Attach 1 - Linen PWS 31 AUG 20 signed.pdf

PERFORMANCE WORK STATEMENT

FOR

LINEN SERVICES AT

DOVER AIR FORCE BASE, DELAWARE

31 August 2020

Period of Performance:

1 November 2020- 31 October 2021

1 November 2021- 31 October 2022

1 November 2022- 31 October 2023

1 November 2023- 31 October 2024

1 November 2024- 31 October 2025

1 DESCRIPTION OF SERVICES

1.1 SPECIFIC FUNCTIONS

1.1.1 Pick-up

1.1.2 Deliver clean laundry

1.1.3 Package laundry and dry cleaning for delivery

1.1.4 Unserviceable Articles

1.1.5 Federal and U.S. Air Force Health Requirements

1.1.6 Re-performance of Service

1.1.7 Missing Articles

1.1.8 Reimbursement

1.1.9 Vehicle Interior and Containers

1.1.10 Contaminated Laundry

1.1.11 Stain Removal

1.1.12 Fire Retardant Items

1.1.13 When Standards are Not Met

2 SERVICES DELIVERY SUMMARY

3 GENERAL INFORMATION

3.1 HOURS OF OPERATION

3.1.1 Normal Hours of Operation

3.1.2 Federal Holidays

3.2 CONTRACTOR-FURNISHED ITEMS AND SERVICES

3.2.1 Delivery Inventory Receipts

3.2.2 Pick-up Inventory Receipts

3.2.3 Hangers

3.2.4 Laundry Invoices

3.2.5 Materials

3.2.6 Facility

3.3 RECORDS MANAGEMENT

3.4 SAFETY REQUIREMENTS

3.5 SECURITY

3.6 INSTALLATION ACCESS

3.7 CONTRACTOR MANPOWER REPORTING

3.8 OPERATIONAL SECURITY (OPSEC)

3.9 CONTRACTOR’S QUALITY CONTROL PLAN

4 APPENDICES

4.1 Appendix A: WORK LOAD DATA/PICK-UP/DELIVERY SCHEDULES

4.1.1 FORCE SUPPORT SQUADRON (FSS)

4.1.2 436TH MEDICAL GROUP (MDG)

4.1.3 AERIAL PORT SQUADRON (APS)

4.2 Appendix B: DEFINITIONS

4.3 Appendix C: INVENTORY TRACKING DOCUMENT EXAMPLE TEMPLATES .. 25

4.3.1 FSS LINEN COUNT PICK-UP/RETURN WORK SHEET EXAMPLE

4.3.2 436TH MEDICAL GROUP DAILY INVENTORY FORM EXAMPLE

4.3.3 APS LINEN PICK-UP/DROP-OFF INVENTORY SHEET EXAMPLE

4.4 Appendix D: INFECTION PREVENTION & CONTROL CHECKLIST

4.5 Appendix E: UNIT TRAINING ASSEMBLY (UTA) CALENDAR

1 DESCRIPTION OF SERVICES. The contractor shall furnish all labor, equipment, supervision, management, supplies, and facilities, including transportation of linen to contractor-owned/contractor-operated laundry facility to accomplish the required linen cleaning service. The contractor shall provide and perform laundry services in accordance with the requirements contained in this Performance Work Statement (PWS) and in accordance with applicable federal, state and local regulations including the Occupational

Safety and Health Administration (OSHA) and the Environmental Protection Agency (EPA) in support of Dover Air Force Base (AFB).

1.1 SPECIFIC FUNCTIONS. Delivered finished articles shall meet requirements of industry standards and manufacturer’s original appearance and care instructions, quality of cleanliness, finish and appearance. A 48-hour turn-around time is required. All work performed shall be done under sanitary conditions. Items shall be free from bacteria, and other micro-organisms, including pathogens or disease producing organisms. Any items found to not meet the standard of this contract will be re-cleaned at no additional cost to the Government. Items such as sheets, pillow cases, etc. are made with a Polyester/Cotton blend material. These items shall be washed, dried and pressed to prevent wrinkles and shrinking. Chlorine bleach will not be used on any bedding items.

1.1.1 Pick-up. The pick-up of dirty/wet laundry from drop off points will be established between the contractor and Dover Air Force Base Organizations in accordance with

(IAW) Appendix A.

1.1.2 Deliver clean laundry. Upon delivery, at least 95 percent of items picked-up must be returned to include any missing items from previous deliveries. This shall be monitored and tracked with the utilization of the linen inventory tracking documents found in

Appendix C. Contractor shall provide a delivery inventory receipt. The government shall count, inspect and document ALL items upon delivery while delivery driver is on-site.

