47PG0122R0002 Eagleton Jan Solicitation 2022 01 18.pdf

GSA Heartland Region

SOLICITATION NUMBER: 47PG0122R0002

SERVICE: CUSTODIAL AND RELATED SERVICES

LOCATION(S): THE THOMAS F. EAGLETON COURTHOUSE AND THE

CLYDE S. CAHILL MEMORIAL PARK, 111/112 S. 10TH

STREET ST. LOUIS, MO 63102

PERIOD OF PERFORMANCE: JULY 1, 2022, THROUGH JUNE 30, 2023

SOLICITATION ISSUE DATE: JANUARY 18, 2022

OFFER RECEIPT DATE/TIME: FEBRUARY 18, 2022

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TABLE OF CONTENTS

A. SOLICITATION/CONTRACT FORM 01

B. SERVICES, ORDERING AND PRICES 03

C. DESCRIPTION/SPECIFICATION/STATEMENT OF WORK 08

D. PACKAGING & MARKING 34

E. INPECTION & ACCEPTANCE 35

F. DELIVERIES OR PERFORMANCE 36

G. CONTRACT ADMINISTRATION DATA 37

H. SPECIAL CONTRACT REQUIREMENT 43

I. CONTRACT CLAUSES 54

J. LIST OF ATTACHMENTS (LIST OF DOCUMENTS/EXHIBIT AND OTHER ATTACHEMENTS) 67

K. REPRESENTATIONS, CERTIFICATIONS, AND OTHER STATEMENTS OF BIDDERS/OFFERORS 110

L. INSTRUCTIONS, CONDITIONS, AND NOTICES TO BIDDERS/OFFERORS 130

M. EVALUATION FACTORS FOR AWARD 135

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SECTION B – SUPPLIES OR SERVICES AND PRICES

B.1 DESCRIPTION OF SERVICES

The Contractor shall provide all management, supervision, labor, materials, supplies and equipment necessary to provide custodial and related services as described herein. The Contractor shall plan, schedule, coordinate, and assure effective performance of all services. The contractor will provide janitorial and related services in accordance with the requirements of this solicitation at the Thomas F. Eagleton Courthouse and at the Clyde S. Cahill Memorial Park, 111/112 S. 10th Street, Saint Louis, Missouri, effective July 1, 2022.

This is a performance-based solicitation. These performance-based specifications express the Government’s requirement in the form of the minimum quality standards to be met. Offerors must determine the optional work schedule, frequency, and resource allocation and performance methods. Carefully review the complete solicitation so that you are aware of all the terms and conditions. The terms janitorial and custodial are interchangeable within this contract. The Government may, at any time, add other building(s), equipment, or work to this contract. All changes are negotiated.

B.2 SCHEDULE OF SERVICES

BID/OFFER FOR BASE YEAR (JULY 1, 2022 – JUNE 30, 2023)

CLIN DESCRIPTION PRICE/UNIT

Standard Services

0001 Price per month to provide Standard janitorial and related services described herein.

$__________/month

Pricing Breakout for informational purposes:

Cleaning of the Eagleton Courthouse $__________/month

Grounds Maintenance of the Eagleton Courthouse $__________/month

Cleaning of the Clyde S. Cahill Memorial Park $__________/month

Grounds Maintenance of the Clyde S. Cahill Memorial Park $__________/month

Above Standard Services (these services are not included in the standard monthly price and will be ordered as necessary by CO/COR to fulfill the Government's intermittent need for services)

0002 Price per man hour for additional regular services for productive $__________/hour

0003 Price per man hour for additional overtime services for productive $__________/hour

0004 Price per man hour for additional regular services for supervisor $__________/hour

0005 Price per man hour for additional overtime services for supervisor $__________/hour

0006 Price to provide additional exterior trash pickup (40 CY) $__________/pickup

0007 Price for Venetian Blind Washing (includes removal and re-hanging) $__________/blind

0008 Carpet Shampoo (Extraction - minimum 500 SF) $__________/sf

0009 Strip/Refinish hard floors $__________/sf

0010 Parking Lot Sweep $__________/job

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BID/OFFER FOR OPTION I (JULY 1, 2023 – JUNE 30, 2024)

1001 Price per month to provide standard janitorial and related services

Cleaning of the Eagleton Courthouse $__________/month

Grounds Maintenance of the Eagleton Courthouse $__________/month

Above Standard Services (these services are not included in the standard monthly price and will be ordered as

