DSCU Custodial Services Re-Compete - PWS.docx

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PERFORMANCE WORK STATEMENT (PWS)

FOR CUSTODIAL SERVICES AT:

DEFENSE SECURITY COOPERATION AGENCY (DSCA)

DEFENSE SECURITY COOPERATION UNIVERSITY (DSCU) AND CASE WRITING DIVISION (CWD), BLDG 52

WRIGHT-PATTERSON AFB, OHIO

1/15/2021

1. DESCRIPTION OF SERVICES:

GENERAL: The Defense Security Cooperation Agency (DSCA) is responsible for coordination and oversight the Department of Defense (DoD) Security Cooperation (SC) program. The DoD utilizes the SC program to create trust and influence, while promoting access and interoperability vital to US national security.

This is a non-personal services contract to provide custodial services to the Defense Security Cooperation Agency (DSCA) / Defense Security Cooperation University (DSCU) and Case Writing Division (CWD). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, shall be responsible to the Government.

DSCA integrates security cooperation activities in support of a whole-of-government approach; provides execution guidance to DoD entities that implement security cooperation programs; exercises financial and program management for the Foreign Military Sales system and many other security cooperation programs; and educates and provides for the long-term development of the security cooperation workforce.

1.1 Introduction: This is a non-personal services contract to provide:

1.1.1 Description of Services

The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, material, supervision, and other items and non-personal services necessary to perform the services outline in this performance work statement. The contractor shall perform to the standards in this contract.

1.1.2 In consultation with the designated program offices, the Contractor shall assist in meeting all performance objectives.

1.2 Objectives:

Objective 1: DSCU/CWD requires the services of a contractor to perform custodial services to present a clean, neat and professional appearance in accordance with commercial standards to include all local, state and federal laws and the requirements of this Performance Work Statement (PWS). Contractor shall establish internal quality control procedures for ensuring contract service requirements are met and contract deficiencies are corrected in a timely manner.

Objective 2: The Contractor shall provide all management, tools, equipment, and labor necessary to ensure that custodial services are performed at DSCU/CWD, Building 52, Wright-Patterson AFB, OH in a manner that will maintain a satisfactory facility condition and present a clean, neat and professional appearance. The contractor shall accomplish all restroom cleaning tasks and DSCU/CWD will provide all soap and paper products in order to meet the requirements of this PWS and the Service Summary (SS). Cleaning frequencies are established in Service Standards. All work performed by the contractor shall be performed in accordance with all standards, instructions, and commercial practices.

1.3 Scope:

Please see “Specific Tasks” below at Part 5.

1.4 Operational Information

1.4.1 Period of Performance (PoP): The PoP shall be for one (1) Base Period of 12 months and four (4) 12-month Option Periods. The PoP reads as follows:

1.5.2 Place of Performance: The Contractor shall perform tasks Building 52, DSCU/CWD, Wright-Patterson AFB, OH 45433.

1.5.2.1 Other off-site Performance: N/A

1.5.3 Hours of Operation at the Government Facility: The Contractor shall conduct business Monday through Friday, except Federal Holidays or when the Government facility is closed due to local or national emergencies, administrative closures, or similar Government directed facility closing. On-Site Contractor duty hours shall be 0700 – 1900. For other than firm fixed price contracts, the Contractor will not be reimbursed when the Government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this SOW when the Government facility is not closed for the above reasons.

The Project Manager shall submit a proposed staffing plan as required by the COR. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

Contractor personnel shall not perform any end of day security checks. If Government personnel are not available in the building/location of work to oversee Contractor activities, Contractor personnel shall leave the premises. Alternate work locations must be coordinated with and approved by the COR prior to the Contractor performing work or costs incurred will not be reimbursed. The Contractor and COR shall ensure the KO is notified of COR approved alternate work locations/telework.

