Attach.1 - PWS.pdf

PERFORMANCE WORK STATEMENT

FOR

HYDRONIC/STEAM BOILER OPERATION

& MAINTENANCE (PREVENTATIVE AND

CORRECTIVE)

FAIRCHILD AFB, WA

4 Mar 2025

FA462025RA903

Attach.1 - PWS

1.0 DESCRIPTION OF SERVICES

1.1 General Overview. This is a non-personal services contract to provide operation and maintenance services for hydronic and steam boilers and their associated components on Fairchild Air Force Base (FAFB), Washington.

1.2 Description of Services. The contractor shall provide all management, personnel, vehicles, equipment, supplies, tools, materials supervision, and other items and non-personal services necessary to perform boiler operation and maintenance as defined in this Performance Work Statement (PWS). This includes the planning, coordination, and surveillance of the activities necessary to ensure effective work performance and timely resources application to accomplish all tasks under the contract.

1.3 Scope. The contractor shall perform operation, attendance, Preventive Maintenance (PM), Corrective Maintenance (CM) and inspections of boilers and associated components. The estimated workload is listed in Appendix 4, Workload Data. Boiler attendance requires a minimum of one person on shift 24 hours a day, 7 days a week during seasonal boiler operation; one person on an 8-hour shift 7 days a week for extended operation; and one person on an 8 hour shift 5 days a week for the remainder of the year. The contractor shall provide and maintain a quality control program that shall assure all services conform to the standards and specifications in this PWS. The contractor shall perform all planning, coordination, surveillance, and inspections of the activities necessary. The contractor shall be responsible for maintaining communications with the Contracting Officer Representative (COR), and to immediately notify both the COR of any problems that would prevent timely performance of this contract. All work shall be performed by competent skilled technicians, experienced and qualified to work on the specific areas as listed in the contract.”

2.0 BASIC SERVICES

The contractor shall perform operation, attendance, PM, CM and inspection on boilers and their associated components. The contractor shall ensure that all equipment and components are fully functional and operational, when required, in accordance with (IAW) AFMAN 32-1068, Heating Systems and Unfired Pressure Vessels, DAFI 32- 1001, Civil Engineering Operations, para. 14.6, Industrial Water Treatment, UFC 3-230-13 and the manufacturer’s (Mfr’s) specifications. The contractor shall perform all administrative services necessary to maintain and provide accurate supply, quality control, financial control, including records and files. The contractor shall format reports and maintain appropriate databases electronically in a Microsoft Office or Adobe format and forward to the COR when requested or as designated in this PWS Services Summary (SS). The contractor shall coordinate directives, job priorities, suspense dates, and schedules with the Civil Engineer CORs.

2.1 Steam Boilers. The contractor shall be responsible for steam boilers identified in Appendix 4 and including but not limited to all steam and condensate lines within the mechanical room, main condensate boiler feed station (feed pumps, control systems, chemical feed tanks, and chemical feed pumps), condensate drain lines, blow down cooling tanks, exhaust flue pipes, gas line from the building regulator to the boiler, boiler make up lines including the backflow preventer on the domestic water supply, and water softeners as listed in appendix 4.

2.2 Hydronic Boilers. The contractor shall be responsible for hydronic boilers identified in Appendix 4 including but not limited to the gas line from the building regulator to boiler, intake and exhaust flue pipes, condensate drain lines, neutralizers, boiler recirculating pumps, building circulating pumps, circulating pump control systems including variable frequency drives, circulating pump electrical service from circuit

FA462025RA903

breaker and backflow preventers (when installed).

2.2.1 Some hydronic systems are two pipe systems and require the circulating pumps operate year-round.

The contractor shall maintain the pumps year-round. Two pipe systems are shown in Appendix 4.

2.3 Equipment Labeling. All equipment listed in Appendix 4 shall be labeled with a contractor provided durable oil and water resistant tag approximately 3” x 2” stating the contractor’s company name, 24-hour contact information, equipment type, date of installation, warranty period and contract number. The sticker shall be placed on each piece of equipment in a location that is easily identifiable within 2 weeks of award.

2.4 Equipment Condition Report. The contractor shall provide a quarterly condition report that includes the condition of all boilers and associated equipment listed in Appendix 4 to the COR.

3.0 BOILER OPERATIONS AND ATTENDANCE

3.1 Boiler Operation. The contractors shall provide services to start, stop and operate, all boilers listed in Appendix 4. Boiler attendance requirements are identified in Appendix 5: Boiler Attendance. Seasonal boilers are required to be operational from October 1st to June 1st. Extended Operations boilers are required to be operational from September 1st to July 1st. Annual boilers are required to be operational year-round.

3.1.1 The contractor shall provide support and assistance (start/stop boilers, coordinate schedules, etc.) as needed. The contractor should expect approximately 126 temporary shutdown/startups per year.

3.1.2 Boilers are required to be fully operational during their operational schedule without large, planned outages (annual maintenance and inspection). For boilers operating year-round, large, planned outages such as annual maintenance shall be coordinated with the COR to ensure heating requirements are maintained during the outage.

