Past Peformance Questionnaire Rev 1.docx

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Attached to
Helicopter Pilot Training Federal contract opportunity
Solicitation number
DTFAAC-17-R-00053
Issued by
Department of Transportation Federal Aviation Administration Aeronautical Center

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Past Peformance Questionnaire Rev 1 (docx)

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SIR DTFAAC-17-R-00053.rtf RTF text file
Appendix A.pdf PDF
GA Heli PWS 2016.pdf PDF
GA Heli PWS 2016.pdf PDF
Past Peformance Questionnaire.docx DOCX document
SIR DTFAAC-17-R-00053.rtf RTF text file
Appendix A.pdf PDF
Appendix A.pdf PDF
Past Peformance Questionnaire.docx DOCX document
GA Heli PWS 2016.pdf PDF
SIR DTFAAC-17-R-00053.rtf RTF text file
GA Heli PWS 2016.pdf PDF
Appendix A.pdf PDF
Past Peformance Questionnaire.docx DOCX document
SIR DTFAAC-17-R-00053.rtf RTF text file
Appendix A.pdf PDF
Past Peformance Questionnaire.docx DOCX document
SIR DTFAAC-17-R-00053.rtf RTF text file
GA Heli PWS 2016.pdf PDF
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ATTACHMENT 1

PAST PERFORMANCE QUESTIONNAIRE

SIR/RFO No. DTFAAC-17-R-00053, Rev 1

1. Please complete this questionnaire based on the following guidelines:

0. Handwritten responses are acceptable.

0. Indicate, based on the ratings below, the contractor’s performance on the identified program. Assessments should reflect only performance for which contractor is/was responsible. The following is a definition of the rating levels;

Rating Performance Level

5
EXCELLENT: Performance meets contractual requirements and exceeds many requirements to the benefit of the Government/Customer. The contractual performance of the factors being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.
4
GOOD: Performance meets contractual requirements and exceeds some requirements to the benefit of the Government/Customer. The contractual performance of the factors being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.
3
SATISFACTORY: Performance meets contractual requirements. The contractual performance of the factors being assessed contains some minor problems for which corrective actions taken by the contractor appeared or were satisfactory.
2
MARGINAL: Performance does not meet some contractual requirements. The contractual performance of the factors being assessed reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s corrective actions appear only marginally effective or were not fully implemented.
1
UNSATISFACTORY: Performance does not meet most contractual requirements and corrections are not likely in a timely manner. The contractual performance of the element or sub-element contains serious problems(s) for which the contractor’s corrective actions appear or were ineffective.

0. Please circle (or underline for e-mailed responses) a “Number” or “Yes” / “No” corresponding to your rating or “N/A” if you are unable to provide a rating for an area.

0. PLEASE PROVIDE NARRATIVE EXPLANATIONS FOR ANY MARGINAL, UNSATISFACTORY OR “YES” RATINGS. SPACE FOR YOUR NARRATIVE REMARKS IS PROVIDED ON THE LAST PAGE OF THE QUESTIONNAIRE. IF MORE SPACE IS NEEDED, USE THE BACK OF THE QUESTIONNAIRE.

0. You are urged to supplement your own knowledge of the contractor’s performance with judgment of others in your organization. In addition to completing the attached questionnaire for the identified program, we solicit your comments on other similar programs for which your activity has contacts with this offeror.

2. Please return completed questionnaire by, e-mail or mail to: FAA, Attn: Sherrie Files (AAQ-812), 6500 S. MacArthur Blvd., P.O. Box 25082, Oklahoma City, OK 73125. If mailing by overnight means, the address should also cite: Multi-Purpose Building, Room 313 and ZIP Code 73169. Phone: (405) 954-7882; e-mail: sherrie.files@faa.gov.

