70FA6020R00000004 Draft Solicitation as of 4_30_2020 full version.pdf

SEE ADDENDUMIS CHECKED

CODE 18a. PAYMENT WILL BE MADE BY

CODE

FACILITYCODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

OFFEROR

FEMA HQ

WASHINGTON DC 20472

500 C STREET SW

ACQUISITION MANAGEMENT

FEDERAL EMERGENCY MANAGEMENT AGENCY

FEMA HQ

CODE 16. ADMINISTERED BYCODE

X

X

541990

SIZE STANDARD:

% FOR:SET ASIDE:UNRESTRICTED ORFEMA

RFPIFB

10. THIS ACQUISITION ISCODE

RFQ

14. METHOD OF SOLICITATION

13b. RATING

NAICS:

SMALL BUSINESS

05/15/2020 1200 ES

05/01/2020

202-322-6156Marvin Jennings (No collect calls)

INFORMATION CALL:

FOR SOLICITATION 8. OFFER DUE DATE/LOCAL TIMEb. TELEPHONE NUMBERa. NAME

4. ORDER NUMBER3. AWARD/ 6. SOLICITATION

70FA6020R00000004

5. SOLICITATION NUMBER

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1. REQUISITION NUMBER PAGE OF

1 63 OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

3RD FLOOR

TELEPHONE NO.

17a. CONTRACTOR/

15. DELIVER TO

WASHINGTON DC

500 C STREET SW

9. ISSUED BY

7.

2. CONTRACT NO.

EFFECTIVE DATE

$16.50

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW

ISSUE DATE

DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

11.

SEE SCHEDULEX

12. DISCOUNT TERMS

THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13a.

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

8(A)

FEDERAL EMERGENCYMANAGEMENT AGENCY

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

The purpose of this solicitation is to acquire standard operations support services for the National Flood Insurance Program (NFIP), Federal Insurance Division (FID).

The NFIP requires services that will meet the objectives as described in the Statement of Work, Attachment 2, that aligns with FEMA's Strategic Plan, Federal Insurance Mitigation Administration’s (FIMA) guiding principles and values and the FID Strategy.

The period of performance is one (1) 12-month

(Use Reverse and/or Attach Additional Sheets as Necessary)

HEREIN, IS ACCEPTED AS TO ITEMS:

XX

DATED

Dennis C. Clements

. YOUR OFFER ON SOLICITATION (BLOCK 5),

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER

ARE

ARE

31c. DATE SIGNED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print)

ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

OFFER

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

ARE NOT ATTACHED.

ARE NOT ATTACHED.

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

30b. NAME AND TITLE OF SIGNER (Type or print)

30a. SIGNATURE OF OFFEROR/CONTRACTOR

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

25. ACCOUNTING AND APPROPRIATION DATA

29. AWARD OF CONTRACT:

REF.

DRAFT

No proposals will be accepted as a result of this posting.

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32c. DATE 32b. SIGNATURE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

40. PAID BY39. S/R VOUCHER NUMBER38. S/R ACCOUNT NUMBER

37. CHECK NUMBER

FINALPARTIAL

36. PAYMENT

FINALPARTIAL

35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER33. SHIP NUMBER

COMPLETE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

42d. TOTAL CONTAINERS42c. DATE REC'D (YY/MM/DD)

42b. RECEIVED AT (Location)

42a. RECEIVED BY (Print)

41c. DATE41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

STANDARD FORM 1449 (REV. 2/2012) BACK

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

base period and four (4) 12-month Option Periods.

0001 Administrative Assistant / FFP CLIN 1 LH

0002 Logistician /FFP CLIN 1 LH

0003 Program Manager / FFP CLIN 1 LH

0004 Project Manager /FFP CLIN 1 LH

0005 Quality Assurance Manager / FFP CLIN 1 LH

0006 Change Management Specialist / FFP CLIN 1 LH

0007 Financial Specialist /FFP CLIN 1 LH

0008 Administrative Specialist / FFP CLIN 1 LH

0009 Business Analyst / FFP CLIN 1 LH

Continued ...

32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

63 2 of

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

3 63

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

70FA6020R00000004

0010 Business Analyst (Underwriting SME) / FFP CLIN 1 LH

0011 Communications Specialist / FFP CLIN 1 LH

0012 Senior Business Analyst / FFP CLIN 1 LH

0013 Technical Writer / FFP CLIN 1 LH

0014 Business Analyst (Claims SME) / FFP CLIN 1 LH

0015 Insurance Adjusters / FFP CLIN 1 LH

0016 Graphic Designer / FFP CLIN 1 LH

0017 Project Specialist / FFP CLIN 1 LH

0018 Travel / FFP CLIN NOT EXCEED AMOUNT 1 LS

0019 Disaster Support / Time and Material CLIN. 1 EA

Product/Service Code: R408

Product/Service Description: SUPPORT-

PROFESSIONAL: PROGRAM MANAGEMENT/SUPPORT

0020 Transitions In / Out / FFP CLIN 1 EA

Product/Service Code: R408

Product/Service Description: SUPPORT-

PROFESSIONAL: PROGRAM MANAGEMENT/SUPPORT

1001 Administrative Assistant / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

1002 Logistician /FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

Continued ...

