Attachment 1 - SOW for Vehicle Disposal Services_2026-2030 70B01C25R00000045.pdf

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104)

U.S. Customs and Border Protection

Office of Administration

Mobile Assets Program Management Office (MAPMO)

Vehicle Disposal Services

Statement of Work

Statement of Work for Vehicle Disposal Services

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104)

Table of Contents

1.0 Background

2.0 Scope of Work

3.0 Applicable Documents

4.0 Specific Tasks

5.0 Deliverables and Delivery Schedule

6.0 Government Furnished Equipment

7.0 Place of Performance

8.0 Period of Performance

9.0 Security

10.0 Special Considerations

11.0 Disclosure of Information

12.0 Points of Contact

13.0 Appendix

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104)

Statement of Work Vehicle Disposal Services

1.0 Background

According to the Federal Management Regulation (FMR), Federal Agencies can only sell vehicles through a U.S. General Services Administration (GSA) designated Sales Center or if an agency has been granted a waiver from GSA. A Sales Center is a government Agency with the capability to sell its own personal property and that of other Federal Agencies. In January 2014, the Internal Revenue Service (IRS) discontinued the Sales Center that U.S. Customs and Border Protection (CBP) and other federal Agencies utilized to dispose of vehicles from their fleets.

For the past 10 years, GSA has granted waivers, authorizing CBP to act as a temporary Sales Center to continue fulfilling vehicle disposal requirements, previously met by the IRS. This also allows other Federal Agencies to leverage CBP vehicle disposal services through Memorandums of Understanding (MOU). CBP currently operates with temporary waiver authority granted by GSA through December 31, 2027.

The federal fleets that will dispose of vehicles (gas or electric powered) through the Sales Center are composed of light- duty vehicles (pickups, SUVs, vans) less than 8,500 pounds, medium-duty vehicles (buses, pickups, SUVs, vans) between 8,501 and 16,000 pounds, and various-sized sedans. Vehicles which have met the criteria for disposal are sold at auction with the proceeds funding future vehicle purchases.

The CBP Mobile Assets Program Management Office (MAPMO) will oversee the Sales Center contract. Under the waiver provided by GSA, CBP has the authority to sell vehicles in accordance with FMR 102-38.40. If CBP’s authority to operate as a Sales Center ceases, it will no longer be authorized to operate the contract for the services listed in this Statement of Work

(SOW).

2.0 Scope of Work

The vendor shall provide vehicle disposal services to CBP and other government Agencies. The vehicle disposal services include:

• Transportation of vehicles specified for disposal (functional and nonfunctional)

• Preparing vehicles for auction or disposal

• Removal of aftermarket equipment and branding

• Shipping of select equipment to UNICOR (Federal Prison Industries)

• Shipping of select telematic devices to Syntech

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104)

• Auction/Selling of vehicles (operable, inoperable, and salvage)

• Sale or return of aftermarket equipment

• Delivery of sales proceeds

• Reporting of sales proceeds and related information

The vendor shall perform the services within the continental United States, Hawaii, Alaska, Puerto Rico, Guam, and the U.S. Virgin Islands.

The vendor shall be able to provide vehicle disposal services for approximately 10,000 vehicles yearly in order to maximize sale revenues while minimizing cost, sale cycle turn-around time, and administrative burden.

The vendor shall furnish all resources, management, supervision, services, and facilities to otherwise do all things necessary for, or incidental to, the performance of vehicle disposal and sale or disposal of aftermarket equipment.

3.0 Applicable Documents

OMB, DHS, CBP, General Services Administration (GSA) Documents:

Office of Management & Budget (OMB) Circular A-130

2013 Motor Vehicle Management Handbook Version 1.0, June 2013

Standard Form 97 (see appendix) Rev. 9-99

Standard Form 126 (see appendix) Rev. 7-78

GSA Sales Center Guide July 2011

Laws and Regulations:

Code of Federal Regulations Part 40 Protection of Environment

Code of Federal Regulations Part 41 Public Contracts and Property Management

Federal Management Regulation Part 102-38 Sale of Personal Property

Federal Property Management Regulation Part 101-45 Sale, Abandonment, or Destruction of Personal Property

Federal Acquisition Regulation Part 24 Protection of Privacy and Freedom of Information

National Archives and Records Administration (NARA)

Federal Records Management

General Records Schedule (GSR) 5.4, Item 40

Records Management Records

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104)

