Attachment 1 - PWS.doc

Peterson AFB DFAC Support Services Performance Work Statement

Peterson AFB, Colorado

Support Services for the Air Force’s Operation of the Dining Facility at Peterson AFB, CO Performance Work Statement

(PWS)

31 October 2019

TABLE OF CONTENTS

SECTION NO. AND TITLE

PAGE NO.

1. Description of Services

1.1 Scope of Work

1.2 Program Overview

1.3 Service Requirements and Specific Tasks

1.4 Mission Essential Services

1.5 Cashier Services

1.6 Sanitation Requirements

1.7 Housekeeping Services

1.8 Waste Management

1.9 Hazardous Materials

1.10 HAZMAT Usage Reports > 90 day

1.11 Final HAZMAT Usage

1.12 HAZMAT Handling

1.13 Hazardous Waste

1.14 Green Procurement

1.15 Service Hours

1.16 Quality Control

1.17 Phase-Out

1.18 Key Security

1.19 Supplies

1.20 Safety

1.21 Training

2. Service Summary

3. Government Furnished Property and Services

3.2 Property

3.3 Services

4. General Information

4.1 Contractor Personnel

4.2 Contractor-Furnished Items and Services

4.3 Contractor Manpower Reporting Requirement

Appendices

Appendix A – Government Provided Facilities, Materials & Property 20

Appendix B – Consumable Supply Estimates

Appendix C – Definitions

Appendix D – Applicable Publications and Forms

Appendix E – Work Load Estimates

PERFORMANCE WORK STATEMENT (PWS)

SECTION 1 - DESCRIPTION OF SERVICES

1.1 Program Overview. The Aragon Dining Hall is an Air Force Operated, Appropriated Funded food service operation consisting of a main dining facility located at 1160 Ent Ave. Peterson Air Force Base (PAFB), Colorado. The dining facility has two serving lines, seating capacity for 280-persons, special function room, kitchen, receiving dock, and an outdoor patio. This facility is dedicated to providing full meal service and meeting the nutritional needs of Department of Defense (DOD) personnel. The primary customers at the Aragon Dining Facility are Airmen residing in on-base dormitories, totaling approximately 250 Essential Station Messing (ESM) Airmen. The Vosler Non Commissioned Officer Academy students, 302d Air Reserve Wing, and the men and women of the 21st Space Wing are some of the other customers authorized to dine at the Aragon Dining Facility. The Aragon Flight Kitchen, internal to the Aragon Dining Facility provides flight and ground meals for passenger and flight crews in support of flying missions during normal operating hours and to authorized customers requesting ground meals in support of operations and exercises in the local area. (Reference workload estimates in Appendix E)

1.2 Scope of Work. The Government is the operator of the dining facilities at Peterson AFB, CO, and will provide the food, inventory, facilities, utilities, equipment and customers. The contractor’s role is to support the government in its operation of the dining facilities as identified in this PWS. The contractor shall provide non-personal services, to include all personnel, supervision, supplies and services necessary to perform support services for the Air Force’s operation of the Aragon Dining Facility located at Peterson Air Force Base (PAFB). The contractor shall follow all applicable instructions and directives as identified by this Performance Work Statement (PWS) and comply with applicable federal, state, and Air Force regulatory requirements related to food service and safety described but not limited to all current United State Federal & Drug Administration (US FDA), Food Codes, Tri Service Food Code, Air Force Instruction (AFI) for Food Service Management, AFI 34-239, Food Service Program Management, Air Force Manual (AFMAN) 34-240 and the Air Force Food Safety Program, AFMAN 48-116, Tri Service Food Code. AFMAN 48-147. All contractor personnel must be capable of speaking and reading English.

1.2.1 Food Service Operations. Reserved

1.2.2 Customer Eligibility. The primary customers at the dining facility are Essential Station Messing (ESM) recipients. These are military personnel who are allotted rations in government dining facilities at the expense of the government. Secondary customers are military personnel who wish to and are authorized to dine in the facility at their own expense using cash only. In special cases, organizations such as local Boy Scout groups occasionally dine in the dining facility upon permission from the installation commander. The installation commander may also authorize dependents and guests to occasionally eat in the dining facility. The military shift leader and/or the Government Dining Facility Manager shall provide the ultimate determination for eligibility. The contractor will ensure only authorized individuals are served in accordance with Attachment 2 of AFI 34-239, Authorized Use of Air Force Appropriated Fund Dining Facilities.

