19Q00117_CWH.docx

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Congressional Web Harvesting Services Federal contract opportunity
Solicitation number
88310319Q00117
Issued by
National Archives and Records Administration

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COMBINED SYNOPSIS/SOLICITATION

This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; fixed-price quotations are being requested and a written solicitation will not be issued. The solicitation number is 88310319Q00117 and is issued as a Request for Quotation (RFQ). The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2019-03 effective July 2019. The associated North American Industrial Classification System (NAICS) code for this procurement is 541519, Other Computer Related Services with a Business Size Standard of $27.5 million. The Government reserves the right to issue a contract based on the initial quote without discussions of this procurement. BACKGROUND: The National Archives and Records Administration (NARA) Center for Legislative Services (LL) is responsible for providing Congressional Web Harvesting, Hosting, and Operations and Maintenance services and support services for all the Public and all government agencies. In accordance with the terms and conditions of this solicitation and resulting contract the Contractor will provide Congressional Web Harvesting, Hosting, Operations and Maintenance services and support services to the NARA/LL headquarters office. REQUIREMENTS: See Enclosure for Schedule of Prices. Please submit pricing in accordance with the directions and tables in the Schedule of Prices. PERIOD OF PERFORMANCE: In addition to the base period, starting September 1, 2019 and ending August 31, 2020, there are three 12-month option periods. If exercised, the first option period is September 1, 2020 thru August 31, 2021, the second option period is September 1, 2021 thru August 31, 2022 and the third option period is September 1, 2022 thru August 31, 2023. PLACE OF PERFORMANCE: The work will primarily be conducted at the Vendor’s facility(ies). If workspace is required at NARA facilities, a desk and telephone will be provided to the contractor at Archives I. All software will be delivered to the National Archives and Records Administration, Center for Legislative Archives, (Archives I) facility located at 700 Pennsylvania Avenue, NW, Washington, DC 20408. The following provisions and clauses are incorporated and are to remain in full force in any resultant fixed price contract: FAR 52.212-1, Instructions to Offerors—Commercial Item (APR 2018). Evaluation and issuance of the resulting fixed price contract will be in accordance with the procedures of FAR 52.212-2 Evaluation -- Commercial Items (OCT 2014). The contractor’s quotation in response to the RFQ will be evaluated to determine if their response meet the requirement of this solicitation. The quoted price will be evaluated to determine price fairness and reasonableness. FAR 52.212-3, Offeror Representations and Certifications—Commercial Items (OCT 2018)—offeror’s shall complete only paragraph (b) of this provision if the offeror has completed the annual representations and certificates electronically at https://www.sam.gov/index.html/#1. If the offeror has not completed the annual representations and certifications electronically at the SAM website, the offeror shall complete only paragraphs (c) through (m) of this provision--a copy of the provisions can be found at https://www.acquisition.gov/ ; FAR 52.212-4, Contract Terms and Conditions—Commercial Terms (OCT 2018). NARA Terms and Conditions (see Enclosure) are listed as addenda to the FAR clause 52.212-4. FAR 52.212-5, Contract Terms and Conditions Required to Implement Statutes or Executive Orders—Commercial Items (May 2019). (a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial items: Paragraph (b) of this clause incorporates by reference the following FAR clauses: 52.222-3 Convict Labor (Jun 2003), 52.222-21 Prohibition of Segregated Facilities (Apr 2015), 52.222-26 Equal Opportunity (SEPT 2016), 52.222-35 Equal Opportunity for Special Disabled Veterans of the Vietnam Era, and Other Eligible Veterans (OCT 2015), 52.222-36 Affirmative Action for Workers with Disabilities (JUL 2014), 52.222-37 Employment Reports on Special Disabled Veterans, Veterans of the Vietnam Era, and Other Eligible Veterans (FEB 2016), 52.222-50 Combating Trafficking in Persons (JAN 2019), 52.225-13 Restriction on Certain Foreign Purchases (JUN 2008), ad 52.232-33 Payment by Electronic Funds Transfer – Central Contractor Registration (OCT 2018 ). FAR 52.217-5 Evaluation of Options (Jul 1990). FAR 52.217-8 Option to Extend Services (Nov 1999), The Government may require continued performance of any services within the limits and at the rates specified in the contract. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 30 days (End of Clause). FAR 52.217-9 Option to Extend the Term of the Contract (Mar 2000) (a) The Government may extend the term of this contract by written notice to the Contractor within 60 calendar days; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 60 days before the contract expires. The preliminary notice does not commit the Government to an extension. (b) If the Government exercises this option, the extended contract shall be considered to include this option clause. (c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed five years and six months, (End of Clause). 52.232-18 Availability of Funds (Apr 1984) applies to Option Year 1, Option Year 2 and Option Year 3. One copy of each quotation, Schedule of Prices (see Enclosure), and résumé for all quoted key personnel should be mailed to National Archives and Records Administration (NARA), Attention: James Newell, 8601 Adelphi Road, Room 3340, College Park, MD 20740-6001 or e-mailed to: james.newell@nara.gov. Quotations should be received by 1:00 PM EDT on August 12, 2019. Failure to submit your quotation by the due date may result in rejection of the quote. Questions regarding this solicitation must be submitted in writing to Mr. James Newell no later than 12:00PM EDT on August 5, 2019 to be considered. Vendors submitting via e-mail are cautioned to allow one extra business day for delivery and confirm receipt of quotation as the e-mail will need to pass through IT security. Failure to meet the deadline for receipt may result in rejection of the quotation as untimely. Telephonic responses will not be processed. FedBizOpsNet Numbered Note 1 applies.