Inspection of shrink-wrapped items may be performed when the packages are opened for use. Before a scheduled delivery, the contractor shall provide an email to the Contracting

Officer’s Representative (COR) for items that will not be delivered. Pillows, quilts, and sleeping bags may require a longer time to dry i.e. up to twice the normal delivery interval.

1.1.3 Package laundry and dry cleaning for delivery. All multi-color items will be separated by color and size (e.g.; twin flat and twin fitted), identification marking black lettering (e.g.;

(T) Twin, (Q) Queen) on packing and packed as shown in Appendix A.

1.1.3.1 Packing. See Appendix A for Packing Instructions.

1.1.4 Unserviceable Articles. After laundering or dry cleaning service is completed, items that are deemed unserviceable shall be marked “UNSERVICEABLE ARTICLES” and returned to the Government. The contractor shall develop and implement an effective quality control plan consistent with current commercial industry standards to ensure work effort complies with the specifications contained herein. For articles damaged by the contractor, resulting in an unserviceable article, the contractor shall be held liable at full replacement value or a credit memo line item must be added to the invoice reflecting the full replacement value.

1.1.5 Federal and U.S. Air Force Health Requirements

1.1.5.1 The 436th Medical Group Infection Preventionist will inspect the linen facility with the appointed Linen COR during the performance period.

1.1.5.2 An Infection Control Linen Facility Inspection checklist provided in Appendix D which follows OSHA CFR 1910.1030, CDC Health Care laundry and bedding guidelines, and

AFI44-108 Infection Prevention and Control Program regulation will be used to evaluate the facility. The Contractor will be given a 1-day advance notice prior to inspection. The inspection will be conducted within the facility’s hours of operation and management will be informed of the results after inspection.

1.1.5.3 During the annual Infection Control Linen Facility inspection, if the facility fails to meet the requirements listed in the inspection checklist, the contractor will be given ten

(10) calendar days to meet the standards. A re-inspection will be scheduled for a date following the expiration of the ten (10) days. If the facility fails the re-inspection, the contract terms will be evaluated for possible termination.

1.1.5.4 Any concerns regarding the inspection will be addressed through the 436 MDG’s COR to the base Contracting Officer.

1.1.6 Re-performance of Service. Any items found to have been unsatisfactorily laundered or dry cleaned, as determined by the COR, shall be re-cleaned at no additional cost to the

Government. This includes laundered items delivered in dirty containers (see paragraph

1.1.9). Such items will be identified by the COR to the Contractor’s representative after the unsatisfactory condition is discovered. The item(s) shall be re-cleaned and returned to the same exchange point on the next scheduled normal delivery day (For hard to remove stains, see paragraph 1.1.11). If the return period should fall on a Government holiday, the item shall be returned on the next scheduled normal delivery day following that holiday. The Contractor shall ensure re-cleaned items are separated from all other laundry/dry cleaning items, and all other items to be re-cleaned when returned. The

Contractor shall also ensure that items are readily identifiable upon return to the

Government as re-cleaned items, to include the date they were originally returned. For example, items may be labeled, “re-cleaned.”

1.1.6.1 Non-Reimbursable Repairs. Except for articles determined to be unserviceable in accordance with the definition, the Contractor shall repair all minor rips, tears, open seams, and holes using thread and materials of the same quality, compatible color;

replace all broken or missing buttons with buttons of matching color and similar appearance and quality. All such repairs are performed at no additional cost to the

Government and within ten (10) business days once identified by the Government’s representative. The contractor shall provide an email notice of required repairs to the

COR. The COR will keep an updated list or catalog of all contractor emails for non-reimbursable repairs.

1.1.7 Missing Articles. The Contractor shall replace any article(s) missing from a delivery by the next regularly scheduled delivery at no additional cost to the Government. Missing article(s) that cannot be found by the Contractor will be considered lost after ten (10) business days. For lost articles, the contractor will be held liable at full replacement value or a credit memo line item must be added to the invoice reflecting the full replacement value.

1.1.8 Reimbursement. In the event the contractor damages or loses article(s), the contractor shall be financially responsible for the replacement cost of the article(s). The cost shall be deducted from next month’s invoice. The replacement cost will be the current purchase price that will be determined by the Government’s representative from original purchase receipt or proof of item’s value.

1.1.9 Vehicle Interior and Containers. Soiled items and clean items will not be transported in the same container. Containers will be supplied by the contractor for each customer’s pick-up of soiled linen and delivery of laundered items. Pick-up containers will hold soiled linen separately for each customer. All clean items are to be protected from contamination and soiling during transit. After transporting dirty/soiled and contaminated laundry, the vehicle interior will be cleaned and sanitized before loading. The clean article containers shall also be sanitized before loading with clean articles. During delivery of the laundered items, if containers are discovered as not clean, then the laundered items will be deemed as dirty/soiled (see paragraph 1.1.6 for return schedule).

