Attachment 1_Performance Work Statement.pdf

Finger Printing Services PWS Page 1 of 9 Pages

28Apr2020/Version 1

PERFORMANCE WORK STATEMENT (PWS)

Dated April 7, 2021

Contract Number: TBD Task Order Number: TBD Contractor Name Tracking Number: 612100004 Follow-on to Previous Contract Number:

HC1047-20-P-0004 – Field Print, Inc.

1. Contracting Officer’s Representative (COR)

a. Primary COR.

Name:

Organization: DISA Department of Defense Activity Address Code (DODAAC): HC1047

Address: 6910 Cooper Avenue, Fort Meade MD 20755 Phone Number:

Fax Number:

E-Mail Address:

2. Contract Name: Electronic Fingerprinting Services via SWFT Transmission

3. Background

As a result of the current Coronavirus-19 pandemic, Defense Information Systems Agency (DISA) Headquarters, Fort Meade, MD, along with many other fingerprint providers, have sus-pended fingerprint services due to health concerns and the inability to ensure ink pads and other fingerprinting materials are virus free. As a result of the suspension of fingerprints at most mili-tary bases, police, sheriff stations, and commercial vendors, DISA is experiencing significant de-lays in granting interim security clearance determinations, as they require fingerprint results.

Security requirements for employment at DISA Headquarters, Fort Meade, Maryland, prospec-tive employees, military, civilian, interns and contractors are required to submit fingerprints us-ing the Office of Personnel Management (OPM) approved Secured Web Fingerprint Transmis-sion (SWFT) system to support their background investigation. Applicants who are geograph-ically dispersed around the United States and its territories are either, fingerprinted manually on fingerprint cards or when available; SWFT fingerprints are completed. DISA requires fingerprint services provided under this contract to be submitted via SWFT.

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4. Objectives

The objective of this contract is to acquire electronic fingerprinting services via SWFT for the duration of the Coronavirus-19 pandemic and post-pandemic, for DISA tentative new hires, inbound military personnel, and contractors requiring public trust, both in the local Fort Meade area and throughout the United States and its territories.

5. Scope

The contractor shall provide a secure web registration process to collect biographic and demographic information to the end-user applicant for information that is required for fingerprint submission to Defense Counterintelligence and Security Agency (DCSA), and shall provide DISA with invoicing for transactions submitted. The contractor shall provide end-user applicants with the ability to schedule fingerprint appointments and be fingerprinted in any of the contractor’s locations. The contractor shall submit electronic fingerprints to DCSA, who will process the fingerprints in accordance with federal rules and regulations.

6. Applicable Documents

Electronic fingerprints collected under this contract shall be consistent with the requirements in this Performance Work Statement.

6.1 Secured Web Fingerprint Transmission (SWFT) Standards

6.2 Office of Personnel Management (OPM) Standards

6.3 Privacy Act of 1974, 5 U.S.C. § 552a

6.4 OMB Memorandum 07-16, Safeguarding Against and Responding to the Breach of Per-sonally Identifiable Information, May 22, 2007 https://www.whitehouse.gov/sites/whitehouse.gov/files/omb/memoranda/2007/m07-16.pdf

7. Performance Requirements

7.1 Task 1 – Fingerprinting Services

The Contractor shall provide live scan electronic fingerprint submissions to DCSA by collecting electronic fingerprints in the format required to meet Secure Web Fingerprint Transmission (SWFT) and Office of Personnel Management (OPM) standards.

The Contractor shall provide scheduling access to a web based system on a 24 hour 7 days per week, 365 days per year basis.

The Contractor shall provide a live scan fingerprinting solution that includes all certified equipment (i.e., hardware, software/firmware, facilities, personnel, labor, transportation, https://www.whitehouse.gov/sites/whitehouse.gov/files/omb/memoranda/2007/m07-16.pdf

Page 3 of 9 Pages supervision, services, security, support, and all other expenses) required to produce safe and secure live scan electronic fingerprinting services.

The Contractor shall support nationwide fingerprinting service within the United States and its territories. Fingerprinting services shall be conducted at existing Contractor locations for DISA Government Personnel and DISA assigned contracting personnel throughout the period of performance. The Contractor shall submit fingerprints using the OPM approved SWFT requirement, for prospective applicants, current employees and DISA contracting personnel who are geographically dispersed around the United States and its territories. Live scan fingerprinting shall allow DCSA to receive the electronic fingerprint file in the required format to meet OPM SWFT requirements.

7.2 The Contractor shall support nationwide SWFT fingerprinting at existing Contractor lo-cations throughout the period of performance of this contract.

7.3 The contractor shall maintain a web based data system, accessible remotely by DISA per-sonnel, to enable DISA to obtain reports containing fingerprint information; dates and types of service; subject’s name; last 4 of SSN, Date of Birth (DOB); current status of fingerprints; sta-tus date; transmission code to National Background Investigations Bureau (NBIB).

