DRAFT PWS OPS - 02AUG2021.docx

Performance-Based Work Statement (PWS)

FOR

Overhead and Production Support

(BASIC)

U.S AIR FORCE

Ogden Air logistics complex

02AUG2021

Overhead and Production Support ii

TABLE OF CONTENTS

SCOPE

The purpose of this contract is to provide business/management and production operations and overhead activities to Ogden Air Logistics Complex (OO-ALC) Maintenance Groups, 309 Aerospace Maintenance and Regeneration Group (AMARG), Davis Monthan Air Force Base (AFB), AZ, and Geographically Separated Units (GSUs). The contractor shall supply skilled labor in support of business/management and production operations for depot maintenance to include: planners, schedulers, production support technicians, production material technicians, analysts and other similar functions, as outlined in this basic Performance Work Statement (PWS) and associated task orders (TO). This requirement will not include personal services or inherently governmental functions. The objectives and requirements identified within this PWS are described in general terms. Each TO will specifically address applicable TO requirements, scheduling, TO options, and performance criteria. The contractor shall comply with this and the TO PWS in its entirety.

DESCRIPTION OF SERVICES

Individual TO requirements will be specifically defined to include: location, primary work areas, minimum team compliment (MTC), specialized skills required, and workload requirements. The workforce may include any number and combination of the skill categories cited in the TO requirements. TOs will consist of complete activity as a definable segment of work (i.e., a single shift, a specific process or area). Individual TO requirements will be defined in subsequent paragraphs contained throughout this PWS for individual TO requirements. Compliance with all guidance, publications, regulations and operating instructions provided by the Government or referenced in this and in subsequent task orders is required. For all TO requirements, the contractor shall provide a Monthly Status Report to the Contracting Officer’s Representative (COR) by the 5th business day of each month (CDRL A001/B001).

Report The contractor shall perform oral and/or written reports on tasks and required activities contained in this PWS as specified at the TO level. The contractor shall work with Government Point of Contact (POC) to obtain, discuss, and/or present data pertaining to the assigned tasks.

Document Preparation The contractor shall prepare reports, spreadsheets, graphs, templates and briefing charts for daily, weekly, monthly, quarterly and annual reports, as needed, using legacy systems and Microsoft Suite products such as Word, Excel and Power Point. The contractor shall meet deadlines for reporting as specified at the TO level. Specific requirements will be outlined at the TO level.

Briefing The contractor shall verbally present reports, charts, or other analyzed data to management or other management representatives as outlined in the TO requirements. Briefings shall be concise and accurately summarize pertinent/relevant data.

BASIC SERVICES

Management Support The contractor shall use, create, refine, process and/or provide data to reach goals and objectives on identified projects that integrate organization and enterprise level management objectives. The contractor shall report on the evaluation of the effectiveness and productivity of operations of TO assigned depot-level requirements.

Analytical Support and Technical Writing The contractor shall perform routine, procedural tasks that support management, workloads, and program analytical work. The contractor shall identify resources required to support various levels of program operations. The contractor shall provide records, communications, forms, and other documentation as required. The contractor shall prepare detailed plans, methods, procedures, benchmarking and/or studies for work processes and functions that are interrelated to improve efficiency. The contractor shall independently perform, or participate in integrated product teams (IPT) as an analyst in studies of a broad scope.

The contractor shall analyze and identify non-standard or emerging operational requirements, correctly assessing impact on overall management or production support. The contractor shall analyze problems created by the incompatibility of future programs and identify appropriate corrective action. The contractor shall research and analyze complex and unique logistics policy problems, identify causative factors and corrective actions to minimize system impact. The contractor shall assess relevancy, adequacy, sustainability and attainability by reviewing planning or other relevant documents. The contractor shall be familiar with and utilize the Maintenance, Repair, and Overhaul (MRO) system and various sources to research, compile, and analyze available data and select the information appropriate to the assigned task ensuring accuracy and completeness.

The contractor shall research and analyze data for current and future workload costs and gather data for lean initiatives or process improvements. The contractor shall identify material, financial, and production issues in the OO-ALC’s depot maintenance and depot material areas, including those of a classified nature.

The contractor shall assist both Contractor and Government project/program managers with specific programs; participate in the development and coordination of assessment criteria, indicators and procedures for measuring system/equipment performance, and sustainment effectiveness on a continuing basis. The contractor shall identify problem areas or deficiencies for corrective actions. The contractor shall assess impact of proposed or actual changes in technical requirements, documentation, training and schedules.

