ATTACHMENT II - PWS NSGC RFP 70Z02321RPGC100100.docx.pdf

PWS NSGC RFP 70Z02321RPC00100

Performance Work Statement for National Security Guard Services

A. GENERAL

A-1.0 GENERAL.

A-1.1 SCOPE OF WORK. This Performance Work Statement (PWS) defines the effort required to support the United States Coast Guard (USCG) security program. Contractors shall provide Armed Guards, and related services, for USCG personnel, property, and facilities/installations Nationwide. This includes all labor, supplies, materials, equipment, supervision, licenses and management unless otherwise specified herein.

The guard's primary responsibility is to perform as a countermeasure to deter, detect, delay, deny, and devalue threats to federal property, as well as to assist in ensuring the safety of employees and visitors while at USCG installations.

A.1.1.1 PERIOD OF PERFORMANCE. The period of performance for this contract will be a one base year, plus four annual option periods from date of award.

A.1.1.1 LOCATION. The place of performance is varied. Exact locations can be found in Enclosure 1.

A-1.2 Task Proposal. The Contractor shall provide a Proposal in response to this PWS.

The effort shall be proposed on a performance basis. Only upon the Contracting Officer's

(KO) authorization and funding of a Contract Line Item (CLIN) shall the Contractor proceed with any effort. The Contractor shall provide firm labor rates, estimated amounts, and a ceiling price for each CLIN.

A-1.3 Background. The USCG consolidated National Security Guard Contract (NSGC) was initiated in FY2017. This effort reduced, at the time, 24 individual contracts at various installations across the USCG, to two (2) centrally managed contracts under one

(1) Contracting Officer Representative (COR) located at USCG HQ, in the Office of

Security Policy and Management (DCMS-34).

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B. GOVERNMENT ROLES AND RESPONSIBILITIES

B-1.0 DCMS-34 Program Office. The Office of Security Policy and Management

(DCMS-34) shall serve as program office. The program office is responsible for all policy and technical authority as it relates to the security guard program across the

USCG.

B-1.1 Contracting Officer Representative (COR). A COR will be assigned for each contract. The COR will nominated by the cognizant command. The COR is responsible for technical administration of the contract and shall assure proper Government surveillance of the contractor's performance. The COR shall keep a quality assurance file.

At the conclusion of the contract or when requested by the KO, the COR shall provide documentation to the KO. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the Government’s behalf. The contractor shall refer any changes they deem may affect contract price, terms, or conditions to the KO for action. The COR shall advise the KO and serve as the technical expert regarding the quality and timeliness of the work performed. Ensures all technical requirements under the contract are met, timely delivery of products/services by delivery date/within the period of performance, and at/within the price stipulated on the contract.

This includes certifying worked performed. The COR may also serve as the Trusted

Agent Security Manager (TASM) under the Trusted Associate Sponsorship System

(TASS) for this PWS requirement. TASM role and responsibilities are defined in B-1.5 of this PWS.

B-1.1.1 The names and contact information of each COR will be provided at contract award.

B-1.3 CONTRACTING OFFICER (KO). The KO shall ensure performance of all necessary actions for effective contracting, ensure compliance with the contract terms, and shall safeguard the interests of the United States in the contractual relationship. The

KO shall also assure that the contractor receives impartial, fair, and equitable treatment under this contract. The KO is ultimately responsible for the final determination of the adequacy of the contractor's performance.

B-1.3.1 The name and contact information of the KO will be provided post award.

B-1.4 COMMANDING OFFICER (CO). Commanding Officers have absolute responsibility for their command, except when, and to the extent relieved therefrom by competent authority under COMDTINST M5000.3B, Chapter 4-1-2. Ultimately, Coast

Guard Police Departments and the Police Officers assigned to them execute force protection operations, including law enforcement and security duties, under the inherent authority of the Base/Installation Commander as he/she discharges these responsibilities.

The Base/Installation Commander ' s inherent authority is granted by virtue of the

Commandant ' s general powers to "maintain and operate" Coast Guard shore facilities under 14 U.S.C. § 93(a), (2) and (10). Absolute responsibility does not provide contract authority. Contract authority rest solely with the KO. The CO coordinates/communicates needs through the COR to the contractor.

