BPA_DU100A-16-R-0001.080316.amendment.pdf

Amended Solicitation 8-5-16

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued.

Solicitation, DU100A-16-R-0001, is being issued as a Request for Proposal (RFP). Proposals are being requested and a written solicitation will not be issued.

The solicitation document and incorporated provisions and clauses are those in effect through

Federal Acquisition Circular 2005-89.

This requirement is competitive and open to all under NAICS code of 519190 “All Other

Information Services.”

The Ordering periods are listed below:

Base Ordering Period: MONTHS 1 THROUGH 12

Item

Number

Description

Quantity

Unit

Price

Total Price

0001 Online Legal Research (OLR)

(FP) and Support Services (IAW

5.1 and 5.4)

Users

Each

(Optional)

Transition-In (FP) 30 Days Not

Separately

Priced (NSP)

NSP

0003 Investigative Records Search

Service (FP) and Support

Services (IAW 5.2 and 5.4)

Users

Each

0004 Online Court Docket Search

Service (FP) and Support

Services (IAW 5.3 and 5.4)

Each

0005 Travel (Cost) 12 Months NTE $1,500 $18,000

TOTAL

Ordering Period 1: MONTHS 13 THROUGH 24

Total Price

0006 Online Legal Research (OLR)

Each

0007 Investigative Records Search

Service (FP) and Support

Services (IAW 5.2 and 5.4)

Users

Each

0008 Online Court Docket Search

Service (FP) and Support

Services (IAW 5.3 and 5.4)

0009 Travel (Cost) 12 Months NTE $1,500 $18,000

Ordering Period 2: MONTHS 25 THROUGH 36

Total Price

0010 Online Legal Research (OLR)

Each

0011 Investigative Records Search

Service (FP) and Support

Services (IAW 5.2 and 5.4)

Users

Each

0012 Online Court Docket Search

Service (FP) and Support

Services (IAW 5.3 and 5.4)

0013 Travel (Cost) 12 Months NTE $1,500 $18,000

Ordering Period 3: MONTHS 37 THROUGH 48

Total Price

0014 Online Legal Research (OLR)

Each

0015 Investigative Records Search

Service (FP) and Support

Services (IAW 5.2 and 5.4)

Users

Each

0016 Online Court Docket Search

Service (FP) and Support

Services (IAW 5.3 and 5.4)

0017 Travel (Cost) 12 Months NTE $1,500 $18,000

Ordering Period 4: MONTHS 49 THROUGH 60

Total Price

0018 Online Legal Research (OLR)

Each

0019 Investigative Records Search

Service (FP) and Support

Services (IAW 5.2 and 5.4)

Users

Each

0020 Online Court Docket Search

Service (FP) and Support

Services (IAW 5.3 and 5.4)

0021 Travel (Cost) 12 Months NTE $1,500 $18,000

A description of the requirements for the items to be acquired are in the Performance Work

Statement Section III.

The date and place of delivery and acceptance and FOB point are in the solicitation.

The provision at 52.212-1, Instructions to Offerors—Commercial, applies to this acquisition and any addends.

The provision at 52.212-2, Evaluation—Commercial Items

Offerors are advised to include a completed copy of the provision of 52.212-3, Offeror

Representations and Certifications—Commercial Items, with its offer.

The clause at 52.212-4, Contract Terms and Conditions—Commercial Items, applies to this acquisition and any addends.

The clause at 52.212-5, Contract Terms and Conditions Required to Implement Statutes Or

Executive Orders—Commercial Items, applies to this acquisition.

All additional contract requirements or terms and conditions necessary for this acquisition are listed in Section IV of the solicitation.

The date, time and place offers are due along with the name and telephone number of the individual to contact for additional information is stated in the instructions to offers

SECTION I

BPA TYPE

This is a HUD BPA for Online Legal Research Database Services inclusive of: 1) Online Legal

Research Service; 2) Investigative Records Search Service; 3) Online Court Docket Service and

4) associated Support Services. A single award will be established for this BPA. Services under this BPA will be performed via the issuance of individual Task Orders which may be Fixed Price

(FP) and/or Cost type in accordance with the Performance Work Statement (PWS). See Section

III.

DESCRIPTION OF AGREEMENT

Under this agreement, the Blanket Purchase Agreement (BPA) holder shall furnish Online Legal

Research Database Services which shall include: 1) Online Legal Research Service; 2)

Investigative Records Search Service; 3) Online Court Docket Service and 4) associated Support

Services in accordance with Section III – Performance Work Statement (PWS), if and when requested by an authorized Contracting Officer (CO) during a sixty (60) month ordering period.

Refer to Section II – SUPPLIES OR SERVICES & PRICES/COSTS and Section III –

PERFORMANCE WORK STATEMENT (PWS) for services available under this BPA.

EXTENT OF OBLIGATION

This BPA does not obligate any funds. The Government is obligated only to the extent of authorized purchases actually made under this BPA by the Contracting Officer.