Analytical Support Time and Attendance The contractor shall ensure required administrative details associated with the daily operations of Depot Maintenance Accounting and Production System/Time and Attendance (DMAPS/TAA), or applicable system, are conducted in compliance with established policies and procedures. The contractor shall interpret, determine accuracy, recommend revisions to, and assure compliance with higher-level policies, procedures, and directives.

Analytical Workload Support The contractor shall assist Government personnel in analyzing new/existing workloads under the scope of this PWS. The contractor shall research, analyze, evaluate, interpret, and verify assigned tasks. Examples of these tasks may include:

· Identify, coordinate and monitor partnering efforts, to include Public-Private Partnerships (PPP)

· Assist Government personnel in technical or specialized project management

· Identify and analyze commercial certification processes

· Identify and analyze required functional tasks and their interrelationships

· Perform complex analytical studies for cost/benefits analyses, economic analyses, productivity factors, production efficiency, trade studies, feasibility analysis and/or financial analyses relating to program or project alternatives

· Perform technical writing in support of various functions Data Entry/Clerk The contractor shall analyze, interpret, categorize and electronically input a variety of depot maintenance information into Government data base systems. The contractor shall ensure inputs are timely and accurate. Data entry processes and familiarity requirements of Government data systems and subject matter, including coordination for travel requirements, will be outlined at the task order level.

Logistics Management The contractor shall assist Government personnel with Logistics Management operations which may include planning, coordinating, or evaluating the logistical actions required to support a specified mission, weapons system, or other designated program. The contractor shall identify the specific requirements for funding, manpower, material, facilities, vehicles, and services needed to support the program/project and correlate those requirements with program plans to assure that the needed support is provided at the right time and place. Examples of the responsibilities of logistics management include:

· Integrate the actions required of each activity into a comprehensive logistics plan in support of, or to be incorporated into overall program plans.

· Monitor progress toward meeting the logistics plan and to identify the cause and impact of delays or other problems. Varying degrees of responsibility for taking actions to prevent or overcome such problems may also be included and identified at the task order level).

· Adjust plans and schedules for all related actions as required by delays or changes to logistics requirements.

· Evaluate plans for and provisions of logistical support for feasibility, efficiency, and economy, and to develop alternatives when required.

· Determine detailed requirements, within available or allocated resources, for funds, manpower, facilities, equipment, supplies, and services.

· Design and development, procurement, production, storage, distribution, maintenance, transportation, utilization, and disposal of material.

Production Analyst The contractor shall have experience in the existing MRO systems (examples include IMPRESA, Program Depot Maintenance Scheduling System (PDMSS) and MAXIMO. The contractor shall have experience in the MRO environment and associated Air Force (AF) Legacy systems and how they affect AF supply chain management disciplines, policies, and procedures.

Production Support The contractor shall provide depot maintenance production support to include planning, scheduling, production material technicians, and production support technicians. The contractor shall identify and resolve material, financial, and production issues for the OO-ALC depot maintenance and depot material areas, including those of a classified nature, according to government standards of work and scorecard measurements. Specific workloads and requirements will be identified at the TO level. The contractor shall schedule, attend, and lead meetings to discuss workload requirements as required.

Planning The contractor shall assist Government personnel in the development and completion of labor and material standards, shop capability, work control documents, time measurement studies, and associated data to accomplish production processes in applicable MRO or data management system. The contractor shall manage and perform planning tasks in accordance with (IAW) Air Force Instruction (AFI) 21-102, Air Force Material Command (AFMC) 21-102 AFMC Sup, and Government Standards of Work. The contractor shall create, monitor and/or maintain various planning duties or documents. Examples include:

· Work Control Documents (WCD)/Work Authorization Documents (WAD)

· Management of Items Subject to Repair (MISTR)

· Temporary workload (T-jobs), manufacturing workload (M-jobs), planned and unplanned workloads, 206s (Temporary Work Requests), Partnership Workloads and Other Major End Items (OMEI), and Quality Deficiency Report Job Orders.

· AFMC Form 561 Process orders

· Bills of Material (BOM)

· AFMC Form 202 Non-conforming Technical Assistance Reply (Engineering Disposition), Air Force Technical Order (AFTO) 22 Technical Manual Change Recommendation and Reply

· End Item Sales Price (EISP) Scheduling The contractor shall ensure proper shop loading of end items, identify required component parts, manpower and requisitioning/turn-in of production assets. The contractor shall support shops in reporting earned labor hours and end item completions to determine costs in the work-in-process accounts, and Job Order Number (JON) completions for the sales of that production to customers. The contractor shall provide support related to production controlling to include, inducting production assets, selling production assets to and from supply distribution, awaiting parts movements, in-conjunction with the parts requisitioning and distribution, and logbook keeping and filing. The contractor shall monitor applicable systems and resolve production support issues to comply with AFI 21-102, (DMM) and applicable supplements, and government standards of work. The contractor shall have technical knowledge of data systems, production processes, and the ability to interpret directives, and recommend capacity levels for optimal performance IAW applicable regulations.