1.2.3 Change Fund. The contractor shall maintain adequate change funds for all dining facility cash register transactions and exercise/emergency transactions. The contractor shall provide a change fund for flight kitchen operations, which will be maintained and the responsibility of the military personnel. The contractor shall provide a change fund with sufficient funding at all times to provide change to cash patrons, including during surges caused by exercises and real world contingencies. The contractor shall provide secure storage for monies collected during the foregoing activities in the dining facility. The exercise/emergency change fund shall be controlled and be the responsibility of the military personnel at all locations outside of the dining facility at which time the contractor is no longer responsible for secure storage or funds accountability until correct funds are returned back to the contractor.

1.3 Operational Requirements and Specific Tasks

1.3.1 Food Preparation. Reserved.

1.3.2 Service of Food. Reserved.

1.3.3 Carryout. Reserved.

1.3.4 Patron Flow Rate. Reserved

1.3.5 Table Service. Clean, and sanitize dining room tables top and bottom, chairs, or benches at a rate sufficient to ensure availability to customers. Replenish dining table items (napkins, salt, pepper, condiments, etc.) so they are available to all patrons without waiting.

1.3.6 Contingency Operations. Reserved.

1.3.7 Sandwich Bar Services. Reserved.

1.3.8 Salad Bar Services. Reserved.

1.3.9 Equipment Repairs and Replacement. The Contractor shall be responsible for the repair of all appliances to include parts and labor. Routine, Urgent and Emergency repairs shall be initiated and repaired within the timelines established in table 1.1 of this section.

1.3.9.1 The contractor shall provide at least three quotes to the COR for review prior to any repair action. The COR shall review the quotes for accuracy and choose the quote that is accurate and represents the best value to the Government. The Contractor shall provide the Government with fair and reasonably priced quotes as the repair CLIN will be paid monthly as a $1,500.00 monthly allowance. Any repair costs above that amount will be paid by the Contractor. Historically, the repair costs at Aragorn Dining Facility have not exceeded this amount.

1.3.9.2 Reserved

1.3.9.4 Reserved

1.3.9.5 Reserved

1.3.9.6 Reserved

1.3.9.7 The Government Dining Facility Manager or COR shall determine the classification and response time required for repairs. The contractor shall initiate and complete repairs during dining facility business hours within the period of time designated below. If the repairs are not completed within the designated time frame, the contractor shall submit a written explanation to the Dining Facility Manager and the Sustainment Flight Chief stating why the equipment has not been repaired and the estimated date when repairs shall be completed. The contractor shall maintain the list of GFE which is contained in Appendix A.

Table 1.1 - Repair Timelines

1.3.9.8 If, on the contractor’s recommendation, the Government Dining Facility Manager determines equipment is beyond economical repair, new equipment will be purchased by the Government. The contractor shall include substantiating data to support its recommendation to the Government why the recommended replacement is required.

1.3.9.9 Reserved

1.3.9.10 The Contractor shall clean all ventilation, exhaust hoods in the kitchen, all serving lines and the front of the dining area on a weekly basis.

1.4 Mission Essential Services

1.4.1. Mission-Essential Services. These are services which may increase workload during emergency or special situations, e.g. natural disasters, fires, earthquakes, snow or inclement weather conditions.

1.4.1.1 The performance of these services is considered to be mission-essential. The Contracting Officer will verbally advise the contractor of the revised requirements, followed by a written notification. Any price changes will be negotiated in accordance with the Federal Acquisition Regulation (FAR) clause for “Changes”.

1.4.1.2 Mission-essential contractor personnel shall perform all contractor-provided services listed in this PWS while the base is under emergency conditions, e.g. Emergent disasters, natural disasters, fires, earthquakes, snow or inclement weather. The anticipated workload changes during emergency situations may include, but are not limited to, changes to established duty hours, extended duty hours, increase in personnel utilizing the dining facility. Mission-essential contractor personnel may receive a short-notice requirement to report to the dining facility as military mission requirements dictate. The contractor shall provide contract-required services within two hours of recall notification.

1.4.1.3 Service hours under this provision may temporarily be increased to twenty-four hours a day, and may be implemented as directed by the Contracting Officer at any time as required to meet military mission requirements. The contractor shall proceed with this work upon issuance of a modification to the contract adding this requirement or upon verbal notification from the Contracting Officer.

1.4.1.4 IAW DFARS Clause 252.237-7023 the contractor is required to submit a Essential Services Plan. The plan shall be submitted for review to the Contracting Officer within 30 days after date of performance start date.

1.4.2 Contingency Services. Reserved.

1.4.2.1 Reserved.

1.4.2.2 Reserve and Air National Guard Weekends. Peterson AFB, CO, supports several Army National Guard, Air National Guard (ANG) and Air Force Reserve (ARC) units performing active duty requirements on weekends each month. The contractor will be furnished a tentative list of these active duty weekends, times and dates are subject to change with only 24 hours’ notice. The contractor shall provide sufficient personnel at the Aragon Dining Hall to handle monthly NG, ANG and Reserve weekends. The contractor shall provide an additional staff member as well as an additional cashier as needed during scheduled Unit Training Assembly (UTA) weekends.