PURCHASE LIMITATION

The dollar limitation for each individual purchase under this BPA is $7 million (commercial item acquisitions).

INDIVIDUAL AUTHORIZED TO PURCHASE UNDER THE BPA

The U.S. Department of Housing and Urban Development (HUD), Office of the Chief

Procurement Officer (OCPO) Contracting Officers (CO) are the only users authorized to place orders under this BPA. Any authorized user shall only be allowed to issue and order under this

BPA if funds are certified and the BPA awarding office’s Task Order number is assigned. The

BPA holder shall not accept or perform any purported order that does not contain a Task Order number.

DELIVERY TICKETS

A requirement that all shipments under the agreement, except those of newspapers, magazines, or other periodicals, shall be accompanied by delivery tickets or sales slips that shall contain the following minimum information:

(i) Name of supplier.

(ii) BPA number.

(iii) Date of purchase.

(iv) Purchase number.

(v) Itemized list of supplies or services furnished.

(vi) Quantity, unit price, and extension of each item, less applicable discounts (unit prices and extensions need not be shown when incompatible with the use of automated systems, provided that the invoice is itemized to show this information).

(vii) Date of delivery or shipment.

INVOICES

An itemized invoice shall be submitted at least monthly or upon expiration of this BPA, whichever occurs first, for all deliveries made during a billing period and for which payment has not been received.

TERMS AND CONDITIONS AND PERFORMANCE OF BPA

BPA IS NOT A CONTRACT. The BPA holder shall be familiar with Federal Government and U.S.

Department of Housing & Urban Development acquisition regulation, directives and instructions. If a particular document is required in a specific order, it will be cited within the order’s Performance Work

Statement (PWS).

All services will be initiated upon receipt of a valid order. See FAR 52.216-19 – ORDER

LIMITATIONS (OCT 1995) for the Governments Minimum and Maximum Order. See each SCOPE

AREA for the Government estimates regarding number of users. The Government does not guarantee the volume of users.

The terms and conditions included in this BPA apply to all purchases made pursuant to it. In the event of an inconsistency between the provisions of this BPA and the Offeror/Contractor’s invoice, the provisions of this BPA will take precedence.

Cancellation. This BPA may be cancelled if the BPA holder fails to perform in accordance with the terms and conditions of this BPA or any order established under this BPA, or if deemed in the best interest of the Government. The BPA holder must comply with all terms and conditions or the Contracting Officer may determine that performance by the BPA holder has been unsatisfactory and cancel the BPA. The CO may also Terminate for the Government’s Convenience or Terminate for Cause in compliance with FAR

52.212-4 CONTRACT TERMS AND CONDITIONS – COMMERCIAL ITEMS.

ORDERING PERIOD

The ordering period of this BPA will be from the effective date of award through sixty (60) months. No order issued within the ordering period may result in a period of performance that exceeds the BPA expiration.

TASK ORDERS

Actual volume and quantities will be established with the issuance of each Task Order and shall not exceed the ceilings established in this BPA.

SECTION II – SUPPLIES OR SERVICES & PRICES/COSTS

As total compensation for all services performed in accordance with the terms, conditions, and specifications stated herein, the Contractor shall be paid according to the awarded Price Schedule as reflected in the individual Task Orders.

In Attachment 1, the Government requires the Contractor to price out the ordering periods (See

Attachment 1).

SECTION III – PERFORMANCE WORK STATEMENT (PWS)

Vision Statement

To provide HUD employees with a comprehensive legal research service that will fulfill their needs.

1.0 GENERAL INFORMATION

1.1 Introduction

The U.S. Department of Housing and Urban Development (HUD), is seeking to award a BPA in which the Contractor shall provide HUD with Online Legal Research Database Services to include Online Legal Research Services (OLR Services), Investigative Records Search Services, Online Court Docket Services and associated Support Services. The Contractor shall also provide applicable Training.

1.2 Background

HUD is comprised of headquarters in Washington, D.C.; 10 Regional Offices; and 28 Field

Offices throughout the country. HUD performs a variety of functions and provides legal advice on a wide range of issues, including, but not limited to: drafting legislation, regulations and regulatory guidance to create, revise and implement HUD programs or initiatives; representing

HUD in defensive litigation and in enforcing the Fair Housing Act and other relevant anti-fraud laws; prosecuting individuals and organizations that violate the rules of HUD programs, both administratively and in coordination with HUD Inspector General and Department of Justice;

advising the Government National Mortgage Association (Ginnie Mae) on the issuance of mortgage backed securities and various financial transactions; supporting program clients with advice on the statutes and regulations that govern the operation of all HUD programs; and providing HUD with legal guidance on ethics, personnel, and procurement law. HUD also has a

Departmental Enforcement Center (DEC) which carries out HUD's Administrative Sanctions

Program through suspensions and debarments. The DEC also manages recovery efforts for

HUD's high-risk properties, including physical/financial referrals with compliance discrepancies.

1.3 Constraints

The services identified in this PWS will adhere to the rules, regulations, laws, standards, and conventions identified by HUD as well as within the Federal Government. Constraints include the following: Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794) and applicable regulations.

