Sol_DOL-OPS-16-R-00033.pdf

DOL-OPS-16-R-00033

SOLICITATION, OFFER AND AWARD

4. TYPE OF SOLICITATION2. CONTRACT NUMBER 3. SOLICITATION NUMBER

7. ISSUED BY CODE 8. ADDRESS OFFER TO (If other than Item 7)

ORDER UNDER DPAS (15 CFR 700)

6. REQUISITION/PURCHASE NUMBER

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

NEGOTIATED (RFP)

SEALED BID (IFB)

5. DATE ISSUED

1. THIS CONTRACT IS A RATED RATING PAGE OF PAGES

1 137

C. E-MAIL ADDRESS

EXT.NUMBERAREA CODE

B. TELEPHONE (NO COLLECT CALLS)A. NAME

10. FOR

INFORMATION

CALL:

CAUTION: LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

(Date)(Hour) local timeuntildepository located in copies for furnishing the supplies or services in the Schedule will be received at the place specified in Item 8, or if hand carried, in the

SOLICITATION

9. Sealed offers in original and

PART IV - REPRESENTATIONS AND INSTRUCTIONS

OTHER STATEMENTS OF OFFERORS

EVALUATION FACTORS FOR AWARD

INSTRS., CONDS., AND NOTICES TO OFFERORS

REPRESENTATIONS, CERTIFICATIONS AND

LIST OF ATTACHMENTS

CONTRACT CLAUSES

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.

I

J

K

L

M SPECIAL CONTRACT REQUIREMENTS

CONTRACT ADMINISTRATION DATA

DELIVERIES OR PERFORMANCE

INSPECTION AND ACCEPTANCE

PACKAGING AND MARKING

DESCRIPTION/SPECS./WORK STATEMENT

SUPPLIES OR SERVICES AND PRICES/COSTS

SOLICITATION/CONTRACT FORM

PART II - CONTRACT CLAUSESPART I - THE SCHEDULE

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G

F

E

D

C

B

A

SEC. DESCRIPTION PAGE(S) (X) DESCRIPTION SEC. (X)

11. TABLE OF CONTENTS

18. OFFER DATE17. SIGNATURE

SUCH ADDRESS IN SCHEDULE.

IS DIFFERENT FROM ABOVE - ENTER

15C. CHECK IF REMITTANCE ADDRESS

EXT.NUMBERAREA CODE

15B. TELEPHONE NUMBER

(Type or print)AND

ADDRESS

OF

OFFEROR

CODE FACILITY

16. NAME AND TITLE OF PERSON AUTHORIZED TO SIGN OFFER15A. NAME

DATEAMENDMENT NO.DATEAMENDMENT NO.

and related documents numbered and dated):

amendments to the SOLICITATION for offerors

(The offeror acknowledges receipt of

14. ACKNOWLEDGEMENT OF AMENDMENTS

CALENDAR DAYS (%)30 CALENDAR DAYS (%)20 CALENDAR DAYS (%)10 CALENDAR DAYS (%)

(See Section I, Clause No. 52.232.8)

13. DISCOUNT FOR PROMPT PAYMENT

designated point(s), within the time specified in the schedule.

by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the

12. In compliance with the above, the undersigned agrees, if this offer is accepted within ______________ calendar days (60 calendar days unless a different period is inserted

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

OFFER (Must be fully completed by offeror)

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

28. AWARD DATE

(Signature of Contracting Officer)

27. UNITED STATES OF AMERICA

25. PAYMENT WILL BE MADE BY

26. NAME OF CONTRACTING OFFICER (Type or print)

CODE 24. ADMINISTERED BY (If other than Item 7)

ITEM

(4 copies unless otherwise specified)

23. SUBMIT INVOICES TO ADDRESS SHOWN IN

41 U.S.C. 253 (c) ( 10 U.S.C. 2304 (c) (

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION:

21. ACCOUNTING AND APPROPRIATION20. AMOUNT19. ACCEPTED AS TO ITEMS NUMBERED

AWARD (To be completed by government)

CODE

16-EBSA-OTI-NAT-003505/25/2016

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OPS

US Department of Labor Office of Procurement Services 200 Constitution Ave, NW S-4307 Washington DC 20210

1430 ES 06/29/2016

Sheila Thompson thompson.sheila@dol.gov

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PAGE(S)

DONNA MCMULLEN

AUTHORIZED FOR LOCAL REPRODUCTION

Previous edition is unusable

STANDARD FORM 33 (Rev. 9-97)

Prescribed by GSA - FAR (48 CFR) 53.214(c)

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

2 137

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

DOL-OPS-16-R-00033

(A) (B) (C) (D) (E) (F)

Delivery Location Code: EBSA DC OTIS

US DEPARTMENT OF LABOR

200 CONSTITUTION AVE.

ROOM N5457

WASHINGTON DC 20210 USA

FOB: Destination

Period of Performance: 09/22/2016 to 09/21/2021

0001 BASE YEAR - INDEPDENTENT VERIFICATION AND

VALIDATION FOR EFAST2

08/22/2016 - 08/21/2017

Product/Service Code: D307

Period of Performance: 08/22/2016 to 08/21/2017

1001 OPTION YEAR ONE - INDEPDENTENT VERIFICATION AND

VALIDATION FOR EFAST2

08/22/2017 - 08/21/2018

(Option Line Item)

