Attach 1 PWS Visual Information 03 April 12

PERFORMANCE WORK STATEMENT

for

VISUAL INFORMATION

SERVICES

Columbus AFB, MS

03 April 2012

PERFORMANCE WORK STATEMENT

VISUAL INFORMATION SERVICES

1. DESCRIPTION OF SERVICES: The contractor shall provide all personnel, tools, equipment, materials, supervision and other items and services necessary to perform Visual Information support as defined in this

Performance Work Statement (PWS) except as specified in paragraph 4 and Appendix B as government furnished property and services, on Columbus Air Force Base Mississippi. The contractor shall perform to the standards in this contract. Estimated quantities of work for this PWS are listed Appendix A, Work Load

Estimates.

1.1. PHOTOGRAPHIC SERVICES. IAW all applicable directives and all subsequent revisions listed in

Appendix E and the requirements of this PWS, the contractor shall provide:

1.1.1. STILL PHOTOGRAPHIC SERVICES. Services shall include location, studio and alert support as required by authorized customers. Kinds and estimated annual quantities of products and response times are listed at Appendix A, Photographic Imaging. Photographers shall be present 10 minutes prior to the requested time on the work order. The standard delivery product will be an electronic image. Customers shall be provided with a hard copy (paper) of their final product as well as an electronic copy only if a dual requirement is required by directive.

1.1.2. Provide location photography support for special events or athletic activities if required by the base public affairs office or the base historian. Provide investigative or documentation photography of structures, aircraft, equipment or property. Promotion or award ceremony photography is restricted to group level or higher events. Still photography of retirement services is allowed. Only imagery of recurring value shall be stored. Imagery filed shall not be counted as production.

1.1.3. Normally the government will notify the contractor of photographic requirements at least 24 hours in advance. The contractor shall not be required to perform location photography at more than 1 location at a time. Studio support will be maintained as required.

1.1.4. Provide studio photography service including but not limited to, photography of persons for official portraits, special duty assignments, passport or citizenship photographs. Studio photography for passport, immigration and citizenship requirements must be requested on an AF Form 833 from the appropriate base personnel office. The studio shall be open to support the needs of the base customers from 0800-1145 and 1300-1400 hours Monday, Wednesday and Friday. Studio service is by appointment only. No ―Walk In‖ support is available. Exceptions may be approved on a case by case basis.

1.1.5. The contractor shall produce ―collage‖ type or poster type prints for wing level events incorporating multiple images, text and backgrounds. These products may be produced in sizes up to 8X10 inches. Any request for products over 8X10 must be required by AFI or approved by the COR or Base Public Affairs officer.

1.1.6. When required, the contractor shall transmit imagery through the base network to authorized customers.

Production reporting for these requests shall be recorded and counted per image required and delivered.

1.1.7. The contractor shall mount prints on rigid stock and laminate if required. Lamination is only required when the product will be handled excessively or written on. Exceptions must be approved by the COR.

1.1.8. The contractor shall ensure a qualified photographer is on call 24 hours a day to respond to calls for alert photography and is at the designated on-base point with sufficient still or video equipment (if video is required) within 20 minutes of call during normal duty hours and within 60 minutes of call during non-duty hours. Upon arrival at the designated location, the photographer shall report to the person-in-charge and photograph or video capture scenes as directed. Any required video shall be delivered as raw, unedited imagery on CD or DVD. The contractor shall not release any alert photography materials to anyone except the requestor, the on-scene commander or their designee. All such materials are to be considered "For Official Use Only." Any disputes should be referred to the Base Visual Information Manager (BVIM)/Contracting Office Representative (COR).

Authorized requestors of alert photography are defined as command post, security forces, Wing Safety, OSI and fire department.

1.1.9. The contractor shall develop a roster with the name and phone number of the assigned alert support photographer and defining the method of contacting that individual. The primary means of contacting the alert photographer shall be through the government-furnished cell phone. This roster shall be developed and copies provided to the Command Post, Security Forces Desk Sgt and the COR at the beginning of the contract and shall be updated immediately upon changes in personnel or contact process. Alert photography includes security investigations, safety incidents, natural disasters, mobility exercises, and other emergency situations. Alert photographic support regardless of time of tasking will not be considered overtime and any cost for same shall be borne by the contractor.

1.1.10. Safety Equipment. Hazardous conditions involving heights, confined spaces, bad weather and difficult terrain may be encountered in the course of location and alert photography. The contractor’s photographers will wear safety equipment required in order to comply with location safety requirements. Ear protection will be required in all high noise areas. This equipment will be provided by the contractor for each employee performing these types of duties no later than contract start date. See Appendix F for a list of minimum safety equipment to be provided by the contractor. Any special safety equipment will be provided by the requestor.

1.1.11. Public Affairs photography. The contractor shall provide public affairs support when requested.

Photographers must be able to work independently and or in conjunction with a public affairs specialist producing individual images, photo features or picture stories. Photographers will obtain the names of individuals appearing in the photographs and shall, when requested, write captions for photos taken.

1.1.12. Implement and manage self-help camera and equipment issue program when items are provided by the government. The issue and control of this action shall be via AF Form 833. The contractor shall brief the customer on equipment operation if requested. The contractor shall contact the customer one time to remind them that equipment is late for return. If the equipment isn’t returned that day, the COR will be notified.

1.1.13. Any work not meeting the customer needs, or rejected by the BVIM/COR shall be re-accomplished on the same work order and assigned a higher priority, to be determined by the BVIM/COR. Re-accomplished work because of in-shop fault shall not be counted twice as end products.