Production Material/Support Technician (PMT/PST)/Shipping, Receiving Clerk The contractor shall accomplish depot supply material functions. The contractor shall coordinate material support functions with appropriate Production support personnel. The contractor shall research, analyze and perform corrective and preventive actions related to parts supportability and availability using government-provided data. The contractor shall research and identify availability of customer component parts and initiate purchase requests required by the production shops IAW AFMCI 21-102, applicable supplements, and applicable government regulations. The contractor, in coordination with Production support personnel, shall authorize, order, receive, issue, and perform customer front-end JON edits on all requirements submitted by supported maintenance shops, and maintain appropriate on-hand stock levels to support production. The contractor shall ensure the JON is properly charged for the material and the material transaction receipts are filed. The contractor shall provide support within the required depot Management Information Systems (MIS) in the following subparagraphs:

The contractor shall monitor applicable systems to review, analyze, and resolve unplanned material orders and perform other material support operations. Examples of such operations may include:

· Coordinate material requirements with other production support personnel to reduce/turn-in excess serviceable/unserviceable material

· Retrieve and deliver material to appropriate entities

· Perform turn-in transactions for Integrated Prime Vendor (IPV) bench stock

· Perform turn-in operations/documentation for Due In For Maintenance (DIFM) items

· Support Facilitate Other Maintenance (FOM) programs

· Perform Demand History Adjustment (DHA)

The contractor shall provide maintenance material operations to include being proficient with and utilizing the Enterprise Environmental Safety and Occupational Health (EESOH) MIS to authorize, order, receive, issue and account for hazardous material (HM). The contractor shall build management reports on HM using applicable systems. The reports shall identify re-order materials, shelf life, inventory, and backorder status. The contractor shall ensure that hazardous material is properly stored IAW applicable guidance. The contractor shall comply with area specific controls and procedures by local environmental management organizations as identified at the TO level.

The contractor, in coordination with production support personnel, shall conduct research of technical requirements, catalog databases to locate most cost effective available substitutes and new products. The contractor, in coordination with Production Support personnel shall determine stock levels needed for recurring and specialized items based on usage, inventory, project demands, seasonal demands, changing customer needs, and project depletion.

Supply Technician The contractor shall accurately process various supply transactions into the Integrated Logistics Systems-Supply (ILS-S). Examples of transactions include: issue requests, DIFM updates, item record and part number loads, and MICAP verification, processing lateral shipments, and similar standard supply system transactions.

The contractor shall perform research and processes reports using various web-based Government logistics data systems. Examples of these systems include the following:

· Air Force Supply Central Database (AFSCDB) Discoverer (Query and Analysis system)

· D043

· Fed LOG

· Federal Logistics Information System Web Search (Web FLIS)

· Enhanced Technical Information Management System (ETIMS)

· Logistics Installations and Mission Support Enterprise View (LIMS-EV)

· Department of Defense (DoD) email The contractor shall maintain Bench Stock, Shop Stock, Operating Stock, and Work Order Residue IAW applicable guidance.

The contractor shall provide procurement research and purchase options for items or materials not available through normal supply channels. The purchase options are provided to Government personnel in preparation of Government Purchase Card (GPC) requests.

The contractor shall ensure items being turned-in to supply are properly prepared for shipment, tagged, and identified.

Nuclear Weapons-Related Materiel (NWRM) / Serialized Controlled Items The contractor shall issue, receipt, stock, inventory and transport NWRM and/or serialized controlled items. This includes unique requirements not limited to workloads such as F-22, F-35, C-17, B-2 and Foreign Military Sales (FMS) along with process controls necessary for AS9100 and final serialized configurations. Individual TOs will be issued to specifically define the scope of the requirement and schedule of services within this PWS.

The contractor shall have experience and knowledge of material management associated with NWRM and/or serialized controlled items and its associated policies.

The contractor shall comply with NWRM and/or serialized controlled item processes IAW AFI 21-102 and AFMC Supplement, AFI 20-110 and applicable AFMC Supplement.

NWRM and/or Serialized Controlled Items Tracking and Accountability. The contractor shall report potential NWRM and/or serialized controlled items incidents to NWRM Property Custodians (PCs) within timelines established in AFI 20-110.

