A19-SOL.pdf

SEE ADDENDUMIS CHECKED

CODE 18a. PAYMENT WILL BE MADE BY

CODE

FACILITYCODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

OFFEROR

CAS

Washington DC 20210 200 Constitution Ave, NWS-4307 Customer Acquisition Services US Department of Labor

CODE 16. ADMINISTERED BYCODE

X

X

X

541611

SIZE STANDARD:

100.00 % FOR:SET ASIDE:UNRESTRICTED ORCAS

REQUEST FOR

PROPOSAL

(RFP)

INVITATION

FOR BID (IFB)

10. THIS ACQUISITION ISCODE

REQUEST FOR

QUOTE (RFQ)

14. METHOD OF SOLICITATION

13b. RATING

NORTH AMERICAN INDUSTRY

CLASSIFICATION STANDARD

(NAICS):

SMALL BUSINESS

09/12/2024 1200 ED

09/05/2024

(215) 446-3708Philip Ward (No collect calls)

INFORMATION CALL:

FOR SOLICITATION 8. OFFER DUE DATE/LOCAL TIMEb. TELEPHONE NUMBER a. NAME

4. ORDER NUMBER3. AWARD/ 6. SOLICITATION

1605C3-24-Q-00056

5. SOLICITATION NUMBER

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1. REQUISITION NUMBER PAGE OF

1 18 1605-HRC-24-NAT-0105OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

TELEPHONE NO.

17a. CONTRACTOR/

15. DELIVER TO

Washington DC 20210 200 Constitution Ave, NWS-4307 Customer Acquisition Services

9. ISSUED BY

7.

2. CONTRACT NO.

EFFECTIVE DATE

$24.5

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW

ISSUE DATE

DELIVERY FOR FREE ON BOARD

(FOB) DESTINATION UNLESS

BLOCK IS MARKED

11.

SEE SCHEDULEX

12. DISCOUNT TERMS THIS CONTRACT IS A RATED

ORDER UNDER THE DEFENSE

PRIORITIES AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

13a.

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

HUBZONE SMALL

BUSINESS

8(A)

US Department of Labor

WOMEN-OWNED SMALL

BUSINESS (WOSB)

ECONOMICALLY DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

The US Department of Labor (DOL), Office of the Senior Procurement Executive (OSPE) on behalf of OASAM/Office of Human Resources (OHR) intends to solicit and award a firm-fixed price contract for Suicide Gatekeeper training as described in the attached Solicitation and Performance Work Statement (PWS).

The Period of Performance is six-months from the contract award date.

(Use Reverse and/or Attach Additional Sheets as Necessary)

HEREIN, IS ACCEPTED AS TO ITEMS:

X

XX

DATED

Helen A. Williams

. YOUR OFFER ON SOLICITATION (BLOCK 5),

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER

ARE

ARE

31c. DATE SIGNED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print)

ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

26. TOTAL AWARD AMOUNT (For Government Use Only)

OFFER

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

ARE NOT ATTACHED.

ARE NOT ATTACHED.

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

30b. NAME AND TITLE OF SIGNER (Type or print)

30a. SIGNATURE OF OFFEROR/CONTRACTOR

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

25. ACCOUNTING AND APPROPRIATION DATA

29. AWARD OF CONTRACT: REFERENCE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32c. DATE 32b. SIGNATURE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

40. PAID BY39. S/R VOUCHER NUMBER38. S/R ACCOUNT NUMBER

37. CHECK NUMBER

FINALPARTIAL

36. PAYMENT

FINALPARTIAL

35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER33. SHIP NUMBER

COMPLETE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

42d. TOTAL CONTAINERS42c. DATE REC'D (YY/MM/DD)

42b. RECEIVED AT (Location)

42a. RECEIVED BY (Print)

41c. DATE41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

STANDARD FORM 1449 (REV. 11/2021) BACK

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

Questions are due 12:00 PM EST, 09/09/2024.

Responses to the solicitation are due 12:00 PM

EST, 09/12/2024.

0001 SUICIDE GATEKEEPER TRAINING

Product/Service Code: R499

32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

18 2 of

1 - SCHEDULE OF PRICES

1.1 General

As a firm-fixed price contract, the contract price includes all labor, materials, equipment, and services necessary for performance on the contract. The Contract Price may be adjusted only by a written Contract modification signed by the Contracting Officer (CO).

