Draft SOW.pdf

STATEMENT OF WORKS:

MICROWAVE COMMUNICATIONS PROJECT

APRIL, 2023

INL PANAMA

INDEX

1. BACKGROUND

2. OBJECTIVE

3. COMPANY PROFILE

4. SCOPE

4.1 COMMUNICATION

4.2 PRE-EVALUATION

4.3 CONSTRUCTION

4.4 PROCUREMENT

4.5 INSTALLATION

4.6 PREVENTIVE MAINTENANCE

4.7 TRAINING

4.8 CAPTURED METRICS

4.9 MINIMUM STANDARDS

4.10 CLOSE OUT

5. PROGRAM MANAGEMENT

6. PRE-DEPLOYMENT REQUIREMENTS

6.1 VISAS & VISA RENEWALS

6.2 INTERNATIONAL TRAVEL

6.3 DEPLOYMENT

6.4 LIFE AND MISSION SUPPORT (LMS)

6.5 SAFETY AND SECURITY

6.6 IN-COUNTRY TRANSPORTATION

6.7 COMMUNICATIONS

6.8 FOOD SUPPORT AND SERVICES

7 KEY PERSONNEL

8 REPORTING REQUIREMENTS

9 INVOICE SUBMISSIONS

10 PAYMENT SCHEDULE

11 PROPOSAL FORMAT

12 OTHER

12.1 DELIVERY TIME

12.2 PROPOSAL REQUIREMENTS

12.3 PERFORMANCE EVALUATION

12.4 REPORTING REQUIREMENTS

12.5 WORKPLAN AND PROJECT SCHEDULE

12.6 WEEKLY PROGRESS REPORTS

12.7 MONTHLY STATUS REPORTS

12.8 TRIP REPORTS

12.9 MEETING RECORDS

12.10 CONTRACTING OFFER REPRESENTATIVE

12.11 POINTS OF CONTACT

12.12 SITE LOCATION/DELIVERY

12.13 QUALITY CONTROL PLAN (QCP)

12.14 CONSTRUCTION STANDARDS

13 LIST OF ANNEXES

1. BACKGROUND

The U.S. Department of State is the lead institution for the conduct of American diplomacy and the Secretary of

State is the President’s principal foreign policy advisor. The Department of State’s mission is to advance U.S.

national security interests, fight terrorism, protect U.S. interests abroad, and implement foreign policy initiatives that build a freer, prosperous, and secure world.

INL keeps Americans safe at home by countering international crime, illegal drugs, and instability abroad. INL helps countries deliver justice and fairness by strengthening their police, courts, and corrections systems. These efforts reduce the amount of crime and illegal drugs reaching U.S. shores.

The Bureau of International Narcotics and Law Enforcement Affairs (INL), as a part of the Department of State

(DoS) by means of the United States Embassy in Panama, is empowered to provide technical assistance to the

Government of Panama (GoP) according to the Technical Assistance Act subscribed in 1961.

INL Panama is then duly authorized to work in collaboration with the Government of Panama to develop and implement strategies against narcotics, crime, and improve border controls. INL Panama works jointly with other agencies of the United States of America in order to cooperate and ensure that the training and tools required for the fight against drug trafficking and organized crime are provided to the appropriate GoP law enforcement authorities.

The capability for civilian law enforcement agencies to use secure, robust communications is essential if they are to effectively provide security and public safety services to the Panamanian people, particularly in the rural or disconnected remote areas outside Panama City. Communications capability will enable these agencies to identify problems, allocate available assets, and appropriately respond to and address any given situation. Being able to effectively respond to local concerns will build citizen trust in civilian law enforcement and security agencies, leading to greater stability and security. Having a functional communications network in place will also bolster the confidence of individuals in these agencies to operate in the rural or disconnected remote areas outside

Panama City because they will be remotely connected to the rest of their organization.

