Attachment B - Performance Questionnaire.docx
DOCX document 339 KB Posted
- Attached to
- Copy Center Equipment Project State and local contract opportunity
- Solicitation number
- SRC0000036105
- Issued by
- Ohio
About this file
This is a Performance Questionnaire attachment for an Ohio Attorney General's Office (AGO) Request for Proposals for a Copy Center Equipment Project involving a 60-month lease of production printers and associated print management software solutions. The questionnaire is designed to collect past performance information on firms and their key personnel to assist the AGO in evaluating and selecting vendors. Identified references who have received services or products from the proposing offeror are asked to complete the survey to provide feedback on the offeror's performance history.
The questionnaire uses a 1-to-10 satisfaction scale to rate offerors across eight evaluation criteria: ability to meet customer expectations, ability to financially perform in the best interests of the client and citizens, ability to maintain schedules and meet deadlines, ability to increase value, quality of service, ability to identify and minimize user risk, leadership ability and minimization of owner/client direction needs, and overall comfort level in rehiring the firm or individual based on performance. Respondents may leave comments for each criterion and may leave criteria blank if they lack knowledge of past performance in that particular area. The AGO reserves the right to contact references for additional information regarding the offeror's performance.
View the file
Other files for this state and local contract opportunity
| File | Type | Posted |
|---|---|---|
| Attachment C - Sample Contract vfinal Ohio Buys.pdf | ||
| Exhibit 3 - IRS Publication 1075 for IT Services.pdf | ||
| Copy Center Equipment Lease RFP vfinal Ohio Buys.pdf | ||
| Exhibit 5 - ITSSEC01 - AGO Products and Services Acknowledgement ITS - Rev. 05-30-2025.pdf | ||
| Attachment A - Copy Center Floor Plan.pdf | ||
| Attachment - Certificate of Destruction.pdf | ||
| Exhibit 4 - ITSSEC03 - Non-vendor network access acknowledgement ITS - Rev. 03-17-2025.pdf |
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Text version
RFP Attachment Performance / Reference Questionnaire
Name and Organization of Person Completing the Survey:
Phone Number and E-mail address:
Name of Company Being Reviewed:
As part of its evaluation of Requests for Proposals, the Ohio Attorney General’s Office collects past performance information on firms and their key personnel. This information will help the AGO in its selection of firms.
An Offeror has identified you as someone for whom the Offeror either currently provides a service and/or product or from whom the Offeror has provided this service and/or product in the past. Please take a moment to tell us about this Offeror’s performance. The AGO may contact you to gather further information about the Offeror.
HOW SATISFIED. Rate the Offeror on each of the criteria below. The scale is 1 to 10, with 10 representing highly satisfied and 1 representing highly dissatisfied. Select a number to show different degrees of satisfaction. Please rate each of these criteria to the best of your knowledge. If you have no knowledge of past performance in a particular area, leave it blank. You have the option to leave additional comments.
| CRITERIA |
| YOUR SCORE |
| COMMENTS |
| Ability to meet customer expectations |
| Choose an item. |
| Ability to financially perform in the best interests of the client and citizens |
| Choose an item. |
| Ability to maintain schedules and meet deadlines |
| Choose an item. |
| Ability to increase value |
| Choose an item. |
| Quality of service |
| Choose an item. |
| Ability to identify and minimize the user risk |
| Choose an item. |
| Leadership ability (minimize the need of owner/client direction) |
| Choose an item. |
| Your comfort level in hiring the firm/individual again based on performance. |
| Choose an item. |
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