Comprehensive Procurement Guideline (CPG) for Vehicular Products:

http://www.epa.gov/osw/conserve/tools/cpg/pdf/vehicle.pdf EPA 2007 CPG Buy-Recycled Series Vehicular Products http://www.epa.gov/osw/conserve/imr/resource.htm EPA Wastes – Resource Conservation – Industrial Materials Recycling

Other Standards:

http://www.osha.gov/law-regs.html OSHA standards http://edocket.access.gpo.gov/2009/pdf/E9-24518.pdf Executive Order 13514

Prevention of Criminal or Terrorist Organizations Gaining Access to Auctions http://www.treasury.gov/resource-center/sanctions/SDN- List/Pages/default.aspx

U.S. Department of the Treasury https://www.sam.gov/portal/public/SAM/ System for Award Management https://acquisition.gov/ Acquisition Central http://www/ http://www.epa.gov/osw/conserve/imr/resource.htm http://www/ http://edocket/ http://www.treasury.gov/resource-center/sanctions/SDN-List/Pages/default.aspx http://www.treasury.gov/resource-center/sanctions/SDN-List/Pages/default.aspx https://www.sam.gov/portal/public/SAM/ https://acquisition.gov/

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104)

4.0 Specific Tasks

4A Task 1 – Transport vehicles from specified sites throughout the continental United States Hawaii, Alaska, Puerto Rico, Guam, and U.S. Virgin Islands to the Vendor’s facility.

4A.1 Sub-task 1a – The vendor shall arrange transportation from the specified location to vendor facility within five (5) days of notification. If POC is not available for pick-up scheduling, the COR shall be notified; transport notification will be extended to five days from the notification of the new POC.

4A.2 Sub-task 1b – The vendor shall provide the transport of working (operable) vehicles as well as transporting vehicles not in working condition (non-operable).

4A.2a A minimum of one (1) motor vehicle is required per specified location to schedule transport to vendor location.

4A.2b The vendor is to provide a method for ensuring that the government shall receive market value of the vehicle in the event of vehicle damage during transit.

Vendor to provide procedure within 30 days of award to the CO and COR.

4A.3 Sub-task 1c – The vendor shall make available in the web-accessible tool (see 4D.2) notice of vehicle arrival at the vendor facility within one (1) business day from time of vehicle arrival (see section 5.0 Deliverables and Delivery Schedule).

4B Task 2 – Prepare vehicles for auction. The vendor shall remove all aftermarket equipment, all branding, and shall provide cleaning and minor repairs to have the vehicle ready and listed for auction within ten (10) days from vehicle arrival at vendor facility.

4B.1 Sub-task 2a – The vendor shall provide, at a minimum, the following required services as needed to obtain the greatest net proceeds for CBP or other government Agencies:

• Verify odometer functionality & mileage

• Check & remove property from trunks, glove boxes, under seats, & passenger compartments

• Perform a factory reset and clear all data storage in Vehicle Infotainment System and/or Vehicle Electronic System

• Dress tires

• Vacuum interior

• Clean steering column, dash & door panels

• Wash windows (interior & exterior)

• Wash exterior

• Steam clean & dress motor

• Top off fluids: antifreeze, brake & transmission fluid, washer fluid, oil

• Verify gas tank level and refill to one fourth capacity

4B.2 Sub-task 2b – The vendor shall perform the following optional services if the vendor determines that the performance of those service increases the net proceeds to CBP or other government Agencies.

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104)

• Wax exterior

• Buff & wet sand exterior as needed

• Shampoo carpets, interior & trunk

• Clean undercarriage

• Add Head Gasket Sealer, Motor Medic & Stop Leak as needed

• Repair tire (patch, plug, stem, etc.) or replace as needed

• Replace fuses

• Charge or replace batteries

• Chare or replace 12V batteries in Electric Vehicles

• Change air filter

4B.3 Sub-task 2c – The vendor shall remove all aftermarket equipment from vehicles, including the removal of predefined equipment (if equipped) and listed equipment, as described below and included on after-market removal CLINs. The vendor shall furnish all resources, management, supervision, labor, supply tools, equipment, materials, and facilities required for the removal of aftermarket equipment within or attached to specified vehicles.

• Specified items to be removed from every vehicle include (but are not limited to):

o Telematics devices o Light bars (LED or incandescent) o Emergency lighting equipment (examples include strobe lights, corner hide-a-way lights, grill lights, wig wag headlights, rear door flashing lights) o Radios and accessories (examples include speakers, wiring, microphone)

➢ Non-electric radio wiring harness remains, but wires are cut to render inoperable.