3.2 Heat Outages. The contractor shall notify the COR no less than 10 business days prior to scheduled heat outages that will last more than four hours. The contractor shall notify the COR within two hours of any heat outages that will last more than four hours when ambient temperatures are below 32 degrees.

3.2.1 In the event of a heat outage caused by equipment maintained under this PWS, the contractor shall provide temporary heat to prevent interruption of mission or property damage at the request of the COR.

This will be priced separately, on a case-by-case basis, and incorporated as a bilateral modification to the contract.

3.3 Steam Boiler Startup and Shutdown. Both steam boiler startup and shut-down procedures shall be in accordance with the Mfr’s instructions. Steam boilers shall be placed in wet or dry layup IAW UFC 3-230- 13 for planned shutdown periods.

3.4 Hydronic Boiler Startup and Shutdown. Hydronic boilers will be started and stopped through Environmental Management Control System (EMCS) controllers during the heating season. At the end of the heating season boilers shall be turned off and/or locally disabled to prevent unauthorized operation of the boiler and turned back on and/or locally enabled at the beginning of the heating season. Local disabling, enabling, and startup and shut down procedures shall be in accordance with the Mfr’s instructions.

3.5 Boiler Attendance. Boiler plants are required to be attended in accordance with AFMAN 32-1068 Table 6.1 at a minimum. Heating medium, total boiler plant capacity, and boiler attendance for each plant are shown in Appendix 5.

3.6 Boiler Operators. Boilers operators are required to be licensed in accordance with Spokane Municipal

Code Title 10, Division II, Chapter 10.29, Article II, Section 10.29.020. The highest required operator licensure for each boiler plant is shown in Appendix 5. The contractor shall provide a copy of each operator license to the COR a minimum of 10 days before performance start. The contractor shall provide a copy of each license for all new personnel and/or increase in licensure to the COR five days prior to the person providing boiler operation. Copies of renewed licenses are required to be given to the COR prior to the old license expiring.

3.7 Operating Logs. Operating Logs using AF Forms 1458 and 1464, are required for all high-pressure steam boilers in accordance with AFMAN 32-1068 paragraph 6.3 during each boiler attendance. It is only necessary to document information on AF Forms 1458 and 1464 observed from permanently installed system gauges or meters. Forward completed AF Forms 1458 and 1464 to the COR within the first 15 days of the month for the previous month’s logs. The contractor is required to maintain a copy of all logs for the duration of the contract.

3.8 Logbooks. Logbooks are required to be maintained in mechanical rooms documenting operating conditions during attendance PM CM, water sampling, and treatment dates for all equipment within the scope of this PWS. Each entry in the logbook shall have a legibly printed name, signature, date, and time.

The contractor shall retain logbooks for the duration of the contract and make them available to the government when requested. Forward logbooks to the COR within 30 days of completion of the contract.

3.9 Water Sampling and Treatment of Steam Boilers. Water sampling locations and frequency for steam boilers systems shall be in accordance with UFC 3-230-13 section 7-3. Water treatment shall be in accordance with the Mfr’s requirements, industrial standards, UFC 3-230-13 and AFMAN 32-1068. Water treatment is required to be documented on AF Form 1459, for all steam boilers. Forward completed AF Form 1459 to the COR within the first 15 days of the month for the previous month’s logs. The contractor is required to maintain a copy of all logs for the duration of the contract.

3.10 Water Sampling and Treatment of Hydronic Boilers. Water sampling locations and frequency for hydronic boilers systems shall be in accordance with UFC 3-230-13 section 7-4. Water treatment shall be in accordance with the Mfr’s requirements, industrial standards, UFC 3-230-13 and AFMAN 32-1068.

3.11 Boiler Systems. Boiler system components will be operated in accordance with Mfr’s instructions.

4.0 BOILER PREVENTATIVE AND CORRECTIVE MAINTENANCE

4.1 Preventive Maintenance. The contractor shall develop, maintain and update a PM program for boilers and their components. The contractor shall verify all PM requirements to be accomplished and systems to be maintained and shall keep the information current and accurate. Schedules shall be provided to the COR before work is performed on a monthly basis.

4.1.1 Steam boiler PM shall be cleaned in accordance with the Mfr’s instructions shown in Appendix 6 . In addition to chemical treatments, steam boiler water tubes shall be cleaned to remove debris and sediment during annual PM and/or boiler inspection.

4.1.2 Hydronic boiler PM shall be in accordance the Mfr’s instructions shown in Appendix 6.

4.1.3 All boiler system component PM shall be accomplished in accordance with Mfr’s instructions shown in Appendix 6.

4.2 Routine Service Calls. The Contractor shall provide a customer service phone number that can be accessed 24 hours a day, 365 days a year to be responsive to Government requests. The contractor shall respond to routine service calls within 24 hours of notification. If the condition causing the service call can be fixed without additional parts or labor (beyond the service call itself) no further action is required. If the condition requires additional parts or labor a CM action will be required. Service calls to determine the need for CM actions shall be at no cost to the government. The contractor should expect approximately 400 routine service calls per year.