(Anticipated Option Exercise Date)06/22/2017

Product/Service Code: D307

Period of Performance: 08/22/2017 to 08/21/2018

2001 OPTION YEAR TWO - INDEPDENTENT VERIFICATION AND

VALIDATION FOR EFAST2

08/22/2018 - 08/21/2019

(Option Line Item)

(Anticipated Option Exercise Date)06/22/2018

Product/Service Code: D307

Period of Performance: 08/22/2018 to 08/21/2019

3001 OPTION YEAR THREE - INDEPDENTENT VERIFICATION AND

VALIDATION FOR EFAST2

08/22/2019 - 08/21/2020

(Option Line Item)

(Anticipated Option Exercise Date)06/22/2019

Product/Service Code: D307

Period of Performance: 08/22/2019 to 08/21/2020

4001 OPTION YEAR FOUR - INDEPDENTENT VERIFICATION AND

VALIDATION FOR EFAST2

08/22/2020 - 08/21/2021

(Option Line Item)

(Anticipated Option Exercise Date)06/22/2020

Product/Service Code: D307

Continued ...

OPTIONAL FORM 336 (4-86)

Sponsored by GSA

FAR (48 CFR) 53.110

NSN 7540-01-152-8067

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

3 137

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

DOL-OPS-16-R-00033

(A) (B) (C) (D) (E) (F)

Period of Performance: 08/22/2020 to 08/21/2021

OPTIONAL FORM 336 (4-86)

Sponsored by GSA

FAR (48 CFR) 53.110

NSN 7540-01-152-8067

A - Solicitation/Contract Form B - Supplies or Services/Prices C - Description/Specifications D - Packaging and Marking E - Inspection and Acceptance F - Deliveries or Performance G - Contract Administration Data H - Special Contract Requirements I - Contract Clauses J - List of Documents, Exhibits and Other Attachments K - Representations, Certifications, and Other Statements of Bidders L - Instructions,Conditions, and Notices to Bidders M - Evaluation Factors for Award

A - Solicitation/Contract Form

B - Supplies or Services/Prices

B SUPPLIES AND SERVICES

B.1 INFORMATION TECHNOLDOGY DESCRPTION, COST AND PRICING

The Contractor shall provide the necessary Professional and Independent Validation and Verification (IV&V) expertise to maintain and increase the responsiveness, accuracy, and effectiveness of EBSA’s IT applications.

ITEM

No.

DESCRIPTION OF

SUPPLIES/SERVICES

QTY UNIT UNIT

PRICE

AMOUNT

0001 Independent Validation and Verification (IV&V) for EFAST2

1 Year

1001 Independent Validation and Verification (IV&V) for EFAST2

1 Year

2001 Independent Validation and Verification (IV&V) for EFAST2

1 Year

3001 Independent Validation and Verification (IV&V) for EFAST2

1 Year

4001 Independent Validation and Verification (IV&V) for EFAST2

1 Year

GRAND TOTAL

B.2 COMPENSATION

The contract comprises a Base Period and four 1-year options, Option I through IV.

These period(s) are as described below:

Year Start End Base Period 08/22/2016 08/21/2017 Option Period I 08/22/2017 08/21/2018 Option Period II 08/22/2018 08/21/2019 Option Period III 08/22/2019 08/21/2020 Option Period IV 08/22/2020 08/21/2021

B.3 TYPE OF CONTRACT

This is an Indefinite Delivery/Indefinite Quantity (IDIQ), Labor-Hour task order contract at the fixed hourly rates identified in Section B.4 with a price ceiling for each year based on a not to exceed total number of hours. The fixed hourly rates for each labor category include all direct labor costs, indirect costs, overhead, general and administrative (G&A) expenses and profit.

Labor category titles used in Section B.4 and C, are for guidance and do not have to be matched identically in the vendor’s proposals.

Vendors are welcome to propose their proprietary categories that match the work requirements listed.

B.3.1 CONTRACT MINIMUM

The Government agrees to order a guaranteed contract minimum of $400,000.00 to provide the required services for the period of performance of the initial task order.

B.4 PRICE/COST SCHEDULE

LABOR HOUR RATES DURING THE BASE YEAR FOR ONSITE WORK BY

Base FY2016 8/22/2016 - 8/21/2017

Rate Hours Total Program Manager 1880 Subject Matter Expert 3300 Sr. Systems Analyst 3760 Sr. System Arch. 5640 Sr. Security Auditor 5640 Systems Analyst 5640 Program Analyst 5640 Researcher 940 Contract Specialist 1880 Administrative Analyst 4875

ODC

Total

LABOR HOUR RATES DURING THE FIRST OPTION YEAR FOR ONSITE

In the event the Government exercises its option to renew this contract for the first option year, the following rate/hour shall be applicable for the following labor categories.

Opt 1 FY2017 8/22/2017 - 8/21/2018

Rate Hours Total Program Manager 1880 Subject Matter Expert 3300 Sr. Systems Analyst 3760 Sr. System Arch. 5640 Sr. Security Auditor 5640 Systems Analyst 5640 Program Analyst 5640 Researcher 940 Contract Specialist 1880 Administrative Analyst 4875

ODC

Total

LABOR HOUR RATES DURING THE SECOND OPTION YEAR FOR ONSITE

In the event the Government exercises its option to renew this contract for the first option year, the following rate/hour shall be applicable for the following labor categories.

