B08_SOL_Attachment_1_-_Statement_of_Work_5-31-2023.pdf

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Attached to
BIO SAP Governance Risk and Compliance (GRC) Federal contract opportunity
Solicitation number
140D0423Q0835
Issued by
Department of the Interior Departmental Offices Interior Business Center

About this file

This statement of work outlines maintenance requirements for an existing interface between SAP Governance Risk and Compliance software and Tableau. The Department of the Interior requires continued support services to manage Tableau user accounts through the SAP GRC system. The contractor must fix bugs within 30 days and install upgrades within 5 days of release. Maintenance is restricted to the original vendor, Pathlock, due to proprietary software dependencies. The potential base period of performance is from September 2023 to September 2028 in annual option periods exercised at the agency's discretion. The contractor must provide an initial letter confirming support details for record keeping but no other deliverables are specified. Work will be performed remotely and the contractor must comply with National Institute of Standards and Technology security standards.

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B08_SOL_140D0423Q0835_RFQ.pdf PDF
B08_SOL_Attachment_2_-_BNJ_Redacted.pdf PDF
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Statement of Work For

SAP Governance Risk and Compliance (GRC) Interface to Tableau

May 23, 2023

1.0 BACKGROUND AND OBJECTIVE

The Financial and Business Management System (FBMS) is a single, integrated Department of the Interior (DOI) wide solution for core finance, acquisition, financial assistance, property and fleet management. FBMS is designed and configured to support the business management functions of DOI. FBMS consists of a variety of SAP modules (e.g., ECC, BI, BW, BPC, PI, GRC, Enterprise Portal), Compusearch’s PRISM contract and grants writing application, and Open Text’s document management application. These modules are tightly integrated into a single solution.

The Business Integration Office (BIO) deploys and sustains FBMS and related mission systems, optimizes those solutions, and leverages those investments at DOI. The BIO operates and maintains FBMS production, plans and executes optimization and leverage opportunities in FBMS, plans and executes major and minor releases in FBMS, oversees the Departmental Offices FBMS Integration Team, leads or supports roadmaps and associated efforts for systems closely associated with FBMS, and leads proof of concept development for opportunities related to FBMS and closely related systems. The scope of this requirement encompasses all of DOI.

The Business Integration Office requires the continued maintenance on an existing custom developed interface between SAP Governance Risk and Compliance (GRC) and Tableau to continue to manage user accounts in Tableau through GRC. This interface allows for Tableau user account management to be performed using the FBMS standard user management process for improved automation and audit compliance.

2.0 REQUIREMENTS

This requirement is for maintenance services on an existing custom developed interface between SAP GRC and Tableau using the Greenlight RTA Design Studio Software.

Maintenance activities include fixing bugs, installing patches, upgrades, and any helpdesk type support. Bugs shall be fixed within 30 business days when identified. Patches and upgrades shall be installed within 5 business days of released.

The existing interface can only be supported by the original vendor (Greenlight) who was acquired by “Pathlock” using their proprietary software called RTA Design Studio. Because of the Proprietary requirement, all resellers must be Greenlight authorized resellers.

Gururaj Deshpande Pathlock gdeshpande@pathlock.com 908 328 7382

3.0 PERIOD OF PERFORMANCE

Base Year - 9/24/2023 – 9/23/2024 Option Year 1 - 9/24/2024 – 9/23/2025 Option Year 2 - 9/24/2025 – 9/23/2026 Option Year 3 - 9/24/2026 – 9/23/2027 Option Year 4 - 9/24/2027 – 9/23/2028

4.0 DELIVERABLES

There are no deliverables associated with continued Greenlight software maintenance.

However, the DOI requests a letter from the vendor identifying the customer number, contact information, and support information. This letter can be delivered to the Contracting Officer’s Technical Representative (COR) via e-mail. The DOI will keep this letter in our records.

5.0 OTHER DIRECT COSTS

The Government will pay no costs beyond that of the agreed software support and maintenance fees.

6.0 PLACE OF PERFORMANCE

Remote.

7.0 GOVERNMENT FURNISHED EQUIPMENT (GFE) AND MATERIALS

No Government furnished equipment and material is part of this SOW.

8.0 SECURITY

Follow the National Institute of Standards and Technology (NIST) Security Standards.

9.0 Reference Documents

All documents and publications of the Department of the Interior such as standards, regulations, directives, operating instructions, or executive orders relating to the software development cycle will be adhered to by the Contractor and will include, as a minimum, the following documents:

a. Office of Management and Budget (OMB) Circular A-130, Appendix III

(https://www.whitehouse.gov/omb/circulars_a130_a130appendix_iii);

mailto:gdeshpande@pathlock.com http://www.whitehouse.gov/omb/circulars_a130_a130appendix_iii)%3B http://www.whitehouse.gov/omb/circulars_a130_a130appendix_iii)%3B http://www.whitehouse.gov/omb/circulars_a130_a130appendix_iii)%3B

b. DOI Departmental Manual 375, Chapter 19;

c. National Business Center (NBC) Computer and Information Security Policy NBC-

CIO-POL-001.

1.0 BACKGROUND AND OBJECTIVE
2.0 REQUIREMENTS
3.0 PERIOD OF PERFORMANCE
4.0 DELIVERABLES
6.0 PLACE OF PERFORMANCE
7.0 GOVERNMENT FURNISHED EQUIPMENT (GFE) AND MATERIALS
8.0 SECURITY
9.0 Reference Documents

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