47QFHA23K0020_Draft PWS - PRISM.pdf

PERFORMANCE WORK STATEMENT (PWS)

Project Title: Office of the Undersecretary of Defense for Personnel & Readiness (OUSD (P&R)) Personnel & Readiness Infrastructure Support Management Services (PRISM)

2 APRIL 2023

1. General: This is a non-personal services contract to provide support of various office functions within OUSD(P&R). The Contractor shall provide support for OUSD(P&R) mission in the following areas: Management Support Office/Human Capital Management; P&R Executive Services Directorate; Strategic Initiatives; Office of Legal Policy; the Department of Defense/Veterans Affairs Collaboration Office (DVCO); the Office of the Assistant Secretary of Defense for Readiness (OASD R); the Office of the Assistant Secretary of Defense for Manpower and Reserve Affairs (OASD M&RA); and the Office of the Director for Force Resiliency (OFR). This encompasses services that will cultivate and implement solutions that maximize the Total Force, to include s business process reengineering, professional recommendations, executive level interfaces, professional project management, analysis, and administrative services.

1.1. Description of Services/Introduction: The objective of this contract is to provide the OUSD P&R and its Directorates with innovative and cost-effective services that incorporate industry best practices to meet the demands associated with a dynamic global threat and security environment. This TO shall provide enterprise solutions to enhance P&R capabilities that will enable soldiers and strategic partners to increase readiness and meet mission requirements through more efficient collaboration and integration.

1.2. Background: The organization requesting the work is the Office of the Under Secretary of Defense for Personnel and Readiness (OUSD(P&R)). Organizational mission: Develop policies and plans, conduct analyses, provide advice, make recommendations, and issue guidance on P&R-related plans and programs. Develop policies, plans, and programs to ensure the readiness of the Total Force as well as the efficient and effective support of peacetime operations and contingency planning and preparedness. Maintain policies, plans, and programs that enhance the quality of life for active duty service members, reservists, Guardsmen, and their families.

Provide for a modernized compensation structure that supports the All-Volunteer Force, especially the strategic and operational roles of the reserve components; improves readiness by rewarding those who commit to a heightened level of mission readiness and service. Develop and implement policies, procedures, and standards for manpower requirements determination and training for the Total Force, to include assessing the future state of the multiple duty statuses associated with reserve component service. Review and evaluate plans and programs to ensure adherence to approved policies and standards. Participate in Planning, Programming, and Budgeting activities related to P&R functions. Promote coordination, cooperation, and mutual understanding within the Department, and between the Department and other Federal Agencies, State, and Local Governments and the civilian community. Serve on boards, committees, and other groups pertaining to assigned functional areas and represent the Secretary of Defense on manpower and personnel matters outside the Department.

1.3. Objectives: The objective of this TO is to provide the OUSD P&R and its Directorates with innovative and cost-effective services that incorporate industry best practices to meet the demands associated with a dynamic global threat and security environment. This TO shall provide enterprise solutions to enhance P&R capabilities that will enable soldiers and strategic partners to increase readiness and meet mission requirements through more efficient collaboration and integration.

1.4. Scope: The contractor shall perform the following tasks in support of this TO.

a. Task 1 – Provide TO Program Management

b. Task 2 – Provide Program Business Operations

c. Task 3 – Provide Operations and Security

d. Task 4 – Develop and Deliver Training

e. Task 5 – Provide Engineering and Information Security

f. Task 6 – Provide Logistics, Procurement, and Life Cycle Services

1.4.1. TASK 1 – PROVIDE TO PROGRAM MANAGEMENT

The contractor shall provide TO program management services under this TO. This includes the management and oversight of all activities performed by contractor personnel, including subcontractors, to satisfy the requirements identified in this Performance Work Statement

(PWS).

The contractor shall institute and maintain industry best-practice standards, processes, and methodologies. Should the contractor encounter any technical, security, financial, personnel, or general managerial problems throughout the TO’s period of performance, the contractor shall immediately contact the COR and the OUSD P&R and its Directorate’s Technical Point of Contact (TPOC) and provide a written Problem Notification Report (PNR) to the COR.