1.1.14. ACCESSIONING CENTER SUBMISSIONS: The contractor shall screen all photography, graphic arts projects accomplished each month and submit imagery or graphic products of subjects and events considered to be of historical or archival value to the Air Force Depository as required. Submissions must be cleared through Base Public Affairs before release.

1.2. GRAPHICS IMAGING. IAW all applicable directives and all subsequent revisions listed in APPENDIX

E and the requirements of this PWS, the contractor shall:

1.2.1. Produce a restricted and controlled amount of computer generated graphics products using government-furnished computer systems. Only those products specifically required by AF or DOD directive or required in direct support of a wing event or function or required for the direct support of the flying training curriculum are authorized. These products must be approved by the COR or Base Public Affairs Officer. The contractor shall not produce any graphic products for entertainment, advertisement, farewells, promotions, office enhancement, nameplates, door/bldg signs, certificates, business cards, pamphlets, programs, storyboards, place cards, scheduling charts, status rosters, track select or graduations or similar materials. Any requirement for these types of products will require coordination with the Base Contracting Officer for additional cost negotiation.

Customers shall be provided with either hard copy (paper) of their final product or an electronic copy of their requirement but not both unless the dual requirement is required by directive.

1.2.2. Before beginning any form of production or reproduction of classified materials, the contractor shall contact the Chief of Information Protection (14 FTW/CIP) at 434-2603 or

14FTW_IP@columbus.af.mil for specific guidance and if necessary, facility or work center review.

1.2.3. Only graphic imagery of recurring value shall be stored. Recurring value is defined as imagery of design templates that will be used repeatedly in future requirements. The mere fact that a design has been developed doesn’t constitute a government need for a perpetual file.

1.3. VIDEO SERVICES. The only video support provided by this contract is investigative support. This support will be in the form of raw unedited imagery transferred to CD or DVD. All actions will be accomplished with government provided equipment.

1.4. Work Control. All Visual Information work and services shall be based on a valid work request (AF Form

833). The contractor shall ensure that qualified customer service personnel are available to receive and review these work requests during all hours of operation. The contractor shall utilize government provided electronic work order control system when provided. Required fields of use in this system shall be defined by the BVIM.

If training is required, all expenses shall be borne by the government. If the government fails to provide an electronic system, the contractor shall develop a process to log in work orders upon receipt, fully document products delivered and man-hours expended. The log or logs shall be divided into work center types (photo, graphics etc) and shall show at a minimum customer identification, date of receipt, product required and produced, product due date, date product picked by customer and man hour use. From either the government provided control system or contractor developed logs, the contractor shall post monthly production and manpower reports into an Electronic Records Management (ERM) file that is shared with the BVIM. The contractor shall gather and compile production information as required for equipment acquisitions or other special reports as required pertaining to the Visual Information service operations. Additionally, the contractor will prepare the monthly AIM2 production report and file same on the AIM2 web site and the shared ERM file.

1.4.1. The contractor shall ensure that all information provided by customers on AF Forms 833 and any attachments is complete and accurate. Work requests that are incomplete or are in conflict with the requirements and restrictions of governing directives shall be returned to the customer. The contractor shall refer all questionable work orders or requests for services or requests that are outside the parameters of the contract to the BVIM/COR for resolution. Work orders shall be logged in upon receipt. The contractor shall ensure that all information entered on the AF Forms 833 by work center personnel is accurate. The contractor shall ensure that all work requests completed during the previous month is properly filed and available for inspection. The contractor shall inform base customers of the proper ways to submit work requests and attachments.

1.4.2. Work Order Priorities. All work orders shall fall into one of the following priorities. The customer determines the required completion/delivery date. However, if the customer does not specify a firm delivery date requirement on the AF Form 833, the delivery date will be assigned using the time frames established in paragraphs 1.4.3, 1.4.4 and 1.4.5.

1.4.3. Priority 1. Work of an emergency nature, when time is of the essence, aircraft accidents, accident investigation boards, intelligence collections, criminal investigations, command directed requirements and certain time sensitive public affairs work. Priority 1 work shall preempt all lower priority work. Response time shall be specified on the work orders but is defined for the purpose of this PWS as 24 hours or less depending on the need of the requestor. (Requires approval of the BVIM/COR or his representative, on-scene commander, or Wing/Group Commander).

1.4.4. Priority 2. Work that is required by directive. This includes work requested by Public Affairs, public safety agencies (OSI, Security Police, Fire Department, Safety, Wing and Group Commander, general base agencies). These type products are those with programmable time constraints. Response time will be specified on the work requests but is defined for the purpose of this PWS as being dependent on the needs of the requestor but normally will not exceed 3 work days. The bulk of all photographic and graphics work will fall under this priority unless approved by the BVIM/COR.

1.4.5. Priority 3. Work that is complex in nature, requiring long and repeated coordination with requestors.

Response time will be specified on the work request but is defined for the purpose of this PWS as being dependent on the needs of the requestor but normally will not exceed 5 workdays unless approved by the

BVIM/COR.

1.5. EQUIPMENT AND EQUIPMENT MAINTENANCE. The government shall provide the equipment listed in Appendix B. The contractor shall not use any government equipment for any purpose other than to support this PWS. The contractor shall be accountable for all equipment listed in Appendix B and the maintenance of those items identified with an asterisk *. Maintenance includes all levels of equipment upkeep unless otherwise specified. All equipment requiring maintenance shall be repaired and placed back in fully working status with no more than fifteen calendar days downtime from the original date of discovery.

