Attch9 Quality Assurance Surveillance Plan.pdf
PDF 439 KB Posted
- Attached to
- Aspen/Carbondale Janitorial Services Multi-Year Federal contract opportunity
- Solicitation number
- 1284LM22Q0010
- Issued by
- Department of Agriculture Forest Service
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| Attch6 DesignationofReps.doc | DOC document | |
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| Attch2 Fillable Schedule of Items.docx | DOCX document | |
| Attch3 Reps and Certs (Fill-In).docx | DOCX document | |
| Attch5 FS ExpQuestionnaire.docx | DOCX document | |
| Attch7 Statement of Work - Aspen-Sopris Janitorial Services.pdf |
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Text version
1284LM22 0010
QUALITY ASSURANCE SURVEILLANCE SUMMARY
Performance Objective Maximum Surveillance Method AQL/Deductions Allowable Defect Rate
(MADR)
Overall Cleaning 3 defects per COR Inspections 5% deduction from month Customer Feedback established monthly rate for the entire room or area being serviced when standards are not met.
Perform Work Within 2 defects per COR Inspections 2% deduction from Schedule Requirements month Customer Feedback established monthly rate for the entire room or area being serviced when standards are not met.
Maintain Security of 1 defects per COR Inspections 2% deduction from Building and month Customer Feedback established monthly rate Compound Access for the entire room or area being serviced when standards are not met.
Deduction Threshold. If the number of defects, or instances of unacceptable performance, observed during a month-long period is equal to or less than the maximum allowable defect rate (MADR), then there will be no deduction in payments to the Contractor for that task. However, if the number of defects observed during a month-long period is greater than the MADR, then there will be a deduction in payments to the Contractor for that task.
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