B-1.5 TRUSTED AGENT SECURITY MANAGER (TASM). All TASM(s) must be military or civilian CG employee and is the TASS administrator for TA applicants. The

TASM manages TASS and TA(s) assigned to their TASS site, including assigning and revoking TA privileges as required. The TASM may be referred to as the site manager.

TASM(s) responsibilities include: (a complete list of responsibilities can be found in

COMDTINST 5500.18(series))

(1) Be current with the TASS Certification Training requirements

(2) Act as a TA

(3) Train an alternate site TASM and all TA(s) operating TASS as appropriate.

(4) Meet TASM position requirements as specified.

(5) Answer TASS questions and troubleshoot issues for their site.

(6) Ensure TA(s) do not manage more than 100 active applicants without Service

Point of Contact (SPOC) approval.

B-1.5.1 The name and contact information of the TASM will be provided post award.

B-1.6 TRUSTED AGENT (TA). The TA is a military or civilian CG employee custodian for TASS applicants. The TA is referred to as the TASS sponsor, see Ref (g)

COMDTINST 5500.18(series). The TA must verify the unit's need and applicant's affiliation for requesting a Federal Government credential. The TA must account for all

Federal Government credential applicants they are assigned responsibility for in TASS.

TA(s) responsibilities include: (a complete list of responsibilities can be found in

COMDTINST 5500.18(series))

(1) Initiate the application for a Federal Government credential within TASS.

(2) Validate the contractor’s eligibility and requirement for a Federal Government credential. This is based on the determination of the type, level and frequency of access required for CG facilities or networks that will effectively support the mission.

(3) Confirm physical access to multiple CG facilities or multiple federally controlled facilities on a recurring basis (a minimum of 2 times per week and/or 8 times per month) for a period of 6 months or more.

NOTE: SPOC approval is required for any issuance of less than 6 months.

(4) Reverify Federal Government credential applicant's continued CG affiliation with

TASS.

(5) Revoke Federal Government credential accounts within TASS.

(6) Request transfers of Federal Government credential accounts within TASS if they are unable to continue TA responsibilities or applicant must be reassigned to another TA.

(7) Notify the TASM, SPOC, or Defense Manpower Data Center (DMDC) Support

Center (DSC) of any suspected or known TASS system compromise.

(8) Be current with the TASS Certification Training requirements.

(9) Manage no more than 100 active applicants without justification and prior SPOC authorization.

(10) Responsible for confirming that the background investigation requirements(s) have been met for issuance of a Federal Government credential.

B-1.6.1 The name and contact information of the TA's will be provided at award.

B-1.7 Command Security Officer (CSO). Serves as the security advisor to the installation commanding officer. The CSO is responsible for ensuring that all contract employee's background investigation satisfies all requirements for Common Access Card

(CAC) issuance. Once the CSO verifies these requirements are met, they must notify the unit TA so that the contract employee's application can be processed through TASS. The

CSO may also be nominated and serve as the COR. However, if the COR and CSO are not the same individual, the COR serves as the vendor's point of contact for all contract related issues.

B-1.7.1 CSO's are assigned by local installations. The names will be provided at award.

C. CONTRACTORPERSONNEL

C-1.0 EMPLOYEE REQUIREMENTS. The Contractor shall be responsible for selecting, certifying, assigning, supervising, and managing its employees regarding the performance of this contract. The Contractor shall provide experienced, qualified, and capable personnel to perform the work in this contract, who shall speak, read, write, and comprehend English. The Contractor employees shall adhere to the Standards of Conduct described in Technical Exhibit 1 (TE-1).

The Contractor employees shall be fully trained and qualified guard service personnel, able to accomplish all work described herein. Contractor employees shall be on-site only for contractual duties and not for other business, political, charitable, or other purposes. It is specifically prohibited to use installation recreational facilities for Contractor activities.

C-1.1 LICENSING. All guards shall obtain all required permits, licenses, and authorizations, and comply with all applicable federal, state, and local, laws and regulations in the state/territory in which he/she is assigned. The permits and licenses shall be obtained by the Contractor and must be accessible at each location, depending on which entity is doing the work at the given location. The Contractor shall ensure its employees possess a current security guard registered license and firearms permit by the state in which they are employed. The Contractor shall ensure all employees possess a valid driver's licenses and insurance prior to employees operating a vehicle under this

PWS requirement. In any case where the Contractor becomes aware of an employee's disqualification from performing armed security services at CG installations (i.e., revocation, debarment, Lautenberg Amendment violations, etc.), the Contractor will immediately suspend the employees access to the work place and immediately notify the

KO, COR, & CSO.