1.4.1.1 SUBTASK 1 – ACCOUNTING FOR CONTRACTOR MANPOWER REPORTING

1.4.1.2 SUBTASK 2 – COORDINATE A TO PROJECT KICK-OFF MEETING

1.4.1.3 SUBTASK 3 – PREPARE A MONTHLY STATUS REPORT (MSR)

1.4.1.4 SUBTASK 4 – CONVENE TECHNICAL STATUS MEETINGS (TSM)

1.4.1.5 SUBTASK 5 – PREPARE AND UPDATE A PROJECT MANAGEMENT PLAN

(PMP)

1.4.1.6 SUBTASK 6 – PREPARE TRIP REPORTS

1.4.1.7 SUBTASK 7 – FINANCIAL FORECASTING AND TRACKING

1.4.1.8 SUBTASK 8 – PREPARE AND UPDATE TECHNICAL DIRECTION PLAN(S)

(TDP)

1.4.1.9 SUBTASK 9 – TRANSITION-IN

1.4.1.10 SUBTASK 10 – TRANSITION-OUT

1.4.1.11 SUBTASK 11 – PROVIDE QUALITY MANAGEMENT

1.4.1.12 SUBTASK 12 – RISK ANALYSIS

1.4.1.13 SUBTASK 13 – OCONUS LOGISTIC SUPPORT

1.4.2 TASK 2 – PROVIDE PROGRAM BUSINESS OPERATIONS

The contractor shall collaborate and provide the OUSD P&R and its Directorates with program business operations services to ensure that the OUSD P&R and its Directorates programs meet stated program objectives, are efficient, and cost-effective. In addition to the subtasks identified under this Task, the contractor shall provide the following administrative services.

a. Coordinating and communicating with OUSD P&R and its Directorates to monitor project progress.

b. Processing and tracking visit requests and coordinating travel logistics.

c. Controlling building access.

d. Coordinating property transfers.

e. Assisting and coordinating material purchasing.

1.4.2.1 SUBTASK 1 – RESOURCE MANANGEMENT

1.4.2.2 SUBTASK 2 – AUDIT SUPPORT

1.4.2.3 SUBTASK 3 – CONTRACTING ADMINISTRATION SUPPORT

1.4.2.4 SUBTASK 4 – PROGRAM ANALYSIS AND OPERATIONAL SERVICES

1.4.2.5 SUBTASK 5 – PROGRAM MANAGEMENT CONSULTING

1.4.2.6 SUBTASK 6 – PROGRAM ADVISORY AND TRANSFORMATION SERVICES

1.4.2.7 SUBTASK 7 – RESEARCH, STUDIES AND ANALYSIS SUPPORT SERVICES

1.4.2.8 SUBTASK 8 – STRATEGIC TRANSFORMATION

1.4.2.9 SUBTASK 9 – TALENT MANAGEMENT CONSULTING

1.4.2.10 SUBTASK 10 – ORGANIZATION & OPERATING MODEL DESIGN

CONSULTING

1.4.2.11 SUBTASK 11 – STRATEGIC COMMUNICATION

1.4.2.12 SUBTASK 12 – PROCESS IMPROVEMENT

1.4.3 TASK 3 – PROVIDE OPERATIONS AND SECURITY

The contractor shall coordinate and assist the OUSD P&R and its Directorates with National level programming, policy, evaluation, and oversight of Sensitive Compartmented Information (SCI) network services, operations, infrastructure policies, Intelligence policies, threat awareness, and reporting requirements.

The contractor shall interpret and recommend proposed implementation of program policies and procedures and provide technical input and expertise in the timely resolution of complex security/technical/safety problems/issues in the execution of numerous contractual actions.

1.4.3.1 SUBTASK 1 – NETWORK INFORMATION SECURITY AND RISK

MANAGEMENT

1.4.3.2 SUBTASK 2 – PROVIDE INTELLIGENCE PROCESSING FACILITIES SERVICES

1.4.4 TASK 4 – DEVELOP AND DELIVER TRAINING

The contractor shall provide managerial, knowledge transfer, educational and training support to the OUSD P&R and its Directorates. The contractor shall develop presentations, reports, point papers and other documentation in support of the tasks described in this Statement of Work (SOW). The contractor shall use e-mail for administrative coordination issues. Transmit classified (up to SECRET) information via SIPRNET e-mail. Contractor personnel supporting this effort from Government sites should all possess or be eligible for a SECRET clearance, and when supporting designated tasks or those requiring administrative level access to Government information technology systems, possess or be eligible for a SECRET clearance.

The contractor shall present a summary of all activities performed from each section below in the Monthly Status Report (A001).

The contractor shall develop and deliver formal Programs of Instruction (POIs), training programs, devices, materials, content, curriculum, and reports for projects, systems, subsystems, hardware, software, processes, and non-system specific mission tasks. Training methods include Mobile Training Teams (MTT), classroom/virtual environments, interactive multimedia, and other types of content as dictated by OUSD P&R and its Directorates’ program requirements.

When appropriate, the contractor shall leverage existing training programs in the development and delivery of training under this task.

The contractor shall develop, integrate, and support training aids/devices, system/computer resource training (SIM enabled and/or resident) for end user training.

The contractor shall plan, support, and conduct proof of concepts, demonstrations, and training events for the OUSD P&R and its Directorates.