1.4.2.3 The contractor shall provide support services during military exercises, accident and rescue operations, civil disturbances, weather warnings, natural disasters and other emergency operations as determined by the 21st Space Wing Commander. The numbers of operations vary per year. The contractor shall respond to Operational Readiness Exercises or Inspections (ORE/ORI), military exercises or as needed to actual emergencies or natural disasters during an average year by extending serving hours as directed by the Contracting Officer and as needed for actual emergencies or natural disasters.

1.4.2.4 Reserved

1.4.2.5 Reserved

1.4.2.6 Reserved

1.4.2.7 Transition: The contractor, as the incumbent, shall provide continuous service while the contract is transitioning and shall complete all activities necessary for a successful transition. When necessary, the Incumbent shall allow the Successor access to any system for over-the shoulder observation and hands-on training.

1.5 Cashier Services.

1.5.1 The contractor shall perform cashier duties IAW Cashier Instructions USAF ALOHA Cashier Guide, dated 15 Feb 2007. This will ensure meal accountability to maintain a steady rate of guests using the Point of Sales (POS) system through the Corporate Food System (CRUNCHTIME) provided by the Government. The AF Form 79 will be used for collecting and accounting for cash received from customers, collecting information from ESM members, and to identify personnel serviced when requested by Government Dining Facility Manager to record attendance at each meal or in the event of an automated operation failure or when large groups frequent the facility. The contractor shall not leave the cashier station unattended during meal service times. Cashiers shall use AF Form 1254, Register for Cash Collections, to account for all forms of money at the end of each meal.

1.5.2 The contractor shall charge customers the correct price for their meals, register meals into the POS system or other provided accounting procedure accurately, and collect the proper amount of money from customers. At the end of each meal period, the contractor shall count the money and register receipt forms in the presence of the Dining Facility Shift Leader for verification of funds. The Shift Leader shall obtain a signature from the cashier. Sufficient funds shall be maintained by the contractor in order to provide change to cash patrons.

1.5.3 The contractor shall safeguard, prepare and turn in bank deposits. The contractor shall deposit all funds received at the local bank on PAFB on a daily basis, with the exception of weekends and holidays. A military member, using an AF Form 1131, Cash Collection Voucher, shall verify funds collected from the dining operation. Once verified, the contractor shall fill out a SF 215, The Accountant verifies the SF 215 and prints the Deposit Ticket. The contractor deposits the money to the Appropriated Funds - Account 3500, (Air Force Services Activity), at the local bank on Peterson AFB, CO. The contractor shall then drop off copies of the SF 215, AF Form 1131 and deposit slip to the 21st Comptroller Squadron (Finance Office) on the day the deposit was made.

1.5.4 The contractor shall identify all shortages and make up the difference on funds at all times (excluding Flight Kitchen operations). The military handles all funds/cashier duties for flight kitchen operations except for the daily deposit. The Air Force retains all overages and the contractor shall identify its discrepancies.

1.5.5 Random Cash Counts conducted by the Food Service Accountant twice a month to verify proper cashier operations are taking place.

1.5.6 Anti-Robbery. Contractor shall attend an anti-robbery class provided by the Government.

1.6 Sanitation Requirements. The contractor shall comply with all sanitation requirements as set forth in the current US FDA Food Code, along with all federal, state, local, and Air Force-mandated sanitation requirements (AFI 48-116, Food Safety Program, all chapters).

1.7 Housekeeping and Sanitizing Services. The contractor shall keep the dining facility clean at all times, so as to provide a safe and sanitary environment for patrons. The contractor shall clean up those areas that immediately affect customer service, to include appearance of the dining facility. The contractor shall accomplish housekeeping tasks during the following hours to keep the facilities clean and sanitary IAW FDA Food Code and Food Safety Program, AFI 48-116.

Table 1.2 - Hours of Operation House Keeping

*Once a month only

1.7.1 Floor and Carpet Cleaning. The contractor shall mop, sweep and/or vacuum, as appropriate, floors to ensure that they remain free of soil, spills, slip/fall hazards and stains according to commercial standards. (Note: More frequent cleaning may be necessary due to weather conditions) Spot Floor Cleaning - Spot clean floors to remove food spills and debris.

1.7.2 Lavatories. The contractor shall post and follow a daily cleaning schedule and ensure cleanliness, tidiness and continuous availability of supplies. The contractor shall clean toilets, urinals, washbasins, sinks and partitions with germicidal detergent solution. Ensure proper cleaning of all exposed surfaces to remove deposits, stains and foreign matter, including those under fixture edges and lips. Descale toilets and urinals as required. During meal times, the contractor shall spot check lavatories no less than every 30 minutes.

