Attachment 1_21 July 2020 Performance Work Statement.pdf

Performance Work Statement For

78th ABW/SC Building 228 Access Controls System 21 July 2020

1.0 Description of Services/General Information:

1.1 The contractor shall provide all personnel, tools, labor, materials, equipment, transportation (including travel and per diem) and parts necessary to provide preventive and remedial maintenance on Lenel United Technologies Access Control/CCTV System, Camera System, and all associated hardware, located in Building 228 at Robins AFB, GA. The Contractor shall ensure Contract Personnel are available for on-site response within 24 hours or first duty day following a weekend or holiday. The Contractor shall perform on-site preventive and remedial maintenance on all equipment including Lenel software, Proxy Readers, Locks, Closed Circuit Televisions and Digital Video Network (CCTV). The service shall include on-site diagnosis and correction of all hardware and software failures. In addition, the contractor shall be responsible for performing modifications, requested by the government, to the existing system.

Modifications may include, but are not limited to device removals, relocations, and additions to current system architecture.

1.2 Technical Support by the contractor shall consist of diagnosis and repair of all hardware or software failures. The contractor shall be required to check for software updates monthly to ensure current software version stays within 30 days of release date of new software update.

Contractor shall respond to all requests for technical assistance within two hours following receipt of such request.

1.3 Preventive maintenance shall be performed within 45 days of contract award and quarterly thereafter to include, but not be limited to, cleaning, and replacement of worn components, repair, and inspection. Configuration of all replacement parts furnished by the contractor shall be identical to the removed part (s) or suitable substitute to be approved by the COR. Upon request, the contractor shall provide all manufacturer’s specifications required to perform inspections at no additional cost to the government.

1.4 For unforeseen repairs: In the event the diagnosis results in a requirement to replace a part or component, the contractor shall provide all parts, components, or assemblies (at no additional cost) when the total cost of the minor repair does not exceed $2,500 within two business days of failure diagnosis. The contractor shall contact the COR to determine the repair completion date.

Anticipated number of service calls per year is estimated to be six (6). Contractor shall provide a quote of repair that exceeds the $2,500 minor repair limit to the Contracting Officer and COR to get authorization and funding before proceeding with repair.

2.0 SERVICE DELIVERY SUMMARY

Performance Objective PWS Paragraph

Performance Threshold

Preventive Maintenance and Repairs

1.3/1.4

Within 45 days of contract.

Quarterly thereafter

Technical Support, Diagnosis and repair of all hardware or software failures

1.2

Respond to all requests for technical assistance within two hours following receipt of request

Software Upgrades

Lenel Onguard

1.2/ Appendix A

Within 30 days of release date of new software.

On-site emergency response

1.1

Within 24 hours, or first duty day following a weekend or holiday.

3.0 Government System Inventory

3.1 The contractor shall perform an inventory of system components to include material and equipment not later than 30 calendar days after contract award. After the initial inventory, the contractor shall inventory annually thereafter in the event equipment is replaced. Physical Inventory reports shall be submitted with updated serial and model numbers of the components replaced to the COR utilizing the WR Security Equipment list excel spread sheet provided (5.1 Appendix A, References). The report shall detail the results of the inventory, any items not accounted for and items that are lost, damaged or destroyed beyond use. (CDRL A002, Security

Equipment List).

3.1.1 Government System Inventory List (Material/Equipment). The contractor shall maintain records evidencing accountability, preventative maintenance and disposal as defined within the government property clauses. A complete system inventory is provided see Security

Equipment List (5.1 Appendix A, References).

4. General Information

4.1.1 Government Security Regulations: The Contractor shall ensure personnel, information, system, facility and international security requirements are met in accordance with DoD 5220.22- M, National Industrial Security Program Operating Manual (NISPOM), Air Force Instruction (AFI) 31-101, Integrated Defense and Robins Air Force Base Instruction (RAFBI) 31-101, Installation Security.

4.1.2 Access to Government Facilities

4.1.2.1 The Contractor shall ensure Contractor personnel who require access to Robins AFB or other Government facilities comply with the security procedures of the facility.