4.3 Emergency Service Calls. The Contractor shall provide a customer service phone number that can be accessed 24 hours a day, 365 days a year to be responsive to government requests. Emergency service calls are initiated by the COR, a 92d Civil Engineer Squadron (CES) representative, automated EMCS alarm message and/or the contractor personnel in attendance where there is risk to life, safety, health or property;

this includes when further damage to equipment is expected.. The contractor shall respond to the emergency service call within two hours to assess the situation and mitigate the emergency. Response may be in person, by phone and/ or remote diagnostics. After the emergency has been mitigated any additional parts or labor is considered CM. Emergency service calls shall be at no cost to the government. The contractor should expect approximately 50 emergency service calls per year.

4.4 Corrective maintenance. The COR will receive and prioritize CM work requests and act as a liaison between the contractor and the customer receiving the service. The contractor shall provide a monthly status update of CM. The contractor shall complete CM as required by this PWS.

4.5 Replacement Parts. Replacement parts for either PM or CM are required to be supplied by the contractor. Replacement parts are required to be new or refurbished with full warranties from the original equipment manufacturer (OEM). If OEM parts are not obtainable, the government will evaluate for approval suitable substitutes on a case-by-case basis. The government reserves the right to inspect parts and material prior to proper disposal.

4.6 Reimbursable Parts and Labor. The contractor shall be responsible for replacement parts and labor costs up to but not exceeding $500.00 per occurrence. Parts reimbursement will be on a cost + no more than 10% markup. The COR shall approve all repairs between $500.00 and $2,500.00. Repair costs exceeding $2,500.00 must be approved by the CO.

5.0 INSPECTION AND TESTING

5.1 Boiler Tuning for Maximum Efficiency. All boilers are required to be trimmed annually within the first three months of the heating season in accordance with AFMAN 32-1068 paragraph 6.6.9.2, and Appendix 4. Boiler trimming is required to meet specifications outlined by each MFR as shown in Appendix 6. Portable flue gas analyzers used for measurements are required to be calibrated annually.

Report the results of all trimming indicating adjustments, satisfactory and unsatisfactory results as well as recommended repairs for unsatisfactory boilers and flue gas analyzer calibration and certification reports to the COR within 15 business days of analysis.

5.2 Boiler Inspection. Boilers shall be inspected according to National Boilers Inspection Council (NBIC) and in accordance with AFMAN 32-1068 paragraph 6.6.3 using the inspection types and frequency from AFMAN 32-1068, Attachment 2. All high-pressure steam boilers shall be inspected by a NBIC certified inspector. All low-pressure steam boilers and hydronic boilers shall be inspected by properly qualified personnel IAW the PWS. All boiler inspections shall be documented on AF Form 1222. Forward completed inspections to the COR within 5 business days from the completion of the inspection. The contractor shall report of any boiler found to be unsafe to the COR prior to the leaving the base.

5.2.1 Boiler Repairs. If a boiler is found to be unsafe during inspection, proper repairs must be made before placing it on-line. All repairs to pressure vessel components of boilers must be made in accordance with AFMAN 32-1068 paragraph 6.6.7.2. After boiler pressure vessel repair, accomplish inspections as required by AFMAN 32-1068 Appendix 2 paragraph A2.2.4. Forward the inspection report including NBIC certification describing completed repair actions to the COR within 5 business days from completion and prior to placing the boiler on-line. Post a copy of the inspection report describing repair actions and the original inspection near the boiler as described in AFMAN 32-1068 paragraph 6.6.8 and this PWS para 3.8.

6.0 BACKFLOW PREVENTION

6.1 The contractor shall be responsible for the backflow preventers listed in Appendix 4. The contractor shall perform annual backflow inspection and testing within 30 days of provided inspection due date.

(NOTE: Due dates do not reestablish based off previous test date. Testing of cross-connection control and backflow assembly shall be in accordance with Washington Administrative Code 246-290-490, AFMAN 32-1067, . Contractor shall provide the COR an electronic copy of backflow assembly test reports and current backflow test kit Certificate of Calibration and certificate of certified testing individual(s) upon completion of annual testing within 10 business days of test completion.

6.2 The contractor is responsible for all repairs and re-testing required for conditions found during the annual backflow inspection and testing. All repairs and re-testing are required to be accomplished within 7 days of initial inspection and testing.

7.0 BOILER REPLACEMENT

Boiler replacement is out of the scope of this contract. Boilers are currently being replaced due to age and condition on other contract vehicles, if a boiler listed in Appendix 4 is replaced with a different type of boiler, such as replacing a steam boiler with a hydronic boiler, the contract will be modified due to different attendance and PM requirements. If a boiler is replaced with a similar unit (type and capacity) the contract will not be modified.