1.5.1. An inventory of government furnished equipment must be done not later than 5 days prior to the start of the basic contract period, within 10 calendar days of any option period and not later than 10 calendar days before the completion of the contract period. The contractor and a government representative (identified by the contracting officer) shall conduct a joint inventory of all government-furnished equipment, and the contractor shall sign a receipt for all equipment provided by the government. Items of equipment missing or not in working order shall be recorded and the contracting officer notified in writing. Throughout the life of this contract, the contractor shall keep current all inventory and accountability documents pertaining to government equipment. The contractor and the government representative shall jointly determine the working order and condition of all equipment and document their findings on the inventory. In the event of disagreement between the contractor and the COR on the working order and condition of equipment, the disagreement shall be brought to the contracting officer for resolution.

1.5.2. Obtaining Additional or Replacement Equipment. The contractor shall submit requests for additional or replacement government-furnished equipment to the COR for approval and processing. All such requests shall specify the reason for the replacement request.

1.5.2.1. Contractor Purchase of Equipment and support materials. If the government elects, the contractor shall purchase equipment and support materials from commercial sources and place them into operation. The contractor shall provide positive proof of payment including freight to the authorized government agent and request reimbursement on their invoice under the Reimbursement CLIN. All purchases under this CLIN become the property of the government. For all purchases under this CLIN over $3000.00 the contractor must provide 3 quotes of an equal or similar item to determine price fair and reasonable. Information must be provided to the

Contracting Office for approval.

1.5.3. Unless performed by the vendor(s), or others acting therefore, the contractor shall be responsible for any necessary un-crating, assembly, or setup of additional or replacement equipment items and any necessary disassembly, preparation or crating of equipment items identified for turn-in.

1.5.4. The contractor shall provide detailed inputs for the AIM2 Equipment upgrade/replacement plan to the base Visual Information manager for government funding consideration no later than 1 October and 1 March of each year. The contractor shall maintain the 14FTW/PAM AIM2 equipment inventory listing as required.

1.5.5. Repair Limits. The contractor shall be responsible for the repair costs on any single piece of equipment up to a one-time repair limit of 75% of its current value. If the repair costs are estimated by the contractor to exceed such limit, a detailed cost break down shall be submitted to the COR. Documentation and submittal of warranty claims to equipment suppliers shall be the responsibility of the contractor.

1.5.6. The contractor shall develop and maintain a maintenance database on all government furnished equipment items. This information shall be kept throughout the life of this contract and turned over to the COR at the conclusion of this contract. This information shall be available to the COR at all times.

2. GENERAL INFORMATION

2.1. The contractor shall provide all reports, forms, and other correspondence, including miscellaneous reports which concern Visual Information activities, listed in Appendix D, Required Reports, at the time and frequency required and shall ensure the data submitted is complete and accurate. Except for those reports that require a physical signature, all reports shall be submitted electronically.

2.2. PUBLICATIONS:

2.2.1. Publications and forms applicable to this PWS are listed in Appendix E. The publications are listed as

Mandatory (M) or Advisory (A). The contractor shall follow those publications coded as Mandatory.

Revisions or changes may be issued at anytime during the life of this contract. The contractor shall immediately implement any changes in any publication that will result in a decrease or no change in contract cost. Before implementing any change that will result in an increase in contract cost the contractor shall submit a price proposal to the contracting officer and receive prior approval before continuing. This proposal must be received from the contractor within 30 days of the date the contractor is advised of the revision or change. Failure of the contractor to submit a price proposal within 30 days of notice from the date of receipt of any change shall entitle the government to performance with such change at no increase in price.

2.3 HOURS OF OPERATION

2.3.1. Normal Hours. The normal hours of operation for the Base Visual Information center (Bldg

820), 7:30 a.m. (0730) to 4:15 p.m. (1615), local time Monday through Friday, except for federal holidays, or the same as the established wing normal duty day program.

2.3.2. Except in the case of a valid requirement for being otherwise, the Base Visual Information Center will not be open on federal holidays. As workload permits, the COR may authorize no workdays in conjunction with specified wing down days. Critical services must be maintained.

2.3.3. Non-Duty Hour Photography. (Non-alert) The contractor shall provide non-duty hour photography support (non-alert) that shall require the advance approval of the BVIM/COR. Estimated requirements are contained in Appendix A of this PWS.

2.3.4. Emergency Services. Services may be required to support immediate photographic or graphic requirements, or activation or exercise of contingency (actual or practice) plans outside the normal duty hours described above. Support of these requirements is the contractor's responsibility and no overtime payments will be paid for same. This is for initial response only. Subsequent directed or escorted returns to an event or scene during non duty hours shall be chargeable as overtime.

2.3.5. Overtime. The government shall pay the contractor only for overtime for which the contracting officer or the COR approves. Authorized overtime payment shall be paid from Contract Line Item Number (CLIN) 2, Section B, Supplies Services and prices of this contract.

2.4. QUALITY ASSURANCE. The government will periodically evaluate the contractor’s performance by appointing a COR representative(s) to monitor performance to ensure services are received. The COR government representative will evaluate the contractor’s performance through intermittent on-site inspections of the contractor’s quality control, complaints from customers, periodic on site checklist inspections, random sampling and physical evaluations of reports required. The government may increase or decrease inspections if performance dictates. For those tasks listed on the Services Summary (SS), the contracting officer representative (COR) will follow the methods of surveillance specified in this contract. Government personnel will record all surveillance observations. When an observation indicates defective performance, the COR will require the contract manager or representative at the site to initial the observation. The initialing of the observation does not necessarily constitute concurrence with the observation, only acknowledgment that he or she has been made aware of the defective performance. Government surveillance of tasks not listed in the PWS or by methods other than those listed in the PWS (such as provided by the Inspection of Services clause) may occur during the performance period of this contract. Such surveillance will be done according to standard inspection procedures or other provisions. Any action taken by the contracting officer will be according to the terms of this contract.