RFQ 88310319Q00117

ENCLOSURE 1

SCHEDULE OF PRICES

1. SERVICES TO BE FURNISHED

(a) The purpose of this contract is to acquire Congressional Web Harvesting, Hosting, and Operations and Maintenance (O&M) services Support for the National Archives and Records Administration. All work must be performed under the terms and conditions of this contract as either Fixed Price (FP) or Not-to-Exceed (NTE) amounts for Other Direct Costs, (ODC).

(i) Fixed Price (FP). The Vendor is required to furnish all the work that can be identified in advance, both in sufficient detail and quantities, and for which a fair and reasonable price can be obtained. The fixed prices must include the fully burdened cost for delivering the services in accordance with the requirements of this RFQ. All work in the Performance Work Statement (PWS), except Other direct Costs, is considered fixed price work.

(ii) Other Direct Costs. The Government is not obligated to pay for other direct costs under this contract unless it is required for work under this contract and in accordance with the contract’s terms and conditions. The Vendor must not incur other direct costs unless authorized by the Contracting Officer in writing or verbally, followed up in writing, within one calendar day. The NTE amount listed is the maximum amount, listed in the performance year, the Government has reserved for other direct costs. Should the Vendor exceed this amount in the performance of work under this contract, it does so at its own risks.

2. PRICING OF BASE YEAR

(a) Fixed Price Services.

(i) The Vendor must identify the base year "Unit Price" and "Total Price" for the fixed-priced supplies/services described in Paragraph 4, Schedule of Prices.

(A) The fixed "Unit Price" for each CLIN must be the Vendor’s price for the services identified for the period of one month (MO).

(B) The "Total Price" for each separately priced CLIN must be the fixed "Unit Price" multiplied by 12 to equal the price for the base year.

(b) Other Direct Costs.

Other Direct Cost, subcontract, applicable material, parts, etc. must not be included in Table 3(d); they must be priced according to the requirements of each contract for additional services and included in the price of the order.

(c) Total Base Year Contract Price. The Total Base Year Contract Price is the sum of the fixed-price for Congressional Web Harvesting, Hosting, and Operations and Maintenance (O&M) services, and the NTE amounts for Other Direct Costs, and Travel if required.

3. PRICING OF OPTIONS

(a) Option years will be priced using the procedure for pricing the contract base year.

(b) The hourly rates in Table 3(d) must include the composite hourly rate that will be used in pricing only the labor portion of option CLINs 0007, 0011, and 0016, Other Direct Costs under this contract. However, the Government does not guarantee any hours will be ordered.

(c) Total Option Year Contract Price. The “Total Option Year Contract Price” for each Option Year is the sum of the fixed-price for Congressional Web Harvesting, Hosting, and Operations and Maintenance (O&M) services and the Not-to-Exceed (NTE) amounts for Other Direct Costs and Travel if required.

TABLE 3(d), Composite Hourly Rate Table

Labor Category Fixed Hourly Rate Base Year Fixed Hourly Rate Option Year I Fixed Hourly Rate Option Year II Fixed Hourly Rate Option Year III

Information Engineer Mid Level

Knowledge Management Developer, Mid Level

Systems Analyst/Engineer, Mid Level

Systems Analyst/Engineer, Senior Level

Unix Systems Engineer, Entry Level

*Include additional rows as necessary.

4. SCHEDULE OF PRICES

(a) In accordance with this RFQ, the Vendor must provide all management, supervision, labor, materials, supplies, transportation, and equipment described herein (except as specified to be furnished by the Government in the PWS, and must plan, schedule, coordinate, and assure effective performance.

(b) For CLINs 0001, 0005, 0006, 0010, 0014, and 0015 insert unit prices quoted for each year. The Government has included Not-to-Exceed (NTE) amounts in CLINs 0002, 0007, 0011, and 0016 for Other Direct Costs and CLINs 0003, 0008, 0012, and 0017 for Data Deliverables, as Not Separately Priced (NSP). The Vendor must identify known ODC items. The Government reserves the right to not pay for ODCs which are not clearly identified in the Vendor’s quotation. For evaluation purposes, the Price will be determined by multiplying the Quantity by the Unit Price. The Total Contract Price will be determined by adding the total price for each performance year. CLIN = Contract Line Item Number; PWS = Performance Work Statement; NSP = Not Separately Priced, NTE = Not to Exceed.

LINE ITEM NO. (CLIN)
SUPPLIES/SERVICE
QTY
UNIT
UNIT

PRICE

AMOUNT

0001
Base Year: 1-12 Months

Prepare a Project Management Plan and Operation and Maintenance of Congressional Web.

12
Months
0002
Base Year:

Other Direct Costs. (ODC).

1
LOT

NTE $10,000.00

0003
Base Year:

Data-Deliverables.

1
LOT

NSP

0004
Base Year:

RESERVED

-
-
-
-

Base Year Total:

LINE ITEM NO. (CLIN)
SUPPLIES/SERVICE
QTY
UNIT
UNIT

PRICE

AMOUNT

0005
Option Year I: 13-24 Months

Conduct Web Harvest and Host Content of Federal Websites in accordance with the task identified in the Performance Work Statement (PWS).

