Attachment 1- Performance Work Statement (PWS).pdf

Attachment 1–Performance Work Statement Page 1 of 47

PERFORMANCE WORK STATEMENT (PWS)

Unaccompanied Personnel Housing Furnishings/Appliance Movement (Drayage) Directorate of Public Works – Housing Division

01 June 2023

Part 1 General Information

C.1. General. This is a non-personal services contract to provide local drayage distribution and warehouse operations to support the Installation Furniture Management Program at Fort Polk, Louisiana. The personnel rendering services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The United States (U.S.) Government shall not exercise supervision or control over the Contractor’s employees performing tasks herein. Such contract employees shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor personnel.

C.1.1. Description of Services/Introduction. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and non-personal services necessary to assist the Furniture Management Office with Unaccompanied Personnel Housing (UPH) Furnishings/Appliance Movement (Drayage) Services as defined in this Performance Work Statement (PWS). The term furnishings include beds (head/foot boards, rails, springs), chairs, dressers, desks, mattress, and lamps. The term appliances include refrigerators and microwaves. The Contractor shall perform to the standards in this contract.

C.1.1.1. Installation Furniture Management Program. The Contractor shall provide asset management of the Unaccompanied Personnel Housing (UPH) programs and services on Fort Polk. The Contractor shall maintain entry logs and comply with all physical security measures for all UPH buildings and warehouse that are in controlled areas with highly pilferable items. These programs shall include performance of services in Unaccompanied Personnel Housing (UPH) Furnishings / Appliance Movement (Drayage) Services

C.1.2. Background. The U.S. Government provides furniture and appliances for military personnel use while residing on Fort Polk. It is the Installation Management Command (IMCOM) Furnishings Branch responsibility to manage, provide, distribute, and maintain all furniture and appliances that are owned by the U.S. Government. This service is critical to the redeploying Soldiers’ health, welfare, and morale. If furniture is not inspected and replaced, redeploying Soldiers will return to barracks rooms and dayrooms without adequate, clean, and suitable furniture. Based on historical data, the Contractor can anticipate approximately 1500 Demand Maintenance Orders (DMO) per year.

C.1.3. Objectives. The Contractor shall ensure all work accomplished in the performance of this PWS meets all applicable Federal, State, and local laws, regulations, and directives to include, but not limited to, the publications in this PWS and related documents. Additional basic service objectives include Furniture Management Operation that provides the following services: receive, store, issue, direct exchange, and turn-in Unaccompanied Personnel Housing (UPH) Furnishings / Appliance and conduct on site quality and receiving inspections for deliveries of new Unaccompanied Personnel Housing furniture and provide receiving reports to the Contracting

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Officer’s Representative (COR). The Contractor shall prepare required reports and submit all information as specified by the Deliverables presented in the contract. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contact. The intent is to establish work requirements that are performance-based and results-oriented. The Contractor shall determine the best and most cost-effective ways to fulfill UPH Furniture, Day-Rooms Furnishings, Mattress, and Appliance Program and their component needs, emphasizing innovation and commercial best practices.

C.1.3.1. Drayage Services. Provide timely distribution of Government property (furniture and domestic appliances) to and from customers’ residence on the Fort Polk Installation.

C.1.3.2. Warehouse Operations. Perform warehouse operations at buildings 4361 and 4363 located at 7660 Kentucky Avenue, Fort Polk, Louisiana 71459.

C.1.4. Scope. Contractor shall provide non-personal services to include minor repair, movement and delivery, handling, relocation, installation, assembly, disassembly, handling, packing, unpacking, transporting, delivery, storing, accountability, turn-in, shipping, adjustments and repairs to designated furniture. appliances, office panel systems, shelving units, miscellaneous items, and disposal of items as determined by the Government.

C.1.5. Period of Performance (PoP). The period of performance shall be for a one (1) month Phase-In Period, one (1) Base Year period of 11 months, four (4)12-months option periods.

C.1.5.1. Option to Extend Services. The Government may require continued performance of any services within the limits and at the rates specified in the contract IAW FAR 52.217-8. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed six (6) months. The Contracting Officer may exercise the option by written notice to the Contractor any time prior to contract expiration.

C.1.5.2. Phase-In/Phase-Out (PIPO) Period. To minimize any decrease in productivity and to prevent possible negative impact on additional services, the Contractor shall have personnel on board during the 30-day (calendar days) phase-in/phase-out periods.