1.2 Pricing Schedule

The resultant BPA Call Order will contain four Contract Line Item Numbers (CLINs) as shown below. Failure to complete the table will result in the quotation being deemed incomplete.

Period of Performance Description of Services Number of Units Unit

Measure Price Per

Unit Subtotal

In-person Training Session (35 Attendee Max) 11 EACH

Self-Paced Training Sessions 1400 EACH Base

Travel 0 LOT

NOTE: Travel should be left blank in the chart above and will be reimbursed as appropriate in accordance with the Section 1.3 - Contractor Travel below.

1.3 Contractor Travel

The Contractor will be reimbursed for the direct costs of transportation, lodging, meals, and incidental expenses of personnel when authorized. No travel costs for Contractor personnel travel from place of residence to and from the normally assigned worksite will be reimbursed by the Government. No international travel is allowed under this contract. If/when travel is deemed necessary by the CO/COR, any such approved travel and per diem shall be reimbursed in accordance with the Federal Travel Regulations and FAR 31.205-46.

2 - PERFORMANCE WORK STATEMENT

PART 1 - GENERAL INFORMATION

This is a non-personnel services contract to provide training services for Department of Labor (DOL) employees. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the government. The Department is looking for a contractor to provide Suicide Gatekeeper Training (SGT) (and applicable certification) for DOL employees.

Volunteers throughout the organization will receive a blend of in person and virtual training, with a self-paced option, on evidence-based practical techniques to significantly assist in helping employees transition from stress to well-being.

1.1 Description of Services/Introduction:

The contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and non- personal services necessary to perform SGT as defined in this Performance Work Statement (PWS), except as specified in section 3 as government furnished property and services. The contractor shall perform to the standards in this contract action.

1.2 Background:

Suicide prevention is an immediate need of DOL, as the agency looks to actively increase employee well-being as part of its mental health initiative. SGT is specifically for volunteers as DOL strives towards overall improved performance, employee engagement, organizational effectiveness, efficiency, and oversight responsibilities while accomplishing the DOL mission.

The agency has an interest in extending training to employees on how to identify individuals showing warning signs of suicide risk and how to assist employees in obtaining the services they need.

1.3 Obejctives:

The objective of this procurement consists of a contractor providing course completion and in person and online training on suicide awareness and prevention. Within the training sessions, the contractor shall provide a multi-level scientifically validated approach, or roadmap, to help volunteers identify and assist in transitioning an employee in crisis from stress to well-being, and overall improved relationships and health.

Key components covered in training include:

• How to question, persuade and refer someone who may be suicidal.

• How to get help for yourself or learn more about preventing suicide.

• The common causes of suicidal behavior.

• The warning signs of suicide.

• How to get help for someone in crisis.

1.4 Scope:

The scope of work shall include training services for DOL employee volunteers. Services include in person or online training for participating employees, and (where practicable) adopting some of the vocational and professional competencies into SGT and promoting a culture of competence.

1.5 Period of Performance:

Six months from the date of contract award.

1.6 General Information

\1.6.1 Quality Control:

The contractor shall develop and maintain an effective quality control plan (QCP) to ensure services are performed in accordance with this PWS. The QCP shall document the overall approach to quality assurance activities. The QCP shall provide specifics regarding how the contractor defines, implements, and assures quality during the Period of Performance. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor's QCP is the means by which the contractor is assured that the work complies with the requirement of the resulting order. The QCP is to be delivered with the contractor's quotation. After acceptance of the QCP the contractor shall receive the Contracting Officer's acceptance in writing of any proposed change to his QCP.

1.6.2 Quality Assurance:

The Government shall evaluate the contractor's performance under this order in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). The Quality Assurance Surveillance Plan will be established within 10 days of award.

1.6.3 Government Remedies:

The Contracting Officer shall follow FAR 52.212-4, “Contract Terms and Conditions-Commercial Items” or 52.246-4, “Inspection of Services-Fixed Price” for contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

1.6.4 Recognized Holidays:

Contractor is not required to perform services on holidays.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Day Christmas Day Independence Day

1.6.5 Hours of Operation:

The contractor is responsible for conducting performance between the hours of approximately 8:00 am to 5:00 p.m., ET, Monday through Friday, except Federal holidays or when the government facility is closed due to local or national emergencies, administrative closings, or similar government directed facility closings. The contractor must at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this statement of work when the government facility is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

Telecommuting or “work at home” is authorized under this contract action unless onsite presence for the event is required by the Department of Labor.