2. OBJECTIVE

In compliance with the strategies of the Bureau of International Narcotics and Law Enforcement Affairs (INL), with respect to training, consulting, and technical assistance to the institutions engaged with law enforcement in

Panama, INL Panama intends to implement a Microwave Communications Project through the use of microwave antennas and towers. The goal of this project is to increase the communication capabilities of the Government of

Panama by creating a network for the management and control of data and IP voice communications for the integration of public security forces and the expansion of its telecommunications systems from Panama City to the remote areas of Darien and the Comarcas.

The design of the Microwave Communications Project comprises a series of remote communication towers linked via microwave radio links providing a network backbone. This microwave network shall be capable of supporting the transmission of Data, VOIP, Images and Videos, and radio traffic. This cooperative communications network will unify the network utilized by 3 different GoP Institutions, SENAFRONT, PNP, and SENAN to help provide greater border security by aiding in the expansion of the capabilities of communications by air, land, and sea, improving signal coverage. This network is designed to begin with these 3 GOP institutions but will be available in the future to add other institutions such as the National Migration Service and National Customs Authority, among others.

The intended programmatic outcomes of this project will be an increased presence of public safety officials, an increase in the number of public safety incidents that are identified and addressed, and increased confidence by

Panamanians in the performance of their civilian law enforcement and security agencies.

3. COMPANY PROFILE

This project is considered “Turnkey”. Companies that compete for this contract must meet the following minimum requirements and make the following considerations.

• Experience in construction of telecommunications structures is required and the contracting company must have at least 3 projects of similar complexity.

• Awarded company must have experience in similar technology related projects and configurations.

• No USG equipment shall be furnished at any time. The awarded company must be prepared to provide all necessary equipment and personnel for the contract.

• The contractor shall furnish all tools, machinery, structures, scaffolding and other equipment necessary and appropriate for the timely and safe completion of the work described in this SOW. The contractor shall be responsible for any damage to or destruction or loss of, from any cause whatsoever, to all such tools, machinery, structures, scaffolding and equipment owned, rented, or leased by the contractor or its subcontractors for use in accomplishing this work.

• Contractor must have the ability and capacity to perform work in remote locations within Panama.

4. SCOPE

The awarded company is responsible for providing all tools, equipment, materials, and labor for a 100% operational communications and back-up power systems. The specific actions required are the construction of communication towers and the provision of communications equipment as described in Annex D - Microwave Site Scenario Layout – Site

Breakdown Scenario.

The project encompasses the construction of 9 new towers and the replacement of equipment in 12 existing locations for a trunked microwave communications backbone. The 9 new tower locations will require PV solar and/or generator back-up power systems. A successful project must entail detailed planning, construction, installation, and maintenance of equipment in a challenging environment, training of personnel, and close coordination with a range of stakeholders.

The awarded contractor is expected to compy with all local regulations.

Major tasks of this project include the following:

4.1. Communication with the INL Project Team, GoP, and the private sector.

4.2. Pre-Evaluation of all sites (new and existing) to confirm final site location, condition, signal strength, and bandwidth.

4.3. Construction of 9 radio towers.

4.4 Procurement of microwave, radio equipment, communications systems, and power supply, as identified in this SoW and all Annexes, in particular Annex D - Microwave Site Scenario Layout - Microwave Site Scenario Layout, Annex A-

Summary Report,, and Annex B – Master Equipment List and Annex K – Technical Specifications for Microwave

Equipment, Annex L – Factory and Field Acceptance Tests.

4.5. Installation of microwave communications systems, and power supply, for all 21 towers as identified in the Annex D -

Microwave Site Scenario Layout, Architecture and Engineering Services Site and Equipment study, the Master Equipment list, and the Microwave Network Links list.

4.6. Preventive Maintenance of towers, power supply equipment, microwave links, generator, PV solar power system, and communications equipment for two year following installation and 3 years of consumable parts.

4.7. Training to standards that will ensure the microwave and radio equipment will be properly maintained and used.

4.8. Regularly/daily captured metrics that show how effectively the network is performing and achieving the desired communication outcomes.

4.9. Minimum Standards must be met by the awarded contractor with respect to Personnel Machinery, Safety and Security, Cleaning and Debris removal, temporary office and bathroom facilities, transportation, and food.