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

Sponsored by GSA

FAR (48 CFR) 53.110

4 63

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

70FA6020R00000004

1003 Program Manager / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

1004 Project Manager /FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

1005 Quality Assurance Manager / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

1006 Change Management Specialist / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

1007 Financial Specialist /FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

1008 Administrative Specialist / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

1009 Business Analyst / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

1010 Business Analyst (Underwriting SME) / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

1011 Communications Specialist / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

Continued ...

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

5 63

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

70FA6020R00000004

1012 Senior Business Analyst / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

1013 Technical Writer / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

1014 Business Analyst (Claims SME) / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

1015 Insurance Adjusters / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

1016 Graphic Designer / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

1017 Project Specialist / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

1018 Travel / FFP CLIN NOT EXCEED AMOUNT 1 LS

(Option Line Item)

Date Option to be Exercised 0 Days After Award

1019 Disaster Support / Time and Material CLIN 1 EA

(Option Line Item)

Date Option to be Exercised 0 Days After Award

Product/Service Code: R408

Product/Service Description: SUPPORT-

PROFESSIONAL: PROGRAM MANAGEMENT/SUPPORT

2001 Administrative Assistant / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

Continued ...

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

6 63

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

70FA6020R00000004

2002 Logistician /FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

2003 Program Manager / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

2004 Project Manager /FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

2005 Quality Assurance Manager / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

2006 Change Management Specialist / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

2007 Financial Specialist /FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

2008 Administrative Specialist / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

2009 Business Analyst / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

2010 Business Analyst (Underwriting SME) / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

2011 Communications Specialist / FFP CLIN 1 LH

Continued ...

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

7 63

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

70FA6020R00000004

(Option Line Item)

Date Option to be Exercised 0 Days After Award

2012 Senior Business Analyst / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

2013 Technical Writer / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

2014 Business Analyst (Claims SME) / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

2015 Insurance Adjusters / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

2016 Graphic Designer / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

2017 Project Specialist / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

2018 Travel / FFP CLIN NOT EXCEED AMOUNT 1 LS

(Option Line Item)

Date Option to be Exercised 0 Days After Award

2019 Disaster Support / Time and Material CLIN 1 EA

(Option Line Item)

Date Option to be Exercised 0 Days After Award

Product/Service Code: R408

Product/Service Description: SUPPORT-

PROFESSIONAL: PROGRAM MANAGEMENT/SUPPORT

Continued ...

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

8 63

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

70FA6020R00000004

3001 Administrative Assistant / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

3002 Logistician /FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

3003 Program Manager / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

3004 Project Manager /FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

3005 Quality Assurance Manager / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

3006 Change Management Specialist / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

3007 Financial Specialist /FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

3008 Administrative Specialist / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

3009 Business Analyst / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

3010 Business Analyst (Underwriting SME) / FFP CLIN 1 LH

(Option Line Item)

Continued ...

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

9 63

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

70FA6020R00000004

Date Option to be Exercised 0 Days After Award

3011 Communications Specialist / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

3012 Senior Business Analyst / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

3013 Technical Writer / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

3014 Business Analyst (Claims SME) / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

3015 Insurance Adjusters / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

3016 Graphic Designer / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

3017 Project Specialist / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

3018 Travel / FFP CLIN NOT EXCEED AMOUNT 1 LS

(Option Line Item)

Date Option to be Exercised 0 Days After Award

3019 Disaster Support / Time and Material CLIN 1 EA

(Option Line Item)

Date Option to be Exercised 0 Days After Award

Product/Service Code: R408

Continued ...

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

10 63

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

70FA6020R00000004

Product/Service Description: SUPPORT-

PROFESSIONAL: PROGRAM MANAGEMENT/SUPPORT

4001 Administrative Assistant / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

4002 Logistician /FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

4003 Program Manager / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

4004 Project Manager /FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

4005 Quality Assurance Manager / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

4006 Change Management Specialist / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

4007 Financial Specialist /FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

4008 Administrative Specialist / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

4009 Business Analyst / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

Continued ...

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

11 63

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

70FA6020R00000004

4010 Business Analyst (Underwriting SME) / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

4011 Communications Specialist / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

4012 Senior Business Analyst / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

4013 Technical Writer / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

4014 Business Analyst (Claims SME) / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

4015 Insurance Adjusters / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

4016 Graphic Designer / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

4017 Project Specialist / FFP CLIN 1 LH

(Option Line Item)

Date Option to be Exercised 0 Days After Award

4018 Travel / FFP CLIN NOT EXCEED AMOUNT 1 LS

(Option Line Item)

Date Option to be Exercised 0 Days After Award

Continued ...

