solicitation_South Kaibab Janitorial.doc

COMMERCIAL ITEMS

Solicitation Number: AG-94TZ-S-11-0011

South Kaibab Janitorial Services

Kaibab National Forest

COMMERCIAL ITEMS

Solicitation Number: AG-94TZ-S-11-0011

South Kaibab Janitorial Services

Kaibab National Forest

THIS PROCUREMENT IS RESTRICTED. IT IS SET-ASIDE 100%

FOR SMALL BUSINESS

PRE-BID MEETING:

There will be a Site Visit December 1, 2010 (Thursday) starting at 9:00 a.m. local time. Attendance is not mandatory but highly recommended.

We will meet at:

William Ranger District 742 S. Clover Road Williams, AZ 86046-9122 Phone number: 928-635-5600 Quotations for furnishing the supplies or services in the Schedule may be mailed or hand carried to the address specified in Block 9, USDA Forest Service, Western Zone Contracting Office, 2324 E. McDowell Rd., Phoenix, AZ 85006. Please ensure the solicitation number is clearly marked on the outside of the envelope. Fax quotes may be sent to the attention of Jamie Wade at 602-225-5204. Emailed quotes will not be accepted.

PLEASE RETURN THE FOLLOWING:

1. Completed SF 1449

2. Completed Section B-Pricing

3. Addressed Evaluation Factors (See FAR 52.212-2 Evaluation-Commercial Items (Jan 1999)

4. Completed Representation and Certifications (See FAR 52.212-3)

5. This page with the questions answered as below

CAUTION - LATE Submissions, Modification, and Withdrawals: See provision 52.212-1. All offers are subject to terms and conditions in this solicitation.

ACKNOWLEDGEMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the solicitation numbered and dated as follows:

AMENDMENT NO.

DATE

HAVE YOU OBTAINED A DUNS NUMBER?____________________________________

WHAT IS YOUR DUNS NUMBER?_____________________________________________

SEE FAR Clause 52.204-7 Central Contractor Registration

WHAT IS YOUR TIN NUMBER?_______________________________________________

HAVE YOU REGISTERED IN CCR?____________________________________________

SEE FAR Clause 52.204-7 Central Contractor Registration

If you are registered in CCR have you completed your annual recertification requirements?________

Is your banking information correct and current in CCR?___________________ NOTE: Failure to obtain a DUNS number and register in CCR by the quotation due date will result in the quoter being ineligible for award of a contract. Quoters are encouraged to promptly obtain a DUNS number and register in CCR now, if submitting a quotation to this solicitation.

HAVE YOU REGISTERED IN ORCA?__________________________________________

SEE FAR Clause 52.212-3 Offeror Representations and Certifications--Commercial Items (AUG 2009)

HAVE YOU ADDRESSED THE EVALUATION FACTORS?____________

See FAR 52.212-2 Evaluation – Commercial Items (JAN 1999)