1.6 General Information

1.6.1 Quality Control: The Contractor shall develop and maintain an effective quality control program (QCP) to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s QCP is the means by which he assures himself that his work complies with the requirement of the contract. The QCP is to be delivered to the contracting officer within 30 days after contract award. The QCP shall be submitted to the contracting officer within five working days when changes are made thereafter. After acceptance of the QCP the Contractor shall receive the contracting officer’s acceptance in writing of any proposed changes to its program. After acceptance of the quality control plan the Contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.2 Quality Assurance: The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays: Government facilities will be closed on the days listed below. As such, the Contractor is not required to perform services on the following days:

1.6.3.1When a holiday falls on a Saturday, the preceding Friday shall be considered a holiday. When a holiday falls on a Sunday, the following Monday shall be observed. If a periodic task, as scheduled by the contractor, falls on one of the above listed holidays, the contractor shall perform said task on the next workday following the holiday.

1.6.3.2 Base Closures. Work scheduled but not accomplished because of base closure due to weather, exercises, or actual alert, will be accomplished as soon as possible after reopening the base.

1.6.3.3 In the event the base commander determines it necessary to close the base due to adverse weather, a base or local disaster, security problems or other event, the following radio and television stations will be notified:

WBNS 10

1.6.3.4 Additionally, base status information can be obtained by calling (937) 656-7669 (i.e., 656-SNOW) or by going to the public, off-base website at http://www.wpafb.af.mil/.

1.6.3.5 The contractor shall not receive any other form of notification of a base closure from the government. The contractor is responsible for the notification of his/her employees.

1.6.3.6 Continuation of Contractor Services during Base Exercises, Local Emergencies or Contingencies, and Implementation of Local Contingency Plans. It has been determined that none of the services specified in this PWS are required to be performed in support of base exercises, local emergencies or contingencies or implementation of local contingency plans.

1.6.3.7 Contractor/Employee Base Pass and Identification, Special Clearances and Vehicle Passes.

1.6.3.7.1 The contractor shall comply with all requirements and procedures IAW AFFAR 5352.242-9000, Contractor Access to Air Force Installations. All documentation shall be submitted at the pre-performance conference.

1.6.3.7.2 The contractor is responsible for ensuring employees comply with all security requirements imposed by the Base Commander at all times while its employees are on the installation. The contractor shall also follow the instructions of each organizational commander pertaining to security.

1.6.3.7.3 The contractor shall not be granted access to classified information, but shall be required to perform duties in controlled access area(s) where classified information is processed and stored. If the contractor inadvertently gains access to classified information, the contractor shall notify 88 SFS/SFAI at (937) 255-4443 within 30 minutes of the incident.

1.6.4 Contractor Identification: Each Contractor employee shall, while on duty, wear in plain view on the upper portion of his outer garment a metal or plastic identification badge to be furnished by the Contractor, containing the company name, employee name, and the section where the employee works. Contractor employees shall clearly identify themselves as "Contractors" at all times, in all communications and representations, including in the workplace, at meetings, in conversations, telecommunications, mail, electronic mail (e-mail), and faxes, whether with Government personnel, other Contractor personnel, or with the public. The Contractor shall notify the Government if the "CTR" designation is not included in the global address.

The contractor shall be responsible for ensuring employees comply with all security requirements imposed by the Base Commander at all times while his/her employees are on the installation. The contractor shall also follow the instructions of the local organizational commander pertaining to security.

Contract personnel shall present a neat appearance and be easily recognized as contractor employees by wearing a Security Identification Badge at all times while on Government premises. When contract personnel attend meetings, answer phones, and work in other situations where their status is not obvious to third parties, they must identify themselves as such to avoid creating the impression they are government employees.