➢ Electric radio wiring harness (previously installed by UNICOR) is to be removed and shipped back to UNICOR. (electric radio harness will be identified) o K-9 Cages (Does not include drop-in detainee containment units) o Gun rack assembly o Gun safes o Switches o Computer cabinets o Strobe lights o Power supply o Sirens o Public announcement systems o Law enforcement security partitions (examples include, but not limited to window security screen, security partition with mount and kick plate, rear window and back door security screens)

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104) o Dividers o Safety kits

Telematics devices are on-board equipped modules that connect to a vehicle’s Engine Control Module (ECM) via the On-Board Diagnostic (OBD) port. Only the above equipment shall be included in the After-market Equipment Removal CLIN pricing. Detainee Containment Unit Equipment Removal shall be priced separately (see 4B.5 Sub-task 2f).

• Items to be removed from vehicles will be specified on Standard Form 126 (SF126) or as provided by the Contract Officer (CO) or Contracting Officers Representative (COR). Additional services that may be required on an as-need basis include, but are not limited to the following:

o Remove and discard disaster rescue, basic emergency, first-aid, cold weather, and hurricane preparedness kits/items o Remove, safeguard, and return mobile radio from vehicle to CBP (or other government Agency) o Remove, safeguard, and return license plate(s) from vehicle to CBP (or other government Agency).

CBP or other Agencies will reimburse or pay the vendor for shipping the selected items and will coordinate payment and shipping most appropriate to the item type and quantity.

4B.4 Sub-task 2d – The vendor shall sell or auction the items referenced in Section 4B.3 Sub-task 2c after they are removed from vehicles (except for telematic devices and light bars) Gun safes are to be destroyed prior to being sold for scrap. If these items cannot be sold, the vendor will dispose or recycle the removed items in accordance with CBP or other government Agency instructions as indicated on Standard Form 126 or as specified by the CO or COR (in writing to the vendor).

4B.5 Sub-task 2e – The Vendor shall store, package, and ship telematics devices to Syntech.

4B.5 Sub-task 2f – The vendor shall remove drop-in detainee containment units from vehicles. The vendor shall sell or auction these units and will recycle or dispose of them if they cannot be sold. Removal of drop-in detainee containment units shall be listed as a separate Contract Line Item Number (CLIN).

4B.6 Sub-task 2f – The Vendor shall remove and destroy all branding (consisting of approximately 85 letters, 2 passenger doors with approximately 50% covered in a single color striping, & approximately 2 Agency seal decals). Additional specified items within the scope of the SOW shall be listed on the SF126, if required. Removal of the branding shall not destroy or cause damage to the vehicle. The vehicles shall be completely void of any official markings (or outlines and adhesive residue) and ready for use as a civilian vehicle when auctioned. The vendor-provided Management Plan (see Section 5.0) shall describe how the vendor will ensure that branding removal will not damage the vehicles.

4B.7 Sub-task 2g – Vendor shall provide a pre-auction inspection verifying:

• Branding and decals are removed.

• Vehicle is void of any aftermarket equipment, radios, license plates, and telematic devices. (Items listed for removal have been verified and removed per pricing

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104) agreement.)

• Minor vehicle repairs are completed as required and/or noted on SF126.

• Vehicle is clean.

4B.8 Sub-task 2h – The vendor shall provide a means to reconcile the Agency’s removed equipment from each vehicle and final status of the Agencies (returned, sold, or destroyed).

4B.9 Sub-task 2i – The vendor shall document and provide upon request the condition of the vehicle at the time of pickup and at the time the vehicle is entered into auction, including photographs of the vehicle and a condition report (see section 5.0 Deliverables and Delivery Schedule).

4B.10 Sub-task 2j – The vendor shall document and provide the COR, upon request that vehicle is in auctioning process within one (1) day from time the vehicle enters auction (see section 5.0 Deliverables and Delivery Schedule).

4C Task 3 – The vendor shall sell vehicles and aftermarket equipment at auction or by other means within 35 days from the notification of pick up date. Exemptions to the 35-day limit include vehicles that are not sold within the first auction listing.

o The vendor shall relist the vehicle a minimum of two (2) times. The vendor shall provide notification of vehicle auction relisting within one (1) day of auction opening.