7.4 The Contractor shall submit monthly invoices to the Contracting Officer Representative (COR) for approval prior to invoice submission in Wide Area Work Flow, which include the fol-lowing:

7.4.1 Unique Invoice Number

7.4.2 Invoice Date

7.4.3 Type of Service Provided

7.4.4. Name of the subject

7.4.5 Last 4 of SSN of subject

7.4.6 Date the fingerprinting was completed

7.4.7 Price of services performed

7.5 The Contractor shall invoice only for fingerprints ordered and completed, and shall certify that the costs in the invoice are accurate and complete.

7.6 Electronic Submissions: Electronic fingerprints are submitted to the Fingerprint Transaction System (FTS) electronically via a Federal Bureau of Investigations (FBI) approved live scan sys-tem or fingerprint card scan system that utilizes FBI and DCSA-approved software. Currently, DCSA only accepts Type-4 fingerprint images for electronic submission. Visit the Criminal Jus-tice Information Services/FBI website to select from a complete listing of FBI-approved vendors.

Type-4 fingerprint images consist of the following:

10 Rolled Impressions 1 Plain Left and Right Simultaneous Four Finger Impressions 1 Plain Left and Right Thumb Impression

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Information regarding FBI system requirements and approved devices can be found at the FBI Certified Products List: https://www.fbibiospecs.cjis.gov/Certifications

7.7 Third Party Vendors: If your Organization will only submit the eFPs, then the “Access” section of the SWFT “Access, Registration, and Testing Procedures” is relevant to your situation, which can be found on the SWFT PSA informational website. The “Registration and Testing” sections are not applicable, as your Organization will be utilizing another Organization’s/Third Party Vendor’s fingerprint scanning system. However, your Organization must verify that the Organization/Third Party Vendor that will generate the eFPs for you had their equipment regis-tered and approved for production with SWFT. Obtain the Organization/Commercial and Gov-ernment Entity (CAGE) Code from the Organization/Third Party Vendor, then log into the SWFT system at: https://swft.nbis.mil, and run the “Scanner Registration Status by Org/CAGE Code” report in the Reports section. You can also run the “Scanner Registration Status by Hard-ware Vendor and Serial Number” report if you know the manufacturer and serial number of their scanning device or devices.

7.8 Fingerprint Scanners for SWFT and WebEnroll: For SWFT, the Federal Bureau of Investi-gation (FBI) maintains a list of products certified as tested and compliant with the FBI’s Next Generation Identification (NGI) initiatives and Integrated Automated Fingerprint Identification System (IAFIS) Image Quality Specifications (IQS). The list of FBI certified products is availa-ble on the FBI Biometric Specifications (BioSpecs) website under Certifications:

https://www.fbibiospecs.cjis.gov/Certifications.

SWFT Users may choose to acquire any certified product, depending on their actual need. For WebEnroll users, not all FBI approved scanners are supported by WebEnroll. The list of sup-ported scanners is on the SWFT PSA informational website under the eFP Enrollment (SWFT+) section titled “Supported Device List”.

Note: All eFPs need to be a .EFT file to be uploaded to SWFT.

7.9 Security Clearance Requirement: SWFT users require a minimum of Interim Secret eligibil-ity; and must have received certificates for PII and Cyber Security training within the previous 12 months. This requirement is due 15 calendar days after contract award.

7.10 Monthly Report: The contractor shall provide a monthly report to identify all fingerprinting actions for the month, to include: date of service; subject’s full name, fingerprinting location/address; price per fingerprint/live-scan; total monthly cost; and distance subject traveled for fingerprinting.

7.11 Surge: The Government may require surge support during the base or any option period and the surge modifications will be in-scope to provide increased support for the defined task areas of the PWS. Surge support is OPTIONAL and is not a guarantee. If the Government determines that an increased quantity of support is required for the task areas defined in the PWS, the Gov-ernment reserves the right to exercise the surge option unilaterally. The KO will provide written notice to the contractor at least 10 calendar days prior to any unilateral exercise of the surge op-tion. The Government is providing a percentage value to be used by all offerors when proposing surge: surge support will not exceed 40% of the offeror’s total proposed price for the base and http://www.fbibiospecs.cjis.gov/Certifications http://www.fbibiospecs.cjis.gov/Certifications

Page 5 of 9 Pages all option periods, excluding any 6-month extension of services pursuant to FAR 52.217-8. In the event the Government elects to exercise the surge option, surge support will be realigned un-der a new CLIN for the relevant task areas identified in the PWS, and an equal amount will be deducted from optional surge CLIN 9999 total. Surge support will be provided at the same rates proposed and found fair and reasonable at time of contract award for the applicable period of performance.

7.12 The Contractor shall coordinate with the following DISA JFHQ/DODIN Security Office technical points of contact to perform this work:

Karen Watson Darlene Dodd 301-225-1232 301-225-1526 karen.m.watson10.civ@Mail.mil kathryn.d.dodd.civ@mail.mil

8. Deliverables

PWS

Task

Deliverable Title

Format Due Date Distribution /Copies

Frequency and Remarks

7.1 Finger Prints Approved Secured

Web Fingerprint Transmission (SWFT)

Fingerprints must be transmitted within 24 hours of being scanned.

DCSA As needed, and up to the amount of appointments received throughout the period of performance.

