Amendment 1.pdf

State of South Carolina

Request for Proposal

AMENDMENT 1

Solicitation:

Date Issued:

Procurement Officer:

Phone:

E-Mail Address:

Mailing Address:

5400027184 12/20/2024

BRITTANY GREENWAY

864 592-4670 greenwayb@sccsc.edu

SPARTANBURG COMMUNITY COLLEGE

PURCHASING OFFICE

107 Community College Drive Spartanburg SC 29303-4759

DESCRIPTION: Data Backup & Replication System

USING GOVERNMENTAL UNIT: Spartanburg Community College

SUBMIT OFFER BY (Opening Date/Time): 1/14/2025 11:00 AM (EST) (See "Deadline for Submission Of Offer" provision)

QUESTIONS MUST BE RECEIVED BY: 12/12/2024 5:00 PM (EST) (See "Questions from Offerors" provision)

NUMBER OF COPIES TO BE SUBMITTED: ONLINE BIDDING PREFERRED; If submitting Online in SCEIS please See Online Bidding Instructions in Section II.B. If submitting Hardcopy, submit One (1) Original Hardcopy marked “Original”, and One (1) Electronic (digital) Media Copy marked “Copy” (See “Electronic Copies-Required Media & Format” provision Section II.B.) Initial here if NO redacted copy is necessary

CONFERENCE TYPE: Pre-proposal Conference

DATE & TIME: 12/12/2024 10:00AM (EST)

(As appropriate, see "Conferences - Pre-Bid/Proposal" & "Site Visit" provisions)

LOCATION: Spartanburg Community Coll.

131 Community College Drive; LED106

Spartanburg, SC 29303

AWARD &

AMENDMENTS

Award will be posted on 2/28/2025. The award, this solicitation, any amendments, and any related notices will be posted at the following web address: http://www.procurement.sc.gov & https://www.sccsc.edu/about/vendors/purchasing-awards.php

You must submit a signed copy of this form with Your Offer. By signing, you agree to be bound by the terms of the Solicitation. You agree to hold Your Offer open for a minimum of 120 calendar days after the Opening Date. (See "Signing Your Offer" provision.)

NAME OF OFFEROR

(full legal name of business submitting the offer)

Any award issued will be issued to, and the contract will be formed with, the entity identified as the Offeror. The entity named as the offeror must be a single and distinct legal entity. Do not use the name of a branch office or a division of a larger entity if the branch or division is not a separate legal entity, i.e., a separate corporation, partnership, sole proprietorship, etc.

AUTHORIZED SIGNATURE

(Person must be authorized to submit binding offer to contract on behalf of Offeror.)

DATE SIGNED

TITLE

(business title of person signing above)

STATE VENDOR NO.

(Register to Obtain S.C. Vendor No. at www.procurement.sc.gov)

PRINTED NAME

(printed name of person signing above)

STATE OF INCORPORATION

(If you are a corporation, identify the state of incorporation.)

COVER PAGE - ON-LINE ONLY (MAR. 2015)

PAGE TWO

OFFEROR'S TYPE OF ENTITY: (Check one) (See "Signing Your Offer" provision.)

Sole Proprietorship Partnership Other mailto:greenwayb@sccsc.edu http://www.procurement.sc.gov/ https://www.sccsc.edu/about/vendors/purchasing-awards.php http://www.procurement.sc.gov/

(Return Page Two with Your Offer)

HOME OFFICE ADDRESS (Address for offeror's home office / principal place of business)

NOTICE ADDRESS (Address to which all procurement and contract related notices should be sent.) (See "Notice" clause)

Area Code - Number - Extension Facsimile

E-mail Address

PAYMENT ADDRESS (Address to which payments will be sent.)

(See "Payment" clause)

Payment Address same as Home Office Address Payment Address same as Notice Address (check only one)

ORDER ADDRESS (Address to which purchase orders will be sent) (See "Purchase Orders and "Contract Documents" clauses)

Order Address same as Home Office Address Order Address same as Notice Address (check only one)

ACKNOWLEDGMENT OF AMENDMENTS

Offerors acknowledge receipt of amendments by indicating amendment number and its date of issue. (See "Amendments to Solicitation" Provision)

Amendment No. Amendment Issue Date

Amendment No. Amendment Issue Date

Amendment No. Amendment Issue Date

Amendment No. Amendment Issue Date

DISCOUNT FOR

PROMPT PAYMENT

(See "Discount for Prompt

Payment" clause)

