B08_-_Attch_1__PWS.docx

Performance Work Statement Yellowstone National Park Armored Vehicle Transport Service

1. General Information

1.1 Background:

The National Park Service preserves unimpaired the natural and cultural resources and values of the national park system for the enjoyment, education, and inspiration of this and future generations.

Established in 1872, Yellowstone National Park (YNP) is America’s first national park. Spanning 3,468 square miles primarily in Wyoming and extending into Montana and Idaho, YNP is home to a large variety of wildlife including grizzly bears, wolves, bison, and elk. Preserved within YNP are Old Faithful and a collection of the world’s most extraordinary geysers and hot springs, and the Grand Canyon of the Yellowstone.

Yellowstone’s climate is one of cold winters and moderate summers. Most of the park is above 7,500 feet and the weather is unpredictable. Be prepared for changing temperatures, storms and emergencies.

Parts of YNP are open every day of the year. Most entrances (except the North and North East entrances) close in November while roads are being prepared for the winter season and again in late March and early April to clear the roads for the summer season. YNP receives over 4 million visitors each year.

1.2 Scope:

The Contractor shall provide for the safe and secure collection, transport, holding, storing, and deposit of sealed or locked shipments containing currency, coins, checks, securities, and other valuables from within YNP and depositing the legal tender at the designated financial institution. Distance between collection and drop-off points range in mileage. The Contractor shall safeguard and adequately protect each shipment transported. The Contractor shall provide all personnel, supervision, transportation (armored vehicles), labor (armed guards), and ancillary tasks necessary to perform the services detailed herein. The government intends to award one firm-fixed priced contract to complete this work.

1.3 Objectives:

1.3.1 Pick-up, transport, and deliver cash and other monetary documents within specified locations at YNP, on the days, and at pre-determined times as established by the Government. 1.3.2 Transport and deposit designated funds at the Wells Fargo Bank, located at 211 W. Main Street, Bozeman, Montana 59715, the next business day after receiving funds.

2. Locations:

2.1. Mammoth Hot Springs/Cash and Debt Management Office (aka Central Fees)- located at Park Headquarters/Administration Building in Mammoth Hot Springs, WY near the North Entrance. (See North Entrance below.)

2.2. North Entrance- near the gateway community of Gardiner, MT. The North Entrance is the only park entrance open to wheeled vehicles year around.

2.3. Tower Backcountry Office- located west of Tower Junction.

2.4. Norris Campground- located in the west central area of the park.

2.5. Canyon Visitor Center- located southeast of Canyon Junction in the Canyon Village Complex.

2.6. Bridge Bay Ranger Station /Lake Ranger Station- both located near the northwest area of Yellowstone Lake.

2.7. Grant Village Visitor Center/Grant Village Ranger Station- both located near the southwest area of Yellowstone Lake.

2.8. Old Faithful Visitor Center- located in the southwest area of the park.

2.9. West Entrance- adjacent to the town of West Yellowstone, MT.

3. Tasks:

3.1 Mammoth Hot Springs - Cash and Debt Management Office aka Central Fees

3.1.1. Pick up outgoing deposit 1 day per week (Wednesday) from January 1 through April 18.

3.1.2. Deliver funds to and pick up outgoing deposit 3 days per week (Monday, Wednesday and Friday) from April 19 through April 30.

3.1.3. Deliver funds to and pick up outgoing deposit 5 days per week (Monday through Friday) from May 1 through October 31.

3.1.4. Pick up outgoing deposit 1 day per week (Wednesday) from November 1 through December 31.

3.1.5. Transport and deposit all funds from Mammoth Hot Springs to a TGA approved branch of Wells Fargo bank as noted in 1.3.2 above.

3.2. North Entrance

3.2.1. Pick up funds 3 days per week (Monday, Wednesday and Friday) from April 20 through April 30.

3.2.2. Pick up funds 5 days per week (Monday through Friday) from May 1 through October 30.

3.3. Tower Backcountry Office

3.3.1. Pick up funds from Tower Backcountry Office 3 days per week (Monday, Wednesday and Friday) from May 25 through September 12.

3.4. Norris Campground

NOT OPEN IN FY23 – MAY be open FY24 and FY25. To be determined at a later date.

3.4.1. Pick up funds 3 days per week (Monday, Wednesday and Friday) from May 18 through September 25.

3.5. Canyon Visitor Center

3.5.1. Pick up funds 3 days per week (Monday, Wednesday and Friday) from April 20 through October 30.

3.6. Bridge Bay Ranger Station/Lake Ranger Station

3.6.1. Pick up funds from Lake Ranger Station 3 days per week (Monday, Wednesday and Friday) from May 11 through May 23.

3.6.2. Pick up funds from Bridge Bay Ranger Station 3 days per week (Monday, Wednesday and Friday) from May 24 through October 9. If Bridge Bay Ranger Station closes before October 10, then pick up will occur at Lake Ranger Station.