7.2 Monthly Report Contractor format

approved by Government

The contractor shall deliver a soft copy to COR monthly on the 5th of the month when required.

Deliverable shall be provided to the COR

Monthly report shall identify the fingerprint actions to include: date of service; subject’s full name, fingerprinting location/address; price per fingerprint/live-scan;

distance subject traveled for fingerprinting.

9. Performance Standards

Performance Standard

Acceptable Quality Level

(AQL)

Methods of Calculation Remarks

Transmittal of finger prints

98% of finger prints taken are transmitted to DCSA within 24 hours and are accepted by DCSA

Reports extracted from the DCSA system no less than a month.

100% of all fingerprints taken must be transmitted to DCSA.

10. Place of Performance mailto:karen.m.watson10.civ@Mail.mil mailto:kathryn.d.dodd.civ@mail.mil

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10.1 All the work shall be performed at the contractor’s facilities.

10.2 No travel is authorized for this contract.

10.3 The contractor shall have electronic fingerprint locations within 50 miles of the following DISA locations within the continental US, and Hawaii and Alaska:

- Ft Meade MD/DC metro area

- Chambersburg, PA

- Columbus, OH

- Ft Huachuca, AZ

- Pearl Harbor, HI

- Scott AFB, IL

- Montgomery, AL

- Ogden Hill AFB, UT

- Tinker AFB, OK

The contractor shall have electronic fingerprint locations within 80 miles of the following DISA locations within the continental US, and Hawaii and Alaska:

- Barksdale AFB, LA

- Denver, CO

- Elmendorf AFB, AL

- Warner Robins AFB, GA

- Ft Bragg, NC

- Ft Carson, CO

- Hanscom AFB, MA

- Huntsville, AL

- Jacksonville, FL

- Macdill AFB, FL

- Mechanicsburg, PA

- Miami, FL

- NAS Coronado, CA

- New Orleans, LA

- Offutt AFB, NE

- Pensacola, FL

- Peterson AFB, CO

- Phoenix, AZ

- San Antonio, TX

- San Diego, CA

- St. Louis, MO

- Tidewater, VA

- Warner Robins AFB, GA

11. Period of Performance

The period of performance is one (1) 12-month base period and one (2) 12-month option periods.

12. Security Requirements

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This requirement is UNCLASSIFIED. The Contractor shall not require access to nor be required to generate classified information to perform the requirement.

RELEASE OF INFORMATION

(a) Release of information shall be in accordance with Section I, DFARS Clause 252.204-7000; Disclosure of Information.

(b) All technical data provided to the Contractor by the Government shall be protected from public disclosure in accordance with the markings contained thereon. All other information relating to the items to be delivered or services to be performed under this contract may not be disclosed by any means without prior approval of the appropriate DISA Security / WSD Authority. Dissemination or public disclosure includes, but is not limited to, permitting access to such information by foreign nationals or by any other person or entity; publication of technical or scientific papers; advertising; or any other proposed public release. The Contractor shall provide adequate physical protection to such information to preclude access by any person or entity not authorized such access by the Government.

13. Government Furnished Property (GFP)/Government-Furnished Equipment (GFE)/ Government-Furnished Information (GFI)

This contract contains no GFP/GFE.

14. Section 508 Accessibility Standards

The following Section 508 Accessibility Standard(s) (Technical Standards and Functional Performance Criteria) are applicable (if box is checked) to this acquisition.

Technical Standards

1194.21 - Software Applications and Operating Systems

1194.22 - Web Based Intranet and Internet Information and Applications

1194.23 - Telecommunications Products

1194.24 - Video and Multimedia Products

1194.25 - Self-Contained, Closed Products

1194.26 - Desktop and Portable Computers

1194.41 - Information, Documentation and Support

The Technical Standards above facilitate the assurance that the maximum technical standards are provided to the Offerors. Functional Performance Criteria is the minimally acceptable standards to ensure Section 508 compliance. This block is checked to ensure that the minimally acceptable Electronic and Information Technology (E&IT) products are proposed.

Functional Performance Criteria

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1194.31 - Functional Performance Criteria

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15. APPENDIXES – Additional Requirements

15.1 Appendix 1 – Defense Security Service - Electronic Fingerprint Capture Options for

Industry.

15.1.1 Offerors shall demonstrate compliance with all requirements of the Defense Security Service fingerpring requirements as participates of the National Industrial Security Program to transition electronic fingerprinting and any goals established by the Intelligence Reform and Terrorism Prevention Act of 2004 and the Homeland Security Presidential Directive-12.

15.1.2 - All fingerprint capture/hardcopy scanners must be FBI-certified in order to generate compliant electronic fingerprint records. Provide with your evidence that your Company and/or subcontractor’s equipment is FBI certified to generate electronic fingerprint records for the dura-tion of this contract.

15-1-3 - Provide evidence that your company and/or subcontractor has been vetted through the SWFT/OPM registration process.

15-1-4 - Provide a detailed plan how your Company will SAFEGUARD Personally Identifiable Information from unauthorized use or disclosure as required by Federal laws and DoD Regula-tions.