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

12 63

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

70FA6020R00000004

4019 Disaster Support / Time and Material CLIN 1 EA

(Option Line Item)

Date Option to be Exercised 0 Days After Award

Product/Service Code: R408

Product/Service Description: SUPPORT-

PROFESSIONAL: PROGRAM MANAGEMENT/SUPPORT

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

70FA6020R00000004

SECTION B – SUPPLIES, SERVICES, AND PRICES

B.1 ITEMS TO BE ACQUIRED

The Department of Homeland Security (DHS), Federal Emergency Management Agency (FEMA), Federal Insurance Division (FID) National Flood Insurance Program (NFIP) requires support from a contractor for NFIP Standard Operations Contract (SOC), to provide standard insurance operations support – including insurance subject matter expertise and standard business operations. The SOC will serve as a source of information and will support the NFIP WYO insurance companies and the NFIP Direct Servicing Agent (DSA). Task performance will include Project Management, Underwriting Support, Claims Support, Flood Disaster Response Support, Correspondence Support, Field Office Support, Publication and Document Assistance, Program Support and Reporting and other support services. Should a flooding disaster or severe flooding event occur, SOC must set-up and operate one or more Flood Response Offices (FRO), to promote and assist WYO companies and DSA to cover issues and other services to adjudicate and settle NFIP Claims.

The Contractor shall provide technical support for each of the below tasks in accordance with the attached Statement of Work, Attachment 2.

Part A: Standard Operations

Task 1 - Management Support Task 2 – Communication to NFIP Policyholders Task 3 – Records Management Task 4 – Meeting Support Task 5 – Underwriting Support Task 6 – Claims Policy Appeal Task 7 – Claims Operational Support Task 8 – Program Audit Task 9 – FEMA Regional Support Task 10 - NFIP Program Guidance Task 11 – Industry Management Support Task 12 – Correspondent Support Task 13 - Reporting Requirement Task 14 – Information Request Task 15 – Policy Analysis and Program Enhancements

Part B: Disaster Support

Task 1 - Claims Activities Task 2 - Random Claims Quality Check Task 3 - Adjusting Services Task 4 - Flood Adjuster Registration Management Task 5 - Flood Response Offices

Part C: Transition

Task 1 – Transition In Task 2 – Transition Out

B.2 PRICE SCHEDULE

Offerors shall provide a detailed breakdown for each contract line item number (CLIN) listed above. Contractor must use PDF format in Attachment 1. If Attachment 1 format is not used by the offeror, the proposal is deemed UNACCEPTABLE.

B.3 MINIMUM AND MAXIMUM QUANTITIES FOR MULTIPLE AWARD

CONTRACTS

The guaranteed contract minimum is $1,000.00. The contract ceiling amount shall not exceed $99,000,000.00.

B.4 CONTRACT TYPE

The Department of Homeland Security (DHS) - Federal Emergency Management Agency (FEMA) intends to award a single award Indefinite Delivery-Indefinite Quantity (IDIQ) contract. Task orders will be hybrid Firm-Fixed-Price (FFP) and Time and Materials CLINs.

B.5 IDENTIFICATION OF GOVERNMENT OFFICIALS

The Government Officials assigned to this contract are as follows:

Contracting Officer:

Name: Dennis Clements, Contracting Officer Phone: 470-295-5408 Email: Dennis.Clements@fema.dhs.gov

Contracting Specialist:

Name: Marvin R. Jennings, Contracting Specialist Phone: 202-322-6156 Email: Marvin.r.Jennings@fema.dhs.gov

Contracting Officer Representative:

Name: To Be Determined at time of Award Phone:

Email:

mailto:Dennis.Clements@fema.dhs.gov mailto:Marvin.r.Jennings@fema.dhs.gov

B.6 PERIOD OF PERFORMANCE

The contract shall be effective as of the execution date and shall continue for a period offive

(5) years with one six (6) month base period plus four (4) one-year option with a final six (6) month option period, except that delivery orders placed prior to the expiration date shall remain in full force and effect until deliveries have been completed and payments, therefore, have been made.

1. The Period of Performance shall be from the date of contract award through 6 months.

2. If Option 1 is exercised, the Period of Performance shall be from the effective date of the option through 12 months.

3. If Option 2 is exercised, the Period of Performance shall be from the effective date of the option through 12 months.

4. If Option 3 is exercised, the Period of Performance shall be from the effective date of the option through 12 months.

5. If Option 4 is exercised, the Period of Performance shall be from the effective date of the option through 12 months.

6. If Option 5 is exercised, the Period of Performance shall be from the effective date of the option through 6 months.

B.7 PLACE OF PERFORMANCE

The primary place of performance will be at the Contractor’s own facility. There will be instances where the Contractors are required to be at FEMA Headquarters (meetings, workshops, etc.). The Contractor will be required to attend frequent meetings and planning sessions for coordination and planning purposes at:

Federal Emergency Management Agency Headquarters Office of Response and Recovery Doctrine and Policy Office 500 C Street SW Washington DC 20472

B.8 BILLING INSTRUCTIONS

Contractors will use Standard Form 1034 (Public Voucher for Purchases and Services Other Than Personal) located at http://www.gsa.gov/portal/forms/type/SF when submitting a payment request. A payment request means any invoice or request for contract financing payment requesting reimbursement for supplies or services rendered.