1.4 Description of Services

HUD seeks to award a BPA for a Contractor to provide Online Legal Research Database

Services to include Online Legal Research (OLR) Services, Investigative Records Search

Services, Online Court Docket Services, associated Support Services and Training. HUD seeks a

Contractor to provide these services in a manner that shall increase the efficiency, accuracy, and quality of its legal and investigative research.

The OLR Services shall provide access to databases containing federal and state case law, statutes and regulations; administrative decisions; legislative history; secondary legal sources including law review articles, treatises, and digests; public records; and publications providing general, as well as financial, news coverage. The Contractor shall ensure that the research materials are kept current and up to date. Users must be able to search and retrieve documents within individual and multiple databases and print. The OLR Services must be accessible 24 hours a day, 365 days a year to users at HUD Headquarters, and throughout the nation. The

Contractor must have the means to provide points of contacts or key personnel designated to service these areas.

The Contractor shall provide an Investigative Record Search Services that would enable users to perform searches of records and have capabilities such as locating people and businesses, and verifying assets. The Contractor shall also have the capabilities to sort, analyze, and group the search results so that the user is provided with the most relevant and up to date information and print.

The Contractor shall provide an Online Court Docket Services which will provide real-time instant access to state and federal court documents. Users will also be able to search court dockets and monitor case activity. The Contractor shall provide full training and support for all services.

1.5 Non-Personal Services

The Government will neither supervise Contractor employees nor control the method by which the Contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual Contractor employees. It shall be the responsibility of the Contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services.

If the Contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the Contractor's responsibility to notify the Contracting Officer (CO) immediately. These services shall not be used to perform work of a policy, decision making or management nature, i.e. inherently Government functions. All decisions relative to programs supported by the Contactor shall be the sole responsibility of the Government.

1.6 Period of Performance

The period of performance will be specified in each individual Task Order.

1.7 Place of Performance

The place of performance will be specified in each individual Task Order.

1.8 Hours of Operation

The Contractor is responsible for providing the OLR Services, Investigative Research Search

Services, and Online Court Docket Services continuously, 24 hours a day, 7 days a week.

Telephone support shall be available between 7:00 am to 11:00 pm Eastern Standard Time. Key

Personnel and any training shall be available between the hours of 8:30 am to 4:30pm Eastern

Standard Time, Monday through Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closing, or similar

Government directed facility closings. Weekly hours shall not exceed a forty (40) hour work week and a typical work day will be eight (8) hours each day Monday through Friday. The

Government reserves the right to change hours of operation or restrict Contractor access. Work outside these daily hours is prohibited without Contracting Officer’s approval. Government agencies will not be available during scheduled holidays, inclement weather, weekends, after duty hours.

The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within the contract when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential.

1.9 Special Qualifications

Not Applicable.

1.10 Post Award/Kickoff Conference

The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Government intends to convene a Post Award Conference with the Contractor within ten business days after contract award. The Contracting Officer will notify the Contractor of the specific date, location and agenda within five days after contract award.

1.11 Status Meetings

The Contracting Officer, Government Technical Representative (GTR) and other Government personnel, as appropriate may meet periodically with the Contractor to also review Contractor performance, requirement status, etc. At these meetings, the Contracting Officer will apprise the

Contractor of how the Government views the Contractor's performance or progress of the requirement. The Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government. Post award conference and subsequent meetings may be held via teleconference.

1.12 Contractor Travel

Travel performed in the performance of services in this PWS shall be in accordance with contract requirements. Prior to any travel (each planned trip) the Contractor shall coordinate with and receive Government authorization from the GTR for all travel. All travel costs associated with the performance of services in this PWS will be reimburse in accordance with the Federal Travel Regulation (FTR), if specifically, authorized. The Contractor is responsible for obtaining all passenger, transportation, lodging and subsistence. Cost incurred for transportation and per diem (lodging, meals and incidental expenses) shall be billed in accordance with the regulatory implementation of FAR 31.205-46 TRAVEL COSTS. HUD will

NOT reimburse Contractor’s local travel. Please see Section 5.4.1.

1.13 Transition-In

The Contractor shall, upon the Contracting Officer's written notice, furnish Transition-In services as required. As a successor, the Contractor shall have sufficient personnel on board during the one (1) month Transition-In period to ensure a smooth transition with the incumbent Contractor.

During the Transition-In period, the Contractor shall provide user names, passwords and training for all users. Transition-In is not required if the successor Contractor is the incumbent

Contractor.

1.14 Transition Out

Transition Out is not required.

2.0 DEFINITIONS AND ACRONYMS

2.1 Definitions

Business/Work Days Every official work day of the week which are days between and including

Monday to Friday. This does not include public holidays and weekends.

Calendar Day Any day of the week.

Contractor A supplier or vendor awarded a contract to provide specific supplies or service to the

Government. The term used in this contract refers to the prime.