C.1.5.2.1. Phase In. During the phase-in period, the Contractor shall become familiar with performance requirements to commence full performance of services by the end of the phase-in period. Full performance of all requirements will be required within 30 calendar days of contract award date and throughout the life of the contract.

C.1.5.2.2. Phase Out. Phase out is defined as the final 30-day (calendar day) period remaining in the contract period of performance. The contractor shall continue fully performing the services in accordance with the terms and conditions of the PWS, contract and any associated documents.

During this time, a successor contractor shall observe all tasks/requirements as they are performed by the incumbent contractor. The new contractor shall be responsible for ensuring the successful on boarding of personnel and completion of any training to begin full performance of services at the end of the 30-day period.

C.1.6. General Information

C.1.6.1. Quality Control (QC). Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services/supplies to the Government. The

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Contractor shall develop, implement, and maintain a Quality Control Plan (QCP) and program to ensure all work described in this contract is performed at or above the standard defined in the Performance Requirements Summary (PRS). The QCP is developed by the Contractor for its internal use to ensure that it performs and delivers high-quality service. The Contractor’s QCP is the means by which the Contractor ensures all work complies with the requirements of the contract. The QCP identifies and corrects potential and actual problem areas throughout the entire scope of the contract.

C.1.6.1.1. Quality Control Program. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Quality Control Plan shall be submitted within thirty (30) calendar days after contract award. After acceptance of the QCP, the Contractor shall receive the Contracting Officer’s (KO) acceptance in writing of proposed changes to the QC procedures. The Contractor shall submit QCP changes within five (5) workdays to the KO and Contracting Officer’s Representative (COR) for review and approval prior to implementation.

C.1.6.1.2. The Quality Control Plan, as a minimum, shall address:

C.1.6.1.2.1. Inspection Program. Included shall be a quality control inspection program covering all general and specific tasks included in the contract scope of work. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work that will be inspected on a recurring basis. In developing this inspection program, the Contractor shall identify the key activities and associated characteristics in each process that have a significant influence on specific services and provide for methods for evaluation of the selected characteristics.

C.1.6.1.2.2. Deficiency Identification. The QCP shall include a method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS. This shall contain processes for corrective action without dependence upon Government direction.

C.1.6.1.2.3. Deficiency Correction. The program shall contain process control and process performance measurement procedures that shall include how the Contractor shall implement preventive corrective actions. The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.

C.1.6.1.2.4. Documentation and Enforcement. The QCP shall include a method of documenting and enforcing quality control operations of both prime Contractor and subcontractor work, including inspection and testing.

C.1.6.1.2.5. Trend Analysis. The QCP shall include a method of performing trend analysis and assessments using metrics.

C.1.6.1.2.6. Surveillance Method. The QCP shall contain specific surveillance techniques for all contract services. The surveillance methods shall be comprehensive and adaptable to the reporting system of the plan.

C.1.6.1.2.7. Customer Complaint Program. The QCP shall include a customer comments and complaint program and processing system. The program shall identify and correct valid customer complaints and provide feedback to the Government and customers on corrective action taken.

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The term customer refers to customers internal and external to the organizations identified by this contract.

C.1.6.1.2.8. Revisions. The QC Program shall include an annual review to revise or update the QC Plan accordingly in coordination with the KO and/or the COR to ensure the QC Plan represents the efficient and effective use of best practices.

C.1.6.2. Non-Conforming Performance When the Contractor does not meet contract requirements, an NCR may be issued by the Contracting Officer. The NCR is a tool to document and address all contractual nonconformance (deficiencies). It may lead to a contract remedy. The NCR identifies nonconformance with a contract requirement and may request Contractor corrective action with the purpose to correct the immediate nonconformance and prevent recurrence. If required, the Contractor shall reply, in writing, with their corrective action plan prior to the suspense date. The response shall include an explanation for the unsatisfactory performance, corrective action(s) taken, and procedures to preclude recurrence. The corrective action plan must be accepted by the government prior to implementation. The Government will follow-up after implementation for corrective action validation and recommendation to the Contracting Officer for closure. If applicable, non-conformance instances will be tallied for Contractor Performance Assessment Rating (CPAR) reporting periods and the results of the data will be used to substantiate objective ratings of Contractor performance.

C.1.6.3. Quality Assurance. The COR will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the COR will do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). When an observation indicates defective performance, the COR will require the Contractor or designated on-site representative to initial the observation to acknowledge the defective performance. The acknowledgement of the observation does not necessarily constitute Contractor concurrence with the observation, only that the Contractor has been made aware of the defective performance.

