PWS.pdf

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Attached to
Mead Janitorial Service Federal contract opportunity
Solicitation number
DE-SOL-0011063
Issued by
Department of Energy Western Area Power Administration

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PWS

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WESTERN AREA POWER ADMINISTRATION

DESERT SOUTHWEST REGION

PERFORMANCE WORK STATEMENT

JANITORIAL SERVICES at

MEAD SUBSTATION

1. GENERAL INFORMATION

1.1 SCOPE OF WORK

The contractor shall furnish all personnel, equipment and materials necessary to perform all tasks related to janitorial support services covered by this Performance Work Statement (PWS). The areas covered in this contract include the offices, lavatories, conference rooms, storage areas and common areas for the Mead Substation Service Center and Control buildings.

Service Center (Main Building – Approx 4,349 sq. feet).

Control Room External Bathroom (Approx 60 sq. feet).

All work will be performed during normal business hours while employees are present.

The contractor shall not be required to perform the services on holidays. All work performed by the contractor shall be in accordance with the best accepted practices.

1.2 LOCATION OF PERFORMANCE

Performance under this contract shall occur at the Mead Substation located in, Boulder City, Clark County, Nevada 89005

1.3 PERIOD OF PERFORMANCE

The period of performance is one year with four option years. The day of beginning of this contract will be provided upon contract award. However, Contractor and their employees must pass clearance within 45 days after contract award.

1.4 GOVERNMENT PERSONNEL

The Contracting Officer (CO) is the individual executing this contract on behalf of the Government and is responsible for the overall administration of the contract. The CO is the only person authorized to make any changes in the prices, terms, or other conditions of the contract.

The Desert Southwest Region (WAPA), Point of Contact (POC) for this contract information will be provided upon contract award.

1.5 CONTRACTOR PERSONNEL

Staffing: Employees assigned by the Contractor to work under this contract shall be physically able to do their assigned work to complete janitorial services in accordance with the PWS. The Contractor shall be responsible for maintaining satisfactory standards of employee competency, conduct, appearance, and integrity. A fully qualified work force shall be maintained throughout the period of this contract. All contract personnel shall be required to wear a Facility ID card and a company ID card while in the facility.

Performance period will start 45 days after award date so that personnel will have time to pass security and receive badge(s). Total performance period is 365 days after clearing procedures will be completed and contractor personnel will have badges plus 4 (four) Option years.

2. DESCRIPTION OF SERVICES TO BE PERFORMED

2.1 GENERAL REQUIREMENTS

1. Time of Operation: The contract work hours are from 6:00 A.M. to 2:00 P.M.

Monday through Thursday. Federal holidays are excluded. Specialty work shall be scheduled through the POC as needed by written request.

2. Materials Supplied By The Government: The government will furnish the following materials for use in this contract:

- Electrical power will be furnished by the Government at existing power outlets.

Hot and cold water will also be made available as necessary;

- Storage space in the Service Center Building will have a Janitor closet, where available, the Contractor can store cleaning materials/supplies and equipment which will be used in the performance of this contract. The Contractor shall keep this space in a neat and orderly condition.

3. Materials Supplied by The Contractor: The Contractor shall furnish all supplies, materials and equipment necessary for the performance of the work of this contract.

These supplies and materials shall be of a quality to conform to the following specification.

In accordance with Executive Order 13148, Sections 501-505 and 701-704, all efforts shall be made during procurement of maintenance and cleaning chemicals/materials to obtain environmentally friendly chemicals/materials. Also, the procurement of materials containing the maximum amount of recycled material content shall be pursued.

In addition, in accordance with EPA Region 2 procurement guidelines, all efforts shall be made during procurement to ensure that all paper products are made with 100% recycled content and manufactured using Chlorine-free processes.

Prior to commencement of work on this contract, the Contractor shall submit a list of proposed materials to be utilized during contract performance for approval during post award meeting to the Contracting Officer.

The Contractor shall state the name of the manufacturer, the brand name of each of the materials, the Safety Data Sheets for all substances to be utilized in the performance of the work with a description of the function of the product.

The Contractor shall not use any materials which the CO/COR determines would be unsuitable for the purpose, or harmful to surfaces to which applied. Any substitutions will require prior approval before utilization may occur.

All mechanical equipment including power driven machines needed for the performance of this contract shall be furnished by the Contractor. Equipment deemed by WAPA, Point of Contact (POC) for this contract to be of improper type or design or inadequate for the purpose intended shall be replaced. The Contractor shall furnish the following materials for use in this contract:

- Paper goods;

- Plastic bags, both large and small;

- Various cleaning chemicals;

- Vacuum cleaners, floor maintenance equipment, tools and materials required to perform all janitorial duties;

- A vehicle to access the remote parts of the site and to transport debris and recycling materials.