The contractor shall possess ability to transact, track and report serialized NWRM and/or serialized controlled items material in Air Force systems. Examples of these systems include:

· Reliability and Maintainability Information System (REMIS)

· Positive Inventory Control – Automated Data Capture (PIC-ADC)

· Positive Inventory Control-FUSION (PIC-FUSION)

· Enterprise Data Collection Layer (EDCL)

· IMPRESA (MABSM)

The contractor shall provide Closed Loop Communication, Escalation. The contractor shall plan and show process accountability for effectively handling situations when automated systems for NWRM and/or serialized controlled items tracking and reporting are down or non-functional.

The contractor shall possess knowledge of critical NWRM and/or serialized controlled items, workloads, and shall document process flows, steps illustrating functional responsibilities, and necessary transactions.

· Demilitarization (DEMIL)

· Refurbishment (REFURB)

· Harvest/Reclaim

· MK21 Rear Cover from MUNS (Munitions – CAS)

· Check and Test The contractor shall develop WCDs that include NWRM and/or serialized controlled items.

The contractor shall create and/or maintain BOM structure and manage accurate item attributes, including proper and accountable serialization relative to NWRM and/or serialized controlled items.

The contractor shall coordinate and track NWRM and/or serialized controlled items for shipments and deliveries from the NWRM Storage Facility (NSF) to include NWRM processes and material. The contractor shall report NWRM and/or serialized controlled item deviations within two (2) hours to Government supervision via email and phone call to the Nuclear Weapons Related Materiel Property Custodian (NWRM-PC), IAW AFI 20-110. Government Point of Contact (POC) will be identified in individual TOs. The contractor shall report all other deviations according to Government Standards of Work The contractor shall coordinate, track and manage NWRM and/or serialized controlled items work in process (WIP) at the end item and subcomponent and/or job route levels.

The contractor shall coordinate and track NWRM and/or serialized controlled item inductions, inventory balances, WIP, shipments and deliveries of Munitions related assets (not shipped from NSF). The contractor shall execute transactions with regards to MRO, Combat Ammunition System (CAS) and PIC-FUSION relative to Munitions assets.

The contractor shall assist in the coordination and tracking of NWRM and/or serialized controlled items for shipments and deliveries from the NSF to include NWRM and/or serialized controlled items related processes and material. The contractor shall report NWRM and/or serialized controlled item deviations within two (2) hours to Government supervision (POC’s to be provided at contract award) via email and phone call to the NWRM-PC, IAW AFI 20-110.

The contractor shall have an understanding of management objectives related to depot maintenance, to include NWRM and/or serialized controlled items related processes IAW AFI 21-110 and AFMC Sup and OO-ALC 20-101, AFI 21-102, AFI 32-7086, AFMCI 21-130, and their applicable Hill Air Force Base (HAFB) and 309th Maintenance Wing (309 MXW) supplements or Government Furnished Equipment The contractor shall research and resolve NWRM material and financial error reports IAW Government Standards of Work. NWRM and/or serialized controlled item-related material errors shall be corrected immediately and reported to the NWRM-PC.

The contractor shall be able to use government data system reports to identify and research NWRM and/or serialized controlled items, classifications, inventory, and material balances. The contractor shall report errors and reconciliation procedures to the NWRM-PC and other levels of senior management as defined by Business Office.

PERFORMANCE REQUIREMENTS

Program Management & Reporting The contractor shall provide a management structure that enables contractor personnel to effectively perform the roles and responsibilities associated with the execution of task order requirements. The contractor shall provide a management structure that ensures employees are present and engaged in appropriate tasks as identified in each individual task order PWS.

Contractor Personnel The contractor shall provide all qualified personnel as specified in individual task orders. The contractor shall be responsible for the selection, recruitment, hiring, assignment of duties, and reassignment of duties, transfer, supervision, management, control, and termination of contractor employees in performance of OPS requirements. Contractor personnel are employees of the contractor and under its administrative control and supervision. The contractor and its employees shall not supervise, direct or control the activities of Government personnel or the employees of any other contractor. The contractor shall minimize the impact of turnover for each skill on every task order and shall backfill any vacancy that occurs after task order award within (45) calendar days or as specified in the TO PWS.

Minimum Team Complement (MTC) The MTC is defined as the required minimum amount of staffing necessary for effective performance on each task order. An MTC will be provided in each task order (Table 4.5). The Government will solely determine the MTC. The contractor shall ensure the MTC specified in any applicable task order PWS is maintained throughout each task order Period of Performance (POP).