The contractor shall perform CONUS and OCONUS training for DoD deployed under this TO, or previously developed and fielded systems and other capabilities as required.

The contractor shall provide all training material and instructors for these classes.

The contractor shall train Soldiers, civilians, and contractors alike.

1.4.4.1 SUBTASK 1 – PROVIDE AND MANAGE AN APPLICATION DEVELOPMENT,

TESTING, AND EXECUTION HOSTING ENVIRONMENT

1.4.5 TASK 5 – PROVIDE ENGINEERING AND INFORMATION SECURITY

(INFOSEC)

The contractor shall provide engineering, technical integration, test and evaluation (T&E), prototyping, and information security services to support design, integration, engineering testing, documentation, prototyping, fielding and sustainment support for technical initiatives, and integration activities. The OUSD P&R and its Directorates has several technical projects currently being executed and the contractor shall provide engineering services for emerging requirements in a wide array of engineering disciplines. The contractor shall review applications, prototype new applications as required, and identify and address gaps to provide a full life cycle solution for the Department.

1.4.5.1 SUBTASK 1 – ENGINEERING AND SYSTEMS TESTING

1.4.5.2 SUBTASK 2 – PROTOTYPING

1.4.5.3 SUBTASK 3 – PROVIDE MODELING AND SIMULATION (M&S)

1.4.5.4 SUBTASK 4 – TECHNOLOGY MODERNIZATION

1.4.6 TASK 6 – HEALTH SERVICES

1.4.6.1 SUBTASK 1 – HUMAN PERFORMANCE OPTIMIZATION

1.4.6.2 SUBTASK 2 – HEALTH SYSTEM OPTIMIZATION

1.4.6.3 SUBTASK 3 – HEALTH PROMOTION AND SOCIAL MARKETING

1.4.7 TASK 7 – PROVIDE LOGISTICS, PROCUREMENT, AND LIFE CYCLE

SERVICES

The contractor shall provide logistics, procurement, and life cycle services for the OUSD P&R and its Directorates. The contractor shall provide technical expertise to support receipt, storage, handling, inventory, deployment, and disposal of property supporting this TO.

1.4.7.1 SUBTASK 1 – PROVIDE LOGISTICS SERVICES

1.4.7.2 SUBTASK 2 – PROVIDE INTEGRATED LIFE CYCLE SUSTAINMENT

1.4.7.3 SUBTASK 3 – PROVIDE ASSET MANAGEMENT

1.4.7.4 SUBTASK 4 – PROVIDE MATERIAL PROCUREMENT SERVICES

1.5. Period of Performance:

The period of performance for this TO is a 12-month base period followed by four, 12-month option periods.

Base Period:

March 4, 2024 to March 3, 2025

First Option Period: March 4, 2025 to March 3, 2026 Second Option Period: March 4, 2026 to March 3, 2027 Third Option Period: March 4, 2027 to March 3, 2028 Fourth Option Period: March 4, 2028 to March 3, 2029

1.6. General Information

1.6.1. Quality Control: Quality Control is the responsibility of the contractor. The contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-4, Inspection of Services – Fixed-Price).

The Contractor shall develop, implement and maintain an effective Quality Control System which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractors’ QCP must contain a systematic approach to monitor operations to ensure acceptable services/products are provided to the Government. The QCP, as a minimum, shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction;

corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis;

procedures for collecting and addressing customer feedback/complaints. The contractor shall upon request provide to the Government their quality control documentation. The QCP shall be provided to the administrative Contracting Officer (KO) and contract specialist via e-mail within 10 business days of the PSD. The Government will accept or return the TO QCP for revision within 10 business days. Any change to the QCP after initial acceptance requires the review and acceptance of the KO.

1.6.2. Quality Assurance: The Government will evaluate the contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan. This plan is a Government only document primarily focused on what the Government must do to assure that the contractor has performed IAW the requirements of the contract.

1.6.3. Federal Government Holidays:

New Year’s Day 1st day of January Martin Luther King Jr.'s Birthday 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May

Juneteenth Day 19th day of June Independence Day 4th day of July Labor Day 1st Monday of September

Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

1.6.4. Hours of Operation: N/A

1.6.5. Place of Performance: Primary place(s) of performance will be Government facilities (estimated 75%); and Contractor facilities (estimated 25%). contractor shall complete tasks at Government and contractor facilities in the National Capitol Region, and other locations directed by the DRRS Implementation Office on a case-by-case basis.