4. Supplemental Instructions:

(1) The contractor shall procure, at his own expense, necessary licenses and permits, and shall conform to all laws, regulations and ordinances applicable to performance of this contract.

(2) The Contractor shall prohibit their employees from disturbing papers on desks, opening desk drawers or cabinets, or using telephone or office equipment.

(3) The Contractor shall require employees to comply with facility instructions as they develop pertaining to facility wide Security and Safety notices as they are made available to WAPA, Point of Contact (POC) for this contract.

(4) The Contractor shall correct deficiencies and/or incomplete work within 8 hours after a written notification is issued.

(5) The contractor shall be required to develop and implement the following OSHA work site criteria as part of this contract:

- A Hazard Communication Program (i.e. maintaining a log of Safety Data Sheets of all chemical products utilized as part of this contract).

3. QUALITY ASSURANCE

3.1 GENERAL

The Contractor shall perform all services hereunder in compliance with the Performance Standards outlined below. The Contractor’s quality assurance program should include procedures to identify, prevent, and ensure non-recurrence of defective services.

Submittals:

3.1.1. Statement of company safety and health policy encompassing compliance with applicable Federal, State and local safety standards and the safety and health requirements of these specifications within 10 days after contract award.

3.1.2. Provision for first aid and medical care of injured employees as required by OSHA 1926.50, “Medical Services and First Aid.”

3.1.3. List of Employees. Contractor shall furnish a list of all employee names/personnel performing work on this contract to the CO and COR no later than 10 calendar days after contract award. The list shall include the contractor’s confirmation that all proposed employees are U.S. citizens. Any Foreign Nationals proposed to work at Western sites, must complete Attachment D to the contract and submit to the Contracting Officer, at least 30 days prior to starting work. All Foreign Nationals must be approved by the Government, prior to starting work. No unidentified or unauthorized personnel shall be allowed or permitted on the work site.

3.1.4. The Contractor shall submit within 10 days after contract award the following:

- The list of material and equipment to be utilized in the performance of this contract

- An annual schedule of periodic assignments by dates and areas. These shall be approved by the CO/COR. This schedule shall be kept current and shall be displayed in a location where it may be readily observed and checked.

3.1.5. Pre Performance Meeting

The CO will schedule a meeting with the contractor within 10 days after contract award to discuss the requirements of the contract and other administrative matters.

3.2 PERFORMANCE STANDARDS

1. The Contractor shall only invoice for services required by the Performance Work Statement and approved by the WAPA CO/COR. Invoices shall be submitted within 30 calendar days of the services rendered.

2. Invoices shall be itemized, detailed and clear as to the service performed with date.

3. Timeliness and adherence to the statement work.

WEEKLY as follows:

All floors are to be clean, free of dirt, papers, trash and other discarded material.

-Sweeping: All non-carpet floors are to be swept to remove dirt, dust and litter.

-Vacuum: All carpeted floors are to be vacuumed to remove dirt, dust and litter underneath desks and around furniture in offices, common areas and conference rooms on first and second floors.

-Wet mopping: All non-carpeted floors are to be swept and wet mopped using disinfectant cleaner with additional scrubbing if necessary. All floors to be slip resistant, all surfaces, baseboards, and corners are to be clean and dry.

Dusting- surfaces are to be clean, dust and streak free including but not limited to:

shelves, partitions, cubical surfaces, table tops, counters, furniture, ledges, cabinetry, and desktops. Do not move papers to access surfaces. No feather type dusters are allowed.

-Dust and/or Damp Wipe General Surfaces: Are to be no dust streaks, oil spots, or smudges: corners, crevices, moldings, and ledges should be free of dust.

-Clean Glass/Metal Surfaces: Are to be clean and free of dirt, grime, dust, streaks, watermarks, and spots, and is to be free of filmy residue.

Windows partitions/blinds, window frames and sills are to be clean, dirt and dust free.

The glass is to be clear, free of dirt, grime, dust, streaks, watermarks, spots and filmy residue -Remove smudges and fingerprints from both sides of the glass surfaces of the vestibules, interior office windows and door glass.

Fixtures and appliance are to be disinfected and clean.

-Clean and Disinfect: All fixtures and surfaces; to present a clean appearance with no dust, spots, soil, substances, discoloration, mold, build-up, or excess moisture.

-Clean and Disinfect sinks and counter tops.

Trash in waste baskets to be clean, odor-free and free of loose trash.

-Collect, empty and dispose of trash from all office waste containers of any loose trash and the container is odor-free and wiped clean of dirt, residue and spilled material.

-All trash shall be collected and removed to a location designated by the COR.

Restrooms are to be clean and disinfected and re-stocked with supplies of: paper towels, hand soap and toilet paper.

-Dispensers are to be wiped clean and replenished with supplies of: paper towels, hand soap and toilet paper.