4.10. Close-out when ongoing operation of the network is handed over to the United States Government.

4.1. COMMUNICATION

Critical to the success of this project is close communication with a range of stakeholders. This includes the INL Project

Team (including the Contracting Officer, Contracting Officer’s Representative (COR), the INL section at the U.S. Embassy in Panama, INL’s Information Management Division, and INL Program Officer in Washington, DC); entities within the

Government of Panama (e.g., Ministry of Security, SENAN, SENAFRONT, Panama National Police, Panama

Telecommunications Authority, among others); and the private sector (e.g., Cable & Wireless, SerTV, Tigo, Claro, among others).

4.2. PRE-EVALUATION

A preliminary study has been conducted by INL/Panama. This study is to be used as a guide, but all final measurements, site coordinates, dish placement (altitude), condition, signal strength, and bandwidth measurements must be provided by the contracting company based on a preliminary validation and study conducted by the awarded contractor.

4.3. CONSTRUCTION

As a turn-key project, 9 new radio towers and sites must be constructed, and new equipment must be added to 12 additional sites. The 9 new sites are identified in Annex A – Summary Report.

The awarded contractor is responsible for all permits, site access permissions, and all negotiations with local communities where the remote sites are located. The preliminary design recommended by the study and the additional site construction information have been included as Annexes to this SOW.

The contractor is responsible for all means of transportation necessary to perform the work. Many of the sites are remote and may require access via helicopter. The contractor is responsible for coordinating all flight plans and permits through the local jurisdictions.

Towers and Foundations – The designs provided for towers and foundations are for reference only. Each tower supplier may have their own proprietary designs that vary slightly from the designs provided. The Contractor must submit to INL for approval engineered shop drawings of the towers and foundations. Submittals for towers must include product data and designs identifying structural and miscellaneous steel components, grounding diagrams, ladders, lightning protection, beacons, fasteners, welding diagrams, hangers, etc. Submittals for tower foundations must include designs identifying rebar diagrams and mix designs. Tower and foundation submittals must be approved by INL prior to ordering/delivery of any materials. Drawings must be stamped by U.S. professional engineer and must be in 11”X17” electronic PDF format.

Tower Shelters - The designs provided for the communications tower shelters are for reference only. Each tower supplier may have their own proprietary designs that vary slightly from the designs provided. The contractor must submit to INL for approval, the design and product data for the shelters, which must be built at each of the tower construction sites, following the standards and best practices for a design of a building of this type. The design must consider providing enough space to shelter all the communications and microwave equipment, battery banks, and electrical wiring, among other items that must be protected and sheltered within. The enclosure must be designed to shelter all the equipment effectively and securely through all types of inclement weather and allow for all the equipment to run efficiently and effectively.

The shelter design must also include the location and protective covering for the electric generator, as well as the location, design, and installation of the generator gas tanks, which must also be securely installed to prevent spillage, damage, and theft.

Back-Up Generator and PV Solar Power – The contractor must submit to INL for approval the designs and product data for the PV solar power system and the gas-powered generators. Include data on solar arrays (and supports), transfer switches, inverters, battery banks, fuel tanks (double-lined) cabling, electric panels, etc. Provide product specifications, installation diagrams, wiring diagrams, single-line diagrams, etc. The submittal data must confirm the existing power supply, PV solar solution, battery charging capacity, and all related operations manuals, preventive maintenance requirements, and manufacturers’ warranties. Generator and PV Solar submittals must be approved by INL prior to ordering/delivery of any materials. Drawings must be stamped by U.S. professional engineer and must be in 11”X17” electronic PDF format.

4.4. PROCUREMENT

Initial technical studies and design have been performed and are included as Annexes to this SOW. These studies were conducted by INL/Panama and the Government of Panama. The awarded contractor will review the designs for functionality and will be responsible for providing any missing components required to provide a fully operational solution:

See Annex A - Summary Report including the technical baseline information for each of the 9 sites to be built within the context of all 21 sites.

