DRAFT_Appendix_A_-_StdOps_Deliverables_and_Work_Products_Table.pdf

FID Standard Operations: Work Products/Deliverables and Delivery Schedule

The Contractor shall e‐mail deliverables to the COR, Alternate COR and the distribution list (as approved by the COR) by the due date according to the chart.

The Contractor shall also upload the deliverables onto a SharePoint or similar site, as provided by the COR.

The due dates of the deliverables are subjected to change. The COR will communicate the changes to the Contractor with advanced notice.

Work Product/Deliverable Functional Area Frequency Due Date Description 1 Monthly Financial Report Finance Monthly 26th calendar day of the month

This deliverable is due by the 26th calendar day of every month and will include data from the preceding month (June Financial Report is due by 26 JUL). The Monthly Financial Report must include the following analyses/data:

Actuarial Cash Flow Analysis Actuarial Estimate of Losses and Loss Adjustment Expense

Reserves Actuarial Retrospective Loss Reserve Analysis Actuarial Estimate of Premium Deficiency Reserve Cash and Deposit Data Report Consolidated financial statements (description of financial statement in Table 16) Consolidated report on WYO and DSA contractor remittances to the US Treasury Detailed monthly report showing discrepancies dealing with statistical data for WYOs and DSA contractor Detailed report on deposits made (if different from the Cash and

Deposit Report) Erroneous Claims Overpayment Account Receivables due to the

NFIP

Letter of Credit (detailed monthly report of expenses reimbursed through the Letter of Credit Facility and supporting documentation)

NFIP Smartlink Funds and Incurred Expenses Report Remittances to the U.S. Treasury Prior Term Refund issued to policyholders and all expense allowances due to NFIP — consolidated and detailed Special Travel Allowance activity — consolidated and detailed WYO and DSA contractor variance report — Financial/Statistical, Net Written Premiums, Net Paid Losses, Federal Policy Fees

During the course of performance, elements of the Monthly Financial Report may be added or removed.

2 Audit Reports (IPIA, financial, biennial) Finance Monthly – as requested

10th calendar day of the

Ad hoc reports to support responses to FEMA OCFO – Additional details will be provided by the COR for each request.

month when requested

3 NFIP Quarterly Consolidated Financial Forecast (1 month actual/2 month forecasted)

Finance Quarterly 18 MAR

18 JUN

18 SEP

18 DEC

4 NFIP Quarterly Consolidated Financial Forecast (2 months actual/1 month forecast)

Finance Quarterly 7 JAN

7 APR

7 JUL

7OCT

5 Statement of Actuarial Opinion Finance Annually 30 OCT Statement of Actuarial Opinion concerning the following line items on the Fiscal Year‐End Consolidated Balance Sheet:

Estimated Claim Losses Estimated Loss Adjustments Expenses Estimated Loss and Loss Adjustment Reserve

6 Daily Situation Report Claims Daily Daily Delivered daily by 8:30 a.m. weekdays. Delivery on weekends by request.

7 Disaster Response Logs/FRO Activity Report Claims 6 days/week when FRO is activated

Monday through Saturday when FRO is activated

8 Adjuster Certification Report Claims Bi‐weekly (fortnightly) when there is no adjuster training

2nd and 4th Friday of the month

9 Re‐Inspection Trends Report Claims Monthly 21st calendar day of the

10 Quarterly Claims Report Claims Quarterly 21 JAN

21 APR

21 JUL

21 OCT

This deliverable is due by the 21st calendar day of every JAN, APR, JUL, and OCT and will include data from the preceding fiscal quarter. The Quarterly Claims Report must include the following:

Assignment of Increased Cost of Compliance Subrogation Report

11 Flood Response Office Manual Claims Annually 30 APR Initially due 30 days after award. Updates due every 30 APR. Manual must include:

Set‐up procedures Back‐up staff list for FROs

12 Quarterly Claims Reporting Claims 13 Correspondence Report Correspondence Monthly 15th calendar

14 Correspondence Procedures Correspondence Annually TBD Initial plan due within 90 calendar days of award. Updated plan due on the anniversary of initial plan delivery.

15 Monthly Regional Report and Technical Progress Narrative

Outreach Monthly 21st calendar

16 Hold Harmless Agreement PMO Once TBD Due within 30 calendar days of award 17 Transition‐in Plan PMO Once TBD Due within 30 calendar days of award, updates as requested by the COR 18 Transition‐out Plan PMO Once TBD Due within 30 calendar days of notification by the COR, updates as requested by the COR 19 Monthly Project Management Status Report PMO Monthly 10th calendar day of the month

Must cover planned projects, accomplishments for the previous month, risks, etc.

20 Quarterly Contract/Project Management Status Reviews

PMO Quarterly 21 JAN

21 APR

21 JUL

21 OCT

This deliverable is due by the 21st calendar day of every JAN, APR, JUL, and OCT and will include data from the preceding fiscal quarter.

21 Program Management Plan PMO Annually TBD Initial plan due within 30 calendar days of award. Updated plan due on the anniversary of initial plan delivery.

22 Quality Control Plan PMO Annually TBD Initial plan due within 30 calendar days of award. Updated plan due on the anniversary of initial plan delivery.

23 Ad hoc reports, agendas, briefings, meeting minutes and other artifacts at the request of the COR

Any Ad hoc TBD Ad hoc work products are due within 72 hours of request or by the deadline set by the contractor and COR

Placeholder for Manuals/Bulletins Placeholder for General Adjuster Report Placeholder for Operation Review Findings Summary