draft SOW.pdf

PART A - SCHEDULE OF SUPPLIES/SERVICES

A.1 General Description This contract shall provide Explosive Detection System (EDS) Performance Based Logistics (PBL) services as described in Part C, Performance Work Statement (PWS), in accordance with the pricing set forth in Part A, Schedule of Supplies/Services.

A.2 Contract Type This contract utilizes Firm Fixed Price (FFP), Fixed Unit Price (FUP), and Time and Materials (T&M) Contract Line Item Numbers (CLINs).

A.3 Pricing Schedule

A.3.1 CLIN Structure

A.3.1.1 Base Period (Transition) Base Period pricing shall include all costs required to ensure a smooth transition of operations from contract 70T04019C9CAP3000 at midnight EDT on May 31, 2024. The transition period does not include Preventive Maintenance (PM), Corrective Maintenance (CM), or Radiation Surveys (RS) associated with maintenance actions.

Transition Period (6 Months) CLIN Description Unit Type Quantity Unit Price ($) Total Price ($)

00001 Transition Period MO FFP 6

A.3.1.2 Option Years 1 Through 7 The Program Management CLINs (10001-70001) total price is based on a monthly price for twelve months for Option Periods 1 through 6, and six months for Option Period 7.

The EDS Maintenance (PM/CM) CLIN (X0002) quantities are based on estimated counts for each Option Period, but payment will be based on actual quantities deployed and operated in the field. Unit prices represent the price to maintain one unit for one day, and is inclusive of all direct and indirect costs (labor, facilities, materials, supplies, subcontract labor, shipping, and travel). Unit prices shall not change based on additions or reductions to the final quantity for each sub CLIN. The total price for each X0002 sub CLIN is based on the unit cost multiplied by the quantity of units multiplied by the number of days in the year. For Option Years 1, 2, 3, 5, and 6, the quantity is multiplied by 365 days. For Option Year 4, multiply by 366 days to include February 29, 2028. For Option Year 7, multiply by 183 days (June 1, 2030 to November 30, 2030).

EDS Maintenance Provisional CLINs for Excepted Maintenance (X0003), Ancillary Logistics Support (X0004), and Emerging IT Requirements (X0005) are based on Not-To-Exceed (NTE) amounts set by the Government for each Option Year.

Option Year 1 (12 Months) CLIN Description Unit Type Quantity # Days Unit Price ($) Total Price ($)

10001 Program Management MO FFP 12 -

10002 EDS Maintenance (PM/CM) - - - - - 10002A Leidos eXaminer 6000/6600 EA FUP 231 365 10002B Leidos eXaminer 6700/ES EA FUP 207 365

Option Year 1 (12 Months)

1000C Smiths CTX 9000 EA FUP 68 365 10002D Smiths CTX 9400 EA FUP 61 365 10002E Smiths CTX 9800/SEIO EA FUP 320 365 10002F Smiths 5800 EA FUP 31 365 10002G Leidos CT80DR EA FUP 648 365

10002H UPS EA FUP 286 365

10003 Excepted Maintenance LOT T&M NTE - - 150,000.00 10004 Ancillary Logistics Services LOT T&M NTE - - 500,000.00 10005 Emerging IT Requirements LOT T&M NTE - - 1,000,000.00 Total Option Year 1

Option Year 2 (12 Months)

CLIN Description Unit Type Quantity # Days Unit Price ($) Total Price ($)

20001 Program Management MO FFP 12 -

20002 EDS Maintenance (PM/CM) - - - - 20002A Leidos eXaminer 6000/6600 EA FUP 231 365 20002B Leidos eXaminer 6700/ES EA FUP 211 365 20002C Smiths CTX 9000 EA FUP 26 365 20002D Smiths CTX 9400 EA FUP 52 365 20002E Smiths CTX 9800/SEIO EA FUP 374 365 20002F Smiths 5800 EA FUP 31 365 20002G Leidos CT80DR EA FUP 638 365

20002H UPS EA FUP 286 365

20003 Excepted Maintenance LOT T&M NTE - - 150,000.00 20004 Ancillary Logistics Services LOT T&M NTE - - 500,000.00 20005 Emerging IT Requirements LOT T&M NTE - - 1,000,000.00 Total Option Year 2

Option Year 3 (12 Months)

Days Unit Price ($) Total Price ($)

30001 Program Management MO FFP 12 -

30002 EDS Maintenance (PM/CM) - - - - - 30002A Leidos eXaminer 6000/6600 EA FUP 229 365 30002B Leidos eXaminer 6700/ES EA FUP 221 365 30002C Smiths CTX 9000 EA FUP 9 365 30002D Smiths CTX 9400 EA FUP 31 365 30002E Smiths CTX 9800/SEIO EA FUP 423 365 30002F Smiths 5800 EA FUP 31 365 30002G Leidos CT80DR EA FUP 600 365

30002H UPS EA FUP 286 365

30003 Excepted Maintenance LOT T&M NTE - - 150,000.00

Option Year 3 (12 Months)

Days Unit Price ($) Total Price ($)

30004 Ancillary Logistics Services LOT T&M NTE - - 500,000.00 30005 Emerging IT Requirements LOT T&M NTE - - 1,000,000.00 Total Option Year 3

Option Year 4 (12 Months)

40001 Program Management MO FFP 12 -

40002 EDS Maintenance (PM/CM) - - - - 40002A Leidos eXaminer 6000/6600 EA FUP 229 366 40002B Leidos eXaminer 6700/ES EA FUP 222 366 40002C Smiths CTX 9000 EA FUP 0 366 40002D Smiths CTX 9400 EA FUP 28 366 40002E Smiths CTX 9800/SEIO EA FUP 462 366 40002F Smiths 5800 EA FUP 31 366 40002G Leidos CT80DR EA FUP 507 366

40002H UPS EA FUP 286 366

40003 Excepted Maintenance LOT T&M NTE - - 150,000.00 40004 Ancillary Logistics Services LOT T&M NTE - - 500,000.00 40005 Emerging IT Requirements LOT T&M NTE - - 1,000,000.00 Total Option Year 4