4.1.2.2 If Contractor personnel require repeated or emergency response access to Robins AFB or another Government facility over the life of the contract/order Contractor will be required to get an AFMC Form 387 (Contractor ID Card/Badge) Contractor Identification (ID) Card/Badge.

4.1.2.3 All visitation requests shall be submitted through the Joint Personnel Adjunction System (JPAS) to the contract security manager Security Management Office (SMO) code RXFMFN8F RX1MFN8F. Visitations will be made available for review by the 78 ABW Communications Directorate Security Manager of the area where the task will be performed.

4.1.3 Operations Security (OPSEC): The Contractor shall ensure compliance with OPSEC requirements including procedures to protect classified and/or sensitive, but unclassified, Government projects and/or programs. The Contractor shall ensure Contractor personnel who perform work at Robins AFB or another Government facility comply with the OPSEC procedures of the facility.

4.1.4 Security Incident or Violation: The Contractor shall immediately notify the Government Security Office of any potential or actual security incidents or violations including potential or actual unauthorized disclosure or compromise of classified and/or sensitive, but unclassified, information.

4.2 Place of Performance: Services shall be performed in building 228.

4.3 Schedule: Contractor personnel shall adhere to Government holiday and family day schedules. .

4.4. The contractor shall support Air Force initiatives and participate in other applicable Quality Control programs and Continuous Process Improvement (CPI) initiatives designed to indicate the appropriate end-state of managed technical orders. The contractor shall comply with resulting changes to existing processes/procedures from these programs/initiatives. (AFMCI 90-104).

4.5 Green Procurement Program (GPP): The contractor shall comply with the Green Procurement Program in accordance with Under Secretary of Defense (USD) Memorandum, Establishment of the DoD Green Procurement Program, dated August 27 2004, establishes the requirement for a GPP. The GPP is a mandatory federal acquisition program that focuses on the purchase and use of environmentally-preferable products and services. In accordance with FAR 23.404, Agency Affirmative Procurement Programs, the GPP requires 100% of purchases of Environmental Protection Agency (EPA)-designated products, included in the Comprehensive Procurement Guidelines (CPG) list, contain recovered materials unless the item cannot be acquired competitively within a reasonable timeframe, meet appropriate performance standards, and/or be acquired at a reasonable price. In accordance with FAR 23.101, Sustainable Acquisition Policy / Definition, the GPP requirement applies to all acquisitions, including services, using U.S. Government appropriated funds. The Green Procurement Program (GPP) includes these mandatory components:

(1) Recycled content products, also known as Comprehensive Procurement Guideline (CPG) Items http://www.epa.gov/cpg/products.htm

(2) Energy Star® and energy-efficient products; energy efficient standby power devices http://www.eere.energy.gov/

(3) Bio-based products http://www.dm.usda.gov/procurement/programs/biobased/awarenessbrochure_may2006.pdf

(4) Non-ozone depleting substances http://www.epa.gov/ozone/snap/lists/index.html

4.6 Environmental Management System (EMS): Environmental Management Systems (EMS) Awareness Training: All contractor personnel working on Robins AFB who perform activities on the installation shall complete Air Force-provided initial EMS Awareness Training.

It is the responsibility of the Prime Contractor to ensure that all sub-contractors, vendors, and employees complete this training prior to beginning work on Robins AFB. Notification of training completion shall be sent to both the Robins AFB Contracting Officer (CO) to be maintained in the contract file and Environmental Management, 78 CEG/CEIE, (78ceg.cev.FrontOfc@us.af.mil) for tracking purposes. Failure to provide documentation of EMS Training may result in termination of the contract.

EMS training is provided by Environmental Management at (478) 327-8104 or

(478) 926-9645.

4.6.1 Contractor requests a copy of the Robins EMS Awareness Training Power Point Presentation from Environmental Management. The request should be sent to the Environment Management Workflow Box at the following email address, 78ceg.cev.FrontOfc@us.af.mil.

Once the presentation is received, the contractor is responsible for ensuring that all his/her employees view the training.

4.7 Safety and Health Plan: Within 10 calendar days after contract award, the contractor shall provide a copy of their company Safety Plan that is required to ensure compliance with the Occupational Safety and Health Act (OSHA) (Public Law 91-596). The Safety Plan shall be provided to the Safety Office for review. The Safety Office will provide acceptance or non-acceptance within 5 working days of receipt to the government point-of-contact who will notify the CO. (CDRL A001, Contractor’s Standard Operating Procedures, DI-MGMT-81580).