1002 Price per man hour for additional regular services for productive $__________/hour

1003 Price per man hour for additional overtime services for productive $__________/hour

1004 Price per man hour for additional regular services for supervisor $__________/hour

1005 Price per man hour for additional overtime services for supervisor $__________/hour

1006 Price to provide additional exterior trash pickup (40 CY) $__________/pickup

1007 Price for Venetian Blind Washing (includes removal and re-hanging) $__________/blind

1008 Carpet Shampoo (Extraction - minimum 500 SF) $__________/sf

1009 Strip/Refinish hard floors $__________/sf

1010 Parking Lot Sweep $__________/job

BID/OFFER FOR OPTION II (JULY 1, 2024 – JUNE 30, 2025)

2001 Price per month to provide standard janitorial and related services

Cleaning of the Eagleton Courthouse $__________/month

Grounds Maintenance of the Eagleton Courthouse $__________/month

Above Standard Services (these services are not included in the standard monthly price and will be ordered as

2002 Price per man hour for additional regular services for productive $__________/hour

2003 Price per man hour for additional overtime services for productive $__________/hour

2004 Price per man hour for additional regular services for supervisor $__________/hour

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2005 Price per man hour for additional overtime services for supervisor $__________/hour

2006 Price to provide additional exterior trash pickup (40 CY) $__________/pickup

2007 Price for Venetian Blind Washing (includes removal and re-hanging) $__________/blind

2008 Carpet Shampoo (Extraction - minimum 500 SF) $__________/sf

2009 Strip/Refinish hard floors $__________/sf

2010 Parking Lot Sweep $__________/job

BID/OFFER FOR OPTION III (JULY 1, 2025 – JUNE 30, 2026)

3001 Price per month to provide standard janitorial and related services

Cleaning of the Eagleton Courthouse $__________/month

Grounds Maintenance of the Eagleton Courthouse $__________/month

Above Standard Services (these services are not included in the standard monthly price and will be ordered as

3002 Price per man hour for additional regular services for productive $__________/hour

3003 Price per man hour for additional overtime services for productive $__________/hour

3004 Price per man hour for additional regular services for supervisor $__________/hour

3005 Price per man hour for additional overtime services for supervisor $__________/hour

3006 Price to provide additional exterior trash pickup (40 CY) $__________/pickup

3007 Price for Venetian Blind Washing (includes removal and re-hanging) $__________/blind

3008 Carpet Shampoo (Extraction - minimum 500 SF) $__________/sf

3009 Strip/Refinish hard floors $__________/sf

3010 Parking Lot Sweep $__________/job

BID/OFFER FOR OPTION IV (JULY 1, 2026 – JUNE 30, 2027)

4001 Price per month to provide standard janitorial and related services

Cleaning of the Eagleton Courthouse $__________/month

Grounds Maintenance of the Eagleton Courthouse $__________/month

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Above Standard Services (these services are not included in the standard monthly price and will be ordered as

4002 Price per man hour for additional regular services for productive $__________/hour

4003 Price per man hour for additional overtime services for productive $__________/hour

4004 Price per man hour for additional regular services for supervisor $__________/hour

4005 Price per man hour for additional overtime services for supervisor $__________/hour

4006 Price to provide additional exterior trash pickup (40 CY) $__________/pickup

4007 Price for Venetian Blind Washing (includes removal and re-hanging) $__________/blind

4008 Carpet Shampoo (Extraction - minimum 500 SF) $__________/sf

4009 Strip/Refinish hard floors $__________/sf

4010 Parking Lot Sweep $__________/job

B.3 INFORMATION FOR PRICE ADJUSTMENTS

You are required to submit the following data. This information will be used in computing price adjustments for options under FAR 52.222-43, Fair Labor Standards Acts and Service Contract Act – Price Adjustment.

FAR 52.222-43 only applies to non-supervisory categories of employees. When computing your bid, what were the rates used for payroll taxes:

1. Social Security Rate (FICA) %

2. Unemployment Rate (SUTA) %

3. Worker’s Compensation %

4. Other (please identify) - %

NOTE: In your base bid/offer, do not include any allowance for any contingency to cover increased costs for which adjustments contained in FAR 52.222-43 – Fair Labor Standards Act and Service Contract Act – Price Adjustment

(Multiple Year and Option Contracts). An updated Department of Labor Wage Determination will be incorporated into the contract annually at the anniversary of the performance start date.