1.1.10 Contaminated Laundry. Contaminated laundry will be given to the Contractor in easily identifiable carts or clear marked bags. The Contractor is responsible for properly handling contaminated laundry in accordance with standard commercial infection control procedures.

1.1.11 Stain Removal. Contractor will provide stain removal treatment. All items the Contractor has identified with hard to remove stains will be given stain removal treatment and documented by an email to the COR. Stains are classified as anything not part of the original fabric color. A maximum of five (5) business days will be allowed for the return of the items from the Contractor. The returned stained item(s) shall be separated and readily identifiable to the Government representative.

1.1.12 Fire Retardant Items. Items requiring fire retardant treatment will be identified at the time of pick-up. All treated items will be accompanied by confirmation provided by the contractor, documenting treatment was accomplished.

1.1.13 When Standards are Not Met. When standards are not met, the Government’s representative will contact the Contractor via email of outlined discrepancies. The

Contractor shall respond to the Government representative via email within 48-hours with a plan to prevent discrepancy reoccurrence. Discrepancies will be documented by the Government’s representative on each agencies monthly surveillance report.

Performance threshholds and objectives are identified in the Services Delivery Summary

(see paragraph 2). If the contractor fails to meet any performance thresholds where the minimum standard are not met, it shall be documented in the agencies CPARS report each time if re-performance does not occur.

2 SERVICES DELIVERY SUMMARY

Performance Objective PWS Para Performance Threshold

Maintain pick-up and delivery schedule

Para 1.1.1 – 1.1.3 95% of scheduled pick-ups and deliveries will be met in accordance with the delivery schedule. See

Appendix A for the delivery schedule.

Ensure correct quantities delivered

Para 1.1.2. 95% of items inventoried

IAW Appendix C, must be returned to include any missing items from previous deliveries.

Provide laundry service Para 1.1. 95% of items delivered will be clean, dry, free of lint, odor, spots, stains, or wrinkles as determined by the COR.

Provide dry cleaning service, if applicable

Para 1.1. 95% of items delivered will be clean, dry, free of lint, odor, spots, stains, or wrinkles as determined by the COR.

Pillows, quilts, sleeping bags delivery time

Para 1.1.2. Shall not exceed twice the standard delivery time. (96 hours)

Articles properly packaged Para 1.1.3. & Para 1.1.3.1. 95% of items will be properly packaged as determined by the COR.

See Appendix A.

Perform non-reimbursable repairs

Para 1.1.6.1. 0 defects

Maintain clean and sanitized containers

Para 1.1.9. 98% of containers will be properly cleaned and sanitized.

Maintain serviceability of laundered items

Para 1.1.4 0 defects

3 GENERAL INFORMATION

3.1 HOURS OF OPERATION.

3.1.1 Normal Hours of Operation. The Contractor shall perform pickup and delivery services for each organization required under this contract IAW Appendix A.

3.1.2 UTA Training. The Contractor shall perform pickup and delivery services on UTA

Weekends IAW Appendix E and Para 4.1.1.

3.1.3 Federal Holidays. The Contractor is not required to provide service on Federal Holidays.

Any additional holidays declared by the U.S. government shall likewise be considered official holidays for the purpose of this contract. The Federal Holidays are New Year’s

Day, Martin Luther King, Jr Birthday, Washington’s Birthday, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day, and

Christmas Day.

3.2 CONTRACTOR-FURNISHED ITEMS AND SERVICES. The Contractor shall furnish everything needed to perform this contract according to all its terms. Supplies furnished by the Contractor shall include:

3.2.1 Delivery Inventory Receipts. Contractor furnished delivery receipts shall be used for recording delivery of laundry/dry cleaning. Commercially available receipts are mandatory. Three (3) copies of each receipt are required. See Appendix C for examples.

3.2.2 Pick-up Inventory Receipts. Accountability of articles shall be accomplished by

Government personnel prior to pick-up. Appendix C has an example of the form utilized.

The laundry that the Contractor shall pick-up will be soiled. The Contractor shall verify the count and sign a pick-up Inventory Tracking Document and such signature shall constitute agreement to the Government’s count unless exception (e.g. discrepancy;

disagreement) is taken by the Contractor’s representative. The Government will retain a copy of the Inventory Tracking Document.

3.2.3 Hangers. If utilized, hangers shall be furnished by the Contractor and shall be a type that will not stain or wrinkle garments.

3.2.4 Laundry Invoices. For all CLINS, the contractor shall furnish laundry invoices of actual items by price per item. Provide one copy tailored to each organization annotating organization name, duty phone, and date of service. Invoices should include number of items, price per item, and total price charged per item group. Monthly invoice should include accumulated totals for the previous month for services rendered by pieces and shall be received within the first five (5) business days of each month.

