Attachment 1 -Performanace Work Statement.pdf

Version 11/15/2022

PERFORMANCE WORK STATEMENT (PWS)

HORIZONTAL CAROUSELS SYSTEM MAINTENANCE

PART 1

GENERAL INFORMATION

General: This is a non-personnel services contract to provide Full Service Contract for Horizontal Carousels System Maintenance. The Government shall not exercise any supervision or control over the contract service providers performing the services herein.

Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and services necessary to perform Full Service for Horizontal Carousels System Maintenance as defined in this Performance Work Statement..

The contractor shall perform to the standards in this contract.

1.2 Background: The Bureau of Engraving and Printing, hereinafter referred to as the “BEP” is the world’s largest printer of security documents, which include United States currency. BEP's Office of Manufacturing Support currently owns and operates ten (10) Carousels located at the BEP's Eastern Currency Facility.

This requirement and repair will provide BEP's Office of Manufacturing Support routine preventive maintenance services for all of its Carousels.

1.3 Objectives: This contract is to provide BEP a mechanism to utilize the services of a contractor to perform Preventive Maintenance, Repair Services, and Emergency Repairs, Inspections, as needed as described in this Performance Work Statement ("PWS").

1.4 Scope: The Contractor shall perform inspections, preventive maintenance, emergency repair services, as well as, provide spare/replacement parts as needed on the Carousels as prescribed in this PWS. The Contractor shall perform preventive maintenance and inspections on a quarterly basis to ensure reliable and continuous safe operation of the Carousels. The preventive maintenance shall include, but not be limited to:

A. Quarterly inspection and maintenance of all Carousels.

B. Lubrication, adjustment, and cleaning of the Carousels.

C. Any carousel replacement parts D. Any circuit board replacements or repairs E. Onsite services/troubleshooting/repairs F. Relocation service of any of your units G. Controls upgrades/ carousel inventory software/system modifications or enhancements H. Additional equipment and or new equipment installations.

1.5 Period of Performance: [The period of performance shall be for one (1) Base Year of

12 months and four (4) 12-month option years. The Period of Performance reads as follows:

Base Year 1 October 2024 through 30 September 2025 Option Year I 1 October 2025 through 30 September 2026 Option Year II 1 October 2026 through 30 September 2027 Option Year II 1 October 2027 through 30 September 2028 Option Year IV 1 October 2028 through 30 September 2029

1.6 General Information

1.6.1 Quality Control: is the responsibility of the contractor. The Contractor shall develop and maintain a quality control program to ensure incineration services are performed in accordance with the Performance Work Statement (PWS). The

Contractor shall develop, implement and maintain an effective Quality Control System which includes a written Quality Control Plan (QCP). The QCP shall mplement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractors’ QCP must contain a systematic approach to monitor operations to ensure acceptable services/products are provided to the Government. The QCP shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints. The contractor shall upon request provide to the Government their quality control documentation.

QCP is to be delivered within 30 days after contract award, three copies of a comprehensive written QCP shall be submitted to the CO and COR within 5 working days when changes are made thereafter. After acceptance of the quality control plan the contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to their QC system.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan.

This plan is a Government only document primarily focused on what the Government must do to assure that the contractor has performed in accordance with the requirements of the contract.

1.6.3 Federal Government Holidays: The contractor is not required to perform services on holidays.

New Years Day 1st day of January

Martin Luther King Jr.'s Birthday 3rd Monday of January

Presidents Day 3rd Monday of February Juneteenth 19th day of June

Memorial Day Last Monday of May Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of BEP's work shifts are scheduled as follows: Day shift is from 06:30a.m through 03:00p.m.; Evening shift is from 02:30p.m. through 11:00p.m.; and Midnight shift is from 10:30p.m. through 07:00a.m. Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The contract shall coordinate with the government regarding hour of operation for BEP Year End Shut Down. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: The work to be performed under this contract at the Bureau of Engraving and Printing (BEP) Annex Building in the basement Store Room 27A. The service is to be provided at the following location: 14th and C Streets. S.W., Washington, D.C., 20228.

1.6.6 Type of Contract: The government will award a Firm Fixed Price Award

1.6.7 Security Requirements: The Contractor’s personnel will not require a security clearance to perform maintence on the carousels and deliveries parts at the BEP.

These employees will not be able to gain entrance to the building, except for the Store Room area where the machines are located. The Contractor’s employees shall follow all requests made by any member of the BEP’s Office of Security.

1.6.8 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the Contracting Officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.9 Contracting Officer Representative (COR): The COR will be identified by separate letter by the CO. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance;

maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notify both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10 Key Personnel: The contractor shall provide the following personnel considered key personnel by the government: A contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 8:00 a.m. to 3:30p.m., Monday through Friday except Federal holidays or when the government facility is closed for administrative reasons.

1.6.11 Supervision of Contractor Employees: The Government will not exercise any supervision or control over Contractor or subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the Contractor, not the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor employees.

1.6.12 Contractor Travel In accordance with FAR 31.205-46(a), Costs incurred by Contractor personnel on official company business for transportation may be based on mileage rates, actual costs incurred, or on a combination thereof, provided the method used results in a reasonable charge. Costs incurred by Contractor personnel on official company business for lodging, meals, and incidental expenses shall be considered to be reasonable and allowable only to the extent that they do not exceed on a daily basis the maximum per diem rates in effect at the time of travel as set forth in Federal Travel Regulation.