1.6.6 Place of Performance:

For the in-person portion of the training, the work shall be performed at the following DOL locations:

1) Department of Labor HQ Office Frances Perkins Building 200 Constitution Ave NW Washington DC 20210

2) Department of Labor – Boston Office JFK Federal Building, Room E-215 Boston, MA 02203

3) Department of Labor – New York Office

201 Varick Street, Room 813 New York, NY 10014

4) Department of Labor – Philadelphia Office 1835 Market Street, Suite 2100 Philadelphia, PA 19103-2968

5) Department of Labor – Atlanta Office Sam Nunn Atlanta Federal Center 61 Forsyth St., S.W.

Atlanta, GA 30303

6) Department of Labor – Chicago Office 230 S. Dearborn Street Chicago, IL 60604

7) Department of Labor – Kansas City 2300 Main Street Kansas City, MO 64108

8) Department of Labor – Dallas Office Maceo Smith Federal Building 525 Griffin Street Dallas, TX 75202-5028

9) Department of Labor – Denver Caesar Chavez Federal Building 1244 Speer Blvd.

Denver, CO 80204

10) Department of Labor – San Francisco Office 90 7th Street San Francisco, CA 94103

11) Department of Labor – Seattle 300 Fifth Avenue Seattle, WA 98104

For the online portion of the training, the contractor shall coordinate with DOL and conduct the training from their facility/office.

1.6.7 Type of Contract:

The government anticipates award of a fixed price purchase order.

1.6.8 Security Requirements:

The contractor shall be responsible for safeguarding all Government equipment, information, and property provided for contractor use.

1.6.9.Special Qualifications:

N/A

1.6.10 Post Award Conference/Periodic Progress Meetings:

The contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, Contracting Officer’s Representative (COR), and other government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings, the Contracting Officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.11 Contracting Officer's Representative:

A COR will be delegated separately.

1.6.12 Key Personnel:

The following personnel are considered key personnel by the government: Contract Manager.

The contractor shall provide a Contract Manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the Contracting Officer.

The Contract Manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract action. The Contract Manager or alternate shall be available between 8:00 a.m. to 5:00p.m., ET, Monday through Friday, except Federal holidays or when the government facility is closed for administrative reasons.

1.6.13 Identification of Contractor Employees:

All contract personnel attending meetings, answering government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor personnel will be required to wear badges in the performance of this service.

1.6.14 Organizational Conflict of Interest:

Contractor and subcontractor personnel performing work under this contract action may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI), as defined in FAR Subpart 9.5. The contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.15 Phase In/Phase Out Period:

N/A

PART 2 - DEFINITIONS & ACRONYMS

Contracting Officer’s Representative. A representative from the requiring activity assigned by the Contracting Officer to perform surveillance and to act as liaison to the contractor

Defective Service. A service output that does not meet the standard of performance associated with it in the Performance Work Statement.

Quality Assurance. Those actions taken by the government to assure services meet the requirements of the Performance Work Statement.

Quality Assurance Surveillance Plan. An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control. Those actions taken by a contractor to control the performance of services so that they meet the requirements of the

PWS.

PART 3 - GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.1 General:

The government will provide, the facilities, equipment, materials, and/or services listed. below.

An initial meeting space for in-person participants at the Frances Perkins Building as well as appropriate online interaction for virtual participants.

3.2 Equipment:

The government will provide equipment and online videoconference services for all attendees.

3.3 Services:

The government will coordinate the list of participants for this training session and provide the participant list to the contractor.

3.3.1 Utilities:

Not applicable

3.4 Facilities:

The hybrid approach will include onsite and online training for employees from an approved telework location. The government will furnish all necessary workspace required for the contractor to support the effort(s) outlined in this PWS, to include desk space, telephones, computers and other items necessary to maintain an office environment suitable to participate in this specific training.

PART 4 - CONTRACTOR FURNISHED ITEMS AND SERVICES

4.1 General:

Except for those items specifically stated to be government furnished in Part 3, the contractor shall furnish all other items required to perform the services in this PWS.

4.2 Clearance:

Not applicable

PART 5 - SPECIFIC TASKS

5.1 Services

The contractor is expected to provide the following deliverables in accordance with the scope of work.

· The Contractor will provide all promotional materials for DOL SGT advertising and marketing.

· The Contractor shall provide accurate, courteous and efficient customer service.

· The Contractor shall meet required deadlines.