See all SoW and Annexes, particularly, Annex B - Master Equipment List, for all known equipment required for the completion of the 21 sites. Quantities on this list is for reference only. Contractor is responsible for estimating quantities and providing all equipment and materials as necessary.

See Annex C - Microwave Network Links, for a list of preliminary Bandwidth signal capacity required for each link.

See Annex D - Microwave Site Scenario Layout – Microwave Site Scenario Layout, for a breakdown of the site scenario, expected work, site coordinates, and additional information for clarity on procurement requirements.

The contractor shall submit to INL for approval product data for all communications equipment and related supplies and accessories required to install and operate the communications system. All submittals must include specifications, cut sheets, diagrams, operational instructions, maintenance requirements, and manufacturer warranty information. The contractor may not provide any materials or perform any related work prior to INL’s approval of the product submittals.

All microwave equipment must be delivered to Panama in one single shipment. If more than one shipment is required, the contractor will have to request approval from the CO. The U.S. government will conduct an inventory of all microwave equipment upon delivery to Panama.

4.5. INSTALLATION

Communications equipment must be installed as described in this SoW and all Annexes. Please, particularly consider Annex

D - Microwave Site Scenario Layout.

Each time the contractor installs communications equipment at a particular location, the U.S. government will confirm and document that all technical specifications and microwave operational status have been met, as specified in Annex L – Factory and Field Acceptance Tests “commissioning” standards.

See Annex E – Map for Network Diagram, for a preliminary map (and coordinates) of preliminary network backbone sites where equipment needs to be replaced and/or towers need to be constructed and communications equipment must be installed. The awarded contractor will be required to provide a finalized map with finalized coordinates and sites for final site approval.

See Annex F – Site Photos, for pictures of sites where towers must be constructed, and communications equipment installed.

See Annex G – General Tower Drawings, for general drawings and Annexes G1 to G9 for Site specific drawings, technical requirements, and mapping.

See Annexes H1 – Power Commercial and H2 – Power Generator, for details and technical specifications for power supply installation requirements and diagrams.

See Annex I – Pictures and Technical Specifications Towers and Fencing

See Annex J – Priority Order of Installation

See Annex K – Technical Specifications for Microwave Equipment, for technical installation specifications that must be met (i.e., Factory and Field Acceptance Test “Commissioning” Standards).

See Annex L - Factory and Field Acceptance Tests, for specific instructions on the testing for the whole system.

See Annex M – Minimum Qualifications of Contractor Installation Personnel.

4.6. WARRANTIES, PREVENTIVE MAINTENANCE and REPAIRS

The Contractor must provide a minimum 2-year, parts and labor manufacturers’ warranties on all equipment. Standard warranties that exceed one year shall supersede the one-year requirement. The Contractor shall provide a list of all equipment that includes the duration of warranty. The warranty period will not begin until the equipment has been commissioned.

After communications and power equipment has been installed and commissioned at all 21 sites, the contractor must conduct for a period of 2-year, preventive maintenance and repairs on the equipment. This maintenance period will not begin until final testing and commissioning has been completed on all towers.

The contractor must ensure the capability to deploy a Subject Matter Expert (SME) to remote sites as scheduled to perform the required preventive maintenance on all equipment. The contractor is also required to be available on 24 hours a day, 7 days a week basis for the purposes of equipment repairs. Maintenance SME personnel must be able to arrive at remote sites for repairs that cannot be fixed remotely within 72 hours of a network or site outage.

The communications equipment at each of the 21 network backbone sites must be inspected and serviced according to manufacturer guidelines or minimally on a quarterly basis (i.e., every 3 months). See Annex N – Additional Preventive

Maintenance

Offerors must propose a granular-level Service Level Agreement that includes at a minimum a list of services to be performed, the frequency of services, and the parties responsible for the services if not self-performed by the contractor. After award of contract, the Contractor shall provide a Maintenance Services Checklist for each site.

See Annex P – Minimum Qualifications of Contractor’s Maintenance and Service Personnel, for a detail of minimum qualifications expected.

4.7. TRAINING

The contractor must provide qualified trainers to train three groups of Panamanians upon culmination of construction, installation, and commissioning of all 21 Sites.