HAVE YOU CONTACTED UP TO FIVE PAST REFERENCES TO COMPLETE PAST PERFORMANCE QUESTIONAIRES? (OPTIONAL)_______________

SCHEDLUE OF ITEMS

BASE PERIOD 1/1/2011 – 12/31/2011

WILLIAM RANGER DISTRICT OFFICE

WILLIAM RANGER DISTRICT SHOWER HOUSE & TRIPLE WIDE

Twice a month service

Once a week service

WILLIAM RANGER DISTRICT CREW QUARTERS

TUSAYAN RANGER DISTRICT OFFICE

September- April Once a week

May-August Twice a week

TUSAYAN RANGER DISTRICT CREW QUARTERS & LITTLE ROCK HOUSE

TOTAL BASE PERIOD __________________

OPTION PERIOD ONE 1/1/2012 – 12/31/2012

WILLIAM RANGER DISTRICT OFFICES

WILLIAM RANGER DISTRICT SHOWER HOUSE & TRIPLE WIDE

Twice a month service

Once a week service

WILLIAM RANGER DISTRICT CREW QUARTERS

TUSAYAN RANGER DISTRICT OFFICE

September- April Once a week

May-August Twice a week

TUSAYAN RANGER DISTRICT CREW QUARTERS & LITTLE ROCK HOUSE

TOTAL OPTION PERIOD ONE __________________

OPTION PERIOD TWO 1/1/2013 – 12/31/2013

WILLIAM RANGER DISTRICT OFFICES

WILLIAM RANGER DISTRICT SHOWER HOUSE & TRIPLE WIDE

Twice a month service

Once a week service

WILLIAM RANGER DISTRICT CREW QUARTERS

TUSAYAN RANGER DISTRICT OFFICE

September- April Once a week

May-August Twice a week

TUSAYAN RANGER DISTRICT CREW QUARTERS & LITTLE ROCK HOUSE

TOTAL OPTION PERIOD TWO __________________

OPTION PERIOD THREE 1/1/2014 – 12/31/2014

WILLIAM RANGER DISTRICT OFFICES

WILLIAM RANGER DISTRICT SHOWER HOUSE & TRIPLE WIDE

Twice a month service

Once a week service

WILLIAM RANGER DISTRICT CREW QUARTERS

TUSAYAN RANGER DISTRICT OFFICE

September- April Once a week

May-August Twice a week

TUSAYAN RANGER DISTRICT CREW QUARTERS & LITTLE ROCK HOUSE

TOTAL OPTION PERIOD THREE __________________

OPTION PERIOD FOUR 1/1/2015 – 12/31/2015

WILLIAM RANGER DISTRICT OFFICES

WILLIAM RANGER DISTRICT SHOWER HOUSE & TRIPLE WIDE

Twice a month service

Once a week service

WILLIAM RANGER DISTRICT CREW QUARTERS

TUSAYAN RANGER DISTRICT OFFICE

September- April Once a week

May-August Twice a week

TUSAYAN RANGER DISTRICT CREW QUARTERS & LITTLE ROCK HOUSE

TOTAL OPTION PERIOD FOUR __________________

PERFORMANCE WORK STATEMENT (PWS)

SECTION I

GENERAL

1-1 PURPOSE AND SCOPE

This contract requires janitorial services and related work in compliance with its terms, specifications and provisions. This includes furnishing labor, equipment, supervision, transportation, operating supplies, and incidentals. The Contractor shall maintain the Tusayan & Williams Ranger District Offices areas in accordance with the statement of work. Various phases of cleaning and janitorial work shall, as a minimum, be carried out at the frequencies indicated on the schedule below. Interference with the Government business shall be avoided. Only the janitorial contractor and their employees will be allowed to be in the buildings, or on the grounds, of the Forest serviced under this contract. Work shall be done after occupant working hours, as shown below. They may be negotiated if necessary to meet the needs of the Forest Service. Cleaning schedules must be approved by the Contracting Officer and the contractor in advance of any changes going into effect. The contractor will commence approximately January 1, 2011 thru December 31, 2011, with the option for renewal thru December 31, 2015.

1-2 PROJECT LOCATIONS

Services will be rendered at the following locations:

Williams Ranger Station, Williams Triplewide, & Little Rock House: 742 South Clover Road, Williams, AZ 86046

Tusayan Ranger Station & Tusayan Ranger District Crew Quarters: 176 Lincoln Log Loop, Grand Canyon, AZ 86023 Pittman Valley Helibase: 1782 FS74 Road, Williams, AZ 86046.

1-3 BIOBASED PRODUCTS

All supplies and materials shall be of a type and quantity that conform to applicable Federal specifications and standards, and to the extent feasible and reasonable; include the exclusive use of biobased products. The Contractor shall utilize the greatest number of biobased products available that meet applicable health and environment specifications.

The following is a list of categories for products that may be required for performance of custodial duties. Each product submitted for use under this contract must be identified with at least one of these categories (some products may be listed under more than one category). Labeling shall be printed on all containers.

All purpose cleaner Degreaser/cleaner

Heavy duty cleaner Deodorizer

Carpet shampoo Floor finish

Gum Remover Floor finish restorer

Disinfectant sanitizer Floor sealer

Extraction Fluid Furniture polish

Floor stripper Glass cleaner

Neutral cleaner (liquid) Grout Sealer

Spot and stain remover Lime and scale remover (tub & tile cleaner)

Air freshener including dispenser Liquid hand soap including dispenser

Bathroom cleaner Stainless steel polish

Brass polish/cleaner Toilet bowl cleaner

Chrome polish/cleaner White board cleaner

Cream cleaner Wood floor cleaner

Solvent spotter Laundry detergent

For more information regarding the Department of Agriculture Biobased Affirmative Procurement Program go to http://www.usda.gov/procurement /biobased/APP.pdf.