· The Contractor shall meet the requirement as described on the PWS to provide evaluation and analysis of training programs/courses.

· Provide 11 in-person trainings (one per DOL Office located below) for the first events and follow-up with webinars.

1) Washington DC

2) New York City, NY

3) Boston, MA

4) Philadelphia, PA

5) Atlanta, GA

6) Chicago, IL

7) Kansas City, MO

8) Dallas, TX

9) Denver, CO

10) San Francisco, CA

11) Seattle, WA

The contractor will deliver hybrid Suicide Gatekeeper Training sessions for volunteer participants. The training is expected to be structured as a hybrid of in person and online, self-paced, one hour training sessions.

Training is expected to begin in early October 2024 with as many courses as possible occurring in the first quarter of FY 25.

PART 6 - APPLICABLE PUBLICATIONS

6.1 Publications Applicable to this PWS:

1) CFR Part 410 – TRAINING https://www.ecfr.gov/current/title-5/chapter-I/subchapter-B/part-410

2) CFR Part 412 - SUPERVISORY, MANAGEMENT, AND EXECUTIVE DEVELOPMENT https://www.ecfr.gov/current/title-5/chapter-I/subchapter-B/part-412

PART 7 - TECHNICAL EXHIBIT INDEX

Technical Exhibit 1 - Performance Requirements

Performance Objective Standard Performance Threshold Method of Surveillance

PRS # 1.

The Contractor shall provide accurate, courteous and efficient customer service.

As per DOL’s customer service core values, including respect, empathy and timeliness.

No more than one customer complaint per report.

Validated customer complaint received.

PRS # 2

The Contractor shall meet required deadlines.

Dates and deadlines will be established at initial meeting and during scheduled calls.

No more than one occurrence of missed deadlines or arriving late.

Periodic surveillance.

PRS # 3

The Contractor shall meet the requirement as described in the PWS to provide evaluation and analysis of training programs/courses.

Analysis of training programs. Must provide program evaluation and update.

100 percent of submitted reports.

Technical Exhibit 2 - Deliverables Schedule

Deliverable Frequency Medium/Format Submit to Deliverable Due Dates- ESTIMATED

Project Kickoff Meeting with DOL staff

Within one week of the award date Virtual meeting Program manager Within one week of the award date

Meetings on program delivery status/feedback

Defined at Kickoff Meeting Virtual meeting Program manager Defined at Kickoff

Meeting

Establishment of a QASP Once Electronc file by e-mail as a MS Word attachment

Program Manager and Contracting

Officer

Within ten days of award

Feedback report of the trainers and facilitators for the session After the session Electronic file by e- mail as an

MS word attachment.

Program manager After the session

Final evaluation/analysis of the program

After completion of the program

Electronic file by e- mail as an MS word attachment.

Program manager

Within 10 days of completion of the program

Close out meeting with DOL staff Once Virtual meeting Program manager Prior to 09/30/2025

Email communication & meetings with DWE staff

As needed, at least weekly Email & virtual Program manager Ongoing

4 - INSTRUCTIONS TO OFFERORS/EVALUATION OF OFFERS

INSTRUCTIONS TO OFFERORS

Period for Acceptance of quotations

The Vendor agrees to hold the prices in its quote firm for 90 days from the date specified for receipt of quotes. The Vendor shall make a clear statement in the technical volume of the quotation documentation that the quotation is valid through this date.

Additional Information

This section of the Instructions to Vendors provides general guidance for preparing quotations as well as specific instructions on the format and content of the quotation. The Vendor’s quotation must include all data and information requested by the RFQ and must be submitted in accordance with these instructions. The quote shall be compliant with the requirements of the RFQ.

The quotation shall be clear, concise, and shall include sufficient detail for effective evaluation and for substantiating the validity of stated claims. The quotation should not simply rephrase or restate the Government's requirements but rather shall provide convincing rationale to address how the Vendor intends to meet these requirements.

The Government will not make assumptions concerning intent, capabilities, or experience. Clear identification of quotation details shall be the sole responsibility of the Vendor. Conditional quotations will not be accepted. All prospective Vendor’s must be registered in the System for Award Management (www.sam.gov) in order to be eligible for award.

Points of Contact (POC)

The Contracting Officer (CO) and Contract Specialist (CS) are the sole POC’s for this Procurement.