Contracting Officer (CO) A person with authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: the only individual who can legally bind the Government.

Defective Service A service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Government Furnished Property (GFP) Government-furnished property means property in the possession of, or directly acquired by, the Government and subsequently furnished to the

Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification.

Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

Government Technical Monitor (GTM) An individual designated by the Contracting Officer to assist in providing technical direction and monitoring performance under the contract.

Government Technical Representative (GTR) An employee of the U.S. Government appointed by the Contracting Officer to perform contract administration activities in regard to technical issues. This individual has authority to provide technical direction to the Contractor as long as direction is within the scope of the contract, does not constitute a change and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Performance Requirements Summary (PRS) A listing of the performance requirements under the contract that are to be evaluated by the Government on a regular basis, performance indicators for these requirements, performance standards for these requirement and surveillance methods to be used to determine if performance standards are met.

Performance Standard The Contractor's performance level required by the Government.

Performance Work Statement (PWS) A statement of work for performance based acquisitions that describe the required results in clear, specific and objective terms with measurable outcomes.

Physical Security Actions that prevent the loss or damage of Government property.

Quality Assurance (QA) Policies and procedures adopted by the Government to ensure that supplies and services acquired under Government contracts conform to the contracts quality requirements.

Quality Assurance Surveillance Plan (QASP) A plan describing how the agency will survey, observe, test, sample, evaluate and document the Contractor's performance in meeting critical performance standards identified in the contract.

Quality Control (QC) All necessary measures taken by the Contractor to assure that the quality of an end product of service shall meet contract requirements.

Service Contract A contract that directly engages the time and effort of a Contractor whose primary purpose is to perform an identifiable task rather than to furnish an end item of supply.

Subcontractor Any person, other than the prime Contractor, who offers to furnish or furnishes any supplies, material, equipment, or services of any kind under a prime contract or a subcontract entered into in connection with such prime contract, and any person who offers to furnish or furnishes general supplies to the prime contractor or a higher tier subcontractor. The

Government does not have privity of contract with a subcontractor.

Work Week Monday through Friday, unless specified otherwise.

2.2 Acronyms

AQL Acceptable Quality Level

CFO or OCFO Office of the Chief Financial Officer of HUD

CFR Code of Federal Regulations

CIO or OCIO Office of the Chief Information Officer of HUD

CO Contracting Officer

COR Contracting Officer Representative

COTS Commercial Off-the-Shelf

CPO Office of the Chief Procurement Officer of HUD

EST Eastern Standard Time (U.S.)

GAO U.S. General Accounting Office

GTM Government Technical Monitor

GTR Government Technical Representative

HUD U.S. Department of Housing and Urban Development

HUDAR HUD Acquisition Regulation

IT Information Technology

OCPO Office of the Chief Procurement Officer

OIG Office of Inspector General

OMB Office of Management and Budget

PM Project Manager

POC Point of Contact

QA Quality Assurance

QASP Quality Assurance Surveillance Plan

QCP Quality Control Plan

SF Standard Form

TBD To be determined

U.S.C. United States Code

3.0 GOVERNMENT-FURNISHED PROPERTY AND SERVICES

The Contractor shall ensure accurate control and accountability of all Government-Furnished

Property in accordance with the terms and conditions of this contract. The Government will furnish, at no cost to the Contractor, the GFP shown below.

3.1 Government Services

The Government will provide no government services.

3.2 Facilities

The Government will provide space at HUD for in-person trainings conducted by the Contractor.

3.3 Equipment

The Government will provide any necessary equipment for in-person training conducted by the

Contractor.

3.4 Materials

The Government will provide no materials.

3.5 Quality Assurance (QA)

The Government shall evaluate the Contractors performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the

Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance and the minimum acceptable quality level.

4.0 CONTRACTOR-FURNISHED ITEMS AND SERVICES

The Contractor shall furnish, all facilities, equipment and supplies required to perform the services under this contract that are not listed under Government-Furnished Property and

Services.

4.1 Facilities

The Contractor shall furnish no facilities.

4.2 Material

The contractor shall furnish training materials, user IDs and passwords, annual training plan, and training schedule.

4.3 Contractor Responsibilities

The Contractor shall only conduct business with designated Government personnel listed as points of contact (POCs). Names of authorized personnel shall be provided to the Contractor by the Government, in writing and updated as necessary throughout the contract period.

U.S. Government records, copies of original results and reports, verified original data, corrected data and corrected supporting final reports which are maintained by the Contractor shall remain the property of the U.S. Government. These files/results shall be surrendered to the GTR, upon request.

4.4 Contractor Personnel

The Contractor shall provide a Contract/Project Manager who shall be responsible for the performance of services specified in this PWS. An alternate shall also be designated to act in the absence of the Contract/Project Manager. These Contractor personnel (main point of contact and alternate point of contact) are considered Key Personnel by the Government and shall be listed as such in accordance with HUDAR 2452.237-70, "Key Personnel. The Contract/Project Manager and alternate shall have full authority to act on all contract matters relating to the daily operations of this contract.

