MAS - Everbridge, Inc. - 47QTCA24D0083

MULTIPLE AWARD SCHEDULE

Code F – Information Technology F04. IT Software Subcategory

General Services Administration Federal Acquisition Service

Authorized Federal Supply Schedule FSS Price List Special Item Numbers (SINs):

Special Item No. 511210: Software Licenses

Special Item No. OLM: Order Level Materials

Everbridge, Inc.

8300 Boone Blvd, Suite 800

Vienna, VA 22182-2681 Phone: (888) 366-4911 www.everbridge.com

Contact for Contract Administration

Brienne Carpenter Phone: (781) 373-9800

Fax: (818) 230-9505 Email: brienne.carpenter@everbridge.com

Business Size: Large Business

Contract Number: #47QTCA24D0083 Period Covered by Contract: April 19, 2024 to April 18, 2029

(Plus three additional 5-year option periods) Current through Mod # PS-0005 – Effective on June 13, 2025

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery are available through GSA Advantage!®, a menu-driven database system. The INTERNET address to GSA Advantage! ® is: GSAAdvantage.gov.

For more information on ordering go to the following website: https://www.gsa.gov/schedules

Prices Shown Herein are Net (discount deducted) http://www.everbridge.com/

Table of Contents

Customer Information 3

Terms and Conditions Applicable to Software Licenses (SIN 511210) 6

Product Offerings and GSA Rates 9

End-User License Agreements 122

CUSTOMER INFORMATION

1a.Table of awarded special item numbers with appropriate cross-reference to item descriptions and awarded prices:

SIN 511210 Software License: Includes both term and perpetual software licenses and maintenance.

SIN OLM Order Level Materials: OLMs are supplies and/or services acquired in direct support of an individual task or delivery order placed against a Schedule contract or BPA. OLM pricing is not established at the Schedule contract or BPA level, but at the order level. Since OLMs are identified and acquired at the order level, the ordering contracting officer (OCO) is responsible for making a fair and reasonable price determination for all OLMs. OLMs are procured under a special ordering procedure that simplifies the process for acquiring supplies and services necessary to support individual task or delivery orders placed against a Schedule contract or BPA. Using this new procedure, ancillary supplies and services not known at the time of the Schedule award may be included and priced at the order level.

1b.Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract.

GSA Prices with IFF begin on Page 10.

1c.If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided.

2.Maximum order: $500,000 for SIN 511210 and $250,000 for SIN OLM

3.Minimum order: $100

4.Geographic coverage: Worldwide

5.Point of production: USA

6.Discount from list prices or statement of net price: The rates contained in this pricelist are net (inclusive of the GSA discount).

7.Quantity discounts: None.

8.Prompt payment terms: 0% Net 30 Days.

Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9.Foreign items: None

10a.Time of delivery: 2 Days ARO

10b.Expedited Delivery: 24 Hours ARO.

10c.Overnight and 2-day delivery: Contact contractor regarding overnight delivery.

10d.Urgent Requirements: Contact contractor regarding urgent requirements.

11.F.O.B. Point: Destination

12a.Ordering address:

Everbridge, Inc.

Attn: Analy Aguilar 155 North Lake Ave, Ste 900 Pasadena, CA 91101-1849

12b.Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13.Payment address:

Everbridge Accounts Receivable Department PO Box 92506 Las Vegas, NV 89193-2506

14.Warranty provision: The duration of the Term or sixty (60) days after the Effective Date, whichever is longer.

15.Export packing charges: Not Applicable

16.Terms and conditions of rental, maintenance, and repair: None

17.Terms and conditions of installation: If the ordering activity requires customized installation, this service is available for purchase.

18a.Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices:

Not Applicable

18b.Terms and conditions for any other services: None

19.List of service and distribution points:

Everbridge, Inc.

25 Corporate Drive, Suite 400 Burlington, MA 01803-4245

20.List of participating dealers: Not Applicable

21.Preventive maintenance: Not Applicable

22.Special attributes such as environmental attributes (e.g. recycled content, energy efficiency, and/or reduced pollutants): Not Applicable

23.Unique Entity Identifier (UEI) number: XCSMWJTSJ7W5

24.Notification regarding registration in System for Award Management (SAM) database: Everbridge is registered in SAM and the registration is current. Our CAGE Code is 3PCD2.

TERMS AND CONDITIONS APPLICABLE TO SOFTWARE LICENSES

(SPECIAL ITEM NUMBER 511210)

1. INSPECTION/ACCEPTANCE

The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The ordering activity reserves the right to inspect or test any software that has been tendered for acceptance. The ordering activity may require repair or replacement of nonconforming software at no increase in contract price. The ordering activity must exercise its postacceptance rights (1) within a reasonable time after the defect was discovered or should have been discovered; and (2) before any substantial change occurs in the condition of the software, unless the change is due to the defect in the software.

2. ENTERPRISE USER LICENSE AGREEMENTS REQUIREMENTS (EULA)

The Contractor shall provide the Enterprise User License Agreement that has been approved by GSA, if requested.

3. GUARANTEE/WARRANTY

a. Unless specified otherwise in this contract, the Contractor’s standard commercial guarantee/warranty will apply to this contract.

b. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract. If no implied warranties are given, an express warranty of at least 60 days must be given in accordance with FAR 12.404(b)(2)

c. Limitation of Liability. Except as otherwise provided by an express or implied warranty, the Contractor will not be liable to the ordering activity for consequential damages resulting from any defect or deficiencies in accepted items.