These trainings can be conducted in 1 group or in separate groups. Training must include a minimum of 2 weeks field and classroom training. Trainees consist of approximately 12 individuals (4 Senafront, 4 PNP, 4 Senan) to learn the technical skills for managing and maintaining the entire communications network, with the goal of receiving a microwave equipment manufacturer´s certification upon culmination of the training. These 12 trainees will be selected by GoP agencies that form part of the communications network. Training must be in Spanish and include basic installation of communications equipment, field maintenance, minor repair of equipment, microwave and radio programming, and administration of the communications network. Various means and methodology of training must be employed to include classroom, on-line, and hands-on instruction. The contractor must provide a training plan no later than 30 days after contract award for approval by the COR.

The contractor must conduct a pre-instruction assessment of these 12 individuals to determine their baseline knowledge about the management and maintenance of the communications network. The COR must approve the pre-instruction assessment before it is given to trainees.

The training for these 12 individuals will be videotaped. Also, it will be organized to be intensive to impart knowledge necessary for the purpose of installation, operation, and maintenance.

Training must include the following areas:

• Overview of the complete communications system

• Working details of hardware and software

• Installation procedures and practices

• Operation and maintenance of the system

• Installation, Commissioning, and Testing

• Use of various test equipment: Power meter, BER meter, VSWR meter, RSL meter etc.

• System database and its management

• System optimization and performance measurement

• System fault diagnostics

The contractor must provide Training Handbooks for each trainee. All textbooks shall be written in English and Spanish and be described in respect of the actual system of this Project, not for general systems or some other project. The contractor must also provide the training materials to trainees in an electronic format (i.e. downloadable PDF format).

Live in-person training sessions should be recorded (video tapped) to perform post evaluations and to use for future reference.

The trainees must be evaluated after 12 months and must pass an appropriate evaluation in accordance with the manufacturer´s standards. The contractor must ensure that representatives of INL and the GoP are present during this evaluation.

See Annex Q – Minimum Qualifications of Contractor’s Training Personnel, for minimum qualifications.

See Annex K – Technical Specifications for Microwave Equipment, for additional information on Microwave equipment, installation, and maintenance staff.

4.8. CAPTURING METRICS

The contractor must capture data associated with the progress of this radio communications project to demonstrate the increasing capabilities and use of the system over time, to report on the quality of operations, maintenance, and service, and to reflect the number of individuals trained to operate and maintain the communications network.

Baseline metrics for network capabilities must be identified at the outset of the project, prior to the installation of any new communications equipment on the network. These metrics must also be measured after the successful commissioning of each network backbone site. These metrics must also be captured after all 21 sites have been commissioned. These metrics must also be captured every 6 months thereafter.

Metrics for O/M and service must be collected and reported monthly after the first successful site commissioning.

Metrics for the number and names of individuals undergoing long-term training in technical skills to manage and maintain the entire communications network must be captured monthly.

See Annex R – Metrics to be Measured, for a schedule of metrics that must be collected and reported.

4.9. MINIMUM STANDARDS

The contractor shall meet the following minimum standards:

a) List of Personnel: The Contractor shall include in their proposal a detailed list of staff and key personnel. This list should include full Name, ID number (cedula) or Passport Number, role in the project, and all relevant work experience. INL will review the list and reserves the right to reject or accept the proposed key personnel for reasons of security and/or quality of work. The award of contract will imply acceptance of personnel by INL, after which the

Contractor will be unable to substitute any personnel, unless approved by the INL CO.

-The contractor must provide prior to the beginning of work at any of the construction or installation sites, a list with names and IDs (Cedulas or Passports) of all workers that will be accessing the sites for registration and control with local authorities.

