ATTACHMENT A 36C10X21Q0028.pdf

ATTACHMENT A

PERFORMANCE WORK STATEMENT

Learning Agility Tool for the VHA Healthcare Leadership Talent Institute

Department of Veterans Health Administration (VHA) Health Care Leadership Program (Talent Planning)

1. INTRODUCTION/BACKGROUND:

The VHA Healthcare Leadership Talent Institute (HLTI) is charged with identifying, developing, and strategically managing the enterprise and healthcare leadership talent across VA. In fulfilling this responsibility, HLTI uses assessment tools to triangulate and calibrate its processes for identifying and developing future leadership pipelines and employee talent.

2. OBJECTIVE:

The objective of this requirement is to purchase access to a learning agility assessment tool which will provide HLTI with learning agility dimension scores. This information will assist HLTI in identifying, developing, and strategically managing the enterprise and healthcare leadership talent across VA.

This scope of work is to purchase access to a learning agility assessment tool which has specific qualities to enable process triangulation, including:

- informed by learning agility scholarly literature;

- self-report instrument;

- empirical validation against a cohort of U.S. leaders;

- electronic individual and group data/reports;

- de-identified participant access (alpha numeric assignment);

- online web-based accessibility to assessment;

- HLTI certification to self-manage the delivery of feedback/coaching to VA participants completing the assessment tool.

3. MAJOR REQUIREMENTS:

HLTI is seeking an empirically validated and theory-informed self-report learning agility assessment with online web-based accessibility, electronic individual and group data/reports, de-identified participant access (alpha numeric assignment), and HLTI certification to self-manage the delivery of assessment feedback/coaching.

1) Empirically validated means this tool has a published/available research or technical guide to show it has been model-tested (factor analysis) against multi-sector U.S. leaders with results for construct validity, item reliability, and assessing sub-group differences (e.g., leadership level, gender, race/ethnicity).

2) Theory-informed means the assessment measures learning agility facets identified and supported in scholarly literature.

4. VENDOR SHALL PROVIDE:

The Vendor shall provide the following for this tool:

1. Online accessibility to the self-assessment tool, whereby the VA participant can access the tool via a laptop or mobile device system, using an individual/personalized weblink, and during unrestricted hours (e.g., 24-hour and weekend access).

2. Electronic reports, by HLTI-defined cohorts, sent to HLTI of each individual assessment (in PDF format), including a cohort summary report of individual scores (in an extractable Excel format) and a bi-annual cohort/group diagnostic report indicating organizational trends (in PDF format).

3. De-identified participant access by providing HLTI with a list of alpha-numeric codes and associated emails/weblinks for HLTI assignment of the self-assessment tool. All electronic reports will use the alpha-numeric codes for tracking/reporting participant scores. HLTI is responsible for maintaining the linkage of alpha-numeric codes to participant names.

4. In-person or online certification process for HLTI members, as needed, to receive training to self-manage the delivery of feedback/coaching to VA participants completing the assessment tool.

5. Project support by assigning a representative to work with the HLTI to ensure the project is managed and resourced to meet deadlines and quality expectations, and to oversee all aspects of the assessment setup and administration, including:

providing the alpha-numeric codes and associated emails/weblinks to HLTI, timely status updates of complete and incomplete online assessments, and preparing and forwarding data reports (PDFs, Excel) to HLTI.

6. Expected timelines for the assessment tool:

a. Tool Completion: No more than 90-minutes, on average, for a participant to complete the online assessment with ability to complete the assessment in multiple sittings (i.e., start/stop option in tool completion).

b. Individual Report Delivery: Delivery of the electronic individual report (PDF) to HLTI within three business days of assessment completion/submission by participant. May be sent as individual or batched reports.

c. Cohort Report Delivery: Delivery of the cohort summary report of individual scores (in an extractable Excel format) and option for a bi-annual cohort/group diagnostic report (PDF) to HLTI within three business days of cohort assessment completion/submission. Cohort to be defined by HLTI (based on participant codes).

7. The following protections are required in managing the transition of leadership assessment tool data between VA and the vendor. The vendor shall assign a generic alpha-numeric code with weblink to each VA-purchased online assessment tool. The VA program manager (HLTI) will assign each generic code/weblink to a unique VA employee participating in the assessment. The weblink will connect the employee to the vendor’s website outside the VA firewall to complete the assessment. Once completed, the vendor shall email the completed assessment report (PDF), individually or as a batch, to HLTI. HLTI will disseminate the assessment report via encrypted email to the respective employee. HLTI will store all vendor-received assessment reports in a permission-restricted folder behind the VA firewall.

5. PLACE OF PERFORMANCE

The Contractor will maintain and perform at Contractor location actions to support online data collection, analysis, and reporting of the learning agility tool and raw data; including development of the alpha numeric codes for tool assignment. The client (HLTI) will manage and administer the alpha numeric codes to participants, receive and disseminate individual/group reports and raw data, and provide individual/group coaching of learning agility tool results. Certification of the client (HLTI) to administer or coach the tool, as needed, to be performed by or through Contractor at a Contractor-designated location (non-Government site).

6. PERIOD OF SERVICE:

The period of performance is January 15, 2021 to January 14, 2026, with ability to exercise the purchase of assessments for option years:

Base year (January 15, 2021 – January 14, 2022)

a. alphanumeric codes, weblinks, and individual PDF reports for 550 participants

b. 3-4 Excel raw data cohort reports

c. 2 bi-annual cohort/group diagnostic PDF reports indicating organizational trends, and

d. 1 certification process

Option Year 1 (January 15, 2022 - January 14, 2023)

a. alphanumeric codes, weblinks, and individual PDF reports for 550 participants

b. 3-4 Excel raw data cohort reports

c. 2 bi-annual cohort/group diagnostic PDF reports indicating organizational trends, and

d. 1 certification process (optional)

Option Year 2 (January 15, 2023 - January 14, 2024)

a. alphanumeric codes, weblinks, and individual PDF reports for 550 participants

b. 3-4 Excel raw data cohort reports

c. 2 bi-annual cohort/group diagnostic PDF reports indicating organizational trends, and

d. 1 certification process (optional)

Option Year 3 (January 15, 2024 - January 14, 2025)

a. alphanumeric codes, weblinks, and individual PDF reports for 550 participants

b. 3-4 Excel raw data cohort reports

c. 2 bi-annual cohort/group diagnostic PDF reports indicating organizational trends, and

d. 1 certification process (optional)

Option Year 4 (January 15, 2025 - January 14, 2026)

a. alphanumeric codes, weblinks, and individual PDF reports for 550 participants

b. 3-4 Excel raw data cohort reports

c. 2 bi-annual cohort/group diagnostic PDF reports indicating organizational trends, and

d. 1 certification process (optional)

7. HOURS OF WORK:

The Contractor may also be required to support 24/7 operations 365 days per year as identified in individual Task Orders.

There are ten (10) Federal holidays set by law (USC Title 5 Section 6103) that VA follows:

New Year's Day Martin Luther King's Birthday Washington's Birthday Memorial Day Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Christmas Day