1.6.6. Type of Contract: The Government will award a Cost-Plus Fixed Fee contract.

1.6.7. Security Requirements: The work performed by the Contractor shall include access to Unclassified and up to TOP SECRET/SCI data, information, and spaces in accordance with the DD 254 attached to the order. The Contractor shall follow mandated procedures to ensure information access is limited to individual classification level (e.g., no individual may gain access to information at a higher level than their clearance and granted access allows). The Contractor will require access to SIPRNET and JWICS. The Contractor shall be North Atlantic Treaty Organization (NATO) briefed and complete derivative classification training prior to being granted access to SIPRNET; training is provided by the facility security officer. The Contractor shall be briefed on Special Intelligence (SI) handling requirements, as well as individual briefings applicable to any compartmented information required, and complete derivative classification training prior to being granted access to JWICS.

As required by National Industrial Security Program Operating Manual (NISPOM) Chapter 1, Section 3, Contractors are required to report certain events that have an impact on: 1) the status of the facility clearance (FCL); 2) the status of an employee's personnel clearance (PCL); 3) the proper safeguarding of classified information; 4) or an indication that classified information has been lost or compromised. Contractors shall ensure information pertaining to assigned Contractor personnel are reported to the Contracting Officer Representative (COR)/Subject Matter Expert (SME), and the Contracting Specialist in addition to notifying appropriate agencies such as Cognizant Security Agency (CSA), Cognizant Security Office (CSO), or Department of Defense Central Adjudication Facility (DODCAF) when that information relates to the denial, suspension, or revocation of a security clearance of any assigned personnel; any adverse information on an assigned employee's continued suitability for continued access to classified access; any instance of loss or compromise, or suspected loss or compromise, of classified information; actual, probable or possible espionage, sabotage, or subversive information; or any other circumstances of a security nature that would affect the Contractor's operations.

Anti-Terrorism/Force Protection (AT/FP) briefings are required for all personnel (Military, DOD Civilian, and Contractor) per OPNAVINST F3300.53C. Contractor employees must receive the AT/FP briefing annually. The briefing is available at https://atlevel1.dtic.mil/at/.

1.6.7.1. Physical Security: The contractor shall be responsible for safeguarding all Government equipment, information and property provided for contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.6.7.2. Key Control: N/A

1.6.8. Special Qualifications: The Contractor shall possess the necessary training, qualifications, experience, and clearances to accomplish all tasks identified in this PWS. To adequately perform this task the personnel instructing should possess Joint educational experience with the current DRRS Operational Employment course program of instruction, be JPME instructor certified, understand the interdependencies between DRRS and other systems, and have excellent communication skills. A graduate degree in a discipline related to either Adult Education or National Security, is desirable, as is having served in a joint command.

1.6.9. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity IAW Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the Government will apprise the contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.10. Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11. Key Personnel: N/A

1.6.12. Identification of Contractor Employees: N/A

1.6.13. Supervision of Contractor Employees: N/A

1.6.14. Contractor Travel: The Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR)/Federal Travel Regulation (FTR)/or State Department Travel Regulation and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR, prior to making travel arrangements.

This is only an estimate. All contractor travel under this order shall be approved in writing by the COR prior to committing funds to the trip. To obtain the required approval, the contractor shall submit a trip request that identifies the number of travelers, their estimated travel costs and the schedule of the trip. COR approval of travel costs is contingent on funds availability in the ODC CLIN of the order.

Costs for travel, subsistence, and lodging shall be reimbursed to the contractor only to the extent that it is necessary and authorized for performance of the work under this SOW. The contractor shall be reimbursed for actual allowable, allocable, and reasonable travel costs incurred during performance of this effort in accordance with the FAR 31.205-46 “Travel Costs.” Costs associated with travel shall be billed as direct cost.

Requests for approval of costs in excess of maximum per diem rates in accordance with the procedures contained in FAR 31.205-46(a)(3) must be submitted to the Contracting Officer for final approval prior to commencement of travel.

The Joint Travel Regulations (JTR), while not wholly applicable to contractors, shall provide the basis for the determination as to reasonable and allowable. Maximum use is to be made of the lowest available customary standard coach or equivalent airfare and accommodations available during normal business hours.

No mileage costs will be incurred when travel is within a 50-mile radius of the primary work location.

1.6.15. Other Direct Costs: This category includes travel (outlined in 1.6.14), reproduction, and shipping expenses associated with training activities and visits to contractor facilities. Contractor acquired property under this contract is limited to the materials/licenses required by the contractor to perform this order. Purchases of $2,500.00 or above shall be approved in writing by the COR prior to committing funds to the order. The COR’s approval of any order is contingent on funds availability in the ODC CLIN of the order.

1.6.16. Organizational Conflict of Interest (OCI): The contracting officer has not identified any OCIs inherent to this requirement. It is the offeror’s responsibility to notify the contracting officer, prior to submission of proposals, if a potential OCI is identified.