Opt 2 FY2018 8/22/2018 - 8/21/2019

Rate Hours Total Program Manager 1880 Subject Matter Expert 3300 Sr. Systems Analyst 3760 Sr. System Arch. 5640 Sr. Security Auditor 5640 Systems Analyst 5640 Program Analyst 5640 Researcher 940 Contract Specialist 1880 Administrative Analyst 4875

ODC

Total

LABOR HOUR RATES DURING THE THIRD OPTION YEAR FOR ONSITE

In the event the Government exercises its option to renew this contract for the first option year, the following rate/hour shall be applicable for the following labor categories.

Opt 3 FY2019 8/22/2019 - 8/21/2020

Rate Hours Total Program Manager 1880 Subject Matter Expert 3300 Sr. Systems Analyst 3760 Sr. System Arch. 5640 Sr. Security Auditor 5640 Systems Analyst 5640 Program Analyst 5640 Researcher 940 Contract Specialist 1880 Administrative Analyst 4875

ODC

Total

LABOR HOUR RATES DURING THE FOURTH OPTION YEAR FOR ONSITE

In the event the Government exercises its option to renew this contract for the first option year, the following rate/hour shall be applicable for the following labor categories.

Opt 4 FY2020 8/22/2020 - 8/21/2021

Rate Hours Total

Program Manager 1880 Subject Matter Expert 3300 Sr. Systems Analyst 3760 Sr. System Arch. 5640 Sr. Security Auditor 5640

Systems Analyst 5640

Program Analyst 5640 Researcher 940 Contract Specialist 1880 Administrative Analyst 4875

ODC

Total

B.5 CONTRACT AMOUNT INCREASE/DECREASE

The Government maintains the right to incrementally fund this contract at any time in order to provide sufficient funds to cover the anticipated levels of effort required for the remainder of the contract terms. Additional funds will be obligated on appropriate contract modifications signed by the Contracting Officer. Such funding modifications will state the existing total contract amount, the amount of increased funding and the new total contract amount.

The Government will also have the right to unilaterally decrease funds for this contract in the same manner as above.

C - Description/Specifications

STATEMENT OF WORK

1.0 INTRODUCTION

The Employee Benefits Security Administration (EBSA) of the Department of Labor (DOL) requires professional services to maintain and increase the responsiveness, accuracy, and effectiveness of EBSA’s IT applications. The tasks in this SOW are:

Requirements Development Technical Independent Verification and Validation Recompete Support Program Management Support Procurement Support

Within each task/subtask in the SOW, the scope of the requirement is denoted as EBSA IT applications (in general) or specified as the ERISA Filing Acceptance System (EFAST) application. The Contractor must separately track and report costs for EFAST-related services from other services.

Each task is described in the sections that follow. For each task, the Contractor shall provide formal written analyses to the Government at the Government’s request. The Contractor shall assist in conveying analyses to other EBSA contractors and/or stakeholders in meetings, briefings and/or in writing at the Government’s request.

The services to be provided under this contract are composed of an initial contract period of one year, with four non-guaranteed option years, for a total potential contract life of five years. This contract is a labor-hour contract, under which individual task orders will be separately executed.

The Contractor shall conduct the work on this Contract within the continental United States (lower 48 states and Washington, DC). The Government does not require the contractor facilities be conveniently located near DOL's national office in Washington DC, and understands the Contractor's need to conduct the work in the most advantageous manner with regards to cost competitiveness and labor supply considerations. The Contractor shall, however, consider facility accessibility and convenience to DOL's national office in the conduct of all work carried out under this Contract in order to facilitate travel among DOL's national office in Washington, DC, EBSA IT program locations (currently including but not necessarily limited to Kansas and Colorado), and any subcontractor/consultant facilities.

The Contractor shall lead weekly project status meetings with the PM/COR. The Contractor’s representatives shall be prepared to discuss the status of all ongoing projects, problems, or concerns they might have in completing assignments or any other topics of interest.

Contractor representatives actually performing the work efforts under this contract shall participate directly in meetings and discussions with the Government.

As an independent reviewer and assessor, the Contractor may not have any contractual or financial relationship with the vendors performing the work being evaluated.

2.0 REQUIREMENTS DEVELOPMENT SUPPORT

The Contractor shall perform requirements development activities as described below. The Contractor shall provide expertise and analysis to define technical requirements and statements of work for efforts and proposed changes to the EBSA application for operations vendors to implement.

2.1 EFAST Rollover Requirements

2.1.1 Rollover Requirements Development and Delivery

The Contractor shall analyze and evaluate proposed and/or final Form 5500 forms and instructions changes.

The Contractor shall identify and estimate cost, schedule and technical impacts of Form 5500 processing changes as requested by the Government. The Contractor shall translate Government-requested changes into EFAST rollover requirements. At the Government’s request, the Contractor shall clarify requirements and lead requirement clarification meetings with select Government stakeholders and/or the EFAST vendor.

The rollover requirements provided by the Contractor are implemented into EFAST and dozens of third-party filing software products designed to prepare and transmit Form 5500 returns/reports to EFAST. It is therefore imperative that the requirements be accurate, internally consistent, and of the highest quality.

The Contractor shall provide a draft rollover package development plan to the Program Manager (PM), implement requested changes to the draft plan, and provide a final annual rollover package development plan no later than June. The rollover package development plan shall detail a schedule for developing and delivering cost estimates for the Government’s initial requested changes, developing and delivering draft rollover packages for stakeholder review, conducting clarification meetings with stakeholders, and developing and delivering a final rollover package no later than February 10th. The Contractor shall track and incorporate Government-requested changes to the rollover package.