C.1.6.4. Recognized Federal Holidays. The Contractor is normally not required to perform services on recognized federal holidays. However, that requirement is subject to mission execution requirements. The recognized federal holidays include:

New Year's Day 1st day of January Martin Luther King Jr.'s Birthday 3rd Monday of January President's Day 3rd Monday of February Memorial Day Last Monday of May Juneteenth National Independence Day 19th day of June Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veteran’s Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

C.1.6.4.1. When a holiday falls on a Saturday, Federal employees are normally granted the preceding Friday as the holiday observed. When a holiday falls on a Sunday, Federal employees are normally granted the following Monday as the holiday observed. The Contractor shall work on the days the Government is scheduled to work.

C.1.6.4.2. When an unforeseen installation closure occurs on a regularly scheduled day of work, Attachment 1–Performance Work Statement Page 5 of 47 the Contractor will have the following options:

C.1.6.4.2.1. Reschedule the work so it is performed the following day unless the following day falls on a weekend.

C.1.6.4.2.2. Reschedule the work on any day that is mutually satisfactory.

C.1.6.5. Hours of Operation. The Contractor shall be responsible for providing services, between the hours of 7:30 A.M. – 4:30 P.M. Monday through Friday, except federal holidays or when the government facility is closed due to local or national emergencies, administrative closings or similar government directed facility closings. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential to successful performance under this contract. No overtime (OT) or compensatory time (CT) is authorized. Contractor personnel shall not exceed a 40-hour work week; flexible work schedule may not be considered.

C.1.6.6. Place of Performance. The work to be performed under this contract will be at various government UPH facilities throughout Fort Polk. Warehouse operations will occur at facilities 4361 and 4363 located at 7660 Kentucky Avenue, Fort Polk, Louisiana.

C.1.6.7. Type of Contract. The Government will award a Firm Fixed Price (FFP) contract.

C.1.6.8. Security Requirements

C.1.6.8.1. Access and General Protection/Security Policy and Procedures. All Contractor and all associated sub-contractor’s employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The Contractor shall also provide all information required for background checks to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office.

Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in Contractor security matters or processes.

C.1.6.8.2. Installation Physical Security

C.1.6.8.2.1. Access Rosters. Contractors shall provide an access roster to the Directorate of Emergency Services (DES), Physical Security Office of all employees monthly or when any personnel change occurs for access to Fort Polk. Access rosters must be forwarded by the COR to the Visitors Control Center (VCC) using a specific format electronically from a government computer. All personnel employed under this contract will adhere to all Fort Polk access control policies which include, weapons registration, transportation of weapons on the installation, access control policies, use of installation passes and identification (ID) cards, and the operation of motor vehicles.

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C.1.6.8.2.1.1. Personnel whose contracts exceed 180 days in duration are required to be processed for a CAC. Personnel whose contract is less than 180 days in duration will receive personnel pass valid until the expiration of the contract or business venture date. Access Rosters are required to be submitted to the Visitors Control Center (VCC) for all Contractor personnel. A blank Access Roster can be provided by the VCC upon request or upon award. The roster is self-explanatory, but at a minimum will contain the individual’s name, social security number (SSN), date of birth, contract number, duration of visit, and point of contact for access.

C.1.6.8.2.1.2. Access Rosters MUST be submitted for the Contractor by the appointed Contracting Officer’s Representative (COR) or the designated Government Point of Contact. Any roster submitted by a commercial ISP (example @yahoo.com, @gmail.com, etc.) will not be accepted and must be verified through the Physical Security Office (337) 531-7756.

C.1.6.8.2.1.3. Short term visitors may register online and request a one-day pass at https://visit.gvt.us/steps/installation_selection. The requestor will receive a text message indicating pass is ready for pickup or receive a text message indicating a problem has occurred and the pass was not issued.

C.1.6.8.2.1.4. Sponsoring organizations, activities whose personnel do not need access to multiple Installations or access to the government information systems will submit a completed access control roster to the Visitor Control Center (VCC). They may receive a MOBILISA visitor card for the terms of their contract (until contract end date, not to exceed 3 years) when sponsored on an access roster. If not sponsored, they will only receive a pass for up to seven (7) days.

C.1.6.8.2.1.5. MOBILISA card expirations may be updated to reflect a new contract period by submitting an updated access control roster to the VCC.