The Contractor shall not be paid more frequently than on a monthly basis.

Contractors must submit vouchers electronically in pdf format to the FEMA Finance Center at FEMA-Finance-Vendor-Payments@fema.dhs.gov. A copy of the voucher must be submitted electronically to the contracting officer identified within this contract. The submission of vouchers electronically will reduce correspondence and other causes for delay to a minimum and will facilitate prompt payment to the Contractor. Paper vouchers mailed to the finance center will not be processed for payment. If the Contractor is unable http://www.gsa.gov/portal/forms/type/SF mailto:FEMA-Finance-Vendor-Payments@fema.dhs.gov to submit a payment request in electronic form, the contractor shall submit the payment request using a method mutually agreed to by the Contractor, the Contracting Officer, and the payment office.

B.9 INVOICE INSTRUCTIONS

The contractor shall submit a monthly invoice upon delivery and acceptance of all supplies or services as specified in the Section B clause, “Consideration and Payment”.

Invoices shall be submitted as follows:

Contractors will use Standard Form 1034 (Public Voucher for Purchases and Services Other Than Personal) and SF 1035 Continuation sheet when requesting payment for supplies or services rendered. The voucher must provide a description of the supplies or services, by line item (if applicable), quantity, unit price, and total amount. The item description, unit of measure, and unit price must match those specified in the contract.

Invoices that do not match the line item pricing in the contract will be considered improper and will be returned to the Contractor.

SF 1034 and 1035 instructions: SF 1034 – Fixed Price

The information which a contractor is required to submit in its Standard Form 1034 is set forth as follows:

(1) U.S. Department, Bureau, or establishment and location insert the names and address of the servicing finance office unless the contract specifically provides otherwise.

(2) Date Voucher Prepared - insert date on which the public voucher is prepared and submitted.

(3) Contract/Delivery Order Number and Date - insert the number and date of the contract and delivery order, if applicable, under which reimbursement is claimed.

(4) Requisition Number and Date - leave blank.

(5) Voucher Number - insert the appropriate serial number of the voucher. A separate series of consecutive numbers, beginning with Number 1, shall be used by the contractor for each new contract. When an original voucher was submitted, but not paid in full because of suspended costs, resubmission vouchers should be submitted in a separate invoice showing the original voucher number and designated with the letter "R" as the last character of the number. If there is more than one resubmission, use the appropriate suffix (R2, R3, etc.)

(6) Schedule Number; Paid By; Date Invoice Received - leave blank.

(7) Discount Terms - enter terms of discount, if applicable.

(8) Payee's Account Number - this space may be used by the contractor to record the account or job number(s) assigned to the contract or may be left blank.

(9) Payee's Name and Address - show the name of the contractor exactly as it appears in the contract and its correct address, except when an assignment has been made by the contractor, or the right to receive payment has been restricted, as in the case of an advance account. When the right to receive payment is restricted, the type of information to be shown in this space shall be furnished by the Contracting Officer.

(10) Shipped From; To; Weight Government B/L Number - insert for supply contracts.

(11) Date of Delivery or Service - show the month, day and year, beginning and ending dates of supplies or services delivered.

(12) Articles and Services - insert the following: "For detail, see Standard Form 1035 total amount claimed transferred from

Page of Standard Form 1035.”

B.10 DEFECTIVE OR IMPROPER INVOICES (JUN 2014)

Name, title, phone number, and email of officials of the business concern who are to be notified when the Government receives an improper invoice.

TBD

B.11 PAYMENT FOR UNAUTHORIZED WORK

No payments will be made for any unauthorized supplies and/or services or for any unauthorized changes to the work governed under a particular task order. This includes any services performed by the contractor of their own volition or at the request of an individual other than an authorized government personnel.

B.12 TASK ORDERS

All task orders will be initiated by the Contracting Officer via a request for task order proposals with specific information and instructions for supplies required. The Contractor will be required to perform the services in accordance with issued task orders. The task order proposal request is not a commitment that the FEMA will issue a task order, nor will any Contractor incurred proposal cost become reimbursable. In addition, the Contractor shall not initiate any performance efforts until a written task order has been signed and issued by the Contracting Officer or issued orally by the Contracting Officer.

B.13 TASK ORDER PROCEDURES

The Government (CO/CS) will issue task order proposal requests with documents and information to include (but not limited to): the statement of work, pricing schedule, period of performance, and place of performance. The contractor must submit its technical and price proposals to CO and CS only. The government will evaluate both the technical and price proposals for contract award and issue Task Order.