10 Calendar Days (%) 20 Calendar Days (%) 30 Calendar Days (%) Calendar Days (%)

PREFERENCES - ADDRESS AND PHONE OF IN-STATE OFFICE: Preferences do not apply. See SC Consolidated Procurement Code Reference 11-35-1524 (E) (5)(b)

PAGE TWO (SEP 2009) End of PAGE TWO

PREFERENCES - A NOTICE TO VENDORS (SEP. 2009): Preferences do not apply. See SC Consolidated Procurement Code Reference 11-35-1524 (E) (5)(b)

AMENDMENT #1

Solicitation #5400027184

AMENDMENTS TO SOLICITATION (JAN 2004)

The Solicitation may be amended at any time prior to opening. All actual and prospective Offerors should monitor the following web site for the issuance of Amendments: www.procurement.sc.gov (b) Offerors shall acknowledge receipt of any amendment to this solicitation (1) by signing and returning the amendment, (2) by identifying the amendment number and date in the space provided for this purpose on Page Two, (3) by letter, or (4) by submitting a bid that indicates in some way that the bidder received the amendment. (c) If this solicitation is amended, then all terms and conditions which are not modified remain unchanged. [02-2A005-1]

Questions from Offerors - Amendment (Jun 2017) The solicitation is amended as provided herein. Information or changes resulting from questions will be shown in a question-and-answer format. All questions received have been reprinted below. The “state’s response” should be read without reference to the questions. The questions are included solely to provide a cross-reference to the potential Offeror that submitted the question. Questions do not form a part of the contract; the “state’s response” does. Any restatement of part or all of an existing provision of the solicitation in an answer does not modify the original provision except as follows: underlined text is added to the original provision. Stricken text is deleted. [02-2a097-1]

ALL OTHER TERMS, CONDITIONS, BIDDING INSTRUCTIONS, AND SPECIFICATIONS REMAIN

UNCHANGED. IF THERE ARE ANY QUESTIONS OR IF ANY CONFUSION OR UNCERTAINTY ARISES AS A RESULT OF THIS AMENDMENT, IT IS THE SOLE RESPONSIBILITY OF THE OFFEROR TO CONTACT THE PROCUREMENT OFFICER FOR CLARIFICATION. CONTACT INFORMATION CAN BE FOUND IN THE TOP

RIGHT HAND CORNER OF THE COVER PAGE OF THIS AMENDMENT. REFERENCE THE “DUTY TO

INQUIRE” CLAUSE IN THE ORIGINAL INVITATION FOR BID.

5400027184 Data Backup & Replication System

Q & A

1. How many faculty and staff M365 users will be protected under this project?

SCC’s Response: Email Procurement for Sizing Document

2. Will all 6k students be included for M365 under this project?

SCC’s Response: Yes. Email Procurement for Sizing Document.

3. Are retention requirements the same for both students & faculty/staff? SCC’s Response:

What are the current sizes for: SCC’s Response: Yes. Email Procurement for Sizing Document.

SharePoint:

Teams:

OneDrive:

Exchange:

4. What is your current retention for Office365?

SCC’s Response: for Exchange, we are keeping indefinitely. All Modules of Office 365 are backed up once every 24 hours.

5. Are there any requirements for a 3rd copy?

SCC’s Response: No.

6. Does the proposed solution maintain the Data Domain on-prem or consider moving to a different storage vendor or cloud-based copy to improve availability SCC’s Response: We would like to replace the Data Domain with a different storage vendor. We would like to maintain a copy on Premise and offsite in the cloud.

7. Is SCC looking for a Managed Service or simply a technology system? Does the institution wish to have full access and control of the backup system?

SCC’s Response: SCC wishes to have full access and control of the backup system. However, the daily management of the system will be performed by our Current Managed Service for the Server Room.

8. How do you currently manage your backups?

SCC’s Response: too Broad of a question.

9. Briefly Describe your current Backup and/or Disaster Recovery Strategy? RPOs? RTOs? Retention Policy?

SCC’s Response: RPO for most systems: 24 hours. For highly critical systems such as ERP/SIS 15 minutes. For cloud-based systems like office 365 the RPO should be near zero. RTO 24 hours for non-critical systems. 4 to 8 hours for critical systems. Cloud systems should be near zero availability, SLA of 99.9%.