2.4.1. QUALITY CONTROL: The contractor shall develop and maintain a quality control program to ensure all services are performed in accordance with commonly accepted commercial practices, the standards listed in paragraph 3, Services Summary and the mandatory compliance government references listed in appendix E. The contractor shall develop and implement procedures to identify, prevent and ensure non-recurrence of defective services. At a minimum, the contractor shall develop quality control procedures addressing the areas identified in paragraph 3, Services Summary, internal inspection procedures, key control, EPA compliance, procedures for ensuring employee skills maintenance, security compliance, and dress/grooming standards that clearly define acceptable and unacceptable appearance standards for personnel that are in the direct public eye with specific statements as to what is an is not acceptable attire for personnel. The plan will clearly show the contractor’s minimum day-to-day operational work force necessary to support this PWS.

2.5. KEY CONTROL. The contractor shall establish and implement key control procedures, to ensure keys issued to the contractor by the government are properly safeguarded and not used by unauthorized personnel. The contractor shall not duplicate keys issued by the government. Lost keys shall be reported immediately to the contracting officer/COR. The government replaces lost keys or performs re-keying. The total cost of lost keys, re-keying or lock replacement shall be charged to the contractor. The contractor shall ensure its employees do not allow government issued keys to be used by personnel other than current authorized contractor employees. Contractor employees shall not use keys to open work areas for personnel other than contract employees engaged in performance of duties unless authorized by the government functional area chief.

2.6.1. According to AFI 32-7086, paragraph 2.6.9.2, all contracts involving the use of hazardous materials on an installation require the contractor to identify and report hazardous material storage and use.

2.6.2. Contractors shall complete an AF Form 3952, Chemical/Hazardous Material Authorization Request, prior to bringing any hazardous material on Columbus AFB. The AF Form 3952 must be submitted with supporting documentation, including Material Safety Data Sheet (MSDS) to the COR for transmittal to the Civil Engineer

Hazardous Materials Management Process (HMMP) team for approval/processing.

2.6.3. Contractors shall provide to the COR specific hazardous material usage data quarterly in the format provided by the HMMP.

2.6.4. Hazardous Materials/Waste.

2.6.5. Material Safety Data Sheets (MSDS) shall be available, on site, for all hazardous materials in accordance with 29 CFR 1910.1200, Subpart Z, paragraphs (g) (2, 3, 4, 8, 9).

2.6.6. Hazardous materials shall be stored and used in accordance with 29 CFR 1910.1200, Subpart Z, paragraphs (f) (5 through 11).

2.7. ENVIRONMENTAL CONSIDERATIONS. The contractor is responsible for compliance with all federal, state and local environmental laws and regulations.

2.7.1. The contractor will participate to the maximum extent possible in the base recycle program.

2.8. Contractor Notification Responsibilities. The contractor shall notify the 14 th

Public Affairs Office, Contracting Squadron, the 14 th

Flying Training Wing Information Protection Office, and the 14 th

Security

Forces Squadron, Pass and Identification, 5 workdays before on-base performance of the contract via a Visitor

Access Letter (VAL).

2.8.1. Visitor Access Letter. The contractor shall maintain a current listing of employees on a Visitor Access

List (VAL). The VAL shall be on contractor letterhead with contract number, the date contract performance begins and ends, reason for contract to be performed, location of performance, and highest level of classification contractor employees require access to. Additionally, the VAL will include each employee's name, social security number, and current level of security clearance. The VAL shall be validated, signed by the company's Facility Security Officer (FSO) and provided to the CO, COR, Security Manager of the requesting activity, and 14 FTW Information Protection Office NLT 30 days prior to the contract start date. If the contract award is given in less than 30 days out, the contractor shall complete and submit the VAL immediately. This document must be updated at least annually or when an employee's status or information changes. The contractor shall ensure sensitive information (i.e., Privacy Act information) is properly marked and protected from unauthorized access, disclosure, or manipulation.

2.9. Common Access Card. Each contractor employee shall be issued a Common Access Card (CAC) and have this card in his or her possession at all times while working on this installation and shall surrender same at the end of his or her employment under this contract or when the form expires, whichever occurs first.

Contractor and subcontractor employees shall report all lost, stolen or missing base issued ID cards to 14 SFS at 434-7128 and the issuing authority immediately upon discovery. Upon completion or termination of the contract or expiration of the identification passes, the prime contractor shall ensure that all base identification/credentials issued to employees and subcontractor employees are returned to the issuing office.

Failure to comply with these requirements may result in withholding of final payment from the prime contractor and/or prevent the contractor or subcontractor from further qualifying for base access.

2.9.1. Retrieving Identification Media. The contractor shall retrieve all identification media from employees who depart for any reason before the contract expires (e. g., terminated for cause, retirement) and return such media to the appropriate issuing authority.

2.9.3. Reporting Requirements. Contractor personnel shall report to an appropriate authority, any information or circumstances of which they are aware may pose a threat to the security of DOD personnel, contractor personnel, and resources. Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment and as required thereafter.

2.9.4. The contractor shall provide 14FTW/MLX with the pertinent personnel information necessary for granting flightline access.