C.1.6.8.2.1.6. Access rosters may only be submitted via e-mail to the VCC by a .mil, .gov, or AAFES address, by the COR or security activity, all others will be returned without action.

C.1.6.8.2.2. A check of records through the National Crime Information Center (NCIC) Interstate Identification Index (III) is the Army minimum baseline background check for entrance onto Army installations for non-Common Access Card (CAC) holders to include entrance of visitors.

Contractors shall identity-proof all employees using e-Verify and ensure that no illegal immigrants are employed under the umbrella of this contract. Access to the installation shall be IAW the current and/or future governing Command Access Control Policy Memorandums.

C.1.6.8.2.3. Physical Security. Contractor shall be responsible for safeguarding all government equipment, information, and property provided for Contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured IAW Army Regulation (AR) 190-13, “The Army Physical Security Program.”

C.1.6.8.2.3.1. Physical Security Plan. The Contractor shall submit a Physical Security Plan if required to access government-furnished or Contractor-controlled facilities. The Contractor shall provide a Physical Security Plan to the KO and COR within thirty (30) calendar days after contract award date. Contractor shall address the physical security aspects associated with contract performance in government furnished facilities. The plan shall describe how the security plan shall prevent unauthorized access, vandalism, pilferage, larceny, sabotage, and arson directed toward Contractor controlled facilities. A list of installation buildings for which the Contractor shall be responsible shall be included in the plan. The Contractor shall maintain an active security checklist for each facility under the Contractor's control. The plan shall comply

Attachment 1–Performance Work Statement Page 7 of 47 with the provisions of Army Regulation (AR) 190-11, AR 190-13, AR 190-51, DoD 5100.76(D), 5220.22(D) and the Fort Polk, Installation Physical Security Plan. This security plan will be reviewed annually by the DES to ensure regulatory requirements.

C.1.6.8.2.4. Access to Government Information Systems. All Contractor employees with access to a government info system must be registered in the ATCTS (Army Training Certification Tracking System) https://atc.us.army.mil/iastar/index.php at commencement of services and must successfully complete the DOD Information Assurance Awareness prior to access to the information systems and then annually thereafter.

C.1.6.8.2.4.1. Information Systems Security Plan. Reserved

C.1.6.8.2.4.2. Information Assurance (IA)/ Information Technology (IT) Training. All Contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All Contractor employees working in IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within 30 days of starting employment.

Reserved

C.1.6.8.2.4.3. Information Technology (IA)/ Information Technology (IT) Certification. .

Services: The Government will provide access to government network services, information technology systems, and other data collection equipment/software, as required for performance of contract requirements.

C.1.6.8.2.4.4. Handling or Access to Classified Information. Reserved

C.1.6.8.2.5. Key Control. The Government will issue keys to the Contractor. The Contractor shall establish and implement methods of making sure all keys/key cards issue to the Contractor by the Government are not lost, misplaced, or used by unauthorized persons. All references to keys include key cards. Keys issued to the Contractor, by the Government, shall not be duplicated.

C.1.6.8.2.5.1. Key Control Plan. The Contractor shall submit a Key Control Plan if required to access a government facility. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any keys by personnel who no longer require access to locked areas. The Contractor's Key Control Plan shall provide for government access, 24 hours a day, seven days a week, to all government-furnished facilities. The plan shall comply with AR 190-13, the Army Physical Security Program, and AR 190-51. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the (COR) Contracting Officer’s Representative.

C.1.6.8.2.5.2. In the event keys are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer’s Representative, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due to the Contractor.

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C.1.6.8.2.5.3. Lock Combinations. Reserved

C.1.6.8.3. Installation Access

C.1.6.8.3.1. Compliance with Regulations. The Contractor and Contractor employees shall comply with all applicable Fort Polk regulations promulgated by the Commanding General, Fort Polk, LA, as well as all applicable Federal and State safety laws and security regulations.

Applicable Post regulations including, but not limited to, fire, safety, sanitation, security, and firearms or other lethal weapons, will be made available to the Contractor upon request.

C.1.6.8.3.1.1. All personnel employed by the Contractor in the performance of this contract, or any representative of the Contractor entering the Government reservation, shall abide by all the regulations of the installation which may be in effect during the contract period.

C.1.6.8.3.2. Unescorted Visitors. All unescorted visitors to Fort Polk must be vetted at the Visitors Center, located adjacent to the main gate on Louisiana Avenue (Building 5903).