1-4 CONTRACTOR REPRESENTATIVE

The contractor shall provide a contract representative for the performance of the work. The name of this person and an alternate(s) who shall act for the contractor when the contractor is absent shall be designated in writing to the contracting officer. The contractor representative or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contractor representative and alternate(s) must be able to read, write, speak, and understand English.

1-5 HOURS OF OPERATION

Cleaning services are to be performed as required in the frequency schedule during the following time periods;

Williams Office: Between the hours of 5 PM and 6 AM Tuesday and Thursday. Weekend cleaning will be between 5 PM Friday and 6 AM Monday, not to interfere with any Government business.

Tusayan Office: Twice a week cleaning will be between 5 PM Tuesday and 6 AM Wednesday. Weekend cleaning will be between 5 PM Friday and 6 AM Monday, not to interfere with any Government business.

Tusayan Office: Once a week cleaning will be between 5 PM Friday and 6 AM Monday, not to interfere with any Government business.

Contractor will provide the Government with a work schedule for daily, weekly, monthly and semi-annual work to be performed.

1-6 CONTRACTOR PERSONNEL

Contractor shall provide the Government with names of employees that will be performing this service. Contractor shall notify Government immediately when changes are made by either email or telephone. Only the contractor and the contractor’s employees are authorized to be in the building and areas surrounding the building, such as the parking lot. Children and pets are not allowed in the building or surrounding area. Exceptions must be approved by Government representative. Any equipment in the building, including but not limited to, radios, typewriters, computers, faxes or copy machines shall not be used by the contractor or the contractor’s employees.

The Contractor is responsible for the key to the building, which will be issued by the Government.

The key shall not be duplicated.

Contractor shall immediately notify the COR if any keys are lost.

1-7 SECURITY

All outside doors shall remain locked while contractor performs work and contractor shall assure that all entrance gates, doors, and windows are locked after services are performed and the security of the building is maintained.

Extinguish all unnecessary lights.

Ensure that the coolers and heaters are turned off or turned down as designated.

Ensure that all entrance doors and windows are closed and locked after services are performed and that the security of the buildings is maintained.

Ensure that any cleanser or cleaning solution used in the performance of janitorial services does not cause damage to Government property.

Janitor closet areas shall be kept clean, neat, and odor free, remove all trash and soiled mop water daily.

1-8 QUALITY CONTROL

The contractor shall develop and maintain a quality control program to ensure custodial services are performed in accordance with commonly accepted commercial practices. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services.

1-9 QUALITY ASSURANCE

The government will periodically evaluate the contractor’s performance in accordance with the Quality Assurance Surveillance Plan.

SECTION II

DEFINITIONS

2.1.1 ACCEPTABLE QUALITY LEVEL (AQL). The maximum allowable deviation from acceptable performance that may occur before the Government will invoke payment deduction. An AQL does not allow a contractor knowingly to offer defective services, but limits reduced payment to circumstances in which defective performance results in a measurable reduction in the value of services rendered.

2.1.2 DEFECTIVE SERVICE: A unit of service which contains one or more defects, or nonconformance with specified requirements.

2.1.3 PERFORMANCE REQUIREMENTS SUMMARY (PRS): Identifies the key service outputs of the contract that will be evaluated by the Government to assure contract performance standards are met by the contractor.

2.1.4 QUALITY ASSURANCE. Those actions taken by the Government to assure services meet the requirements of the Performance Work Statement (PWS).

2.1.5 CONTRACTING OFFICER’S REPRESENTATIVE (COR): A Government person appointed by the contracting officer to help the contracting officer with contract administration and surveillance.

2.1.6 GOVERNMENT INSPECTOR: A Government person responsible for surveillance of contractor performance.

2.1.7 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP): An organized written document used for quality assurance surveillance. The document contains specific methods the Government will use to perform surveillance of the contractor.

2.1.8 QUALITY CONTROL: Those actions taken by a contractor to control the performance of services so that they meet the requirements of the PWS.

2.1.9 RANDOM SAMPLING: A sampling method in which each service output in a unit has an equal chance of being selected.

2.1.10 MATERIAL SAFTETY DATA SHEETS (MSDS): Information that accompanies chemicals in the workplace. MSDS includes details such as the risks, precautions, and first aid procedures associated with the chemical.