The rollover package includes:

a) a summary of changes;

b) a user-friendly version of the Data Element Requirements (DER) for over one thousand variables specifying elements to include (but not limited to) Form, Interface Requirements Document (IRD) variable, Variable number, Form Label, Line Number, XML Element Name, Element ID, Edit Test, Schema Info, MinOccurs, MaxOccurs, Type Info, Base, Restrictions, and Acknowledgement Error Messages;

c) programmer-friendly versions of the DER including (but not limited to) DER.XML, EFAST.wsdl, MessageTypes.xsd, xmlmime.xsd, attachments.xsd, Form5500.xsd, SF.xsd, SchA.xsd, SchMB.xsd, SchSB.xsd, SchC.xsd, SchD.xsd, SchG.xsd, SchH.xsd, SchI.xsd, SchR.xsd;

d) edit test requirements for required business rules. (Currently there are approximately 350 such rules.) These shall be defined in the DER specifying: TestID, Severity, Specification, Bypasses, Explanation, Acknowledgement Error Message, and XPath; and,

e) an IRD to describe the characteristics and layout of distributions among the three stakeholder Government agencies and EFAST vendor;

f) a due date table specific to filings for active processing years;

g) supplemental specifications where applicable;

h) draft changes to EFAST contract section C where applicable;

i) a spreadsheet specifying how values of blank and zero are interpreted in Form 5500 fields.

2.1.2 Requirements Maintenance

At the Government’s request, the Contractor shall analyze and evaluate the completeness and accuracy of EFAST rollover requirements. In the event requirements in the final rollover package were not specified correctly, the Contractor shall notify the PM immediately, and provide corrections in the form of change pages or revised files as directed by the PM.

At the Government’s request, the Contractor shall analyze why Form 5500 Series data may incorrectly fail edit tests. The Contractor shall assist in modifying the corresponding edit tests, forms, instructions, or filer educational material.

2.2 Forms Development Mock-Ups

At the Government’s request, the Contractor shall develop mock-ups of the Form 5500 series forms, schedules and instructions including:

Multiple rounds of the creation/revision/quality assurance of the forms, schedules, and instruction mock-up process;

Attendance at Forms Committee meetings with DOL, and participating agencies;

Minor typographical or formatting changes after delivery of final round of mock-ups.

In addition to clean versions of the forms, schedules and instructions; the contractor shall provide red-line change versions with each round of the mock-up process. These red-line copies should only display changes made to the documents from the previous form year version, and should not display changes made to changes throughout the development cycle, or formatting changes. The clean and red-line mock-ups shall be provided to the Government in accordance with the annual forms/instructions development schedule or as requested by the Government.

The Contractor shall propose a forms development software product to create the mock-ups. The resulting files must be portable and easily editable by the Government. The Contractor-developed forms, schedules and instructions must be formatted precisely to match the existing forms, schedules and instructions formatting currently published by the Government unless otherwise agreed to by the Government.

2.3 EFAST Change Requirements Development

At the Government’s request, the Contractor shall support EBSA in planning, specifying, and monitoring changes to EFAST. Based on changes identified by the Government, the Contractor shall develop and deliver summary narratives and associated independent Government cost estimates. Upon Government approval, the Contractor shall then develop detailed statements of work for the changes, along with detailed requirements where needed. Changes may impact any area of EFAST (e.g., performance standards, production operations, special processing, web portal, Internet Filing (IFILE), Internet Registration (IREG), Internet Filing Acceptance (IFAS), third-party software developer support programs, entity control, data management, data dissemination, records management, contact center, quality assurance, quality control, testing, security, configuration management, etc.).

At the Government’s request, the Contractor shall assist with the development of solicitation packages/RFPs, technical reviews and cost analysis of EFAST vendor proposals and risk assessments for proposed changes.

2.4 ERISA Stakeholder Management Support

The Contractor shall analyze ERISA and EFAST data and concerns as part of its requirements development support; including communications from EFAST vendors and stakeholders. At the Government’s request, the Contractor shall participate in meetings or lead presentations with program stakeholders regarding EFAST requirements. Stakeholders include Government agencies, the ERISA Advisory Council Working Group, software developers, filers, pension and mutual fund trade associations, and other ERISA service providers. At the Government’s request, the Contractor shall assist the Government in following up on action items and questions.

2.5 Ad Hoc EBSA IT Application Support

At the Government’s request, the Contractor shall support analysis and definition of EBSA IT applications related to EFAST and ERISA. Such support may be required to ensure consistency with EFAST processes and definitions.

The Contractor shall provide expertise and analysis in Form 5500 Series data files.

3.0 INDEPENDENT VERIFICATION & VALIDATION (IV&V)

The Contractor shall provide onsite and offsite independent technical monitoring of the work of EBSA IT contractors, including but not limited to, vendors in the operations of EFAST. The Contractor shall provide expert oversight and analysis of ERISA IT applications performance and deliverables.

3.1 Testing

3.1.1 EFAST Annual System Acceptance Testing (SAT)

Annually, the Contractor shall provide a draft SAT test plan to the Program Manager (PM), implement requested changes to the draft plan, and provide a final SAT test plan in August. The Contractor shall conduct SAT in early November to ensure the EFAST test environment can accurately process the next year’s Form 5500 series returns/reports. The Contractor shall identify, obtain, and prepare all hardware, software, and resources needed for testing before the start of SAT. During SAT, the Contractor shall provide daily reports to the PM of progress and findings. The Contractor shallprovide the PM with a cumulative and detailed report describing findings in an agreed-upon format within five business days of completion of SAT. Since detailed findings with supporting evidence are critical in order for the EFAST defect to be corrected, the Contractor shall supplement the report, as necessary with supporting evidence such as screenshots or narrative descriptions of the defect conditions. Following vendor resolution, the Contractor shall re-test items that failed SAT to ensure they were adequately corrected. The Contractor shall report these remediation test results to the PM within five business days of request.