-All employees, staff, and workers must have all required legal work permits for working in the Republic of

Panama.

b) Safety Equipment: All working staff must be provided with the necessary safety equipment required to perform all duties. All staff working the construction sites must have their required certifications and training for working at high altitudes and in remote areas. Additionally, the selected contractor will take proper measures and will be responsible for compliance with scaffolding, temporary structures, equipment, and all electrical installation safety standards.

c) Vehicles and machinery: If applicable, all vehicles and equipment required to access the site areas shall be documented in advance with local authorities. The roster to be provided shall include type of vehicle, license plate, personnel/driver name, ID number (cedula) or Passport, and phone number. The contractor shall take into account how much time is required for the vehicle and personnel to enter and depart the site/base facilities. The safety

(mechanical, operations, etc) of all contractor vehicles and machinery shall be the sole responsibility of the contractor. The Contractor must obtain all site access via helicopters and boats through the local jurisdictions.

d) Work Area Safety / Security: The work area security and safety is the responsibility of the contractor. All hazard area signage and security during the construction and installation portion of the contract including the security of all equipment and construction material shall be the sole responsibility of the contractor until the completion of the project.

e) Cleaning and debris removal: The contractor is responsible for all waste and debris removal from all sites.

Burning waste materials on site shall not be allowed and waste must be discarded in official garbage sites. Disposal will follow best practices and applicable local regulations.

f) Work hours: Work hours GoP at existing sites must be coordinated prior to work with local authorities.

g) Food, transportation and lodging: The contractor is responsible for all food, water, and the accommodation of all staff on construction sites. The contractor is also responsible for the necessary transportation of his staff to and from, and in and around all sites.

h) Security measures: The contractor shall adopt all the security measures for the control of those factors that may impact the health and well-being of all personnel.

i) Health, Accidental & Disability Insurance: All employees, staff, and workers must be covered under some sort of health, accidental, and disability insurance, either private insurance or the local Panamanian Social Security insurance which covers workers in the event of temporary or permanent injury, illness, or death while employed by the contractor and working on this contract.

j) Environmental measures: The contractor is responsible for any and all additional permitting that might be required for site construction and/or clearing. This includes any environmental permits required by GoP, such as

MIAMBIENTE, Local or municipal. Actions include, but are not limited to, for example, not causing any additional environmental damage beyond what is required for the construction and operation of the sites. Any additional lumbering required should include a mitigating reforestation plan. Hunting of any kind is strictly prohibited.

4.10. PROJECT CLOSE-OUT

Project Close-Out will occur after the two-year preventive maintenance period has expired for the last tower that is commissioned. Upon notification by the COR of Project Closeout; the contractor will submit all final programmatic and financial documents to the COR and INL Project Team.

5. PROGRAM MANAGEMENT

Project tasks with associated costs and timeline must be identified, tracked, and managed using Microsoft Project (Version

2016 as a minimum). Baseline information must be documented and provided to the INL Project Team within 30 days of contract award, and project actuals must be tracked on a regular basis.

See Annex O – Minimum Qualifications of the Program Manager.

The Contractor must establish an in-country program management office in Panama to support the Tasks of this contract.

Additional requirements include:

• Monitor, evaluate, and report project performance.

• Maintain routine liaison with the INL Project Team, including regular reporting.

• Provide rapid and effective customer service and communication with the INL Project Team.

• Ensure communication and cooperation with other U.S. government and international programs operating in Panama, to the extent that those programs align with the objectives of this contract.

• Provide basic medic services to contractor personnel.

• Manage in-country transportation requirements and assets.

• Conduct investigations into matters concerning security, safety, property accountability, misconduct, employee injuries, automobile accidents, or other events by Contractor personnel that bring disrepute to the U.S. government or the foreign policy objectives of the U.S. government; identify and initiate corrective action(s) as needed.

• Ensure report delivery, recordkeeping, administrative support, and internal administrative requirements;

and

• Ensure accurate and timely submission of invoices that are fully documented.

6. PRE-DEPLOYMENT REQUIREMENTS

The Contractor should also ensure that each candidate has all necessary immunizations required for travel to

Panama, considering the delivery place and location sites.

6.1. VISAS AND VISA RENEWALS

The Contractor shall ensure that all non-Panamanian personnel have appropriate visas prior to deployment and shall ensure timely issuance of residency cards and renewals of visas. The U.S. government does not provide support or facilitation for obtaining Panaman visas.