The objectives for each TO MTC is a fully manned workforce on day 1 of task order POP. Additionally, the objective is that no task order with a MTC discrepancy or deficiency in any given month has a repeated discrepancy in consecutive months.

Upon task order award, the contractor shall have 30 to 60 calendar days, depending upon the size or skills needed for the required task order work force (see paragraphs 4.3.1.2.1 through 4.3.1.2.4 below), or as otherwise stated in the TO requirements, to be fully prepared to perform the task order, IAW the below subparagraphs. The contractor shall ensure all employees possess required training, qualifications, proficiency, and security clearances and satisfy all other access requirements. The contractor understands that any contractor employee may be immediately removed from, or denied access to any Government property, facility, or installation at the sole discretion of the Government.

For existing task orders requiring less than 25 contractor employees, the contractor shall have 100% of the work force fully prepared to perform the task order by no later than 30 days.

For existing task orders requiring 25 or more contractor employees, the contractor shall have no less than 90% of the required workforce fully prepared to perform the task order by no later than 30 days. The remaining 10% must be fully prepared to perform not to exceed 60 days following task award.

For new workload task orders, the contractor shall have no less than 80% of the required work force fully prepared to perform the task order by no later than 30 days. The remaining 20% must be fully prepared to perform not to exceed 60 days following task award.

The contractor shall ensure all proposed task order positions which become vacated during the period of performance are backfilled within 30 days. An alternative time may be agreed upon in writing with the Contracting Officer on an individual task order basis.

Site Supervision The contractor shall manage their employees and provide supervision IAW TO requirements. The contractor shall provide a minimum of one supervisor for a team compliment of 25 employees or greater unless specified by the Government. Exceptions and specifics will be defined at the TO level. The contractor shall identify working leads or site focal points to be responsible for workload assignments to ensure the non-personal services element of this contract is upheld.

Site Supervisors for all task order must be on-site starting on day one of task order POP with no more than 30 cumulative days of absence or vacancy.

Performance Standards The contractor shall meet the performance standards in the basic PWS and subsequent TOs.

The contractor shall meet the required deadlines/due dates, and adhere to schedules for provided services as specified in the TO. The contractor shall have no more than one validated customer complaint for timeliness within a quarterly period from the start of the task order POP.

The contractor shall accurately and efficiently provide the required services with minimal errors and IAW applicable guidance, regulations and/or Government Standards of Work. The contractor shall have no more than one validated customer complaint for repeated errors which negatively impact production, required processes, or workload within a quarterly period from the start of the TO POP.

The contractor shall compile analytical data into required formats or templates for periodic recurring and non-recurring reporting, tracking, or inquiries. Examples include: documents, spreadsheets, emails, graphs, briefing charts, and system templates. The contractor shall use the current MRO system, PDMSS, Government Legacy systems, or other applicable systems for data result reporting. Level of detail, reporting due dates, and other specifics will be defined at the task order level (CDRL A005/B005).

TABLE 4.5 MINIMUM TEAM COMPLIMENT (MTC)

TBD*

TBD*

Totals

*Skill categories will be determined at the TO level

Note: MTC includes 1,920 hours per year (or associated subdivision) for one manpower equivalent

Total Task Order MTC: TBD

SERVICE SUMMARY

Services Summary. Additional services summary requirements for required tasks will be identified at the TO level with associated qualitative and/or quantitative standards. Applicable performance thresholds will be specified at the TO level according to skill set requirements.

TABLE 5.1

- Existing task orders requiring < 25 contractor employees, 100% of the work force by no later than 30 days.

- Existing task orders with 25 or more contractor employees: minimum of 90% of the work force by no later than 30 days, and remaining 10% not to exceed 60 days.

- New workload, regardless of task size: 80% by no later than 30 days, and remaining 20% not to exceed 60 days.

Annually, by 31 October, with no deviations

Definitions:

* Deviation – A deviation is defined as one instance of not complying with written AF, AFMC, or OO-ALC policies/guidance – or – one instance of submitting applicable deliverables after the identified due date IAW the applicable CDRL.

** Validated customer complaint – A customer complaint that is reviewed, documented, and confirmed by the COR via a Corrective Action Report (CAR)

CONTRACT DATA REQUIREMENTS LIST (CDRL)

CDRL requirements Contract information data shall be delivered, as identified at the TO level, electronically in accordance to the corresponding requirement for each Data Item listed in Table 6.2 (below). The contractor shall have no more than one error per quarter for all CDRL submittals. The contractor shall submit CDRLs according to the CDRL due date and have no more than one CDRL per quarter submitted after the identified CDRL due date. Grammatical errors do not count as an error. Substantive mistakes shall be corrected within two working days and corrective action taken to prevent recurrence of inaccurate and/or late CDRLs.