3.1.2 Ad Hoc Testing

At the Government’s request, the Contractor shall provide remote or onsite testing of EBSA IT applications.

Such testing may be required as EBSA IT applications are enhanced or modified. Ad hoc testing may occur at any time throughout the year and shall be performed in a test environment to verify the EBSA IT applications are working as intended.

3.2 Operations Oversight

3.2.1 Automated Monitoring

The Contractor shall implement automated monitoring tools and a review process to verify real-time availability of EFAST web applications including, but not limited to, the web portal, IREG, IFILE, IFAS, and Filing Search. The Contractor shall notify the PM immediately if any EFAST web application is non-responsive.

At the Government’s request, the Contractor shall analyze and evaluate the availability and performance of additional EBSA IT applications and components through automated monitoring tools.

3.2.2 EFAST Systems Analysis

At the COR or PM’s request, the Contractor shall assist and support EBSA in providing independent analysis of the EFAST system. This may include but is not limited to:

a) analysis and evaluation of vendor-provided information/ documentation on data management problems, bottlenecks, or delays, particularly recurring ones;

b) analysis and evaluation of the system infrastructure and architecture, including hardware and software components;

c) recommending systems improvements that will result in optimal hardware and software usage;

d) recommending enhancements to the system to effectively and efficiently meet user needs;

e) reviewing certified third-party software information, especially sample XML files, to ensure compatibility ;

f) analyzing the system in relation to performance standards, including accuracy and timeliness; and,

g) analyzing system data to target inconsistencies or errors in data processing.

3.3 Deliverable and Documentation Review

3.3.1 Deliverable Tracking and Administration

The Contractor shall track EBSA IT application deliverables and deliverable resubmissions, including those deliverables that are regularly scheduled, contractually required, and/or resulting from changes, enhancements or upgrades. Annually, the Contractor shall provide a draft deliverable administration plan to the COR or PM specifying deliverable tracking and review procedures; listing the expected deliverables, due dates, and milestones; and identifying the individual(s) that will review each deliverable. The Contractor shall implement requested changes to the draft plan, and provide a final deliverable administration plan in October.

The Contractor shall track due dates and milestones, and work to ensure that complete technical reviews of deliverables are conducted according to the schedule. The Contractor shall proactively notify Government staff of any anticipated delays on deliverable inspection and acceptance reviews to allow sufficient time for corrective action.

The Contractor shall collect and distribute technical review materials as needed, format deliverable inspection/acceptance letters for EBSA review, and deliver the findings from deliverable reviews as specified by the COR or PM.

3.3.2 EFAST Deliverable Review

At the COR’s or PM’s request, the Contractor shall provide substantive review of EFAST vendor deliverables and provide written comments to the Government. Currently scheduled EFAST vendor deliverables are identified in Attachment 1. There may be additional scheduled or unscheduled deliverables resulting from changes, enhancements or upgrades, which the Contractor would be asked to review, as well as deliverables for EBSA IT applications other than EFAST. The Contractor’s reviews shall be conducted by persons skilled in the art of the deliverable content. Deliverable content includes, but is not limited to, the following aspects:

• Detailed system design

• System documentation

• Operating capacity

• System sizing and benchmarking

• System performance and problem notifications

• Source code

• Service level agreements

• Functional specifications

• Use cases

• Configuration management plan

• Contact center management and staffing plans and procedures

• Quality control and assurance plans

• Requirements analysis

• Web service tools

• User guides

• System test plans and reports

• Software developer specifications and testing systems

• Form 5500 facsimiles/proofs

• Transition and disposition plans

4.0 SECURITY OVERSIGHT

The Contractor shall provide support to EBSA in its oversight and reporting of IT security controls applicable to EFAST and other EBSA applications.

4.1 EFAST Security Validation and Verification

The Contractor shall review security deliverables and artifacts and verify compliance with Federal, DOL, and EFAST-specific security requirements including but not limited to National Institute of Standards and Technology (NIST) Special Publication (SP) 800-53, Recommended Security Controls for Federal Information Systems, Annex 2: Minimum Security Controls, Moderate Baseline; the DOL Computer Security Handbook (CSH); and Telecommunications Industry Association (TIA) Standard 942, Telecommunications Infrastructure Standard for Data Centers. The Contractor shall report on compliance with the latest revisions of applicable standards and process documentation, as requested by the COR or PM.

The Contractor shall maintain a record of known EFAST security vulnerabilities, as documented in Plans of Action and Milestones (POA&M) in DOL's Cyber Security Assessment and Management (CSAM) web application. The Contractor shall update CSAM at least monthly to ensure current EFAST security characteristics are accurately reported.

To assure EFAST compliance with requirements, the Contractor shall conduct quarterly on-site Information System and Security Reviews (ISSRs) at EFAST location(s). To coordinate such reviews, the Contractor shall provide a draft Rules of Engagement and ISSR schedule to the COR or PM each May. The Rules of Engagement and ISSR schedule shall reflect the upcoming year’s assessment plans, specifying which controls will be assessed in each ISSR. The ISSR schedule shall specify the dates for each ISSR for when the IV&V contractor will provide a Document Request List, when the vendor’s documents are required, the ISSR dates, when the IV&V contractor will deliver draft Plans of Actions and Milestones (POAMs), when the vendor’s response to the draft POAMs are needed, and when the IV&V contractor will populate CSAM with the agreed-upon POAMs.