4.7.1 The contractor Safety Plan shall address in detail the items listed in the Contract Appendix C, Part II through Part IV as applicable. For task specific procedures identified in the Contract Appendix C, the contractor’s internal procedures for those tasks must be identifiable within the submitted Safety Plan or shall be provided in an amendment or addendum to the company’s Safety Plan. If task specific procedures identified in the Contract Appendix C, are not submitted with the contractor’s Safety Plan, the submitted Safety Plan will be returned as NOT ACCEPTED. The contractor will have 5 working days to resubmit the Safety Plan, amendment or addendum to address or correct issues identified for non-acceptance. The Safety Office will provide acceptance or non-acceptance of the resubmission within 5 workings days of receipt to the government POC who will notify the CO.

4.7.1.1 Safety Mishap/Incident Reporting: The contractor shall report all mishaps/incidents in accordance with the Contract Appendix C. The contractor shall immediately secure the mishap scene and damaged property and impound pertinent maintenance and training records until released by the Government’s Safety Office (78ABW/SE). Such release shall be accomplished through the CO. The contractor shall cooperate and assist Government personnel in the investigation of the incident and submit an Accident/Incident Report within 24 hours of the accident/incident. The Contractor shall require all subcontractors to comply with required safety, health and fire standards. (CDRL A003, Accident/Incident Report, DI-SAFT-81563)

4.8 Essential Services During Crisis: The Functional Commander/Director (FC/FD) has determined, by placing in writing their decision, that this requirement is not Mission Essential (M-E) in accordance with DFARS 237.76, Continuation of Essential Contractor Services.

4.9 Contractor Manpower Reporting Requirements: Per reference SAF/AQ Memo, 13 Nov 12, “The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the USAF via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil (select Dept of the Air Force option if you you’re working an AF requirement). Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October* of each calendar year. Contractors may direct questions to the CMRA help desk.”

4.10. Reporting Period: Contractors are required to input data by 31 October of each year.

4.10.1 Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

4.10.2 User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for government personnel and contractors are available at the CMRA link at http://www.ecmra.mil (select Dept of the Air Force option if you you’re working an AF requirement).

4.11 NETWORK ACCESS: Network access is a privilege extended to contractor employees.

It will be granted only after all criteria have been met and may be suspended for cause as defined in AFI 33-115. Network access will be approved IAW AFI 31-501, AFI 31-601, AFI 33-115 Vols I and II, AFI 17-130, AFSSI 8530, AFSSI 5027, and DoD 5220.22. Per AFI 17-100 and AFMAN 17-1303 “every individual who has access to the Air Force network (af.mil) domain, specialized systems and mission systems is a network user. Before becoming an AF network user, an individual must be trained and licensed. This process of training and licensing ensures that every Air Force network user is trained and aware of the basic principles of network security and their role in Information Assurance (IA).” Every AF network user must possess a current and favorable National Agency Check (NAC) and Local Files Check (LFC). The NAC is a requirement for working on Government installations and any costs associated with obtaining the NAC shall be the responsibility of the contractor. In addition, contractors performing in an IT-I position (DoD 5200.2R, Appendix 3) require a current and favorable Limited Background Investigation (LBI).

Foreign Nationals must meet the requirements of AF 31-501 prior to access. Access by Foreign Nationals must be processed and approved by the Foreign Disclosure Office (FDO) in accordance with AFMAN 17-1301.

4.12 CONTRACTOR IDENTIFICATION BADGES: During performance of the contract, the contractor shall be responsible for obtaining required identification for newly assigned personnel and for prompt return of credentials and vehicle passes for any employee who no longer requires access to the work site. Upon completion or termination of the contract or expiration of the identification passes, the prime contractor shall ensure all base identification passes issued to employees and subcontractor employees are returned to the issuing office.

5.0 APPENDICES

5.1 Appendix A, References:

Name of Publication

Sections that Apply

Date of Publication

Title of Publication

WR Security Equipment List

Entirety 3/01/2017 Copy of WR Security Equipment List