3.7. Grant Village Visitor Center/Grant Village Ranger Station

3.7.1. Pick up funds from Grant Village Visitor Center 3 days per week (Monday, Wednesday, and Friday) from May 25 through October 9. If Grant Village Visitor Center closes before October 9, then pick up will occur at Grant Village Ranger Station

3.8. Old Faithful Visitor Center

3.8.1. Pick up funds 3 days per week (Monday, Wednesday and Friday) from April 20 through October 30.

3.9. West Entrance

3.9.1. Pick up funds 3 days per week (Monday, Wednesday and Friday) from April 20 through April 30.

3.9.2. Pick up funds 5 days per week (Monday through Friday) from May 1 through October 30.

4. Schedule:

5.1. Deliveries of funds to, and pick up of outgoing bank deposit, from the Cash and Debt Management Office (aka Central Fees) located in Mammoth shall be made by the Contractor between the hours of 7:30 a.m. and 12:00 p.m. (Noon) MST, Monday through Friday, excluding Federal holidays. When the Cash and Debt Management Office is closed on a Federal holiday, the Contractor will complete pickups throughout the Park as designated under tasks 3.2 through 3.9 (above), and deliver the funds to the Cash and Debt Management Office the following business day.

5.2. Normal business hours for pick up locations designated under tasks 3.2 through 3.9 (above) within YNP are from 8:00 am to 4:30 pm MST, Monday through Friday, including Federal holidays. The Contractor will pick up funds at locations 3.2 through 3.9 (above) during normal business hours and assume responsibility for all funds overnight, and deliver them to the Cash and Debt Management Office (Central Fees) the following business day between the hours of 7:30 a.m. and 12:00 p.m. (Noon) MST.

5.3. If the Contractor arrives at the Cash and Debt Management Office (Central Fees) earlier than 7:30 a.m. for pick up of outgoing bank deposit and drop off of funds and YNP personnel are not available, the Contractor’s representative shall wait until the designated time. If the Contractor will not arrive at the Cash and Debt Management Office by 12:00 p.m. (Noon) on any scheduled day to pick up an outgoing bank deposit and drop off funds, the Contractor will contact the Contracting Officer’s Representative (COR) or the CO to verify if anyone will be available for a late drop off. If park staff is not available after 12:00 p.m. (Noon), the Contractor will assume responsibility for all funds overnight, and deliver them to the Cash and Debt Management Office the following business day.

5.4. If the Contractor has a situation beyond their control (i.e. Flat Tire) the Contractor shall call the Cash and Debt Management Office (Central Fees) at 307-344-2059 and apprise the Central Fees Office of the situation. The Central Fees Office will advise the contractor on pick up instructions for that day’s deposit.

5.5. The period of performance, schedule dates, days per week, specific days of the week (Monday-Friday), and associated tasks for each location listed in this PWS are probable and generally definite for the life of the contract but subject to change by the CO based on the YNP operational needs and weather conditions. The dates for each option period (if exercised) will be similar to the dates herein. Definitive dates will be determined upon execution of the option period (s).

5.6. The Contracting Officer (CO) may request that the Contractor provide service other than normal duty hours to include weekends and holidays.

5.7. The government reserves the right to cancel or adjust scheduled trips without penalty by notifying the Contractor the day prior to the scheduled service.

5. Additional Services:

6.1. The scope of this service may include pick-ups and deliveries of funds that are unforeseen at this time. If additional secure transportation services are required, the contract will be modified accordingly.

6. Receipts/Accountability:

7.1. The armored car guard(s) shall report to the COR or designated Cash and Debt Management Office clerk(s) who shall sign, date, and obtain a copy of the Contractor’s properly completed standard pick up receipt. The Contractor agrees to give a receipt for every deposit received and made for YNP at the time of pick up. Such receipt, when signed by the Contractor shall constitute evidence that the distinctively and securely sealed container(s) has been received, and that the Contractor accepts responsibility of the sealed container(s). Any and all liabilities which arise or may arise under this contract begin with the proper delivery of the distinctively and securely sealed container(s) to the Contractor and terminate with the delivery of the distinctively and securely sealed container(s) by the Contractor to the designated consignee (financial institution) named in this contract and the receipt given to the contract carrier by the consignee.

7.2. Any loss or theft of funds may be considered grounds for default.

7. Bonding, Employee Qualifications and Background Checks:

8.1. The Contractor shall be fully bonded in an amount not less than $300,000 per occurrence to cover any loss or theft of Government funds. Proof of insurance shall be submitted to the Contracting Officer for approval prior to the first scheduled day of operation. Evidence that the bond covers each employee involved in the service shall be furnished to the Contracting Officer.

8.2. A Certificate of Liability Insurance shall be furnished to the Contracting Officer.

8.3. The Contractor shall provide personnel who possess the skills, knowledge and training to satisfactorily perform the services required by the contract. Licenses, permits, bonding qualification standards or other requirements necessary to provide the service are the responsibility of the Contractor. The Contractor is responsible for securing and maintaining all necessary permits required for operation with the States of Wyoming and Montana, Park County and Yellowstone National Park.

8.4 The Contractor has the sole responsibility of training, providing uniforms, equipping, supervising and discharging of all employees. The Contractor shall ensure that all employees are qualified to use the type of weapon issued by the firm in accordance with federal, state and local regulations. The Contractor is also responsible for weapon re-qualification. A copy of the individual qualification/re-qualification shall be made available to the CO upon request. All costs associated with this training shall be borne by the Contractor.