4C.1 Sub-task 3a – The vendor shall list all vehicles at auction unless specified otherwise by CBP or other government Agencies.

4C.2 Sub-task 3b – The vendor shall provide online auction services (both nationally and internationally) for specified CBP or other government Agency vehicles.

4C.3 Sub-task 3c – The Vendor shall provide auction or sales services for all aftermarket equipment removed from CBP or other government Agency vehicles (unless specified by the CO or COR, see section 4B.2b).

4C.4 Sub-task 3d – The vendor shall provide auction services to include the following:

• Dedicated federal storefront that allows users to search for assets being sold solely by the federal government

• Sale of vehicles at Dealer Auctions, with provisions for the public to bid. The auction must be secure and ensure that unauthorized (See 4C.5-8) parties cannot bid.

4C.5 Sub-task 3e – The vendor shall provide secured bidder registration and assistance before and after the sale.

4C.6 Sub-task 3f – The vendor shall secure and maintain registered bidder files and provide controls to ensure that bidders that default or commit fraud are banned from future sales or cure default prior to participating in future sales.

4C.7 Sub-task 3g – The vendor shall pre-qualify bidders (vetted and approved) prior to sale; qualify winning bidders as part of the settlement and closing process; cross check credit card or banking information; work with potential bidders to complete government paperwork before being able to bid or after the sale, including export control and seizure requirements forms; perform citizenship checks (when necessary); and check bidders against a debarred bidders list naming individuals or firms who have been debarred, suspended or excluded by Agencies from buying government assets.

4C.8 Sub-task 3h – The vendor shall reference and follow the guidelines of the Specially Designated Nationals List (https://sanctionssearch.ofac.treas.gov/), the SAM Exclusion

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104)

Records (SAM.gov), the System for Award Management List (SAM.gov), State and Local government regulations, and other criteria decided upon by the Department of Homeland Security to prevent criminal or terrorist organizations from gaining access to government Agency vehicles.

4C.9 Sub-task 3i – The vendor shall automatically notify the winning bidder within 24 hours after the close of an auction. At a minimum, the notification should include the high bid price, contact information for the high bidder and seller, and settlement and payment instructions in a secure manner.

4C.10 Sub-task 3j – The vendor shall store all email correspondence with the buyers and sellers as necessary in accordance with the Privacy Act and National Archives and Records Administration (NARA).

4C.11 Sub-task 3k – The vendor shall accept secure electronic payments for items purchased. Collect, process, and distribute money in a variety of formats, including but not limited to wire, online check, cashier’s check, money order, and credit card. Accept payment in major foreign currencies from winning bidders, and have a conversion mechanism to pay the seller in U.S. dollars.

4C.12 Sub-task 3l – The vendor shall prepare the Standard Form 97 (SF97) for signature by the COR. Only a duly authorized government official(s), designated by the agency, can execute the sale award documents and bind the United States.

4C.13 Sub-task 3m – The vendor shall provide a link back to gsaauctions.gov if a search originating from gsaauctions.gov points the customer to the vendor’s site.

4C.14 Sub-task 3n – The vendor shall have the capability to provide required asset listing data to gsaauctions.gov.

4C.15 Sub-task 3o – The vendor shall upload the pending sale vehicle and aftermarket equipment inventory data to the GSA Federal Asset Sales (eFAS) web portal weekly (see section 5.0 Deliverables and Delivery Schedule).

4C.16 Sub-task 3p – The vendor shall inform all bidders that all vehicle and aftermarket equipment sales are final and non-warrantied. No returns or refunds will be given.

4C.17 Sub-task 3q – The vendor shall receive payment in full for each vehicle before allowing the buyer to take possession of the vehicle.

4C.18 Sub-task 3r – The vendor shall sell vehicles which have not sold at three (3) consecutive auctions or salvage only vehicles in the manner which will provide the highest return to the Government.

4C.19 Sub-task 3s – The vendor shall send, upon request notification of vehicle sale within one (1) day from time the vehicle is sold (see section 5.0 Deliverables and Delivery Schedule).

4D Task 4 – The vendor shall properly account for activities, cost, schedule, and other communications with the COR.

4D.1 Sub-task 4a – The vendor shall provide a Management Plan. This plan should describe how the vendor will adhere to time schedules, report performance measures, perform activities to obtain maximum proceeds for vehicles and parts, provide reports, ensure customer satisfaction, and/or resolve issues. (See section 5.0 Deliverables and Delivery Schedule).