Reporting All reporting requirements listed below are applicable, unless omitted at the TO level, and shall include current site-specific information.

TABLE 6.2

Status Report The contractor shall provide a monthly status report. The report shall include progress on concerns, issues, roadblocks, etc. Examples include: progress on identified deficiencies, project status, completion dates, manpower issues, as well as contractor accomplishments. Reports may be tailored at the task order level. (CDRL A001/B001) The contractor shall include an updated Team Complement (employee listing) with the monthly status report which identifies employees name, job series, employees supervisors name or lead, date of hire, security clearance, and Common Access Card (CAC) to the Contracting Officer Representative (COR) no later than (10) days prior to contract start (during ramp up) and no later than the 5th business day of every month. An updated report shall be submitted within 2 weeks if there is any change to the team compliment. This will ensure the COR and on-site contractor supervisor/lead are aware of all contract employees onsite (CDRL A001/B001).

The contractor shall provide projected workload availability, ensuring coverage in projected areas where there may be a shortfall of coverage. In instances of potential workload shortfalls, the contractor shall address how they shall provide coverage in the affected area(s). The contractor shall provide written notice to the Government Representative and COR within 30 days prior to any contractor employees being absent for the purpose of attending contractor-provided training. The monthly status report may be used for this notification. (CDRL A001/B001).

GOVERNMENT FURNISHED PROPERTY (GFP)

GFP will be defined at the TO level.

The contractor shall conduct an inventory of all GFP on a yearly basis and/or at the completion of each task order IAW Federal Acquisition Regulation (FAR) 52.245-1. The contractor may have access to government-furnished laptop computer, technical data, equipment, workspace, vehicles, and supplies as necessary to fulfill TOs issued under this contract.

Foreign Object Debris and Tool Control – The contractor shall comply with government tool and Foreign Object Damage (FOD) control and accountability procedures:

The contractor shall immediately report any lost tools, equipment, and FOD, and comply with lost tool procedures outlined within Chapter 10 of: AFI 21-102, AFI 21-102 AFMC SUP, and AFSCMAN 21-102. The contractor shall notify the COR and Government Representative (GR) of the lost tool and provide the complex tool manager a copy of AFMC Form 310 Lost/Found Item Report.

The contractor shall ensure contractor employees and subcontractor employees are trained on tool and FOD control and accountability procedures and provide a roster to the COR upon request.

GOVERNMENT SHARED PROPERTY (GSP) AND FACILITIES

GSP is defined as property that is provided by the Government that is not subject to FAR 52.245-1 inventory procedures. Examples include desks, desktop computers, (excluding laptop computers) and peripherals, etc. Government equipment custodians will issue hand receipts for equipment, computers, and printers as necessary and are responsible for accountability. The contractor will be provided access to facilities, equipment, and property considered incidental for execution of specific TOs. Any GSP provided to the contractor in the individual task order shall be returned to the using organization upon completion of the task order. The contractor shall provide protection to GSP to prevent damage during the period of time the GSP is under the control or in possession of the contractor.

Safeguarding The contractor shall be responsible for safeguarding and shall account for all incidental government property provided for contractor use. At the close of each work period, government facilities, property, and materials shall be secured.

GENERAL INFORMATION

SECURITY

Base Access / Network Access The contractor shall comply with DoD, Air Force, Hill AFB, AMARG Davis-Monthan, and other GSU location specific security requirements that pertain to this contract as specified at the TO level. The contractor must meet the same security requirements as Government employees for access to the Government installation’s network, Automated Information Systems (AIS), and controlled access areas.

Security Clearance Requirements The contractor shall ensure all employees possess the required security clearance and base access requirements upon the start of TO period of performance (post ramp up period) as defined in the TO requirements. Per DoDM 5200.02_AFMAN 16-1405, persons accessing the base network shall, at a minimum, have a completed favorable Local Files Check (not by 75 SFS) or a favorable National Agency Check (NAC, ENTNAC, or NACI) if required by Homeland Security Presidential Directive 12 (HSPD-12), verified through the Joint Personnel Adjudication System (JPAS). IAW AFI 16-1406 AFMCSUPP, Air Force Industrial Security Program (19 Dec 2017) when Contractors require unescorted entry to restricted areas, access to sensitive unclassified information, access to Government automated information systems (AIS) and/or sensitive equipment, not involving access to classified information, the Contractor's personnel security questionnaire is processed by the sponsoring AF activity per DoDM 5200.02 _AFMAN 16-1405. The contractor understands that any contractor employee may be immediately removed from, or denied access to any Government property, facility, or installation at the sole discretion of the Government.

