This document contains an attachment to a solicitation for laundry and linen services. The attachment provides a performance requirement summary table outlining ten performance indicators contractors will be measured on, including meeting shipment schedules, maintaining accurate weights, cleanliness standards for laundered items, packaging requirements, and responsiveness. The table specifies acceptable quality levels for each indicator, surveillance methods, and deduction amounts if the acceptable quality levels are exceeded.
The related federal contract opportunity is a short-term bridge contract for laundry and linen services at three Department of Veterans Affairs medical centers. The solicitation was posted on August 6, 2020 with an initial response date of August 21, 2020. The NAICS code is 812331 and the solicitation is set aside for small businesses. The solicitation includes wage determinations for the three locations.
View the file
Other files for this federal contract opportunity
Other files attached to S209--Short-Term Bridge Contract for Laundry/Linen Services, newest first.
The file's text, extracted by GovTribe without its formatting.
ATTACHMENT A
Performance Requirement Summary Table
Factor No.
Performance Indicator
Performance Standard
AQL Maximum Allowable Degree If Deviation
Method – Type of Surveillance Reduction When AQL Exceeded
Deduction Amount
(Monthly Billing)
1
Shipment schedule is met.
All quotas are delivered to Medical Centers per established schedule.
2 discrepancy per month
COR Weekly inspection
3%
2.
Weights are accurate
Weight processed/ received equals weight billed
2 discrepancies per month
COR Delivery tickets and daily weight records
3%
3.
Laundry is clean
Laundry is clean, dry, free of lint and odor, spots and stains removed.
.25% per gross wt. processed each month.
Random Sampling -carts of clean linen, daily by COR
3%
4.
Whiteness and tensile strength retention.
Test specimen laundered IAW standard textile laboratory practice.
5% deviation after washing for whiteness retention and tensile strength loss per test
Contractor furnished specimens per independent laboratory.
1%
5.
Proper textile finish for items
All articles are properly processed; articles are free from wrinkles and scorches; IAW Standards.
.25% per month
Random Sampling – carts clean linen, daily.
1%
6.
Packaging is properly accomplished.
Laundered items are bundled, tied, wrapped, covered, etc.
.25% per month
Random Sampling – carts clean linen, daily.
2% each
7.
Provide required reports.
Data required submitted on time.
1 discrepancy per month.
Check list
1% for each late item x days late (Max of 5%)
8.
Damaged Clean linen items.
Laundered items are not physically damaged due to improper processing or carelessness.
2.5 percent per month
Random Sampling -carts of clean linen, daily.
1%
9.
Responsiveness
CPM responds within 1 hr. to request for contact from CO, Lead COR, and Facility COR.
1 discrepancy per month.
COR awareness
1% each occurrence
10.
Transport / Storage trailers/carts are cleaned with a tuberculocidal germicide/disinfectant, after unloading the soiled linen and prior to loading the trailer/cart with clean linen.
Trailers/carts are clean, dry, and free of visible soil
0 discrepancies
Daily inspections
0% per occurrence
File details come from the government source that posted it.
Updated .