10. What RPO/RTO goals do you hope to achieve?

SCC’s Response: See Answer to question 9.

11. Are there multiple campus sites that have servers to be backed up or a single physical campus?

SCC’s Response: There are multiple campuses, but there is one main server room. All the data lives on one campus or in the cloud.

12. What is your bandwidth availability and current utilization for any site with eligible servers?

SCC’s Response: 5GB at the main Circuit.

13. What is the total number of endpoints to be backup up?

SCC’s Response: 100 Virtual Machines.

14. Number of virtual and/or physical servers?

SCC’s Response: 100.

15. Number of workstations and/or laptops?

SCC’s Response: 0

16. What is your current backup schedule?

SCC’s Response: See answers to questions 4 and 9.

17. What are your desired backup retention needs? (E.g., 14 Daily, 4 Weekly, 12 Monthly, 7 Yearly) SCC’s Response: It differs for each type of system. See answer to question number 9.

18. What is the total amount of production data to be backed up? Please exclude any existing backups.

SCC’s Response: Email Procurement for sizing document.

19. How large is the O365 cloud environment to be backed up?

SCC’s Response:

Employee Accounts Exchane Online: 7159.73 GB SharePoint: 2332.41 GB OneDrive: 5822.99 GB Student Accounts Exchange Online: 15149.03 GB SharePoint: 2332.41 GB OneDrive: 5822.99 GB Total (as of 12/16/24): 38619.56

20. Regarding Barracuda, are you looking for the backup system selected in this RFP to replace Barracuda?

SCC’s Response: Yes

21. Is there a specific reason you are not using Microsoft’s native email archive?

SCC’s Response: When standing up a solution years ago, native email archive was primitive and storage was costly. Since we had a solution in place (Barracuda) we never looked at native email archive in Microsoft.

22. What are some examples of third-party applications that SCC is looking to integrate with the proposed backup system?

SCC’s Response: Reporting if not included natively.

23. Is SCC able to accommodate a backup appliance onsite in a data center?

SCC’s Response: Yes.

24. Based on the information requested in section IV, "Information for Offerors to Submit," it appears that SCC is seeking a managed backup and replication solution that is maintained by the offeror within offeror's own infrastructure, rather than solution that is to be deployed within SCC's environment and maintained by SCC personnel. Is this a correct interpretation of SCC's requirements?

SCC’s Response: SCC wants to have control and access over the solution, but we are looking for technology. The solution itself would be maintained and utilized by the managed service for our server room.

25. Regarding the Functional Requirements presented on page 15: To most accurately calculate the sizing of the solution required, detailed information regarding the VxRail-based vSphere environment for which backups are performed is required. Will SCC provide an RVTools report for each vCenter instance that corresponds to the vSphere virtual machines for which backup services are required?

SCC’s Response: Please email the procurement manager and request access to this information. SCC will provide securely.

26. What version of VMware vSphere ESXi is currently used on the VxRail system?

SCC’s Response: Current build for Vcenter is 8.0.3.24322831. Esxi is 8.0.3.24280767.

27. To most accurately calculate the sizing of the solution required, more detailed information regarding SCC's backup policies is required. Please provide the following information for each backup policy that is in use:

a. Name of the backup policy.

b. Type of server or data that is covered by the policy, such as "general VM" or "SQL database."

c. Approximate number of virtual machines covered by the policy.

d. Approximate amount of data covered by the policy.

e. Frequency with which backups are performed beneath the policy.

f. Number of days for which backups created with the policy are retained.

g. If the policy is used for database servers:

h. Frequency of transaction log backups.

i. Period for which transaction log backups are retained.

j. Whether backups created with this policy should be replicated offsite to facilitate disaster recovery (replication is likely required for production servers but might not be required for test servers, for example).

SCC’s Response: see response to questions 1,2,3, and 25

28. The sizing of the backup solution will be influenced by the annual growth rate of the source data for which backups are performed.

What annual growth rate should be factored into the sizing of the solution (15% per year is a commonly used growth rate)?

SCC’s Response: 10%.

29. How many of SCC's users are licensed for Microsoft (Office) 365?

SCC’s Response: See responses to questions 1,2 and 3.