12
Months
0006
Option Year I:

Operation and Maintenance of Congressional Web.

12
Months
0007
Option Year I:

Other Direct Costs. (ODC).

1
Lot

NTE $10,000.00

0008
Option Year I:

Data-Deliverables.

1
Lot

NSP

0009
Option Year I:

RESERVED

-
-
-
-

Option Year I Total:

LINE ITEM NO. (CLIN)
SUPPLIES/SERVICE
QTY
UNIT
UNIT

PRICE

AMOUNT

0010
Option Year II: 24-36 Months

Operation and Maintenance of Congressional Web.

12
Months

Option Year II:

Other Direct Costs. (ODC).

1
Lot

NTE $10,000.00

0012
Option Year II:

Data-Deliverables.

1
Lot

NSP

0013
Option Year II:

RESERVED

-
-
-
-

Option Year II Total:

LINE ITEM NO. (CLIN)
SUPPLIES/SERVICE
QTY
UNIT
UNIT

PRICE

AMOUNT

0014
Option Year III: 36-48 Months

Conduct Web Harvest and Host Content of Federal Websites in accordance with the task identified in the Performance Work Statement (PWS).

12
Months
0015
Option Year III:

Operation and Maintenance of Congressional Web.

12
Months
0016
Option Year III:

Other Direct Costs. (ODC).

1
Lot

NTE $10,000.00

0017
Option Year III:

Data-Deliverables.

1
Lot

NSP

0018
Option Year III:

RESERVED

-
-
-
-

Option Year III Total:

TOTAL CONTRACT PRICE:

ENCLOSURE 2

Performance Work Statement for the National Archives and Records Administration Congressional Web Harvesting and Hosting

1.0 Purpose

The purpose of this Performance Work Statement (PWS) is to provide support for the National Archives and Records Administration (NARA) to host existing and newly harvested web sites; capture, transfer and provide access to a snapshot of Congressional websites at the end of two two-year Congressional terms.

2.0 Background

NARA is an independent Federal Agency whose mission is to preserve and provide ready access to the historically valuable records of the Federal Government. Both the Government and the public rely on NARA to meet an almost unlimited range of information needs located in our holdings. To help achieve its mission, NARA has facilities nationwide including, the National Archives Building (Archives I) in Washington, D.C., the Archives II building in College Park, Maryland, 14 Presidential Libraries, 13 Regional Record Service Facilities, and the Federal Register. For more information about NARA see www.archives.gov.

OMB Memorandum M-05-04 states that “the efficient, effective, and appropriately consistent use of Federal agency public websites is important to promote a more citizen centered government (Websites) present government information or provide services to the public or a specific non-Federal user group and support the proper performance of an agency function” and as such are “information dissemination products as defined in Office of Management and Budget (OMB) Circular A-130, “Management of Federal Information Resources” thereby requiring records management. In accordance with these requirements and policies, NARA is issuing this PWS to contract services for the capture and transfer of Congressional websites at the end of each Congress.

3.0 Scope

This PWS describes the project and related tasks to capture, transfer and provide access to a harvest of Congressional public websites at the end of the 116th and 117th Congresses.

The following constitute the goals with respect to capturing an End-of-Congress web harvest:

1. Copying each Congressional website on the NARA-supplied list of URLs;

2. Providing NARA with a copy suitable for preservation preferably transferable directly onto NARA designated hard drive or in a format and on a media identified in this PWS; and

3. Providing Internet-based access to the segregated NARA collection of the past Federal and past and current Congressional websites by January 20, 2021 and subsequently by January 20, 2023 (for Option Year 1 and Option Year 3); and,

4. Supporting transition to NARA or subsequent contractor for future harvests and hosting if needed as determined by NARA.

a. Contract-holder will provide copies of WARC files that are not in NARA custody.

Because of limitations of available Government resources in validating Contractor-delivered copies of Congressional website content, NARA will need to receive incremental deliveries of such, according to the schedule proposed by the selected Contractor and agreed to by the Government.

NARA envisions the following scenario to successfully complete this PWS.

1. The Vendor must harvest an estimated 45 TB of content from Congressional websites and associated social media properties according to the agreed upon schedule; (All archived resources captured during the agreed upon harvest time period should de-duplicate. NARA defines de-duplication as: if resource hasn’t changed since it was last visited by the crawler, the data from that document should not be captured a second time.)

2. The Vendor must provide the Government with access to an Internet website of harvested content via which the Government will conduct quality control corroboration of the harvested content;

3. The Government will report any deficiencies to the Vendor so that those sites may be re-crawled;

4. After the Government has accepted an increment on the basis of its review of harvested content via the Vendor’s website, the Vendor must embed metadata in each harvested website’s homepage (i.e., top-level page);

5. The manifest and harvested content will be transferred directly onto hard disk drives provided to NARA for testing and acceptance before further transfers are made;

6. Upon Government acceptance of all content submitted directly to NARA on hard disk drives, the Vendor must then deliver to the Government two copies of websites in the WebARChive (WARC) format onto the hard drive. Full Government Acceptance of this deliverable will constitute final Government acceptance of this task.