1.7.3 Kitchen and Dining Area. Clean and sanitize dishes, flatware, pots, pans, all grills, ovens, kitchen, and dining areas in accordance with the US FDA Food Code. The contractor shall clean the grills and griddles on each serving line, empty all serving lines of waste water, clean the serving wells and replenish with clean water after every meal period. The contractor shall clean and sanitize under the grills, griddles and serving lines after every meal period. The contractor shall clean and recycle the oil in all deep fat fryers in the kitchen at the end of every day. The contractor shall clean under the kitchen cooking tables once every week to ensure a safe and sanitized cooking area.

1.7.4 Other Housekeeping Tasks. Clean windows inside and outside quarterly and dust inside window ledges daily. The contractor shall clean all exhaust hoods/ducts in the Aragon Dining Facility on a Monthly basis or on an as needed basis. The contractor shall collect and replenish the dirty dishes on tray carts away from the main dining areas and customer view. The contractor shall replace burned-out light bulbs and fluorescent tubes in lighting fixtures, at a height no more than ten feet above floor/ground inside and outside of the dining facility with contractor-supplied bulbs and tubes, within 24 hours of burn-out. Light fixtures higher than 10 feet off the ground will be maintained by Civil Engineering technicians.

1.7.5 Cooking and dining areas and equipment. Clean and sanitize dishes, pots, pans, kitchen, and dining areas In Accordance With (IAW) current FDA Food Code and AFI 34-116. Retrieve and arrange all necessary dishware, trays and silverware.

1.8 Waste Management. The contractor shall assist the Government by complying with federal, local and base - recycling program AFI 32-7080, Section 3.4. The contractor shall segregate reusable/recyclable waste materials (cardboard, rinsed aluminum and tin cans, office paper, newspaper, and plastic) into containers and recycle in Government-provided cardboard and recycling bins located outside the facility. Rinsed aluminum and tin cans and plastic containers will be taken to the recycle yard located at the corner of Ent and Goodfellow streets on Peterson AFB. The Government shall retain ownership of all reusable waste materials. The contractor shall remove non-reusable waste materials (trash and garbage) from the facility and dispose in a designated refuse bin located outside the facility. Organic wastes from the food/waste separators will be placed in waste bins supplied by Peterson AFB. The contractor shall empty the trash bins in the kitchen as well as the dining area on a needed basis. Along with cleaning and sanitizing of the trash bins once a week. The contractor shall work with Civil Engineering Bioenvironmental to clean and dispose of grease properly into the grease traps located in the back of the dining facility.

1.8.1 The contractor shall comply with AFI 32-7080, Pollution Prevention Program, all chapters.

1.9 Hazardous Materials

1.9.1 All hazardous materials (HAZMAT) brought on Peterson AFB by the contractor shall be subject to pre-approval by the Hazardous Material Management Process Team (HMMP).

1.9.2 The HMMP Team may prohibit the use of HAZMAT it deems to be especially hazardous to human health or the environment or may result in excessive quantities of hazardous waste.

1.9.3 If HMMP Team does not approve use of a HAZMAT, the HMMP Team may provide the contractor a list of suitable substitutes; however, the contractor shall retain responsibility for finding an acceptable substitute.

1.9.4 The HMMP Team promotes waste minimization and pollution prevention practices and the Contractor shall take appropriate actions to comply with this policy.

1.9.5 A minimum of ten (10) working days prior to commencement of work on site or prior to bringing an unapproved HAZMAT onto the site for use, the contractor shall submit to the Hazardous Material Control Program (HAZMART) (Bldg. 652) an AF Form 3952 and manufacturer’s MSDS for each process requiring the use of HAZMAT as outlined above. Bar code labels for each hazardous material will be supplied by the HAZMART.

1.9.6 The Task Description, Block 18, of the AF Form 3952, must fully describe the task to be performed using the hazardous material requested.

1.9.7 The contractor shall at all times maintain a complete written hazard communication program as described in 21st Space Wing Instruction 48-101, including labels and forms of warning for chemicals, an up-to-date hazardous material inventory with copies of MSDSs for all materials used on the job site, and employee information and training on hazardous chemicals in their work area.

1.9.8 The contractor shall transport all hazardous materials in accordance with all applicable Federal, State, and local regulations. The contractor shall classify the hazardous materials (Class 1 through Class 9) and comply with Department of Transportation requirements.