4. TECHNICAL SERVICES

The Contractor, without additional charge to the ordering activity, shall provide a hot line technical support number (866- 436-4911) for the purpose of providing user assistance and guidance in the implementation of the software. The technical support number is available from 8 AM to 5 PM (PST).

5. SOFTWARE MAINTENANCE

a. Software maintenance as it is defined:

1. Software Maintenance as a Product

Software maintenance as a product includes the publishing of bug/defect fixes via patches and updates/upgrades in function and technology to maintain the operability and usability of the software product. It may also include other no charge support that are included in the purchase price of the product in the commercial marketplace. No charge support includes items such as user blogs, discussion forums, on-line help libraries and FAQs (Frequently Asked Questions), hosted chat rooms, and limited telephone, email and/or web-based general technical support for user’s self diagnostics.

Software maintenance as a product does NOT include the creation, design, implementation, integration, etc. of a software package. These examples are considered software maintenance as a service.

Software Maintenance as a product is billed at the time of purchase.

6. PERIODS OF TERM LICENSES

a. The Contractor shall honor orders for periods for the duration of the contract period or a lessor period of time.

b. Term licenses and maintenance may be discontinued by the ordering activity on thirty (30) calendar days written notice to the Contractor.

c. Annual Funding. When annually appropriated funds are cited on an order for term licenses and/or maintenance, the period of the term licenses and/or maintenance shall automatically expire on September 30 of the contract period, or at the end of the contract period, whichever occurs first. Renewal of the term licenses and/or maintenance orders citing the new appropriation shall be required, if the term licenses and/or maintenance is to be continued during any remainder of the contract period.

d. Cross-Year Funding Within Contract Period. Where an ordering activity’s specific appropriation authority provides for funds in excess of a 12 month (fiscal year) period, the ordering activity may place an order under this schedule contract for a period up to the expiration of the contract period, notwithstanding the intervening fiscal years.

e. Ordering activities should notify the Contractor in writing thirty (30) calendar days prior to the expiration of an order, if the term licenses and/or maintenance are to be terminated at that time. Orders for the continuation of term licenses and/or maintenance will be required if the term licenses and/or maintenance are to be continued during the subsequent period.

7. UTILIZATION LIMITATIONS

a. Software acquisition is limited to commercial computer software defined in FAR Part 2.101.

b. When acquired by the ordering activity, commercial computer software and related documentation so legend shall be subject to the following:

(1) Title to and ownership of the software and documentation shall remain with the Contractor, unless otherwise specified.

(2) Software licenses are by site and by ordering activity. An ordering activity is defined as a cabinet level or independent ordering activity. The software may be used by any subdivision of the ordering activity (service, bureau, division, command, etc.) that has access to the site the software is placed at, even if the subdivision did not participate in the acquisition of the software. Further, the software may be used on a sharing basis where multiple agencies have joint projects that can be satisfied by the use of the software placed at one ordering activity's site. This would allow other agencies access to one ordering activity's database. For ordering activity public domain databases, user agencies and third parties may use the computer program to enter, retrieve, analyze and present data. The user ordering activity will take appropriate action by instruction, agreement, or otherwise, to protect the Contractor's proprietary property with any third parties that are permitted access to the computer programs and documentation in connection with the user ordering activity's permitted use of the computer programs and documentation. For purposes of this section, all such permitted third parties shall be deemed agents of the user ordering activity.

(3) Except as is provided in paragraph 8.b(2) above, the ordering activity shall not provide or otherwise make available the software or documentation, or any portion thereof, in any form, to any third party without the prior written approval of the Contractor. Third parties do not include prime Contractors, subcontractors and agents of the ordering activity who have the ordering activity's permission to use the licensed software and documentation at the facility, and who have agreed to use the licensed software and documentation only in accordance with these restrictions. This provision does not limit the right of the ordering activity to use software, documentation, or information therein, which the ordering activity may already have or obtains without restrictions.

(4) The ordering activity shall have the right to use the computer software and documentation with the computer for which it is acquired at any other facility to which that computer may be transferred, or in cases of Disaster Recovery, the ordering activity has the right to transfer the software to another site if the ordering activity site for which it is acquired is deemed to be unsafe for ordering activity personnel; to use the computer software and documentation with a backup computer when the primary computer is inoperative; to copy computer programs for safekeeping (archives) or backup purposes; to transfer a copy of the software to another site for purposes of benchmarking new hardware and/or software; and to modify the software and documentation or combine it with other software, provided that the unmodified portions shall remain subject to these restrictions.

(5) "Commercial Computer Software" may be marked with the Contractor's standard commercial restricted rights legend, but the schedule contract and schedule pricelist, including this clause, "Utilization Limitations" are the only governing terms and conditions, and shall take precedence and supersede any different or additional terms and conditions included in the standard commercial legend.

8. SOFTWARE CONVERSIONS

Full monetary credit will be allowed to the ordering activity when conversion from one version of the software to another is made as the result of a change in operating system or from one computer system to another. Under a perpetual license, the purchase price of the new software shall be reduced by the amount that was paid to purchase the earlier version.

Under a term license, conversion credits which accrued while the earlier version was under a term license shall carry forward and remain available as conversion credits which may be applied towards the perpetual license price of the new version.