Contracting Officer: Helen Williams Contract Specialist: Philip Ward

Submission of Questions:

Questions regarding this RFQ must be submitted via email to the Contracting Officer with a carbon copy (cc) to the Contract Specialist identified in the Point of Contact section. Telephone questions or inquiries will not be accepted. Questions must be submitted no later than 09/09/2024 at 12:00 PM EST.

Email(s) containing questions must clearly state in the email heading: 1605C3-24-Q-00056-QUESTIONS.

Delivery of Quotations:

The quotation due date is listed in block 8 of the SF1449. ALL QUOTATIONS MUST BE SUBMITTED ELECTRONICALLY VIA EMAIL TO THE CONTRACTING OFFICER WITH A CC TO THE CONTRACT SPECIALIST IDENTIFIED IN THE POINT OF

CONTACT SECTION.

Quotation Submission:

The Vendor’s quotation shall be submitted in accordance with the Delivery of Quotation section of this RFQ. The Vendor’s quotation shall consist of two volumes. Files shall not contain classified data. The intention of this standardized format is not to limit creativity.

Page Count:

The page count is as follows:

Table 1: Page Count Quotation Section Page Count

Volume I – Technical 25 pages to include cover pages, title pages, executive summary, table of contents, narratives, charts, tables, diagrams and appendices.

Volume II – Price Quotation No Page Limitations

Those pages that exceed the page counts for each volume or attachment will not be evaluated.

The following shall be included in the Narrative discussion:

VOLUME I – TECHNICAL CAPABILITY

The Vendor shall provide a technical quotation that will be evaluated to determine whether the Vendor’s methods and approaches have adequately and completely considered, defined, and satisfied the requirements specified in the PWS and RFQ and whether the Vendor’s methods and approach to meeting the RFQ requirements provide the Government with a high level of confidence of successful completion within the required schedule. No pricing information is to be provided in the Technical Quotation.

Subfactor 1: Understanding of the Requirement

The Vendor shall submit a quotation that demonstrates its understanding of the specific requirements in the RFQ and PWS, the overall scope of work required, and the Vendor’s technical capability and proposed methods and approaches to perform the work described in this PWS. The Vendor shall ensure that its comprehension of, and feasibility of accomplishing, the tasks outlined in the PWS within the required schedules are clearly demonstrated. The Vendor shall additionally identify potential risks of performance, and how the Vendor intends to mitigate those risks. Vendors are cautioned that “parroting” of the PWS with a statement of intent to perform does not reveal the Vendor’s understanding of the requirement or their capability for addressing it.

Subfactor 2: Management Approach

The Vendor shall identify the management approach, techniques, and tools that the Vendor shall use to accomplish the requirements identified in this RFQ. The Vendor will tailor the management approach to achieve the requirements as identified in the PWS.

Subfactor 3: Key Personnel

The vendor shall reflect the experience and qualifications of all contractor personnel. The vendor’s quotation shall include resumes for key personnel and also provide a matrix to include the background/experience of the company’s proposed key and non-key personnel mapped to the appropriate PWS tasking that supports the proposed labor category and level.

Subfactor 4: Corporate Experience

The vendor shall clearly present work experience of a similar nature, scope, complexity, and difficulty to that which will be performed under the prospective contract action contemplated by this RFQ.

Subfactor 5: Start Up Plan

The vendor shall present a Start-Up Plan which contains a reasonable, realistic approach for assuming full contractual responsibility within five days of award without disruption or degradation of performance. The plan shall identify risk, propose appropriate mitigation strategies, and propose a realistic, achievable and affordable start-up schedule and staffing plan. The plan shall ensure sufficient resources are on hand and available to begin work under this requirement. It shall include a statement that the personnel proposed are available, trained, and qualified to perform the work under this effort.

Subfactor 6: Quality Control Plan

The vendor shall present a Quality Control Plan (QCP) that demonstrates how the vendor intend to monitor, inspect, and correct deficiencies for the requirements of the PWS. The Government will incorporate the QCP in the award that will result from this RFQ.

The QCP will no longer be considered proprietary and will be considered releasable under FOIA.

VOLUME II – PRICE

The Vendor shall provide pricing for all services. Quotations should include the Vendor’s best pricing; including all discounts, as there may not be another opportunity to offer further discounts.

EVALUATION CRITERIA

BASIS FOR AWARD

The Government will award a firm-fixed price (FFP) purchase order from this quotation to the responsible vendor whose quote conforming to the quotation is most advantageous to the Government based on the best overall quotation that is determined to be the most beneficial to the Government, with appropriate consideration given to the two evaluation factors: Technical Capability and Price.