1.10 HAZMAT Usage Reports for contracts with greater-than-90-day period of performance.

1.10.1 Within the first ten (10) business days from commencement of work, the contractor shall update a Hazardous Material book and have available for review at any time by the Government. A usage report will list all HAZMART hazardous materials used in the previous 30-day period by Material Stock Number (MSN) number and bar code label container ID number with the quantity used. The usage report will be submitted to the HAZMART. The HAZMART will supply the MSN to the Contractor. See Section 1.14 below for a description of hazardous waste management requirements.

1.11 Final Close Out HAZMAT Usage Report

1.11.1 The contractor shall submit a final inventory of all hazardous materials used since the last hazardous usage report and no later than ten (10) business days after contract expiration or termination.

1.11.2 The report shall include a listing of the total quantity of HAZMAT used during the life of the contract and a description of its disposition. For example, the contractor used all of the HAZMAT during contract execution, saved it for future use, or disposed of it as hazardous waste in accordance with Colorado’s hazardous waste regulations. See Section 1.14 below for a description of hazardous waste management requirements.

1.12 HAZMAT Handling

1.12.1 The contractor shall transport and store all known or potential HAZMAT in original containers with manufacturer labels meeting the Occupational Safety and Health Administration (OSHA) Hazard Communication requirements.

1.12.2 The contractor shall clearly label containers into which bulk and repackaged materials have been placed in accordance with OSHA Hazard Communication requirements. The contractor shall not bring materials to the Peterson AFB without proper, legible labeling.

1.12.3 All HAZMAT shall be separated in accordance with OSHA Material Handling requirements and OSHA Hazard Communication requirements. The contractor shall supply their own storage containers for hazardous materials.

1.12.4 The contractor shall store HAZMAT in containers in good condition, with no leaks or rust.

1.12.5 The contractor shall remove all unused HAZMAT when the contract is completed or when the material is no longer required.

1.13 Hazardous Waste. The contractor shall coordinate all hazardous waste (HAZWASTE) disposals with the installation environmental office (21 CES/CEANQ). If there is any question about whether or not a substance is classified as hazardous, the contractor shall contact the installation Natural Asset office (21 CES/CEANQ). The contractor shall pay for the disposal of hazardous waste brought by the contractor. Hazardous wastes are unsafe or dangerous substances as defined in 40 CFR 261, or as defined by applicable State and local laws/regulations. The contractor shall remove hazardous waste generated by contract activities from the work area within 24 hours of generation. The contractor shall make correct waste determinations for each waste stream.

1.14 Green Procurement Requirements. Executive Order 13423 requires Peterson AFB acquire goods and services made from sustainable environmental practices, including acquisition of bio-based, environmentally preferable, energy-efficient, water-efficient, and recycled-content products. The Contractor shall procure environmentally friendly products in execution of this contract in accordance with the following guidelines. US EPA has formulated a Comprehensive Procurement Guideline with a list of products with accompanying recycled content information. This can be found on the US EPA website at http://www.epa.gov/epawaste/conserve/tools/cpg/products/index.htm. The Contractor shall use products with recycled content as recommended on this web site where economically feasible. Once the product is purchased, contractor shall certify purchase of recycled material by submittal of product packaging label identifying the recycled content or the Manufacturer’s MSDS that was provided with the product via email to 21 CES/CEANQ, Green Procurement Program Manager.

1.15 Service Hours.

1.15.1 Normal. The contractor shall maintain normal hours for support services IAW the operating hours at the Aragon Dining Facility IAW para. 1.15.5.

1.15.2 Holidays. The Aragon Dining Facility is open on all holidays. The Government will provide holiday schedules to the contractor at least 5 business days in advance for the Thanksgiving, Christmas season, and other occasions designated by Air Force Space Command, 21 Space Wing Commander and or 21 Force Support Squadron Commander.

1.15.3 Civic Groups. Civic groups are authorized to use the dining facility with permission from the installation commander. Group sizes normally range between 10-40 persons. (Example: federal, state, and local police services. Estimated: 6 times per year.)

1.15.4 Reserve and Air National Guard (ANG) Weekends: The dining facility supports several ANG, NG and Reserve units performing active duty requirements on one weekend each month. The Government will furnish the contractor a tentative list upon contract award and every year thereafter of these active duty weekends. The Government will provide updates with as little as 24-hour notice. The contractor shall provide sufficient personnel at the Aragon Dining Facility to handle monthly ANG, NG and Reserve weekend requirements. The estimated monthly Unit Training Assembly personnel are 400 to 500 per day for the Aragon Dining Facility.

1.15.5 Facility Hours of Operation.

Aragon Dining Facility, Bldg. 1160, on Peterson AFB, hours of operation are listed below.

Table 1.3 - Hours of Operation

NOTE: The main dining facility shall provide to-go service with provided to-go containers during normal meal serving hours.

