ATTACHMENT 2- QUALITY ASSURAMCE sURVEILLANCE PLAN.docx

DOCX document 19 KB Posted

Attached to
Rx Reverse Distribution Federal contract opportunity
Solicitation number
36C25622Q0508
Issued by
Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 16

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This document contains a Quality Assurance Surveillance Plan (QASP) for a pharmacy return and disposal services contract. The QASP outlines eight standards for contractor performance including security guard hours, supervision, training, personnel requirements, uniforms and equipment, tuberculosis testing, online training, and completion of required tasks. The acceptable quality level and method of surveillance are defined for each standard, with incentives including exercise of option periods and positive past performance evaluations for meeting standards. The related federal contract opportunity is a solicitation for Rx reverse distribution services from the Department of Veterans Affairs Veterans Health Administration VISN 16.

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Other files for this federal contract opportunity

Other files attached to Rx Reverse Distribution, newest first.
File Type Posted
36C25622Q0508 0001.pdf PDF
Revised Statement of Work.docx DOCX document
ATTACHMENT 1 - HINDS COUNTY MS WD 15 5153 REV 16.pdf PDF
ATTACHMENT 4 - PAST PERFORMACE QUESTIONAIRE.docx DOCX document
ATTACHMENT 3 - LIST OF PAST PERFORMANCE REFERENCES.docx DOCX document
ATTACHMENT 5 - CONTRACTOR CERTIFICATION.docx DOCX document
ATTACHMENT 6 - NOTIFICATION OF COMPLIANCE WITH INSURANCE REQUIREMENTS.docx DOCX document
36C25622Q0508.pdf PDF

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The Government shall use these standards to determine contractor performance and shall compare contractor performance to the Acceptable Quality Level (AQL).

Task
ID
Indicator & Paragraph Number
Standard
Acceptable Quality Level
Method of Surveillance
Incentive
Pharmacy Return and Disposal Services
1
Duty Hours; Ref. 4th Para. Of PWS
Security Guard(s) on duty during the stated contract hours
100%
Direct Observation & Customer (facility occupant) Complaint
Exercise of Option Period(s); Positive Past Performance
2
In-Field Supervision; Ref. PWS Section 1b
Contractor to provide in-field supervision
85%
Direct Observation & Customer (facility occupant) Complaint
Exercise of Option Period(s); Positive Past Performance
3
Security Guard Services, Functions and Responsibilities; Ref. PWS Sections 1 & 3
Complete all required PWS tasks
100%
Periodic Inspection & Customer (facility occupant) Complaint
Exercise of Option Period(s); Positive Past Performance
4
Training; Ref. PWS Section 2
Complete all Contractor and Government Furnished Training prior to starting operations
100%
100% Inspection
Exercise of Option Period(s); Positive Past Performance
5
Personnel Requirements; Ref. PWS Section 5
Meet and complete necessary requirements
100%
100% Inspection
Exercise of Option Period(s); Positive Past Performance
6
Uniforms & Equipment; Ref. PWS Section 14
Security Guards and Field Supervisors have required uniforms & equipment
90%
Direct Observation & Periodic Inspection
Exercise of Option Period(s); Positive Past Performance
7
TB Testing; Ref. PWS Section 17
Security Guards have annual TB Test conducted
100%
100% Inspection
Exercise of Option Period(s); Positive Past Performance
8
VA On-Line Computer Training; Ref. PWS Section 19
Complete required annual on-line training
100%
100% Inspection
Exercise of Option Period(s); Positive Past Performance

File details come from the government source that posted it. Updated .