See Appendix A for complete list of technical transfer requirements.

The harvest will be a domain/scope crawl of Congressional website content provided from seed list(s). Content refers to all content associated with a particular seed domain from that list. Website content includes embedded content that may be hosted on other websites, but that is viewable on senate.gov or house.gov domains.

Primary web archiving activities should be completed by the end of the current Congress. However, if supplemental content requires preservation, patch-crawling may continue into the next Congress on a limited basis at NARA’s direction.

Quality control will be performed throughout the course of the capture as well. For quality control purposes, the Government requires daily access to a Vendor-mounted secure and quality control website containing the incremental accretions of websites crawled. After Government acceptance of an increment of harvested content via the website, the Vendor must add cataloging information as metadata tags to the electronic copy of each website harvested.

The Vendor must make the harvested content available to the public on the Internet on secure (See Security, Appendix A) Vendor-Owned and maintained systems. The Vendor must index the entire content as a stand-alone collection identified as NARA’s collection. The Vendor must also sitemap (see www.sitemaps.org) the entire collection so that web crawlers may discover and index the contents.

Seven previous Web harvests, one Federal and six Congressional, (all of which will also be hosted by the winning Vendor) can be visited at http://webharvest.gov.

4.0 Specific Tasks

Task 1 – Project Management Task 1A - (Base and Option Periods) The Vendor must provide the technical and functional activities at the contract level needed for the Project Management of this PWS. This includes productivity and management methods such as Quality Assurance, Work Breakdown Structuring, Risk Management, and Human Engineering.

Key Personnel Identified.

Project Manager. The vendor shall provide a Project Manager responsible for the day-to-day management of the tasks identified in the Performance Work Statement.

Minimum Qualifications. The selected Project Manager must have a proven history of leading and managing integrated project teams of scope and complexity similar to this requirement. He/she must have excellent oral and written communication skills and must be able to promote and work in a team environment. This individual must also have excellent interpersonal skills. The project manager will have at least 10 plus years experience directing multidisciplinary teams, managing information technology related software development and configuration management and other similar programs.

Education and Experience Requirements:

Master Degree in Business Administration, Computer Science, Engineering Mathematics or related field other task related equivalent and a minimum of four to six years of intensive and progressive experience in management on similar programs. 10 years experience supervising similar programs.

Task 1B - (Base and Option Periods) Note: The Project Management Plan is required for the Base Period only. The Monthly Status Report is required for the Base and Option periods.

Project Management Plan. The Vendor must prepare Project Management Plan (PMP) describing the technical approach, organizational resources, and management controls to be employed to meet the cost, performance, and scheduling requirements throughout contract execution. The PMP must also include the following:

1. Project Organization and Resources;

2. Technical Management Approach;

3. Risk Management Approach;

4. Cost/Schedule Management Approach;

5. Project Schedule and Milestones; and

6. Project Work Breakdown Structure (WBS).

The Plan shall include as a minimum, all tasks to be completed, start/end dates, resources, labor hours, costs and deliverables. It shall align with standards listed in NARA 805, Systems Development Lifecycle Handbook and Systems Development Guidelines. A draft Project

Management Plan will be due as part of quotation submission and the final plan will be due five (5) working days after contract award. The Vendor shall provide continuous updates to the Plan as the document’s content becomes outdated. The COR must approve all changes to the Project Management Plan.

Task 1C - Monthly Status Report. The Vendor must provide a monthly status report, which must include the following:

1. Labor hours expended (current month and cumulative);

2. Amount of funding expended (current month and cumulative);

3. Amount of funding remaining under this TO;

4. An updated project schedule (as needed);

5. List of requirements changes identified/closed/concluded (as needed);

6. Complete report on all action items;

Task 1D - Kick-off Meeting (Base Period Only) Within five (5) working days following the issuance of the PMP, the Vendor must set up a meeting with the NARA team to coordinate project roles, responsibilities, and schedules. NARA will be prepared to discuss the project and to answer any questions relative to the task. The Vendor must be prepared to discuss the proposed PMP, including the schedule and resources. Any updates or changes to the plan must be reflected as part of the meeting minutes. Any subsequent updates or changes to the plan must be reflected as part of the monthly status reports defined in Task 1B.

Because of limited availability of Government resources necessary to validate the Vendor’s copy of harvested Congressional website content, the Vendor must provide an incremental delivery schedule to be finalized at the kick-off meeting.

Task 1 Deliverables: Project Management Plan

Monthly Status Reports
Kick-off Meeting
Minutes of the Kick-off Meeting.

4.1. Task 2 – Web Harvesting (Option Periods I and III)

The Vendor must perform a web harvest of Congressional website content based upon a seed list. The seed list will be created prior to the harvest by NARA and the Vendor. NARA will provide the seed list of website content to the Vendor.

The Vendor must create a seed list of social media sites by discovering regularly-used social media sites (i.e. Facebook.com, YouTube.com, Twitter.com, etc…) via scan of congressional and member website domains. The specific list of social media sites to target will be determined at the time of each crawl in order to account for changes in the use of the web as a medium for communication.

The goal of the web harvest is to capture as much as possible from the original resources and to document change over time. This includes resources such as html, css, javascript, images, etc, that are necessary to accurately playback a page. In playing back archived content, the priority isto recreate the same experience a user would have had if they visited the live site at the time it was captured.