Personnel requiring unescorted access will present a state redistributed Real ID Act compliant driver’s license (check status of your state at: https://www.dhs.gov/real-id-enforcement-brief).

Visitors who do not have a Real ID act compliant driver’s license may use alternate forms of ID to proof their identity. Contact the Fort Polk Visitor’s Center at (337) 531-0380 to obtain a listing of authorized alternate forms of identity. Each visitor with acceptable screening results will be redistributed an access control credential for unescorted access to the installation. Personnel with unfavorable screening results may be denied unescorted access to Fort Polk. Law enforcement data obtained during the vetting process will not be released by personnel at the Visitors Center.

A waiver process has been established for personnel who are denied unescorted access.

Generally, waivers will be processed within five (5) business days of completion.

C.1.6.8.3.3. Escorted Visitors. Escorted visitors who are accompanied by Department of Defense-affiliated personnel (active-duty Soldiers, civilian common access card holders, retiree ID card holders, DoD dependent ID card holders, and civilian Contractor CAC holders) will not require vetting for access and will only need to produce a valid ID card; these visitors must be in the immediate vehicle of the escorting card holder. DoD affiliated personnel will be responsible for their escorted visitors on the installation. Personnel who are enrolled and vetted through the Rapid Gate program or possess an installation issued ID/Pass do not have escorting privileges.

C.1.6.8.3.4. Contractors Requiring Common Access Card (CAC). Before CAC issuance, the Contractor employee requires, at a minimum, a favorably adjudicated Nation Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The Contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

C.1.6.8.3.5. Contractors that do not require CAC but require access to a DoD facility or installation. Contractor and all associated sub-contractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-

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0F

05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

C.1.6.8.3.6. The Contractor, his employees working under this contract and any representative of the Contractor entering the government installation, shall conform to AR 190-5 Motor Vehicle Traffic Supervision and shall be subject to checks which may be deemed to assure that no violations occur. The Contractor or any employee shall not be permitted on the installation when such a check reveals that his presence would be detrimental to the security of the installation or to the accomplishment of the work. The Contracting Officer may require the Contractor to remove any employee for security or misconduct.

C.1.6.8.3.6.1. Security Searches/Checks. Contractor and Contractor employees are subject to security searches/checks. Persons found in possession of firearms, ammunition, explosives, pyrotechnic devices, knives, other lethal weapons, or removing Government equipment, supplies, and/or food will be prosecuted and/or barred from the installation.

C.1.6.8.3.6.2. Motor Vehicle Operators. Contractor’s personnel, whose tasks involve operation of any vehicles, shall possess a valid driver’s license, certificates, and permits applicable for the type and class of vehicle being operated. A Louisiana State Commercial Driver's License (CDL) is required for operation of all vehicles rated at 2 ½ tons or any vehicle hauling hazardous materials regardless of size. All motorcycles riders will comply with DODI 6055.4, AR 385-10, the Army’s Safety Program, and personal protective equipment for riding motorcycles/ATV on the installation.

C.1.6.8.3.6.2.1. Contractor Vehicle Registration. The Contractor shall register all Contractor-owned or operated vehicles and trailers operating on the installation within five (5) working days of contract start date. The Contractor shall complete all applications with the Provost Marshal Vehicle Registration section located at Bldg. 2936 22nd Street, Fort Polk, LA. Evidence of vehicle ownership and vehicle liability insurance must be presented upon application of vehicle registration.

C.1.6.8.3.6.2.2. Vehicle Operation on the Installation. DOD contract employees assigned to operate either Government owned or leased equipment, or Contractor owned or leased equipment in performance of their contract shall be certified, by the Contractor and at the Contractor’s expense, as being fully qualified to operate the vehicles/equipment to which they are assigned.

The prime Contractor shall document all operators’ qualifications. This documentation shall be provided to the COR three (3) business days prior to any contract employee engages in any mode of equipment operation. Updated documentation shall be provided to COR as certifications are renewed or employees are newly certified. Motor vehicle operators shall comply with Louisiana State Law and Fort Polk rules and regulations regarding mot 1or vehicle use and shall be trained and licensed for the various categories of vehicles used in support of this contract.