4D.2 Sub-task 4b – The vendor shall provide the following to the COR and other users authorized by CBP in a web accessible format (24 hours per day, 7 days per week):

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104)

• Government report number

• Services performed

• Shipping data o Current location o Elapsed time between CBP or other government Agencies pick-up request and vendor pick-up o Elapsed time between vehicle-pick up and transfer of funds to CBP or other government Agencies

• Inventory data o Current CBP or other government Agency vehicle inventory by vendor location o Number of vehicles currently at auction o Number of vehicles received by time period o Number of vehicles sold by time period

• Financial data o Final sale price of vehicle o Total disposal cost o Amount of funds transferred to CBP or other government Agency o Vendor auction fee o Aftermarket equipment removal fee (standard rate) o Aftermarket equipment removal fee (itemized) o Drop-in detainee containment unit removal fee o Vehicle transportation fee o Additional itemized incidental fees or fees for services provided on an as-need basis (4B.3 Sub-task 2c & 4B.5 Sub-task 2e ) o Date funds were transferred to CBP or other government Agency

• Aftermarket equipment data o Aftermarket items removed by vehicle o Sales status of aftermarket parts by vehicle o Proceeds transferred to CBP or other government Agency for aftermarket equipment

• Number of current auctions

• Auction data (available in real time for online auctions)

• Vehicle data o Make o Model o Vehicle description o Vehicle type

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104) o Model year o Pickup location o Disposal status (in transit, preparing for sale, at auction, sold) o Vehicle Identification Number (VIN) o Agency Record Number (Asset Number) o Vehicle condition o Items removed during de-retrofitting o Decals removed (number of panels) o Repairs made o Number of days from pickup to sale o Number of days at auction

• Other information as requested by CBP or other government Agencies o Dates

▪ Date vehicle pickup request is received

▪ Date vehicle is consigned

▪ Date vehicle is picked up

▪ Date of auction

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104)

▪ Date vehicle is sold

▪ Date of invoice

▪ Date of wire transfer to CBP or other government Agencies

4D.3 Sub-task 4c – The vendor shall provide a means for authorized Agencies to create custom reports using all required data fields in the web accessible format.

4D.4 Sub-task 4d – The vendor shall provide a Bi-Weekly Report to the CO and COR (see section 5.0 Deliverables and Delivery Schedule).

4D.5 Sub-task 4e The vendor shall provide monthly sales tracking and inventory reports to the CO and COR (see section 5.0 Deliverables and Delivery Schedule).

4D.6 Sub-task 4f The vendor shall provide quarterly performance reporting to GSA eFAS office (see section 5.0 Deliverables and Delivery Schedule).

4D.7 Sub-task 4g The vendor shall provide quarterly Sales Center sales data to GSA (eFAS) web portal (see section 5.0 Deliverables and Delivery Schedule).

4E Task 5 – Vendor fees shall be deducted from the proceeds received from the sale of CBP vehicles.

4E.1 Sub-task 5a – All vendor rates shall be based on the above services with the knowledge that:

• All motor vehicles are to be sold at auction (with the exception of salvage vehicles, which shall be disposed of by a method most advantageous to CBP or other government Agencies). If a vehicle does not sell within three (3) consecutive auctions, the vehicle will be sold in the manner that provides the greatest return to CBP or other government Agencies.

• All aftermarket equipment is to be disposed of if unsold after four (4) months (except for items to be returned to CBP or other government Agencies listed on the SF126 or as specified by the CO or COR).

• In the event the vendor fees (excludes aftermarket equipment removal fees) are greater than the sale proceeds, the vendor cannot charge the government more than the sales proceeds amount.

• Removal costs for all items are to be inclusive (i.e. administrative fees, costs of additional services, facilities, and personnel necessary to carry out the removal activity).

• All fees occurred in the transport, preparation, storage and auction of vehicles or aftermarket equipment, with the exception of government authorized repairs, are included in the vendor fees.

• Motor vehicles may be light duty or heavy duty.

4E.2 Sub-task 5b – The vendor shall provide CBP or other government Agencies with an

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104) itemized (each aftermarket equipment item removed or service provided priced separately) and flat rate (single cost for all services provided bundled together) aftermarket equipment removal fee. The contractor shall be responsible for reporting to the Task Order COR determinations that represent changes from the initial order and shall charge CBP or other government Agencies the lesser of the two per vehicle based upon the work provided.