All required permits, licenses, and authorizations, must be sent to the KO, contract specialist (KS) and the COR via email at least seven (7) business days prior to beginning work at any USCG installation. Progress toward obtaining all required permits, licenses, and authorizations shall be reported on by the Contractor to the KO, KS, COR, and other representatives as needed, bi-weekly.

C-1.2 INSURANCE. The Certificate of Insurance required by HSAR clause 3052.228-

70 shall provide for at least 30 days written notice to the COR by the insurance company prior to cancellation or material change in policy coverage.

C-1.3 WORKFORCE. The Contractor shall provide continuous armed guard services with the required staffing level adequate to meet the requirements herein. Technical

Exhibit 3 (TE-3) identifies each installation's requirements. Security guards shall be capable and experienced to perform specific tasks in core areas as outlined in Technical

Exhibit 2 (TE- 2). As well as responsible for carrying out the full range of responsibilities as defined under the Department of Labor (DOL) Guard II criteria, state licensing requirements, and this PWS.

Security guards protect property from theft or damage, and/or persons from hazards or interference. Duties involve enforcing physical boundaries to control access to the facility / installation. Personnel will ensure compliance with the CG standards for physical access, include all tasks associated with validating sponsorship, identity proofing, vetting and credentialing of all visitors as further outlined in TE-2. Perform hourly interior and exterior roving security patrols throughout the facility /installation with the capability to respond to active shooter events. Armed mobile patrol personnel may be utilized to perform physical access control tasks to assist the armed gate guard. Provide alarm and

CCTV monitoring, internal, tactical communications with security personnel, and external notifications to local emergency first responders. Personnel may be utilized to perform physical access control tasks and may be armed or unarmed based on CO discretion. See

TE-3 for installation detail requirements.

Guards are classified by the Department of Labor as follows:

1. 27102 GUARD II: Enforces regulations designed to prevent breaches of security. Exercises judgment and uses discretion in dealing with whether first response should be requested to intervene directly (asking for assistance when deemed necessary and time allows), to keep situation under surveillance, or to report a situation so that it can be handled by appropriate authority. Duties require specialized training in methods and techniques of protecting security areas.

2. 27004 ALARM MONITOR: Location identified in Enclosure 2 require alarm monitoring services. Alarm Monitors operate communication equipment to receive incoming calls for assistance and dispatches personnel and equipment to a scene of emergency. Operates telephone console to receive incoming calls for assistance. Questions caller to determine the nature of the problem and type and number of personnel and equipment needed, following established guidelines. Scans status charts and computer screen to determine units available. Monitors alarm system signals that indicate location of fire or other emergency. Operates two-way radio to dispatch police, fire, medical, and other personnel and equipment and to relay instructions or information to remove units. Types commands on computer keyboard to update files and maintain logs. Tests communications and alarm equipment and backup systems to ensure serviceability. May provide pre-arrival instructions to caller, utilizing knowledge of emergency medical techniques. May activate alarm system to notify fire stations.

C-1.3.1 SITE LEADS. The Contractor shall provide Site Leads at each site who are responsible for security guard services for 24/7 hour supervision. The Site Lead(s) is a person designated in writing by the Contractor, possessing authority to supervise and train subordinate guards working at their assigned location. The Contractor shall propose

Site Lead(s) who have experience in security or law enforcement operations in the

Armed Forces/military police or civilian security operations including some supervisory/leader experience. The Site Lead(s) will be fully licensed and certified as a

Guard II and will be part of the regularly scheduled shift rotation. They are responsible to maintain a log of all calls, complaints, incidents, deviations from schedule, and similar actions taking place at their site and report them to the unit ' s CSO and the COR/ACOR.

C-1.3.2 The Site Lead(s) shall have full authority to act for the Contractor on matters concerning the performance of this contract at the installation.

C-1.3.3 The Site Lead(s) shall be available within two hours after notification to meet with Government personnel designated by the KO/COR to discuss performance issues and/or unusual security conditions.