30. How much data is maintained within each of the following Microsoft (Office) 365 services:

a. Exchange Online

b. OneDrive for Business

c. SharePoint Online

d. Teams SCC’s Response:

Employee Accounts:

Exchane Online: 7159.73 GB OneDrive: 5822.99 GB SharePoint: 2332.41 GB Teams: We don’t have this information

Student Accounts Exchange Online: 15149.03 GB SharePoint: 2332.41 GB OneDrive: 5822.99 GB Teams: We don’t have this information.

31. Will the Barracuda email archiving solution be retained, or does SCC intend to convert these archives to native M365 email archiving or some other solution?

SCC’s Response: We would like for the Barracuda solution to be replaced as a part of this RFP. We are not opposed to the native M365 email archiving, but would like another solution in addition. Microsoft does not guarantee the backup of data if someone has modified or deleted it.

32. Approximately how much data is retained in the Barracuda email archiving solution?

SCC’s Response: 6.9 TB.

33. For how many cloud-based virtual servers, such as Azure virtual machines, are backup services required or expected to be required, if any? If backup of cloud-based virtual servers is required, approximately how much data is associated with these cloud-based servers?

SCC’s Response: The only cloud-based backup needed is Microsoft 365 and Barracuda. See the response to question 19 for the 365 sizing and response to question 32 for the Barracuda Sizing.

34. What types of database systems are currently in use (SQL Server is common; MySQL, Oracle, and PostgreSQL are sometimes used)?

SCC’s Response: SQL Server.

35. What is the total number of user licenses in the M365 tenant?

SCC’s Response: Email Procurement for Sizing Document.

36. What is the total number of SPO sites to protect?

SCC’s Response: Email Procurement for Sizing Document.

37. What is the total number of Teams to protect?

SCC’s Response: Email Procurement for Sizing Document.

38. Will partial solutions be considered?

SCC’s Response: No.

39. Will proposals with multiple software solutions be considered?

SCC’s Response: Yes.

40. What are all of the varieties of databases that need protection?

SCC’s Response: Email Procurement for Sizing Document. Also see response to question 34.

41. What is the total number of VMs in production to be protected?

SCC’s Response: 100.

42. Please identify all/any additional 3rd party systems that will need to be protected.

SCC’s Response: Email Procurement for Sizing Document.

43. Please confirm: does "constantly" mean the requirement is for real-time replication of content? Will a minimum SLA be provided?

SCC’s Response: Yes. See response to question 9.

44. Is the protection against threats referring to protecting the source(s) or protecting the backed up data?

SCC’s Response: Protecting the backed-up data in the process of backup and at rest.

45. Is the requirement for the threat protection to be integrated with the backup, or is acceptable if it is an additional solution?

SCC’s Response: The threat protection should be a part of the offer’s solution. One solution is preferred.

46. Is the protection against threats referring to protecting the source(s) or protecting the backed up data?

SCC’s Response: See response to question 44.

47. Is the requirement for the threat protection to be integrated with the backup, or is acceptable if it is an additional solution?

SCC’s Response: See response to Question 45.

48. Please define what is meant by an 'emerging threat'? Please indicate what would be excluded from said threats.

SCC’s Response: We are refering to zero-day attacks and any new threats.

49. Is end-user self-service restore desired? Is delegation of restoration authority desired?

SCC’s Response: See response to question # 24

50. Are you looking for just offsite backup or both backup and replication as part of the solution?

SCC’s Response: Both.

51. Are you opposed to a managed solution for the backups or do they have to be managed by the existing MSP?

SCC’s Response: See response to Question # 24.

52. How should we go about requesting an RVTools export?

SCC’s Response: Email Procurement and ask for Sizing Data.

53. Could you please provide the RPO & RTO for the offsite backup copy?

SCC’s Response: See response to question # 9.

54. Could you please provide the RPO & RTO for offsite replication?

SCC’s Response: See response to question # 9.

55. How many virtual machines require onsite backup protection (if not all)?

SCC’s Response: 100. All.

56. How many virtual machines require offsite backup copy (if not all)?

SCC’s Response: All.

57. Do you require backup file immutability as part of the overall solution?

SCC’s Response: Yes.

58. How many virtual machines require replication (if not all)?

SCC’s Response: 100.All.

59. What type of internal network connectivity speed do the hosts in your VMware environment have?

SCC’s Response: 5GB at the circuit.

60. What type of internal network connectivity speed is available to dedicate to the data backup & replication solution?

SCC’s Response: 5GB connection at the Network Circuit.