B.14 TASK ORDER ISSUANCE

A Task Order may be issued without negotiations based on acceptability of the Task Order Proposal. If negotiations are required, the Contract Specialist will arrange a meeting or a conference call among the appropriate Government and Contractor personnel. The Government may request submission of a Revised Proposal and/or Final Work Plan, if required. If an agreement cannot be reached on any aspect of the delivery, the Government has the right to unilaterally issue the Task Order, and the Contractor is required to perform; however, while performance is taking place, the Contractor has the right to pursue applicable remedies under the Disputes clause of the Contract.

Upon signature by the Contracting Officer, each Task Order is considered fully executed, binding and ready for implementation. Each Task Order will be forwarded promptly to the Contractor and shall conform to all terms and conditions of the contract. Orders may be issued electronically.

B.15 MODIFICATIONS

Under this contract, and subsequent Task Orders, the Contracting Officer is the only Government official authorized to make changes via a Standard Form 30. Only a duly appointed FEMA Contracting Officer is authorized to change the specifications, terms, and conditions of this contract and subsequent task order(s).

SECTION C – CONTRACT CLAUSES

C.1 - 52.212-4 Contract Terms and Conditions - Commercial Items. (OCT 2018) by reference (see SF 1449 block 27a) - 52.212-4 Alternate I (Jan 2017)

52.216-18 Ordering.

ORDERING (OCT 1995)

(a) Any supplies and services to be furnished under this contract shall be ordered by issuance of delivery orders or task orders by the individuals or activities designated in the Schedule. Such orders may be issued from __________ through____________ [insert dates].

(b) All delivery orders or task orders are subject to the terms and conditions of this contract. In the event of conflict between a delivery order or task order and this contract, the contract shall control.

(c) If mailed, a delivery order or task order is considered “issued” when the Government deposits the order in the mail. Orders may be issued orally, by facsimile, or by electronic commerce methods only if authorized in the Schedule.

(End of clause)

52.216-19 Order Limitations.

ORDER LIMITATIONS (OCT 1995)

(a) Minimum order. When the Government requires supplies or services covered by this contract in an amount of less than _____________ [insert dollar figure or quantity], the Government is not obligated to purchase, nor is the Contractor obligated to furnish, those supplies or services under the contract.

(b) Maximum order. The Contractor is not obligated to honor-

(1) Any order for a single item in excess of _____________ [insert dollar figure or quantity];

(2) Any order for a combination of items in excess of ______________ [insert dollar figure or quantity]; or

(3) A series of orders from the same ordering office within _____________ days that together call for quantities exceeding the limitation in paragraph (b)(1) or (2) of this section.

(c) If this is a requirements contract (i.e., includes the Requirements clause at subsection 52.216-21 of the Federal Acquisition Regulation (FAR)), the Government is not required to order a part of any one requirement from the Contractor if that requirement exceeds the maximum-order limitations in paragraph (b) of this section.

(d) Notwithstanding paragraphs (b) and (c) of this section, the Contractor shall honor any order exceeding the maximum order limitations in paragraph (b), unless that order (or orders) is returned to the ordering office within _____ days after issuance, with written notice stating the

Contractor’s intent not to ship the item (or items) called for and the reasons. Upon receiving this notice, the Government may acquire the supplies or services from another source.

(End of clause)

52.216-22 Indefinite Quantity 52.210-1 Market Research 52.216-32 Task-Orders and Delivery-Orders Ombudsman.

TASK-ORDER AND DELIVERY-ORDER OMBUDSMAN (SEPT 2019)

(a) In accordance with 41 U.S.C. 4106(g), the Agency has designated the following task-order and delivery-order Ombudsman for this contract. The Ombudsman must review complaints from the Contractor concerning all task-order and delivery-order actions for this contract and ensure the Contractor is afforded a fair opportunity for consideration in the award of orders, consistent with the procedures in the contract.

[Contracting Officer to insert name, address, telephone number, and email address for the Agency Ombudsman or provide the URL address where this information may be found.]

(b) Consulting an ombudsman does not alter or postpone the timeline for any other process (e.g., protests).

(c) Before consulting with the Ombudsman, the Contractor is encouraged to first address complaints with the Contracting Officer for resolution. When requested by the Contractor, the Ombudsman may keep the identity of the concerned party or entity confidential, unless prohibited by law or agency procedure.

(End of clause)

Alternate I (Sept 2019). As prescribed in 16.506(j), add the following paragraph (d) to the basic clause.

(d) Contracts used by multiple agencies.

(1) This is a contract that is used by multiple agencies. Complaints from Contractors concerning orders placed under contracts used by multiple agencies are primarily reviewed by the task-order and delivery-order Ombudsman for the ordering activity.

(2) The ordering activity has designated the following task-order and delivery-order Ombudsman for this order: [The ordering activity's contracting officer to insert the name, address, telephone number, and email address for the ordering activity's Ombudsman or provide the URL address where this information may be found.]