Option Year 5 (12 Months)

50001 Program Management MO FFP 12 -

50002 EDS Maintenance (PM/CM) - - - - - 50002A Leidos eXaminer 6000/6600 EA FUP 229 365 50002B Leidos eXaminer 6700/ES EA FUP 226 365 50002C Smiths CTX 9000 EA FUP 0 365 50002D Smiths CTX 9400 EA FUP 14 365 50002E Smiths CTX 9800/SEIO EA FUP 503 365 50002F Smiths 5800 EA FUP 31 365 50002G Leidos CT80DR EA FUP 486 365

50002H UPS EA FUP 286 365

50003 Excepted Maintenance LOT T&M NTE - - 150,000.00 50004 Ancillary Logistics Services LOT T&M NTE - - 500,000.00 50005 Emerging IT Requirements LOT T&M NTE - - 1,000,000.00 Total Option Year 5

Option Year 6 (12 Months)

60001 Program Management MO FFP 12 -

Option Year 6 (12 Months)

60002 EDS Maintenance (PM/CM) - - - - 60002A Leidos eXaminer 6000/6600 EA FUP 229 365 60002B Leidos eXaminer 6700/ES EA FUP 226 365 60002C Smiths CTX 9000 EA FUP 0 365 60002D Smiths CTX 9400 EA FUP 0 365 60002E Smiths CTX 9800/SEIO EA FUP 517 365 60002F Smiths 5800 EA FUP 31 365 60002G Leidos CT80DR EA FUP 480 365

60002H UPS EA FUP 286 365

60003 Excepted Maintenance LOT T&M NTE - - 150,000.00 60004 Ancillary Logistics Services LOT T&M NTE - - 500,000.00 60005 Emerging IT Requirements LOT T&M NTE - - 1,000,000.00 Total Option Year 6

Option Year 7 (6 Months)

70001 Program Management MO FFP 6 -

70002 EDS Maintenance (PM/CM) - - - - - 70002A Leidos eXaminer 6000/6600 EA FUP 229 183 70002B Leidos eXaminer 6700/ES EA FUP 226 183 70002C Smiths CTX 9000 EA FUP 0 183 70002D Smiths CTX 9400 EA FUP 0 183 70002E Smiths CTX 9800/SEIO EA FUP 517 183 70002F Smiths 5800 EA FUP 31 183 70002G Leidos CT80DR EA FUP 480 183

70002H UPS EA FUP 286 183

70003 Excepted Maintenance LOT T&M NTE - - 150,000.00 70004 Ancillary Logistics Services LOT T&M NTE - - 500,000.00 70005 Emerging IT Requirements LOT T&M NTE - - 1,000,000.00 Total Option Year7 Total Contract Value

A.3.2 Sustainment of Transportation Security Equipment (CLIN X0002) – Fixed Unit Price The Contractor shall provide the labor, materials, and support equipment to provide sustainment of Transportation Security Equipment (TSE) in accordance with the requirements set forth in the PWS. All maintenance, repair and other related actions to sustain TSE will be included in the fixed unit pricing established in this Section. It is the Government’s intent that the fixed unit pricing for TSE Sustainment Services include all estimated costs for preventive and corrective maintenance as defined in C.4.1.1, Preventive Maintenance (PM), C.4.1.1.1 Radiation Surveys, and C.4.1.2, Corrective Maintenance, of Part C. The fixed unit pricing for CLIN X0002 shall also include services for the multiplexing and network servers required for in-line baggage screening operations and their peripheral equipment as required.

The FUP CLIN structure is designed to provide flexibility to the Government in order to accommodate differing quantity amounts throughout the life of the contract. Unit pricing for CLIN X0002 only applies to deployed, in-service TSE that are not covered under the manufacturer’s warranty, and unit quantity totals may fluctuate in any given month. TSA continues to evaluate the use of all TSE deployed in the field and reserves the right to move, remove, or add any technology/model of equipment to any federalized airport or TSA designated facility required to meet TSA’s constantly evolving screening objectives and policies. The Contractor shall invoice using the procedures set forth in Section B.3.4.6, Development of Invoices.

TSA reserves the right to modify the contract to include provisions for new equipment and future technologies not listed in Section A.3, Pricing Schedule, as they are procured and deployed. The pricing for these potential future CLINs will be negotiated when the requirement is added to this contract.

There are frequent, predictable National Security Special Events (NSSE) designated by the Secretary of Homeland Security that shall be considered within the scope of this contract and covered within CLIN X0002. Examples include, but are not limited to, presidential inaugurations, major international summits held in the United States, major sporting events, and presidential nominating conventions. These events cause a temporary period of significantly increased passenger enplanements at affected locations, and are highly visible to the nation’s leadership and members of the press. It is incumbent upon the Contractor to provide enhanced maintenance support during these periods, and the Contractor shall ensure that sufficient staffing and parts support are available and in place to support these events. The Contractor shall coordinate with local TSA, the COR, and the CO to establish and implement enhanced support for these locations for any event officially deemed an NSSE by the federal government. Support plans shall be prepared and submitted in accordance with CDRL A016, Holiday and NSSE Support Plans.

A.3.3 Program Management (CLIN X0001) – Firm Fixed Price CLIN X0001 shall include all program management related costs required to perform the requirements in Section C.3.1, Program Management, of the PWS, including submission of Contract Data Requirement Lists (CDRLs) as required in Section C.2.4, Document Submission and Compliance.

A.3.4 Provisional CLINs – Time and Materials

A.3.4.1 Excepted Maintenance (CLIN X0003) The Government intends to establish a provisional CLIN in the event TSA requires the Contractor to respond to work order events where abnormal discrepancies occur that are outside the scope of paragraph A.3.2, Sustainment of TSE (CLIN X0002) – FUP, and exceeds the initial quoted price of $10,000 to repair. The purpose of this CLIN is to allow the Government to quickly respond to emergency situations and events where requirements could not be reasonably planned for but services are required immediately.