3.2.5 Materials. If required, the Contractor will supply material for repair of clothing (e.g., thread, zippers, snaps, binding collars, etc.).

3.2.6 Facility. The facility will be equipped and ventilated so as to prevent dissemination of contaminates. The ventilation system should include adequate intake filtration, exchange rate, and exhaust in accordance with local (e.g., State, County, and/or City) environmental requirements. The Contracting Officer or representative shall be allowed to inspect the facility at any time without prior notice.

3.3 RECORDS MANAGEMENT. The contractor understands that when creating, handling and maintaining records for the Air Force, either electronic or paper, you must meet the requirements established in AFRIMS Records Disposition Schedule (RDS), AFI 33-322, Records Manage Program. In order to meet the requirement established IAW the above mentioned regulations, contact the Base Records Management Office (436 CS/SCXK, Bldg. 310) at 302-677-5157 for guidance and training.

3.4 SAFETY REQUIREMENTS. In performing any work under this contract on premises which are under the direct control of the Government, the Contractor shall conform to all safety rules and requirements prescribed in Air Force Pamphlet 91-210, Contract Safety and Public Law 91-596, The Occupational Safety and Health Act of 1970. Effective on the date of this contract, the contractor shall take such additional precautions as the

Contracting Officer may reasonably require for security, safety, traffic fire, personnel clearances and accident prevention purposes. The Contractor agrees to take all reasonable steps and precautions to prevent accidents and preserve the life and health of the

Contractor, Government Property and Government personnel performing or in any way coming in contact with the performance of this contract on such premises. These requirements are additional to and do not replace the standards promulgated by the

Department of Labor under the OSHA Act. In the event of a conflict between the OSHA

Standards and these requirements, the most stringent shall apply. Any violation of such rules and requirements, unless promptly corrected, as directed by the Contracting Officer, may be considered grounds for termination of this contract in accordance with the default provisions hereof.

3.5 SECURITY

3.5.1 All personnel employed by the Contractor in the performance of this contract, or any representative of the Contractor entering the governmental installation shall abide by all security instructions and directives of Dover AFB. Employees are responsible for safeguarding all government property provided for contractor use.

3.5.2 At the close for each work period, government facilities, equipment, and materials shall be secured, lights, heat, and water turned off and all doors and windows secured.

3.5.3 The Contractor and, as applicable, subcontractor shall not employ persons for work on this contract if such employee is identified as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population, nor shall the Contractor or subcontractor employ persons under this contract who have an outstanding criminal warrant as identified during the Criminal Background Check (CBI).

3.5.4 Contractors shall ensure their employees and those of their subcontractors have the proper credentials allowing them to work in the United States. Employees and subcontractors later found to be undocumented or illegal aliens will be remanded to the proper authorities.

3.5.5 The contractor shall submit any request for compensation on delays to the Contracting

Office for approval. The contractor shall notify the Contracting Office or authorized representative as soon as the contractor realizes/determines any potential delays in accordance with the terms and conditions of this requirement.

3.5.6 Contractor Badge Policies. All requests for contractor badges will be submitted through the Base Contracting Squadron Office and/or the requesting agencies base point of contact. The Contracting Squadron Office or base point of contact will then fill out an

Operational Risk Management Assessment Form (ORM) for the requesting agency and submit it to the Pass and Registrations section for approval IAW OPlan 31-101. As a minimum the ORM will be submitted 10-days prior to the requested date of employment.

All contactor employees who’ll be granted unescorted access to the Installation are required to consent to a Criminal Background Investigation (CBI) prior to being granted entry to the Installation. Continued employment is contingent upon successful completion and favorable reporting of the CBI.

DAFB Contractor badges will be issued for a maximum period of one year. Prior to reissuing new badges, all old badges must be returned to 436 SFS, Pass and Registration for destruction. Also before a new badge will be issued an ORM must be resubmitted to the Pass and Registration section for approval again. In the event a badge is lost or stolen, immediately contact the 436 SFS, Pass and Registration office. The badge holder must accomplish the Loss/Theft of Identification Worksheet and provide it to his/her supervisor. The supervisor of the contractor will investigate the loss and report in writing the circumstances in which the badge was lost to the 436th Contracting Squadron and 436

SFS, Pass and Registration office and submit a new request for badge before a new badge can be reissued.

Base Contracting Office or base point of contact will immediately notify 436 SFS, Pass and Registration when a contractor’s employment has been terminated. The Site

Supervisors are responsible for notifying and returning the contractor’s badge to Pass and

Registration when this occurs. At no time will a contractor contact Security Forces directly regarding badge denial; they need to contact the Contracting Office.