4E.3 Sub-task 5c – The vendor shall provide complete reporting of all documentation resulting from sale and transfer of vehicles and sale of aftermarket equipment by the fifth

(5) of each month following the date of sale (see section 5.0 Deliverables and Delivery Schedule).

4E.4 Sub-task 5d – The vendor shall provide electronic transfer of funds (all sales for the past month consolidated into one payment) to CBP or government Agencies for all sales proceeds monthly (see section 5.0 Deliverables and Delivery Schedule).

4F Task 6 – The vendor shall support CBP in its role as an approved Sales Center by:

• Collecting and organizing the required data before submitting it to specified GSA websites on a regular basis (See section 5.0 Deliverables and Delivery Schedule).

• Establishing and maintaining effective communication and customer relations (as described in the vendor-provided Management Plan), including problem resolution with multiple customer Agencies using the Sales Center.

• Responding to Sales Center Agency customer inquiries within one business day.

• Providing disposal services to Agencies pre-approved by CBP and assumes responsibility of all disputes that may arise regarding the services performed or other contractual agreements.

• Providing online technical support to users including a Frequently Asked Questions (FAQ) and a glossary of auction items.

• Displaying privacy policy that complies with the Privacy Act.

• Retaining asset sales records, including the buyer data, in accordance with NARA’s General Records Schedule 5.4, Item 40

• Conducting online quarterly surveys per the requirements of the GSA Sales Center Guide.

4F.1 Sub-task 6a – The vendor shall provide a Quarterly Customer Satisfaction Report to the CO and COR (see section 5.0 Deliverables and Delivery Schedule).

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104)

5.0 Deliverables and Delivery Schedule

ITEM # SECTION /

TASK #

DELIVERABLE DESCRIPTION DUE DATE

1 4A.4 Sub-task 1d

Notification of Vehicle Arrival at

Update to web-accessible tool with vehicle make, Within one (1) business day

Vendor Facility model, description, after vehicle Identification Number, date arrival, for all vehicle arrived at vendor vehicles, for the facility; delivered to the duration of the Program’s COR or other contract.

POC.

2 4B.7 Vehicle Condition Includes documentation and Available Sub-task 2h Report photographs of the vehicle electronically at condition upon pickup and the request of before auction sale delivered CBP or other to the Program’s COR or government other POC. Agency

3 4B.8 Notification of Update to web-accessible Within one (1) Sub-task 2i Vehicle put up for tool with the vehicle make, business day of Auction model, description, vehicle auction Identification Number, date for every services provided, repairs vehicle for the provided, date put up for duration of the auction; delivered to the contract.

Program’s COR or other

POC.

4 4C.19 Notification of Update to web-accessible Within one (1) Sub-task 3s Vehicle Sale tool with the vehicle make, business day of model, description, vehicle sale for Identification Number, date the duration of sold, final sale price, and the contract.

total vendor fees (broken down by item/service);

delivered to the Program’s

COR or other POC.

5 4D.1 Sub-task 4a

Management Plan

Include title page, project, name, Agency Support Plan;

Table of Contents; Quality Requirements; Time Schedules; Performance Measures; Proceeds;

Customer Satisfaction electronically delivered to the Program’s COR or other

POC.

Ten business days after the Government submits its response to the draft Management Plan.

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104)

ITEM # SECTION /

TASK #

DELIVERABLE DESCRIPTION DUE DATE

6 4D.4 Sub- task 4d

Bi-Weekly Report Provide the information listed in section 4E.3 and other information as provided by the CO and COR;

electronically delivered to the Program’s COR or other

POC.

Every other Monday (every two (2) weeks) or next business day if the Monday falls on a holiday for the duration of the contract.

7 4D.5 Sub- task 4e

Monthly Sales Tracking Report

Include a list for the past month of (including CBP Report Number): all vehicles sold, sales proceeds, vendor fees (broken down by item/service), and length of time it takes each vehicle to sell; electronically delivered to the Program’s COR or other POC.

Due on the fifth

(5) day of each month or next business day if the fifth calls on a holiday or weekend for the duration of the contract.

8 4D.5

Sub- task 4e Monthly Inventory Report

Include a list for the past month of: vehicle VIN, year, make, model, date vehicle pick-up request is received, date consigned, date picked up, and sale date;

electronically delivered to the Program’s COR or other

POC.