Offerors shall price the option requirement for the four (4) additional twelve-month periods by assuming the minimum hourly wages and fringe benefits established by the Administrator, Wage and Hour Division, U.S. Department of

Labor, for the initial twelve-month period of performance will apply to the four (4) additional twelve-month option periods. The minimum wage rates and fringe benefits applicable to the initial twelve-month period of performance are outlined in Exhibit J7, Wage Determination. Annual escalation for other costs is allowable, if applicable. Offeror must quote a price for the base period and all option periods in order to be considered for award. A single award will be made. Therefore, Offerors shall submit a price on all line items to be considered for award. Failure to do so will be cause for rejection of the offer.

B.4 MAXIMUM ORDER VALUE

The maximum order value (total for the base and all option periods through June 30, 2027) of any contract award as a result of this solicitation is approximately 6.5-7 million.

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B.5 COST CLASSIFICATION

Offerors are required to list cost elements of their monthly price proposal for janitorial and related services as indicated below and defined in this contract’s specifications. Costs listed below are elements of the “standard services” or monthly price only. This is not to be considered as an alternative proposal.

The following costs are required for the Government evaluation purposes only.

Cost Element Base Year Option I Option II Option III Option IV

Labor Hours (Count)

Regular

Overtime

Supervisor(s)

Labor Cost ($)

Regular

Overtime

Supervisor(s)

Supply Cost

Equipment Cost

Uniform Cost

Subcontracts/Other

Carpet Shampoo

Strip & Refinish

Snow Removal

Pest Management

Trash/Recycling Removal

G&A

Profit

Total

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SECTION C – DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

C.1 OBJECTIVES AND SCOPE

This is a Performance Work Statement (PWS) for Custodial and Related Services defined under the scope of this contract for the Thomas F. Eagleton Courthouse and at the Clyde S. Cahill Memorial Park, 111/112 S. 10th Street, Saint Louis, Missouri 63102 effective July 1, 2022. This PWS describes the minimum requirements of the U.S.

General Services Administration (GSA) and acceptable outcomes to be performed by the Custodial Contractor (known from here on as Contractor). The contract consists of two major functional areas: Standard and Above Standard services. All, or part of, the successful offeror’s Proposal Package may be incorporated into the contract.

The Contractor shall closely monitor all aspects of the work, identify deficiencies and implement corrective action, without reliance on Government oversight. Custodial and related services provided by the Contractor are arranged and contract administration is provided through one or more of the following entities: GSA’s Regional Office, Service

Centers, Field Offices, or Local Offices. These entities represent the Facility Management organizations that have been adopted by GSA’s regional leadership.

GSA seeks to establish a partnering relationship with the Contractor to accomplish the program objectives in this contract. The objective of the partnering process is to provide an effective problem-finding/problem-solving management team composed of personnel from all parties responsible for maintaining the quality of our facilities, thus creating a single culture with one set of goals and objectives. Partnering requires that all parties recognize and address those opportunities and challenges that shall be confronted to help maintain the health of the Contractor/GSA relationship. The relationship is based on trust, dedication to common goals, and an understanding of each other's individual expectations and values. The outcome of this initiative is for GSA to leverage Contractor expertise to assist

GSA in accomplishing these goals and objectives.

All references incorporated herein as Web sites (URLs) are accurate as of September 2020 and may be subject to change by their web publisher. Web pages are provided to the Contractor for additional clarity. A change to any Web site specified in this contract does not change or alter the contract requirements and objectives identified herein.

C.1.1 The Contractor Shall-

⮚ Furnish all personnel, labor, equipment, materials, tools, supplies, supervision, management, training/certifications, and services, except as may be expressly set forth as Government furnished, except to the extent any of the supplies may be furnished directly by the Government under the contract, and otherwise accomplish all actions necessary to or incident to, perform and provide the work efforts described in the contract. The building(s) shall be fully staffed, beginning the first day of work under the contract and throughout the entirety of the contract, unless authorized by the Contracting Officer (CO) or their designee.

⮚ Maximize the use of goods, products and materials that are produced in the United States. Telecom equipment must be in compliance with the John S. McCain National Defense Authorization Act (NDAA) for Fiscal Year

2019, specifically NDAA 889. NDAA 889 requirements are explained further in Section H.10.