8.0 SERVICES SUMMARY

8.1. Performance Evaluation. The purpose of the Services Summary is to define performance evaluation.

The Performance Objective (column 1) describes what the government will survey. Performance of a service will be evaluated to determine whether or not it meets the Performance Threshold (PT) of the contract. When the PT is exceeded, the COR will document the file with a Corrective Action Report (CAR) and forward these documents to the CO for their determination, if further action is necessary.

8.2. Service Summary. The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. The SS and the contractor’s Quality Control Plan provide information on contract requirements, the expected level of Contractor performance and the expected method of government surveillance and confirmation of services provided. These thresholds are critical to mission success. Exceeding thresholds may result in contract termination

Performance Objective PWS Paragraph Performance

Threshold Method of

Surveillance Remedy

Equipment Labeling 2.3 No more than 20 customer complaints per year

Random sampling, periodic inspection and/or validated customer complaint

Re-performance within 5 business days

Boiler Operation 3.1

No more than 5 customer complaints per season

Random sampling, periodic inspection and/or validated customer complaint

Normally 1 business day or as coordinated by the

COR

Boiler Operation 3.1.1 No more than 10 customer complaints per year

Random sampling, periodic inspection and/or validated customer complaint

Normally 1 business day or as coordinated by the

COR

Boiler Operation 3.1.2 No more than 1 customer complaints per year

Random sampling, periodic inspection and/or validated customer complaint

Re-performance within four hours

Heat Outages 3.2 No more than 1 customer complaint per year

Random sampling, periodic inspection and/or validated customer complaint

Re-performance within four hours

Steam Boiler Startup and Shutdown

3.3 No more than 2

customer complaints per year

Random sampling, periodic inspection and/or validated customer complaint

Normally 1 business day or as coordinated by the

COR

Hydronic Boiler Startup and Shutdown

3.4 No more than 3

customer complaints per month

Random sampling, periodic inspection and/or validated customer complaint

Normally 1 business day or as coordinated by the

COR

Boiler Attendance 3.5 No more than 3 customer complaints per month

Random sampling, periodic inspection and/or validated customer complaint

Submission of a corrective action plan.

Boiler Operators 3.6 No more than 1 customer complaints per month

Random sampling, periodic inspection and/or validated customer complaint

Re-performance from properly licensed operator within 1 business day

Logbooks 3.8 No more than 1 customer complaints per month

Random sampling, periodic inspection and/or validated customer complaint

Re-performance within 1 business day

Water Sampling and Treatment of Steam

Boilers 3.9

No more than 4 customer complaints per quarter

Random sampling, periodic inspection and/or validated customer complaint

Re-performance within 1 business day if sampling/treatment has not occurred since the missed sampling/treatment

Preventive Maintenance 4.1-4.1.3

No more than 4 customer complaints per month

Random sampling, periodic inspection and/or validated customer complaint

Re-performance within 5 business days

Routine Service Calls 4.2

No more than 2 customer complaints per month

Random sampling, periodic inspection and/or validated customer complaint

Re-performance within 24 hours

Emergency Service Calls 4.3

No more than 0 customer complaints per month

Random sampling, periodic inspection and/or validated customer complaint

Submission of a corrective action plan

Inspection & 5.0 Inclusive No more than1 customer complaints

Random sampling, periodic inspection and/or validated customer complaint

Re-performance within 1 business day

Backflow Prevention 6.0 Inclusive

No more than 2 customer complaints per year

Random sampling, periodic inspection and/or validated customer complaint

Re-performance within 1 business day

Deliverables Appendix 3

Minimum of 95% accuracy and timeliness. No more than 1 late report per quarter.

Random sampling, periodic inspection and/or validated customer complaint

Re-performance within 1 business day

8.2. Quality Control (QC). The Contractor shall develop and maintain a quality control program to ensure boiler maintenance services are performed in accordance with commonly accepted commercial practices and services identified in this PWS. The QC program shall be documented in a written Quality Control Plan (QCP). The program/plan shall identify a quality control inspector and telephone number with whom the government can discuss quality issues. A written QCP shall be submitted to the CO for review and feedback. The plan shall be submitted no later than 10 working days after award. Once reviewed and accepted, the QCP shall not be changed without prior review by the CO. The contractor shall develop and implement procedures to identify and prevent defective service and non-performance. As a minimum, the Contractor shall develop quality control procedures addressing the Performance Objectives identified in this Services Summary section. The QCP shall specifically address the contractor’s strategy to provide quality workmanship and continual process improvement for preventing and correcting deficiencies as required.