1.6.17. Anti-Terrorism (AT) Level I Training. All contractor employees requiring access to DoD installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days of the performance start date (PSD) or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee to the COR or to the contracting officer, if a COR is not assigned, within 30 calendar days after completion of training by all employees. AT level I awareness training is available at the following website:

http://jko.jten.mil.

1.6.18. Access and General Protection/Security Policy and Procedures. Contractor and employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD and OUSD P&R and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.18.1. Contractors Requiring a Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.6.18.2. Background Investigation Requirements: The contractor shall ensure immediate compliance with all instructions regarding background investigation processing, including those provided verbally, by e-mail or via a Government system. The contractor is cautioned that the entire process from submittal to return may routinely take from two to six weeks and shall factor this lead time into its hiring/placement process. The contractor shall make all reasonable efforts to ensure that contractor employees meet CAC eligibility standards upon assignment to the contract and shall be held responsible for delays, failure to meet performance requirements or decreases in efficiency in accordance with the applicable inspection clause.

1.6.18.3. CAC Return: The contractor shall return all identification media (i.e., badges and vehicle passes) to the Government within 14 days of an employee’s departure or upon immediate request of the Government if identification is required for particular one-time or case-by-case access. The contractor shall return issued CACs to the applicable security office upon departure or dismissal of each contractor employee, and shall obtain a receipt for each card and provide it to the COR or CO.

1.6.18.4. CAC Management: The contractor shall manage requests for new or renewal CAC cards in sufficient time to ensure that all contractor employees have them when needed to perform work under this contract. The contractor shall provide at least 10 calendar days advance notice, unless there are extenuating circumstances approved by the COR or CO.

The Contractor will be provided an Entry Authorization List (EAL) package for completion and return to the COR as soon as possible after award. This requirement must be returned at least two weeks prior to required access date. Contractor shall contact the COR for EAL updates. The Contractor shall retrieve and turn in to the COR all identification media (including vehicle passes) from its employees who depart employment for any reason. CAC cards will be issued by the Government and all cost for processing will be absorbed by the same.

1.6.18.5. Contractors Not Requiring a CAC but Require Access to a DoD Facility or Installation. N/A

1.6.19. AT Awareness Training for Contractor Personnel Traveling Overseas. N/A

1.6.20. iWATCH Training: N/A

1.6.21. Access to Government Information Systems. All contractor employees with access to a Government info system shall successfully complete the DoD Information Assurance (IA) Awareness prior to gaining access to the IS and annually thereafter. DoD IA training is available at https://ia.signal.army.mil/DoDIAA/default.asp.

1.6.22. Operations Security (OPSEC) Standing Operating Procedure (SOP)/Plan. OPSEC is a five-step analytical process (identify critical information; analyze the threat; analyze vulnerabilities; assess risk; develop countermeasures) that is used as a means to identify, control, and protect unclassified and unclassified sensitive information associated with U.S. national security related programs and activities. All personnel working under this task will at some time handle, produce or process Critical Information or Critical Program Information (CPI), and therefore all Contractor personnel must practice OPSEC. All work is to be performed in accordance with DoD and OPSEC requirements and in accordance with the OPSEC attachment to the DD254.

1.6.23. OPSEC Training. All contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty. All contractor employees shall complete annual OPSEC awareness training.

1.6.24. Information Assurance (IA)/Information Technology (IT) Certification. N/A

1.6.25. Threat Awareness Reporting Program (TARP). N/A

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or services to the Government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the Government.

Note: The only individual who can legally bind the Government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the PWS.

2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.6. GOVERNMENT-FURNISHED PROPERTY (GFP) OR GOVERNMENT PROPERTY

(GP). Property in the possession of, or directly acquired by, the Government and subsequently made available to the Contractor.

2.178. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS.

2.1.8. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.9. QUALITY ASSURANCE. The Government procedures to verify that services being performed by the Contractor are acceptable IAW established standards and requirements of this contract.

2.1.10. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.11. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.2. ACRONYMS:

Acronym Description ASREQ As Required CDRL Contract Data Requirement List CGSC Command and General Staff College CJCSI Chairman of the Joint Chiefs of Staff Instruction CLIN Contract Line-Item Number COR Contracting Officer's Representative CSWF Cyberspace Work Force DADO Days after Delivery Order DARP Days after Reporting Period