3.6 INSTALLATION ACCESS

3.6.1 The contractor shall obtain personal contractor identification badge for all employees and vehicle passes for all contractor and personal vehicles requiring entry onto Dover AFB from Pass and Registration, for the duration of the contract. Employees are only permitted to enter the installation during the date and time periods indicated on their contractor badge.

3.6.2 Vehicle registration, proof of insurance, and a valid driver’s license must be presented for all vehicles while operating on the installation. All vehicles entering the installation or sensitive areas are subject to search. Any refusal or non-consent by an employee will result in termination of their base access and immediate confiscation of this access badge.

3.6.3 During Force Protection Condition (FPCON) Normal and Alpha, personnel without base issued badges must be sponsored onto the installation.

3.6.4 During FPCON Bravo, Charlie, and Delta, personnel without base issued identification shall be physically escorted onto the installation.

3.6.5 During Higher FPCONs (Charlie and Delta) the base will curtail non-essential operations/functions; access by Non-Essential Contractors will be suspended per the direction of the Installation Commander.

3.6.6 Flight-line Driving: Contractors will have to adhere to the provisions in DAFBI 13-202 if operating on the airfield.

3.7 CONTRACTOR MANPOWER REPORTING

3.7.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for Laundry

Services via data collection site. The contractor is required to completely fill in all required data field at http://www.ecmra.mil.

3.7.2 Reporting inputs will be for the labor executed during the period of performance for each

Government fiscal year, which runs 1 October through 30 September * of each calendar year. Contractor may direct questions to the CMRA help desk.

*Reporting Period: Contractors are required to input data by 31 October for each year.

3.7.3 Uses and Safeguarding of Information: Information from the secure website is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

http://www.ecmra.mil/

3.7.4 User manuals: Data for Air Force service requirements must be input at the Air Force

CMRA link. However, user manuals for government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil.

3.8 OPERATIONAL SECURITY (OPSEC)

3.8.1 436th Contracting Squadron unit OPSEC coordinators will state OPSEC requirements on

DD Form 254, contracts and SOW/PWSs with sufficient detail to ensure complete contractor understanding of the exact OPSEC provisions or measures required by the organization. If the OPSEC block is checked on the DD Form 254, the 436th Contracting

Squadron unit OPSEC coordinators shall:

Task the contractor to develop an OPSEC program plan to address how the contractor plans to protect critical and sensitive contracted information, and upon organization acceptance, implement the OPSEC program plan.

Provide OPSEC guidance for the contractors to use in developing their own

OPSEC plan.

3.8.2 Based on the classification guidance or OPSEC requirements in the prime contract, the prime contractor is responsible for preparation of DD Forms 254 for any subcontracts.

This should be done in coordination with the 436th Contracting Squadron unit OPSEC coordinators and unit security manager.

3.8.3 For a contractor to effectively comply with OPSEC provisions of the contract, the organization must provide the following guidance:

Organization’s critical information.

Adversaries’ collection threat information as it applies to the organization’s mission and the contract.

Operations security guidance (at a minimum, the organization will provide a copy of this instruction).

Specific OPSEC measures the organization requires (as appropriate).

http://www.ecmra.mil/

3.9 CONTRACTOR’S QUALITY CONTROL PLAN

3.9.1 The contractor shall provide a Quality Control Plan that will describe how defective services will be identified and prevented. It shall also identify the contractor’s plan to ensure non- recurrence of defective services. The contractor is required to provide a copy of the program to the Contracting Officer within 14 calendar days after contract award. A record of completed inspections shall be kept and made available to the government throughout the contract period.

4 APPENDICES

4.1 APPENDIX A: WORK LOAD DATA/PICK-UP/DELIVERY SCHEDULES

4.1.1 FORCE SUPPORT SQUADRON (FSS)

4.1.1.1 FSS Hours. The Contractor shall perform pick-up and delivery services required under this contract during the following hours: 0730-0930, Monday through Friday. There is a

48 hour turn-around time. Contractor shall provide service on UTA Sundays. **Unit

Training Assembly (UTA) Sundays pick-up/drop-off dates will be updated each fiscal year.**

4.1.1.2 UTA CALENDAR. UTA Calendar is provided in Appendix E. Annual fiscal year updates will be emailed by the COR to the contractor.

FORCE SUPPORT SERVICES BLDG 862 (Monday – Friday, & UTA Sundays)

ITEM

DESCRIPTION

SIZE/WEIGHT

ESTIMATED

QUANTITY

per year

SPECIAL

INSTRUCTIONS

Queen Bed

Spread

Colored, 100%

Polyester

Queen

1,632

Shrink wrap items individually. Wash in warm water, no bleach, no fabric softener, tumble dry at the coolest setting, never exceed 102 degrees, remove from dryer immediately.