9. DESCRIPTIONS AND EQUIPMENT COMPATIBILITY

The Contractor shall include, in the schedule pricelist, a complete description of each software product and a list of equipment on which the software can be used. Also, included shall be a brief, introductory explanation of the modules and documentation which are offered.

10. RIGHT-TO-COPY PRICING

The Contractor shall insert the discounted pricing for right-to-copy licenses: Not Applicable.

Product Offerings

Everbridge, Inc. is a global software company that provides enterprise software applications that automate and accelerate an organization’s operational response to critical events in order to Keep People Safe and Businesses Running™. During public safety threats such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events including IT outages, cyber-attacks or other incidents such as product recalls or supply-chain interruptions, over 5,200 global customers rely on the company’s Critical Event Management platform to quickly and reliably aggregate and assess threat data, locate people at risk and responders able to assist, automate the execution of pre-defined communications processes through the secure delivery to over 100 different communication devices, and track progress on executing response plans. The company’s platform sent over 3.5 billion messages in 2019, and offers the ability to reach over 550 million people in more than 200 countries and territories. The company’s critical communications and enterprise safety applications include Mass Notification, Incident Management, Safety Connection™, IT Alerting, Visual Command Center®, Public Warning, Crisis Management, Community Engagement®, and Secure Messaging, and are easy-to-use and deploy, secure, highly scalable and reliable.

Everbridge software automates the key steps for responding to a critical event. It aggregates threat data from third party and internal sources so customers can assess risk, and locates people in areas of threat and those needed to respond. It then enables customers to execute pre-defined processes based on the type of threat for who should be contacted and how, what message to send, and who to escalate to if a responder is not available. Our platform then sends out notifications and instructions via text, voice, email—over 100 modalities—in 15 languages as needed, organizes conference bridges for people to collaborate, and analyzes return messages. Automating these steps enables them to be completed quickly, highly reliably and at scale at a time when minutes often matter.

Term License-Mass Notification Base for Corporate - RENEWAL ONLY - 101-11-11-0240-000 Everbridge Mass Notification Base for Corporate allows users to send notifications to individuals or groups using lists, locations, and visual intelligence. Everbridge Mass Notification is supported by state-of-the-art security protocols, elastic infrastructure, advanced mobility, interactive reporting, adaptive people, and resource mapping to mirror your organization, and true enterprise class data management capabilities to provide a wide array of data management options.

Key Capabilities Include:

• Unlimited Mass Notification Templates

• Ability to send Standard, Polling, or on-the-fly ‘One-Touch’

• Conference Call messages

• Flexible role-based access controls to manage user permissions

• SMPP based True SMS text messaging

• Multi-language Text to Speech Engine and Custom Voice Recording

• 4 Everbridge basic conference bridge codes

• Custom branded opt-in portal with custom fields and opt-in subscriptions

• Access to Real-Time Dashboard, Notifications History, Everbridge Universe, and Custom Reporting

• Notification escalation to automatically send a notification to the next person or group if there is no confirmation

• Integrated GIS/Map-based, rule-based, group-based, or individual contact selection

• One-screen broadcast creation workflow to speed message creation and reduce human error

• Everbridge Network to access situational intelligence & notifications shared by other public and private groups

• Publish notifications directly to Websites and services that support API access via HTTPS using ‘Web Posting

• Publish notifications to Audio Bulletin Board for contacts to retrieve the audio message at their convenience

• Contact filtering based on custom criteria

• Map-based drawing and selection tools and imported shape files (e.g. Google Maps, Bing Maps, ESRI)

• Automatic address geo-coding for contact records

• Organization specific customizable caller ID, greetings, and broadcast settings

• Real-time reporting for improved situational awareness and easier after-action analysis

• Self-Service Contact Record Management, Contact Import via CSV Upload and via Contact API or via Secure FTP

• International Support o Globally Local Calling for faster communications using local/regional message initiation o Dynamic Caller ID to customize caller IDs with local number per country or broadcast o International Sender IDs for SMS delivery Set-up, Implementation, and Support

• Up to 10 remote hours of support via a dedicated Implementation Specialist

SIN MANUFACTURER

NAME MFR PART NO PRODUCT NAME

UOI GSA PRICE-Per Unit (with IFF)

GSA PRICE-

Minimum Purchase

Amount (with

IFF)

511210 Everbridge, Inc 101-11-11-0240-000

Term License - Mass Notification Base for Corporate-Renewal Only (Minimum dollar value per single order is no less than $4282.12 or 154 contacts, whichever is greater.

Everbridge will provide per contact discount pricing on a pro-rata basis beyond the minimum purchase value/minimum contacts.)

Contact $27.98 $4,282.12

Term License-Mass Notification Base for State & Local Government - 101-11-11-0254-000 Everbridge Mass Notification Base for State & Local Government allows users to send notifications to individuals or groups using lists, locations, and visual intelligence. Everbridge Mass Notification is supported by state-of-the-art security protocols, elastic infrastructure, advanced mobility, interactive reporting, adaptive people, and resource mapping to mirror your organization, and true enterprise class data management capabilities to provide a wide array of data management options.