To ensure the rapid response required in these situations, the Contractor shall provide a written Rough Order of Magnitude (ROM) estimate within 24 hours of being notified of the requirement by the CO. The Government may authorize work to begin while the ROM is being generated or as prices are being negotiated.

The Contractor shall submit an Excepted Maintenance Equipment Quote including a description of the maintenance issue, equipment identification, location, part and labor cost, shipping cost if applicable, and any other pertinent information needed to define the work required to affect the repair. The Contractor shall provide labor in accordance with the fully burdened Fixed Labor Rates established in Section A.3.5, Labor Categories for Services. The Contractor shall be reimbursed for all allowable, allocable, and reasonable costs for Materials and Travel in accordance with FAR 31.2, Contracts with Commercial Organizations, and Section B.3.4.11, Travel and Per Diem. No profit or fee will be paid on costs for Materials and Travel.

A.3.4.2 Ancillary Logistics Services (CLIN X0004) provide the services of engineers and technicians to perform technical engineering support, analysis, and engineering-related tasks that will be specified on an as-needed basis. This may include, but not be limited to, supplemental support of infrequent, unpredictable events that require additional support but are not officially deemed as NSSE, and maintenance training for Transportation Security Administration personnel established in Section C.4.1.6, Maintenance Training for Transportation Security Administration Personnel.

A.3.4.3 Emerging IT Requirements (CLIN X0005) respond to emergent IT requirements. The purpose of this CLIN is to allow the Government to quickly respond to unforeseen IT compliance requirements not addressed in Section C.3.10, Security Requirements. The CO will determine if a requirement qualifies under this CLIN.

A.3.5 Labor Categories for Services The Contractor shall, when so ordered by the Government, provide the necessary management, labor, facilities, materials, and supplies to perform the tasks for CLINs X0003, X0004, and X0005 needed by the Government. The Contractor shall provide services on these CLINs on a T&M basis, utilizing the labor categories and fully burdened labor rates established in this contract.

The following labor rates are fully burdened with Overhead, General and Administrative Costs, Profit/Fee and any appropriate Escalation charges. These rates shall apply for all the Option Years as shown below.

Labor Category Option Year 1

Option Year 2

Option Year 3

Option Year 4

Option Year 5

Option Year 6

Option Year 7

Program Manager Deputy Program Manager Project/Task Manager Field Service Technician 1 Field Service Technician 2 Engineer Call Center Support Contracts Manager Radiation Safety Officer (RSO)

ISSO

Cyber Security Lead Analyst

The Government reserves the right to add additional labor categories as necessary under CLINs X0003, X0004, and X0005.

Indirect Rates Option Year 1

Option Year 2

Option Year 3

Option Year 4

Option Year 5

Option Year 6

Option Year 7

Material Handling General and Administrative (G&A)

A.3.6 Disincentives The Reliability, Maintainability, and Availability (RMA) performance of TSE is critical to TSA.

Therefore, performance disincentives will be imposed to ensure that the Contractor meets the Service Level Agreement (SLA) set forth in Section C.4.1.5, PBL Service Level Agreement (SLA), Incentive, and Performance Metrics. TSA will calculate RMA data as applicable in accordance with Attachment D-3, TSE Metrics Terms and Definitions & RMA Metrics, Attachment D-3a, Data Dictionary, and Attachment D-7, ILS SLA Performance Metrics. Attachment D-3 provides common metrics across all maintenance contracts and D-3a is a reference dictionary providing descriptions for terms used in D-3. Attachment D- 7 provides specific direction for this contract, and if the attachments appear to conflict, Attachment D-7 takes precedence. Any disincentives will be applied to invoices in accordance with Sections B.3.4.6 Development of Invoices and B.3.4.7 Disincentives.

A.3.6.1 Disincentives

(a) EDS Airport Operational Availability (AO)

For any ‘airport – EDS’ for which the Ao is not performed within the requirements of Section C.4.1.5, PBL Service Level Agreement (SLA), Incentive, and Performance Metrics, all specific OEM EDS ‘airport - EDS’ shall be decremented by 5% for the applicable month.

(b) EDS System Operational Availability (AO) For any ‘individual – EDS’ for which the Ao is not performed within the requirements of Section C.4.1.5, PBL Service Level Agreement (SLA), Incentive, and Performance Metrics, the EDS shall be decremented by 10% for the applicable month.

(c) MUX/NEDs Operational Availability (AO) For any ‘airport – MUX or NEDs’ for which the Ao is not performed within the requirements of Section C.4.1.5, PBL Service Level Agreement (SLA), Incentive, and Performance Metrics, all EDS TSE associated with the MUX or NEDs cluster shall be decremented by 5% for the applicable month.

(d) Preventive Maintenance Disincentive For each EDS for which the Preventive Maintenance is not performed within the requirements of Section C.4.1.5, PBL Service Level Agreement (SLA), Incentive, and Performance Metrics, the Contractor shall decrement each EDS by 10% beginning in the month missed.

A.3.7 MTBCF Incentive The Government seeks to improve system reliability for the following technology models, CTX 9000, CTX9400, CTX 5800, CTX9800, CTX9800SEIO, CT80DR, 6000/6600, 6700, and 6700/ES, by incentivizing the contractor to increase Mean Time Between Critical Failure (MTBCF). In order to earn the incentive payment, the Contractor will develop and implement a reliability improvement plan to improve EDS reliability, increasing MTBCF by 25% in each year over the previous year for each specific technology model. The MTBCF baseline metric will be established based on the MTBCF performance from the last 12 months from contract 70T04019C9CAP3000 (derived from data reported in CDRL A004, TSE Database, and CDRL A023, TSE RMA Metrics, in Option Year 4 & 5).