8.3. Quality Assurance (QA). The government shall inspect and evaluate the contractor’s performance to ensure services are received in accordance with requirements set forth in this PWS. The COR will inspect by watching actual task performance, physically checking an attribute of the completed task, checking a management information report, investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether performance meets the standards contained in this PWS. The COR will use the contractor’s work schedule or modified version thereof to record surveillance results. Results of the surveillance then become the official Air Force record of the contractor’s performance and will be maintained in the contract file. The government may inspect each task as completed or increase the number of quality assurance inspections if deemed appropriate because of repeated failures. Likewise, the government may decrease the number of quality assurance inspections if performance dictates. The government will surveil contractor performance by either random sampling or periodic surveillance. When a performance threshold has not been met or contractor performance has not been accomplished, the COR will initiate and provide the CO a Customer Complaint form

8.4. Multi-Functional Team (MFT). An MFT will be established IAW DAFI 63-138 consisting of the CO, Contract Specialist (CS), COR, QA Personnel, and other government personnel. The team will establish how often meetings are needed based on contract complexity. The contractor may request a meeting with the CO when the Contractor believes such a meeting is necessary. If the CO deems necessary, written minutes of any such meetings shall be recorded by the contractor and provided to the CO/CS/COR to be maintained in the contract file. If the CO does not concur with any portion of the minutes, such nonoccurrence shall be provided in writing to the Contractor within 10 working days following receipt of the minutes and filed within the contract file

8.5. Standards. Failing to meet the performance threshold as outlined in the SS for any of these performance objectives in any combination for any two or more consecutive or non-consecutive months during a contract period may result in a warning or letter of concern from the CO. All remedies for service not meeting the thresholds in the SS, above, will be in accordance with FAR clause 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance.

8.6. Customer Complaints. The COR will receive and investigate customer complaints. The COR will initially validate customer complaints. The CO shall make final determination of the validity of customer complaint(s) in cases of disagreement with the COR and the Contractor. Validated customer complaints shall be entered in SPM and re-performed within the above SS table criteria.

8.7. Periodic Progress Meetings. The CO, Functional Commander, COR, other government personnel as appropriate, and the Contractor shall periodically meet to discuss the contractor’s performance. The following issues shall be discussed: opportunities to improve the contract, any modifications required of the contract, unsatisfactory inspections and trends against each performance objective observed, positive performance, and steps taken by the contractor to prevent unsatisfactory occurrences in the future. The contractor shall provide a summation of unsatisfactory inspections and customer complaints and provide insight into any identified trends. The contractor may request a meeting with the CO. The minutes of these meetings will be signed by the CO and any other individuals deemed appropriate and distributed to the functional area and the Contractor. Should the contractor not concur with the minutes, the contractor shall provide a written notification to the CO identifying areas of non-concurrence for resolution within five (5) calendar days.

9.0. GOVERNMENT FURNISHED SERVICES

9.1. Government Furnished Services. The government will provide the following limited services:

emergency medical (at contractor cost), security, and access to information.

9.2. Security Forces and Fire Protection. Phone number for 92 Security Forces Squadron non- emergency 247-5493, Fire Protection non-emergency 247-5215, Emergency dial 911. If work is to be done in a controlled area, contractor personnel must be on an Entry Authoritzation Letter (EAL) or escorted. If work is done in a restricted area, contractor personnel shall have escorts from personnel authorized into that area.

9.3. Government-Furnished Facilities/Real Property. The government will provide access to those facilities housing boilers and associated equipment upon which maintenance and service is to be performed.

The government will also provide approximately 1140 sf of administrative/storage space within Bldg. 2451 in the performance of this contract. This space will be available on 01 October of the base year.

9.4. Keys. The government will provide the contractor with marked keys for access to facilities where work is required in the performance of this contract. The contractor shall establish and implement methods of making sure all keys/key cards that the government issues to contractor employees are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. Keys issued to the contractor by the government shall not be duplicated. The Contractor shall neither access nor provide entrance to any areas outside of assigned duties and authorized personnel. All badges and keys issued to the contractor shall be returned to COR at the end of contract or when no longer required.

9.4.1. Lost Keys. The contractor shall report lost keys to the COR within 24 hours of discovery. The government will replace or re-core the affected lock(s). The government average cost to replace or re- core the lock(s) is $346 per lock and this amount will be deducted from the monthly payment due the contractor if this occurs. In the event a master key is lost or duplicated, the government shall replace all locks and keys for that system at the contractor’s expense.

9.5. Government Furnished Equipment/Materials. The government will not provide any equipment for the performance of this contract. The government will provide the following information: access to relevant government organizations, information and documentation, manuals, texts, briefs, and associated materials as required (e.g., Standard Operating Procedures and Policies, government Publications).

9.6. Government Personnel. The government retains the option to assign military representatives as deemed necessary for reasons such as: to receive training from government trainers, to assist in contingency efforts at a site, or to evaluate site performance. The presence of military or civilian government personnel shall in no way diminish or hinder the contractor’s ability or responsibility to provide the services specified in this PWS.

9.7. Contractor Furnished Property (CFP) and Services. The contractor shall furnish everything required to perform this contract IAW all of its terms. All CFP shall be marked clearly and permanently with the contractor's name or company logo for ready identification. Contractor vehicles shall be clearly identified with the contractor’s company name and telephone number at a minimum. The contractor shall be responsible for ensuring that all contractor owned vehicles are properly licensed, registered and operated IAW state, local and installation regulations.

9.8. Acquiring Supplies and Materials. The contractor shall be responsible for providing, maintaining, storing and tracking all materials, tools, cleaning and any other types of administrative supplies required for performance of the contract.