6.2. INTERNATIONAL TRAVEL

The Contractor is responsible for all Contractor personnel being deployed. The Contractor shall make travel arrangements including obtaining necessary visas and travel documents, providing appropriate per diem and/or travel allowances and accommodation as needed. The Contractor must provide travel/transport/support during any international travel under this contract. The Contractor is responsible for ALL travel costs necessary to perform their work.

6.3. DEPLOYMENT

The Contractor shall provide deployment support to all Contractor personnel travelling to Panama.

The Contractor must provide transportation to and from Panama’s Tocumen International Airport for Contractor personnel whenever they are arriving in country or departing Panama.

6.4. LIFE AND MISSION SUPPORT (LMS)

The Contractor shall provide cell phones, computers, and all other equipment, supplies, and services necessary to accomplish the tasks of this contract.

The Contractor shall provide medic services to all Contractor personnel in Panama.

6.5. SAFETY AND SECURITY

The Contractor shall make every effort to ensure that the living conditions for Contractor personnel are safe. Contractor shall also make every effort to ensure the physical security of living locations for Contractor personnel.

6.6IN-COUNTRY TRANSPORTATION

The Contractor will provide all transportation necessary to carry out the terms of this contract.

The Contractor shall provide the use of proper vehicles (boats, helicopters, etc), suitable for the rigorous conditions of

Panama for contract personnel to carry out their daily work. If the Contractor purchases any vehicles under this contract, then the Contractor is responsible for vehicle insurance, maintenance costs, drivers; fuel; registration; and any miscellaneous costs (such as, but not limited to first aid kit, emergency reflective vests, rain gear, etc).

The Contractor shall be responsible for all maintenance, repair, registration, fuel, and related costs for vehicles.

6.7. COMMUNICATIONS

The Contractor must provide its personnel with the ability to communicate from all sites. This includes but may not be limited to, Radio equipment and/or satellite phones. a communications allowance for the use of the following: laptop computer with case, printer, scanner, fax, mobile device, and phone. This allowance must include all related accessories and software to ensure the functional use of the hardware, and it also includes functional internet service. Hardware must comply with current industry standards.

6.8. FOOD SUPPORT AND SERVICES

Non-Local contract personnel are expected to live off of the local economy and are responsible for their own meals.

Consistent with U.S. Embassy Panama practices, the Contractor must provide allowances for cost of living.

7. KEY PERSONNEL

The following positions are considered Key Personnel under this contract:

• Program Manager

• Project Superintendent

• All personnel conducting installation and configuration of microwave or radio equipment.

• All personnel conducting training on the maintenance and/or use of microwave or radio equipment.

All personnel conducting installation and configuration of microwave or radio equipment, or personnel training must be certificated and trained by the original equipment manufacturer (OEM). The Contractor shall provide sufficient information and documentation in the form of personnel resumes for all key personnel indicating proficiency in OEM installation and configuration.

Key personnel should be able to read, write, speak, and understand English and Spanish or have an interpreter available.

During the entire performance period, the Contractor shall make no substitutions of key personnel unless the substitution is necessitated by illness, death, or termination of employment. The Contractor shall notify the Contracting Officer within 10 calendar days after the occurrence of any of these events. The Contractor shall provide the Contracting Officer with a detailed explanation of the circumstances necessitating the proposed substitution, complete resume for the proposed substitute, and any additional information requested by the Contracting Officer at least 10 days prior to making any permanent substitutions. The proposed substitute shall possess qualifications comparable to the original key person, as well as satisfying any minimum standards set forth elsewhere in the solicitation/contract. The Contracting Officer shall notify the

Contractor within 15 calendar days after receipt of all required information of the decision on the substitution. This clause shall be modified to reflect any changes in key personnel.

8. REPORTING REQUIREMENTS

The contractor must capture data associated with the progress of this radio communications project to demonstrate the increasing capabilities and use of the system over time, to report on the quality of O/M and service, and to reflect the number of individuals trained to operate and maintain the communications network. The contractor must also provide reporting to document that the performance complies with the terms and conditions of this contract.