C-1.3.4 The Site Lead(s) shall report to the COR for the conduct, performance, appearance, training, and scheduling of all individuals employed and shall supervise all personnel required to perform security guard services. The Site Lead shall coordinate with the CSO and/or COR, for the operational functions and duties required for each shift.

C-1.3.5 SURGE STAFFING. Surge staffing is defined as the contractor’s ability to field new personnel and/or equipment. When specified as a surge requirement, the contractor will provide personnel and equipment as outlined in the Task Order as soon as possible but within a maximum of 48 hours.

Surge staffing may be in response to a threat, elevated security posture (Force Protection

Condition), special event and/or other operational requirements. The Contractor will only act as authorized by the KO and will not provide surge staffing based on local unit requests only.

Contractors ability to surge additional personnel on a TO and have staffing increased within

48 hours of a stated need with personnel that meet access requirements.

D. MANAGEMENT AND ADMINISTRATION

D-1.0 RESERVED.

D-1.1. EMPLOYEE IDENTIFICATION. The Defense Manpower Data Center

(DMDC) Trusted Associate Sponsorship System (TASS) shall be utilized by contractors to apply for a Common Access Card (CAC) who require access to USCG facilities/installations and/or information systems. TASS allows USCG eligible contractors to apply for a CAC electronically via a Government Sponsor and Trusted

Agent.

In order to be eligible for a CAC, contractors must possess a favorably adjudicated Tier-1 background investigation as outlined in COMDTINST CI5500.18. Also, the Government

Sponsor/COR must confirm the contractor employee applicant's requirement for a CAC.

CAC eligibility is based on determination of the type, level and frequency of access required for Coast Guard facilities/installations and/or information systems to support the mission.

The Contractor shall provide any such forms or request such information from Contractor employees that may be necessary for obtaining a CAC via the Trusted Associate

Sponsorship System (TASS). Completed forms and information shall be submitted to the

ACOR. Contractors are responsible for the accuracy and completeness of the information submitted and for any liability resulting from the Government's reliance in inaccurate or incomplete information.

Contractor or subcontractor employees who are declined a CAC via the TASS are ineligible to perform work that requires a CAC under this contract. When an employee with a CAC is no longer performing work under this contract, the Contractor shall notify the COR on the same day the employee stops working and shall deliver the CAC to the

Trusted Agent/COR immediately or within two (2) business days after such notification.

D-1.2 EMPLOYEE CONDUCT. The Contractor shall maintain satisfactory standards of employee competency, conduct, appearance, and integrity, and for disciplinary action as needed. The Contractor shall adhere to standards of conduct included in TE- I.

Contractor employees shall display a friendly, helpful attitude when dealing with the public.

Contractor’s employees shall comply with all applicable Government regulation, policies and procedures (e.g. fire, safety, sanitation, environmental protection, security, "off limits" areas, and possession of weapons) when visiting or working in Government facilities/installations.

The Contractor shall ensure Contractor employees present a professional appearance at all times and that their conduct or appearance shall not reflect discredit on the Unites

States, the Department of Homeland Security, or the United States Coast Guard.

D-1.3 REMOVING EMPLOYEES FOR MISCONDUCT OR SECURITY

REASONS. The Government may, at its sole discretion, direct the Contractor to remove any Contractor employee from USCG facilities/installations for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under this contract. The Contractor shall initiate immediate action to replace such an employee and maintain continuity of services at no additional cost to the Government to ensure no gap in services.

D-1.4 CONFLICT OF INTEREST. The Contractor shall not employ any person who is an employee of the United States Government if that employment would, or would appear to cause a conflict of interest. This includes any U. S. Coast Guard active duty military or civilian personnel. The KO, COR shall consult with a USCG legal representative for a determination on any conflicts of interest that are uncertain.

Employment suitability requirements are outlined in Technical Exhibit 4 (TE-4).

D-2.0 INSTRUCTIONS, DIRECTIVES, AND REFERENCES. The Contractor shall comply with the most current version of all federal, state, county, tribal and municipal rules and regulations to include, Department of Homeland Security and United States

Coast Guard requirements that are in effect as of the final proposal submission date.

