Attachment_2_-_Service_Delivery_Framework_High_Level_Workflow.pdf
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- Attached to
- ONE OIT Federal contract opportunity
- Solicitation number
- 503102-18-R-0005
- Issued by
- Securities and Exchange Commission
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Attachment 2 - Service Delivery Framework High Level Workflow
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Text version
Service Delivery Framework
Authorization to Execute
(PRB, IOC)
Life Cycle Status Review
(CGS)
Technical Design &
Architecture Review
(TRB)
Test Readiness
Review
(CGS, EA)
Production Readiness
Review
(CGS)
Testing Signoff
(CGS)
Development, Project Level Testing, UAT
(Project Team)
PG 1 PG 2 PG 4 PG 5
Dev Env
PG 3
Business Requirements (RCoE, PT)
Stage/Test Env
CMQA
EA
CGS AM Application Management
Configuration Management & Quality Assurance
Enterprise Architecture
CIO Governance Staff
TRB Technical Review Board
SDF Phase Gate (PG) 2 Entrance Criteria: Product Initiation Request (PIR), Product Tailoring Plan
(PTP)
Output: Product Tailoring Plan Agreement, Successful LCSR Approver: CGS
SDF Phase Gate (PG) 3 Entrance Criteria:
Functional & Tech Requirements, Detailed Architecture Design Output: Approved Design Architecture Approver: TRB Chair
SDF Phase Gate (PG) 4 Entrance Criteria: UAT Sign-off, Stage Server Request, SOP
Output: EA Design Approval, Approval to proceed to Independent Testing Approver: EA, CGS
Legend SDF Phase Gate (PG) 5 Entrance Criteria: Signed
PATS, ATO
Output: Production Readiness Decision (Go/ No-Go) Approver: CGS
Requirements Review
(RCoE, PT)
Project Review 2
CPIC Capital Planning & Investment
INTK Intake Team
RCoE Requirements Center of Excellence
Review Intake Request
(Intake Team)
Project Review 1
No
Capacity Plan
Production Change?
End (No SDF Requirements)
No
Start Require
Investment Proposal?
Yes
Product Initiation Request
PMO
Project Management Office
Risk/Issue Register
Risk/Issue Register
Risk/Issue Register
Risk/Issue Register
TRB Open House
(TRB)
Yes
Already Completed for CPIC Projects
Yes
PT Project Team
Submit Intake Request
(Project Team)
Lifecycle Assessment
(CGS)
Is Lifecycle Needed?
Lifecycle Tailoring
(CGS, PT)
Yes
Release Deployed in Production
Operations & Maintenance
(AM)
System Retirement
(EA)
End
O-CCB SCR
Approval
(CMQA)
Electronic SCR Approval
(CMQA)
Prod Env
No Initiation, Planning, Baselining Lifecycle milestones Requirements Design Development, Full System Testing, UAT EA Design Validation, EUT Packaging, PPE, 508, Load, Stress, Functional Testing, Security assessment, PATS Deployment
TRB Open House
(TRB)
SDF Phase Gate (PG) 1 Entrance Criteria: TRB Open House Presentation, Market Research, Business Requirements Output: TRB Recommendation Approver: TRB ChairNote: Dotted line represents future processes
Capacity Plan
Request Triage, Prioritization, Capacity Planning
Assigned PM
Page-1�
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