Accordingly, at a minimum, the points of contact shall have the technical knowledge of the requirement and be in the position to actually receive assignment, guidance and direction from the GTR and CO per HUDAR 2452.237-73, Conduct of Work and Technical Guidance and shall be allocated enough hours to the requirement to ensure successful performance. These points of contact shall each be an employee of the Contractor. An employee of a subcontractor is not acceptable for either of these positions. The Contract/Project Manager or alternate shall be available between the hours of 8:00am to 4:30pm Monday through Friday Eastern Standard

Time, except Federal Holidays or when the Government facility is closed for administrative reasons.

4.5 Identification of Contractor Employees

All Contractor/subcontractor personnel shall wear company picture identification badges as to distinguish themselves from Government employees. When conversing with Government personnel during business meetings, over the telephone or via electronic mail, Contractor/subcontractor personnel shall identify themselves as such to avoid situations arising where sensitive topics might be better discussed solely between Government employees.

Contractors/subcontractors shall identify themselves on any attendance sheet or any coordination documents they may review. Electronic mail signature blocks shall identify their company affiliation. Where practicable, Contractor/subcontractors occupying collocated space with their

Government program customer shall identify their work space area with their name and company affiliation, or as a minimum, "Contractor" after name.

4.6 Quality Control

The Contractor shall establish and maintain a complete Quality Control Program that shall ensure services are performed in accordance with this contract. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-reoccurrence of defective services. The Contractor's Quality Control Program is the means by which he assures himself that his services comply with the requirements of the contract. The Contractor shall provide the associated Quality Control Plan to the Government as directed.

5.0 SCOPE OF WORK

BPA Scope Areas

The services described in this section are the primary services to be conducted under the BPA.

Absence in this section of specific mention of a service does not necessarily mean that such service cannot be provided within the scope of the Online Legal Research Database services

BPA. The Contracting Officer will make the final determination of whether requested services that are not specifically addressed below may be performed:

Scope Area 1: Online Legal Research Services

Scope Area 2: Investigative Records Search Services

Scope Area 3: Online Court Docket Search Services

Scope Area 4: Support Services

Scope Area 1:

5.1 The Contractor shall provide an Online Legal Research (OLR Service) that shall allow

HUD employees, including attorneys and program staff, to efficiently conduct legal research.

HUD anticipates approximately 2410 users for the OLR Services.

Performance Standards

a) STD: System available not less than 100%

AQL: System available not less than 99%

5.1.1 The Contractor shall provide functions within the OLR Services.

The Contractor shall provide services in a format that allows users to efficiently search and retrieve documents. The Contractor shall provide all users access to all legal research platforms that are available to current commercial customers. As described below, the Contractor shall provide full text search and retrieval functions to access the databases listed in Section 5.1.2.1.

The Contractor's service shall allow users to retrieve documents by entering a formal citation and alternative citation formats. Formal citation formats shall include the format prescribed in the current version of The Bluebook: A Uniform Guide to Citation and additional citation forms recognized by the relevant court or jurisdiction. The Contractor shall have the capability to integrate with Microsoft Office and Microsoft Office 365, if available to commercial customers.

a) STD: Functions available 100%

AQL: Functions available 99%

5.1.1.1 The Contractor shall provide searching functions.

Accessing the service shall allow users to search using natural language searching, in which, Boolean searches, key word search, proximity searches, searches that allow the user to search when the particular letters are variable (e.g., "m*n" finds documents containing "men" or "man" and "recycl!" would yield results including "recycling" and "recycles"). Users shall also be able to restrict searches to particular fields (e.g., date, judge, and court), search multiple databases in one search, maintain a history of previous search request, perform a search within a search result, and modify a search. Users shall also be able to sort search results based on relevance.

The Contractor shall provide the ability to set an alert, where the service shall run searches automatically at set intervals, including at a minimum once a day. The user shall then be notified online or via email of the results.

5.1.1.2 The Contractor shall provide a citator feature.

The Contractor shall provide a citator feature that provides the updated history for all federal and state court opinions, federal statutes, and federal regulations listed in Section 5.1.2.1, and a comprehensive list of references citing the case/opinion/statue/regulation. The comprehensive list of citing references shall include the page number of the cite so that the user can easily find the cite to the case/opinion researched. The Contractor shall provide a means to easily inform the user whether the holding in a case has been overturned, distinguished or followed by other courts.

5.1.1.3 The Contractor shall provide printing and downloading functions.

The Contractor shall provide the user the unlimited ability to download, print, and save retrieved documents. This shall include formatting compatible with Microsoft Word and all available PDF files, as well as the ability for users to forward documents to Microsoft Outlook accounts.

5.1.1.4 The Contractor may provide additional functions.

The Contractor may propose additional functions that exceed those described above. These functions may include, but are not limited to, additional search and retrieval functions including ranking and sorting documents in search results; additional citatory services; the ability for users to create their own home page with personalized features allowing easy access to certain practice areas; and filter search history by date, content, category, etc.

