Attachment 1 -PWS Laundry Service 2-5.docx

Performance Work Statement (PWS) Laundry Service

1.0 DESCRIPTION OF SERVICES

1.1. Description of Services. The contractor will provide all labor, tools, materials, and transportation necessary to accomplish laundry and linen service as detailed below. Services are being requested for one (1) base year plus four (4) option years as follows:

30 April 2026

Note: Options may be exercised based on availability of funds.

1.1.1. 162nd Wing Shop Towels, Terry Towels & Coveralls. We have requirements for the items listed. The contractor delivers cleaned (free of any detectible chemical residue--oil, grease, petroleum products, etc.) items and picks up soiled items once each week. These deliveries are spread among thirteen different shops (locations) within the 162nd Wing, Tucson IAP, AZ, 1500 E Valencia Blvd. The contractor provides ‘on hand’ quantities of contractor-furnished property out of and into which soiled and cleaned items are rotated.

1.1.1.1. ‘On Hand’ versus ‘Inventory’. The inventory required is twice the periodic usage (e.g. a shop uses 200 towels weekly, hence the inventory is 400—200 on hand and the other 200 being cleaned). Because of the way we distribute our on-hand towels to numerous users within each shop, we require a larger number on hand while cleaning relatively few each period (e.g. a shop with 800 towels on hand may only soil and clean 200 towels each period). Any reference to inventory will mean the on hand quantity plus the quantity being cleaned (in the latest example, the inventory would equal 800 towels on hand plus 200 being rotated, for a total inventory of 1000).

1.1.1.2. Inventory. Shop towels shall measure approximately 18” x 18” and be 100% cotton. Terry Towels will be used washing vehicles. They shall measure approximately 15” x 16” and be 100% cotton. The vendor shall replace, at their expense, any shop towels or terry towels that become unserviceable.

1.1.1.3. Coveralls. Government owned coveralls shall be cleaned and returned to the 162nd Wing.

1.1.1.4. Invoicing. Vendor shall invoice monthly with actual costs incurred during the invoice period. We will pay monthly (net 30, from electronic submission of accurate invoice) based on invoices received during the month. Vendor shall provide a verifiable method of tracking items /202 1.1.1.5.

returned for service. The vendor shall invoice only for items actually cleaned. The vendor shall obtain receipt of service signatures on all deliveries. There is no guaranteed minimum. It is critical that invoice quantities, units, and pricing be in accordance with those quoted and included in the purchase order (contract). The ten locations listed under Maintenance Group (MXG) may be included on one invoice (towels counted separately for each location). The terry towels and shop towels for Vehicle Maintenance may be included on the one invoice. Shop towels for the Fire Department and Power Production may be included on the one invoice.

1.1.1.6. Delivery. Due to accountability requirements, shop towels must be delivered in folded stacks, or otherwise neatly delivered, rather than crumpled in bags. The contractor and Government POC will count delivered items and record as “IN” on the log. The contractor and Government POC will count soiled items for return and record as “OUT” on the log.

1.1.1.5. Estimated Quantities, Suggested Formulas for Calculating Cost, and Locations.

Usage Projected Yearly Total

Terry Towels

Shop Towels

Fire Department

2,080

Power Production

2,080

Shop Towels for MXG

Total

Coveralls for MXG

Total

TO CALCULATE TOTAL COST for coveralls, vendors must multiply the cost per coverall being cleaned X the estimated total of coveralls to be cleaned ANNUALLY.

TO CALCULATE TOTAL COST for towels and rags = INITIAL DELIVERY + YEARLY COST Lost Item Fee = Provide cost per lost article (Rags and towels) One-Time INITIAL DELIVERY CHARGE (cost of rags and fuel, etc.) is allowed to provide Rags and Towels TO CALCULATE TOTAL INITIAL COST vendors must add the INITIAL DELIVERY Cost

+ YEARLY COST.

***CLINS 0001-0011 SHALL INCLUDE ALL COSTS FOR DELIVERY/SET UP AND INTIAL INVENTORIES ***

2.0. GENERAL

2.1. Contract Manager. The contractor shall provide an on-site contract manager who shall be responsible for contract performance and can act for the contractor on all matters relating to daily operation of the contract. The name of this person and an alternate(s) who shall act for the contractor when the manager is absent shall be designated in writing to the Contracting Officer. The Contract Manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operations of this contract. The Contract Manager and alternate must be able to read, write, speak, and understand English.

a. Availability of Contract Manager. The contract manager or alternate shall be available within 60 minutes during normal duty hours (paragraph 3.2) to meet on the installation with government personnel to discuss problem areas.