Due on the fifth

(5) day of each month or next business day if the fifth calls on a holiday or weekend for the duration of the contract.

9 4C.15 Sub-task 3o

GSA eFAS Report (Vehicle)

See the appendix GSA eFAS Reporting Tool

Every Monday by close of business or next business day if the Monday falls on a holiday for the duration of the contract.

10 4C.15 Sub-task 3o

GSA eFAS Report (Aftermarket Equipment)

See the appendix GSA eFAS Reporting Tool

Every Monday by close of business or next business day if the Monday falls on a holiday for the duration of the contract.

11 4D.6 Sub- task 4f

Quarterly Performance Report

Include title page, # Items Posted to the Portal, # Items Sold, Total Gross Sales Revenue, Total Net Sales Revenue, % of Items sold

Due on the first

(1) day of every third (3) month or next business day if the fifth calls on

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104) equal to or greater than Market Value, Cycle Time (# days an item is posted on the website prior to sale) a holiday or weekend for the duration of the contract.

12 4D.7 Sub-task 4g

Quarterly Sales Center Sales Activity Report

See the appendix GSA eFAS Reporting Tool

Due on the first

(1) day of every third (3) month or next business day if the fifth calls on a holiday or weekend for the duration of the contract.

13 4E.3 Sub- task 5c

Vehicle Sales Documentation

Include completed Standard Form 97, sales receipts, referenced data in Section 4E.3; electronically delivered to the Program’s COR or other POC.

Due on the fifth

(5) day of each month or next business day if the fifth falls on a holiday or weekend for the duration of the contract.

14 4E.4 Sub- task 5d

Disbursement of Vehicle and Aftermarket Equipment Sale Funds

Sales proceeds of all vehicle sales for the past month, electronically transferred to the government with notification to the Program’s COR and POC listing the following information: Date, Date Range, Sale Date, Auction House (Auction location or type), Agency, Proceed Amount.

Due on the fifth

(5) day of each month or next business day if the fifth falls on a holiday or weekend for the duration of the contract.

15 4F.1 Sub- task 6a

Quarterly Customer Satisfaction Report

Include title page, project name, Table of Contents;

CBP Report Number results of quarterly customer service surveys; trends from previous quarter; resolutions to customer service problems:

electronically delivered to the Program’s COR or other POC.

Due on the fifth

(5) day of every third (3) month or next business day if the fifth calls on a holiday or weekend for the duration of the contract.

16 9C Security Plan Include title page, project name, Agency Support Plan;

Table of Contents; Security Requirements; Security

Five (5) days after contract award; updates due within three

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104) structure and how you will ensure vehicles will not be sold to those prohibited by federal law and specified by CBP and plans to address discovery of any personal property found in the vehicle; Security Processes of the Servicing Agency will be listed; items listed in sections 9B.1 and 9B.2;

delivered to the Program’s COR or other

POC.

(3) business days of plan update

17 10A Vendor Certifications (including all certifications held by employees)

List of certifications held by the vendor (with certification number, date certification received, date expires, brief description of certification, copy of certification); list of certifications held by employees (with employee name, certification number, date certification received, date expires, brief description of certification, copy of certification);

electronically delivered to the Program’s COR or other

POC.

One (1) week (seven (7) days) after contract award.

18 10B Inspection System Plan

Include title page, project name; Table of Contents;

Inspection Requirements;

Inspection structure, and how CBP can inspect vendor facilities; description of how records will be made available upon request;

delivered to the Program’s COR or other POC.

Five (5) days after contract award.

19 10D Transition Plan Contractor must include a Transition Plan for this requirement. Transition plans should explain your company’s strategy to seamlessly transition from the incumbent. The transition period is 15 days.

Fifteen (15) days after contract award.

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104)

6.0 Government Furnished Equipment

The vehicles to be auctioned will be considered Government Furnished Equipment until the vehicles have changed ownership. The Government will not furnish any other equipment for this agreement.

7.0 Place of Performance

The place of performance shall be at the vendor or vendor-approved auction facility. The auction facility must meet the security requirements for government vehicles to be auctioned.

8.0 Period of Performance

Base Period: January 1, 2026 – December 31, 2026 Option Period 1: January 1, 2027 – December 31, 2027 Option Period 2: January 1, 2028 – December 31, 2028 Option Period 3: January 1, 2029 – December 31, 2029

Option Period 4: January 1, 2030 – December 31, 2030

9.0 Security

There are no specific security classification level requirements associated with vehicle disposal.