The web harvest should begin in mid- to late-September using the seed list. This early-period crawling will be used to determine the accuracy of the seed lists, and to identify any possible technical issues that may prevent content from being captured. Any corrections, deletions, or additions to the seed list will be integrated into future crawling operations.

Access to crawl data will be provided via a Vendor-mounted, secure website in order for Government staff to perform quality assurance checks on the content as crawling occurs. The website should be password-protected and capable of supporting up to 10 simultaneous users.

The Vendor must add cataloging information as metadata tags to the electronic copy of each website harvested. That cataloging information must be associated with the homepage of each site harvested and consists of:

a. Time of harvest

b. IP address

c. Mime type of the file

d. Checksum The Vendor must provide sample content to NARA with the manifest included for testing on NARA systems and acceptance before production copies are transferred. (Acceptance is measured by successful processing of content into NARA’s Congressional Records Instance of ERA with a complete and accurate manifest of content into that system.)

The Vendor must deliver two copies of websites in approved/metadata-embedded WARC format preferably directly onto designated hard disk drives for NARA, and documentation. See Appendix A for a complete list of technical transfer requirements.

The Vendor should provide all physical transfers under this task in accordance with technical specifications provided in Appendix A and subject to NARA ability to process. The Vendor must use an over-night shipping method (e.g. UPS or Federal Express) to transport the data. Upon receipt of the data, the Government will complete review of the increment and provide comments to the vendor within 10 business days. If hard disk drives cannot be read by NARA systems they will be returned to the vendor for re-processing.

The Vendor must provide an American Standard Code for Information Interchange (ASCII) text file describing the websites crawled. This text file must contain the:

1. Number of URLs harvested on the hard drive,

2. Number of 404’s errors encountered,

3. List of Member, committee and institutional offices contained,

4. Amount of data transferred,

5. Number of files transferred, and

6. Filename of starting page for each agency.

The Vendor must provide a final report on the status of harvested content from each of the URLs provided by NARA. That report must include an estimate of the percentage of each site harvested successfully, and an explanation for any un-harvested content.

Task 2 Deliverables: Incremental Deliveries Each Containing:

● Daily access to the harvested content through the Internet.

● Two (2) copies each (a master and a backup) of the entire Congressional web harvest crawls, as well as metadata in WARC format in which the Vendor provides access to the Government via the Internet for quality control purposes.

●For each increment transferred directly onto the hard disk drive, an ASCII text file, specifying the information enumerated above.
●Final report on the status of harvested content from each of the URLs provided by NARA.

4.2. Task 3 – Internet Access to Harvested Content (Base Period and Option Periods) Task 3A - Access to the NARA Collection The Vendor must make the harvested content available to the public on the Internet on Vendor-owned and maintained secure systems that appear as part of the harvested collection already begun at http://www.webharvest.gov. The site must be capable of supporting 250 simultaneous users/hour and adhere to the security requirements outlined in the technical specifications provided in Appendix A.

The Vendor must index the entire content as a stand-alone collection identified as NARA’s collection.

The Vendor must design and implement a homepage through which the collection is accessed and to which NARA may link. That home page must include a description of how and when the web content was collected and an alphabetical listing or sitemap of the agencies represented in the collection. The listing or site map must link users automatically to each harvested Congressional website in the collection. The home page must also include a Frequently Asked Questions page detailing common issues with harvesting and displaying harvested content.

The Vendor must ensure that content and appearance of the Congressional websites is exactly equivalent to that of the Websites copied off the Internet during the dates of the harvest, allowing exception for content that cannot be captured due to limitations with conventional web harvesting technology. Exceptions will be to support NARA (e.g., by the vendor writing applets) in making suitable disclaimer statements to be supplied by NARA or to make other minor changes as directed by NARA. The web pages as stored on the server are unmodified, and the text is “injected” into the page streaming to the user’s browser when the user accesses a page.

The Vendor must provide for a level of service in Website response time and functionality for content that meets the Quality of Service parameters set forth in Appendix B.

The search engine must allow public web searching by URL, and by full text. The search engine end-user interface must comply with standard usability guidelines, which are available at http://www.usability.gov, and must comply with Section 508 accessibility guidelines, which are available at http://www.section508.gov.

The Vendor must deliver two copies of the web accessible collection in the format through which it is made available on a yearly basis or whenever that format may change.

Task 3B - Hosting Statistics The Vendor will support the collection or implementation of providing a means for collecting visitor statistics at the government’s direction.

Task 3 - Deliverables:

● Internet access to the segregated NARA Collection.

●Two (2) copies of the collection in the format through which it is made available on a 12-month basis or whenever the format changes.
●Service Level Agreement.
●Monthly statistical report.