2.10. Personnel Security. The contractor is not authorized to enter any restricted areas without escort.

2.11. On Site Security Representative: The contractor shall appoint, in writing, a security representative for on-base contract performance. At the contractor’s discretion, the security representative may be a full-time position or an additional duty position. The security representative, working in concert with the security manager of the requesting activity shall provide employees with initial and recurring training required by DoD

5200.1-R, Information Security Program Regulation, and AFI 31-401, Information Security Program

Management. The security representative will be provided initial training by the 14 Flying Training Wing

Information Protection Office.

2.12. Physical Security. Areas controlled by contractor employees shall comply with base Operations

Plans/instructions for Force Protection Condition procedures, Random Antiterrorism Measures (RAMS) and local search/identification requirements.

2.13. Traffic Laws. The contractor and his employees shall comply with all base traffic regulations.

Contractor or subcontractor personnel shall adhere to vehicle inspections when entering and exiting the base and traffic laws as outlined in the Mississippi Code, DoD regulations, Air Force Instructions, and applicable AETC Supplements to include AFI 10-245, AFI 31-101, AFI 31- 204, AFMAN 31-

116 and CAFB Sup to 31-101 (IDP).

2.14. PERSONNEL

2.14.1. CONTRACT MANAGEMENT. The contractor shall identify one employee for the duty of working manager of this contract. This contract does not require an exclusive ―manager‖. Written notification of the name, address, and home telephone number of this individual and alternate shall be provided to the contracting officer prior to contract starting and anytime changes occur.

2.14.2. This employee and during his or her absence, the designated alternate, shall have full authority to act for the contractor on all contractual matters related to the daily operation of this contract.

2.14.3. During normal duty hours, this company representative or the alternate shall be available within 30 minutes to meet on the installation with the contracting officer or COR to discuss problem areas. After normal duty hours, the manager or the alternate shall be available within 1 hour.

2.14.4. Contractor personnel shall present a professional appearance at all times. Personnel performing location and or presentations assignments shall dress accordingly for the event/function they are covering or supporting, not the dress of the audience. Some events may require coat and tie or shirt with tie or comparable female attire for photographers or other contractor personnel participating in or supporting the event. Proper protocol and professional appearance is paramount.

The same guidelines apply to any personnel involved in direct customer support or contact. Utility type clothing (jeans etc) are considered appropriate for tasks such as flight-line support, construction sites, field work/exercises and other similar type assignments. The contractor will specifically address this issue in detail in his/her proposal and quality control plan.

2.15. CONTRACTOR’S EMPLOYEES. MINIMUM KNOWLEDGE AND SKILLS REQUIREMENT

All employees must have a valid current secret security clearance.

2.15.1. STILL PHOTOGRAPHY. Photographic requirements seldom allow repeats. Photographers must have knowledge, experience and ability in the use of digital cameras and related output devices, systems and software to capture and manipulate imagery and meet the requirements of paragraph 1.1 of this PWS. Photographers must have the skills necessary to coordinate requirements with the customers, discuss modifications or improvements, plan assignments, and if necessary, improvise methods to meet the final product demand. All photographers must have no less than 3 years current experience working in digital photography, image acquisition, manipulation, production and delivery.

2.15.2. GRAPHIC ARTIST (ILLUSTRATOR). Must have no less than 3 years current experience, knowledge and production skills in the use of computer graphics equipment and production software to include, but not limited to, the production of artwork and designs and be proficient in layout, scaling, and perspective and be able to meet the requirements of paragraph 1.2 of this PWS. Must have the ability to interpret ideas from drawings, sketches, notes, specific directions or from abstract customer ideas.

2.16. Records Management. The contractor shall designate a records custodian who shall be responsible for the disposition of all Air Force records created by the contractor in performance of this contract. The government will provide the records custodian initial training on controlling, maintaining, and disposing of Air Force records.

2.16.1. Freedom of Information Act Program (FOIA): The contractor shall comply with DoD

Regulation 5400.7/Air Force Supplement, DoD Freedom of Information Act Program, requirements.

The regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding For Official Use Only (FOUO) material.

2.16.2. Records Management and Administrative Support. The contractor shall ensure all records, files, documents and working papers provided by the Government and/or generated for the

Government in the performance of this contract remain Government property and are maintained in accordance with established Federal Records Act, Public Law 81-754, and DoD. Government owned records will be segregated from the company-owned records. Actions to destroy Government records can only be based on authorized records disposition schedule (RDS) located at https://www.my.af.mil/afrims/afrims/afrims/rims.cfm. If there is no disposition, records will be maintained until disposition is established. All reports, records, files, documents, maintenance policies/operating instructions and working papers shall be made available as they are requested by the Government COR or contracting officer.

2.16.3. Additional Security Requirements: In accordance with DoD 5200.1-R and AFI 31-401, the contractor shall comply with AFI 33-202, Computer Security; AFI 33-203, AFI 7700, AFI 7702 and

AFI 7703, Emission Security (EMSEC) Program; AFI 33-204, Information Protection Security

Awareness, Training, and Education (SATE) Program; applicable AFKAGs, AFIs, and AFSSIs for

Communications Security (COMSEC); and AFI 10-701, Operations Security (OPSEC) Instructions.

2.17. RESERVED

2.18. The contractor shall appoint a primary and an alternate ADPE custodian and shall schedule these persons for equipment custodial training conducted by the base ADPE office. This training must be accomplished before the contractor will be allowed to sign for ADPE assets.

https://www.my.af.mil/afrims/afrims/afrims/rims.cfm

2.19. Building Custodian: The contractor shall appoint a primary and alternate building manager. These appointees must attend a building custodian orientation conducted by base Civil Engineering prior to contract start date and when custodians are changed. The orientation is by appointment only and lasts approximately 1 hour. The orientation is required before the contractor will be allowed to submit requests to 14CES.