⮚ Ensure that their employees are properly trained, licensed and/or certified to operate necessary building systems or equipment for which licensed and/or certified personnel are required by Federal, State, or local laws; codes, permits or ordinances.

⮚ Be responsible to make the management and operational decisions to meet the quality performance standards required under this contract.

⮚ Use innovation, technology and other means and methods to develop and perform the most efficient cleaning services for the building.

⮚ Implement an effective Quality Control Plan (QCP).

⮚ Implement an effective service call system that results in prompt, professional, and courteous resolution of tenant concerns.

⮚ Keep the CO or their designee informed of current status of the work being performed, provide work schedules and provide other pertinent information needed.

⮚ Reduce the environmental impacts of work performed under this contract by using environmentally sound practices, processes, and products.

⮚ Provide training/certifications for their employees that stress stewardship and effective communication in cleaning practices. Current information on stewardship, training, educational materials and other issues can

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Institutional Buildings (www.astm.org) and ISSA’s website (www.issa.com).

⮚ Coordinate with the Contracting Officer’s Representative (COR) and tenants who have restricted access spaces.

⮚ Adhere to Architectural Barriers Act Accessibility Standards (ABAAS) requirements for all new procurements and installations related to this PWS.

C.1.2 Cleaning Hours

The performance of the cleaning at building(s) shall take place between the hours of 5:00 a.m. and 9:30 p.m. The hours shall not be changed unless authorized by the CO or their designee.

Some of the cleaning will be completed during working hours and the remainder will be accomplished after normal working hours of building occupants. Specific rooms and areas requiring daytime cleaning will be furnished by the

CO or their designee after award and updated as needed. All schedules must be approved by the CO or their designee.

Restricted areas require coordination and scheduling of cleaning with the CO or their designee. Contract employees must be cleared by occupying agency to clean in restricted areas, in addition to any clearance procedures required by the GSA and the U.S. Marshal Service.

Restricted areas include, but not limited to: U.S. Marshal’s offices, U.S. Attorney’s Offices, U.S. Secret Service, Department of Homeland Security, U.S. Pretrial, U.S. Probation, U.S. Trustee, OIG and GSA.

C.1.3 Sustainable Cleaning

The Contractor is required to conduct custodial and related services utilizing industry best practices and guiding principles to minimize the Government’s environmental footprint.

The Contractor and their personnel shall employ practices and use products and equipment that are energy-efficient, water-efficient, minimize material resource use, and optimize indoor air quality. Examples of such practices include:

➢ Communicating the building’s sustainability performance goals and requirements, as directed by the CO or their designee.

➢ After cleaning or leaving a room that is unoccupied, turn off lights and water faucets.

➢ Closing window blinds when practical, especially in the summer, over long weekends, and during extended closures of the building.

➢ Turning off equipment when not in use. [Note: The Contractor shall never turn off or unplug Government equipment in the space they are cleaning without prior written approval by the CO or their designee. The

Contractor must ensure that workers do not adjust mechanical equipment controls for heating, ventilation and air conditioning systems.]

➢ Notifying the CO or designee of any observed water leaks.

➢ When replacing existing equipment, strive to acquire replacement equipment in the top 25% of efficiency as per the Energy Star guidelines.

➢ Employing practices that reduce dependency on non-renewable sources of energy.

C.2 SUSTAINABLE PURCHASING

The Contractor shall use safe and environmentally friendly products as referenced throughout this specification. This specification requires the Contractor to routinely wipe down all solid, high-touch (frequently touched) surfaces with cleaning products containing soap or detergent that meet the sustainable product standards herein in Section C.2.1 and

C.2.2. This requirement is compliant with guidance issued by Centers for Disease Control and Prevention (CDC).

When disinfectant products are used, they must be Environmental Protection Agency (EPA)-registered products or another product containing the same active ingredient(s) at the same or greater concentration. The Contractor must use the product in accordance with directions provided by the manufacturer. The Contractor must wear disposable gloves (e.g., latex or nitrile), facemasks (if applicable) and any additional required personal protective equipment as recommended by the manufacturer when cleaning. The Contractor shall select, and track cleaning product and materials purchases as described herein.

http://www.astm.org/ http://www.issa.com/

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C.2.1 Sustainable Product Standards

Federal agencies, including contractors, must comply with the sustainable purchasing requirements and the recommended specifications, standards, and ecolabels for each product category in the "Cleaning Products" section of the Green Procurement Compilation. For most product categories in the Green Procurement Compilation, there are links to lists of brand-name products that meet these requirements and recommendations.