C.1.6.8.3.6.2.3. Contractor Vehicle Identification. Contractor-owned/operated vehicles used in the performance of services under this contract on Fort Polk, LA shall maintain legible markings (Logo) located on both sides of all Contractor furnished vehicles and equipment, which shall include, at a minimum, the Contractor's name (in at least three-inch-high letters), Contractor's telephone number, and Contractor assigned vehicle identification number. Vehicles operated by the Contractor and by Contractor employees shall be registered on post through the Provost Marshall Office which is located at Bldg. 2936 22nd Street, Fort Polk, LA 71459 or (337)531-

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9468, if required by the installation. The Contractor shall provide the COR a list of all Contractor assigned vehicle identification numbers with a brief description of the vehicle to include make, year, model, and color within the first 30 calendar days of start of contract. Any changes to this list during the performance of the contract shall be submitted in writing to the Contracting Officer within five (5) calendar days of the change. COR shall be notified five (5) calendar days prior to any new/rented/leased vehicle is brought on the installation.

C.1.6.8.3.6.2.4. Procedures for commercial vehicle access to Fort Polk are subject to change without prior notice. Current access information may be obtained by calling Physical Security Office at (337) 531-7756 or the Visitor Control Center at (337) 531-0380.

C.1.6.8.3.7. Fort Polk Visitors Center. The Fort Polk Visitors Center is open 7 days a week:

Monday thru Friday 0500-2100 hours and Saturday and Sunday 0800-1600. For information concerning access control, please contact the Visitors Center at (337) 531-0380.

C.1.6.8.4. Installation Anti-Terrorism/Force Protection (AT/FP)

C.1.6.8.4.1. Pursuant to DoD Instruction Number 2000.16, V-1. DoD Antiterrorism (AT) Standards dated November 17, 2016, each Contractor employee requiring access to a federally controlled installation, facility and/or federally controlled information system(s) shall complete AT Level I Awareness Training on an annual basis and receive a certificate of completion. The training is accessible from any computer and is available at https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf. The Contractor is responsible for ensuring that all applicable employees have completed antiterrorism awareness training and shall certify that their workforce has completed the training through the submission of completion certificate(s) to the KO and COR within five working days after contract award or prior to access to a federally controlled installation or information system.

C.1.6.8.4.1.1. Special Instructions. Using a search engine such as GOOGLE, search for “Joint Knowledge Online” or “JKO” to begin the process. Once at the website, follow the instructions below:

Click:

a. Select “No DoD CAC”

b. Then choose “I am a US Mil, Government Civil Servant, or Contract Employee”

c. Click on “I've been directed to take required training on JKO”

d. Click on “Courses”

e. Select “I do not have a .MIL, .GOV, or .NDU.EDU address or I am a Multi-National

Student”

f. Fill out the contact sheet and email to sponsor (This is the COR)

g. Sponsor will email to the JKO help desk. (This is the COR)

Approval Process:

1) Help desk sends non-CAC user an email with User ID

2) Help desk will send a separate email with an electronic token to register a new

Password (token is good for 24 hours)

3) New User follows the instructions in the email and enters a new password

4) User will need to enroll in Course # JS-US007-14 (User has up to 30 calendar days to complete the course)

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C.1.6.8.4.2. In the event that the automated system is not available (e.g., server problems), Level I AT Awareness Training can be provided by a qualified instructor. Contact the installation AT/FP Office for guidance at (337) 531-0413. If the training is not completed online, the Level I AT Awareness instructor qualification must be coordinated with the installation Antiterrorism Officer or (installation security equivalent) and the resultant name(s) of approved instructors shall be provided the Contracting Officer or designee along with all associated cost or schedule impacts to the contract.

C.1.6.8.4.3. Anti-terrorism (AT Level I Awareness Training attendance and compliance) may be documented as a performance metric under the resultant contract and be part of past performance information in support of future source selections.

C.1.6.8.4.4. Active Shooter Awareness Training. Active Shooter Awareness training can be accomplished at: https://www.fbi.gov/video-repository/run-hide-fight-092120.mp4/view and may be documented as a performance metric under the resultant contract and be part of past performance information in support of future source selections. This training shall be completed within thirty (30) calendar days of contract award or prior to commencing work and within five

(5) calendar days of new employee hires and shall submit the training completion training certifications or attendance roster submitted to the COR.

C.1.6.8.4.5. iWATCH Training. The Contractor and all associated sub-contractors shall brief/train all employees on the local suspicious activity reporting program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the project manager, security representative or law enforcement entity. The Contractor shall complete the training within thirty (30) calendar days of contract award and within five (5) calendar days of new employees commencing performance with the completion of training certificate or attendance roster submitted reported to the COR NLT thirty (30) calendar days after the completion of the training. iWATCH training can be accomplished at:

http://mdwhome.mdw.army.mil/iwatch.