1.6.5 Type of Contract: The Government will award a Firm Fixed Price (FFP) contract.

1.6.6 Security Requirements: Contractor personnel shall present a neat appearance and be easily recognized as contractor employees by wearing a Security Identification Badge at all times while on Government premises. When contractor personnel attend meetings, answer phones, and work in other situations where their status is not obvious to third parties, they must identify themselves as such to avoid creating the impression they are government employees. Contractor personnel performing work under this contract must have a SECRET clearance at time of the proposal submission, and must maintain the level of security required for the life of the contract. The security requirements are in accordance with the attached DD254.

The overall classification of work associated with this PWS is at the SECRET level. The Contractor shall have a current facility clearance of SECRET at the time of proposal to work this effort. All personnel assigned to this contract must be U.S. citizens.

Contractor personnel working in support of this contract shall have at least a favorably completed Access National Agency Check and Inquiries (ANACI) or National Agency Check with Local Agency and Credit Check (NACLC), resulting in a final SECRET eligibility adjudicated by the DOD Consolidated Adjudication Facility (DOD CAF) or another recognized adjudication facility in the Joint Personnel Adjudication System (JPAS).

The Contractor Facility Security Officer (FSO) is required to submit a signed Visitor Authorization Request (VAR) to the DSCA Security Office, dsca.ncr.odam.mbx.security-ops-admin@mail.mil, verifying the Contractor(s) personnel security credentials prior to the beginning of each contracting/task order period of performance and as new Contractor employees are assigned to the contract. INTERIM SECRET eligibility may be accepted by DSCA provided it has been awarded by the DOD CAF, and JPAS reflects the information for the contract awarded company.

The Contractor may use their format as long as all of the following information is provided on company letterhead:

1. Company Name, address, telephone number, assigned Commercial and Government Entity code, facility security clearance

2. Contract/Task Order Number

3. Name, Rank, Title or Position, Social Security Number, Date of Birth, Place of Birth, Nationality, Citizenship

4. Clearance and Date

5. Purpose of visit

6. Date/Duration of visit

7. Name of COR/Alternate COR

DSCA Security personnel can be contacted for Industrial or Personnel Security related issues at dsca.ncr.odam.mbx.security-ops-admin@mail.mil.

All Contractor employees with an incident report in JPAS who have had their access to classified suspended will not be permitted access on a DSCA facility or project. The FSO is required to report any derogatory information on all individuals associated with this contract.

Contractor employees will be required to comply with all Government security regulations and requirements. Contractor employees will not transmit or receive any government documents to any personally owned devices. Initial and periodic security training and briefings will be provided by Government security personnel.

Failure to comply with Government security regulations and requirements shall require the company to provide the Government with a written remediation/corrective action plan; furthermore, failure to comply with such requirements can be cause for removal, and the Contractor will not be able to provide service on this contract/order.

The Contractor shall comply with DOD 5400.7-R, Chapter 4, DOD Freedom of Information Act (FOIA) Program, requirements. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material.

Contractor personnel shall report to an appropriate authority any information or circumstances of which they are aware may pose a threat to the security of DOD personnel, Contractor personnel, resources, and classified or unclassified defense information. This also includes loss of any DOD identification cards.

1.6.6.1 PHYSICAL Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use.

1.6.6.2 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.6.2.1 In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.6.2.2 The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.6.2.3 Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.7 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the contracting officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.8. Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.9 Key Personnel: The personnel supporting the key labor categories listed below are considered essential to the work being performed under this contract. Key personnel contractors are those the Government deems to issue a Government CAC.

The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 8:00 to 4:30p.m., Monday thru Friday except Federal holidays or when the Government facility is closed for administrative reasons.

Key personnel shall serves as the interface with the Government personnel to include the Government Program Management Office (PMO) and CORs. Any key personnel resumes submitted in response to this request must be currently employed by the Contractor or Subcontractor/Team Member and not subject to contingent employment offers. The Contractor shall make every reasonable effort to retain key personnel in order to ensure continuity of service within key personnel positions. Prior to substituting, removing, replacing or diverting any of the specified individuals, the Contractor shall notify the Contracting Officer five (5) business days in advance and shall submit a written request and justification (including proposed substitutions) in sufficient detail to permit evaluation of the impact on this Contract. This written notification shall include the date and time the position will be absent, anticipated replacement date, and what management corrective action will be taken to ensure mission completion. The Contract shall ensure that replacements/substitutions meet the minimum qualifications as proposed for the affected position. Position vacancies shall not exceed 21 calendar days unless approved in writing or otherwise directed in advance by the KO.