• SMPP based True SMS text messaging

• Multi-language Text to Speech Engine and Custom Voice Recording

• 4 Everbridge basic conference bridge codes

• 4 Smart Conference bridge lines

• Public Incident Zone – Alert residents through Everbridge Mobile App on their entry into the impacted area

• Custom branded community opt-in portal with custom fields and opt-in subscriptions

• Flexible role-based access controls to manage user permissions

• Access to Real-Time Dashboard, Notifications History, Everbridge Universe, and Custom Reporting

• Notification escalation to automatically send a notification to the next person or group if there is no confirmation

• Integrated GIS/Map-based, rule-based, group-based, or individual contact selection

• Ability to send standard, polling, or on-the-fly ‘One-Touch’ Conference Call messages

• One-screen broadcast creation workflow to speed message creation and reduce human error

• Everbridge Network to access situational intelligence & notifications shared by other public and private groups

• Publish notifications directly to Websites and services that support API access via HTTPS using ‘Web Posting’

• Publish notification to Social Media

• Publish notifications to Audio Bulletin Board for contacts to retrieve the audio message at their convenience

• Access to IPAWS for authorized agencies –Only available in US region

• Contact filtering based on custom criteria

• Map-based drawing and selection tools and imported shape files (e.g. Google Maps, Bing Maps, ESRI)

• Automatic address geo-coding for contacts

• Organization specific customizable caller ID, greetings, and broadcast settings

• Real-time reporting for improved situational awareness and easier after-action analysis

• Unlimited Mass Notification and Incident Templates

• Self-Service Contact Record Management, Contact Import via CSV Upload and via Contact API Basic

• International Support o Globally Local Calling for faster communications using local/regional message initiation o Dynamic Caller ID to customize caller IDs with local number per country or broadcast o International Long and Short Codes for SMS delivery

SIN MANUFACTURER

NAME MFR PART NO PRODUCT NAME UOI

GSA PRICE-

Per Unit

(with IFF)

GSA PRICE-

Minimum Purchase

Amount (with

IFF)

511210 Everbridge, Inc 101-11-11-0254-000

Term License - Mass Notification Base for State & Local Government (Minimum dollar value per single order is no less than $4282.12 or 17242 contacts, whichever is greater.

Everbridge will provide per contact discount pricing on a pro-rata basis beyond the minimum purchase value/minimum contacts.) Contact $0.25 $4,282.12

Term License-Mass Notification Base for Higher Education - 101-11-11-0250-000 Everbridge Mass Notification Base for Higher Education allows users to send notifications to individuals or groups using lists, locations, and visual intelligence. Everbridge Mass Notification is supported by state-of-the-art security protocols, an elastic infrastructure, advanced mobility, interactive reporting and analytics, adaptive people, and resource mapping to mirror your organization, and true enterprise class data management capabilities to provide a wide array of data management options. Below is a list of key system inclusions with your new Everbridge Mass Notification system.

• Everbridge IPAWS for authorized clients – Only available in US region

• Public Incident Zone – Alert residents through Everbridge Mobile App on their entry into the impacted area

• Custom branded community opt-in portal with custom fields and opt-in subscriptions

• Incident Communications for digitizing communication plans and for reducing human error

• Smart Conference with 4 dedicated bridge lines

• Audio Bulletin Board for your Contacts to retrieve an audio message at their convenience

• Global multi-modal, two-way communications

• Self-service Contact record management via manual upload, Secure FTP, and Contact REST API

• Single page user flow for unplanned communications

• Publish notification to Social Media accounts and other messaging channels

• Flexible role-based access controls to manage user permissions

• Everbridge Network to access situational intelligence & notifications shared by other public and private groups

• Real-time reporting for improved situational awareness and easier after-action analysis

• Self-service module for configuring the operating environment for all users and notifications

• Basic Conference Bridge service including 4 bridge codes

• International Support o Multiple site languages for users to navigate your Everbridge service in their native language o Multiple notification languages and text to speech engines to ensure recipients understand your message in their preferred language o Configurable Caller ID per country to ensure recipients can identify the message sender o International Long and Short Codes for SMS delivery to ensure recipients can identify the message sender

• Automatic address geo-coding for Contact locations

SIN MANUFACTURER

NAME MFR PART NO PRODUCT NAME UOI

GSA PRICE-

Per Unit

(with IFF)

GSA PRICE-

Minimum Purchase

Amount (with

IFF)

511210 Everbridge, Inc 101-11-11-0250-000

Term License - Mass Notification Base for Higher Education (Minimum dollar value per single order is no less than $4282.12 or 3334 contacts, whichever is greater. Everbridge will provide per contact discount pricing on a pro-rata basis beyond the minimum purchase value/minimum contacts.) Contact $1.29 $4,282.12

Term License-Mass Notification Base for Transportation - 101-11-11-0258-000 Everbridge Mass Notification for Transportation allows users to send notifications to individuals or groups using lists, locations, and visual intelligence. Everbridge Mass Notification is supported by state-of-the-art security protocols, an elastic infrastructure, advanced mobility, interactive reporting and analytics, adaptive people, and resource mapping to mirror your organization, and true enterprise class data management capabilities to provide a wide array of data management options. Below is a list of key system inclusions with your new Everbridge Mass Notification system.

Key Capabilities

• Integrated GIS/Map-based, rule-based, group-based, or individual contact selection

• Ability to send standard, polling, or on-the-fly ‘One-Touch’ Conference Call messages

• One-screen broadcast creation workflow to speed message creation and reduce human error

• Everbridge Network to access situational intelligence & notifications shared by other public and private groups

• Publish notifications directly to Websites and services that support API access via HTTPS using ‘Web Posting’ Publish notifications directly to the Smartphones of residents and employees via Everbridge Mobile Application

• Contact filtering based on custom criteria Map-based drawing and selection tools and imported shape files (e.g.