C.1.6.8.4.6. IAW DoDI 2000.12, all DoD and non-DoD Tenants will comply with the installation AT Program.

C.1.6.8.5. Installation Operations Security (OPSEC)

C.1.6.8.5.1. In accordance with AR 530-1, Operations Security (OPSEC) is the process by which we protect critical information whether it is classified or unclassified that can be used against us.

It focuses on preventing our adversaries' access to information and actions that may compromise an operation. dated 26 September 2014, and DoDM 5205.02-M, DoD Operations Security (OPSEC) Program Manual, dated 03 November 2008, Incorporating Change 1, Effective April 26, 2018, contract personnel shall receive initial OPSEC Level I training which consists of initial and continual awareness training.

C.1.6.8.5.2. Operations Security (OPSEC) Awareness Training attendance and compliance may be documented as a performance metric under the resultant contract and be part of past performance information in support of future source selections.

C.1.6.8.5.3. Operations Security (OPSEC) Plan. The Contractor shall develop an OPSEC SOP/Plan within thirty (30) calendar days of the performance start date, to be reviewed and approved by the responsible Government OPSEC officer, Kenneth Smith per IAW Army

Attachment 1–Performance Work Statement Page 12 of 47

Regulation AR 530-1, Operations Security. This SOP/Plan shall include a process to identify critical information, where it is located, who is responsible for it, how to protect it and why it needs to be protected. In addition, the Contractor shall identify an individual who will be an OPSEC Coordinator. This is a secondary responsibility of a Contractor employee as it does not require a full-time employee to perform these services The Contractor shall ensure this individual becomes OPSEC Level II certified per IAW Army Regulation AR 530-1., When the plan has been reviewed and approved by the OPSEC Officer the plan shall be submitted, to the KO and

COR.

C.1.6.8.5.4. OPSEC Training. Per AR 530-1, Operations Security, all Contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter. The Contractor shall submit certificates of completion for each affected Contractor employee to the COR within 15 calendar days after completion of training by all employees. This training is available at https://securityawareness.usalearning.gov/

C.1.6.8.5.5. OPSEC Awareness. If the Contractor, or a subcontractor, or employees of either disclose any information that disrupts or harms the Government's operations or activities, then the Government retains the right to exclude any employee from performance of duties under this contract. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. Contractors must have prior approval for any activity that involves photographs, video, or drawings of installation infrastructure. All government paper products and removable digital storage material that is received, generated, or stored during the contract will be destroyed completely when no longer needed to preclude recognition of information.

C.1.6.8.5.5.1. Neither the Contractor nor any of its employees will disclose, or cause to be disclosed, any information concerning operations which could result in or increase the likelihood of the possibility of a breach of the activity's security or interrupt the continuity of operations.

Additionally, the Fort Polk Public Affairs Office (PAO) is the only official spokesperson for the Installation. No information regarding performance of this contract will be released to the media without prior approval of the PAO, KO or their authorized representative(s).

C.1.6.8.6. Threat Awareness Reporting Program (TARP). Reserved

C.1.6.8.7. Contractor Photography

C.1.6.8.7.1. In accordance with USC Title 18 and in the interest of National Defense, it is unlawful to take any photographs, render sketches, drawings, maps, or geographical representation or other media of JRTC and Fort Polk military installation or training areas without first obtaining approval from the Directorate of Plans, Training, Mobility and Security: Chief, S&ID; AT/FP Officer; Visual Information; and Directorate of Emergency Services, Physical Security Office.

C.1.6.8.7.2. In accordance with Garrison Policy Memorandum #6, (July 18, 2016), Installation Photography and Other Media, paragraph 5c, as well as any subsequent memorandums on the subject, Contractors must have prior approval for any activity that involves photographs, video, or

Attachment 1–Performance Work Statement Page 13 of 47 drawings of installation infrastructure. This policy does not apply to Government Quality Assurance personnel and the COR performing inspections or contract surveillance.

C.1.6.8.7.3. Personnel taking photographs, videos, sketches, drawings, maps, or other presentations of JRTC and Fort Polk must be in possession of an approved photo request and present it to law enforcement or competent authority upon demand.