SECTION III

GOVERNMENT FURNISHED PROPERTY, MATERIALS, SERVICES

3.1 GOVERNMENT FURNISHED PROPERTY

The Government will furnish the following supplies and materials. The contractor is to notify the COR in writing when supplies are running low. Notification is to be sufficient, a minimum of 1 week, for the government to obtain restock.

· Paper towels, plastic trash bags small and large, hand soap, paper toilet seat covers, and toilet tissue

· Expendable cleaning supplies including disinfectants, germicides, deodorizers, glass cleaner, and wall cleaner.

· Brooms, dust pans, mops, mop buckets, sponges, rags, dusters, and cleaning brushes for each location.

· A commercial vacuum cleaner will be available for use by the contractor at both locations.

Janitorial cart is also available for use by the contractor, this is only at the Williams location.

SECTION IV

CONTRACTOR FURNISHED ITEMS/SERVICES

4.1 CONTRACTOR FURNISED ITEMS - The contractor shall furnish all cleaning supplies and equipment including, but not limited to, non-slip floor wax, spot cleaners for rugs, any equipment/supplies to wax floor and steam clean carpets.

4.2 CONTRACTOR’S SUBMITTALS

A. Schedule – Submit a schedule at least 1 month in advance of required work showing dates, “weekly”, “monthly”, quarterly”, and “semi-annual” work will be performed. Inform the Government of schedule changes at least one week in advance.

B. MSDS Sheets – Provide MSDS sheet Schedule – Submit a schedule at least 1 month in advance of required work showing dates, “weekly”, “monthly”, “quarterly”, and “semi-annual” work will be performed for all materials used or stored in Government Offices.

C. Cleaning Product Information – Manufacturer’s or supplier’s information describing the contents and recommended uses for each cleaning product used.

D. Personnel – Provide and keep current a written list of the names of all contractors’ employees performing duties under this contract.

SECTION V

PERFORMANCE WORK STATEMENT TASKS AND CRITICAL SUBTASKS

The janitorial services shall be performed in accordance with the following specifications at the frequencies prescribed.

Williams Office The two-story building totaling approximately 10,877 square feet of office space, closets, storage areas, entrance ways, corridors, lobbies, and restrooms.

Year-round: 3 days a week

Tuesday and Thursday between 5 PM and 6 AM the following day.

Weekend cleaning between 5 PM Friday and 6 AM Monday, not to interfere with any Government business.

Williams The triple wide is a meeting room of approximately 1200 square feet.

Shower House The shower house includes 3 shower stalls, 1 changing room, and 2 restrooms

& Triple Wide totaling approximately 414 square feet.

For months of September through April both areas are to be cleaned twice a month, during the first and third weeks of the month.

For months of May through August both areas are to be cleaned once a week over the weekend between 5 PM Friday and 6 AM Monday, not to interfere with any Government business.

Williams Crew There are 2 crew quarters buildings at the Williams Ranger District Admin

Quarters Site (Camp Clover), 1697 square feet and 1350 square feet of residential living space for temporary housing.

There are 2 crew quarters buildings at Pittman Valley Helibase, both are 1026 square feet.

Cleaned annually in March.

Tusayan Office The two-story building totaling approximately 3000 square feet of office

& Fire Shop space, closets, storage areas, entrance ways, corridors, lobbies, and

Restroom restrooms.

For the months of September through April to be cleaned once a week.

Over the weekend between 5 PM Friday and 6 AM Monday, not to interfere with any Government business.

For the months of May through August to be cleaned twice a week.

On Tuesday between 5 PM and6AM, and

Over the weekend between 5 PM Friday and 6AM Monday, not to interfere with any Government business.

Tusayan Crew There are 3 crew quarters buildings each approximately 1248 square feet Quarters & of residential living space for temporary housing.

Little Rock House The Little Rock House is approximately 532 square feet of residential living space used on an occasional basis.

Cleaned annually in March.

5.1 Daily Services (Each Scheduled Visit)

A. Restrooms (All Sites):

1. Clean and sanitize using a germicidal disinfectant:

a. Floors shall be swept and damp mopped. Baseboards shall be cleaned.

b. Toilets and urinals shall be washed and sanitized. No rust or encrustation shall remain. Urinal deodorant cakes shall be replaced as necessary.

c. Traps and floor drains shall be maintained to eliminate odor at all times.

d. Washbasins shall be scoured.

e. All surfaces including mirrors, shelves, dispensers, and fixtures shall be, dusted, damp-wiped and polished.