5.0. Deliverable/Delivery Schedule

PWS Task
Deliverable Title
Work Days (WD)

Calendar Days (CD) Quantities / Media

1B
Project Management Plan
5 WD after TO or modification award (Base Periods )
5 / email
1B
Monthly Status Reports
10th WD of each month (Base Period and Option Periods)
5 / email
1C
Kick-Off Meeting
10 WD after TO award (Base Period Only)
1 / Event
1C
Kick-Off Meeting Minutes
1 WD after Kick-Off Meeting (Base Period Only)
5 / paper

1 / email

2
Access to Vendor’s website, upon which incremental content of harvested websites will appear, with the previous four harvests loaded and the site ready for incremental content of harvested Federal websites will appear for NARA review.
By 11/1/2016

(Option One)

If Exercised, by 11/1/2018 (Option III)

1 website supporting 10 simultaneous NARA users

2
Sample content of encrypted data onto hard disk drive for NARA of sample content in specified format with manifest as described in Appendix A
Prior to transfer of master on hard drive (If exercised, Option Periods One and III)
1 copy that validates
2
Encrypted data onto hard disk drives of all websites comprising an approved increment, with prescribed metadata embedded in home page of each website. ASCII report of contents to be included as the first file as transferred onto the hard drive. Media to be appropriately externally labeled.
By 11/01/2016, if Option Period Two is exercised; by 11/01/2018, if Option Period Three is exercised
2
2
Encrypted data transferred onto NARA’s hard drive of aggregated copies of websites comprising an approved increment, with prescribed metadata embedded in home page of each website. ASCII report of contents to be included as the first file onto the hard drive. Media to be appropriately labeled.
If Exercised, by mid-November, 2016, Option Period One

If Exercised, by mid-November 2018, Option Period III.

2
Encrypted data transferred onto hard disk drive for NARA of aggregated copies of websites comprising all approved increments, with prescribed metadata embedded in home page of each website. ASCII report of contents to be included as the first file on the transfer media. Media to be appropriately labeled.
By mid-December, 2016

Option Period One

If Exercised, by mid-December, 2018 (Option III)

3A
Vendor’s Internet site providing access to the previous collection to the general public
From the date of contract award
1
3B
Vendor’s Internet site providing access to the total collection to the general public
By February 1, 2017 for the first harvest and, if exercised, by February 1, 2019 for the second harvest.

(Option Periods One and Three)

3B
Annual copies of Vendor’s internet site (or when format of Vendor’s site changes)

For Option Period One and III harvest, 30 WDs after site goes live.

3B
Service level agreement
(Base and Option Periods)
5
3C
Monthly hosting statistics
30 WD increments after Vendor site goes live (Option Periods One and Three)
5
3C
Deliverable Document Collection
Every six months (Base and Option Periods)
5

Within 10 business days after delivery of a project deliverable the Government will either accept the deliverable or notify the vendor, in writing and in reasonable detail, of the manner in which the deliverable does not comply with its basis for acceptance. Lack of such notice will be considered acceptance of the deliverable.

6.0. Administrative Considerations

6.1. Place of Performance/Work Location

The work will primarily be conducted at the Vendor’s facility(ies).

6.2. Period of Performance and Contract Type

The period of performance will commence on the date of contract award (and upon initial contract funding) for a 12-month base period and three 12-month option periods. Funding for the option periods will be subject to the availability of funds. The contract type is Firm Fixed Price.

6.3. Travel

Local. No cost will be paid for local travel, meal, and/or incidental expenses. Local travel is considered to be any travel within a 75-mile radius of Washington, DC.

Non-local. No cost will be paid for local travel, meal, and/or incidental expenses. Local travel is considered to be any travel outside of a 75-mile radius of Washington, DC.

7.0. Disclosure of Information:

The Vendor must not release to anyone outside the Vendor’s organization any information, regardless of medium (e.g., film, tape, documents, hard drive) pertaining to any part of this contract or analysis related to this contract, unless the Contracting Officer (CO) has given prior written approval or the information is otherwise in the public domain. All of the policies and procedures that pertain to Government employees with respect to the handling of classified and sensitive data will also be imposed upon the Vendor.

Appendix A Technical Specifications

1. Transferred content is limited to what is accessed over the Hypertext Transfer Protocol (HTTP).

2. Access to the archived webpages should be provided from a single point of access i.e. best available capture from the harvest timeframe.

4. Vendor must harvest all component parts of web content records including any image, audio, video or proprietary formats within the domains articulated in the seed list.

5. Vendor must harvest web content in either theWARC format is an initiative to define a standard web archiving format. Sponsored by the International Internet Preservation Consortium (http://netpreserve.org/about-us), WARC builds on and is backward compatible with the ARC format, which has been in use since 1996.

6. Vendor must redirect all links within the web content record that is being transferred so that they remain active in the transferred records.

7. Vendor must render all external links from the transferred web content record non-functional (i.e., cauterized).

8. Vendor must ensure that the filename of each file transferred, inclusive of both the path (or directory) name and the filename itself, must be no longer than 255 characters.

9. Vendor must transfer web content records to designated hard disk drive for NARA.

10. Drives should be commercially available, industry standard drives. Drives should be formatted in Linux using the industry standard file system installed by default, i.e. currently it is the ext4 file system.

At the root of the disk there will need to be three directories defined:

/pri /bu /indexes In the primary directory you will place:

- WARC files (current ISO standard - CD 28500)

- Manifests

- Checksums

- Logs

- Other files deemed critical to the preservation or documentation of the source material The bu directory is the back-up replica of the pri directory.

The /indexes directory contains the indexes generated to enable access to the source materials via browse or full text search.

NARA may also request a copy of the software used to generate the indexes be included with delivery of the data on the same drive or on a separate drive.

The manifest used to create the disk must also be made available to NARA for download via the Web in order to facilitate validation of the drive and its contents upon receipt.