DC District of Columbia DCO Defense Connect Online DEXCOM DRRS Executive Committee DIO DRRS Implementation Office DRRS Defense Readiness Reporting System DRRS-S Defense Readiness Reporting System - Strategic FAR Federal Acquisition Regulation FOS Family of Systems GFP Government Furnished Property GIG Global Information Grid IA Information Assurance IAW In Accordance With IEEE Institute of Electrical and Electronics Engineers JDTC Joint Deployment Training Center JLLIS Joint Lessons Learned Information System JPME Joint Professional Military Education JPME Joint Professional Military Education JTR Joint Travel Regulations JTIMS Joint Training Information Management System JTT Joint Training Tool MNTHLY Monthly NCA National Command Authority NDAA National Defense Authorization Act NLT Not Later Than NMS National Military Strategy NR-KPP Net-Ready Key Performance Parameter NSS National Security Strategy ODC Other Direct Costs OE Operational Employment OPSEC Operation Security OSD Office of the Secretary of Defense OUSD Office of the Under Secretary of Defense P&R Personnel and Readiness P-R Personnel and Readiness RD&A Research, Development & Acquisition SIPRNET Secret Internet Protocol Router Network USD Under Secretary of Defense USD P&R Under Secretary of Defense for Personnel and Readiness

VTC Video Teleconference

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: N/A

3.2. Facilities: The Government will provide the Contractor with access to facilities on an as-needed basis, inclusive of items incidental to the place of performance as necessary to complete this tasking under this contract. The Government will arrange for the Contractor to have access to all necessary military installations including training sites, installation sites, and test facilities necessary to complete all aspects of the tasks.

The contractor shall comply with all applicable facility access along with local security policies and procedures, which may be obtained from the COR or other Government contact. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Security Forces. The contractor shall ensure compliance with all personal identity verification requirements as directed by the Department of Defense (DoD), the agency headquarters, and local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes. The installation Commander has the right to deny access and access credentials based on information obtained during identity vetting that indicates the individual may present a threat to the good order, discipline, and morale of the installation. Additional information, to include frequently asked questions (FAQs), can be found at: https://www.pfpa.mil/Topics/Visiting-the-Pentagon/ and https://www.pfpa.mil/Topics/CAC- Issuance/

3.3. Utilities: N/A

3.4. Equipment: Common Access Cards (CAC): CAC cards are issued only to contractor employees whose duties involve one or more of the following:

● Physical access to one or more DoD facility

● Access to DoD networks or other information technology systems, requiring DoD credentials.

CAC Return: The contractor shall return all identification media (i.e., badges and vehicle passes) to the Government within 14 days of an employee’s departure or upon immediate request of the Government. The contractor shall return issued CACs to the Government Representative in the DRRS program Office, upon departure or dismissal of each contractor employee.

CAC Management: The contractor shall manage requests for new or renewal CAC cards in sufficient time to ensure that all contractor employees have them when needed to perform work under this contract. The contractor shall provide at least 10 calendar days advance notice, unless there are extenuating circumstances approved by the Government Representative in the DRRS program Office.

Background Investigation Requirements: All contractor and subcontractor personnel must consent to state and/or federal background checks. All contractors shall also complete a background check before base access is allowed. Contractor and subcontractor personnel who do not consent to a background check will be denied access to the installation. Information required to conduct a background check includes: full name, driver’s license number, and/or social security number, date of birth of the person entering the installation, and completion of a background check questionnaire as referenced in section/policy #. For those personnel that will be working in a restricted access area, additional checks may apply IAW site policies. The contractor shall ensure immediate compliance with all instructions regarding background investigation processing, including those provided verbally, by e-mail or via a Government system. The contractor is cautioned that the entire process from submittal to return may routinely take from two to six weeks and shall factor this lead time into its hiring/placement process. The contractor shall make all reasonable efforts to ensure that contractor employees meet CAC eligibility standards upon assignment to the contract and shall be held responsible for delays, failure to meet performance requirements or decreases in efficiency in accordance with the applicable inspection clause.

Any potential additional GFP that may be provided to the contractor shall be handled IAW Federal Acquisition Regulation (FAR) 52.245-1.

3.5. Materials: N/A

3.6. Government Furnished Information: The Government will provide the Contractor with access to information on an as-needed basis to complete the tasking under this contract. Any GFI such as federal policies, directives, instructions, or documents provided during performance of this contract shall be provided with a Distribution Statement setting forth the disclosure limitations with which the Contractor must comply. In the event that GFI is provided without a Distribution Statement, any disclosure shall be IAW DFARS 252.204-7000, Disclosure of Information, and the IAC MAC Basic Contract. The Contractor shall treat technical data in its possession as Government sensitive information that is not to be released outside of the originating organization.

3.7 Intellectual Property and Data Rights: All intellectual property derived and resulting from this project shall be Government property, unless otherwise specified by the Government. All data collected and analyses produced from such are Government property.

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

N/A

5. SPECIFIC TASKS:

5.1. TASK 1 – PROVIDE TO PROGRAM MANAGEMENT

The contractor shall provide TO program management services under this TO. This includes the management and oversight of all activities performed by contractor personnel, including subcontractors, to satisfy the requirements identified in this Performance Work Statement

(PWS).