8.5. The Contractor shall be responsible for inspections of armored vehicles and armed personnel. The contractor shall submit a list of designated individuals, including current color photographs, for individuals who will be responsible for the pick-up and delivery of monies to a designated representative.

8.6. Contractor employees shall observe and adhere to all applicable Federal, State, local and municipal laws, codes, regulations, and permit requirements in connection with the performance of this contract. Upon contract award, an Armed Security Officer/Driver Data Inquiry Permit Application must be completed for each employee of the Contractor and approved by the YNP Chief Ranger.

8. Safety and Environmental Compliance:

9.1. The Contractor shall comply with pertinent provisions of the Occupational Safety and Health Act (OSHA) as well as all Federal, State, and local safety laws.

9.2. The Contractor shall comply with pertinent Environmental Protection Agency laws and regulations.

9.3. The YNP Safety Officer has the authority to stop work when the Contractor presents a safety hazard.

9.4. The Contractor shall immediately report to the CO and COR all accidents resulting in employee injury, death, or damage to property while performing this contract.

9. Motor Vehicle and Traffic Regulations:

10.1. Contractor employees operating motor vehicles shall possess a valid driver’s license. Driver and vehicle permits, licenses, registrations and proof of insurance shall be maintained in the vehicle at all times and made available upon request. Contractor employees shall comply with Federal vehicle motor law requiring seat belts be worn at all times. All Contractor employees shall comply with parking procedures published for YNP. Contractor employees shall adhere to posted speed limits. It is important to note that YNP roads are two-lane paved roadways, and the maximum speed limit on any roadway within the Park’s interior never exceeds 45 m.p.h. Many areas of Park roadway have posted maximum speed limits of 15, 25 or 35 m.p.h.

10. Special Traffic Considerations and Road Construction Schedule:

11.1. As previously stated, over 4 million visitors come to YNP each year. Historically, visitation dramatically increases around mid-May through mid-September, which means a significant increase in vehicular traffic. Visitors driving in their vehicles slow down, or completely stop, to view wildlife—often while in the line of traffic—which results in significant traffic delays. “Wildlife traffic jams” are a daily occurrence on all Park roads in the summer months and present significant challenges for traffic flow. Seasonal spikes in traffic, combined with the Park’s two-lane roadways and lower speed limits, means traffic is congested and slow moving on all Park roadways in the busy summer season.

11.2. There are ongoing major road construction projects inside YNP. The following link provides information: https://www.nps.gov/yell/planyourvisit/parkroads.htm

11. Employee Badges:

12.1. Contractor employees shall return any YNP issued personal or vehicle identification badges immediately upon termination of employment or completion of this contract.

12. Replacement of Contractor Employee for Security Reasons:

13.1. The Government retains the right to request removal of the Contractor’s employee(s), regardless of prior clearances.

13. Non-Payment for Additional Work:

14.1. Any additional Contractor performed services not specified in the contract, either at its own volition or at the request of an individual other than an appointed CO, except as may be explicitly authorized in the contract as modified, shall be performed at the financial risk of the Contractor. Only a warranted CO is authorized to bind the Government to a change in specifications, contract terms, or conditions.

14. Quality Control:

15.1. The Contractor shall establish and maintain a Quality Control Plan (QCP) to ensure the work performed conforms to the contract requirements. The Performance Requirements Summary (PRS) below establishes performance standards that are the minimum requirements for acceptable performance of the required services. The Contractor’s QCP shall address methods for remedying poor performance. The Contractor’s QCP shall include:

15.1.1 Technical approach narrative detailing how the Contractor will perform the services required.

15.1.2. Required services identified in the PRS.

15.1.3. Contractor’s surveillance methodology.

15.1.4. Method and timeframe for responding to customer complaints.

15.1.5. Progress meetings with Government stakeholders.

15. Quality Assurance:

16.1. The Quality Assurance Surveillance Plan (QASP) below is hereby incorporated into the contract. The COR will monitor the Contractor’s performance under this contract using the quality assurance procedures outlined in the Government’s QASP. The QASP is a working document for the life of the contract and may be modified by the Government at any time. The purpose of the QASP is to ensure that the required services are performed in accordance with the contract requirements. The QASP ensures reliable and continued operation by precluding unnecessary complaints and unacceptable performance. The implementation of the QASP does not relieve the Contractor of its responsibility to implement and abide by the QCP incorporated into this contract and to provide acceptable performance of all required services listed herein. The Contractor may incur payment deduction(s) for lack of compliance with the QCP, PWS, PRS or any other contract requirement.

16. Government Furnished Property:

None.

17. Quality Assurance Surveillance Plan (QASP):

Performance Objective Performance Standard Performance Threshold

Contractor shall complete the tasks outlined under section 3.4.

Complete service in accordance with all contract requirements.

100% compliance.

Validated customer complaints. Random sampling or verification by COR.

Positive performance evaluation. Option period(s) may be exercised. No reduced payments or requests for consideration.