The Contractor shall identify, obtain, and prepare all hardware, software, and resources needed for the ISSR before the start of each ISSR, which may include automated tools to assess vulnerabilities, configuration settings, applications, malware, and sensitive data. During the ISSR, the Contractor shall inspect, assess, or test identified controls to determine compliance with EFAST requirements. The Contractor shall analyze evidence and document assessment findings in CSAM. The assessment documentation shall include uploading supporting artifacts.

The Contractor shall support EBSA in the triennial authorization of EFAST, including a complete assessment of all applicable NIST SP 800-53 controls and development of the accreditation package. The Contractor shall structure its ISSRs over the three-year period to address the support the authorization requirements, as well as factor in annual recurring mandatory core controls and assessments required by DOL each year.

4.2 EFAST-Related Security Documentation

As directed by the COR or PM, the Contractor shall be prepared to assist with the development of the following EBSA Agency-level security documentation:

EBSA Continuity of Operations Plan (COOP) EBSA Business Impact Analysis (BIA)

As directed by the COR or PM, the Contractor shall be prepared to assist with the development and maintenance of the following EFAST security documentation:

Annual System Security Plan (SSP) Updates Security POA&Ms Annual PII Screenings Annual PIA Updates Annual FIPS 199/System Inventory Updates Annual Contingency Plan (CP) Updates Annual CP Test Plan Updates Annual Security Configuration Plan Reviews and Updates Ad-hoc security requests and data calls

4.3 EFAST Security Reporting

The contractor shall provide the Government with weekly security dashboard reports illustrating EFAST conformance to security requirements including specific NIST 800-53 controls. The contractor shall actively participate in weekly joint security meetings with the Government and EFAST vendor and explain the status of its security control validations and seek clarifications where needed to complete validations.

The Contractor shall support EBSA as necessary in its coordination with stakeholders such as the OIG and OCIO concerning EFAST security. As requested by EBSA, the Contractor shall draft responses to document requests or data calls including and not limited to quarterly and annual project control review reports.

4.4 Independent EBSA Application Security Oversight

At the Government’s request, the Contractor shall provide independent IT security oversight services for EBSA applications in addition to EFAST. These services may include activities described in Section 4.1 and 4.3.

However, as EFAST is EBSA’s highest value asset, the oversight services for EBSA’s other applications are expected to be less than EFAST.

5.0 EFAST RECOMPETE SUPPORT

The Contractor shall support development and implementation of future EFAST operations as described below.

5.1 Recompete Requirements Definition

The Contractor shall support EBSA in defining the appropriate technology and strategy to be employed for the next generation EFAST.

5.1.1. Benchmarking

At the Government’s request, the Contractor shall benchmark IT systems to identify lessons learned for incorporation into EFAST recompete requirements. The Contractor shall provide a draft benchmarking plan to the Program Manager (PM), implement requested changes to the draft plan, and provide revisions to the PM whenever there are updates to the plan. The plan shall detail specific program/system aspects where benchmarking is or may be warranted, specific system(s) identified for benchmarking, the method of benchmarking, and schedule for benchmarking.

5.1.2. Requirements Gathering and Documentation

At the Government’s request, the Contractor shall lead requirements gathering sessions with EFAST stakeholders to identify new/modified EFAST requirements and document the requirements. The Contractor shall provide a draft requirements documentation plan to the PM, implement requested changes to the draft plan, and provide revisions to the PM whenever there are updates to the plan. The plan shall itemize each contract section, section C subsection, and attachment; stakeholders and Contractor staff needed for each item;

and schedule for meeting on and documenting each item. At the conclusion of each meeting, the Contractor shall provide meeting minutes.

5.2 Business Case Support

At the Government’s request, the Contractor shall support EBSA, as requested, in providing input into the Agency's EFAST Recompete business case preparation activities (e.g., Cost Benefit Analysis, Alternatives Analysis, Budget Issue Papers, Quality Management Plans, Risk Management Plans/Risk Registers, and Statement of Work, etc.).

5.3 Source Selection Panel Participation

At the Government’s request, the Contractor shall participate in EFAST source selection panels. This support may include providing advisory and assistance services, analysis, research and supporting documentation to Government panel members. The support may also include serving as full voting members of source selection panels in the analysis of bidder proposals, and documentation of recommendations for the source selection official.

5.4 Extension and Transition Support

At the Government’s request, the Contractor shall support EBSA in securing contract extensions for the current EFAST, should a full EFAST contract recompete not be executed. This effort would include, but not be limited to: support in identifying strategies for continued operations of the current system; development of justification language and content for DOL Procurement Review Board request packages; developing alternative statements of work for EFAST extension periods; drafting RFPs; clarifying technical requirements; and performing technical, cost, and risk analysis of proposals.

At the Government’s request, the Contractor shall support EBSA in the orderly closeout of the existing EFAST2 contract. This effort would include but not be limited to: support in identifying strategies for closeout and transition; development of justification language and content for DOL Procurement Review Board request packages; developing closeout and transition statements of work; drafting RFPs; clarifying technical requirements; and performing technical, cost, and risk analysis of proposals.