2.19.1. FACILITY MAINTENANCE. The contractor shall adhere to the provisions of the base Fire

Protection and Fire Prevention Program. The contractor shall ensure all government facilities and equipment is secured at the end of each work period.

2.19.2. CUSTODIAL SERVICES: All dusting and cleaning of waste containers, windows, rest rooms, floors, porches, drives and sidewalks shall be the responsibility of the contractor and all areas will present a neat, clean and sanitary appearance at all times.

2.20. SECURITY REQUIREMENTS.

2.20.1. The contractor must possess or obtain a SECRET facility security clearance prior to performing work on a classified Government contract. The contractor shall ensure that all personnel performing services under this contract possess a minimum of a SECRET security clearance. Personnel without this clearance are not qualified to perform this contracted service. ALL personnel must possess a SECRET security clearance before contract start date. Documentation of said clearances shall be available to the government at all times. The contractor’s Facility Security Officer (FSO) is responsible for requesting and monitoring security clearances for personnel requiring access and/or eligibility to classified information. Individual Security clearances are accomplished by the Facility Security Officer (FSO) through the Defense Security Service (DSS). These security clearances will be submitted and maintained by the contractor at no additional cost to the Government.

2.20.2. Contractor employees shall be familiar with and adhere to procedures to be followed in the event of actual or simulated fires, weather advisories, natural disasters, bomb threats, terrorist activities, enemy attack, and other similar emergency type conditions posing a real or potential danger to people or property.

2.20.3. AFFARS 5352.204-9000, Notification of Government Security Activity and Visitor Group

Security Agreements, applies to all classified contracts. In addition to this AFFARS clause, the following specific requirements shall be complied with. The contractor is required to enter into a

Visitor Group Support Agreement (VGSA) and submit a DD Form 254 (draft and final) to the 14

FTW Information Protection office. The DD Form 254 will be updated every five years or as needed.

2.20.3.1. DD Form 254. The contractor shall coordinate with their COR and notify the base servicing

Information Protection Office NLT 30 days before on-base performance of the service. The notification shall be accomplished utilizing a Visitor Access List and a DD Form 254. A draft DD

Form 254 is to be provided to the COR and 14 FTW Information Protection office at

14ftw.cip@columbus.af.mil for review before final signatures are accomplished. If the contract award is given in less than 30 days out, the contractor shall notify the 14 FTW/IP immediately.

2.20.3.1.1. Visitor Group Security Agreement (VGSA). This agreement shall outline how the contractor integrates security requirements for contract operations with the Air Force to ensure effective and economical operation on the installation. The agreement shall include:

mailto:14ftw.cip@columbus.af.mil

2.20.3.1.1.1. The security support provided by the Air Force to the contractor such as: storage containers for classified information/material, use of base destruction facilities, classified reproduction facilities, use of base classified mail services, security badging, base visitor control, investigation of security incidents, and the use of security forms and conducting inspections required by DoD 5220.22-R, Industrial Security Regulation, Air Force Policy Directive 31-6, Industrial

Security, and Air Force Instruction 31-601, Industrial Security Program Management.

2.20.3.1.1.2. Security support requiring joint Air Force and contractor coordination includes packaging classified information, mailing and receiving classified materials, implementing emergency procedures for protection of classified information, security checks and internal security controls for protection of classified material.

C. On base, the long-term visitor group security agreement may take the place of a Standard Practice

Procedure (SPP).

2.21. USE OR SALE OF VISUAL INFORMATION PRODUCTS: All Visual Information products produced or collected by the contractor become the sole property of the government and shall not be sold or used by the contractor for any purpose outside the provisions of this contract. This policy also applies when the contractor by choice or agreement, uses personally owned equipment or supplies in the course of official duties.

The contractor shall not retain or duplicate such Visual Information products for any purpose other than the performance of this contract.

2.22. PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE NATIONAL

COMMAND AUTHORITY. During any crisis identified by the National Command Authority, the contractor may be tasked through the COR to provide services required by this contract 7 days per week and 24 hours per day.

2.23. The government reserves the right to perform or supplement performance of contract functions with government personnel during periods of disaster, war emergencies, police actions, or acts of God.

3. SERVICES SUMMARY (SS). The contract service requirements are summarized in the objectives that relate directly to mission essential items. The performance thresholds describe the minimum acceptable levels of service for each requirement. These thresholds are critical to mission success.

Performance Objective PWS Para &

Appendix

Performance Thresholds

1. Provide Graphics Imaging products and services

Para. 1.2-1.2.3 &

Appn. A

Not more than 2 valid customer complaints per month

2. Provide Photographic Imaging products and services

Para. 1.1-1.1.7 &

Appn A

Not more than 1 valid customer complaint per month

3. Provide alert photography Para. 1.1.8-1.1.9 &

Appn A

No discrepancies

4. Maintain Equipment

Para.1.5-1.5.6.

& Appn B

Equipment maintained as required with no more than 2 valid discrepancies per month

5. Provide work order control, documentation and reports. Develop, administer, fully utilize and maintain the Visual Information System database if available

Para. 1.4.- 1.4.5 and Appn. D

All actions accomplished as required with no more than 2 discrepancies per month

4. GOVERNMENT-FURNISHED SERVICES AND PROPERTY. The government will provide telephone service (on base and local official calls only), electricity, refuse collection, facility maintenance, police, fire, Base Information Transfer Service (BITS), and rescue service. The government shall provide the equipment listed in Appendix B. The contractor shall maintain this equipment as specified in paragraph 1.5 through 1.5.3 of this PWS. The government shall also provide emergency medical transportation and transport if required.