*Reserve Weekend occurs once a month only

**One serving line during regular non-reserve weekends

1.16 Quality Control (QC).

1.16.1 Quality Control Program (QCP). The contractor shall develop and maintain a quality control program, to ensure contracted services are performed IAW the PWS. Contractor shall develop and implement procedures to identify, prevent and ensure non-recurrence of defective services.

1.16.1.1 The contractor shall keep inspection instructions, auditing, and testing current with contract requirements. The inspection instructions, auditing, and testing shall encompass all aspects of the contract. The inspection instructions shall include specific criteria for approval and rejection of services that will be used in each inspection or audit; checklists may be used for the purpose.

1.16.1.2 The contractor shall provide Quality Program documentation to Government upon request.

1.16.1.3 The contractor shall maintain records of all audits and inspections and make available to the government upon request. The QA records shall indicate the nature of the number of observations made, the number and type of deficiencies found, and the nature of corrective and preventive action taken as appropriate.

1.16.2 Customer Complaints: The contractor shall coordinate all customer complaints/resolutions with the Government Dining Facility Manager or Shift Leader. Contractor shall maintain on-site records of all customer complaints and corrective actions.

1.17 Phase-Out: During the phase-out orientation/transition period, the incumbent shall be fully responsible for all support services outlined in this PWS until completion of the contract.

1.17.1 The incumbent contractor and a Government representative shall perform a joint inventory of Government Facility Equipment and Services NLT 30 calendar days prior to the completion of the contract period.

1.17.2 The Government reserves the right to conduct site visits in all facilities where the contractor provides services in conjunction with the solicitation of offers for the follow-on contract. In the event the follow-on contract is awarded to other than the incumbent, the incumbent contractor shall cooperate to the extent required to permit an orderly change over to the successful contractor.

1.17.3 During the last seven days of the last month of contract performance, a joint assessment shall be conducted with the COR of all Government facility equipment. The joint assessment shall verify condition and status of all Government facility equipment

1.17.4 Coordination and Interface. The contractor shall interface and fully cooperate with other contractors and government personnel. The contractor shall not commit any act that will interfere with the performance of work by any other contractor or government employee.

1.18 Key Security. The Government Dining Facility Manager or representative will provide the contractor manager with six (6) keys, recorded on AF Form 1297. Upon the change of contract management, they shall turn in all keys to the Government Dining Facility Manager or representative. The keys will open the contractors’ office, outside storage and inside storage. Replacement of a damaged or lost key must be documented on an AF Form 332 Work Order Request. All keys are the property of the US Government and may be confiscated at any time.

1.19 Contractor Provided Supplies. The contractor shall be responsible for providing all cleaning materials and equipment necessary to ensure cleanliness standards of all Aragon Dining Facility rooms, kitchen equipment, restrooms, entrances and exits, outdoor patio, receiving dock and trash/recyclable areas in accordance with standards set in the current US FDA Food Code, AFI 34-239, AFI 34-240 and AFI 48-116.

1.19.1 In addition to cleaning equipment and materials, the Contractor shall provide all consumable supplies listed in Consumable Supply Estimate (Appendix B).

1.20 Safety. The contractor shall establish a safety program. The contractor shall submit a copy of the safety program to the Contracting Officer NLT 10 business days prior to start of performance. As part of the safety program, the contractor shall establish and implement a HAZCOM (hazard communication) plan in the dining facility to inform and train contractor employees on the proper use of chemicals used in the dining hall. The program shall be developed using manufacturers’ product information and Material Safety Data Sheets (MSDS). The program shall consist of an inventory of hazardous materials used in the dining facility, manufacturers’ MSDS and instructions on proper use of each material, proper labels on the containers and employee training.

1.21 Required Training. The contractor shall provide necessary training to employees and maintain records of all training on-site and have them available for Government review. In addition, contractor employees shall receive the Government provided training listed below.

1.21.1 Reserved

1.21.2 Fire Prevention Training. Contractor personnel shall complete annual fire prevention training provided by the Government.

SECTION 2 - SERVICES SUMMARY

The Services Summary is a listing of critical performance objectives (services required) with associated performance thresholds (specific standards) that will be periodically verified by government personnel. Each performance threshold represents the minimum acceptable level of contractor performance for its corresponding performance objective. The performance objectives and thresholds represent only the critical components of this contract and do not excuse the contractor from performance of other responsibilities identified in this PWS.

Table 2.1 - Services Summary

1. Sanitation Requirements: The contractor shall comply with all sanitation requirements as set forth in the US FDA Food Code along with all federal, state, local, and Air Force-mandated sanitation requirements and keep the dining facility clean at all times.