For new technology models (CTX5800 and any other new future technologies) that have exited warranty, the technology will be applicable for the MTBCF incentive when thirty (30) systems have been deployed and utilized in screening operations and there are a minimum of six (6) months remaining in the Period of Performance (POP) for the current year of the contract (i.e., Year 1, Year 2, Year 3). If the last system is deployed with less than 6 months in the current year of the contract, then the technology model will not be applicable for that year and will be applicable for the following year of the contract. The baseline metric will be based on the last 12 months of operational fleet data for that technology model from the warranty production contract or the current maintenance contract from 12 months prior to the date the technology model became applicable.

To achieve the incentive, the Contractor is required to increase the MTBCF by 25% over the established baseline MTBCF. The government’s intent is to incentivize the contractor to end the year with a sustainable MTBCF improvement that is 25% greater than the baseline at the beginning of the year. The government recognizes that it would be unrealistic to expect the contractor to achieve an average MTBCF that is 25% higher than the baseline for the entire year, as this would either require the improvement to take place at the beginning of the year, or MTBCF improvements substantially higher than 25% throughout the year so that, when averaged, the overall growth is 25%. Therefore, through each 12-month period of performance (POP), the Contractor shall achieve, at a minimum, an average MTBCF of 12.5% increase when considering all 12 months of performance, and achieve the 25% goal in at least one month of the last quarter of the POP.

Example- if the baseline MTBCF average is 400, in order to qualify for the incentive, the MTBCF average for Year 1 must be greater than (or equal to) 450 MTBCF and the Contractor shall achieve one month in the last quarter of the POP at greater than (or equal to) 500. The following Year 2 baseline is established based on the previous Year 1 MTBCF average achieved and so on through the end of the final year of the contract. The baseline can never drop below the original Year 1 baseline.

Year 1 – If the hypothetical baseline is 400 and the Contractor achieved a MTBCF average (over the 12-month POP) of 470, and 505 MTBCF is achieved during one month, the incentive is earned as performance exceeded 12.5% of the MTBCF minimum goal and exceeded the 25% goal (500) during one month in the last quarter of the POP Year 2 – The baseline is 470, and the achieved MTBCF average is 525, the incentive would not be earned as the Contractor did not achieve the required level of 528.75, even if the 25% goal of

587.50 was met in the final quarter of the POP.

Year 3 – The baseline is 525, the required MTBCF minimum goal is 590 and the Contractor would be required to achieve 656.25 at least one month during the final quarter of the POP to achieve the incentive.

(a) Mean Time Between Critical Failure (MTBCF)

MTBCF shall be calculated nationwide on an annual basis. If MTBCF meets or exceeds the requirement of Section C.4.1.5.2, MTBCF Incentive, the Contractor shall apply the incentive in accordance with Section B.3.4.8, Incentive.

A.4 Period of Performance The period of performance of this contract is from December 1, 2023 through November 30, 2030.

Period of Performance CLIN(s) Start date of Performance End Date of Performance

Transition (Base) Period 00001 TBD 6 months from start of POP Option Year 1 10001-10005 TBD 12 months from start of POP Option Year 2 20001-20005 TBD 12 months from start of POP Option Year 3 30001-30005 TBD 12 months from start of POP Option Year 4 40001-40005 TBD 12 months from start of POP Option Year 5 50001-50005 TBD 12 months from start of POP Option Year 6 60001-60005 TBD 12 months from start of POP Option Year 7 70001-70005 TBD 6 months from start of POP

(End of Part A)

PART B

B.1.1.1 Disincentives

(a) Operational Availability (AO)

The Contractor shall calculate the monthly Ao for each OEM technology at each airport and evaluate each against the Service Level Agreement (SLA) specified in C.4.1.5, Performance Based Logistics Service Level Agreements (SLA), Incentive, and Performance Metrics. In any month when Ao of an individual OEM technology (Smiths or Leidos) at an airport falls below the contract SLA requirement, the Contractor shall decrement the monthly invoice for all CLIN X0002 unit price(s) for the specific OEM technology (and models) at that airport as follows:

Operational Availability

Equipment Type (by airport) As Calculated in Attachment D-7 Threshold Disincentive

Airport Level > 98.00% -5% for each OEM technology by airport

Machine Level > 86.00% -10% for the individual EDS by airport

MUX or NEDs > 99.30% -5% for each EDS technology associated with MUX/NEDs

For example, at the equipment level, if Ao for an individual Smiths EDS located at Philadelphia International Airport (PHL) for the month of November 2025 is 85% Ao, the Contractor shall apply a 10% reduction to the daily unit price for that specific EDS unit located at PHL in November 2025. Example on invoice deduction provided below:

- One Smiths EDS $100/day for November: $100 x 30 days = $3,000

- Penalty for < 86% for this unit for November: $3,000 x .10 = $300

- Invoiced amount for this unit for November: $3,000 - $300 = $2,700 invoiced

At the airport level, if Ao for all the Smiths EDS Systems located at PHL for the month of November 2025 is 96.8% Ao, and Leidos EDS Systems located at PHL for the month of November 2025 is 98.3% Ao, the Contractor shall only apply a 5% reduction to the daily unit price for all Smiths EDS (and the single Smiths EDS with 85% Ao is only reduced by 10% (i.e.

airport level and machine level reduction are not additive)). Examples on invoice deduction provided below:

- 9 Smiths EDS $100/day for November: 9 x $100 x 30 x 1 = $27,000

- Penalty for < 98% for Smiths EDS for November: $27,000 x .05 = $1,350

- Invoiced number for Smiths EDS for November: $27,000 - $1,350 = $25,650 invoiced

In any month when a Multiplexer (MUX) or Network Explosive Detection System (NEDS) Ao falls below Contract requirements, all the EDS Systems networked to the MUX/NEDS will each receive an additional 5% reduction. For example, PHL-MUX-1 has four Smiths EDS Systems networked and for the month of November 2025 is 98.9% Ao, the Contractor shall apply a 5% reduction to the daily unit price for each EDS unit networked to PHL-MUX-1 located at PHL in November 2025.

The MUX/NEDS Ao disincentive is additive to the Airport level/Machine Level Ao disincentives.

