Armored Car Services Statement of Work (1-22-2024).pdf

1. SCOPE OF WORK: The contractor shall provide all personnel, supervision, transportation

(armored car vehicles), and labor (armed professional guards) and other items and services necessary to perform the driving, pick-up and delivery of cash and other monetary documents (i.e.

checks, change orders etc.) from the location(s) specified. The contractor shall perform to the standards and specifications in this contract.

2. SCHEDULE OF SERVICES:

See Attachment A (Schedule of Services).

The commissaries are only closed on the following holidays and the contractor shall provide service for all other federal holidays, if required.

Thanksgiving

Christmas

New Year’s Day

3. CHANGE ORDERS: The armored car contractor shall pick-up the Change Order when the deposits are taken to the financial institution or cash vault. The armored car contractor shall deliver the Change Order back to the Commissary on the next scheduled pick-up day as specified in

Attachment A. If the bank is not open on that day, then delivery is required the next day the bank is open.

4. DEPOSITS: The contractor is required to pick-up deposits from the store and deliver the deposit to the financial institution or cash vault designated in Attachment A. The funds will be deposited no later than the next business day of the bank, credit union, cash vault, finance office, or armored car service, as applicable.

5. RECEIPTS: The armored car guard(s) shall report to the Store Director or designated representative(s) who shall sign, date, and obtain a copy of the Contractor's properly completed standard pick-up receipt. The contractor agrees to give a receipt for every deposit received and made for the designated commissary at the time of pick-up. Such receipt, when signed by the contractor shall constitute evidence that the distinctively and securely sealed container(s) has been received, and that the contractor accepts, as stated, carriage of the distinctively and securely sealed container(s). Any and all liabilities which arise or may arise under this agreement begins with the proper delivery of the distinctively and securely sealed container(s) to the contract carrier an terminate with the delivery of the distinctively and securely sealed container(s) by the contractor to the designated consignee (financial institution) named in this agreement and the receipt given to the contract carrier by the consignee.

6. PERSONNEL: The contractor shall provide personnel who possess the skills, knowledge, and training to satisfactorily perform the services required by this contract. The contractor has the sole responsibility of training, providing uniforms, equipping, supervising and discharging of all employees.

This is a service contract and shall require contractor employees to identify themselves as

DEFENSE COMMISSARY AGENCY (DeCA)

ARMORED CAR SERVICES FOR COMMISSARY STORES IN CONUS,

ALASKA, HAWAII, PUERTO RICO, AND GUAM

STATEMENT OF WORK (SOW)

contractor personnel by introducing themselves, or being introduced as contractor personnel, and displaying distinguishing badges or other visible identification for meeting with Government personnel. The contract requires contractor personnel to appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence.

7. BASE ACCESS - SECURITY: (Reference clause 52.204-4500)

8. TRAINING: The contractor shall ensure that all employees are qualified to use the type of weapon issued by the firm in accordance with state and local regulations. The contractor is also responsible for weapon re-qualification. A copy of the individual qualification/re-qualification shall be made available to the Store Director or designated representative upon request. All cost associated with this training shall be borne by the contractor.

9. INSURANCE REQUIREMENTS: Contractor shall maintain the minimum state required insurance of properties on board of any one conveyance covered under this contract and shall furnish a certificate thereof to the Contracting Officer. Contractor shall ensure that the contract number is annotated on the insurance forms.

10. INVOICES: Invoices will be processed and paid through WAWF on a monthly basis.

Invoices shall include a distinct invoice number, store location, appropriate Contract Line Item

Number (CLIN), month of service, and date of invoice. Monthly amounts will be fixed per period of performance. Differences in monthly invoicing will be in accordance with #11, #12 and #13.

11. EXTRA RUNS: The contractor shall complete any additional runs requested by the commissary no later than the next business day of the bank, credit union, cash vault, finance office, or armored car service, as applicable (maximum of 5 per year per location). The contractor may invoice for and shall be paid the appropriate "cost per run" amount, as shown in Attachment A, for any such requested and completed run.

In addition, the contractor may invoice for and shall be paid the appropriate "cost per run" amount, as shown in Attachment A, for any return trip to the commissary due to the fault of commissary personnel not being ready for the scheduled pick-up.

12. MISSED RUNS: Missed runs for any reason other than an “act of god” (events that cannot be avoided through the use of caution and preventative measures), or Installation Security

Lockdown (or similar event), are not acceptable. In such cases, the contractor shall subtract the appropriate "cost per run" amount, as shown in Attachment A, from the month’s invoice where the missed run occurred. (Examples of unexcused missed runs include, but are not limited to: Inability to gain access to the installation due to the contractor not following installation security protocols;

the contractor did not have time to complete the run; contractor vehicle break-down.) NOTE: The

Contracting Officer has the final say on whether or not a missed run can be billed or must be subtracted.

13. TIME WINDOWS: Stores shall have deposits ready for pick up at any point within the defined time window for that location (see Attachment A). If the contractor arrives during the specified time window, and the deposit is not ready, the contractor may leave and the run may be invoiced as a completed run.

If the contractor arrives prior to the specified time window as outlined in Attachment A, and the deposit is not ready, the contractor may wait for the deposit to be prepared in order to complete the pick-up, or the contractor may return later that day during the specified time window to complete the pick-up. If the pick-up is completed, the contractor may invoice for those services.

If the contractor arrives prior to the specified time window, and the deposit is not ready, and the contractor leaves and does not return, then it is considered a “missed run.” (See item #12.)

If the contractor arrives after the specified time window as outlined in Attachment A, and the deposit is ready, the contractor may complete the pick-up and the contractor may invoice for those services. If the contractor arrives after the specified time window, and the deposit has already been taken to the bank or financial institution by store personnel, then it is considered a “missed run.”

(See item #12.)

14. POINT OF CONTACT: The contractor shall provide a specific Point of Contact (POC) (name, email, and phone number) and an Alternate POC (name, email, and phone number) for scheduling problems, missed runs, and other issues.

**End of Statement of Work**