2. Dispensers and receptacles:

a. Collect and remove trash, replace plastic trash bags in receptacles.

b. All waste and trash collected shall be placed where designated by the government.

c. Paper towel, soap, paper toilet seat cover, and toilet paper dispensers filled.

3. Two extra rolls of toilet paper at each toilet.

B. General Office (All Sites):

1. Trash & Recyclables

a. Collect and remove trash and recyclables, replace plastic trash bags in receptacles.

b. Remove all trash and recyclables from the building to dumpsters as designated by the government.

2. Carpeted Areas

a. Vacuum carpeted areas to remove all obvious surface dirt from traffic areas and from under furniture. Thoroughly vacuum on all scheduled days of performance in hallways or common areas.

3. Hard Surface Floors

a. Dust mop hard surface floor areas. Spot clean spills and mud. Remove marks left by soles of shoes. Insure the floor is free of debris and grit.

4. Clean light switch plates, walls, doors, door hardware, including visible handprints, smudges and grease along door edges (inside and outside doors).

5. Clean, sanitize, and polish drinking fountain/units. Remove all mineral deposits.

6. Sweep walkways outside the office building to keep them clear of leaves, pine needles, and debris.

7. Maintain janitor's storage area to keep it neat and clean.

8. Clean and wipe down table and countertop surfaces in break-room areas.

C. Williams Shower House:

1. Sweep walkways and restroom entryway removing dust and dirt.

2. Dust mop all restroom floors using dust-attracting product on mop. Wet mop restroom floors, removing black marks, spot waxing the floors as needed to retain shine.

3. Empty all waste receptacles. Place plastic trash can liners in all waste baskets. All waste and trash collected may be placed where designated by the government.

4. Clean and disinfect entry door handles and push plates.

5. Scrub/clean/disinfect/polish all sinks, toilets and urinals including faucet connections, using suitable scale remover, germicide, and/or deodorant.

6. Mirrors, shelving, dispensers, chrome fixtures, door handles and push plates shall be disinfected, damp-wiped, and polished.

7. Replenish restroom supplies, i.e. soap, toilet tissue, paper hand towels, deodorant cakes, etc.

8. Maintain janitor's storage area to keep it neat and clean.

5.2 Weekly (To be performed at beginning of the week & in addition to daily service) A. General Office:

1. Wet mop tile floors, removing black marks, spot waxing the linoleum floors as needed to retain shine.

2. Clean ground level windows in the front and rear entry areas of the office.

3. Dust windowsills in the front and rear entry areas of the office.

4. Remove cobwebs within reach of a duster.

5. Remove finger marks and smudges from door frames, doors, and door handles.

6. Spot clean minor stains or spills on carpet.

7. Dust horizontal surfaces of all file cabinets, tables, counter-tops, and chairs. This includes window sills and desks, but do not disturb work materials.

B. Williams Triplewide (May-Aug and 1st/3rd weeks Sept-Apr):

(Note: Services to be performed are only for the large conference room on the south end of the building.)

1. Empty all waste receptacles. Place plastic trash can liners in all waste baskets. All waste and trash collected may be placed where designated by the government

2. Sweep steps and decks to the extent that the front and rear entrances to the large meeting room on the south end are cleared removing dust and dirt. Sweep black top walkway from the northwest room to the south to the point where it ties in to the deck on the southeast side of the building.

3. Vacuum carpeted floors.

5.3 Monthly (To be perfomred at beginning of the month & in addition to daily & weekly services) A. Restrooms (All Sites):

1. Using disinfectant, scrub clean and damp-wipe full surface area of restroom/lavatory wall and stall partitions. Using an appropriate cleaner, remove any marks or streaks on the partitions.

2. Clean and disinfect all bathroom receptacles.

B. General Office:

1. Clean the windows in the interior office doors that contain windows (Williams).

2. Dust and wipe clean the banisters and baseboards along the stairs and balcony to the second story in both stairwells (Williams).

3. Dust ceilings, dust and damp-wipe doors, window blinds and windowsills.

4. Remove cobwebs from corners and windowsills and elsewhere as visible.

C. Williams Shower House:

1. Using disinfectant, clean and damp-wipe full surface area of restroom/lavatory wall, stall/partitions, doors, window frames, sills, and mirrors.