To invoice for the examples provided, the Contractor shall apply disincentives in the following order (for example purposes the EDS that missed the 86% Ao SLA will be in the MUX that missed the MUX Ao SLA):

- Individual EDS 20% reduction and MUX/NEDs 5% reduction o One Smiths EDS $100/day for November: $100 x 30 = $3,000 o Penalty for < 86% for this unit for November: $3,000 x .10 = $300 o Penalty for MUX/NEDs for this unit for November: $3,000 x .05 = $150 o Invoiced number for this Smiths EDS in November: $3,000 - $300 - $150 =

$2,550 invoiced

- Three remaining Smiths EDS with Airport Level 5% reduction and MUX/NEDs 5% reduction:

o 3 Smiths EDS $100/day for November: 3 x $100 x 30 = $9,000 o Penalty for < 98% for 3 Smiths EDS for November: $9,000 x .05 = $450 o Penalty for MUX/NEDs for 3 Smiths EDS for November: $9,000 x .05 = $450 o Invoiced number for 3 Smiths EDS in November: $9,000 - $450 - $450 = $8,100 invoiced

(b) Preventive Maintenance

For any TSE for which the Preventive Maintenance (PM) is not performed within the requirements of C.4.1.5, Performance Based Logistics Service Level Agreement (SLA), Incentive, and Performance Metrics, the Contractor shall decrement the monthly invoice as follows. Disincentives for TSE with monthly PM requirements shall only apply the disincentive to the current month.

Preventive Maintenance

Performance Level Disincentive Monthly Preventive Maintenance performed every 30 days (no greater 38 days)

-10% for each unit

The PM disincentive is additive to the Ao disincentives explained above. For example, if Smiths EDS System PM is performed 39 days after the previous PM, then a 10% reduction is applied to the daily rate for that month; and in the same month the individual EDS is networked to a MUX with a 99.1% Ao then a 5% reduction is also applied to the daily rate for that month, and if Ao for all the Smiths EDS Systems is 97.8% then an additional 5% reduction is applied to the daily rate for that month equaling a 20% reduction to that individual Smiths EDS System.

- Airport level 5% disincentive (or individual EDS 10%); MUX/NEDs 5% disincentive;

and then PM 10% disincentive o One Smiths EDS $100/day for November: $100 x 30 = $3,000 o Penalty for PM miss for this unit for November: $3,000 x .10 = $300 o Penalty for MUX/NEDs for this unit for November: $3,000 x .05 = $150 o Penalty for < 98% for 1 this unit for November: $3,000 x .05 = $150 o Invoiced number for this Smiths EDS in November: $3,000 - $300 - $150 - $150

= $2,400 invoiced

B.1.1.2 Incentive

The contractor may submit an invoice annually for payment of incentives earned for meeting the requirements of C.4.1.5.2, MTBCF Incentive. Incentives may be invoiced in accordance with the following:

a. Beginning one year after the start of Year 1, the Contractor shall calculate the average MTBCF for each technology fleet (CTX 9000, CTX 9400, CTX 9800, CTX9800 SEIO, CT80DR, 6000/6600, and 6700/ES) and compare the values against the threshold requirement identified in Section C.4.1.5.2, MTBCF Incentive. For Year 1, the Contractor will earn an incentive if the MTBCF increases by 25% over the previous baseline, which in this case, TSA will utilize the data from last 12 months of performance under Contract 70T04019C9CAP3000 for calculation purposes. For Year 2, TSA will utilize the average MTBCF for each technology model from Year 1 of this contract to calculate the incentive; Year 3 will utilize Year 2 data from this contract; Year 4 will utilize Year 3 data from this contract; Year 5 will utilize Year 4 data from this contract; and Year 6 will utilize Year 5 data from this contract. There is no Year 7 incentive.

b. The contractor shall submit an invoice to receive 2% incentive payment for each technology fleet that achieves the MTBCF Reliability Incentive. The incentive formula for non-Leap Year option years is below. OY4, which includes February 29, 2028, will use 366 days, vice 365 days, in the formula:

MTBCF Incentive Formula (Non-Leap Year) Equipment Type Daily Fixed Price x 365 Days x Average Equipment Count (based on the average number of EDS deployed for that year) x 2%

Example Invoice Calculation (Non-Leap Year) $90.00 x 365 days x 525 Units Count x 2% = $344,925.00

PART C PERFORMANCE WORK STATEMENT

C.1 Scope This Performance Work Statement (PWS) defines the requirements for the establishment, implementation, and maintenance of a Performance Based Logistics (PBL) support program to sustain Government-certified Explosives Detection Systems (EDS), and associated Uninterruptible Power Supply (UPS) deployed and operated by the Transportation Security Administration (TSA). The Transportation Security Equipment (TSE) covered in this PWS are deployed at Category X through IV airports and other Government-designated facilities throughout the United States and its territories. This PWS includes Program Management, Quality Assurance (QA), Configuration Management, Performance Based Logistics (PBL) services, dispatch services and the associated Information Technology (IT) infrastructure to support all the required services.

C.1.1 Background TSA was established as a result of Public Law 107-71, Aviation and Transportation Security Act. TSA is charged with countering threats to security with technologies and procedures that will prevent, deter, or render ineffective any attempt to sabotage domestic public transportation. TSA uses TSE technologies to assist with these responsibilities and must maintain the operational availability of these systems to ensure complete security. Acquisition Program Management (APM) is the TSA office responsible for procurement, deployment, integration, and life-cycle management of the TSE.

Transportation Security Equipment (TSE) for the screening of checked baggage at airports is deployed at over 273+ locations in the United States and its territories. Continually evolving threats and technology result in frequent reviews of TSE capabilities and utilization to provide optimal detection effectiveness.

TSA’s Deployment and Sustainment Division (DSD) Integrated Logistics Support (ILS) branch is responsible for the oversight of all aspects of maintenance for out of warranty checked baggage equipment. ILS requires a maintenance program that provides maximum operational capability at all locations; utilizes a flexible approach to support changing TSE deployment and changes in airport federalization status; and employs a robust communications method with local TSA and TSA HQ personnel.