The contractor shall institute and maintain industry best-practice standards, processes, and methodologies. Should the contractor encounter any technical, security, financial, personnel, or general managerial problems throughout the TO’s period of performance, the contractor shall immediately contact the COR and the OUSD P&R’s Directorate’s Technical Point of Contact (TPOC) and provide a written Problem Notification Report (PNR) to the COR.

5.1.1 SUBTASK 1 – ACCOUNTING FOR CONTRACTOR MANPOWER REPORTING

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this TO for the OUSD P&R and its Directorates via a secure data collection site: the Enterprise Contractor Manpower Reporting Application (ECMRA). The contractor shall completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government Fiscal Year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the support desk at: http://www.ecmra.mil/.

Contractors may use Extensible Markup Language (XML) data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a contractor’s systems to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the web.

5.1.1.1 Deliverable:

Monthly Status Report

5.1.1.2 Standard: The Government will have 5 business days to review the deliverable and provide comments back to the contractor. The contractor shall submit the final deliverable within 5 business days of receiving the Government’s comments. A negative response from the Government within the time specified above constitutes acceptance.

5.1.1.3 Frequency –

Monthly Status Report - Monthly

5.1.2 SUBTASK 2 – COORDINATE A TO PROJECT KICK-OFF MEETING

The contractor shall schedule, coordinate, and host a TO Project Kick-Off Meeting at the location approved by the Government. The meeting shall provide an introduction between the contractor personnel and Government personnel who will be involved with the TO. The meeting shall provide the opportunity to discuss technical, management, and security issues, and travel authorization and reporting procedures. At a minimum, the attendees shall include the Contracting Officer (CO), contractor Key Personnel, the OUSD P&R Technical Point of Contact (TPOC), representatives from OUSD P&R, other key Government personnel, and the Contracting Officer’s Representative (COR).

At least three days prior to the TO Project Kick-Off Meeting, the contractor shall provide a TO Project Kick-Off Meeting Agenda for review and approval by the COR and the OUSD P&R and its Directorates TPOC. The agenda shall include, at a minimum, the following topics:

a. Introduction of team members and personnel to include roles, responsibilities, and lines of communication, including Points of Contact (POCs), between the contractor and the Government.

b. Transition-in discussion.

c. Security discussion and requirements (i.e., clearance transfers, building access, badges, Common Access Cards (CACs)).

d. Project Management Plan (PMP) discussion including schedule, tasks, etc.

e. Staffing Plan and status.

f. Financial forecasting/tracking and invoicing requirements.

g. Baseline Quality Management Plan (QMP).

h. Draft Technical Direction Letter (TDL) / Technical Direction Plan (TDP) process and procedures.

i. Recommended TO Portal Strategy.

j. Draft format of Financial Forecast.

k. Process of the following OCONUS Special Requirements: Theater Business Clearance (TBC), Letters of Authorization (LOA), Government-Furnished Life Support Validation (GFLSV), Synchronized Pre-deployment and Operational Tracker (SPOT), Technical Expert Status Accreditation (TESA), and Status of Forces Agreement (SOFA).

l. Updated Mission-Essential Contractor Services Plan.

The Government will provide the contractor with the number of Government participants for the TO Project Kick-Off Meeting, and the contractor shall provide sufficient copies of the presentation for all present.

The contractor shall draft and provide a TO Project Kick-Off Meeting Minutes Report documenting the TO Project Kick-Off Meeting discussion and capturing any action items. The contractor shall prepare a Final Mission-Essential Contractor Services Plan no later than 10 workdays after the TO Project Kick-Off Meeting.

5.1.2.1 Deliverable:

TO Project Kick-Off Meeting TO Project Kick-Off Meeting Agenda Staffing Plan Financial forecasting/tracking and invoicing requirements

Mission-Essential Contractor Services Plan Final Mission-Essential Contractor Services Plan TO Project Kick-Off Meeting Minutes Report

5.1.2.2 Standard: The Government will have 5 business days to review the deliverable and provide comments back to the contractor. The contractor shall submit the final deliverable within 5 business days of receiving the Government’s comments. A negative response from the Government within the time specified above constitutes acceptance.

5.1.2.3 Frequency

As Required

5.1.3 SUBTASK 3 – PREPARE A MONTHLY STATUS REPORT (MSR)

The contractor shall develop and provide an MSR. The Government anticipates that the MSR will be unclassified. The MSR shall include the following:

a. Activities during reporting period, by task (include ongoing activities, new activities, and activities completed, and progress to date on all above mentioned activities). Each section shall start with a brief description of the task.

b. Problems and corrective actions taken. Also include issues or concerns and proposed resolutions to address them.

c. Personnel gains, losses, and status (security clearance, etc.).

d. Government actions required.

e. Schedule (show major tasks, milestones, and deliverables; planned and actual start and completion dates for each).

f. Summary of trips taken, conferences attended, etc. (attach Trip Reports to the MSR for reporting period).

g. Cost incurred by CLIN by TDL

h. Accumulated invoiced cost for each CLIN by TDL up to the previous month.

i. Projected cost of each CLIN by TDL for the current month.