5.5 Independent Tests and Oversight

The EFAST recompete is currently planned to include three independently-performed tests during the development period and a final Systems Acceptance Test towards the conclusion of the development period.

The number and timing of these tests may change. Regardless of the number and timing and at the Government’s request, the Contractor shall provide draft EFAST2 recompete test plans to the Program Manager (PM), implement requested changes to the draft plans, and provide a final test plans. The Contractor shall conduct the tests to ensure the EFAST recompete system has proper infrastructure, can process existing Form 5500 series returns/reports, can process new forms and schedules, and meets all contract requirements.

The Contractor shall identify, obtain, and prepare all hardware, software, and resources needed for testing before initial conduct. During testing, the Contractor shall provide daily reports to the PM of progress and findings. The Contractor shall provide the PM with a cumulative and detailed report describing findings in an agreed-upon format within five business days of completion of the test. Since detailed findings with supporting evidence are critical in order for the defect to be corrected, the Contractor shall supplement the report, as necessary with supporting evidence such as screenshots or narrative descriptions of the defect conditions.

Following vendor resolution, the Contractor shall re-test items that failed testing to ensure they were adequately corrected. The Contractor shall report these remediation test results to the PM within five business days of request.

5.6 Verification of Earned Value

At the Government’s request, the Contractor shall provide IV&V technical support in the analysis and verification of Earned Value Management performance during the EFAST2 development phase. This effort includes support of Government staff in the development, analysis and verification of program work breakdown structures, and performance measurement baselines (PMB). Upon request, the contractor shall support the Government in interpreting cost and schedule variances and the submission of PMB updates. The contractor shall evaluate earned value metrics and support Government variance analysis and cost forecasting, including estimates at completion (EAC) and the latest revised estimates. The contractor shall provide technical support during integrated baseline review and provide technical recommendations in project planning, and scheduling.

The contractor shall also perform technical reviews of contractor cost and schedule reports to identify emerging performance issues.

The Contractor shall be capable of using the latest IT program management, risk-adjusted life-cycle costing models, program baselining tools, performance measurement techniques, and EVM tools available from industry for possible application to the EBSA programs. EBSA currently uses Microsoft Project 2010 for project planning and status reporting.

6.0 PROGRAM MANAGEMENT SUPPORT

The Contractor shall provide ad-hoc EBSA IT program management and administrative support as described in the below subtasks.

6.1 Audit Support

At the Government’s request, the Contractor shall support EBSA during agency reviews and audits of EFAST and related EBSA IT applications, including, but not limited to, engagements with the Office of Inspector General, the Government Accountability Office (GAO), the Office of the Chief Information Officer Quarterly Investment Control Reviews, the Internal Revenue service. The Contractor shall support EBSA with researching and collecting documentation in response to audit questions, and be prepared to attend audit review meetings to explain and describe these materials. The Contractor shall also be prepared to review and respond to draft and final statements of fact and audit findings reports, to support EBSA’s position when applicable.

6.2 Tri-Agency EFAST Cost Allocation Model

At the Government’s request, the Contractor shall develop and/or maintain the approach to a transparent and accountable distribution of EFAST costs among three agencies: EBSA, IRS, and PBGC. The approach shall be documented and detailed, dividing costs among the three agencies based on the agencies’ use of each question in the Form 5500 series. The Contractor shall provide a report describing the Cost Allocation Model to the COR and PM and be prepared to defend the approach during meetings and discussions among the three agencies.

6.3 Form 5500 Archival Support

At the Government’s request, the Contractor shall support EBSA in its communication and coordination with the EBSA staff, governmental sponsoring agencies, other governmental agencies with a direct or indirect interest in EBSA IT application data archival requirements, and in determining EBSA compliance with pertinent federal laws relating to the archival and destruction of Form 5500 records. This shall include and is not limited to delivering annual EFAST archive files to National Archives and Records Administration

(NARA).

6.4 Invoice Review

At the Government’s request, the Contractor shall support EBSA by reviewing EBSA IT vendor invoices and supporting documentation, rendering payment certification recommendations, assessing & verifying the vendor’s requested changes in fixed-unit-price contract CLIN price rates, and conducting analysis of invoiced costs against Independent Government Cost Estimates (IGCEs).

6.5 Survey Support

At the Government’s request, the Contractor shall conduct surveys related to EBSA IT applications, and customer surveys to evaluate and assess the effectiveness and efficiency of employee benefit security or the Government’s customer service activities. Activities might include the development of survey instruments, the preparation of necessary OMB approval documents, the collection of data, and the analysis and report of findings.

6.6 Technical Support of Capital Planning and Investment Control (CPIC) Documentation

At the Government’s request, the Contractor shall provide technical and administrative support in drafting and constructing EBSA IT CPIC analysis and documentation. This effort includes supporting IT business case development (formerly the Exhibits 300 and 53); and maintaining System Development Lifecycle (SDLCM) documentation for biannual Control and Evaluate Reviews as required by OMB for major investments and major applications. This support includes, but is not limited to, assistance with the following: market research;

Cost Benefit Analysis (CBA); acquisition plans; risk management plans and registers; project management plans, quality management plans; integrated baseline reviews; post implementation reviews, security cost analysis and reporting; data center and hardware/software component analysis and reporting; cost estimates and projections for system lifecycles; actual cost and schedule performance analysis; system performance against contractually required performance standards; and other activities related to the analysis and submission of CPIC documentation.

6.7 Additional Onsight Review Support

At the Government’s request, Contractor shall expand on-site Information System and Security Reviews (reference Section 3.1) to include reviews of EFAST performance against quality control standards or other requirements.