5.1.2 The Contractor shall provide access to legal databases.

The Contractor shall provide access to the databases and sources listed below. The Contractor shall identify the specific databases included in its offer and identify the name of the database, scope and dates of coverage for each database. The Contractor shall identify the material included in each database and state whether coverage includes all materials since the inception of the publication or entity at issue. If coverage does not include all materials since the inception, the Contractor shall state the dates of coverage. The Contractor shall provide scope of coverage that is equivalent to that which is available to its commercial users.

a) STD: access to databases 100%

AQL: access to databases 99%

5.1.2.1 The Contractor shall provide access to legal databases.

The Contractor shall provide access to the following databases:

a. All federal case law from the following courts:

1. U.S. Supreme Court

2. U.S. Courts of Appeals

3. U.S. District Courts

4. U.S. Bankruptcy Courts

5. U.S. Court of Claims, Claims Court, and Court of Federal Claims

6. U.S. Court of Veterans Appeals

7. U.S. Court of International Trade

8. U.S. Customs Court, Court of Customs Appeals, U.S. Court of Customs and Patent Appeals

9. U.S. Court of Military Appeals and its successor, U.S. Court of Appeals for the Armed Forces, and U.S. Courts of Military Review

10. U.S. Tax Court, the Board of Tax Appeals, and the Tax Court of the U.S.

b. All published case law from the 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands, as well as state court rules.

c. Federal statutory and regulatory materials. HUD requires the fullest extent of

Federal Statutory and Regulatory materials available to the Contractor’s commercial customers. HUD research statues such as the National Housing Act of 1934 and its related regulations and thus requires access to historical materials. These materials include but are not limited to current and historical versions of the following:

1. U.S. Code, including annotated versions

2. Public Laws and Statues at Large

3. Code of Federal Regulations

4. Federal Register

5. Executive Orders

d. Decisions, opinions and other publications from federal agencies, including, but not be limited to:

1. Department of Housing and Urban Development (including fair housing and other opinions from Office of Hearing and Appeals and

Administrative Law Judges, as well as Secretarial Opinions)

2. Department of Justice (including opinions from the Office of Legal

Counsel)

3. Equal Employment Opportunity Commission

4. Federal Labor Relations Authority

5. General Accountability Office (including Comptroller General decisions)

6. Internal Revenue Service

7. Merit Systems Protection Board

8. National Labor Relations Board

9. Office of Personnel Management

e. Board of Contract Appeals decisions from both civilian and military federal agencies.

f. Legislative materials. HUD requires the fullest and most extensive scope of

Legislative materials available to commercial customers because some authorizing statues, such as the National Housing Act of 1934, have very old legislative materials that HUD requires to access. These legislative materials include but are not limited to the current and historical versions of:

1. Federal and state full text bills

2. Legislative history materials

3. Congressional Record

4. Committee Reports

5. Floor Debates

6. Bill Tracking

g. State statutory and regulatory materials from the 50 states, the District of

Columbia, Puerto Rico and the U.S. Virgin Islands, including statutory codes, uniform laws, administrative codes and regulations.

h. Federal Rules of Civil Procedure, Criminal Procedure, Bankruptcy Procedure, Appellate Procedure and Evidence, federal local court rules and rules of the

Judicial Panel on Multi-District Litigation.

i. Appellate briefs filed with U.S. Supreme Court and the U.S. Courts of Appeals

j. Restatement of Law

k. Legal treatises in all major subject areas of the law, including but not limited to:

1. Administrative Law

2. Bankruptcy

3. Real Estate/Real Property (State & Federal)

4. Federal Indian Law

5. Native American/Tribal Law

6. Insurance

7. Condominiums and Cooperatives

8. Contracts

9. Government Contracts

10. Constitutional Law

11. Disability Law

12. Federal Evidence

13. Municipal Corporations

14. Nonprofit and Tax Exempt Orgs

15. Trusts

16. Statutory Interpretation

17. Fair Housing Law

18. Civil Rights Law

19. Real Estate Financing

20. Commercial Lending/UCC

21. Corporate Law

22. Employment Discrimination Law

23. Administrative Proceedings

24. Federal Court Litigation

25. False Claims Act

26. Federal Civil Procedure

27. Secured Transactions

l. Legal Encyclopedias, including but not limited to, Corpus Juris Secundum, American Jurisprudence, and American Law Reports.

m. State legal encyclopedias and treatises

n. A minimum of one legal dictionary

o. Law Reviews and Journals, including full text articles to all major publications.

Performance Standards

5.1.2.2 The Contractor shall provide access to news, business and journal databases.

The Contractor shall provide access to full text news, business and journal databases including:

a. News and Newspapers covering major metropolitan areas in the U.S.

b. Journals, newsletters, and directories covering major trades, professions, business and corporate sectors, including, but not limited to housing and finance.

c. Legal news, newsletters and magazines related to the legal profession.