Remainder of page is blank

PROCUREMENT SENSITIVE WHEN COMPLETED

FOR OFFICAL USE ONLY

PART ONE: INSTRUCTIONS

The company who provided this questionnaire is proposing on a Federal Aviation Administration (FAA) acquisition for Helicopter Pilot Training. Past performance is of considerable importance to this acquisition. Therefore, input from current or previous customers of the offeror is very important.

We would greatly appreciate you taking the time to complete this form. Please return completed questionnaire by e-mail or mail to: FAA, Attn: Sherrie Files (AAQ-812), 6500 S. MacArthur Blvd., P.O. Box 25082, Oklahoma City, OK 73125. If mailing by overnight means, the address should also cite: Multi-Purpose Building, Room 313 and ZIP Code 73169.

Phone: (405) 954-7882; e-mail: sherrie.files@faa.gov.

PART TWO: GENERAL INFORMATION

1. CONTRACTOR:

POINT OF CONTACT:

TITLE:

TELEPHONE NO.:

1. CONTRACT NUMBER:

CONTRACT TYPE:

PERIOD OF PERFORMANCE:

APPROXIMATE DOLLAR VALUE:

CONTRACT DESCRIPTION:

PART THREE: QUESTIONS

The numbers 0 to 5 correspond with the following descriptive values provided on the questionnaire cover page:

1
2
3
4
5
Unsatisfactoryry
Marginal
Satisfactory
Good
Excellent

MANAGEMENT

1.
How successful was the contractor in providing fully trained and skilled personnel in a timely manner?
1 2 3 4 5 N/A
2.
How effective was the contractor in managing all phases of multi-tasks or projects?
1 2 3 4 5 N/A
3.
How well did the contractor demonstrate initiative and ability to quickly identify technical, management or schedule problems and provide venues to resolve them?
1 2 3 4 5 N/A
4.
How timely was the contractor in satisfying the contact requirements?
1 2 3 4 5 N/A
5.
How competent were key personnel?
1 2 3 4 5 N/A
6.
How well did key personnel communicate with Government/company personnel?
1 2 3 4 5 N/A
7.
How cooperative were key personnel with Government/company personnel?
1 2 3 4 5 N/A
8.
How would you rate the contractor’s overall management of this contract?
1 2 3 4 5 N/A
9.
How would you rate the contractor overall responsiveness in resolving disputes or problems that arose during the contract period?
1 2 3 4 5 N/A
10.
How would you rate the contractor’s overall ability to meet technical requirements of the contract?
1 2 3 4 5 N/A
11.
How would you rate the contractors ability to quickly respond to frequently changing requirements?
1 2 3 4 5 N/A

QUALITY/TIMELINESS OF SERVICE

1.
How would you rate the contractor's general overall compliance with contract requirements?
1 2 3 4 5 N/A
2.
How would you rate the timeliness of the Contractor's service and adhering to the required schedule?
1 2 3 4 5 N/A
3.
Did the contractor commit adequate resources in a timely fashion to solve problems?
1 2 3 4 5 N/A
4.
How would you rate the contractor on the timeliness of its responses to inquiries or other administrative matters?
1 2 3 4 5 N/A
5.
How would you rate the contractor’s overall performance and technical expertise?
1 2 3 4 5 N/A

SUBCONTRACTING AND/OR TEAMING ARRANGEMENT(S) SUPPORT CAPABILITY

1.
Overall how would you rate subcontractor/teaming support?
1 2 3 4 5 N/A

Would you recommend award of a similar contract to this contractor? Yes or No

Please include any comments or remarks: ________________________________________________________________

PART FOUR: RESPONDENT INFORMATION

The following information will assist in the analysis of the data provided. Information will be kept CONFIDENTIAL.

NAME OF RESPONDENT:

POSITION/TITLE:

ORGANIZATION:

TELEPHONE NO.:

LENGTH OF INVOLVEMENT IN PROGRAM/CONTRACT:

DATE QUESTIONNAIRE COMPLETED:

THANK YOU!

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