-Restroom Walls: Clean and disinfect restroom stall wall surfaces, to be clean and free of dirt, grime, dust, spots and is to be free of cleaning residue

-Wash and sanitize toilet, seats and urinals. Remove rust spots, encrustations and water rings.

-Clean mirrors, shelving, dispensers and chromium plumbing fixtures in lavatories.

-Clean floors- sweep/mop: See section on Floors.

-Clean sanitize sinks/counter tops/bowls: See section on Fixtures.

-Empty trash: See section on Trash.

Kitchen/Common Area and appliances are to be clean, dusted and disinfected.

-Clean Dust and/or Damp Wipe all table tops in lunchroom areas and conference areas. No feather type dusters are allowed.

-Polish all metal surfaces, both bright and dull finishes including all water fountains and refrigerators (outside).

-Receptacles: Empty, clean, and disinfect.

-Clean floors- sweep/mop: See section on Floors.

-Clean sanitize sinks/counter tops: See section on Fixtures.

-Empty trash: See section on Trash.

Policing; All areas are to be clean and free of discarded material, trash and debris.

-Areas are to be free of papers, trash and other discarded material.

MONTHLY as follows:

-Dust office cubical wall surfaces: is to be wiped clean and free of dirt and dust.

No feather type dusters are allowed.

-Dust window blinds -Clean and Disinfect stove top, microwave (inside and out) and refrigerator (wipe inside).

QUARTERLY as follows:

- Power clean or steam clean any carpeted areas showing signs of excessive dirt build up.

-Window clean -Building Exterior Windows: Clean all window glass surfaces on both sides of exterior windows on the Service Center (Main Building) to be clean and free of dirt, grime, dust, streaks, watermarks, and spots, and is to be free of filmy residue.

-Window clean -Interior Office Windows: Clean all window glass surfaces on both sides of interior office windows in the Service Center (Main Building) to be clean and free of dirt, grime, dust, streaks, watermarks, and spots, and is to be free of filmy residue.

SEMI-ANNUALLY as follows:

- Strip and wax floors; - Clean, strip and wax all floors in the Service Center (Main Building - Approx. 4,349 sq. feet).

3.3 QUALITY CONTROL

(a) The contractor shall maintain a Quality Control Plan (QCP) that contains, as a minimum, the performance standards. The QCP shall be submitted to the WAPA POC for acceptance not later than 30 days after contract award. The WAPA POC will notify the contractor of acceptance or required modifications to the plan within 30 days of receipt.

(b) The plan shall include a description of the inspection system to cover all services listed on the Performance Requirements Summary (PRS). The description shall include specifics as to the areas to be inspected both in scheduled and unscheduled basis, frequency of inspections, and submission of Quality Control (QC) schedule. A description of the methods to be used for identifying and preventing defects in the quality of service performed. A description of records kept to document inspections and corrective or prevented actions taken.

3.4 ASSESSMENT

The WAPA POC will monitor the Contractor’s performance to ensure compliance with this Performance Work Statement and with any other Contract specifications and requirements. The Government may use various methods to monitor performance such as random inspections, complaints received from WAPA employees, improper or inaccurate invoicing, etc.

When deficiencies are observed, the WAPA POC will meet with the Contractor’s on-site representative to review the deficiency and ensure the Contractor has an understanding of the deficiencies. The preferred method to resolve deficiencies is to allow re-performance to correct the deficiencies at no additional cost to WAPA. The Contractor shall be provided an opportunity to correct any deficiencies within a reasonable timeframe (but in no case more than 30 days) depending on the type of deficiency. In the event the deficiencies are not corrected in a timely manner or there are more than three deficiencies in any one month, the Contracting Officer may: (1) have the work accomplished by other means and the cost deducted from the associated invoice payment, or (2) termination of the contract.

PWS

EXHIBIT 1

Contract Discrepancy Report

Contract No. 1. Report No. for this Discrepancy:

Contractor’s Name:

2. From: (Name of Contracting Officer representative)

Dates

3. Prepared:

4. Returned by Contractor:

5. Action Complete:

6. Discrepancy or Problem: (Describe in detail; include reference to PWS directive; attach continuation sheet, if necessary):

Signature of CO:

7. To: (Contracting Officer)

8. From: (Contractor)

9. Contractor Response as to Cause, Corrective Action and Actions to Prevent Recurrence (Attach Continuation Sheet if Necessary)

10. Signature of Contractor Representative:

Date:

11. Government Evaluation:

12. Government Actions:

13 Close Out Name Title Signature Date

(13a) Contractor Notified

(13b) COR

(13c) CO

WESTERN AREA POWER ADMINISTRATION
PERFORMANCE WORK STATEMENT
JANITORIAL SERVICES at
MEAD SUBSTATION

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