1.6.9.1 All key personnel must:

· Complete all instructions provided by the COR to access the Government network.

· Complete Security Cooperation (SC) 101 Introduction to Security Cooperation and SC 111 Introduction to Technology Security and Foreign Disclosure within 45 days after issuance of a Government CAC card.

1.6.9.2 Identification of Key Personnel:

· Project Manager

1.6.10 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.11 Contractor Travel: N/A.

1.6.12 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.13 Organizational Conflict of Interest: Contractor and sub-Contractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.14 PHASE IN /PHASE OUT PERIOD: (If applicable) To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the thirty (30) days phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

1.7 Special Qualifications

1.7.1 Personnel Management: The Contractor is responsible for providing technically qualified personnel to perform the work specified in this PWS. The Contractor shall maintain the personnel, organization, and administrative control necessary to ensure that the work delivered meets the contract specifications and requirements. The Contractor shall maintain minimal personnel turnover throughout the life of the contract and ensure continuity of services during personnel absences due to sickness, leave, and voluntary or involuntary termination from employment such that impact to the Government is minimal.

1.8 For Official Use Only (FOUO) and Privacy Act: The Contractor must comply with the requirements of DoD 5400.7-R, Chapter 4, DoD Freedom of Information Act (FOIA) Program, as well as The Privacy Act of 1974, as amended at 5 U.S.C. 552. These regulations set policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO and Privacy Act information/material. The Defense Privacy, Civil Liberties, and Transparency division maintains a library of all applicable regulations.

The Contractor must not divulge any information, classified or unclassified, about DOD files, data processing activities or functions, user identifications, passwords, or any other knowledge that may be gained, to anyone who is not authorized to have access to such information. The Contractor shall observe and comply with the security provisions in effect at the DOD facility. Identification shall be worn and displayed as required.

Contractor personnel will generate or handle documents that contain For Official Use Only information at the Contractor and Government facility. Contractor shall have access to generate and handle classified material only at the facilities identified in section six (6), seven (7), or eight (8) of the DD Form 254. All Contractor deliverables shall be marked in accordance with DoDM 5200.1, Vol. 3, Vol. 4, Information Security, DoD 5400.7-R, Freedom of Information Act Program, unless otherwise directed by the Government. The Contractor shall comply with the provisions of the DoD Industrial Security Manual for handling classified material and producing deliverables.

Upon completion of this contract (i.e. - terminated for cause, retirement, etc.), the Contractor personnel shall surrender all Government supplies, materials and equipment to the COR or designated Government representative. Upon the completion of the contract, all Contractor personnel officially in-processed through the DSCA Security Officer, must officially out-process with the DSCA Security Officer for a de- briefing and return all access badges to the DSCA Security Officer.

1.9 Special Instructions

1.9.1 Constructive Changes: All official documents and deliverables described in this PWS, and any subsequent amendments or modifications, will be submitted in writing, on the prime Contractor's letterhead.

1.9.2 Invoicing Instructions: Requests for payments must be submitted electronically via the Internet through the Wide Area Workflow Receipt and Acceptance (WAWF-RA) system at https://wawf.eb.mil. The Contractor shall bill for services performed under this contract on a monthly basis within 60-30 calendar days of completion of monthly performance, by submitting a combination invoice/receiving report in WAWF in US dollars. Billings for travel shall be invoiced for the entire trip (inclusive of all costs associated with the trip) on a single invoice. Billing for a single trip shall not be broken out into various component billings spread across multiple invoices, unless otherwise approved, in writing, by the KO for extenuating circumstances.

