Attachment 5 - QASP CONUS MHE Maint Alaska.docx

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Attached to
DLA DS MHE Preventative and Corrective Maintenance - Alaska Federal contract opportunity
Solicitation number
SP451023Q1021
Issued by
Defense Logistics Agency

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Attachment 4 - PWS CONUS MHE Maintenance Alaska.docx DOCX document
Attachment 6 - Past Performance Questionairre.doc DOC document
Attachment 2 - Alaska Locations.xlsx XLSX spreadsheet
Attachment 3 - Price Schedule - Alaska Region.xlsx XLSX spreadsheet
Wage Determination AK.pdf PDF
Attachment 1 - Alaska Equipment.xlsx XLSX spreadsheet

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Quality Assurance Surveillance Plan (QASP) for DLA Disposition Services Continental United States (CONUS) Performance-Based Material Handling Equipment (MHE) Maintenance for the Alaska Region

1. Purpose:

This document is to provide guidance on administering subject contract such that the best possible quality in performance can be assured through appropriate surveillance and addressing of any performance failures as appropriate. The Acceptable Performance Level (APL) is the standard the U.S. Government (USG) expects the contractor to meet throughout the life of the contract. In general, the DLA Disposition Services (DLADS) Alaska Region MHE Maintenance contract will have two (2) APLs that will be used to measure contractor performance though additional ones may be identified depending on the contract requirements. The standard APLs are timely preventive maintenance of all equipment and timely completion of corrective maintenance repairs.

2. Acceptable Performance Levels:

a. Timely and Complete Preventive Maintenance (PM)
(i). “item” in the standard and APL column means a single piece of MHE.
(ii). The APL is measured per quarter.
b. Timely and Complete Corrective Maintenance (CM)
(i). “item” in the standard and APL column means a single piece of MHE.
(ii). The APL is measured throughout the contract performance period.

3. Surveillance:

a. The primary method of surveillance for evaluating compliance is by Contracting Officer’s Representative (COR) reporting. The COR is responsible for reporting preventive maintenance performance to the Contracting Officer (KO) promptly after the performance deadline has passed. The COR will provide when the action was required to be performed by the contractor and the date it occurred. The COR shall also include what the negative impact of the contractor’s failure to meet the APL was on the DLA Disposition Services site.
b. In instances where there are late completions of PM or CM, the COR shall determine if the late performance is caused by an occurrence beyond the reasonable control of the contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the USG either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. In such cases as there is an excusable delay, the contractor will be deemed to have made the APL for the period.

4. Reduction for Failed APL:

a. Throughout each performance period of the contract, including options, the contractor is allowed one (1) failure of the preventive maintenance APL and one (1) failure of exceeding the three (3) late repairs. After the failures the KO may take consideration for each additional instance of the contractor not meeting the APL.
b. The government may use such measures as partial or full terminations under FAR 52.212-4, not exercising options, and ending a contract early without these measures as long as it is IDIQ and has met its minimum government obligation for the period and a plan for a timely replacement contract is secured.

Acceptable Performance Levels

Deliverable
Standard
Time Frame
Clause
Acceptable Performance Level
Reduction for failed APL
Method of Surveillance
Timely and Complete PM
PM of all items under the appropriate CLINs
Within fourteen (14) calendar days of notification
PWS 2. g.
No more than three (3) items maintained later per period of performance.
Payment may not be made until APL is achieved.
COR/

Customer

Preventive Maintenance Sheet
Record of items inspected, and work performed for each piece of equipment receiving a PM service
Within five (5) business days of PM service completion
PWS 2. j.
No more than three (3) record sheets delivered late during period of performance.
Payment may not be made until APL is achieved.
COR/

Customer

Timely and complete CM
MHE Operational in a timely manner
Within five (5) business days of COR approval of cost estimate and repair
PWS 3. e.
No more than three (3) items repaired exceeding the required timeframe.
Payment may not be made until APL is achieved.
COR/

Customer

Cost estimate for CM
Provide written estimate for all CM work with required information
Within two (2) business days of assessment IAW PWS 3. a.
PWS 3. b.
No more than three (3) estimates provided late during the period of performance
Payment may not be made until APL is achieved.
COR/

Customer

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