Google Maps, Bing Maps, ESRI)

• Automatic address geo-coding for contacts

• Organization specific customizable caller ID, greetings, and broadcast settings

• SMPP based SMS text messaging

• Multi-language Text to Speech Engine and Custom Voice Recording

• Real-time reporting for improved situational awareness and easier after action analysis

• 5 Live Operator Message Initiations per year

• Interactive Dashboard for Organizational Activity Summary

• Unlimited Mass Notification Templates

• Self-service Single Contact Record Adjustments,

• Contact Import via CSV Upload and via Contact API Bulk

• Contact Management Automation via Secure FTP Basic

• Audio Bulletin Board 4 Everbridge basic conference bridge codes

SIN MANUFACTURER

NAME MFR PART NO PRODUCT NAME UOI

GSA PRICE-

Per Unit

(with IFF)

GSA PRICE-

Minimum Purchase

Amount (with

IFF)

511210 Everbridge, Inc 101-11-11-0258-000

Term License - Mass Notification Base for Transportation (Minimum dollar value per single order is no less than $4282.12 or 181 contacts, whichever is greater. Everbridge will provide per contact discount pricing on a pro-rata value/minimum contacts.) Contact $23.78 $4,282.12

Term License-Everbridge Mass Notification Base for Healthcare - 101-01-11-0261-000 Everbridge’s Mass Notification for Healthcare allows care teams to coordinate multiple clinicians, technicians, and staff across multiple locations and schedules to respond to the needs of patients efficiently and effectively, leading to increased response times, quality, and patient satisfaction.

• Unlimited Incident Templates

• Multimodal delivery capabilities to phones, Email, SMS, Push Notifications

• Incident templates with different messages & delivery settings based on each notification phase or time of day

• Notification escalation to automatically send a notification to the next person or group if there is no confirmation

• Dynamic contact path preferences based on time of day

• Dynamic contact path preferences based on individual preferences

• Ability to send standard, polling, or on-the-fly ‘one-touch’ conference call notifications

• Multi-step workflow that prompts users to add required incident details Incident communication logging for all broadcast and confirmations

• Incident journal to capture additional details not included in incident communications

• Communication broadcasts and confirmations include audit trails and timestamps

• Search across incidents using status, user, type and date

• Real-time incident dashboard for operators showing all open incidents

• Unlimited individual on-call schedules for on-call Registered End-users o Ability to set minimum staffing requirements and view shifts to see if these requirements have been met.

o Ability to assign shift quotas based on certification and skill.

o Configurable automatic shift rotation.

o Mobile schedule management o Ability to import/export schedules from other systems via .ics.

• Scenario manager to send different messages to different audiences

• Unlimited access to Everbridge secure communication platform (Secure Collaboration) for Registered Endusers1 o Video calling for telemedicine o Image sharing o Text messaging o Group messaging o Voice calls using VOIP o Mobile device access o Desktop access o Quick Registration o Incident chat o Customizable directories

• Standard reports as well as flexible custom reporting capability

• Audit conversation history

SIN MANUFACTURER

NAME MFR PART NO PRODUCT NAME UOI

GSA PRICE-

Per Unit

(with IFF)

GSA PRICE-

Minimum Purchase

Amount (with

IFF)

511210 Everbridge, Inc 101-01-11-0261-000

Term License - Mass Notification Base for Healthcare (Minimum dollar value per single order is no less than $4,282.12 or 118 contacts, whichever is greater. Everbridge will provide per contact discount pricing on a pro-rata value/minimum contacts.) Contact $36.37 $4,282.12

Term License-Everbridge Mass Notification Standard for Corporate - RENEWAL ONLY - 101-11-11- 0241-000 Everbridge Mass Notification Standard for Corporate allows users to send notifications to individuals or groups using lists, locations, and visual intelligence. Everbridge Mass Notification is supported by state-of-the art security protocols, elastic infrastructure, advanced mobility, interactive reporting, adaptive people, and resource mapping to mirror your organization, and true enterprise class data management capabilities to provide a wide array of data management options.

• Multi-language Text to Speech Engine and Custom Voice Recording

• 4 Everbridge basic conference bridge codes

• 4 Smart Conference bridge lines

• Access to Single Sign On

• Custom branded opt-in portal with custom fields and opt-in subscriptions

• Flexible role-based access controls to manage user permissions

• Access to Real-Time Dashboard, Notifications History, Everbridge Universe, and Custom Reporting

• Notification escalation to automatically send a notification to the next person or group if there is no confirmation

• Integrated GIS/Map-based, rule-based, group-based, or individual contact selection

• Ability to send standard, polling, or on-the-fly ‘One-Touch’ Conference Call messages

• One-screen broadcast creation workflow to speed message creation and reduce human error

• Everbridge Network to access situational intelligence & notifications shared by other public and private groups

• Publish notifications directly to Websites and services that support API access via HTTPS using ‘Web Posting’

• Publish notifications to Audio Bulletin Board for contacts to retrieve the audio message at their convenience

• Contact filtering based on custom criteria

• Map-based drawing and selection tools and imported shape files (e.g. Google Maps, Bing Maps, ESRI) • Automatic address geo-coding for contacts

• Organization specific customizable caller ID, greetings, and broadcast settings