1.9.3 Purchasing: The Contractor is not authorized to purchase any material, billable to the Government, as part of this requirement.

1.9.4 Contractor Manpower Reporting: The Contractor shall report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The Contractor is required to complete all required data fields at http://www.ecmra.mil. Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the CMRA help desk.

1.9.5 Contract Health Report: The Contractor shall submit an annual contract health report that summarizes the major achievements and obstacles encountered during the year. The report must also include a list of all required training completed by each employee performing under this contract.

1.9.6 Contractor Personal Conduct: Contract personnel’s conduct shall not reflect discredit upon the government. The contractor shall ensure that personnel present a professional appearance. The contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The contractor is responsible for ensuring that any contractor employees providing services under this contract conduct themselves and perform services in a professional, safe, and responsible manner. The contractor shall remove from the job site any employee for reasons of misconduct or security violations in accordance with DOD Directive 5500.7-R, “Joint Ethics Regulation”. Contract employees must avoid improperly influenced in the execution of their duties under the contract. Particular attention must be applied to acceptance of gifts/ gratuities, and on non-disclosure of sensitive or classified information. The contractor shall ensure employee conduct complies with 41 U.S. C 423 relative to release of acquisition related information or actions or discussions which may prejudice future competitions. The contractor shall ensure no contractor employees conduct political related activities or events on Wright-Patterson Air Force Base Facilities.

1.10 Key Labor Categories and Standards: N/A

1.11 Special Instruction

1.11.1 General: All official documents and deliverables described in this PWS, and any subsequent amendments or modifications, will be submitted in writing and electronically, on the prime contractor’s letterhead.

1.11.2 Kick-off Meeting Minutes: The contractor shall conduct a kickoff meeting within ten days of award to introduce key personnel, review project objectives, establish project logistics and gather key information for project startup. The contractor shall prepare meeting minutes from the kickoff meeting.

1.11.3 Project Plan: The contractor shall develop a project plan. The project plan will demonstrate the approach, major milestones, and activities, accompanied) IAW the deliverables and objectives of this contract. It will be used as a baseline against which to monitor project progress.

1.11.4 Staffing Plan: The Project Manager shall submit a proposed staffing plan as required by the COR. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. Contractor personnel shall not perform any end of day security checks. If Government personnel are not available in the building/location of work to oversee Contractor activities, Contractor personnel shall leave the premises. Alternate work locations must be coordinated with and approved by the COR prior to the Contractor performing work or costs incurred will not be reimbursed. The Contractor and COR shall ensure the KO is notified of COR approved alternate work locations/telework.

1.11.5 Status Reporting: Monthly Status Reports (MSRs) are to be submitted to the DSCA COR no later than the 10th workday of every month. Progress reports must be submitted on the prime contractor’s letterhead. Failure to provide reports correctly will necessitate a resubmission by the contractor. The MSR will include, but is not limited to: Contract number; brief task description; a narrative review of the work accomplished during the reporting period and/or significant events; deliverable process; problem areas; anticipated activity for the next reporting period; description of any travel or unique services provided.

1.11.6 Trip Reports: For all long distance travel, the contractor shall submit Trip Reports five working days after completion of a trip for all long distance travel. The Trip Report will include the following information:

1.11.6.1 Personnel traveled

1.11.6.2 Dates of travel

1.11.6.3 Destination(s)

1.11.6.4 Purpose of Trip; contract effort supported and Task number; MAJCOM supported (if applicable); training (be specific)

1.11.6.5 Actual Trip Costs

1.11.6.6 Approval Authority (Copy of the e-mail authorizing travel by Government official)

1.11.6.7 Summary of events

1.11.6.8 The contractor shall reconcile the Trip Reports with each invoice, such that they can be matched month by month.