5.1.2.3 The Contractor shall provide access to public record databases.

The Contractor shall provide access to online databases of current public records, as well as people and business locators, with nationwide coverage, including, but not limited to, the following:

a. Professional licenses

b. Civil and Criminal files in state and federal courts

c. Bankruptcy filings

d. People and business locators and directories, including phone directories, reverse telephone directories

e. Business registrations and records, including fictitious business name records

f. Civil and UCC liens, judgments, and filings

g. Motor vehicle and driver’s license records

h. Real and personal property records, including tax records and asset locator

Performance Standards

5.1.2.4 The Contractor may provide additional databases.

The Contractor may propose databases in addition to those described above. These may include, but are not limited to:

a. Additional federal agency decisions and opinions

b. State agency decisions and opinions

c. Comprehensive databases covering all major practice areas, including but not limited to: government contract law, employment law, fiscal/appropriations law, tax law, securities law, bankruptcy law, intellectual property law, housing law, civil rights law, statutory construction and interpretation

d. State administrative registers publishing state information similar to that in the

Federal Register

e. Tribal Court materials

f. Forms databases

g. Foreign and international materials

h. Congressional news and directories

i. Additional treatises

j. Additional news, business and journal databases, especially those related to real estate finance, commercial lending, and UCC secured transactions

k. Additional people and public record databases

l. Regulatory and topical hornbooks

Scope Area 2:

5.2 The Contractor shall provide Investigative Record Search Services for investigative users.

The Contractor shall provide an efficient, up-to-date, advanced record search service for investigative uses. HUD anticipates approximately 96 users for the Investigative Record Search

Services. The service accessed must be able to sort and analyze data and group search results together as they apply to a particular person or business searched. HUD, specifically, requires:

a. Business information, including Secretary of State records, corporate filings partnerships and assumed name filings, business licenses and professional licenses

b. Official watch lists for sex offenders and felons

c. U.S. and international newspapers, magazines and newswires

d. Utilities data

e. Asset databases, preferably including autos, boats, planes, deed and mortgage registrations, as well as tax assessor filings

f. Employment data and associations

g. Identity verifications including address and phone number confirmations, business associations, and associations with others based on links such as common address, social security number, etc.

h. Phone data including comprehensive cellular phone, Voice over Internet protocol, landline and pager coverage for all 50 states, Puerto Rico, U.S. territories and

Canada, with the ability to perform reverse searches, search caller ID names, carrier contact information and ported cellular phone information.

i. Professional license data

j. UCC and lien data and judgments

k. State civil and criminal court record data

l. Bankruptcy data

m. Death data

Performance Standards

a) STD: Service available 100%

AQL: Service available 99%

Scope Area 3:

5.3 The Contractor shall provide Online Court Docket Services.

The Contractor shall provide a real-time online court docket service that allows attorneys to instantly access and search federal and state court dockets. The service shall allow users to set searches and receive email notifications when a new document is filed, as well as monitor cases for any activity. Documents shall be available for download. HUD anticipates approximately

1050 users for the Online Court Docket Services.

a) STD: Service available 100%

Scope Area 4:

5.4 The Contractor shall provide support for OLR Services, Investigative Record Search

Services, and Online Court Docket Services.

The Contractor shall provide technical end-user support as described in Sections 5.4.1, 5.4.2, and

5.4.3.

a) STD: Ensure users are able to efficiently use the service

AQL: Ensure users are able to efficiently use the service

5.4.1 The Contractor shall provide training for OLR Services, Investigative Record Search

Services, and Online Court Docket Services.

The Contractor shall provide an unlimited training program, at no additional cost, that is equivalent to that which is provided to its commercial users to instruct users on all services provided under this contract. Topics shall include new user orientations, effective research strategies, and content of databases. When training is provided at HUD facilities, HUD will provide the facilities and necessary equipment. Trainings shall be available in-person and via webinar training. In-person training shall be provided by the Contractor’s local representatives. The Contractor shall provide training attendees with all necessary course materials including any outlines, reference guides, manuals and texts that are available. The

Contractor shall provide training for disabled users and provide reasonable assistance in the customization of assistive software technology for use with the Contractor’s system. The

Contractor shall submit a Training Plan within 30 calendar days after Task Order award and subsequent Exercise of Option Periods detailing proposed training. Additional training may be added to the Training Plan based on user needs. The Contractor shall maintain a schedule of available group training and provide the schedule upon request by the GTR. The Contractor shall provide a combination of web-based and in-person training for individuals in Headquarters, Regional, and Field offices.

a) STD: Available training is complete and meets HUD's needs.

AQL: Available training is complete and meets HUD's needs.

Deliverables

A1 Annual Training Plan, Training Schedule, and Training Material

5.4.2 The Contractor shall provide telephone support/user assistance.

The Contractor shall provide telephone support with knowledgeable personnel that can provide

(1) technical support and (2) legal research assistance to promptly answer questions involving research strategies (including how to locate specific legal resources), database structures, software usage, how to access information quickly, short cuts and other questions related to accessing and retrieving information. The telephone support shall be available at a minimum from 7:00 a.m. to 11:00 p.m. Eastern Standard Time. The Contractor shall provide telephone support/user assistance which is equivalent to that which is provided to its commercial customers.

a) STD: Telephone support/user assistance is responsive to HUD employee inquiries.