2. Funds Management: The contractor shall charge customers the correct price for their meals, register meals into the POS system or other provided accounting procedure accurately, and collect the proper amount of money from customers.

3. Satisfy facility manager and guest in reference to timeliness of service and courteousness of employees.

1.5 1.18 100% accurate accounting of funds and 90% same day (federal duty day) turn-in of deposits per month, with remaining 10% of daily (federal duty day) turn-ins by the next federal duty day.

90% of monthly meal period.

SECTION 3 - GOVERNMENT-FURNISHED PROPERTY AND SERVICES.

3.1 The Government will provide the facilities, fixtures, equipment, materials and services listed.

3.2 Property.

3.2.1 Facilities. The Government will furnish or make available facilities as described below and Appendix A. The Contractor shall not make alterations to the facilities without specific written permission from the Contracting Officer. The Contractor shall return the facilities to the Government in the same condition, fair wear and tear excepted. Wing Safety will conduct a facility inspection annually as required by AFI 91-301. Facilities are subject to change depending on space availability. Contractors are responsible to move themselves.

Table 3.1 - ARAGON DINING FACILITY

3.2.2 Equipment. The government will furnish the equipment listed in Appendix A.

3.2.3 Opening and Closing Equipment Inventory. The Contractor shall identify and document equipment during phase-out as missing or not in working order, and shall notify the Contracting Officer in writing within fifteen (15) days after contract start. Both the contractor’s and the Government’s representatives shall jointly determine the working order and condition of all equipment and document their findings on the inventory. The contractor shall return same or comparable equipment at the completion of the contract if items are identified as missing, broken or incorrect item.

3.2.4 Materials. The Government will replace materials that are lost due to fair wear and tear. The contractor shall replace inventoried Government furnished equipment, with like items, due to contractor negligence. Any additional items that are needed above the initial inventory will be at the Government’s expense.

3.2.5 Subsistence. The Government will provide all food supplies necessary for meal preparation.

3.3 Services.

3.3.1 General. The Government shall complete the following.

3.3.1.1 Removal of any equipment condemned or replaced from the food service facility receiving area.

3.3.1.2 Cleaning, maintenance, and repair of exhaust duct systems that vent through the exterior of the building will be conducted by the 21st Civil Engineering Squadron.

3.3.1.3 Alteration, repair, and maintenance of the building.

3.4 Utilities. Providing gas, electricity, sewage, and water lines up to and including the supply source for each piece of equipment and sewer lines from floor and wall drains of the building.

3.5 Mail Distribution. On-base only.

3.6 Telephone. "Class C" (on-base) telephone service.

3.7 Refuse Collection. Monday – Friday, at building 1160; type of refuse is “garbage”. The contractor shall segregate reusable/recyclable waste materials (cardboard, rinsed aluminum and tin cans, office paper, newspaper, and plastic) into containers and recycle in Government-provided cardboard and recycling bins located outside the facility. It’s stated above.

3.8 Security Forces and Fire Protection. The government will provide security police and fire protection to the extent necessary to provide for a safe and secure installation. The contractor shall adhere to all base fire and security directives and policies of Peterson AFB. Phone Number for PAFB Fire Protection is 556-7354 (911 for emergency) and Security Forces is 556-4000 (911 for emergency).

3.9 Pest Control. 21 Civil Engineering/Entomology. Bldg. 1325, 719-556-1444.

SECTION 4 - GENERAL INFORMATION.

4.1 Contractor Personnel.

4.1.1 Management. The Contractor shall provide a contract manager and designated alternate on site at the Aragon Dining Facility, who shall be responsible for the performance of the support services for the Air Force’s operation of the Peterson AFB dining facility. The Contractor shall designate the names of contract manager and alternate(s), who shall act for the contractor when the manager is absent, in writing to the Contracting Officer and Government dining facility managers at contract start and as changes occur thereafter. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily performance under this contract. The contract manager or alternate shall be available at all times during operating hours at the Aragon Dining Facility. After normal duty hours, the contract manager or designated alternate shall be available for contact via telephone and available for duty at the dining facility within one hour. The contract manager, alternates and all contractor personnel shall be able to read, write, speak, and understand the English language. This position shall at no time be vacant.

4.1.2 Conduct. Contractor employees shall not loiter in any working or patron area. Contractor employees shall not sleep in any area of the food service facilities. Upon completion of their assigned shifts, or after eating, employees shall promptly depart from the food service facilities.

4.1.3 Contractor Personnel Meals. Contractor personnel who work in dining facilities under this contract may purchase food and beverages, to be consumed in the facility, 30 minutes before or after their shifts and approximately at mid-shift. Employees shall pay for each item at the established item price to include the authorized surcharge. Employees purchasing food shall sign customer receipt tapes, which the contractor retains for each meal period as proof of payment.