• Real-time reporting for improved situational awareness and easier after-action analysis

• Unlimited Mass Notification and Incident Templates

• Self-Service Contact Record Management, Contact Import via CSV Upload and via Contact API Basic

• International Support o Globally Local Calling for faster communications using local/regional message initiation o Dynamic Caller ID to customize caller IDs with local number per country or broadcast o International Long and Short Codes for SMS delivery

NAME MFR PART NO PRODUCT NAME UOI

GSA PRICE-

Per Unit

(with IFF)

GSA PRICE-

Minimum Purchase

Amount (with

IFF)

511210 Everbridge, Inc 101-11-11-0241-000

Term License - Mass Notification Standard for Corporate-Renewal Only (Minimum dollar value per single order is no less than $6,423.17 or 127 contacts, whichever is greater.

Everbridge will provide per contact discount pricing on a pro-rata basis value/minimum contacts.) Contact $50.64 $6,423.17

Term License-Everbridge Mass Notification Pro for Corporate - RENEWAL ONLY - 101-11-11-0242- Everbridge Mass Notification Pro for Corporate allows users to send notifications to individuals or groups using lists, locations, and visual intelligence. Everbridge Mass Notification is supported by state-of-the-art security protocols, elastic infrastructure, advanced mobility, interactive reporting, adaptive people, and resource mapping to mirror your organization, and true enterprise class data management capabilities to provide a wide array of data management options.

• Multi-language Text to Speech Engine and Custom Voice Recording

• 4 Everbridge basic conference bridge codes

• 4 Smart Conference bridge lines

• Access to Single Sign On

• Access to Visitor and Customer Engagement

• 5 (FIVE) Keywords to allow people to opt-in to a database using keywords

• Custom branded opt-in portal with custom fields and opt-in subscriptions

• Flexible role-based access controls to manage user permissions

• Access to Real-Time Dashboard, Notifications History, Everbridge Universe, and Custom Reporting

• Notification escalation to automatically send a notification to the next person or group if there is no confirmation

• Integrated GIS/Map-based, rule-based, group-based, or individual contact selection

• Ability to send standard, polling, or on-the-fly ‘One-Touch’ Conference Call messages

• One-screen broadcast creation workflow to speed message creation and reduce human error

• Everbridge Network to access situational intelligence & notifications shared by other public and private groups

• Publish notifications directly to Websites and services that support API access via HTTPS using ‘Web Posting’

• Publish notification to Social Media

• Publish notifications to Audio Bulletin Board for contacts to retrieve the audio message at their convenience

• Contact filtering based on custom criteria

• Map-based drawing and selection tools and imported shape files (e.g. Google Maps, Bing Maps, ESRI)

• Automatic address geo-coding for contacts

• Organization specific customizable caller ID, greetings, and broadcast settings

• Real-time reporting for improved situational awareness and easier after-action analysis

• Unlimited Mass Notification and Incident Templates

• Self-Service Contact Record Management, Contact Import via CSV Upload and via Contact API Basic

• International Support o Globally Local Calling for faster communications using local/regional message initiation o Dynamic Caller ID to customize caller IDs with local number per country or broadcast o International Long and Short Codes for SMS delivery

SIN MANUFACTURER

NAME MFR PART NO PRODUCT NAME UOI

GSA PRICE-

Per Unit

(with IFF)

GSA PRICE-

Minimum Purchase

Amount (with

IFF)

511210 Everbridge, Inc 101-11-11-0242-000

Term License - Mass Notification Pro for Corporate-Renewal Only (Minimum dollar value per single order is no less than $8,564.23 or 157 contacts, whichever is greater. Everbridge will provide per contact discount pricing on a pro-rata basis beyond the minimum purchase value/minimum contacts.) Contact $54.56 $8,564.23

Term License-Everbridge Mass Notification Pro for Higher Education - 101-11-11-0251-000 Everbridge Mass Notification Pro for Higher Education allows users to send notifications to individuals or groups using lists, locations, and visual intelligence. Everbridge Mass Notification is supported by state-of-the-art security protocols, an elastic infrastructure, advanced mobility, interactive reporting and analytics, adaptive people, and resource mapping to mirror your organization, and true enterprise class data management capabilities to provide a wide array of data management options. Below is a list of key system inclusions with your new Everbridge Mass Notification system.

• Ability to send standard, polling, or on-the-fly ‘One-Touch’ Conference Call messages

• One-screen broadcast creation workflow to speed message creation and reduce human error

• Everbridge Network to access situational intelligence & notifications shared by other public and private groups

• Publish notifications directly Facebook and Twitter and Websites and services that support API access via HTTPS using ‘Web Posting’

• Publish notifications directly to the Smartphones of residents and employees via Everbridge Mobile app

• Contact filtering based on custom criteria

• Map-based drawing and selection tools and imported shape files (e.g. Google Maps, Bing Maps, ESRI)

• Automatic address geo-coding for contacts

• Organization specific customizable caller ID, greetings, and broadcast settings

• SMPP based SMS text messaging

• Multi-language Text to Speech Engine and Custom Voice Recording

• Real-time reporting for improved situational awareness and easier after action analysis

• 5 Live Operator Message Initiations per year

• Interactive Dashboard for Organizational Activity Summary

• Unlimited Notification Templates

• Self-service Single Contact Record Adjustments, Contact Import via CSV Upload and via Contact AP Bulk