Information is deemed sensitive but unclassified. Vendors supporting this initiative shall be legal U.S. residents.

9A The vendor shall secure all CBP or other government Agency vehicles from the time of pickup, during transportation, and while at the vendor facility. The vendor assumes all liability for any damages occurring to vehicles while in their control.

9B The vendor shall provide proof of data security and fraud prevention in the form of a written security plan detailing at a minimum the following items:

9B.1 Data Security

9B.1a Where information gathered about CBP or other government Agency vehicles are kept

9B.1b How information gathered about CBP or other government Agency vehicles are secured 9B.1c Who has access to information gathered about CBP or other government Agency vehicles 9B.1d Fraud prevention plan

9B.2 Vehicle Security 9B.2a How CBP or other government Agency vehicles will be secured 9B.2b Who will be working on CBP or other government Agency vehicles 9B.2c Who has access to CBP or other government Agency vehicles

9B.3 Personal Property How CBP or other government Agency personal property discovered in vehicle will be handled

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104)

9C The vendor shall submit a security plan as part of the Request for Proposal response.

The final security plan shall be provided via email to the CO and COR within five (5) business days of contract award, and it will be retained in the contract file. In addition, any updates to the plan shall be provided via email to the CO and COR within three (3) business days of plan update, and it will be retained in the agreement file (see section 5.0 Deliverables and Delivery Schedule).

10.0 Special Considerations

No changes to this SOW or cost increases shall be incurred without written prior approval of the CO. Any changes or cost increases will not take effect until the CO executes a written modification.

10A The vendor shall ensure that all licenses, dealer certifications, and permits that are required to conduct all necessary action to facilitate the auction of vehicles and transfer of motor vehicle title in conformity with all federal, state, and local laws and regulations; and shall have the capability to provide these services throughout the continental United States, Hawaii, Alaska, Puerto Rico, Guam, and the U.S. Virgin Islands.

10A.1 The vendor shall ensure that its employees and subcontractors have current and valid licenses (including Commercial Drivers Licenses for those transporting vehicles), professional certifications (when applicable) while performing the activities during the Period of Performance.

10A.2 The vendor shall verify driver’s licenses for all employees or subcontractors that transport vehicles.

10A.3 The vendor shall possess the necessary dealer certifications to utilize a wide variety of commercial auction houses throughout the entire contract.

10B The vendor shall provide an inspection system plan to the COR covering the services within this Statement of Work (SOW).

10B.1 Complete records of all inspection work performed by the vendor shall be maintained and made available to the CO or COR during contract performance and for as long afterwards as the contract requires.

10B.2 The CO or COR shall have the right, with 24-hour notification to the vendor, to inspect all services called by the contract, to the extent practicable at all times and placed during the term of the contract. The CO or COR shall perform inspections in a manner that will not unduly delay the work.

10B.3 If the CO or COR performs inspections on the premises of the vendor or a subcontractor, the vendor shall furnish, and shall require subcontractors to furnish, at no increase in price, all reasonable facility and assistance for the safe and convenient performance of these duties.

10C The Contractor shall make a good faith effort to ensure that any and all performance issues raised by an ordering agency are addressed and remedied at the ordering agency level prior to escalation to the Customs and Border Protection (CBP) Contracting Officer.

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104)

10D The Contractor must include a Transition Plan for this requirement. Transition plans should explain your company’s strategy to seamlessly transition from the incumbent. The transition period is 15 days.

11.0 Disclosure of Information

Any information made available to the vendor by the government or its customers shall be used only for the purpose of carrying out the provisions of this agreement. This information shall not be divulged or made known in any manner or to any persons except as may be necessary in the performance of the agreement.

In the performance of this agreement, the vendor assumes responsibility for the protection of the confidentiality of government records.

The vendor shall adhere to the requirements found in Part 24 of the Federal Acquisition Regulation, Protection of Privacy and Freedom of Information.

12.0 Points of Contact

All agreement questions and concerns shall be directed to the point of contact (POC) as designated below. The CO is the only individual with the authority to amend this agreement.

Program POC: Paul Tanner, 202-695-0168, paul.d.tanner@cbp.dhs.gov

COR: Terrie Elmore, 317-617-0848, terrie.l.elmore@cbp.dhs.gov

CO:

13.0 Appendix

Standard Form 97 Standard Form 126 eFAS Reporting Tool Glossary of Terms Acronyms