2. Clean/disinfect all waste receptacles.

5.4 Quarterly(to be performed during the months of March, June, September, December) A. Little Rock House

1. Vacuum/sweep entire house inside.

2. Dust and remove cobwebs from corners, ceiling, windowsills, blinds, and baseboards.

3. Clean and disinfect kitchen including: cupboards, sinks, counters, windowsills, stoves, ovens, and refrigerators (inside and out).

4. Clean windows inside and out.

5. Clean and disinfect bathrooms including: sinks, bathtub, showers, toilets and floors.

5.5 Annually

A. General Office

The following work shall be done in September. Each item shall be scheduled with the COR at least two weeks in advance of the work.

1. Steam clean all carpet areas with a commercial carpet steam cleaner-extractor.

2. Clean inside/outside windows (ground-level only at Williams).

3. Thoroughly clean tiles in front and rear entrance areas as needed to remove accumulated grime and buildup (Williams).

4. Empty, clean, and disinfect all smoking receptacles.

B. Crew Quarters

Clean up to four (4) houses at Tusayan, two (2) houses at Camp Clover, and two (2) at Pittman Valley Helibase which are used as crew quarters for temporary employees prior to the start of the season when the buildings are vacant (March).

1. Vacuum/sweep entire house inside.

2. Dust and remove cobwebs from corners, ceiling, windowsills, blinds, and baseboards.

3. Clean and disinfect kitchen including: cupboards, sinks, counters, windowsills, stoves, ovens, and refrigerators (inside and out).

4. Dispose of food items left by previous tenants.

5. Clean windows inside and out.

6. Clean and disinfect bathrooms and laundry facilities including: sinks, bathtub, showers, toilets and floors.

SECTION VI - GOVERNMENT PUBLICATIONS/INDUSTRY STANDARDS/STATE STANDARDS/GOVERNMENT STANDARDS/TECHNICAL EXHIBITS The following attachments are hereby made a part of this contract.

Wage Determination No.: 2005-2023 Revision No. 12 dated 06/22/2010

9 pages

SECTION VII

PERFORMANCE REQUIREMENTS SUMMARY (PRS)

Daily

Cleaning

Task 5.1 (Services

Performed

Each

Scheduled

Visit)

RESTROOMS

· Floors are to be free of surface dirt and sweep and damp mopped.

· Clean and sanitize all surfaces with a germicidal disinfectant, toilets, urinals, sinks and sink area, mirrors, soap dispensers, towel dispensers, waste receptacles, door handles, door surfaces, toilet/urinal partitions, and walls within the splash area of sink and paper towel dispensers.

· Polish mirrors and mirror surfaces.

· Spot clean all other surfaces. - Clean walls and other surfaces (such as exposed pipe) splashed by sinks, soap dispensers, toilets or urinals.

· Dust all horizontal surfaces including exposed pipes, valves, and fittings, heaters, tops of moldings, partitions, dispenser, and shelves.

· Collect and remove trash, and replace waste receptacles liners and sanitary napkin receptacle liners, Liners shall be intact and clean.

· Fill toilet tissue, paper towel and soap dispensers. Each toilet shall be supplied with two spare rolls of toilet paper at a location designated by the Government.

GENERAL OFFICE

· Collect and remove trash and recyclables, and replace waste receptacles liners. Liners shall be intact and clean.

· Remove all trash and recyclables from the building to dumpsters designated by the Government.

· Dust mop hard surface floor areas.

· Spot vacuum carpeting. Vacuum traffic areas and individual offices.

· Wipe down table and countertop surfaces in break room areas.

· Sweep outside entrances, landings, steps, and sidewalks. Clean entry way mats.

· Drinking fountains are sanitized and polished.

· Clean light switch plates, walls, doors, door hardware to remove handprints and smudges.

WILLIAMS SHOWER HOUSE

· Sweep outside walkways.

· Dust mop and wet mop floors.

· Collect and remove trash, and replace waste receptacles liners and sanitary napkin receptacle liners, Liners shall be intact and clean.

· Scrub/clean/disinfect/polish sinks, toilets, urinals, mirrors, shelving, chrome fixture, and door plates/handles.

· Replenish supplies and fill dispensers.

All daily services will be subject to visual checks by the COR.

Random Sampling of Check Lists turned in.

Customer Complaints: All complaints will be substantiated for validity.

Poor performance will result in more stringent and more frequent inspections All required services are performed and no more than five (5) customer complaints are received and substantiated by the COR per calendar month. 95% AQL

Full payment will be received for acceptable work. Rework of unacceptable work will be permitted if the schedule allows for this. If the unacceptable work is not reworked, a deduction will be made.