The contractor shall reimburse the government for the cost of these medical services at current rates.

Instructions, regulations and forms can be obtained online at http://www.e-publishing.af.mil/ or by doing a general inquiry on any web-based search engine. If unable to obtain the applicable information, contact the 14 th

Contracting Squadron’s contract administrator.

5. APPENDICES:

Appendix A. Workload Estimates

Appendix B. Government Furnished Equipment

Appendix C. Maps and Floor Plans

Appendix D. Required Reports

Appendix E. Publications

Appendix F. Safety Equipment http://www.e-publishing.af.mil/

APPENDIX A.

Workload Estimates

GRAPHIC IMAGING OPERATIONS

Workload Description Qty

Annual

Frequency- Threshold

Briefing/Wall Charts 8.5x11 with or without laminate and mount

50 5% Priority 1

15% Priority 2

80% Priority 3

Pr.1- 1 Duty Day

Pr.2 No more than 3 duty days

Pr-3 No more than 5 duty days

Briefing/Wall Charts 16x20 with or

80% Priority 3

Briefing/Wall Charts 32x40 with or

100 5% Priority 1

80% Priority 3

Publication Pages 200 5% Priority 1

15% Priority 2 80% Priority 3

Book covers 20 5% Priority 1

15% Priority 2

80% Priority 3

Signs 8.5x11 (temporary) with or

50 5%-Priority 1

10%-Priority 2

80%-Priority 3

Signs 11x17 (temporary) with/out laminate and mount

100 5% Priority 1

80% Priority 3

Signs 16x20 (temporary) with or

80% Priority 3

Signs 32x40 (temporary) with or

100 5%-Priority 1

15%-Priority 2

80% Priority 3

Grap Graphic products delivered E-mail 350 5%-Priority 1

15%-Priority 2

80%-Priority 3

Graphic products delivered on CD 100 5%-Priority 1

15%-Priority 2

80%-Priority 3

NOTE: Most graphic products up to 11 by 17 will be produced on the government-furnished, contractor maintained, color copier/printer.

PHOTOGRAPHIC IMAGING

Workload Description Qty

Annual

Frequency Threshold

CD’S 300 Supply estimate only

Photographic Imagery delivered on

CD

Pr.1—10%

Pr.2—90%

A l

Pr.1- 1 Duty Day

Pr.2-No more than 3

Duty Days

Images delivered via E-mail 4000

W

Pr.2—90%

Pr.1- 1 Duty Day

Pr.2- No more than 3

Duty Days

Photo prints 8X10 300 Pr.1—10%

Pr.2—90%

A l

Pr.1- 1 Duty Day

Pr.2-No more than 3

Photo prints 4x6

300 Pr.1—10%

Pr.2—90%

A l

Pr.1- 1 Duty Day

Pr.2-No more than 3

Duty Days

Photo proof sheets 100 Pr.1—10%

Pr.2—90%

A l

Pr.1- 1 Duty Day

Pr.2-No more than 3

Duty Days

Passport, Imm.& Naturalization 1500 Pr.1—10%

Pr.2—90%

A l

Pr.1- 1 Duty Day

Pr.2-No more than 3

Collages 8x10 200

Pr.2 – 90% Pr.1- 1 Duty Day

Pr.2-No more than 3

Collages 11x14 100

Pr.2 – 90% Pr.1- 1 Duty Day

Pr.2-No more than 3

Duty Days

Photo posters 100 Pr.1—10%

Pr.2 – 90% Pr.1- 1 Duty Day

Pr.2-No more than 3

Duty Days

Alert Photo requests (duty hours)

Alert Photo requests (Non duty hrs)