After the project pre-construction meeting, the Program Manager must facilitate bi-weekly conference calls with the INL

Project Team to ensure effective two-way communication and allow any issues to be resolved in a timely manner.

Within 90 days after contract award, the Contractor must submit to the COR, INL Director in Panama, and INL Program

Officer in Washington, DC, a written report of baseline metrics according to the information listed in Annex L – Factory and Field Acceptance Tests.

Starting one month after the first network backbone site is commissioned, the contractor must submit to the COR, INL

Director in Panama, and INL Program Officer in Washington, DC, no later than the 10th day of the following month, a monthly electronic report that includes the following:

• Updated project schedule in both Microsoft Project (mpp file, version 2016) and Adobe .pdf)

• Map of sites in communications network, with updated coverage area shown.

• Graph of Cumulative Cost Curve, with actual costs and time compared to initially proposed costs and time;

• Metrics in accordance with the schedule in Annex R – Metrics to be Measured.

• If training was conducted during the reporting period, analysis of results of the training.

• Status of funds by CLIN showing the following, at a minimum, for the current period of performance, and for previous periods not yet closed out:

o The total amount of funding obligated to-date.

o The total disbursements received by the Contractor to-date.

o The total accrual for work performed but not yet paid for by the U.S. government.

o The total amount not yet billed by the Contractor; and o The total amount expected, but not yet billed through the end of the period of performance.

The Contractor shall share any and all information gathered by personnel under this contract with INL as/when requested.

9. Construction Standards

The Contractor shall adhere to any applicable Panamanian construction codes and/or the International Building Codes

(IBC) (whichever is the most stringent) as applicable when performing the construction of the communications towers.

Exceptions to using the code must be requested in writing and approved by the Contracting Officer (CO) or their designated representative. Other applicable standards shown below are not all-inclusive and are to be used for project design and construction as appropriate:

Other applicable reference standards for construction are, as appropriate:

a. American Concrete Institute (ACI)

b. Underwriters Laboratories (UL)

c. American Standards for Testing and Materials (ASTM)

d. International Building Code (IBC)

e. International Mechanical Code (IMC)

f. International Plumbing Code (IPC)

g. International Energy Conservation Code (IECC)

h. National Electrical Code (NEC)

i. International Fire Code (IFC)

j. National Fire Prevention Association (NFPA)

k. Sheet Metal and Air-Conditioning National Association (SMACNA)

l. Underwriters Laboratories (UL)

m. American Society of Mechanical Engineers (ASME)

n. ASHRAE Standard 62 – Indoor Air Quality

o. American Water Works Association (AWWA)

p. Clean Air Act, 1990, Section 608

q. American Petroleum Institute (API)

r. IESNA Lighting Handbook

s. Manufacturer’s O&M manuals

[THIS SECTION IS INTENTIONALLY LEFT BLANK]

LIST OF ANNEXES

Annex A – Summary Report

Annex B – Master Equipment List

Annex C – Microwave Network Links

Annex D - Microwave Site Scenario Layout

Annex E – Map of Network Diagram

Annex F – Site Photos

Annex G – General Tower Drawings

G1 – Torti

G2 – Nicanor

G3 – Filo Del Tallo

G4 – Bajo Chiquito

G5 – Loma Del Angel

G6 – Puerto Obaldia

G7 – Armelia

G8 – Pirre North

G9 – Pirre South

Annex H1 – Power Commercial

Annex H2 – Power Generator

Annex I – Pictures, And Technical Specifications for Towers and Fencing.

Annex J – Priority Order of Installation

Annex K – Technical Specifications for Microwave Equipment

Annex L – Factory and Field Acceptance Tests

Annex M – Minimum Qualifications of Installation Personnel

Annex N – Additional Preventive Maintenance

Annex O – Minimum Qualifications of Program Manager

Annex P - Minimum Qualifications Of Contractor’s Maintenance and Service Personnel

Annex Q – Minimum Qualifications Of Contractor’s Training Personnel

Annex R – Metrics to be Measured