5.1.3.1 Deliverable:

Monthly Status Report Cost incurred by CLIN by TDL Revision to Existing Government Document

5.1.2. Standard: The Government will have 5 business days to review the deliverable and within 5 business days of receiving the Government’s comments. A negative response from the Government within the time specified above constitutes acceptance.

5.1.3 Frequency –

Monthly Status Report - Monthly Cost incurred by CLIN by TDL – Monthly

5.1.4 SUBTASK 4 – CONVENE TECHNICAL STATUS MEETINGS (TSM)

The contractor’s TO Program Manager (TOPM) shall convene a monthly Technical Status Meeting (TSM) with the OUSD P&R and its Directorate’s TPOC, COR, and other Government stakeholders. This monthly TSM may be held at the Government site or contractor site. The purpose of this meeting is to ensure all stakeholders are informed of the monthly activities and MSR, provide opportunities to identify other activities and establish priorities, and coordinate resolution of identified problems or opportunities. The contractor’s TOPM shall provide minutes of these meetings, including attendance, issues discussed, decisions made, and action items assigned, to both the COR and the OUSD P&R and its Directorate’s TPOC.

5.1.4.1 Deliverable:

Technical Status Meeting Technical Status Meeting Minutes within 5 business days of receiving the Government’s comments. A negative response from the Government within the time specified above constitutes acceptance.

5.1.3 Frequency –

Technical Status Meeting - Monthly Technical Status Meeting Minutes – As required

5.1.5 SUBTASK 5 – PREPARE AND UPDATE A PROJECT MANAGEMENT PLAN

(PMP)

The contractor shall document all support requirements in a PMP and shall provide it to the Government. The PMP shall:

a. Describe the proposed management approach.

b. Contain detailed Standard Operating Procedures (SOPs) for all tasks.

c. Include milestones, tasks, and subtasks required in this TO.

d. Provide for an overall Work Breakdown Structure (WBS) with a minimum of three levels and associated responsibilities and partnerships between Government organizations.

e. Describe in detail the contractor’s approach to risk management under this TO.

f. Describe in detail the contractor’s approach to communications, including processes, procedures, communication approach, and other rules of engagement between the contractor and the Government.

g. Include the contractor’s QMP.

The PMP is an evolutionary document that shall be updated annually at a minimum and as project changes occur. The contractor shall work from the latest Government-approved version of the PMP.

5.1.5.1 Deliverable:

Project Management Plan within 5 business days of receiving the Government’s comments. A negative response from the Government within the time specified above constitutes acceptance.

5.1.3 Frequency –

Project Management Plan – Initial with 30 days of task start, as required for updates

5.1.6 SUBTASK 6 – PREPARE TRIP REPORTS

The Government will identify the need for a Trip Report when a Travel Authorization Request (TAR) is submitted. The contractor shall keep a summary of all long-distance travel including, but not limited to, the name of the employee, location of travel, duration of trip, and Point of Contact (POC) at travel location. Trip Reports shall also contain Government approval authority, total cost of the trip, a detailed description of the purpose of the trip, and any knowledge gained.

5.1.6.1 Deliverable:

Travel Authorization Request Trip Reports within 5 business days of receiving the Government’s comments. A negative response from the Government within the time specified above constitutes acceptance.

5.1.3 Frequency –

Travel Authorization Request – As Required Trip Reports – As Required

5.1.7 SUBTASK 7 – FINANCIAL FORECASTING AND TRACKING

The Government anticipates that funding will be received from multiple sources and financial data will need to be tracked at the Military Interdepartmental Purchase Request (MIPR), funding source, or TDL/project level. The contractor shall work with the COR and the OUSD P&R and its Directorate’s TPOC to determine, for each task or project, the level of financial tracking required. For each task or project, the contractor shall create a Financial Forecast for each TO period of performance that details the anticipated monthly costs by CLIN. The contractor shall set the baseline at the start of each TO period of performance and update the forecasts monthly, at a minimum, as costs are incurred, or as requirements change.

The contractor shall present a draft proposed format for the Financial Forecast at the TO Project Kick-Off meeting for COR and the OUSD P&R and its Directorate’s TPOC approval and shall utilize the Government-approved format.

5.1.7.1 Deliverable:

Financ…