Factor I, Technical Capability is significantly more important than Factor II, Price.

All subfactors under Factor I, Technical Capability are of equal importance. The Government will evaluate quotes for award purposes by adding the total of all CLIN prices, including all options to ensure that pricing is not unbalanced. Price will be evaluated for completeness and reasonableness. Price will become significantly more important as technical ratings approach equality. Price will become significantly more important as Technical Capability approaches equality. Vendors are cautioned that the award may not necessarily be made to the lowest price quoted. The Government is more concerned with obtaining superior technical features than with making an award at the lowest overall price to the Government. However, the Government will not make an award at a significantly higher overall price to the Government to achieve slightly superior technical features. To receive consideration for award, a rating of no less than “Acceptable” must be achieved for Factor I, and its associated sub-factors (i.e. Understanding of Requirement, Management Approach, Key Personnel, Corporate Experience, Start-Up Plan, and Quality Control Plan].

The Government intends to evaluate quotes and award a contract on initial quotes. Therefore, the vendor’s initial quote should contain the vendor’s best terms from a price and technical standpoint. However, the Government reserves the right to communicate and conduct exchanges if later determined by the Contracting Officer to be necessary. The Government may reject any or all quotes if such action is in the public interest; accept other than the lowest quote; and waive informalities and minor irregularities in quotes received.

Once the Government determines the Vendors that remains competitive, the Government reserves the right to communicate with those Vendors to address any remaining issues, if necessary, and finalize an order. These issues may include technical and price.

The Contracting Officer will evaluate all quotations received by the closing date, unless the range is further reduced for reasons of efficiency. Vendors will be required to submit a technical and price quotation and will be evaluated against the evaluation factors identified. To determine which firm represents the best value, the quotes will be evaluated as outlined below.

FACTORS AND SUBFACTORS TO BE EVALUATED:

The following evaluation factors and subfactors will be used to evaluate each quotation: Award will be made to the vendor whose quotation is most advantageous to the Government based upon an integrated assessment of the evaluation factors and subfactors described below.

FACTOR I – TECHNICAL

Subfactor 1: Understanding of the Requirement

The Government will evaluate the vendor’s understanding of the work to be performed in accordance with the PWS. The vendor shall submit a quotation that demonstrates its understanding of the work described in Part 5 of the PWS and the extent to which potential risks are identified and mitigated.

Subfactor 2: Management Approach

The Vendor shall identify the management approach, techniques, and tools that the Vendor shall use to accomplish the requirements identified in this RFQ. The Vendor shall tailor the management approach to achieve the requirements as identified in the PWS.

Subfactor 3: Key Personnel

The Government will evaluate the experience and qualifications of all contractor personnel. The vendor’s quotation shall include resumes for key personnel and also provide a matrix to include the background/experience of the company’s proposed key and non-key personnel mapped to the appropriate PWS tasking that supports the proposed labor category and level.

Subfactor 4: Corporate Experience

The Government will evaluate work experience submitted by the vendor of a similar nature, scope, complexity, and difficulty to that which will be performed under the prospective contract contemplated by this RFQ.

Subfactor 5: Start-Up Plan

The Government will evaluate the vendor’s proposed Start-Up Plan which contains a reasonable, realistic approach for assuming full contractual responsibility within thirty days of contract award without disruption or degradation of performance. The plan shall identify risk, propose appropriate mitigation strategies, propose a realistic, achievable, and affordable start-up schedule and staffing plan. The plan shall ensure sufficient resources are on hand and available to begin work under this requirement. It shall include a statement that the personnel proposed are available, trained, and qualified to perform the work under this effort.

Subfactor 6: Quality Control Plan

The Government will evaluate the vendor’s Quality Control Plan (QCP) on how it demonstrates their intentions to monitor, inspect, and correct deficiencies for the requirements in the PWS. The Government will incorporate the QCP in the contract that will result from this RFQ. The QCP will no longer be considered proprietary and will be considered releasable under FOIA.

FACTOR II – PRICE

The Government will evaluate quotes for award purposes by adding the total of all CLIN prices, including all options to ensure that pricing is not unbalanced. Price will be evaluated for completeness and reasonableness. Price will become significantly more important as technical ratings approach equality. No adjectival ratings will be used to evaluate Price.

Adjectival Ratings. Adjectival ratings will be used to evaluate quotations against each of the technical evaluation factors set forth in the RFQ.