Manifest Content:

The volume manifest must be a well-formed XML document. It will consist of an element named data-manifest. This data-manifest element will contain exactly one disk element with an attribute of vol. The vol attribute value will be set equal to the disk drive identifier (i.e., the volume label). The data-manifest element will also contain exactly one files element. The files element will contain one or more file elements with an attribute of label. The label attribute value will be set equal to the file identifier (i.e., the file label). The file element value will be set equal to the file pathname, up to 4096 characters (carriage returns and spaces are allowed, but will not be filtered out). A sample of a manifest is presented below. As long as the completed manifest is well-formed XML, additional information may be stored there at the discretion of the agency making the disk.

<data-manifest> <data vol="028000">nara-peth2004-disk028000</data> <sites> <site> <target-site>www.senate.gov</target-site> <harvest-began>20161014224609</harvest-began> <harvest-completed>20161120001726</harvest-completed> <seed>www.senate.gov</seed> <seed-checksum>39bd3ec59a11ea5da5ad6d438ccb5c0d</seed-checksum> <seed-mime-type>text/html</seed-mime-type> <total-urls-collected>181187</total-urls-collected> <unique-resources-collected>84788</unique-resources-collected> <subdomains-discovered>856</subdomains-discovered> <subdomain-urls-collected>2603103</subdomain-urls-collected> <span-primary-disk>028000,028002,028004,028006,028008</span-primary-disk> <span-backup-disk>028001,028003,028005,028007,028009</span-backup-disk> </site> </sites> <files> <file label="W28001-manifest">tape-manifest.xml</file> <file label="W28001-1">amc.gov/site-manifest.xml</file> <file label="W28001-2">amc.gov/amc.gov-20161028005957-00000-crawling004.archive.org.arc.gz</file> <file label="W28001-3">amc.gov/amc.gov-20161028005957-00000-crawling004.archive.org.dat.gz</file> <file label="W28001-4">amc.gov/amc.gov.cdx</file> <file label="W28001-5">alexander.senate.gov/site-manifest.xml</file> <file label="W28001-6"> alexander.senate.gov/alexander.senate.gov- 20161028210845-00000-crawling004.archive.org.arc.gz</file> </files> </data-manifest>

11. Security of Web Harvest Content – Vendor Responsibility

The Vendor is responsible for the security of harvested web content hosted on their web site. In addition to physical security of the site, the Vendor network should be secured by a port-blocking firewall.

Security and monitoring of harvested data hosted by Vendor should be accomplished through a mix of both internal and external systems.

Two copies of harvested data must be maintained on separate networks. Those two copies should be checked regularly to show identical holdings, and verified against a local manifest file.

To ‘refresh’ data onto the physical media and detect data corruption, data integrity should be maintained through data ‘scrubbing’, or reading a file, digitally fingerprinting it through a hash, comparing this with a previous fingerprint or hash and rewriting the content to new blocks on a disk.

Successes and failures to match expected results must be logged and appropriate individuals notified in the case of failure. Any reported problems should be individually investigated and repaired manually, by replacing failed hardware or restoring content from alternate copies.

Service availability and system performance and operation must be automatically monitored by the Vendor. Incidents such as service outage or a service performance parameter exceeding operating tolerances should be immediately detected, tracked on system support tools and addressed.

The NARA Contract Officer’s Representative (COR) is listed as a recipient for any intrusion or data corruption email alerts and should receive notification at such time. The COR is also notified in advance of any routine maintenance or system reconfiguration with the potential of service disruption.

Appendix B Quality of Service Parameters for Hosting the Congressional Website Harvest This section of the PWS identifies the levels of service that the Vendor must provide for the web harvest. The Government reserves the right to renegotiate the service level agreements resulting from these parameters based on changing business needs.

Service
Service Level and Performance Range

Acceptable (Green Zone) Marginal (Yellow Zone) Unsatisfactory (Red Zone)

System Availability
98% availability for public users accessing the system via the Internet 365 days/year, 24 hours/day, 7 days /week. (e.g. 365x24x7) In measuring the availability, the websites must not be down, nor functioning at an unacceptable level of service, for more than 14.6 hours (total) every month. Time associated with prior scheduled and approved maintenance must not be included in the downtime availability determination. Unacceptable level is defined as
<98% availability for public users accessing the system via the Internet 365 days/year, 24 hours/day, 7 days /week. (e.g. 365x24x7)

> 14.6 hours (total) non-availability during a month <95% availability for public users accessing the system via the Internet 365 days/year, 24 hours/day, 7 days /week. (e.g. 365x24x7)