1.11.7 Delivery Instructions: All contract level deliverables will be delivered to the DSCA COR no later than the date specified in this PWS. Deliverables are to be transmitted with a cover letter, on the prime contractor’s letterhead, describing the contents.

1.11.8 Inspection and Acceptance: In the absence of other agreements negotiated with respect to time provided for government review, deliverables will be inspected and the contractor notified of the DSCA COR’s findings within 15 workdays of normally scheduled review. The DSCA COR will have the right to reject or require correction to any deliverables that do not meet the requirements of the PWS or are found to be contrary to the information contained in the contractor’s accepted proposal. In the event of a rejected deliverable, the DSCA COR will notify the contractor in writing as for the specific reasons why the deliverable was rejected. The contractor will have 10 business days to correct the rejected deliverable and return it to the DSCA COR. Representatives of the government and the contractor will meet telephonically at a time designated by the government on at least a quarterly basis to review performance; to inspect work for compliance with the PWS, the associated contractor proposal, and to accept or reject deliverables completed since the previous review. Reviews will normally be held at the place of task performance. In the event that the contractor is excused from attending any final review, formal acceptance or rejection of deliverables will be accomplished by mail.

1.11.9 Payment Information

1.11.9.1 Invoicing Instructions: Requests for payments must be submitted electronically via the Internet through the Wide Area Workflow – Receipt and Acceptance (WAWF-RA) system at https://wawf.eb.mil. All contractors must create two documents (Invoice and Receiving Report; i.e. Combo Documents) with a single-data entry session.

1.12 Quality Control

1.12.1 The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The QCP is to be delivered within 30 days after contract award, and the written QCP shall be submitted to the KO and COR within 5 working days when changes are made thereafter. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.13 Quality Assurance

1.13.1 The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.14 Organizational Conflict of Interest

1.14.1 The contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.15 Traffic Laws: The Contractor and their employees shall comply with base traffic regulations.

1.16 Weapons, Firearms, and Ammunition: Contract employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor-owned or privately owned vehicle while on Wright-Patterson AFB.

1.17 Reporting Requirements: Contract personnel shall report to an appropriate authority any information or circumstances of which they are aware may pose a threat to the security of DOD personnel, contractor personnel, resources, and classified or unclassified defense information.

1.18 Performance Assessment:

1.18.1 Periodic Surveillances. This method requires the COR to employ a “spot check” style of evaluation based on the contractor’s incorporated Cleaning Frequency Schedule (CFS, PWS paragraph 4.19). Periodic surveillances will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends. The CFS or modified version thereof shall be used for COR scheduled inspections and results documentation.

1.18.2 Any unsatisfactory inspection (defect) result shall be recorded, and the Contractor shall re-perform the service within 2 hours after notification.

1.18.3 Exceeding the performance threshold for any of these performance objectives in any one month period shall result in a warning or letter of concern from the Contracting Officer.

1.18.4 Exceeding the performance threshold of these performance objectives, in any combination for any two, or more consecutive or non-consecutive months during a contract period shall constitute an immediate Progress Meeting. All remedies shall be in accordance with the FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance.

1.18.5 Customer Complaints. The COR will receive and investigate complaints. The COR shall be responsible for initially validating customer complaints. The Contracting Officer shall make final determination of the validity of customer complaint(s) in cases of disagreement with the COR and the Contractor. Validated customer complaints shall be re-performed within 2 hours of notification.

1.19 Contract Modifications:

1.19.1 Existing Facility Floor Plan Changes. Modifications for a price increase or decrease to the contract shall only be made when the overall identified “cleaning area” square footage, as identified in the PWS increases or decreases or a frequency of cleaning service changes.

PART 2

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non- manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions preventing loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying surveillance methodology used for surveillance of Contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. TASK MONITOR (TM). A government individual in the office directly receiving the contracted services who monitors contract deliverables and works with the COR to determine if the deliverables are technically acceptable. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.13. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.14. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

TE Technical Exhibit

PART 3

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Services: The Government will provide the personnel necessary to assist with the contractor set-up computers, network access, common access cards, access to Government systems as necessary to execute the specific task listed in Part 5, and other software and collaboration tools generally available to DSCA staff and faculty.