Annual

Annual 20 min response

1 hr response

Self-help camera checkouts 30 Annual As available

Estimated location work orders 450 Annual

Estimated studio work orders 1400 Annual

EQUIPMENT MAINTENANCE

Equipment Maintenance All assigned items

As required by PWS

All equipment accounted for and

Inoperative EQ repaired within 15 days

APPENDIX B: GOVERNMENT-FURNISHED EQUIPMENT

APPENDIX B: GOVERNMENT-FURNISHED EQUIPMENT

ITEM SERIAL # ACQUIRED

CAMERAS

Nikon D200 3110551 Oct-06

Nikon D200 3109954 Oct-06

Nikon D200 3110553 Oct-06

Nikon D2X 5045692 Aug-05

Nikon D300s* 3054544 Sep-10

Nikon D300s* 3048036 Jul-10

Nikon D300s* 3065516 May-11

Nikon D300s* 6079414 Oct-11

Nikon D300s* 6079197 Oct-11

Nikon D300s* 6079422 Oct-11

Nikon D300s* 3069424 Sep-11

Nikon D300S* 5013223 Oct-11

Nikon D300s* 3069423 Sep-11

Nikon D3s* 2061252 Nov-11

Nikon D300* 3190677 Aug-11

Nikon D300* 3192464 Aug-10

Polaroid digital mini studio G5327N Oct-05

Sony Passport DKCC 300x* 10005234 Jun-10

Sony EX1R Video Camera 112498 Sept 11

Sony EX1R Video Camera 115264 Nov 11

Sony DCR SX40 (Video)* 1196480 Jul-09

LENSES

Nikon 17-55mm w/UV filter 245701 Jan-06

Nikon 17-55mm w/UV filter 319320 Jan-06

Nikon 17-55mm w/UV filter 319324 Oct-06

Nikon 17-55mm w/UV filter 245705 Oct-06

Nikon 17-55 mm w/UV filter 444745 Oct-06

Nikon 18-105mm* 34346075 Sep-11

Nikon 18-105mm* 34346073 Sep-11

Nikon 18-105mm* 34346074 Sep-11

Nikon 18-105mm* 34347014 Sep-11

Nikon 24/70mm* 387443 Dec-09

Nikon 24/70mm* 285539 Oct-08

Nikon 24/70mm* 255992 Jul-08

Nikon 24/70mm* 387525 Dec-09

Nikon 24/70mm* 387441 Dec-09

Nikon 28-100 mm* 2260822 Aug-04

Nikon 35-70 zoom * 817074 Jun-12

Nikon 35-70 zoom 812226 Jun-06

Nikon 35-70 zoom 817082 Jun-05

Nikon 35-70 zoom 833796 Jun-05

Nikon 35-80mm 4572809 Dec-96

Nikon 55-200mm 2624023 Jun-09

Nikon 55-200mm* 2104449 Sep-10

Nikon 70-200 lens 283939 Jan-06

Nikon 70-200 lens * 282590 Nov-11

Nikon 70-300 zoom 436511 Aug-97

Nikon 80-200/2.8 mm 667302 Aug-02

Nikon 50mm * 6257532 Nov-11

Nikon 85mm* 461475 Nov-11

Nikon 60 mm micro 3167021 Oct-98

Nikon 300 mm tele 238118 Aug-05

PHOTOGRAPHIC ACCESSORIES

Bogen Tripod - Video HD Mod3051 Oct-92

Bogen Tripod - Studio Mod3046 Oct-92

Bogen Tripod - Studio Mod3046 Oct-90

Bogen Tripod – Small Mod3025 Oct-90

Manfrotto Tripod MOD 055 Jul-08

Nikon SB 700 Flash* 2099745 Jun-11

Nikon SB 700 Flash* 2134134 Sep-11

Nikon SB 700 Flash* 2134225 Sep-11

Nikon SB 700 Flash* 2083516 Mar-11

Nikon SB 800 Flash 2544225 Oct-97

Nikon SB 800 Flash 2193487 Oct-97

Nikon SB 800 Flash 2193482 Oct-97

Nikon SB 900 Flash* 2240116 Feb-11

Nikon SB 900 Flash* 2259787 Feb-11

Nikon SB 900 Flash 2312210 Oct-10

Nikon close up SU 800 Flash* 2059207 Sep-11

Nikon Satellites SB-R200 x2* 2120414 & 2120413 Sep-11

COMPUTERS

APPLE Quad Pro* YM0470J3EUE May-11

Mac Pro G5 G85336KWRU4 Sep-05

Mac Pro G5 Intel G87263TGUPZ Jul-07

Mac Pro G5 Intel G882416CXYK Aug-08

MacPro G5 Intel* YM0140014PC Aug-10 iMac G5 W8629461U2N Aug-06 iMac G5 W862945ZU2N Aug-06 iMac 24” G5* QP9170ASOT Jul-09

APPLE SERVER ITEMS

Apple Xserver QP54409CSLX Nov-05

Apple Xserve RAID 4 QP53701HSAH Nov-05

Exabyte Packetloader 86012679 Nov-05

CHECKOUT EQUIPMENT

NEC VT540 Video Proj. 08000869C UNK

NEC VT670 Video Proj. 5701963FG Aug-04

Sony Cybershot X2 702213 / 702209 Aug-09

Sony DCR-HC48 video camera 1321829 Jun-07

Viewsonic PJ458D PWC062712978 Nov-06

Viewsonic PJ458D PWC062712961 Nov-06

MISCELLANEOUS ITEMS

Beinfang Vacuseal 4468H* VM001442 OCT 06

Laminator 27 in. 00-06-00550 Aug-00

Laminator Expressions 42 in.* 1005-0274 Feb-09

Sabine HNDHLD Mic-Mod SW70-HD13* WLSHH27860 Oct-11

Samsung HT X50 DVD * 9ALU1HCPB0151W Dec-08

COMPUTER PERIFERALS

HP Laserjet 1300 CNBKK38418 Mar-04

HP Laserjet 1300 CNBKK36303 Mar-04

HP Laserjet P2055DN * JPBF922231 Apr-10

HP SCANNER 8250 (GR) CN4BGT0068 UNK

HP G3100 photo scanjet* CN12VA513b Sep-11

HP Designjet Z2300 Plotter* SG18K19009 Sep-11

Epson 9600 plotter D920008455 Jul-03

Epson 9800 plotter GLS0027470 Sep-07

Kodak 9810 photo printer 98C072602660 Sep-07

Kodak 9810 photo printer 98C072502654 Sep-07

Xerox 242 DocuColor DUX010681 Nov-07

APPENDIX C. Maps and Floor Plans:

APPENDIX D:

*REQUIRED REPORTS

Report Title Description/Form Submit To: Date Due Directive

Semi Annual

Equipment Needs

Document

Detailed listing of

Equipment requirements for command funding consideration

BVIM 1 March and 1 Oct annually

AFI 35-109

Miscellaneous reports

Various undefined reports pertaining to Visual

Information services, products, equipment utilization and support

BVIM As required

AFI 35-109

& Local and higher headquarters requirements

APPENDIX E: Publications

Note: The inclusion of a paragraph denotes the inclusion of all sub-paragraphs unless explicitly stated otherwise.

“M” = Mandatory, “A”= Advisory

Number Title M or

A

Applicable Paragraphs

AFI 31-601 Industrial Security Program

Management

M All

AFPD 10-11 Operations Security M All

AFMAN 33-322 Records Management Program M All

AFI 33-364 Records…