61. What type of physical drives back the production VSAN storage (SSD/HDD)?

SCC’s Response: VxRail Dell Hardware.

62. How much internet bandwidth is available to dedicate to offsite backup copy and replication activities on a continual basis?

SCC’s Response: See response to Question 60.

63. How much internet bandwidth is available to dedicate to offsite backup copy and replication activities outside of business hours?

SCC’s Response: See response to Question 60.

64. How many Office 365 users need to be protected with Cloud Backup? What is the current backup and retention for the Office 365 users? How much storage is being consumed for those backups today? How many copies of the Office 365 backup data are stored in diverse locations? If none, is this a requirement?

SCC’s Response: Please email Procurement for Sizing Data. See responses for questions 1,2, 3 and 25.

65. Do either primary or secondary copies of the O3365 backup data need to be immutable and/or air gapped? Is there a preference?

SCC’s Response: We are not familiar with these requirements for cloud systems.

66. Can you provide more details about your growth projections for your cloud-based environment?

SCC’s Response: We expect the size of our data to grow by 10% annually.

67. Can you provide a list of virtual/physical workloads that need to be protected outside of the Office 365 workloads including cpu, memory, provisioned/consumed storage and operating system versions or an Rvtools export for those systems?

SCC’s Response: Email Procurement for Sizing and RV Tools Data.

68. Are there are other cloud servers or services in use today outside of Office 365 (such as Azure Virtual Machines, AWS EC2, etc) that need to be protected? If so, can you provide details?

SCC’s Response: No.

69. Can you provide more details on the type of data being backed up from VMs?

SCC’s Response: Email Procurement for Sizing and RV Tools data.

70. Are there any physical/bare-metal servers that need to be backed up and/or replicated?

SCC’s Response: No.

71. What version of vSphere is deployed on the Vxrail cluster? What is the highest hardware version number utilized on your virtual machines?

SCC’s Response: Vcenter is 8.0.3.24322831. Esxi is 8.0.3.24280767.

72. Which database formats does the solutioned need to support?

SCC’s Response: Microsoft SQL Server. Veeam, VCenter.

73. Can you clarify the expected Recovery Time Objective (RTO) and Recovery Point Objective (RPO) for replicated critical systems?

SCC’s Response: See response to question # 9.

74. What level of granularity do you require for backup and restoration (e.g., file-level, application-level, system-level)?

SCC’s Response: File level.

75. Are there any specific regulatory or compliance requirements (e.g., GDPR, HIPAA) that the system must adhere to? ALL Federal and State level requirements are a requirement.

SCC’s Response:

76. Do the secondary copies of the backup data need to be stored in a geo-diverse location? Do they need to be immutable or air gapped?

SCC’s Response: Secondary copies should be in the cloud in a GeoGraphic diverse locations (Availability Zones). On Prem Backups should be air gapped.

77. What are the primary pain points with your current backup and replication systems?

SCC’s Response: Limited cloud/offsite backup. Slow customer service with the backup manufacturer. Painful, extensive On Prem Software Upgrades.

78. Are you currently replicating your Vxrail workloads? If so, what solution do you use for replication and what RPO/RTO does the solution provide? How often are you replicating the data and how many replicated retention points do you retain?

SCC’s Response: Yes. See the response to question Number 9.

79. What specific scenarios are part of your Disaster Recovery (DR) planning?

SCC’s Response: Ransomware, DDOS, Trojan, and natural disasters.

80. Do you require or desire automated failover and failback capabilities?

SCC’s Response: Yes.

81. How often do you test your current DR plan? What was the outcome of the last DR test or event?

SCC’s Response: Once a year. Our last test was successful.

81. Are there any current issues with downtime, data loss, or recovery times in your current solution?

SCC’s Response: No.

82. How do you currently monitor and address emerging threats, and what would you like to improve?

SCC’s Response: We have a managed services provider for our Server Room and Network environment, along with a Virtual CISO service from our managed service provider. This service alerts us to any issues and we co-manage an action.

83. Are there any recurring issues with downtime, data loss, or recovery times in your current solution?

SCC’s Response: No.

84. Are there specific third-party tools, applications, or integrations beyond those listed that need to be supported?

SCC’s Response: VxRail, Adobe Cloud Storage, Microsoft 365.

85. Regarding Functional Requirements Item#4, what 3rd party applications need to be supported for migration?

SCC’s Response: See response to question # 85.