C.1.6.8.7.4. Report all unauthorized photographic activity to the DES 911 Center or the Installation Operations Center.

C.1.6.8.8. Homeland Security Presidential Directive 12 (HSPD 12) Requirements

C.1.6.8.8.1. Requirements apply to any contract over 180 days in duration, or any contract where Contractor employees access the installation’s occupied buildings or require access to the government information systems.

C.1.6.8.8.2. All personnel hired under this contract who do not require a security clearance must have a favorable Tier 1 (T-1), National Agency Check with Inquiries. The COR will ensure new hires complete a T-1 investigation through the Personnel Security Investigation Portal (PSIP) by initiating a request through S&ID no later than 15 calendar days from the date of hire and completing the investigation (submission to OPM) within 30 days. Personnel who require a security clearance must be processed by their company Facility Security Officer (FSO) or company Security Manager.

C.1.6.8.8.3. Instructions for completing the T-1 process will be sent to the Project/Program Manager, Security Manager and the COR once the contract has been awarded and one of the above personnel notifies S&ID for the initiation. The Contractor shall schedule fingerprinting appointments with S&ID. Personnel will not be able to work under this contract until the T-1 has been submitted to PSIP as required. Personnel who do not receive a favorable investigation will not be allowed to perform services under this contract.

C.1.6.8.8.4. In accordance with HQDA G2 Memorandum, "Guidance for Verification of U.S.

Citizenship or Legal Status of Uncleared Contractors in Support of Homeland Security Presidential Directive-12", dated 21 March 2016, all Tier 1 investigative requests for any Contractor(s) that are either (1) U.S Citizen born outside the U.S. or (2) non-U.S. Citizen, will be rejected unless a copy of the citizenship or legal status document is uploaded as part of the investigation request.

C.1.6.8.8.5. Employees who require a CAC for physical access or access to the government information systems may be granted a CAC after the successful submission of the T-1 investigation through PSIP and a favorable fingerprint review by S&ID. An unfavorable adjudication can result in loss or denial of computer access, physical access or employment on a federal installation.

C.1.6.9. Contract Administration and Management

C.1.6.9.1. Post Award Conference/Periodic Progress Meetings. The Contractor shall attend the post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5, Post Award. The post award conference will also be utilized to ensure Contractor understands all HSPD-12 requirements. IAW AR 70-13 para 4-4.b.(1), the contracting office will hold periodic status or

Attachment 1–Performance Work Statement Page 14 of 47 progress meetings with the KO, COR, Contractor, and other personnel as necessary (at least quarterly) to discuss problems, progress of the contract, and Contractor performance. This meeting will be held at a mutually agreed location, or telephonically. Written minutes of meetings will be recorded by the Government (Contracting Officer, Contract Specialist or Contracting Officer’s Representative). The written minutes will be distributed to the Government and Contractor after all meeting notes have been reviewed and finalized. If the Contractor does not concur with any portion of the minutes, recorded by the Government, the non-concurrence shall be provided in writing to the KO within two (2) workdays following receipt of the minutes. The COR must ensure that they receive copies of written minutes and other correspondence related to these meetings, including follow-up actions. These meetings shall be at no additional cost to the Government.

C.1.6.9.2. The following provides Government roles and their respective authority during the performance of this contract:

C.1.6.9.2.1. Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the Contractor. All contract administration will be affected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this

PWS.

C.1.6.9.2.2. Contracting Officer’s Representative (COR). The KO will appoint a COR during the performance of this contract. Additional Government personnel (Alternate Contracting Officer’s Representative (ACOR)) may be assigned to assist in contract oversight IAW AR 70- 13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR or ACOR, and shall be trained and appointed IAW DoDI 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certification and DFARS 201.602-2.

The ACOR will serve as on-site representatives of the COR in performance of actual contract surveillance, if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR. The COR/ACOR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR/ACOR will perform in accordance with the responsibilities and duties identified in the appointment letter.

C.1.6.9.2.2.1. COR/ACOR Authority. A letter of designation will be issued to the COR/ACOR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR/ACOR, especially regarding changes in cost, price estimates, or changes in delivery dates. The COR/ACOR is not authorized to change any of the terms and conditions regarding cost, quantity, or schedule of the resulting order.

C.1.6.9.2.2.2. COR/ACOR Functions. COR/ACOR monitors all technical aspects of the contract and assists in contract administration. The COR/ACOR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract;

redistribute written interpretations of technical requirements, including Government…