Incentives/Disincentives:

+ Full payment for acceptable work

+ Less stringent inspections for good performance

+ Good evaluation for good performance

- Rework of unacceptable work

- Additional inspection for poor performance

- Deduction of payment percent for service

-poor evaluation on poor performance.

Weekly Cleaning Task 5.2

GENERAL OFFICE

· Full vacuum all carpeting. Full vacuum includes areas under desks, tables, chairs, at the base of furniture and walls.

· Remove dust from front entry and reception area windowsills. Remove all cobwebs within reach of duster.

· Clean and polish kick plates, door hardware, push bars, and door surfaces.

· Spot clean minor spills and stains on carpet

· Sanitize light switch plates and adjacent wall areas.

· Dust all horizontal surfaces of all file cabinets, bookcase sections, display cases and window ledges with treated cloth or glass cleaner.

TRIPLEWIDE

· Remove all trash from the building to dumpsters designated by the Government. Replace plastic trash can liners. Liners shall be intact and clean.

· Vacuum carpeted floors.

· Sweep walkways, steps, and decks from front and rear entrances around south end of building and both walkways that access the parking lots.

All weekly services will be subject to visual checks by the COR.

Random Sampling of Check Lists turned in.

Customer Complaints: All complaints will be substantiated for validity.

Poor performance will result in more stringent and more frequent inspections

All required services are performed and no more than five (5) customer complaints are received and substantiated by the COR per calendar month. 95% AQL

Full payment will be received for acceptable work. Rework of unacceptable work will be permitted if the schedule allows for this. If the unacceptable work is not reworked, a deduction will be made.

Incentives/Disincentives:

+ Full payment for acceptable work

+ Less stringent inspections for good performance

+ Good evaluation for good performance

- Rework of unacceptable work

- Additional inspection for poor performance

- Deduction of payment percent for service

-poor evaluation on poor performance.

Monthly Cleaning Task 5.3

RESTROOMS

· Scrub and disinfect bathroom walls and stall partitions.

· Clean and disinfect all bathroom trash receptacles.

GENERAL OFFICE

· Dust high and low areas not reached in weekly/daily dusting including: light fixtures, corners, ceilings, fans and wall vents, blinds, and windowsills.

· Clean windows in interior office doors.

· Dust and wipe clean the banisters, handrails, and baseboards along stairs and balcony to second floor in both stairwells (Williams)

· Remove cobwebs from corners and windowsills.

WILLIAMS SHOWER HOUSE

· Scrub and disinfect bathroom walls and stall partitions, doors, window frames, sills, and mirrors.

· Clean and disinfect all trash receptacles.

All monthly services will be subject to visual checks by the COR.

Random Sampling of Check Lists turned in.

All required services are performed and no more than five (5) customer complaints are received and substantiated by the COR per calendar month. 95% AQL

Full payment will be received for acceptable work. Rework of unacceptable work will be permitted if the schedule allows for this. If the unacceptable work is not reworked, a deduction will be made.

Incentives/Disincentives:

+ Full payment for acceptable work

+ Less stringent inspections for good performance

+ Good evaluation for good performance

- Rework of unacceptable work

- Additional inspection for poor performance

- Deduction of payment percent for service

-poor evaluation on poor performance.

Quarterly

Task 5.4

LITTLE ROCK HOUSE

· Vacuum and sweep the entire house.

· Dust and remove cobwebs from corners, ceilings, windowsills, blinds, and baseboards.

· Clean and disinfect kitchen cupboards, sinks, countertops, windowsills, stoves, ovens and refrigerators.

· Dispose of leftover food items.

· Clean windows inside and out.

· Clean and disinfect bathrooms and laundry facilities including sinks, bathtubs, showers, toilets, and floors.

All services will be subject to visual checks by the COR.

Random Sampling of Check Lists turned in.

All required services are performed and no more than five (5) customer complaints are received and substantiated by the COR per calendar month. 95% AQL

Full payment will be received for acceptable work. Rework of unacceptable work will be permitted if the schedule allows for this. If the unacceptable work is not reworked, a deduction will be made.

Incentives/Disincentives:

+ Full payment for acceptable work

+ Less stringent inspections for good performance

+ Good evaluation for good performance

- Rework of unacceptable work

- Additional inspection for poor performance

- Deduction of payment percent for service

-poor evaluation on poor performance.