AQL: Telephone support/user assistance is responsive to HUD employee inquiries.

5.4.3 The Contractor shall make the OLR Service, Investigative Records Research Service, and Online Court Docket Service available for use.

The Contractor’s OLR Services, Investigative Records Research Services and Online Court

Docket Services shall be available 24 hours a day, 7 days a week, 365 days a year. These services shall be made available to all users of the Online Legal Research Services. The services shall be considered available when it allows any user to log into the service, search any database and retrieve and download the requested information. The services shall be accessed via a username and password. Upon individual Task Order award, the Contractor will be provided with a list of names. In turn, the Contractor shall provide the GTR with usernames and passwords for all users within 5 business days of Task Order award. The Contractor shall provide the GTR and designated HUD officials with administrative rights, including the ability to add/delete users, create/reset passwords, and obtain a detailed report of user activity. In the event that the GTR needs the Contractor to add an additional user, the GTR will provide the

Contractor with the name of the user. In turn, the Contractor shall provide the user ID and password to the GTR within 2 business days of the request.

Service downtime, which is a period where the service is not fully available to users because of a malfunction or limitation in the Contractor’s equipment, software or telecommunications connections, shall be no greater than seven (7) hours per month. Service downtime will be measured monthly and included in the Contactor’s monthly reports. HUD requires notification

48 hours advance in the event of downtime, if required, for upgrades, system cleaning or enhancements. Downtime, if required, should be done on the weekend only, however, if it is necessary between the hours of 11:00 pm and 6:00 am Eastern Standard Time on weekdays.

a) STD: System available 100%

AQL: System available 99%

6.0 DELIVERABLES AND MILESTONES

The Contractor shall complete all work, deliver all deliverables and adhere to all milestones as specified herein. Any papers, recommendations, etc. that the Contractor submits are drafts, not final copies. The Government reserves the right to make changes to delivery dates.

Number Name Frequency Quantity

A1 Annual Training Plan, Training Schedule, and Training Material yearly 1

Due within 30 calendar days after Task

Order award and Exercise of Option

A2 Monthly Report monthly 12

Due with the monthly invoice submission.

Submit electronically and paper copy to GTR

6.1 The Contractor shall provide monthly reports.

The Contractor shall submit reports to the GTR on a monthly basis. Reports must summarize transactional usage. Reports shall itemize usage of databases, services, and dates and types of usage accrued by each user. Reports must state the dates and time of any service downtime.

a) STD: Reports are accurate

AQL: Reports are accurate

Deliverables

A2 Monthly Report

6.2 Acceptance Criteria

The Contractor shall submit all deliverables in a draft format agreed upon by the Contractor and the Government. Upon review and acceptance by the Government via the GTR, the Contractor shall address all Government comments and submit a final draft within five (5) business days of

Government notification.

7.0 PERFORMANCE REQUIREMENTS SUMMARY

The summary chart below lists the contract's primary requirements, the associated performance standards, the expected target performance and the methods of surveillance. While several contract requirements are not listed in the chart below, requirements not appearing on the PRS chart do not negate the Contractor's obligation to perform all requirements as specified in the contract. Additionally, HUD reserves all rights and remedies under the provisions and clauses of the contract when performance of any contract requirement, whether or not listed below, is unacceptable. HUD will develop a Quality Assurance Surveillance Plan to be used to provide contract oversight. In conjunction with the Contractor's Quality Control Plan and various other methods of assessing performance, the GTR will perform on-site reviews and/or other types of verification to determine that the specified target performance requirements have been met.

Regular review of Contractor performance is critical to the overall success of the contract. On a monthly basis, the GTR will evaluate the quality of the product or services. These performance standards will be fully enforceable starting forty-five (45) days from date of individual Task

Order award.

Online Legal Research Database Services

Statements Standards/AQLs Incentive/Remedy

5.1 The Contractor shall

provide an Online

Legal Research

Service that will allow HUD employees, including attorneys and program staff, to efficiently conduct legal research.

a) System available not less than

100%

AQL: System available not less than 99%

Very Good in a minimum of one of the Performance element ratings in CPARS for 100% compliant

Marginal in a minimum element ratings in CPARS if not 99% compliant

5.1.1 The Contractor shall

provide functions within the OLR

Service.

a) Functions available 100% element ratings in CPARS if not 99% compliant

5.1.1.1 The Contractor shall

provide searching functions.

if not 99% compliant

5.1.1.2 The Contractor shall

provide a citator feature.

5.1.1.3 The Contractor shall

provide printing and downloading functions.

element ratings in CPARS if not 99% compliant

5.1.2 The Contractor shall

provide access to legal databases.

a) access to databases 100% element ratings in CPARS if not 99% compliant

5.1.2.1 The Contractor shall

provide access to legal…