Where conflicting guidance and/or discrepancies exist between this contracting vehicle and referenced documents, this document shall take precedence. If questions still exist, the Contractor shall inquire with the KO, COR, and CSO using the RFI (Request For

Information) process via formal correspondence.

E. PROPERTY

E-1.0 GENERAL. The Contractor shall keep work areas neat and clean, and be responsible for any repairs caused by negligence or abuse of facilities on the Contractor's part, or on the part of the Contractor's employees. The Government is authorized to use any Government furnished facilities under the Contractor's control.

E-1.1 The Government will not be responsible in any way for damage to or loss of the

Contractor's supplies, materials or equipment of the Contractor employees' personal belongings brought into the buildings or onto the grounds due to fire, theft, accident, or other disaster.

E-2.0 GOVERNMENT FURNISHED PROPERTY. The USCG will provide facilities, services, and equipment as set forth herein. The Contractor shall maintain and account for USCG furnished property as specified in the Government Property Clause 52.245-1 which is incorporated by reference.

E-2.1 The Contractor shall use Government furnished facilities, property, equipment and supplies only for the performance of work under this contract and shall be responsible for returning all Government furnished facilities, property, and equipment in good working condition, subject to normal wear and tear.

E-2.2 The Government will provide all information necessary to perform the on-site portion of the services required in this contract, unless specifically stated otherwise in this PWS.

E-2.3 The following facilities and services are provided for the Contractor's use during the term of the contract:

E-2.3.1 Security working spaces to include sentry/gatehouses or workstations and associated furniture including normal and routine maintenance and repair of

Government-furnished facilities (e.g. sentry stations).

E-2.3.2 The Government will provide a location for an approved arms/ammunition storage safe on the installation.

E-2.3.3 Key management by the Contractor is essential to preventing unauthorized access to Government property. The Contractor shall continually account for issued keys and immediately report lost or stolen keys to the CSO and the COR. The Contractor shall replace lost or stolen keys at no cost to the Government. If access control is compromised due to key loss, the Contractor may be required to re-key locks that are affected at no cost to the Government. Contractor to follow guidance outlined in COMDTINST M5530.1, Chapter 2, Para F., Key and Lock Control.

E-2.3.4 Utility Vehicles (UTV) with identifying markings to function as a security vehicle will be provided by the Government where necessary, except as otherwise noted, in accordance with Technical Exhibit 3 (TE-3). The Contractor will be responsible for providing all necessary UTV training. The Contractor is responsible for the cost of repairing all damages incurred by operator intentional acts or negligence and any insurance and protective riding gear as necessary per state law/regulation.

E-2.3.5. Repair and maintenance of installed electrical and mechanical protective equipment, or those which might be installed by the Government, in the future, remain the responsibility of the Government (Ex. Lights, Automated Vehicle Gates, barriers, etc.). The Contractor will advise the COR when equipment appears degraded.

E-2.3.6 Contractors may purchase meals and dine at the base/installation galley, when available. The US Coast Guard is not required to provide galley service, and is not liable for meals when galleys are not operating.

E-2.3.11 GFE and GFP normal maintenance and repair will be governed by FAR 52.245-

1.The contractor is responsible for repairing any damages caused by the contractor employees. Normal maintenance and repair does not include janitorial or custodial services or supplies. The Government reserves the right to replace Government furnished equipment at any time.

E-2.3.13 The Government will provide and maintain radio communication devices that permit security guards to communicate with one another and organic CG personnel. The

Contractor shall continually account for issued radios and immediately report lost, stolen or damaged radios to the CSO and the COR. The Contractor shall replace lost or stolen radios at no cost to the Government.

E-2.3.14 VEHICLES List of vehicles requires at each installation are included in

Technical Exhibit 3 (TE-3).

E-3.0 CONTRACTOR FURNISHED PROPERTY. The Contractor shall furnish all facilities, materials, equipment and services necessary to fulfill the requirements of this contract, except for the Government Furnished Resources specified in section E-2.0 of this PWS.

E-3.1 SUPPLIES. The Contractor shall furnish all standard office and operating supplies required for performance of this work effort. Examples of such supplies are stationary, markers, note pads, etc.

E-3.2 SERVICES. The Contractor shall maintain the facility in a clean and sanitary condition at all times.

E-3.3 SAFETY EQUIPMENT. Guards shall wear all gear as required by local, state, and federal law. See Technical Exhibit 5 (TE-5).