> 36 hours (total) non-availability during a month

Average system response time
Nominally less than 12 seconds (on average over the course of a week)
Nominally less than 13 seconds (on average over the course of a week)
Nominally less than 14 seconds (on average over the course of a week)
Provide written affirmations identifying upgrades and patches that have been applied to the system or that are scheduled to be applied.
COB on Monday for the prior week
NLT COB on Tuesday for the prior week
Later than COB on Wed. for the prior week
Provide weekly statement affirming that required backups have been performed during the week
COB on Monday for the prior week
NLT COB on Tuesday for the prior week
Later than COB on Wed. for the prior week
Provide weekly report on statistics on public use of the system
COB on Tuesday for the prior week
NLT COB on Wednesday for the prior week
Later than COB on Thurs for the prior week
Provide weekly report on numbers of simultaneous users, database query time, and system response time
COB on Tuesday for the prior week
NLT COB on Wednesday for the prior week
Later than COB on Thurs for the prior week
Provide monthly synopsis of problems encountered during the month, by level
NLT five (5) business days after the end of the month
NLT seven (7) business days after the end of the month
NLT ten (10) business days after the end of the month
Generate and deliver ad hoc SLA exception reports on an as required basis when service-level targets are not being met and when it first becomes apparent that a service level metric is not being achieved
Provide SLA exception report within 1 business day of exception
Provide SLA exception report within 2 business days of the exception
Provide SLA exception report after 2 business days or fail to provide report
Level 1 Problem Resolution IAW 2.1.1
Notify NARA PM < 1 hour

Fix < 1 hour Notify NARA PM < 2 hours Fix < 2 hours Notify NARA PM > 2 hours Fix > 2 hours

Level 2 Problem Resolution IAW 2.1.2
Notify NARA PM < 4 hours

Fix < 24 hours Notify NARA PM < 8 hours Fix < 48 hours Notify NARA PM > 8 hours Fix > 48 hours

Level 3 Problem Resolution IAW 2.1.3
Notify NARA PM < 16 hours

Fix < 5 business days Notify NARA PM < 24 hours Fix < 10 business days Notify NARA PM < 32 hours Fix < 10 business days

Problem Resolution and Response Times Priority Levels for Trouble Resolution Level 1 Problems The system is disabled. The Vendor will assign sufficient resources to resolve the problems as quickly as possible with the goal of restoring and maintaining the service levels agreed to in this document. By “disabled,” it is meant that none of the web pages work.

The nominal target for resolution of Level 1 problems is 1 hour or less; unless it is beyond the control of the Vendor in instances such as loss of power, Internet or security disruptions (including denial of service attacks), and natural disasters. However, for Level 1 problems the Vendor will work in good faith and use continuous effort to resolve the problem until an acceptable fix is installed and tested and until the system is back to normal operations.

The Vendor must continuously monitor Level 1 problems and will notify NARA of the status via periodic updates. For Level 1 problems, during normal business hours of operations, the target for notification of the NARA Project Manager will be one (1) hour starting at the time that the problem is first reported by either NARA or Vendor personnel.

Level 2 Problems The website is severely degraded. An example of a Level 2 problem is if the public is experiencing Internet errors (File 404 or 500), or is experiencing difficulty downloading audio or video files, or other issues where the public is unable to use the website effectively. Level 2 problems that have no workarounds will have a target resolution of 24 hours depending on the corrective actions required to return the system to normal operations. The Vendor will communicate these corrective actions and resolution timeframes to NARA. The Vendor will assign sufficient resources to fix the problem in the target resolution time frame.

For Level 2 problems, during normal business hours of operations, the target for notification of the NARA Project Manager will be 4 hours starting at the time that the problem is first reported to either NARA or Vendor personnel.

For Level 2 problems, the Vendor will work to resolve the problem and will attempt to provide a solution within 24 hours after problem identification. Any deviations from this service level of commitment will normally be authorized in advance by the NARA PM. Subsequently they must be explained and justified in an SLA exception report.

Level 3 Problems – Bug Fixes and Nuisance Errors The system is operational and performing normally with the exception of a bug or a nuisance error in the system.

For Level 3 problems, during normal business hours of operations, the target for notification of the NARA Project Manager will be within 2 business days (e.g., 16 business hours) starting at the time that the problem is first reported by either NARA or Vendor personnel.

The Vendor must research such errors on request from NARA with the goal of fixing the error within 5 business days. If the error or bug cannot be reasonably resolved within 5 business days, the Vendor will provide a response back to the NARA Project Manager indicating that the problem is more severe with an estimate of the timeframe to resolve the error.

End of PWS

ENCLOSURE 3

CONTRACT ADMINISTRATION

1. VENDOR RESPONSIBILITY

The Vendor is responsible for the day-to-day inspection and monitoring of the Vendor work performed to ensure compliance with contract requirements. The results of all the Vendor quality control inspections conducted must be documented on inspection checklists and be made available to the Government during the term of the contract.

2. GOVERNMENT CONTRACT ADMINISTRATION

(a) This contract will be administered by:

National Archives and Records Administration Office of the Chief Acquisition Officer, Z 8601 Adelphi Road, Room 3340 College Park, MD 20740-6001

(b) Contract Administration:

James Newell, Contract Specialist (CS) Telephone: (301) 837-1502

The Contracting Officer (CO) has the overall responsibility for the administration of this contract. Written communication to the Contract Specialist (CS) must make reference to the contract number and must be mailed, postage prepaid, to the above address.

(c) Contracting Officer (CO)

Any Z Warranted Contracting Officer (CO)

The CO alone, without delegation, is authorized to take actions on behalf of the Government to amend, modify, or deviate from the contract terms, conditions, requirements, specifications, details and/or delivery schedules; make final decisions on disputed deductions from contract payments for non-performance or unsatisfactory performance; terminate the contract for convenience or default; and issue final decisions regarding contract questions or matters under dispute. However, the CO may delegate certain other responsibilities to authorized representatives.

3. DESIGNATION OF CONTRACTING OFFICER’S…

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