Secret Security Clearance Requirements When identified at the TO level, contractor personnel shall be required to posses and maintain a Secret Security Clearance with the required investigations completed, to include a favorable National Agency Check (NACIC) and National Agency Check with Local Agency Checks and Credit Check (NACLC) and local agency checks IAW AFI 31-501, Personnel Security Management Program, Air Force Systems Security Instruction (AFSSI) 8522, Access to Information. Any costs associated with obtaining the Secret Security Clearance or Single Scope Background Investigation (SSBI) shall be the responsibility of the Contractor.

Contractor employees shall complete Network User Licensing Computer Based Training (CBT) per AFI 33-115 Volume 2, paragraph 5.4.

Contractor employees requiring a Government provided e-mail account shall annually complete the DoD Information Assurance Cyber Awareness Challenge training. Interim access may be granted by Designated Approving Authorities only after submission of the National Agency Compartmentalize Investigation (NACI), and having a Local File Check completed by the 75th Security Forces Squadron.

Contractors who no longer need network or AIS access shall report within 3 business days to the appropriate security manager and the Functional System Administrator.

Common Access Card (CAC) The contractor shall obtain and maintain the clearances and licenses as required per the attached DD Form 254. For a CAC to be issued to the contractor, then an AFMC Form 496 will be submitted to the Security Forces, Pass and Registration Office. The contractor shall be required to complete and submit a CAC application form for each of the firm's employees who must have access to the installation.

Contractor Identification When contractor employees are outside of the secure work area within HAFB, they shall wear visible government-provided identification either as a part of, or attached to, their outer clothing. The identification shall clearly identify the individual as being a contractor employee.

Controlled Areas The contractor shall be required to complete and submit AF Form 2586 for each employee who must have access to a controlled area at the installation. The Security Forces Pass and Registration Office, upon issuance of the AF Form 1199, will return the completed AF Form 2586 to the individual receiving the badge. The AF Form 2586 shall be returned to the appropriate security manager for accountability. This process may differ for different locations and will be specified at the TO level.

New Personnel During performance of the contract and at the termination or completion of the contract, the contractor shall be responsible for obtaining required identification for newly assigned personnel, and for prompt return of credentials to the Security Forces Pass and Registration Office, for any employee who no longer requires access to the work site. Lost badges shall be reported to the Complex Security Officer within one working day of loss.

Security Violations Should a security violation occur, the contractor shall immediately report to the Complex Security Officer all available facts relating to each instance and take such precautions as the Security Manager may reasonably require for security purposes. The contractor shall take reasonable and prudent action to establish control of the scene, prevent further violation, and to preserve evidence until released by proper authority. The contractor shall cooperate fully and assist Government personnel as the Government conducts an investigation of the violation And shall participate until the investigation is completed.

Operations Security (OPSEC) Contractor employees who have access to Government installations and facilities or critical information shall be trained on Operations Security (OPSEC) within 90 days after initial assignment of the TO level IAW AFI 10-701, para 4.1-4.2. Contractor employees shall complete Human Relations training annually.

The contractor understands that any contractor employee may be summarily and immediately removed from or denied access to any government property, facility, and installation at the sole discretion of competent government authority if that authority determines such action is necessary to protect or preserve Government property, safety and security, or to maintain good order and discipline.

Physical Security and Key Control Government Property The contractor shall be responsible for safeguarding all government property provided for contractor use. At the close of each work period, property and materials shall be secured.

Key Control The contractor shall establish and implement methods of ensuring that all keys/key cards issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons. No keys issued to the contractor by the Government shall be duplicated. NOTE: All references to keys also include key cards.

Lost or Duplicated Keys The contractor shall immediately report the occurrences of a lost or duplicate key to the appropriate Security Manager(s). Upon written direction from the contracting officer, the contractor shall rekey or replace the affected lock or locks; however, the Government has the option to replace or rekey the affected lock or locks. When the replacement of locks or rekeying is performed by the Government, the total cost of rekeying or the replacement of the lock or locks shall be deducted from the payment due the contractor.

The contractor shall prohibit the use of keys issued by the Government by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor’s employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Security Managers.

Lock Combinations The contractor shall establish and implement methods of ensuring any lock combinations are not revealed to unauthorized persons. The contractor shall ensure lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan (CDRL A002/B002).