3.2 Facilities: The government will provide 3 storage closets within building 52 wherein the contractor may store cleaning supplies and equipment. Janitorial closets will be available for use by the contractor, without cost, for the purpose of storing materials and equipment, excluding flammable materials. The contractor will be required to maintain odorless and clean closets. Closets will be free of clutter and debris. Cleaning supplies and tools will be stored and organized in such a manner as to allow easy access and movement in closet. Closets provided for janitorial service use will be locked if locks are available. The government will not be responsible for the contractor’s stored supplies or equipment kept in the building or janitor’s closets or for the contractor’s employees’ personal belongings.

3.3 Refuse removal, Entomology Services, Police and Fire Protection: The government will provide the contractor these services as necessary in performance of the tasks outlined in this PWS.

3.4 Utilities: The Government will provide all utilities in the facility for the contractor’s use in performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.5 Equipment (If applicable): The Government will provide the contractor access to scanners, fax machines, and printers for us in performance of the tasks outlined in this PWS.

PART 4

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES

4.1 The Contractor shall furnish all cleaning supplies, equipment, facilities supervision, and services required to perform work outlined in the PWS and associated work schedules, technical exhibits and performance frequencies.

4.2 The contractor shall maintain storage spaces to the same standards as similar area as occupied by the government and use space only in connection with performance under this contract. The contractor shall not make any alterations to the space except with the prior written permission of the building manager.

4.3 The contractor shall notify the government of any circumstances of needed repair of assigned space or of any area that may affect performance of contract work, present unsafe or unhealthy condition, or cause any delays or interference of work by employees of the contractor

4.4 Contractor-Furnished Equipment/Vehicles. The contractor shall provide and maintain all equipment and vehicles necessary to perform the requirements of this contract. Contractor vehicles shall have the company name prominently displayed on both sides of the vehicle and be maintained to present a neat, professional appearance. Contractor vehicles shall be used solely for the intended purpose of performing services in this performance work statement during normal hours of operation.

4.5 All equipment used in the performance of this contract shall be in good operable condition and carry a U/L (Underwriters Laboratory) listing. The contractor shall furnish a listing of all contractor-furnished equipment utilized during the contract period to the contracting officer not later than the pre-performance conference for approval by the Contracting Officer.

4.6 Cleaning Products Approval. The Contractor shall provide a list of all cleaning products to be used Material Safety Data Sheets (MSDS). The contractor shall provide to the government 3 copies of the MSDS for all cleaning products used during the performance of this contract. The contractor shall use no cleaning product until approved by WPAFB Bioenvironmental personnel on the base facility.

PART 5

5. SPECIFIC TASKS:

5.1 Facility Cleaning Services

5.1.1 Non-Carpeted Floors (Hard Floors: Vinyl Tile, Ceramic Tile, Wood, Concrete, etc...). Hard floors shall be maintained free of grit, soil, dust, scuff and heel marks, stains, spills, debris, litter and other foreign matter by effective routine cleaning. Cleaning shall be accomplished by the most appropriate method (vacuum, sweep, dust mop, damp mop, spot clean, etc.) and with cleaning solutions if applicable, for the specific floor type. After cleaning, floor surfaces to include grout shall have a uniform, clean appearance without streaks, swirl marks, detergent residue, or any evidence of soil, stain, film, or standing water. Baseboards, corners, and wall/floor edges shall also be clean. Chairs, trash receptacles, and other easily moveable items shall be moved to maintain floors underneath these items and returned to their original and proper position after cleaning. The contractor shall not place unsanitary items such as chairs, mats/rugs, and trash receptacles on food preparation/eating surfaces.