2.2. Scheduling. At least one week prior to desired work commencement, the contractor must submit their anticipated work schedule in writing to the contracting officer’s representative (COR) and contracting officer for review. The COR will validate site access availability and recommend approval or changes required to facilitate access.

Based on a mutually agreeable schedule approved by contracting officer, the contractor shall perform services between the hours of 6:15 a.m. and 3:00 p.m. AZ time, Monday through Friday, excluding Saturdays, Sundays, Scheduled Days off (SDO) and federal holidays.

A calendar of Holidays and SDOs can be provided upon award of contract. If the contractor desires to work outside this timeframe, the contractor must submit the request to the COR and Contracting Officer at least 1 week in advance. Each request will be considered on a case-by- case basis.

2.3. The following federal holidays are observed

New Year’s Day Independence Day Veteran’s Day Martin Luther King’s Birthday Labor Day Thanksgiving Day President’s Day Columbus Day Christmas Day Memorial Day

2.4. Emergency Services. The government will provide on base fire and police services. There are no emergency medical services available on base. The contractor shall dial 911 for emergency medical services.

2.5. Security Requirements –

a. Access and General Protection/Security Policy and Procedures. This standard language is for contractor employees with an area of performance within Government controlled installation, facility, or area. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the Contracting Officer’s Representative (COR). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the local installation’s Security Forces, Director of Emergency Services or local Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by DoD, HAF and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

b. AT Level I Training. This standard language is for contractor employees with an area of performance within a US Government controlled installation, facility or area. All contractor employees, to include subcontractor employees, requiring access to US Government installations, facilities and controlled access areas shall complete AT Level I training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. AT Level I may be accomplished by a Level I qualified instructor; completing the Force Protection computer-based training (CBT) course on Joint Knowledge Online (JKO) at https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf. For those without a CAC, select"Non-CAC" user on the JKO site. Tracking for each contractor or subcontractor employee is the responsibility of the COR or unit AT Representative.

c. Pass and Identification Items. The contractor shall ensure the pass and identification items required for contract performance are obtained for employees and non-government owned vehicles.

d. Retrieving Identification Media. The contractor shall retrieve all identification media, including vehicle passes from employees who depart for any reason before the contract expires; e.g. terminated for cause, retirement, etc., and turn them in to the issuing office.

e. Traffic Laws. Contractor employees shall comply with all base traffic regulations. Contractor employees are subject to random vehicle speed control checks. Contractor personnel cited for speeding on the installation may suffer loss of base driving privileges, debarment from the base, or other administrative action.

f. Random Personnel and Vehicle Searches. Contractor personnel are subject to random personnel and vehicle searches. If contractor personnel refuse to be searched, they will be denied entry to the base, and may result in loss of base driving privileges, debarment from the base, or other administrative action.

g. Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor owned vehicle or privately owned vehicle while on the installation.

h. For Official Use Only (FOUO). The contractor shall comply with DoD 5400.7-R, Chapter 4, DoD Freedom of Information Act (FOIA) Program requirements. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material.

i. Reporting Requirements. Contractor personnel shall immediately report to an appropriate government authority any information or circumstances of which they are aware may pose a threat to the security of Department of Defense personnel, contractor personnel, resources, and classified or unclassified defense information.

j. Contractor employees shall be responsible for safeguarding all government property and controlled forms provided for contractor use. At the end of each work period, all government facilities, equipment, and materials shall be secured.

k. Photos. The contractor is not permitted to take photos without permission.

2.6. Work Area. The contractor shall, at all times, keep work areas free from accumulations of waste material, rubbish, tools, scaffolding, equipment, and materials. Upon completion of the job or when away from the work site, the contractor shall leave the work area and premises in a clean, neat, safe and workmanlike condition. The contractor is responsible for removal and proper disposal of all job related waste material at a permitted site.

2.7. Restricted Areas. Contractor may be required to be escorted for work in restricted areas. Contractor shall coordinate with the Contracting Officer’s representative for access. Contractor personnel shall avoid restricted and controlled areas, unless work is to be accomplished in restricted and controlled area and all necessary coordination, escort assignment and pre- announcements have been made.