9.9. Contractor Point of Contact (POC). The contractor shall provide a POC and alternate(s) who are knowledgeable about services and base operations. The contractor shall submit the name, address, and telephone number of the POC and alternates to the CO two (2) business days after the contract start date.

The list shall be kept current throughout the life of the contract; both the CO and COR must be notified of any changes within 24 hours of their occurrence. The contractor POC and alternate(s) shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract, shall be available within 2 hours during normal business hours person on the installation with government personnel designated by the CO to discuss problem areas, and shall be able to read, write, and speak English. The POC shall be available to provide status on emergency work requests 24 hours per day.

9.10. Contractor Employees. The contractor shall be responsible for the performance and conduct of contractor and sub-contractor personnel at all times. All personnel shall be legally authorized to work in the United States and shall be able to read, write, and speak English. All contractor employees shall be U.S.

citizens to perform work on this contract. Personnel absences at any time shall not constitute an excuse for non-performance under this contract.

9.10.1. Personnel Roster. The contractor shall be required to provide a personnel roster consisting of names and other pertinent personnel data to the requiring activity for the purposes of 100% accountability real-world and exercise situations. The personnel roster shall be updated as individuals are removed and/or added

9.10.2. Identification of Contractor Employees. All contract personnel must be easily recognized. This shall be accomplished by wearing distinctive clothing bearing the name of the company and/or by wearing badges that contain the company name and employee name.

9.10.3. Employee Appearance. Contractor personnel shall present an acceptable appearance. Contractor uniform must be easily recognized. This shall be accomplished by wearing distinctive clothing bearing the name of the company and/or by wearing badges that contain company and employee name.

10. GENERAL INFORMATION

10.1. Standard hours of operation and Holidays

*The Contractor is required to perform services on all holidays. * New Year’s Day 1 January Martin Luther King Day 3rd Monday in January Washington’s Birthday 3rd Monday in February Memorial Day last Monday in May Juneteenth 19 June Independence Day 4 July Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day 11 November Thanksgiving Day 4th Thursday in November Christmas Day 25 December

Hours of Operation. Normal business hours on FAFB are 0730 to 1630 Monday through Friday except federal holidays or when the government facility is closed due to local or national emergencies, administrative closings, or similar government-directed facility closings. This is for information only; the contractor is required to meet the attendance criteria set forth in this PWS.

10.2. Alcohol/Drug Use/Smoking. The consumption of alcoholic beverages or illegal drugs by contractor personnel, while on duty, is strictly forbidden. The contractor shall immediately remove any employee who is under the influence of alcohol or illegal drugs. Smoking shall be allowed in designated areas only.

Smokers shall follow all rules/procedures/guidelines of FAFB as provided by the COR.

10.3. Employee Training. The contractor shall provide to its employees all training required to meet requirements of the PWS The contractor shall maintain training and experience records for each employee during the period of this contract that reflect sufficient personnel are qualified to accomplish all tasks required by this contract and provide status of employee training upon government request.

10.3.1. If required, contractor shall provide current confined space documentation, as outlined in OSHA

1910.146 to the COR and obtain a confined space permit through the COR prior to entry.

10.4. Security Requirements. The contractor shall abide by FAFB security requirements. The contractor is responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

10.5. Right to Inspect. The government’s rights under this contract specifically include the right for government officials to inspect the work site for compliance with environmental, safety and occupational health laws and regulations, whether the government is responsible for enforcing them. Such inspections are without prejudice to the right of duly constituted enforcement officials to make such inspections.

10.5.1. Work Area Cleanliness. The contractor is responsible for ensuring that mechanical rooms are maintained in a neat and tidy manner; flammable materials shall be limited to only those items used in the direct support of the boiler in that particular mechanical room.

10.5.2. Administrative Constraints. The contractor is subject to the administrative constraints as identified in this PWS.

10.5.2.1. Audit. This contract may be subject to audit by cognizant government agencies. The contractor shall make available to such agencies all records that it maintains with respect to this contract.

10.5.2.2. Freedom of Information Act (FOIA). All official government records affected by this contract are subject to the provisions of the FOIA (5 U.S.C. 552/DoD 5400.7-R, DoD Freedom of Information Act Program, AF Supplement). Any request received by the contractor for access/release of information from these records to the public (including government/contractor employees acting as private citizens), whether oral or in writing, shall be immediately brought to the attention of the CO to ensure proper processing and compliance with the Act.

10.5.2.3. Controlled Unclassified Information (CUI): The contractor shall comply with DODI5200.48_DAFI16-1403. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding CUI material.

10.5.3. Notification of Debarment/Suspension Status. The contractor shall provide immediate notice to the COR in the event of being suspended, debarred or declared ineligible by the Air Force or any other federal Department or agency, or upon receipt of a notice of proposed debarment from the Air Force or another DoD Agency, during the performance of this contract.

10.5.4. Official Correspondence. The government identifies each project with a contract number at time of award. The contract number is a unique identifier to purposely and permanently represent an awarded project. The government issued contract number is to be referenced on all official communication starting upon notice of award.