E-3.4 WEAPONS. Weapons provided to security guards shall be consistent in manufacturer, model, and caliber at each site. All sites identified in Technical Exhibit 1

(TE-1) require armed personnel. Additional weapons and ammunition needed by the

Contractor to support weapons training and surge requirements are the responsibility of the Contractor. The Contractor shall provide each individual assigned as an armed security guard with an appropriate weapon(s). Contract Security Guards shall carry only those type weapons for which they were trained and qualified. Use of privately owned weapons is prohibited unless otherwise mandated as necessary by state or federal law.

The Contractor is responsible for security of all ammunition. Each security guard shall be issued sufficient ammunition for a full magazine in the weapon and one full spare magazines. Spare ammunition magazines shall be carried in an ammunition pouch on the security guard's person in an appropriate law enforcement manner. The duty weapon shall be carried loaded with the Safety on unless otherwise directed by state law, or CO guidance. Subject to state law, the Contractor will carry and utilize all weapons in accordance with COMDTINST M8000.2 (Series) and COMDTINST M16247.1 (series).

E-3.4.1 Weapons /ammunition will be issued, returned and stored in the contractor-provided storage safe in the designated arms/ammunition storage facility on the base/installation.

Weapons (other than those carried in the performance of official duties) shall not be transported on and off-base by the security guards except in the performance of official duties.

E-3.4.2 HANDGUNS. The security guards will carry the Personal Defense Weapon

(PDW) and ammunition IAW federal, state and local laws /regulations. While on duty, security guards shall carry the PDW on the strong arm side of the LE belt with a full magazine inserted, a round chambered and the safety on (if applicable) with two additional full magazines secured in their ammunition pouch. The Contractor shall maintain a continuous accountability record of each Contractor-owned firearm and all contractor ammunition.

E-3.4.3 SHOULDER WEAPONS. Subject to state law, the Contractor shall provide one guard per shift to carry a semi-automatic M4 Rifle for use in active shooter and emergency response. Bolt fully forward on an empty chamber, full magazine inserted, and selector lever on safe. The Contractor shall provide all ammunition and shall be

NATO 5.56x45mm.

E-3.4.4 LESS-LETHAL WEAPONS. Subject to state law and in accordance with

COMDTINST M16247.1 (series), the Contractor shall provide security guards with at least one (1) less-lethal weapons option while on duty. Less-lethal weapon options under this contract are Oleoresin Capsicum (OC) spray and/or expandable Baton. Electronic Control

Devices (i.e. Tasers) are not authorized under this contract.

E-3.4.5 DISCHARGES. The Contractor shall immediately make positive contact with

(speak directly with or in person) the CSO and COR/ACOR regarding any firearm discharge or employment of less-lethal weapons on or near any USCG Installation, and follow-up/provide a written incident report within two hours of the discharge.

E-3.4.6 ARMORY. The Contractor shall provide a storage safe compliant with USCG standards (GSA Class 5) for storing weapons and ammunition to be maintained at a location designated by the local command.

E-3.4.7 WEAPONS QUALIFICATIONS AND TRAINING. All security guards shall be qualified to carry and use both the PDW and the M4 rifle in accordance with all state licensing requirements. All armed security personnel shall recertify/qualify annually in accordance with state licensing requirements. Failure of any security guard to meet the yearly requirement will be grounds for removal from the site until he/she qualifies. A copy of all training records shall be forwarded to the COR within five working days of completion. The Contractor shall be wholly responsible for insuring that all guards engaged in providing services specified under this contract meet both the professional and regulatory requirements to the positions assigned.

E-3.4.8 WEAPONS HANDLING. To facilitate safe weapons handling procedures, no guard shall stand a post with a weapon longer than 12 hours with at least 8 hours between watches. Additionally, guard shall adhere to TE-1 Standards of Conduct.

E-3.4.9 LOST OR STOLEN WEAPONS AND AMMUNITION. The Contractor shall continually account for all assigned weapons and ammunition. The Contractor shall immediately report lost or stolen weapons and/or ammunition to the CSO, and the COR.

The Contractor will replace lost or stolen weapons and/or ammunition at no cost to the

Government.