(3) Before consulting with the task-order and delivery-order Ombudsman for the ordering activity, the Contractor is encouraged to first address complaints with the ordering activity's Contracting Officer for resolution. When requested by the Contractor, the task-order and delivery-order Ombudsman for the ordering activity may keep the identity of the concerned party or entity confidential, unless prohibited by law or agency procedure.

52.216-31 Time and Material/Labor-hour Proposal Requirements-Commercial Item Acquisitions

TIME-AND-MATERIALS/LABOR-HOUR PROPOSAL REQUIREMENTS-

COMMERCIAL ITEM ACQUISITION (FEB 2007)

(a) The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

(b) The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by-

(1) The offeror;

(2) Subcontractors; and/or

(3) Divisions, subsidiaries, or affiliates of the offeror under a common control.

(End of provision)

C.2 - Addendum to FAR 52.212-4

In addition to the FAR 52.212-4 “Contract Terms and Conditions—Commercial Items” the following FAR, HSAR and FEMA Clauses are incorporated as an addendum to this solicitation. The full text can be accessed at https://www.acquisition.gov/

FAR 52.252-2 Clauses Incorporated by Reference

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es): http://www.acquisition.gov/far/index.html

Clause Database Clause Number Clause Title FAR 52.202-1 Definitions (NOV 2013) FAR 52.203-3 Gratuities (APR 1984) FAR 52.203-5 Covenant Against Contingent Fees (MAY 2014)

FAR 52.203-6 Restrictions on Subcontractor Sales to the Government (SEPT 2006) - Alternate I (OCT 1995)

FAR 52.203-7 Anti-Kickback Procedures. (MAY 2014)

FAR 52.203-12 Limitation on Payments to Influence Certain Federal Transactions. (OCT 2010)

FAR 52.203-17

Contractor Employee Whistleblower Rights and Requirement To Inform Employees of Whistleblower Rights (APR 2014)

FAR 52.216-22 Indefinite Quantity (OCT 1995) FAR 52.204-19 Incorporation by Reference of Representations and

Certifications FAR 52.204-24 Representation Regarding Certain https://www.acquisition.gov/ http://www.acquisition.gov/far/index.html

Telecommunications and Video Surveillance Services or Equipment

FAR 52.204-25 Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment

FAR 52.204-26 Covered Telecommunications Equipment or Services-Representation

FAR 52.223-17 Affirmative Procurement of EPA-designated Items in Service and Construction Contracts (AUG 2018)

FAR 52.223-18 Encouraging Contractor Policies to Ban Text Messaging While Driving. (AUG 2011)

FAR 52.224-3 Privacy Training (JAN 2017) FAR 52.225-13 Restrictions on Certain Foreign Purchases FAR 52.225-25 Prohibition on Contracting with Entities

Engaging in Certain Activities or Transactions Relating to Iran-Representation and Certifications

FAR 52.227-1 Authorization and Consent FAR 52.227-2 Notice and Assistance Regarding Patent and

Copyright Infringement FAR 52.227-16 Additional Date Requirements FAR 52.227-17 Rights in Data-Special Works

FAR 52.228-5 Insurance - Work on a Government Installation.

(JAN 1997)

FAR 52-232-1 Payments (APR 1984) FAR 52.232-17 Interest (MAY 2014) FAR 52.232-18 Availability of Funds (APR 1984)

FAR 52.232-39 Unenforceability of Unauthorized Obligations (JUN 2013)

FAR 52.233-1 Disputes (MAY 2014) - Alternate I (DEC 1991) FAR 52.233-4 Applicable Law for Breach of Contract Claim FAR 52.239-1 Privacy or Security Safeguards (AUG 1996) FAR 52.244-6 Subcontracts for Commercial Items (AUG 2019) FAR 52.246-15 Certificate of Conformance (APR1984)

Clause Database Clause Number Clause Title

HSAR 3052.219-70 Small business subcontracting plan reporting. (JUN 2006)

HSAR 3052.222-70 Strikes or picketing affecting timely completion of the contract work. (DEC 2003)

HSAR 3052.245-70 Government Property Reports. (AUG 2008) [Deviation]

C 2.1 52.215-19 Notification of Ownership Changes. (OCT 1997)

(a) The Contractor shall make the following notifications in writing:

(1) When the Contractor becomes aware that a change in its ownership has occurred, or is certain to occur, that could result in changes in the valuation of its capitalized assets in the accounting records, the Contractor shall notify the Administrative Contracting Officer (ACO) within 30 days.

(2) The Contractor shall also notify the ACO within 30 days whenever changes to asset valuations or any other cost changes have occurred or are certain to occur as a result of a change in ownership.

(b) The Contractor shall -

(1) Maintain current, accurate, and complete inventory records of assets and their costs;

(2) Provide the ACO or designated representative ready access to the records upon request;

(3) Ensure that all individual and grouped assets, their capitalized values, accumulated depreciation or amortization, and remaining useful lives are identified accurately before and after each of the Contractor's ownership changes; and

(4) Retain and continue to maintain depreciation and amortization schedules based on the asset records maintained before each Contractor ownership change.