10.5.5. Safety Concerns. The contractor is solely responsible for compliance with OSHA standards for the protection of their employees. The POC shall ensure that contractor personnel comply with specific safety requirements in Air Force Occupational Safety and Health Standards (AFOSH) when non-compliance would clearly present the potential to harm or damage government resources.

10.6. Warranties. The government will provide access to records concerning all warranties affected by this contract to the contractor. The government records contain information on government owned property, and equipment that are under warranty and used, managed, or supported under this contract. Records will identify the item, the nature and expiration of the warranty, and the name and location of the firm to contact about entitlement under the warranty. The contractor shall provide the government copies of warranty records on any items of equipment or corrected items to which the government will take title, or which will be installed on government property.

10.6.1. Warranties on Contractor Acquired Property (CAP). If provided by the MFR, the contractor shall obtain the Mfr’s warranty for all CAP. Workmanship associated with MFR installed equipment shall be warranted under the terms of the Mfr’s warranty. The contractor shall maintain files for written warranties, including the name, address, and telephone number of the representative, who will provide the services prescribed by the terms of the warranty. At the time of installation, the contractor shall tag the equipment IAW PWS

10.7. Government Data Rights. The government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source code of any software, produced under this contract shall be government owned and are the property of the government with all rights and privileges of ownership/copyright belonging exclusively to the government. These documents and materials may not be used or sold by the contractor without written permission from the CO and surrendered to the government at the end of Contract.

10.8. Mission essential services. Performance of Services during Crisis Declared by the National Command Authority or Overseas Combatant Commander. IAW DODI 1100.22 (Policy and Procedures for Determining Workforce Mix), and Mission Essential Plan (unless otherwise directed by an authorized government representative), services under this PWS have been determined by the Functional Commander/Functional Director as being essential during a crisis.

11.0 ENVIRONMENTAL AND HAZARDOUS MATERIALS

11.1. Contractor Qualifications/Certifications. The contractor shall ensure that all personnel who routinely handle Hazardous Materials (HM) or wastes (HW) have Operator spill response, awareness certification to the qualified technician level IAW the provisions of 40 CFR, Parts 260-266. Provide this certification along with any and all certifications, licensures, and rosters required to be provided by this

PWS

11.2. Notification of Environmental Spills. If the contractor spills or releases any substance listed in 40 CFR 302 into the environment, the contractor shall immediately report the incident to the COR. The contractor shall be liable for the spill or release of such substances.

11.3. Environmental and HM Handling. The contractor is responsible for advising his employees of all Environmental and Hazardous Materials Handling and is also required to have and maintain Safety Data Sheets (SDS) on all materials that are required by State and federal laws and/or regulations (AFMAN 91- 203 and OSHA requirements).

11.4. Hazardous Material and Hazardous Waste (HM/HW)

11.4.1. Hazardous Material. HM includes all material hazardous to health, safety, or the environment, such as but not limited to, hazardous chemicals, hazardous substances, toxic chemicals, and extremely hazardous substances, as defined by any of the following:

29 Code of Federal Regulation (CFR) 1910.1200 40 CFR Part 302, Table 302.4 40 CFR Part 355 with Appendices

40 CFR 372.65

The Contractor shall use non-hazardous materials whenever possible.

11.4.2. Contractor HM. In accordance with AFMAN 32-7002, Hazardous Materials Management, HM includes all items covered under The Emergency Planning and Community Right-to-Know Act (EPCRA) tracking requirements, the OSHA HAZCOM standard, and all Class I and II Ozone Depleting Substances.

The contractor shall be responsible for the proper storage, management, and disposal of any HM brought on FAFB for contractor use.

11.4.3. HM Storage. For any single hazardous material stored on-site in a quantity equal to or exceeding 55-gallons at any time, the contractor shall provide secondary containment for the entire quantity of that hazardous material. Hazardous material shall be stored within a locked secure area not accessible to the base populace after hours. All containers of hazardous material shall be clearly and properly labeled; closed when not in use; and stored in an upright, secure position.

11.4.4. HM Authorization. The contractor shall submit to the COR, prior to using HM a Contractor Hazardous Material Work Sheet and corresponding Safety Data Sheet (SDS) for each HM to be brought onto the base during the performance of the contract. This work sheet and SDS shall be completed for each HM to be used by the contractor. If during the contract, items not previously identified are to be brought on the base, the contractor shall submit a work sheet and SDS for approval prior to bringing the HM onto the base.

11.4.5. HM Usage. Within seven calendar days of the end of every month, the Contractor shall submit to COR, the quantities of each HM actually used during the month, utilizing and annotating the government-provided chemical authorization list. List can be obtained from 92 CES/CEIE via the COR.