TSE are typically procured with a two-year warranty period, during which the Original Equipment Manufacturer (OEM) is responsible for all required logistics support and maintenance activities.

Following the expiration of the warranty period, TSA must acquire full logistics and sustainment support to ensure operational availability of the TSE. This support involves TSE at locations as described in Attachment D-2, Airport Operating Hours, Airport Listing, and TSA POCs.

C.1.2 Objective The objective of this procurement is to obtain the necessary PBL services and activities to ensure that the TSE meets the requirements specified in C.4.1, Performance Based Logistics Support Technical Requirement. The Contractor shall be responsible for all elements of TSE sustainment and logistics support, which includes, but is not limited to: radiation surveys, applicable preventive maintenance;

communications; maintenance planning; supply support; tools, test equipment and calibration; parts and parts obsolescence; and subcontract agreements

C.2 Applicable Documents The documents listed below are referenced in this Performance Work Statement (PWS). While every effort has been made to ensure the completeness of this list, document users are cautioned that they must meet all requirements of this PWS, whether an invoked reference is listed here or not. The following specifications, standards, handbooks, documents, and drawings of the exact revisions listed below form a part of this PWS to the extent noted herein. Where a revision is not specified, the issues of these documents are those in effect at the time of the Contract award.

C.2.1 Government Documents The following Government documents will provide further guidance for the implementation of the required services.

Reference Title

IAD SOP 1402

TSA Information Assurance and Cyber Security Division (IAD) SOP 1402

American National Standards Institute ANSI/HPS N43.17-2009

Radiation Safety For Personnel Security Screening Systems Using X-ray

American National Standards Institute ANSI/HPS N43.17-2009

Radiation Safety For Personnel Security Screening Systems Using X-ray

ANSI/ISO/ASQ Q9001:2015 American National Standard Quality Management Systems Requirements.

Department of Defense (DoD) Military (MIL) Standard

(STD) MIL-STD-973

Military Standard: Configuration Management, Interim Notice 3, 13 January 1995

Department of Homeland Security (DHS) Management Directive (MD) 11000-6 Form (08-04)

Sensitive but Unclassified Information Non-Disclosure Agreement (NDA)

DHS 4300A Sensitive Systems Handbook and Attachments, Version 12.0, November 15, 2015

DHS Management Directive 11042.1 Safeguarding Sensitive but Unclassified (for Official Use Only) Information

DHS 4300B National Security System Handbook and attachments

DHS 4300B Policy Directive DHS National Security System Policy Directive

DHS IT Security Architecture Guidance Volumes 1, 2 and 3

TSA MD 1400.3 TSA Information Security Policy

DHS Security Authorization Process Guide

DHS MD 11042.1 Safeguarding Sensitive But Unclassified (For Official Use Only) Information

DHS MD 11044 Protection of Classified National Security Information Classification Management

DHS MD 11050.2 Personnel Security and Suitability Program

DHS MD 11056 Sensitive Security Information (SSI) Policy & Procedures Guide

DHS MD 4300A DHS Sensitive System Policy Directive

DHS Performance Plan DHS Performance Plan

DHS Information Security Performance Plan DHS Information Security Performance Plan (current fiscal year)

DoD DD Form 1149 Requisition and Invoice/Shipping Document e-QIP Systems U.S. Office of Personnel Management

Federal Acquisition Regulation (FAR) Federal Acquisition Regulation

Federal Information Processing Standard (FIPS) 140-2 Security Requirements for Cryptographic Modules accessible at http://csrc.nist.gov/groups/STM/cmvp/standards.html

NIST Special Publication 800-37 Guidelines for Security Certification and Accreditation of Federal Information Systems

NIST Special Publication 800-137 Information Security Continuous Monitoring for Federal Information Systems and Organizations

NIST Special Publication 800-53 Recommended Security Controls for Federal Information Systems and Organizations

NIST Special Publication 800-88 Guidelines for Media Sanitization

SSIIG Security Sensitive Information Identification Guide

(SSIIG)

Title 10 Code of Federal Regulations (CFR), Chapter 1, Part 31 NRC Regulations

General Domestic Licenses for Byproduct Material

Title 21 CFR Part 1002.20 Manufacturers’ Reports on Accidental Radiation Occurrences

Title 21 CFR Part 1003.10 Discovery of defect or failure of compliance by manufacturer; notice requirements.

Title 21 CFR, Part 1020.40

Performance Standards for Ionizing Radiation Emitting Products-Cabinet X-ray Systems

Title 40 CFR, Parts 260, 261 and 263

Hazardous Waste Regulations

Title 49 CFR, Part 15 and 1520 Protection of Sensitive Security Information (SSI)

TSA Management Directive (MD) 1400.3 TSA Information Assurance Handbook

TSA MD 3700.4 Handling Sensitive Personally Identifiable Information

C.2.2 Document Requests Requests for copies of Government and Non-Government documents not covered in this PWS should be addressed to the Contracting Officer (CO). Requests should fully identify the material desired, reason for request, and the associated contract number.

C.2.3 Order of Precedence In the event of conflict between the text in this PWS and the references cited, the text of this PWS takes precedence. Unless there is a specific written exemption, nothing in this PWS supersedes applicable laws and regulations.

C.2.4 Document Submissions and Compliance Data items referenced by their Contract Data Requirements List (CDRL) titles shall be performed in accordance with the CDRL of the same name (see Attachment D-1, CDRLs and DIDs). All data deliverables are to be prepared or updated and delivered in accordance with the corresponding CDRL items specified in this PWS.

In general, the Contractor shall perform in accordance with the documents and other deliverables developed in response to the technical requirements stated in this PWS as approved by the Government.

The Contractor shall update as required and submit for approval prior to implementation of any changes.

All reference to the "Government" in this PWS will mean by authority of the Contracting Officer.