2.8. Contractor Vehicle Requirements. All vehicles used in the performance of the contract shall be properly registered and meet local, state, and federal safety and emissions requirements. Each contractor vehicle shall have the contractor logo neatly exhibited on each side of the cab. The sign must use at least 2" high letters. Vehicles shall be in satisfactory mechanical condition and present a neat and clean appearance. The contractor shall operate vehicles to comply with base traffic regulations. Vehicle-mounted communication equipment shall conform to all applicable base and federal frequency regulations and avoid conflict with existing frequencies.

2.9. Employee Qualifications. Contractor employees shall be fully trained and possess all professional certifications and/or licenses required to perform hoist repair services. The contractor shall provide proof of contractor employee qualifications to the Contracting Officer upon request.

2.10. Employee Uniforms. Contractor personnel shall present a neat appearance and be easily recognizable as a contractor employee, through the use of distinctive clothing bearing the company name or logo. The coloring or design of the items selected should be such that identifies personnel easily and quickly for reasons of safety and personal protection.

2.11. Safety

a. General. The contractor shall comply with all applicable laws and safety regulations. Compliance with OSHA and other applicable laws and regulations for the protection of employees is exclusively the obligation of the contractor, and the Government will assume no liability or responsibility for the compliance or non-compliance with such responsibilities. The contractor shall provide all personal protective clothing and equipment for contractor employees.

b. Fire Prevention and Safety Standards. Contractor employees shall comply with the Occupational Safety and Health Act (OSHA), Air Force Occupational Safety, and the Fire Prevention and Health Program.

c. Hazardous Materials (HAZMAT). The contractor shall manage, handle, transport and store in accordance with the Resource Conservation and Recovery Act, 40 CFR 260-265, Protection of Environment, applicable State statutes and regulations.

d. Smoking in AF Facilities. Smoking is permitted only in designated smoking areas.

e. Illegal Substances. Illegal substance possession and/or use will not be tolerated. The contractor shall ensure that contractor employees who have base access do not possess and/or use illegal substances. All contractors and subcontractors are required to adhere to all local, state and federal laws concerning possession and/or use of illegal substances. Contractors found to be in possession of illegal substances will be barred from the installation and subject to arrest and prosecution by local authorities.

2.12. Conservation of Utilities. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions which preclude the waste of utilities, including:

a. Lighting shall be used only in areas where and when work is actually being performed.

b. Mechanical equipment controls for heating, ventilation, and air conditioning systems shall not be adjusted by the workers.

3.0 Government Points of Contact Contracting Officer – MSgt Michael Salmon Contracting Officer’s Representative - MSgt Matthew Kohn

Contract Specialist – TSgt George Ballesteros

4.0 QUALITY ASSURANCE

4.1. Quality Assurance Surveillance Plan. The Government will evaluate the contractor’s performance by appointing a Contracting Officer’s Representative (COR) to monitor performance to ensure services are received. The COR will evaluate the contractor’s performance as outlined in the Service Delivery Summary in paragraph 4.3.

4.2. Standards of Performance. The Contractor’s performance will be determined satisfactory when the task meets or exceeds the standards described herein. Should the services provided not conform to the contract requirements, the Government may require the Contractor to perform the services again in conformity with contract requirements, at no increase in contract amount. When defects in services cannot be corrected by re-performance, the Government may:

(1) Require the Contractor to take necessary action to ensure that future performance conforms to the contract requirements, and;

(2) Reduce the contract price to reflect the reduced value of the services performed.

If the Contractor fails to promptly perform the services again or to take the necessary action to ensure future performance in conformity with contract requirements, the Government may:

(3) By contract or otherwise, perform the services and charge to the Contractor any cost incurred by the Government that is directly related to the performance of such service, or Terminate the contract for default.

4.3. Service Delivery Summary in paragraph.

Service Delivery Summary Worksheet Contract Objective: To provide laundry service to the 162nd WG MXG, CE AND LRS. The vendor provides and cleans shop towels and terry towels and cleans Government owned coveralls.

Shop Towels, Terry Towels & Coveralls – See PWS The contractor delivers cleaned (free of any detectible chemical residue--oil, grease, petroleum products, etc.) items and picks up soiled items once each week.

Actions shall be completed 100% of the time.

Periodic Inspection/ Spot Checks/ Monthly

Invoicing – See PWS Vendor invoices only for items actually cleaned (except for initial delivery charge = 1 week’s estimated quantities).

Actions shall be completed 95% of the time.

Periodic Inspection/ Spot Checks/ Monthly

END PWS