Contact Management Automation via Secure FTP

• Audio Bulletin Board

• 4 Everbridge basic conference bridge codes

• Single Sign on to simplify user management

• Active Shooter, Shelter in Place, Evacuation Order and Crisis Response Team (CMT) Bridge Activation message guides

SIN MANUFACTURER

NAME MFR PART NO PRODUCT NAME UOI

GSA PRICE-

Per Unit

(with IFF)

GSA PRICE-

Minimum Purchase

Amount (with

IFF)

511210 Everbridge, Inc 101-11-11-0251-000

Term License - Mass Notification Pro for Higher Education (Minimum dollar value per single order is no less than $8,564.23 or 5435 contacts, whichever is greater. Everbridge will provide per contact discount pricing on a pro-rata value/minimum contacts.) Contact $1.57 $8,564.23

Term License-Everbridge Mass Notification Pro for State & Local Government - 101-11-11-0255-000 Everbridge Mass Notification Pro for State & Local Government allows users to send notifications to individuals or groups using lists, locations, and visual intelligence. Everbridge Mass Notification is supported by state-of-the-art security protocols, elastic infrastructure, advanced mobility, interactive reporting, adaptive people, and resource mapping to mirror your organization, and true enterprise class data management capabilities to provide a wide array of data management options.

• Multi-language Text to Speech Engine and Custom Voice Recording

• 4 Everbridge basic conference bridge codes

• 4 Smart Conf erence bridge lines

• Public Incident Zone – Alert residents through Everbridge Mobile App on their entry into the impacted area

• Access to Community Engagement to communicate via Text, Email, and/or Voice Messages and provide an easy way for residents to Text Opt-In (text zip-code or a keyword to 888-777) –Only available to US contacts

• Access to automated severe weather alerting from the National Weather Service via SMARTWeather for 1 (ONE) area no greater than a single County –Only available to US contacts

• Custom branded community opt-in portal with custom fields and opt-in subscriptions

• Flexible role-based access controls to manage user permissions

• Access to Real-Time Dashboard, Notifications History, Everbridge Universe, and Custom Reporting

• Notification escalation to automatically send a notification to the next person or group if there is no confirmation

• Integrated GIS/Map-based, rule-based, group-based, or individual contact selection

• Ability to send standard, polling, or on-the-fly ‘One-Touch’ Conference Call messages

• One-screen broadcast creation workflow to speed message creation and reduce human error

• Everbridge Network to access situational intelligence & notifications shared by other public and private groups

• Publish notifications directly to Websites and services that support API access via HTTPS using ‘Web Posting’

• Publish notification to Social Media

• Publish notifications to Audio Bulletin Board for contacts to retrieve the audio message at their convenience

• Access to 1 (ONE) dedicated toll free number via Premium Audio Bulletin Board

• Access to IPAWS for authorized agencies –Only available in US region.

• Contact filtering based on custom criteria

• Map-based drawing and selection tools and imported shape files (e.g. Google Maps, Bing Maps, ESRI)

• Automatic address geo-coding for contacts

• Custom point address geo-coding

• Organization specific customizable caller ID, greetings, and broadcast settings

• Real-time reporting for improved situational awareness and easier after-action analysis

• Unlimited Mass Notification and Incident Templates

• Self-Service Contact Record Management, Contact Import via CSV Upload and via Contact API Basic

• International Support o Globally Local Calling for faster communications using local/regional message initiation o Dynamic Caller ID to customize caller IDs with local number per country or broadcast o International Long and Short Codes for SMS delivery

SIN MANUFACTURER

NAME MFR PART NO PRODUCT NAME UOI

GSA PRICE-

Per Unit

(with IFF)

GSA PRICE-

Minimum Purchase

Amount (with

IFF)

511210 Everbridge, Inc 101-11-11-0255-000

Term License - Mass Notification Pro for State & Local Government (Minimum dollar value per single order is no less than $8,564.23 or 26316 contacts, whichever is greater.

Everbridge will provide per contact discount pricing on a pro-rata basis value/minimum contacts.) Contact $0.32 $8,564.23

Term License-Everbridge Mass Notification Pro for Transportation - 101-11-11-0259-000 Everbridge Mass Notification Pro for Transportation allows users to send notifications to individuals or groups using lists, locations, and visual intelligence. Everbridge Mass Notification is supported by state-of-the-art security protocols, an elastic infrastructure, advanced mobility, interactive reporting and analytics, adaptive people, and resource mapping to mirror your organization, and true enterprise class data management capabilities to provide a wide array of data management options. Below is a list of key system inclusions with your new Everbridge Mass Notification system.