The Contractor, using the Security Sensitive Information Identification Guide (SSIIG) as guidance, shall make recommendations to TSA regarding any data or information the contractor generates, including deliverables and other submission requirements, which should be considered Security Sensitive Information (SSI). Upon approval by the Government, the Contractor shall label any documents containing SSI as defined in 49 CFR Parts 15 and 1520 as follows:

Warning: This record contains Sensitive Security Information that is controlled under 49 CFR Parts 15 and 1520. No part of this record may be disclosed to persons without a “need-to-know”, as defined in 49 CFR Parts 15 and 1520, except with the written permission of the Administrator of the Transportation Security Administration or the Secretary of Transportation. Unauthorized release may result in civil penalty or other action. For U.S. government agencies, public disclosure is governed by 5 (U.S. Code) U.S.C. 552 and 49 CFR Parts 15 and 1520.

Electronic version of the deliverables containing SSI and all other CDRL submittals shall be submitted on a secure, password-protected Web site; via email; via CD; or as designated by the COR.

The Contractor shall use the following software programs or similar state-of-the-market software that is compatible with TSA software. The following software reflects the minimum standard of compatibility with TSA:

Word Processing Microsoft Word (Version must be compatible with MS Office Suite 2016) Spreadsheet/Graphs Microsoft Excel (Version must be compatible with MS Office Suite 2016) Presentations Microsoft PowerPoint (Version must be compatible with MS Office Suite 2016) Databases Microsoft Access (Version must be compatible with MS Office Suite 2016) Scheduling Microsoft Project (Version must be compatible with MS Office Suite 2016)

C.2.5 Standards and Code Requirements The Contractor shall ensure that all work performed is in compliance with all applicable local, state, and federal standards, codes, and regulations; including obtaining any required licenses, permits, approvals, and/or authorizations.

C.3 Performance Based Logistics Support Requirements

C.3.1 Program Management

C.3.1.1 Program Management Organization The Contractor shall establish and maintain an organization to manage the PBL Contract and associated subcontracts to efficiently and effectively execute the requirements of this PWS.

The Contractor shall describe their management organization in a Program Management Plan (PMP) that:

• Identifies the company’s functional and technical representatives who will respond to requests for information from their Government counterparts;

• Describes risk management techniques, potential risks to Contract implementation, and risk mitigation plans; and

• Identifies subcontractors and describes subcontractor management plans.

The Contractor’s designated Program Manager, identified in B.3.4.4, Contractor Representatives, shall:

• Be responsible for accomplishment of all tasks required by this PWS;

• Serve as technical and programmatic liaison to the Government with the authority to commit company resources as necessary to ensure efficient and timely program execution;

• Organize, plan, schedule, implement, control, analyze, and report on all elements of the Contract;

and

• Present and discuss the status of Contract activities, requirements, and problems during program reviews and in response to requests from the Government.

The Contractor shall prepare and deliver the PMP in accordance with the following referenced CDRL:

CDRL A001 Program Management Plan (PMP)

C.3.1.1.1 Transition The Contractor shall execute a smooth transition of personnel, equipment, logistical resources, and documentation simultaneously, to ensure the successful transition from the incumbent’s maintenance contracts to efficiently and effectively execute the requirements of this PWS. The Contractor shall establish and provide a transition plan to detail their approach to successfully transition.

The Contractor shall describe their Transition Plan that includes:

• Identifying management and key personnel required for the transition.

• Describe the staffing plan and approach to vetting.

• Describe how the Contractor will obtain and put in place logistics support resources and infrastructure.

• Describe how the Contractor will meet Information Technology requirements and obtain

Authority to Operate (ATO) by start of Option Year 1.

• Develop an implementation plan for the proposed TSE Database.

To complete the transition, the Contract shall complete the following:

• The Contractor shall obtain an Authority to Operate for the ticketing system prior to the start of Option Year 1.

• The Contractor shall obtain airport badging for Field Service Technician (FST) and insurance at all Federalized Airports prior to the start of Option Year 1.

• The Contractor shall provide signed subcontract agreements with OEMs and subcontractors no later than sixty days prior to the start of Option Year 1.

The Contractor shall take responsibility for the repair of all open relevant and non-relevant maintenance work orders that are open at the commencement of Option Year 1.

The Contractor shall prepare and deliver the Transition Plan in accordance with the following referenced

CDRL:

CDRL A030 Transition Plan

C.3.1.2 Program Control The Contractor shall report on organizational status during each Program Management Review (PMR).

Program Status Reports (PSR) shall be submitted monthly to address:

• Organizational status (i.e., changes, issues);

• Cost, schedule, technical, and deliverables progress and status; and

• Problems and risks, and mitigation plans.

The Contractor shall prepare and deliver the PSR in accordance with the following referenced CDRL:

CDRL A002 Program Status Report (PSR)

C.3.1.3 Risk Management/Assessment

The Contractor shall perform risk management (cost, schedule, and technical) throughout the performance of this Contract including:

• Developing and maintaining a list of program risks;

• Classifying program risks as low, moderate, or high and notifying the Government of high-risk items within 24 hours of identification;

• Preparing mitigation plans for risks considered low, moderate, or high; and

• Planning and coordinating a recurring meeting with the Government to discuss risks and mitigation status.

Risk management will be addressed during PMRs and in PSRs.

C.3.1.4 Requirements Traceability The Contractor shall document and manage the status of all Contract PBL requirements. The Contractor shall include requirements traceability in all process definitions. Traceability shall allow for mapping requirements to the underlying processes for implementation.

The Contractor shall prepare and deliver a Requirements Traceability Report in accordance with the following referenced CDRL:

CDRL A003 Requirements Traceability Report

C.3.1.5 Transportation Security Equipment Database The Contractor shall establish and maintain a TSE Database which:

• Includes the entire inventory of fielded TSE maintained under this Contract and which will be the basis for computation of performance metrics;

• Uniquely identifies each TSE by model, serial number; and barcode number

• Includes information on all accumulating Preventive Maintenance (PM), Corrective Maintenance

(CM) actions (including warranty if applicable); and Radiation Surveys.