(c) The Contractor shall include the substance of this clause in all subcontracts under this contract that meet the applicability requirement of FAR 15.408(k).

C 2.3 52.216-24 Limitation of Government Liability. (APR 1984)

(a) In performing this contract, the Contractor is not authorized to make expenditures or incur obligations exceeding [ ]dollars.

(b) The maximum amount for which the Government shall be liable if this contract is terminated is [ ]dollars.

C 2.4 52.217-8 Option to Extend Services.

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 30 days.

C 2.5 52.217-9 Option to Extend the Term of the Contract. (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 30 days; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 60 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed sixty (60) (months) or five (5) (years).

C 3. 3052.212-70 Contract Terms and Conditions Applicable to DHS Acquisition of Commercial Items. (SEP 2012)

The Contractor agrees to comply with any provision or clause that is incorporated herein by reference to implement agency policy applicable to acquisition of commercial items or components. The provision or clause in effect based on the applicable regulation cited on the date the solicitation is issued applies unless otherwise stated herein. The following provisions and clauses are incorporated by reference:

http://farsite.hill.af.mil/VFHSARA.HTM

(a) Provisions.

_X 3052.209-72 Organizational Conflicts of Interest.

3052.216-70 Evaluation of Offers Subject to An Economic Price Adjustment Clause.

3052.219-72 Evaluation of Prime Contractor Participation in the DHS Mentor Protege Program.

(b) Clauses.

3052.203-70 Instructions for Contractor Disclosure of Violations.

3052.204-70 Security Requirements for Unclassified Information Technology Resources.

http://farsite.hill.af.mil/VFHSARA.HTM

X_ 3052.204-71 Contractor Employee Access.

Alternate I

3052.205-70 Advertisement, Publicizing Awards, and Releases.

3052.209-73 Limitation on Future Contracting.

X 3052.215-70 Key Personnel or Facilities.

3052.216-71 Determination of Award Fee.

3052.216-72 Performance Evaluation Plan.

3052.216-73 Distribution of Award Fee.

3052.217-91 Performance. (USCG)

3052.217-92 Inspection and Manner of Doing Work. (USCG)

3052.217-93 Subcontracts. (USCG)

3052.217-94 Lay Days. (USCG)

3052.217-95 Liability and Insurance. (USCG)

3052.217-96 Title. (USCG)

3052.217-97 Discharge of Liens. (USCG)

3052.217-98 Delays. (USCG)

3052.217-99 Department of Labor Safety and Health Regulations for Ship Repair.

(USCG)

3052.217-100 Guarantee. (USCG)

X 3052.219-70 Small Business Subcontracting Plan Reporting.

3052.219-71 DHS Mentor Protege Program.

X_ 3052.228-70 Insurance.

3052.228-90 Notification of Miller Act Payment Bond Protection. (USCG)

3052.228-91 Loss of or Damage to Leased Aircraft. (USCG)

3052.228-92 Fair Market Value of Aircraft. (USCG)

3052.228-93 Risk and Indemnities. (USCG)

3052.236-70 Special Provisions for Work at Operating Airports.

X_ 3052.242-72 Contracting Officer's Technical Representative.

3052.247-70 F.o.B. Origin Information.

Alternate I

Alternate II

3052.247-71 F.o.B. Origin Only.

X_ 3052.247-72 F.o.B. Destination Only.

C.4 PACKAGING AND MARKING

A project execution plan will be required for all assignment and other specific deliverable descriptions and due dates will be detailed in each task order.

Unless otherwise specified, the Contractor must be able to provide written documents in electronic (i.e., source and pdf formats). Electronic copies provided must be compatible with Microsoft Project, Word, Excel, Access, PowerPoint, or other (FEMA, ORR) Microsoft Office software applications. The Contractor must be able to accept and send document files electronically.

For deliverables, the Contractor shall ensure that all reports are written in clear, concise English without typographical or grammatical errors. The Contractor shall meet all of the report writing guidelines in the United States Government Printing Office Style Manual and the Department of Homeland Security Guidelines.

Any and all electronic and information technology (EIT) procured through this effort must meet the applicable accessibility standards at 36 CFR 1194. 36 CFR 1194 implements Section 508 of the Rehabilitation Act of 1973, as amended, and is viewable at: http://www.section508.gov .

All information relating to the items to be delivered or services to be performed under this contract may not be disclosed by any means without prior approval of the CO.

Dissemination of public disclosures includes but is not limited to: permitting access of such information by foreign national or by any other person, entity, and publication of technical or scientific papers, advertising, or any other proposed public release. The Contractor shall provide adequate physical protection to such information so as to preclude access by any person or entity not authorized such access by the Government.