4.1.4 Uniform Requirement. The uniform will consist of matching or color-coordinated shirts, slacks, aprons, hats and shoes. All contractor employees shall wear name tags (first or last names).

4.1.5 Security Requirements. The contractor and all personnel employed in the performance of this contract, or any representative of the contractor entering the Government installation, shall abide by all security regulations of the installation and the following security requirements:

4.1.6. Base Access. The contractor shall obtain personal identification passes for all employees and vehicle passes for all contractor and personal vehicles requiring entry onto Peterson AFB in accordance with Air Force FAR Supplement (AFFARS) 5352.242-9000. The contractor shall furnish a contractor employee roster / access list, and submit it through the Contracting Officer to the Security Forces Pass and Registration Office, at contract start. The contractor shall update the roster within 10 days of changes and provide to the Government personnel cited above. Contractor employees shall present Vehicle Registration, proof of insurance, and a valid driver’s license for all vehicles to be registered IAW 21SW Memorandum, PAFB Installation Entry Policy, (most current volume), and AFI 31-204, Air Force Motor Vehicle Traffic Supervision, (Chapters 2-6) (most current volume). Contractors shall obey all base traffic laws.

4.1.7 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the end of each work shift, the contractor shall secure all areas under contractor control to include, equipment and materials. In the event that Government facilities, equipment, and materials are damaged, lost, or stolen the contractor shall notify the dining facility management and provide a written explanation and plan that will prevent further damage, loss, or theft. The Contractor shall refund the Government for the repair and replacement for damages, losses, and theft or provide repairs or replacements of equivalent or better quality.

4.1.8 ID Cards. Whenever an employee is terminated or upon completion or termination of the contract, the Contractor shall collect the individual’s access credentials and turn in NLT the next duty day to Security Forces.

4.2 Contractor-Furnished Items and Services. Except for those items or services specifically stated as Government-furnished or Government-reimbursed, stated in Appendix A below (Government-Furnished Property), the contractor shall furnish everything required to perform this contract, to include:

4.2.1 Commercial (off-base) telephone service. The contractor shall furnish its own commercial telephone line. The contractor may work with the 21st Communications Squadron to establish this line, if necessary.

4.2.2 Housekeeping Supplies, Materials, and Equipment. Except for items specifically stated as Government-provided, the contractor furnishes all supplies, materials and equipment required to perform the support services under this contract.

4.2.3 Consumable Supplies. The contractor shall furnish all consumable supplies including, but not limited to those listed in Appendix B. All consumables shall be comparable to industry standards or better.

4.2.4 Acts Of God. The Contractor shall use reasonable diligence to provide a regular and uninterrupted supply of service, but shall not be liable for damages, breach of contract or otherwise, to the Government for failure, suspension, diminution, or other variations of service occasioned by or consequence of any cause beyond the control of the contractor, including but not limited to Acts of God or of the public enemy, fires, floods, earthquakes, or other catastrophe; of failure or breakdown of transmission or other facilities. If any such failure, suspension, diminution, or other variation of service shall aggregate more than 48 hours during any billing period hereunder, an equitable adjustment shall be made in the monthly billing specified in this contract (including the minimum monthly charge).

4.3 CONTRACTOR MANPOWER REPORTING REQUIREMENT

The contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Department of the Air Force via a secure data collection site. The contractor is required to completely fill in all required data fields at the data collection site. Use the following web address to get to the Department of the Air Force data collection site: www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the ECMRA help desk.

Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link (above). However, user manuals for government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil.

Applicability: The reporting requirement applies to all contracted services, provided the organization that is receiving or benefiting from the contracted services is a Department of Defense organization, including reimbursable appropriated funding sources from non-DoD executive agencies where the Defense Component requiring activity is executive agent for the function performed. The reporting requirement does not apply to situations where a Defense Component is merely a contracting agent for another executive agency.

APPENDIX A

GOVERNMENT PROVIDED FACILITIES, MATERIALS, AND EQUIPMENT

Government Owned Equipment.

EQUIPMENT

DESCRIPTION

EQUIPMENT

DESCRIPTION

EQUIPMENT

DESCRIPTION

SERVING LINE

SERVING LINE

SERVING LINE

4 DRAWER REFRIGERATED CABINET (M/L)

SERVING LINE

3 COMPARTMENT SINK (POT/PAN AREA)

POT/PAN AREA

EQUIPMENT

DESCRIPTION

SERVING LINE

GARBAGE DISPOSAL (CLIPPER)

CLIPPER

2 COMPARTMENT SINK (SALAD)

KITCHEN

SERVING LINE

SERVI…