(www.gsa.gov/federaltravelregulation) Documentation to support actual costs incurred shall be in accordance with the Contractor’s established practices, subject to FAR 31.205-46(a)(7), and provided that a receipt is required for each expenditure of $75.00 or more. The Government will reimburse Contractor travel under a designated Contract CLIN. For Emergency Repair Requests, the Contractor shall obtain prior written approval from the CO before making any travel arrangements.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1.1 CONTRACT SPECIALIST. The official Government representative delegated authority by the Contracting Officer to administer a contract. This individual is normally a member of the appropriate Contracting/Procurement career field and advises on all technical contractual matters.

2.1.2 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or services to the government. The term used in this contract refers to the prime.

2.1.3 CONTRACTING OFFICER. A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.4 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract.

Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6 DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.7 2.1.7. Government-Furnished Property (GFP) or Government Property (GP).

Property in the possession of, or directly acquired by, the Government and subsequently made available to the Contractor.

2.1.8 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.9 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.10 QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are acceptable in accordance with established standards and requirements of this contract.

2.1.11 QUALITY ASSURANCE SPECIALIST. An official Government representative concerned with matters pertaining to the contract administration process and quality assurance/quality control. Acts as technical advisor to the Contracting Officer in these areas.

2.1.12 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.13 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.14 SUBCONTRACTOR. One that enters into a contract with a prime contractor.

The Government does not have privity of contract with the subcontractor.

2.1.15 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.16 WORK WEEK. Monday through Friday, except for Federal holidays unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative BEP Bureau of Engraving and Printing CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 CO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Services: N/A

3.2 Facilities: N/A

3.3 Utilities: N/A

3.4 Equipment: N/A

3.5 Materials: N/A

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Materials The Contractor shall provide all materials required to perform work under this contract.

4.3 Equipment The Contractor shall equipment required to perform work under this contract.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1 Basic Services. The Contractor shall perform inspections, preventive maintenance, emergency repair services, as well as, provide spare/replacement parts as needed on the Carousels.

5.2 Inspection (Quarterly): The contractor shall thoroughly

inspect all carousel for comformity.

5.3 Maintenance (Quarterly): Contractor shall perform

required maintenance on all carousels. Cleaning, lubricating, and adjusting.

5.4 Repair/Replacement: The contractor shall perform, necessary repairs on all carousels, to include replacement of any circuit board, onsite services/troubleshooting, relocation of service of any units. Cotrolsupgrades, carousel inventory software/system modification and enhancement.. Installation of additional equipment or new equipment.

5.5 Invoicing: The contractor shall provide invoices to the COR for each service performed.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS) N/A

6.1 The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures. N/A

PART 7 – ATTACHMENT/TECHNICAL EXHIBIT LISING

Attachment/Technical Exhibit List:

Attachment 1/Technical Exhibit 1 – Performance Requirements Summary Attachment 2/Technical Exhibit 2 – Deliverables Schedule

TECHNICAL EXHIBIT 1 - PERFORMANCE REQUIREMENTS SUMMARY

The Contractor tasks requirements summarizes the performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of work required for each requirement. These thresholds are critical to mission success.

Performance Objective

Performance Standard Performance Threshold

Incentives (Positive or Negative)

PRS# 1. The contractor shall Provide BEP Inspection.5.2 of

PWS.

The contractor shall thoroughly inspect all carousel for comformity as stated PWS.

Zero deviation

Positive or Negative

CPARS

assessment

PRS# 2. The

Provide BEP Maintenance.5.3 of PWS.

Contractor shall perform required maintenance on all carousels. Cleaning, lubricating, and adjusting as required in the PWS.

Negative

PRS# 3. The

Provide BEP Repair/Replacem ent.5.4 of PWS.

The contractor shall perform, necessary repairs on all carousels to include replacement of any circuit board, onsite services/troubleshooting, relocation of service of any units. Cotrolsupgrades, carousel inventory software/system modification and enhancement.. Installation of additional equipment or new equipment.

Negative

PRS# 4. The

Provide BEP Invoicing.5.5 of

PWS.

The contractor shall provide invoices to the COR for each service performed.

Negative

TECHNICAL EXHIBIT 2 – DELIVERABLES

This Technical exhibit lists any reports or documentation that is required as deliverable to include the frequency, # of copies, medium/format and who/where it is to be submitted. A deliverable is anything that can be physically delivered but may include non-physical things such as meeting minutes. Note: All PWS deliverables should be included in this exhibit.

Deliverable

Frequency

# of Copies

Medium/Format

Submit to

Quality Control Plan IAW PWS Para 1.6.1

Contractor shall submit a comprehensive QCP to COR/CO with the proposal and within 10 calendar days when revisions are made for final approval and acceptance.

PDF/ MS

Word/Email Microsoft Word 2003 (or higher) format

CO

COR

Monthly invoices & documentation IAW Para 5.7

15th of every month

PDF/ MS

Word/Email Microsoft Word 2003 (or higher) format

COR

TECHNICAL EXHIBIT 1 - PERFORMANCE REQUIREMENTS SUMMARY