C.5 Section 508 Compliance

Section 508 of the Rehabilitation Act, as amended by the Workforce Investment Act of 1998 (P.L. 105-220) requires that when Federal agencies develop, procure, maintain, or use electronic and information technology (EIT), they must ensure that it is accessible to people with disabilities. Federal employees and members of the public who have http://www.section508.gov/ disabilities must have equal access to and use of information and data that is comparable to that enjoyed by non-disabled Federal employees and members of the public.

All EIT deliverables within this work statement shall comply with the applicable technical and functional performance criteria of Section 508 unless exempt. Specifically, the following applicable EIT accessibility standards have been identified:

Section 508 Applicable EIT Accessibility Standards

a. 36 CFR 1194.21 Software Applications and Operating Systems applies to all EIT software applications and operating systems procured or developed under this work statement including but not limited to GOTS and COTS software. In addition, this standard is to be applied to Web-based applications when needed to fulfill the functional performance criteria. This standard also applies to some Web based applications as described within 36 CFR 1194.22.

b. 36 CFR 1194.22 Web-based Intranet and Internet Information and Applications, applies to all Web-based deliverables, including documentation and reports procured or developed under this work statement. When any Web application uses a dynamic (non-static) interface, embeds custom user control(s), embeds video or multimedia, uses proprietary or technical approaches such as, but not limited to, Flash or Asynchronous JavaScript and XML (AJAX) then 1194.21 Software standards also apply to fulfill functional performance criteria.

c. 36 CFR 1194.24 Video and Multimedia Products applies to all video and multimedia products that are procured or developed under this work statement. Any video or multimedia presentation shall also comply with the software standards (1194.21) when the presentation is through the use of a Web or Software application interface having user controls available.

d. 36 CFR 1194.25 Self Contained, Closed Products, applies to all EIT products such as printers, copiers, fax machines, kiosks, etc. that are procured or developed under this work statement.

e. 36 CFR 1194.31 Functional Performance Criteria applies to all EIT deliverables regardless of delivery method. All EIT deliverable shall use technical standards, regardless of technology, to fulfill the functional performance criteria.

f. 36 CFR 1194.41 Information Documentation and Support applies to all documents, reports, as well as help and support services. To ensure that documents and reports fulfill the required 1194.31 Functional Performance Criteria, they shall comply with the technical standard associated with Web-based Intranet and Internet Information and Applications at a minimum. In addition, any help or support provided in this work statement that offer telephone support, such as, but not limited to, a help desk shall have the ability to transmit and receive messages using TTY.

Section 508 Applicable Exceptions

Exceptions for this work statement have been determined by DHS and only the exceptions described herein may be applied. Any request for additional exceptions shall be sent to the COTR and determination will be made in accordance with DHS MD

4010.2. DHS has identified the following exceptions that may apply: 36 CFR 1194.3(b) Incidental to Contract, all EIT that is exclusively owned and used by the contractor to fulfill this work statement does not require compliance with Section 508. This exception does not apply to any EIT deliverable, service or item that will be used by any Federal employee(s) or member(s) of the public. This exception only applies to those contractors assigned to fulfill the obligations of this work statement and for the purposes of this requirement, are not considered members of the public.

Section 508 Compliance Requirements

36 CFR 1194.2(b) (COTS/GOTS products), When procuring a product, each agency shall procure products which comply with the provisions in this part when such products are available in the commercial marketplace or when such products are developed in response to a Government solicitation. Agencies cannot claim a product as a whole is not commercially available because no product in the marketplace meets all the standards. If products are commercially available that meet some but not all of the standards, the agency must procure the product that best meets the standards. When applying this standard, all procurements of EIT shall have documentation of market research that identify a list of products or services that first meet the agency business needs, and from that list of products or services, an analysis that the selected product met more of the accessibility requirements than the non-selected products as required by FAR 39.2. Any selection of a product or service that meets less accessibility standards due to a significant difficulty or expense shall only be permitted under an undue burden claim and requires authorization from the DHS Office of Accessible Systems and Technology (OAST) in accordance with DHS MD 4010.2.

All delivery’s for testing of functional and/or technical requirements must include specific testing for Section 508 compliance and must use DHS Office of Accessible Systems and Technology approved testing methods and tools. For information about approved testing methods and tools send an email to accessibility@dhs.gov.

C.6 SAFEGUARDING OF SENSITIVE INFORMATION (MAR 2015)

(a) Applicability. This clause applies to the Contractor, its subcontractors, and Contractor employees (hereafter referred to collectively as “Contractor”). The Contractor shall insert the substance of this clause in all subcontracts.

(b) Definitions. As used in this clause— “Personally, Identifiable Information (PII)” means information that can be used to distinguish or trace an individual's identity, such as name, social security number, or biometric records, either alone, or when combined with other personal or identifying information that is linked or linkable to a specific individual, such as date and place of birth, or mother’s maiden name. The definition of PII is not anchored to any single category of information or technology. Rather, it requires a case-by-case assessment of mailto:accessibility@dhs.gov mailto:ty@dhs.gov the specific risk that an individual can be identified.