• Ability to send standard, polling, or on-the-fly ‘One-Touch’ Conference Call messages

• One-screen broadcast creation workflow to speed message creation and reduce human error

• Everbridge Network to access situational intelligence & notifications shared by other public and private groups

• Publish notifications directly to the Smartphones of residents and employees via Everbridge Mobile Application

• Contact filtering based on custom criteria and automatic address geo-coding for contacts

• Map-based drawing and selection tools and imported shape files (e.g. Google Maps, Bing Maps, ESRI)

• Organization specific customizable caller ID, greetings, and broadcast settings

• SMPP based SMS text messaging

• Multi-language Text to Speech Engine and Custom Voice Recording Real-time reporting for improved situational awareness and easier after action analysis

• 5 Live Operator Message Initiations per year

• Interactive Dashboard for Organizational Activity Summary

• Unlimited Notification Templates

• Self-service Single Contact Record Adjustments, Contact Import via CSV Upload and via Contact API

• Bulk Contact Management Automation via Secure FTP

SIN MANUFACTURER

NAME MFR PART NO PRODUCT NAME UOI

GSA PRICE-

Per Unit

(with IFF)

GSA PRICE-

Minimum Purchase

Amount (with

IFF)

511210 Everbridge, Inc 101-11-11-0259-000

Term License - Mass Notification Pro for Transportation (Minimum dollar value per single order is no less than $4,710.06 or 150 contacts, whichever is greater. Everbridge will provide per contact discount pricing on a pro-rata value/minimum contacts.) Contact $31.39 $4,710.33

Term License-Community Engagement - 101-01-11-1027-000 The Community Engagement solution supports easy opt-in capabilities for both public and private events. Gathering opt-ins, whether the general public or internal stakeholders, can be very difficult. With mobile keywords, large groups of people can easily opt-in to a database by texting a keyword. Additionally, the Visitor Engagement solution allows you enable event-focused web pages to increase the visibility and safety of your event.

Key Capabilities:

• Unlimited E-mail Messages

• Unlimited Facebook & Twitter Postings

• Global Messaging Credits equal to 25% of the aggregate license fee paid (Each voice call is charged ten Global

Messaging Credits per recipient and each SMS message is charged five Global Messaging Credits per recipient)

• Unlimited Administrators for web-based portal to initiate messages, reporting, and administration

• Unlimited number of keyword Opt-In recipients

• Access to 5 event keywords

• Access to Public and Private Event Web Pages which are integrated with your Member Portal and can include registration widgets and social sharing options so visitors can share your notifications to their social networks.

• Publish event-based notifications via e-mail and SMS

• Publish event-based notifications directly to Facebook and Twitter

• Publish event-based notifications directly to Event Web Pages

• Automatic opt-in expirations

• Zip Code opt-in functionality for residents

• Google Public Alerts integration

• SMPP based SMS text messaging

• Messaging templates to speed up communications

• SMS, Email, Delivery Reporting.

Requires the purchase of a Mass Notification Base product.

SIN MANUFACTURER

NAME MFR PART NO PRODUCT NAME UOI

GSA PRICE-

Per Unit

(with IFF)

GSA PRICE-

Minimum Purchase

Amount (with

IFF)

511210 Everbridge, Inc 101-01-11-1027-000

Term License - Everbridge Community Engagement - *Pricing for the Community Engagement solution is based on 21.41% of the Annual Mass Notification Subscription Contract Value or $2,141.06 whichever is greater (exclusive of one-time and services costs). YR 21.41% $2,141.06

*Pricing for the Community Engagement solution is based on 21.41% of the Annual Mass Notification Subscription Contract Value (exclusive of one-time and services costs) or $2,141.06, whichever is greater.

Term License-Additional Community Engagement/Visitor Engagement Keywords for Corporate - 100- 09-11-1039-000

Provides additional keywords for use with Community Engagement or Visitor Engagement functionality within Everbridge Mass Notification Pro. Require the purchase of one of the following: Mass Notification Pro, Safety Connection Pro, Critical Event Management for Safety and Continuity, Critical Event Management for Mobility, Critical Event Management 360.

Term License-Additional Community Engagement/Visitor Engagement Keywords for State and Local Government, Higher Education, and Transportation - 100-09-11-1038-000

Provides additional keywords for use with Community Engagement or Visitor Engagement functionality within Everbridge Mass Notification Pro. Require the purchase of one of the following: Mass Notification Pro, Safety Connection Pro, Critical Event Management for Safety and Continuity, Critical Event Management for Mobility, Critical Event Management 360.

SIN MANUFACTURER

NAME MFR PART NO PRODUCT NAME UOI

GSA PRICE-

Per Unit

(with IFF)

GSA PRICE-

Minimum Purchase

Amount (with

IFF)

511210 Everbridge, Inc 100-09-11-1039-000

Term License - Additional CE/VE Keywords for Corporate (One-Time Annual Fee) EA $856.42 $856.42

511210 Everbridge, Inc 100-09-11-1038-000

Term License - Additional CE/VE Keywords for State and Local Government, Higher Education and Transportation (One-Time Annual Fee) EA $171.28 $171.28

Term License-Incident Management – Incident Communications - 101-01-11-0206-000 Delays and errors in operational communications happen every day increasing recovery times, impacting revenue and increasing risk. Everbridge Incident Communications automates your notification procedures by allowing users to select pre-defined messages and processes to use for a specified incident and then determining the correct list of stakeholders and responders.

• 1 (one) Incident Management Organization

• Unlimited Incident Administrator and User seats

• Unlimited Incident Templates

• Incident Templates supporting different messages & delivery settings based on notification phase (New, Update, Close)

• Global Messaging Credits equal to 10% of the aggregate license fee paid (Each voice call is charged ten Global

Messaging Credits per recipient and each SMS message is charged five Global Messaging Credits per recipient)

• Multi-step workflow that prompts users to add required incident details

• Incident communication logging for all broadcast and confirmations

• Incident journal to capture additional details not included in incident communications

• Reporting of all incident communications details and responses in a PDF format

• Custom reports analyze incident communications effectiveness

• Communication broadcasts and confirmations include audit…