6.8 Ad Hoc Analysis

At the Government’s request, the Contractor shall provide analytical assistance relating to EFAST and other EBSA IT application operations, monitoring, contracts, invoices, and communications.

7.0 CONTRACT AND PROCUREMENT SUPPORT

At the Government's request, the Contractor shall assist EBSA in the development of contractual language, pre-and post-award acquisition planning, and analysis of EBSA contracts and subcontracts to help ensure that programmatic/contractual actions are executed by EBSA, and the Department’s Contracting Officer, on a timely basis.

7.1 Contract Administration Support

At the Government's request, the Contractor shall assist in the maintenance of EBSA contract documentation, assist in the development of proposed EBSA contract changes, and analyze proposed contract changes, contract modifications, supplemental agreements, performance notices, and disputes.

At the Government's request, the Contractor shall assist EBSA in the development of detailed cost and price analyses on Contractor proposals for change orders or supplemental agreements which may include computer time, hardware costs, indirect rates, fee and profit objectives, forward pricing and settlements. Contract Administration support requires the use of cost modeling techniques, present value, and cost of money concepts for life cycle cost projections for long-term procurements. Finally, the Contractor shall provide assistance in the preparation of appropriate agency responses.

At the Government's request, the Contractor shall develop accurate and timely Independent Government Cost Estimates (IGCEs), Statements of Work (SOWs), Requests for Engineering Change Proposals (ECPs), pre- and post-award procurement packages and related documentation necessary to support the solicitation and administration of existing and/or new application changes.

At the Government's request, the Contractor shall provide assistance in the development of negotiating points, and the technical and contractual review of proposed programmatic changes/modifications to baselined contracts. The Contractor shall conduct full evaluations of proposed work and identify significant cost and schedule issues and potential technical and contractual risks to the Government.

At the Government's request, the Contractor shall assist EBSA in the development and submission of written justification and materials necessary to support proposed modifications to baselined contracts for final review and consideration.

At the Government's request, the Contractor shall assist EBSA in the maintenance of executed contract modification, documentation on the Government shared drives, and physical folders, in accordance with EBSA/DOL documentation policy. This effort includes the timely maintenance of a consolidated contract modification tracking sheet to keep EBSA staff informed of the latest executed contract modifications. The Contractor shall assist EBSA in the coordination of contract modification documentation as requested by

EBSA.

The Contractor may be requested to perform contract administration support activities onsite at the Department of Labor in Washington DC.

8.0 EARNED VALUE MANAGEMENT SUPPORT

8.1 Earned Value Management Reporting

At the Government’s request, the Contractor shall establish and maintain a Performance Measurement Baseline (PMB) with Contractor tasks, and cost and schedule plans for its work under this task order following industry best practices. The Contractor shall prepare the PMB using Microsoft Project 2010 or other software at the direction of the COR or PM. The PMB structure will be at the direction of the COR or PM, and is subject to change by the Government. An example of the PMB structure that the Contractor may be required to report against is as follows:

1.0 Requirements Development Support

1.1 EFAST

1.2 EBSA Applications other than EFAST

2.0 Independent Verification &Validation

2.1 EFAST

2.2 EBSA Applications other than EFAST

3.0 Security Support

3.1 EFAST

3.2 EBSA Applications other than EFAST

4.0 EFAST Recompete Support

5.0 Program Management Support

5.1 EFAST

5.2 EBSA Applications other than EFAST

6.0 EBSA Contract and Procurement Support

The Contractor shall deliver the PMB after receipt of contract award. The Contractor shall then status the PMB (on a monthly basis) with actual costs and estimated/accrued costs, if applicable; physical percent complete of activities; and actual and planned start and finish dates. The Contractor shall deliver the statused PMB to the COR no later than the first business day of the month immediately following the month in which the work was performed.

9.0 LABOR CATEGORIES

All professional personnel, key and non-key, proposed and used during this contract shall possess the qualifications and experience specified as follows for the labor category under which that person is proposed for assignment.

The Contractor shall assign staff to task orders and deliverables to maximize the benefit of their experience gained from their performance on prior tasks and deliverables under the contract, and to ensure the continuity crucial to satisfactory performance of the contract requirements.

The following contract labor categories have individually defined qualifications, which are binding for all individuals proposed on task orders issued under this contract. These defined labor categories shall be applicable to all work under this contract at the fixed hourly rates established in Section B of the contract. The Government, at its discretion, may modify this contract to include additional labor categories at separately negotiated fixed priced rates.

The Contractor shall supply, for the COR’s review, resumes for all key personnel proposed for assignment to task orders issued under this contract. The COR will evaluate all presented resumes in relation to the qualifications and experience requirements of the labor category for which the individual is proposed. The COR will notify the Contractor in writing of the acceptance or rejection of personnel. Subcontractors are not excluded from this process and must supply resumes for the COR’s review prior to any additional or replacement key personnel being assigned to the contract.

The Contractor shall not divert key personnel assigned under this contract to other assignments without advance written consent from the COR. The Contractor shall ensure that essential tasks will be accomplished and operations will continue uninterrupted despite the protracted absence of key personnel. In this context, "protracted" shall mean a period greater than one month as, for example, in the event of resignation, serious or extended illness, or accident.

The Contractor shall assign fully trained staff possessing the skills necessary to carry out the functions specified in the contract, including management, technical, production, security, financial, and other necessary tasks.