Follow manufacturer’s tagged instructions.

Queen Bed

Skirt

Maroon/Gold

Stripes, 100% individually. Wash in warm water, no bleach, no fabric softener, tumble dry at the coolest setting, never exceed 102 degrees, remove from dryer immediately.

Twin Bed Skirts

Maroon/Gold

Stripes, 100%

Twin individually. Do not use chlorine bleach.

Queen Flat

Sheet

White, 50% Cotton, 50% Polyester

90" x 110" Queen

31,224

Shrink wrap items in sets of 10s. Do not use chlorine bleach. Follow manufacturer’s tagged instructions.

Queen Fitted

60" x 80" x 9 1/2"

31,944

Shrink wrap items in sets of 10s. Do not use chlorine bleach. Follow

Queen Blanket

White, 100% Cotton

90" x 90" Queen

4,968 individually. Wash in cool water, no bleach, no fabric softener, tumble dry at the coolest setting, never exceed 102 degrees, remove from dryer immediately.

Twin Fitted

39" x 75" Twin

2,496

Shrink wrap items in sets of 10s. Do not use chlorine bleach. Follow

Twin flat Sheet

66" x 104" Twin

2,946 of 10s. Do not use chlorine bleach. Follow

Twin Blanket

108" x 90" Twin individually. Wash in cool water, no bleach, no fabric softener, tumble dry at the coolest setting, never exceed 102 degrees, remove from dryer immediately.

Twin Mattress

Pad

White, Quilted 100%

38" x 75" Twin of 5s. Do not use chlorine bleach. Follow

Twin Bed

Spread

100% Polyester

Twin individually. Wash in warm water, no bleach, no fabric softener, tumble dry at the coolest setting, never exceed 102 degrees, remove from dryer immediately.

Pillow

Extended Polymer

Standard individually. Do not use chlorine bleach. Follow

Pillow Case

50% Cotton/50%

115,500 of 10s. Do not use chlorine bleach. Follow

Pillow Protector

50% Cotton/50%

12,000 of 10s. Do not use chlorine bleach. Follow

Mattress Pad

Cover

White, Quilted, 1,572 of 5s. Do not use chlorine bleach. Follow

Dish Towel

Blue, 100% Cotton

15" x 25"

1,200 of 10s. Do not use chlorine bleach. Follow

Pot Holders

Beige, 100% cotton

Square of 10s. Do not use chlorine bleach. Follow

Dish Cloth

Blue, 100% Cotton

12" x 12" of 10s. Do not use chlorine bleach. Follow

Bath Towel

27" x 54"

63,756 of 10s. Do not use chlorine bleach. Follow

Hand Towel

16" x 30"

60,432 of 10s. Do not use chlorine bleach. Follow

Bath Mat

22" x 34"

40,512 of 10s. Do not use chlorine bleach. Follow

Wash Cloth

13" 13"

64,416 of 25s. Do not use chlorine bleach. Follow

Shower Curtain

White, 100%

17" x 80"

2,400 of 5s. Do not use chlorine bleach. Follow

4.1.2 436TH MEDICAL GROUP (MDG)

4.1.2.1 Medical Group Hours. The contractor shall perform pick-up and delivery services required under this contract during the following hours: 0730-0930, Monday through

Friday. There is a 48 hour turnaround time. The contractor will be available five (5) days per week.

4.1.2.2 Pick-up/Drop off. Pick-up and drop off points will be coordinated between the Medical

Group COR and the contractor.

436TH MEDICAL GROUP BLDG 300 Frequency: Daily (Monday ‐ Friday)

QUANTITY

per month

SPECIAL INSTRUCTIONS

Linen

Bag

White, 100%

Heavy

Cotton

35" x 42"

Machine wash warm tumble dry, non‐ chlorine Bleach only when needed, wash colors separate, shrink wrap in sets of 10.

Blanket

White and Pink

100% Cotton

67" x 87"

Wash Colors Separately, Warm Water

No Bleach Tumble Dry, shrink wrap in sets of 10.

Pillow

White, Green, and

Pink ‐‐ 50%

Cotton, 50%

20" x 40"

8,700

Wash Colors Separately, Warm Water

No Bleach tumble dry, shrink wrap in

Bath

White and Green, 20" x 40"

4,200

No bleach/wash separately, shrink wrap in sets of 10.

Hand

White and Green, 86% Cotton, 14%

16" x 26"

Wash colors separately, warm water, no bleach, tumble dry, shrink wrap

Flat

/Fitted

White, Green, Pink ‐

‐ 50% Cotton, 50%

68" x 96" Flat, 34" x

78 " Fitted

Machine wash warm, tumble dry, non‐ chlorine bleach only when needed, wash colors separately, shrink wrap in

Drape

Eye

Sheets

Green, 100% Cotton

24" x 24"

Wash in cool water, no bleach, no fabric softener, tumble dry at the coolest heat setting, never exceed 102 degrees, remove from dryer immediately, shrink wrap in sets of 10.