E-3.5 VEHICLES. The contractor shall be required to furnish all gasoline, maintenance

(routine and other), and insurance for contractor provided vehicles and equipment. The contractor shall be responsible for the cost of repairing all damages incurred by operator intentional acts or negligence and to ensure all drivers are properly licensed and insured so as to keep in line with safety requirements annotated above. All Security vehicles and their accessories shall be in good working order to provide continued security 24 hours a day. Vehicles must be sufficient in size to support the driver and a minimum of one passenger, must be marked on the exterior with paint/vinyl/magnets) "USCG Security" and must meet the safety requirements in accordance with local and state laws.

Each vehicle shall be equipped with the following:

• Siren and public address system.

• Yellow bar type strobe light permanently mounted on the top of each vehicle.

• Strobe lights - Vehicles shall be equipped with yellow strobe lights.

• Sealed beam spotlights shall be permanently mounted on left front door of each vehicle.

• First Aid Kits - Kits shall be enclosed in a waterproof, dust proof case and shall be, at a minimum, a 10 unit kit for 8 to 12 persons.

Short-term replacement vehicles shall be provided within eight 8 hours of identified need and must at a minimum be of the type being replaced. Further, short-term replacement vehicles shall have magnetic “USCG Security” markings and yellow strobe light(s).

Replacement vehicles to be used longer than 5 days shall be of similar variety as the permanent vehicle and must meet the above standards of Security vehicles.

If vehicles are Government provided, fuel will be provided by the Government. GFE and

GFP normal maintenance and repair will be governed by FAR 52.245-1. A list of the locations where Security Vehicles are required are located in Technical Exhibit 3 (TE-3).

E-4.0 INVENTORY

E-4.1 BEGINNING INVENTORY. No less than two business days prior to the start of a TO (Task Order) or Option Period, the Contractor shall conduct a joint inventory with the Government and acknowledge receipt and working condition of all facilities and equipment provided by the Government. Items of equipment or facilities not in working order and discrepancies found which are beyond normal wear and tear shall be noted.

The Contractor and the Government shall certify as accurate, the joint inventory activity with all discrepancies noted.

E-4.2 ENDING INVENTORY. A joint Government/Contractor inventory shall be conducted at the conclusion of this contract, acknowledging presence and condition of all facilities and equipment provided by the Government. The Contractor shall reimburse the

Government for the actual cost of replacement or repair of any missing or broken items not replaced or required by the Contractor, and for any accelerated equipment or facility depreciation caused by abuse or inadequate Contractor maintenance. The Government, at the Contractor's expense, may make all repairs or replacement not made by the

Contractor. Funds will be withheld from the Contractor for repayment of any incurred costs for repair.

F. UNIFORMS

F-1.0 RESERVED.

F-1.1 UNIFORMS. All security guards shall wear clean, neat and complete uniforms while on duty. The Contractor shall ensure that all employees are in full uniform as required and ready to begin work promptly at the start of each shift. The Contractor shall submit either an image depicting the uniform or a sample uniform intended to be worn on-site at the post award conference.

F-1.1.1 The Contractor shall provide all security guards complete uniforms and equipment items to ensure security guards remain in a complete, consistent, and uniform for all, through the duration of this work effort for and during all types of weather.

Uniforms shall be substantially different from CG military uniforms. Contingent on what is stated in state and local law, the designated uniform shall include a badge, a patch displaying the name of the Contractor, and a nametag, to include the rank for the individual employee that shall be prominently displayed on the outer garment at all times.

G. TRAINING.

G-1.0 RESERVED.

G-1.1 SECURITY GUARD FORCE TRAINING. All security guards shall be trained in accordance with local and state requirements. The training includes both general topics, which are required of any professional guard force, and specific topics, which relate directly to the operation of this contract. All Contractor personnel shall be in compliance with the Lautenberg Act.

G-1.1.1 The Contractor shall, subject to the requirements of PWS Section C-1.0, "EMPLOYEE REQUIREMENTS", certify in writing that all security guard personnel have completed the required minimum training. The Contractor shall maintain current training records on all Contractor personnel. These records must be readily available for review and inspection by the KO or the COR.

The Contractor shall also comply with local installation training requirements that are specific to the local assignment. Location-specific security concerns based on geography, physical security constrains, will have specific Standard Operating Procedures (SOP) that are outlined in the (TO) task orders. Any questions concerning applicability shall be requested via RFI at TO issuance. The training plan outlining how all training requirement shall be met should be provided by the contractor with proposal.