11.4.6. HM Removal. No HM shall be left on-site at the end of a contract.

11.4.7. Requirements. HM must be approved by the Hazardous Materials Management Plan (HHMP) prior to being brought onto the installation. The contractor shall submit a list of all HM intended for use, along with corresponding SDS, to the HMP, through the COR, at least five (5) days prior to beginning work or bringing HM onto FAFB. The listing shall include product name, chemical type, and quantity to be brought onto the installation, process for which it will be used, and disposal of any resulting hazardous or nonhazardous waste. The contractor shall report how and when approved HM are used, including any amount spilled, evaporated as an air emission, or properly disposed of as solid or hazardous waste. Special reporting may be required at the contractor’s expense. The contractor is responsible of disposal of their HM

11.4.8. Cost or Fines. Any costs or fines levied against the installation due to the contractor’s failure to comply with applicable federal, state, or local laws shall be borne by the contractor.

11.4.9. Hazardous Waste. Government policy is to reduce the disposal of HW in keeping with federal pollution prevention goals. HW includes but is not limited to material discarded or disposed of which exhibits characteristics of toxicity, reactivity, corrosively, or ignitability, or which is listed as HW by any of the following: 40 CFR Part 261 & WAC, Chapters 173-303, AFMAN 32-7002.

11.4.9.1. HW Storage and Management. The contractor shall be responsible for the proper storage and management of any HW, or universal waste accumulated or generated at the job site. No HW or universal waste shall remain at a job site after contract completion. HW must be characterized and shipped off-base within 90 days of being generated. The contractor shall follow all federal, state, and local regulations pertaining to HW. Disposal actions shall be accomplished in compliance with the "Hazardous Waste Manifest System" for shipping and ultimate disposal. The contractor shall insure that such transporting and disposal are in strict compliance with the established criteria. Proper disposal shall include the preparation of a HW manifest as required for disposal of the waste at a Resource Conservation and Recovery Act (RCRA) approved facility using the EPA Identification Number for FAFB. All manifests shall be signed by an authorized person in 92 CES/CEIE prior to HW being removed from a project site. Manifests shall be coordinated through 92 CES/CEIE via the COR at least 3-days prior to scheduled shipment to provide the government an opportunity to inspect the packaging and labeling in addition to ensuring an authorized government representative will be available to sign the manifest on day of shipment.

11.4.10. Spill Prevention and Response. Contractor shall have sufficient resources and training to prevent and respond to spills/releases on their project site. Contractors shall take proactive, aggressive measures to ensure no spill or release reaches the environment (soil, grass, storm water, sanitary sewer, etc.). Contractors shall use appropriately maintained drip pans under any equipment suspected of small drips/leaks. No equipment with significant leaking of fluids shall be used or stored on the installation. If such leaking is discovered, the equipment shall be immediately removed from the base by the contractor. Contractors shall have adequate spill absorbent material readily available to clean-up a minimum of 5-gallons as deemed necessary based upon the quantity of materials being stored. If a spill occurs, the contractor shall take immediate action to contain it and report the incident to the Fire Department by dialing 911 from any phone.

Make sure you inform them you are calling from FAFB so they can forward your call. If calling directly to the Fire Department, dial (509) 247-5215. The contractor shall also notify the Base Installation Management Flight (92 CES/CEI) at (509) 247-4678 or (509) 247-8786. The spill shall also be reported in writing by the Contractor to 92 CES/CEI within 48 hours.

11.4.11 Spill Clean Up. The contractor shall clean up, containerize and properly dispose of any spills caused by Contractor employees such that no petroleum product, toxic chemical or hazardous substance enters any creek, gutter, or other appurtenance leading to natural drainage, storm drainage, or sanitary sewer systems. This includes any chemicals or substances that cause soil staining or other potential for air, water, or soil degradation as determined by 92 CES/CEI. All spills shall be cleaned to all applicable laws and regulations.

11.4.11.1. Spill Report. The contractor should anticipate that the government will report any hazardous spills or discharges to federal, state, and local environmental regulatory agencies, as appropriate, and that the Contractor will be held responsible for cleanup and remedial action according to federal, state, local and government specifications. If required by the government, the Contractor shall sample, in the presence of 92 CES/CEI, the spill site to show adequacy of spill cleanup.

11.4.11.2. Government Spill Clean-up. Spill cleanup using government resources will be charged to the Contractor at an amount determined by the CO, based upon actual costs incurred.

11.5. Ozone Depleting Chemicals (ODC). The contractor shall not use, in performance of this requirement, Class I ODCs, nor shall the delivery of these Class I ODCs be any item of supply or part of any service. If no suitable substitute to a Class I ODC exists, the contractor must contact the COR.

11.6. Permits. The contractor shall be solely responsible for obtaining, at its cost and expense, any environmental permits required for its operations under the contract, independent of any existing permits held by the government. All environmental permits required for any of the Contractor’s operations or activities are subject to prior approval by the government. The contractor acknowledges that the government will not consent to being named a secondary discharger or co-permittee for any operations or activities of the contractor under the contract.

List of Appendices

APPENDICES & EXHIBITS

The government will make all publications, forms, references and report formats listed available at request.

Publications can be accessed online at http://www.e-publishing.af.mil/. Supplements or amendments to listed publication from any organizational level may be issued during the life of…