86. Are you using an existing Incident Response system? If so, what vendor solutions are in place today?

SCC’s Response: Only for EDR (Endpoint Detection & Response).

87. Are you using an existing managed detection and response solution? If so, what is SCC using today?

SCC’s Response: Only for EDR.

88. Are you using an existing endpoint detection and response system? If so, what is SCC using today?

SCC’s Response: Microsoft Defender.

89. Do you prefer subscription-based licensing, perpetual licensing, or a hybrid model?

SCC’s Response: subscription- based.

90. What is your preferred timeline for implementation and transition to the new system?

SCC’s Response: Completed by June 1, 2025

91. Please provide a full RVtools export for the VMWare Environment.

SCC’s Response: Please email procurement for sizing and RVTools Information.

92. Can you provide the entire workload list?

SCC’s Response: We can provide an RVTools Export. Please email procurement for Sizing and RVTools information.

93. Are there any available diagrams for existing systems and platforms?

SCC’s Response: Yes.

94. What does authenticating with Barracuda really mean? Is Barracuda to remain as the e-mail archive solution? Will it remain in place for legacy data and the college wants to move forward with a new archival platform?

SCC’s Response: Please see response to question # 31.

95. The RFP mentions cloud centric but has limited information about cloud workloads. What are the college's future compute plans: on-prem, hybrid cloud, and/or hyperscaler?

SCC’s Response: Hybrid Cloud.

96. What is the scope of the M365 backup need – users (e.g., users, size, etc.)

SCC’s Response: Please email Procurement for sizing information.

97. Approximately how many VM’s are in the VXrail (and any other platforms)?

SCC’s Response: 100

98. Are there any specific challenges or limitations with Barracuda and Veeam implementations that need to be addressed?

SCC’s Response: Slow customer service, painful on Prem Upgrades. Higher availability of backups with cloud availability.

99. What does incident response mean in this context? Storage level Alerting? Integration with other tools? Full MDR? XDR?

SCC’s Response: Protection of the data backups from unauthorized access. Also the ability to pivot and restore where needed.

Ensuring the backups RPO/RTO fit our needs.

100. Are there legacy systems or tools not mentioned that need to be considered for integration? What are the mentioned third party tools that need communication integration?

SCC’s Response: Reporting if not natively available in proposed solution.

101. What data retention policies or compliance requirements need to be supported?

SCC’s Response: See response to question # 9.

102. What are the Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) for systems? Are they the same for all workloads? Is there a prioritization or system grouping?

SCC’s Response: See response to question # 9.

103. Are there specific testing procedures, protocols or reporting to account for?

SCC’s Response: We would like the ability to verify our Backup Schedule and Backup content are available per specifications. We want to know when we have failed backups or errors. See response to question # 9 for RPO/RTO.

a. How often are restores required, and what type of data is typically restored (e.g., full system vs. specific files)?

104. SCC’s Response: While we cannot fully predict when restores will be needed, our hope would be they are minimally needed.

We need to be able to count on them in the event they become neccessary.

105. What are the current threat prevention tools or measures in place?

SCC’s Response: EDR. Microsoft Defender.

106. Are there specific security certifications or standards the system must be compliant with?

SCC’s Response: All federal and State Standards.

107. What logging and alerting mechanisms are used to monitor threats?

SCC’s Response: EDR. Microsoft Defender and Microsoft Tools.

108. Are there cost constraints or budgetary priorities for the solution?

SCC’s Response:

109. Are there specific timelines for migrating data from current systems to the new solution?

SCC’s Response: No Later than June 30, 2025.

110. Is there existing documentation or data mapping available for existing system design?

SCC’s Response: Yes.

111. What reporting metrics are required or critical? (storage utilization, backup success rates, threat mitigation?

SCC’s Response: See response to question # 109.

112. Are there existing reporting tools the solution should integrate with?

SCC’s Response: Power Bi. Although we prefer if the reporting is native to the solution.

113. What datacenter (or cloud/hyperscaler) facilities are available to the college?

SCC’s Response: Full On Premise Server Room available.

114. What growth or scalability expectations should the proposed solution accommodate?

SCC’s Response: 10% per year.

115. Are there planned future projects or technologies that this solution should support?

SCC’s Response: Not at this time.

116. What databases need to be protected, and where do they live?

SCC’s Response: SQL Databases in the On Prem Environment. Numerous cloud databases in the Microsoft 365 environment.