7. PAST PERFORMANCE QUESTIONNAIRE.pdf

PAST PERFORMANCE QUESTIONNAIRE

COMPANY (providing reference): ____________________________________________

REFERENCE (spoke to): ____________________________________________________

TYPE OF WORK: _________________________________________________________

CONTRACT PERIOD: _____________________________________________________

LENGTH OF SERVICES PERFORMED: ______________________________________

ESTIMATED CONTRACT AWARD AMOUNT: ________________________________

DESCRIPTION OF WORK PERFORMED: _____________________________________

For the following questions, please choose the number on the scale from 1 to 5, which most accurately describes the Contractor’s performance on the contract referenced above.

1 - Unacceptable performance 2 - Marginally acceptable 3 - Fully acceptable (less than 5 incidents) 4 - Very Good, (less than 3 incidents) 5 - Superior performance.

1. Evaluate the company’s compliance with contractual 1 2 3 4 5 N/A terms and conditions and the technical requirements of the contract.

Comments:

2. Has the company demonstrated reasonable and 1 2 3 4 5 N/A cooperative behavior in resolving customer requests and or complaints?

3. Is the offeror flexible in satisfying the requirements 1 2 3 4 5 N/A of the customer?

4. To what extend did the company meet the response 1 2 3 4 5 N/A times in the contract? (if applicable)

5. Are invoices easily understood and do they accurately 1 2 3 4 5 N/A reflect charges?

6. Rate the company’s overall performance: 1 2 3 4 5 N/A

7. Would you award to this company again? 1 2 3 4 5 N/A

Please provide any other comments you wish to let us know:

Submitted by: ________________________________________________

PAST PERFORMANCE QUESTIONNAIRE