Scrub

Pant

Light Blue, Purple

Sm, Med, Lg

8,100

Machine wash warm, tumble dry, no chlorine bleach only when needed, wash colors separately, shrink wrap by size in

Shirts

Light Blue, Purple

Jackets

Light Blue, Burgundy

Shower

Curtain

10'

Machine wash cold, tumble dry, do not use chlorine bleach, shrink wrap in sets of 10.

Hanging

Room

Curtain

100% Synthetic

11'

Process as ordinary colored fabric in warm water, temperature not to exceed

160 degrees, do not add softener, tumble dry 3 to 5 minutes on synthetic cycle, do not use hand iron, shrink wrap

Patient

Gowns

White, Light Blue, Green

Wash colors separately, warm water, no bleach, tumble dry, shrink wrap by size

Lab

Coats

White chlorine bleach only when needed, wash colors separately, deliver wrapped in plastic on hangar.

4.1.3 AERIAL PORT SQUADRON (APS)

4.1.3.1 Aerial Port Squadron Hours. The contractor shall perform pick-up and delivery services required under this contract during the following hours: 0730-0930, Monday, Wednesday, and Friday. There is a 48-hour turnaround time. The contractor will be available three (3) days per week.

4.1.3.2 Pick-up/Drop off. Pick-up and drop off points will be coordinated between the Aerial

Port Squadron COR and the contractor.

AERIAL PORT SQUADRON BLDG 503 (Mon, Wed, Fri)

QUANTITY

per year

SPECIAL

INSTRUCTIONS

Crew Blankets

Cotton/Wool

(Green/Grey)

64" x 70"

3,120

Individually fold

VIP Crew

Sheets

100% Cotton/Flat

(White)

Full

Shrink wrap in sets of 3

Crew Pillow

Cases

1,560

Shrink wrap in sets of 3

Crib Sheets

Individually fold

Safety Jacket

(IN

IDENTIFIABLE

BAGS)

Machine wash cold with mild detergent on gentle cycle/hang to dry/do not bleach, iron or dry clean

Safety Pants

(IN

IDENTIFIABLE

BAGS)

Machine wash cold with mild detergent on gentle cycle/hang to dry/do not bleach, iron or dry clean

4.2 APPENDIX B: DEFINITIONS

Unserviceable Articles: No longer usable or repairable for purpose intended from original manufacture.

Repairable Items: Articles with minor rips, tears (normally less than four inches), open seams, holes, missing buttons, and broken zippers.

Contaminated linens: Those linens suspected of contamination with infectious microorganisms.

Water Repellent Treatment: Treatment by hand or machine fabric items with either solvent or aqueous solutions of water repellent compounds.

Hard to remove stains: Stains that cannot be removed during a normal wash, but will come out if soaked in an enzyme solution.

Laundering/Dry cleaning (to include curtains and bedspreads). Laundry/Dry

Cleaning shall be done in accordance with the tagged instructions on the article using standard industry practice. When instructions for laundering/dry cleaning are missing from the articles, items will be laundered using mild detergent, low heat, and no bleaching agent.

Fire Retardancy Treatment: In accordance with the National Fire Protection Association

(NFPA) standard 10.3, items to be treated will be identified at the time of pickup.

4.3 APPENDIX C: INVENTORY TRACKING DOCUMENT EXAMPLE TEMPLATES

4.3.1 FSS LINEN COUNT PICK-UP/RETURN WORK SHEET EXAMPLE

PICK-UP

DATE:

RETURN

DATE:

ARRIVAL

TIME:

ITEM FRIDAY SATURDAY SUNDAY DIRTY OUT

STAINED

OUT

STAINED

RETRNED

CLEAN RTN

OVER/

UNDER

QTY

DRIVER

COUNT

QUEEN BED

SPREAD

QUEEN

BLANKET

QUEEN

FITTED

QUEEN FLAT

QUEEN

MATTRESS

PAD

TWIN BED

SPREAD

TWIN

BLANKET

TWIN FITTED

TWIN FLAT

TWIN

MATTRESS

PAD

PILLOW

PILLOWCASES

PILLOW

PROTECTORS

DISH TOWELS

DISH CLOTH

POT HOLDERS

BATH TOWELS

HAND

TOWELS

BATH MATS

WASHCLOTHS

BINS OUT:

STAFF SIGNATURE:

DRIVER SIGNATURE:

4.3.2 436TH MEDICAL GROUP DAILY INVENTORY FORM EXAMPLE

DATE:

Item Description Condition Qty

Cost

Total $ -

Signatures

Contractor: Contracting Representative:

4.3.3 APS LINEN PICK-UP/DROP-OFF INVENTORY SHEET EXAMPLE

APS LINEN PICKUP/DROP

OFF

EXAMPLE

PICKED

UP

DROPPED OFF

DATE

CREW

BLANKETS

PAX

BLANKETS

PILLOW

CASES

CREW

BLANKETS

PAX

BLANKETS

PILLOW

CASES

Total

Date:

Contractor Signature:

COR Signature:

4.4 APPENDIX D: INFECTION PREVENTION & CONTROL CHECKLIST

ALL PURPOSE CHECKLIST PAGE 1 OF 2 PAGES

TITLE/SUBJECT/ACTIVITY/FUNCTIONAL AREA

INFECTION CONTROL LINEN FACILITY INSPECTION

OPR

IP

DATE

NO.

(Assign a paragraph number to each item. Draw a horizontal line between each major paragraph)

YES NO N/A

A. ACCREDITATION/LICENSE

1. Does the facility have a current business license? ref: OSHA General guidelines

2. Has the facility been inspected by any other agency since the last inspection - If yes, list agency(ies):

B. PHYSICAL FACILITY

1. Is the facility overall clean and sanitary? ref: OSHA 1910.1030

2. Are there adequate hand washing stations? ref: OSHA 1910.1030

3. Are alcohol hand based hand rubs available? ref: OSHA 1910.1030

4. Are sharps containers available and accessible IAW OSHA guidelines?

ref: OSHA 1910.1030 & AFI 44-108, 11 Dec 2014

C. PERSONNEL

1. Do the employees have training records and are they current (training records must be kept for 3 years)? ref: OSHA 1910.1030

2. Do the employees receive initial and annual training? ref: OSHA 1910.1030

3. Does the training cover the following areas:

Wear and use of PPE ref: OSHA 1910.1030

The identification and handling of contaminated laundry ref: OSHA 1910.1030

How to handle and dispose of sharps (BBP-ECP) ref: OSHA 1910.1030

How and when to wash their hands ref: OSHA 1910.1030

What to do if they are exposed to a biohazard/sharps ref: OSHA 1910.1030

4. Compliance with universal/standard precautions is observed?

ref: OSHA 1910.1030

5. Do employees remove PPE before leaving receiving/sorting area?

ref: OSHA 1910.1030

6. Is the Hep B vaccine available for all employees? Or are there signed statements of refusal? ref: OSHA 1910.1030

7. Is eating, drinking, smoking prohibited in all work areas? ref: OSHA

1910.1030

D. PRE-WASH PROCESS

1. Is equipment arranged to prevent cross-traffic of clean and soiled linen?

ref: AFI 44-108, para 3-11

2. Are there separate areas for the processing of soiled and clean linen?

ref: AFI 44-108 para. 3-11

3. Are standard/universal precautions observed? ref: OSHA 1910.1030

E. WASH PROCESS

1. Is the temperature adequate (71C/160F)? ref: AFI 44-108, para 3-11 & CDC

Guidelines

2. Are the chemicals used appropriate (Soap, Detergent/Bleach)? ref: AFI 44-

108, para 3-11

F. POST WASH PROCESS

1. Is ironing equipment maintained at a temp of at least 300 degrees F?

2. Is there a clean linen inspection and mending room?

3. Are clean items transported in containers exclusively for clean linen, clean hampers lined with plastic or reusable liners, placed in a clean cart with a secure plastic or reusable cover?

4. Are clean and soiled textiles transported separately and/or are there physical barriers separating clean form soiled linen?

REFERENCES:

AFI 44-108 Infection Prevention and Control

Association for Professionals in Infection Control (APIC):

“Laundry, Linens, and Textiles” Chap 103

OSHA Bloodborne Pathogen Standard: 1910.1030

Centers For Disease Control (CDC):

“Guidelines for Laundry in Healthcare Facilities”

Healthcare Laundry Accreditation Council (HLAC) “Accreditation Standards 2011 Edition”

NOTES:

The facility accredited by the Health Care Laundry Accreditation Council is highly recommended by not a requirement.

SIGNATURES

Facility Manager: X_________________________________________

Infection Preventist: X_________________________________________

UPDATED: Feb 2020

Notes:

4.5 Appendix E: UNIT TRAINING ASSEMBLY (UTA) CALENDAR

FY 21 additional pick-up/drop-off UTA Sundays (FSS)

08 Nov 2020

06 Dec 2020

10 Jan 2021

21 Feb 2021

07 Mar 2021

18 Apr 2021

16 May 2021

06 Jun 2021

11 Jul 2021

08 Aug 2021

12 Sep 2021

**UTA Calendar will be updated annually.**