Attachment 1 - Course List.pdf
PDF 119 KB Posted
- Attached to
- Professional Development Training Services State and local contract opportunity
- Solicitation number
- 005-RFP-1930-2026
- Issued by
- Polk County, Iowa
About this file
This attachment is a course list for professional development training services sought by the Iowa Department of Administrative Services, Performance & Development Solutions program. The solicitation, RFP Number 005-RFP-1930-2026, requests a contractor to deliver on-site, face-to-face, and virtual instructor-led training to public employees across the State of Iowa. The attachment specifies two initial training courses: Financial/Budgeting, a one-day (seven-hour) seminar designed for managers and supervisors covering public budgeting principles, major budgeting functions, budget paths, and implementation; and Excellence in Public Service, a one-day (seven-hour) course for all employee levels emphasizing core public service values and customer service skills in challenging situations. Typical training courses will accommodate 20–25 participants and be held at the Hoover Building in Des Moines. The solicitation opens July 25, 2025 at 12:00 PM CDT and closes August 19, 2025 at 2:00 PM CDT. The proposed contract includes an initial three-year term with potential for up to three additional one-year renewals, creating a maximum contract duration of six years.
Both courses emphasize diverse adult learning approaches, including mini-lectures and individual and group activities. Payment terms are structured at 0% 0, Net 60, with compensation based on courses delivered and target audiences that may evolve according to state needs. The state reserves the right to award multiple agreements to qualified contractors. Bidders must submit separate technical and cost proposals and adhere to strict confidentiality guidelines. No specific budget ranges, set-aside designations, or restrictions on responding organizations are detailed in the provided documentation. The state will evaluate proposals based on the contractor's ability to deliver high-quality, adaptable professional development training across multiple modalities and contexts.
View the file
Other files for this state and local contract opportunity
| File | Type | Posted |
|---|---|---|
| 1324404-event.pdf | ||
| Exhibit A - Cost Proposal Form.docx | DOCX document | |
| 005-RFP-1930-2026 - Prof Dev Training & Course Developement.pdf |
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Text version
Attachment # 1 Course List
1. FINANCIAL / BUDGETING
This training should assist supervisors/manages with examining the role of public budgeting from abroad perspective.
The Contractor will facilitate a training seminar with a minimum of the following topics and objectives:
• Develop an understanding of the importance of budgeting in public management & policy making
• Develop an understanding of the major budgeting functions
• Understand the paths to the public budget
• Develop an understanding of budget implementation
Suggested Delivery Methods: Diverse approaches in teaching to match the different styles of adult learners, including mini-lecture, individual, and group activities.
Suggested Audience: Public employees in role of manager and supervisor.
Suggested Course Length: 1 day (7 hours)
2. EXCELLENCE IN PUBLIC SERVICE
This training should be designed to empower public sector professionals with the skills, mindset, and tools needed to deliver high-quality, citizen-centered service. This training emphasizes the core values of public service—integrity, accountability, respect, and responsiveness—while equipping participants to navigate real-world challenges, including managing difficult interactions and meeting diverse community needs.
The Contractor will facilitate a training seminar with a minimum of the following topics and objectives:
• Reinforce core principles such as respect, accountability, responsiveness, and integrity when interacting with the public — especially in challenging situations.
• Develop skills to communicate clearly, calmly, and professionally with upset or frustrated customers, ensuring their concerns are heard and understood.
• Learn structured approaches to problem-solving and conflict resolution that prioritize fair, timely, and respectful service recovery.
• Promote service excellence by consistently demonstrating respect, fairness, and follow-through, even in emotionally charged situations.
Suggested Delivery Methods: Diverse approaches in teaching to match the different styles of adult learners, including mini-lecture, individual, and group activities.
Suggested Audience: Employees at all levels.
Suggested Course Length: 1 day (7 hours)
File details come from the government source that posted it. Updated .