CONSERVATON OF UTILITIES

The contractor shall ensure that contractor employees follow applicable Air Force base utilities conservation practices to reduce waste as much as practicable. The contractor shall be aware of OO-ALC Energy Policy. Contractors shall contribute to the effectiveness of the OO-ALC Energy Management System (EnMS), including the achievement of its objectives and energy targets. It is expected that the contractor shall ensure their activities are in line with improving OO-ALC energy performance. Contractors found negligent of these requirements can have a negative impact.

The contractor shall be responsible for operating under conditions that prevent the waste of utilities, which include the following:

· Lights shall be used only in areas where and when work is actually being performed.

· Mechanical equipment controls for heating, ventilation, and air conditioning systems shall not be adjusted by the contractor or by contractor employees unless authorized.

· Water faucets or valves shall be turned off after the required use.

· Government telephones, computers, fax machines, copy machines, and other equipment shall be used only for official Government business.

INSTALLATION-SPECIFIC SAFETY AND HEALTH STANDARDS

Volunteer Protection Program (VPP) Hill AFB, along with the entire Air Force, has adopted the VPP as recognized by Occupation Safety Health Association (OSHA). Consequently, VPP impacts the Prime and all subcontractors operating on Air Force Installations. It is the contractor’s responsibility to ensure its employees and managers have a comprehensive understanding of VPP as well as full compliance with OSHA requirements. Detailed information on VPP is available on the OSHA website. Contractors, whether regularly involved in routine site operations or engaged in temporary projects such as construction or repair, must follow the safety and health rules of the installation or VPP site.

VPP requirements apply to contractors whose employees work more than 1,000 hours per quarter. The contractor shall flow down these requirements to all subcontractors who qualify as applicable contractors under this contract.

Contractors are required to provide from their OSHA 300 information the Total Case Incident Rate/Days Away Restricted or Transferred (TCIR/DART) rates and submit them to the Contracting Officer (CO) as part of the installation’s annual OSHA VPP self-evaluation report. (CDRL A001/B001) Safety Program The contractor shall implement a safety program that ensures protection of Government personnel and property. (See Appendix C). As part of the Safety Program the contractor shall comply with Appendix C of this PWS.

Accident/Mishap Prevention and Reporting In the event of an accident/mishap, the contractor shall take reasonable and prudent action to establish control of the accident/mishap scene, prevent further damage to persons or property, and preserve evidence. A written or email copy of the mishap/incident notification shall be sent within three calendar days to the Government Representative, who will forward it to OO-ALC/SEO. (CDRL A004/B004)

QUALITY CONTROL PROGRAM

The Contractor shall provide a Quality Control Plan (QCP) as part of the proposal to ensure the requirements of this contract are provided as specified. The Contractor's quality management program shall comply with the minimum quality management systems elements specified in the latest American National Standards Institute (ANSI), American Standards Organization (ASO), and International Standard Organization (ISO) family of standards (CDRL A002/B002).

Quality Assurance Upon TO award the CO will appoint a COR.

The COR will provide continuous technical oversight of the Contractor’s performance at the TO level. The COR(s) or alternate(s) will inform the Contractor when discrepancies occur and will request corrective action. The services to be performed by the Contractor during the period of this contract on subsequent TOs are at all times and places subject to review by the CO or authorized representative(s).

Government Observation The COR will perform periodic surveillance for the purpose of observing how work is performed. Government personnel, other than the CO and CORs, may from time-to-time, with CO coordination, observe contractor operations. These personnel may not interfere with Contractor performance or make any changes to the contract. The CO will authorize any changes to the contract verbally and/or in writing.

HOURS OF OPERATION

The contractor shall perform the services required under this contract during normal hours of operation. OO-ALC operates three (3) works schedules: day, swing, and graveyard shifts. Work schedules shall remain flexible and will be defined at the TO level. The contractor is responsible for designating work hours for their employees but at a minimum shall be available as required by the Government according to the area assigned. This may vary depending on location, project, or event. Situational Teleworking may be authorized by the Government at the TO level.

The contractor shall perform services required under this contract per OO-ALC production work schedules. Specific work schedules will be defined in each TO. IAW the U.S. Department of Labor, Wage and Hours Division, “Unless specifically exempted, employees covered by the Act must receive overtime pay for hours worked in excess of 40 in a workweek at a rate not less than time and one-half their regular rates of pay.” Unless specifically required at the TO level, the Government will not authorize overtime hours; therefore, it is the responsibility of the contractor, not the Government, to…