• Includes PM start time (at the machine) and stop time (when the Field Service Technician (FST) is finished) for every unit so TSA can monitor the average PM duration time;

• Includes Reliability, Maintainability, Availability (RMA) metrics data (high and low level) and provides the full maintenance and performance history;

• Reflects all time values reported in local airport location time;

• Provides Government access and data rights to all data collected

• Provides designated Government personnel live ‘read-only’ access to a database enabling them to query maintenance actions on work order tickets

• Ensures Failure Mode Identifier (FMI) codes are in a standard format and used in a consistent manner

• Allows the Government to download data in an excel spreadsheet meeting the requirements of

Section C.2.4, Document Submission and Compliance, of this PWS

• Includes parts replaced data

The Contractor shall establish and maintain a TSE Database in accordance with the following referenced CDRL:

CDRL A004 TSE Database

C.3.1.6 Program Document Library The Contractor shall maintain a Program Document Library (PDL) that:

• Consists of a physical repository of all program documents/data generated by the Contractor that were contract CDRL deliverables to the Government in performance of the contract, other major deliverables requested by the Government in performance of the contract, and documents provided to the Contractor by the Government during the performance of the contract.

• Contains all documents and data generated by the Contractor or provided to the Contractor by the Government during the performance of this Contract;

• Is accessible to authorized Government personnel; and

• Consists of a list of all Contractor internal documents, referred to as a Data Accession List

(DAL), required by the Contractor for implementation of this contract.

The Contractor shall maintain, prepare, and deliver a PDL Index (PDLI) in accordance with the following

CDRL:

CDRL A005, Program Document Library Index

C.3.2 Government Furnished Information All Government Furnished Information (GFI) is listed below and is available upon request.

Source File Type Title Name TSA ILS Excel TSE EDS Parts and Failure Data TSA ILS Excel TSE EDS Inventory List as of January 2023 Leidos SES PDF eXaminer 3DX EDS Service Manual, Rev E2 Leidos SES PDF eXaminer 3DX Integration Guide_8600-21589-00 Rev A1 Leidos SES PDF OptiNet Control Station Users Guide Service Level 3 Leidos SES PDF eXaminer 3DX EDS OptiNet Control Station Users Guide Service level 2, 1 and Z Leidos SES PDF eXaminer 3DX EDS OptiNet Control Station Users Guide Service Level 3_Rev A4 Leidos SES PDF eXaminer 3DX EDS Optinet DRS Reports Manual, Rev A3, 03 Leidos SES PDF eXaminer 3DX EDS Optinet DRS Reports Manual, Rev A3, 03 Leidos SES PDF 3DX6700 Scanner Software Version eX10/eX11 Series User Guide Leidos SES PDF eXaminer 3DX EDS UVS Users Guide Service Level 2, 1, and Z Leidos SES PDF eXaminer 3DX EDS UVS Users Guide Service Level 3, Rev A Leidos SES PDF eXaminer 3DX EDS UVS Users Guide Service Level 3_Rev A1 Leidos SES PDF eXaminer 3DX EDS UVS Users Guide Service Level Z, 1 and 2_Rev A1 Smiths Detection PDF Morpho CTX 9400 DSi/CTX 9000 DSi User Manual, Rev E Smiths Detection PDF Morpho CTX 9800 DSi/CTX 5800 Baggage Handling System (BHS) Interface Guide Smiths Detection PDF Morpho CTX/MUXv2 Software 2.0.x User Manual, Rev A Smiths Detection PDF CTX/MUXv2 Software 2.6.x User Manual, Rev B Smiths Detection PDF Daily PM for CTX 5800, CTX 9000, CTX9400, and CTX9800/9800SEIO Smiths Detection PDF CTX 9000 Dsi BHS Integration Guide Smiths Detection PDF CTX 9400 DSi BHS Interface Guide (CTX PLC) Smiths Detection PDF CTX 9800 DSi/CTX 5800 Baggage Handling System (BHS) Interface Guide Leidos SES PDF Reveal CT 80DR+ EDS Operator Manual Leidos SES PDF Reveal CT 80 DR+ EDS Service Manual

C.3.2.1 OEM Equipment Manuals

In performance of this contract, the Government is providing the equipment manuals submitted by the OEMs.

The Government does not warrant the accuracy of the information in the OEM manuals; however, if the contractor identifies an issue that has the potential to disrupt services or damage equipment, it shall be brought to the attention of the Contracting Officer immediately. The Contractor shall follow the instructions as prescribed by the manuals unless authorized in writing by the Contracting Officer.

C.3.3 Subcontractor Management The Contractor shall inform the Government of all subcontracts and partnering agreements and provide copies of these agreements. The Contractor shall:

• Flow down all applicable requirements to subcontractors for compliance with the overall performance of this Contract;

• Review each subcontractor's technical progress on all assigned tasks and include such technical progress and status information in the PMR packages; and

• Inform the Government in advance of any anticipated disruption of services resulting from conflicts or disputes with subcontractors and partners, strikes, or any other occurrences that may cause disruption of work.

The Contractor shall inform the Government of all subcontracts and partnering agreements in accordance with the following referenced CDRL:

CDRL A007 Subcontractor and Partnering Agreements

C.3.4 Post-Award Conference A post-award conference will be conducted at the Contractor’s or Government-designated facility within 30 calendar days after Contract award. The Government will designate conference attendees and will identify any unique conference support requirements. The Contractor shall prepare minutes from the conference.

The Contractor shall prepare and deliver the Meeting Agenda and Meeting Minutes in accordance with the following referenced CDRL:

CDRL A008A Meeting Agenda and Presentation Materials CDRL A008B Meeting Minutes

C.3.5 Meetings and Reviews The Contractor shall conduct meetings and reviews in accordance with the Government-approved PMP and this PWS. Meetings and reviews will include PMRs, status reviews, and Technical Interchange Meetings (TIM). The Contractor shall provide meeting and review support including:

• Preparing and submitting meeting agendas and presentation materials (i.e., PMR slides);

• Providing administrative support including, as necessary, facilities, materials, office…