Annually Task 5.5

GENERAL OFFICE

· Shampoo all carpet areas and mats.

· Empty and disinfect smoking receptacles.

· Clean inside and outside office windows (ground level only at Williams)

· Thoroughly clean times in front and rear entry areas to remove accumulated grime and buildup

CREW QUARTERS

· Vacuum and sweep main floor of house in the living areas (not basement or attic).

· Dust and remove cobwebs from corners, ceilings, windowsills, blinds, and baseboards.

· Clean and disinfect kitchen cupboards, sinks, countertops, windowsills, stoves, ovens and refrigerators.

· Dispose of leftover food items.

· Clean windows inside and out.

· Clean and disinfect bathrooms and laundry facilities including sinks, bathtubs, showers, toilets, and floors.

All services will be subject to visual checks by the COR.

Random Sampling of Check Lists turned in.

Customer Complaints: All complaints will be substantiated for validity.

Poor performance will result in more stringent and more frequent inspections All required services are performed and no more than five (5) customer complaints are received and substantiated by the COR per calendar month. 95% AQL

Full payment will be received for acceptable work. Rework of unacceptable work will be permitted if the schedule allows for this. If the unacceptable work is not reworked, a deduction will be made.

Incentives/Disincentives:

+ Full payment for acceptable work

+ Less stringent inspections for good performance

+ Good evaluation for good performance

- Rework of unacceptable work

- Additional inspection for poor performance

- Deduction of payment percent for service

-poor evaluation on poor performance.

PERFORMANCE REQUIREMENTS STANDARDS:

Performance requirement standards are described in the Performance Requirements Summary Tables above for daily, weekly, monthly, and semi-annual work. The Contractor is expected to ensure services are provided or performed to the appropriate standards through the Contractor’s Quality Control Plan. Except as stated in the summary tables, services required by this contract are generally of such a nature that nonconforming or incomplete performance disclosed by Government inspection is not subject to correction by re-performance or late performance, and will result in a deduction being made to the contract price for the month.

INSPECTION PROCEDURE:

Inspection of the office buildings to determine the acceptability of the workmanship will be made by the Government, and any deficiencies encountered will be called to the attention of the Contractor. Correction of deficiencies will be made prior to re-inspection and acceptance of work by the Government in compliance with the performance standards.

Any Government personnel or visiting public may observe unacceptable services, incomplete work or required services not performed and may contact the CO or the COR to communicate a complaint. Customer complaints will be substantiated by the COR for validity. Should the COR determine that the complaint is valid, the COR will inform the Contractor orally and in writing within 48 hours of validation of the complaint. Refer to the Performance Requirements Summary Tables for remedy for non-conforming services.

ACCEPTANCE:

Workmanship shall be of an acceptable quality such as would be found in a business office visited by the general public and meet the acceptable quality level (AQL) listed in summary.

PAYMENT:

Payment will be made monthly for work meeting or exceeding the AQL completed and accepted by the Government covering the previous month’s service. Upon acceptance, the Government will pay monthly the appropriate amount determined by the occurrence of the services as stated in the Schedule of Items

Deductions – anytime the performance of services falls below the AQL, a deduction for services that cannot be re-performed will be made based on the level of service provided for that month. If the performance AQL is 95% for a particular deliverable item and that item is missed or the acceptable performance level drops below the AQL, the amount due for that pay item will be deducted to the appropriate level of acceptable performance for service provided for that month.

Continuation of SF1449 Block 27: The full text of a clause or provision may be accessed electronically at www.arnet.gov/far/

CONTRACT CLAUSES

FAR 52.212-4 Contract Terms and Conditions—Commercial Items (June 2010)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to the Contract Disputes Act of 1978, as amended (41 U.S.C. 601-613). Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at FAR 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, contract line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—Central Contractor Registration, or 52.232-34, Payment by Electronic Funds Transfer—Other Than Central Contractor Registration), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR Part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR Part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected contract line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in Section 611 of the Contract Disputes Act of 1978 (Public Law 95-563), which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—

(A) The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.

(vii) The interest charge made under this clause may be reduced under the procedures prescribed in 32.608-2 of the Federal Acquisition Regulation in effect on the date of this contract.

(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon:

(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or

(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.

(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.

(l) Termination for the Government’s convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work hereunder and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the Contractor can demonstrate to the satisfaction of the Government using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the Government any right to audit the Contractor’s records.