H. CONTRACT AWARD AND ADMINISTRATION

H-1.0 RESERVED.

H-1.1 TRANSITION. To ensure a smooth transition from the current Contractor/s performing these duties, to the new Contractors taking on the responsibility and to avoid any gap in services, the awardee(s) are required to participate in the transition from the incumbent Contractor/s.

H-1.2 The Contractor shall submit a Transition Plan with their proposal. The Transition

Plan shall address phase-in and phase out procedures as specified in H 1.2.1 and H 1.2.2 below. After the Transition Plan has been accepted by the Government, updates on the progress of the transition plan activities shall be provided bi-weekly to the COR until the phase-in/phase-out is complete.

H-1.2.1 PHASE-IN. The Contractor shall assume responsibility for services on the day of takeover. The Government intends to provide a 30 day Phase-In period as a planning factor and intention but not as a guarantee. Phase-In period prior to takeover when the new Contractor will be allowed access to facilities to become familiar with Government interfaces and procedures. Contractor access will be limited to management personnel and shall not interfere with the incumbent's ability to provide services until the end of the current contract.

H-1.2.2 PHASE-OUT. At the completion of this work effort, the Contractor shall cooperate with the follow-on Contractor(s) and the Government to ensure a smooth transition to the new Contractor(s). All Government furnished equipment shall be returned to the Government upon completion of this contract.

H-2.0 POST AWARD

H-2.1 POST AWARD CONFERENCE: The Contractor shall attend a Post Award

Conference with the KO, Contracting Specialist (KS) and the COR no later than five business

(5) days after the date of award. The purpose of the Post Award Conference is to discuss the contract and task order objectives. The Post Award Conference will be planned and confirmed at award.

H-2.2 FORMS. An authorized forms list will be provided to the Contractor at the post award conference. Specific local forms will be provided at TO level.

H-3.0 DELIVERABLES. See Technical Exhibit 6 (TE-6).

I. PERFORMANCE REQUIREMENT SUMMARY (PRS)

I-1.0 GENERAL. Performance standards define desired services. The Government performs surveillance to determine if the contractor exceeds, meets or does not meet these standards.

I-1.1 PERFORMANCE REQUIREMENTS TABLE. The Performance

Requirements Table includes 90 total performance standards. These include the 82 individual tasks outlined in TE-2. The Government shall use these standards to determine contractor performance and shall compare contractor performance to the Acceptable

Quality Level (AQL) outlined below.

Performance Requirements Table

Performance Standard PWS Method of Surveillance AQL

(Acceptable Quality level)

Access Control

(All sub-tasks)

TE-2 Validated User/ Customer

Complaints

Periodic Inspection

No more than 5 total validated complaints (from multiple source) per month

95% of inspected tasks

Screening

(All sub-tasks) validated complaints (from multiple source) per month

95% of inspected tasks

Visitor Processing

(All sub-tasks) validated complaints (from multiple source) per month

95% of inspected tasks

Patrol and response

(All sub-tasks) validated complaints (from multiple source) per month

95% of inspected tasks

Control Center

Operations

(All sub-tasks) validated complaints (from multiple source) per month

95% of inspected tasks

Common Tasks

(All sub-tasks) validated complaints (from multiple source) per month

90% of inspected tasks

Supervision C-1.3 Progress or Status Meetings

Periodic Inspections

100% of all deliverables in accordance with the

PWS.

95% of all inspected tasks and/or records.

Appearance F-1 Validated User/ Customer validated complaints (from multiple source) per month

90% of inspected items

Training G-1 Progress or Status Meetings

Periodic Inspections

100% of all deliverables in accordance with the

PWS.

95% of all inspected records.

Standards of Conduct

(Not outlined in the

Performance Standards above)

TE-1 Validated User/ Customer validated complaints (from multiple source) per month

90% of inspected tasks

Certificate of

Insurance

TE-8 100% Inspection Zero lapses in insurance coverage during the all period of performance

Licensing TE-8 100% Inspection Zero lapses in licensing during the all period of performance

Reporting ALL Progress or Status Meetings 100% of all reports required in accordance with the PWS.