The Contractor shall also ensure that: (a) Vacuum cleaners meet the Carpet and Rug Institute (CRI) Seal of Approval https://carpet-rug.org/testing/seal-of-approval-program/certified-vacuums/. (b) Chemical concentrates that require dilutions are used whenever possible as compared to ready-to-use products. Dilution control equipment should be utilized to ensure correct dilutions of concentrates and to protect workers from exposure to concentrated chemicals.

C.2.2 Proof of Compliance

(A) 15 days prior to the start of contract performance, the Contractor shall submit to the CO or their designee a product list and, for each product, proof of compliance with the sustainable product requirements. For product categories in the Green Procurement Compilation provided in section C.2.1 for which there are links to lists of brand-name products that meet Federal requirements, a download of the brand-name product page is sufficient proof of compliance. For other product categories, proof of compliance may include third-party certifications obtained from certifier or manufacturer websites, manufacturer product sheets, or screenshots from manufacturer or distributor catalogs or websites.

(B) If the Contractor is unable to meet the sustainable product standards because a product meeting the standards cannot be acquired competitively within a reasonable time frame, does not meet reasonable performance standards, or cannot be acquired at a reasonable price, the Contractor shall provide the CO or their designee or designated representative with a short-written justification for a proposed exemption.

C.2.3 Sustainable Cleaning Plan

The Contractor shall submit a sustainable cleaning plan that sets forth the procedures, products and equipment that will be used to reduce the exposure of building occupants and maintenance personnel to potentially hazardous chemical, biological and particulate contaminants. The plan shall include building-specific standards that will apply to dusting, dust mopping, dry floor cleaning, chemical handling and tracking, cleaning equipment and associated planned maintenance. Plan shall also describe how hard floor and carpet maintenance will minimize chemical use;

practices for cleaning entryways; practices for the handling and storage of cleaning chemicals to minimize spills, leaks, and other mismanagement; practices related to the use of chemical concentrates and dilutions systems; personnel training; and sustainable cleaning quality control processes. The Sustainable Cleaning Plan is due to the CO or their designee within 15 calendar days before the start of the contract.

C.2.4 Hazard Communication Plan

The Contractor shall submit a hazard communication plan in accordance with the OSHA requirements in 29 C.F.R. §

1910.1200. The plan will list all chemical products proposed to be used in the performance of the contract and include current Safety Data Sheets (SDS) for each product. The plan shall include documentation of training for all Contractor staff in the plan and the hazard communication standard. The plan shall also identify the method of labeling the

Contractor will use for all chemical product containers, including secondary dispensing containers used on site. The standard requires the Contractor to maintain a copy of their written Hazard Communication Plan onsite and it must be readily available to employees. The Hazard Communication Plan is due to the CO or their designee within 15 calendar days after the start of the contract. The sustainable cleaning and hazard communication plans may be combined into a single document at the discretion of the Contractor.

C.2.4.1 Safety Data Sheets

All new products used during the life of the contract must have Safety Data Sheets (SDS) provided to the CO or their designee prior to bringing and/or using these products on site. The Contractor shall use only commercially available products that meet Federal, State, and local codes.

The Contractor shall maintain the SDS in a location accessible to all employees and shall advise the CO or their designee of its location. The SDS shall be available for inspection by the CO or their designee upon request. The

Contractor shall take every precaution to ensure that environmentally sustainable products are used. Information can be obtained from Federal, State, and local agencies concerning safe chemical cleaning materials. An inventory list of products to be used under this contract shall be provided to the CO or their designee. This list shall be updated as https://sftool.gov/greenprocurement/green-products/5/cleaning-products/0 https://carpet-rug.org/testing/seal-of-approval-program/certified-vacuums/

11 | 142 necessary, with a copy provided to the CO or their designee, throughout the term of the contract. The CO or their designee shall contact the Contractor immediately if any item is deemed inappropriate for use under this contract.

C.3 STANDARD SERVICES

C.3.1 Interior Services

The Contractor shall provide interior standard services for the work items listed below.

C.3.1.1 Floor Care

The Contractor shall provide a floor maintenance schedule as part of their cleaning schedule to the CO or their designee in accordance with The Contractor’s Submittals/Deliverables Chart. The floor maintenance schedule must outline routine, periodic, and restorative tasks (stripping and refinishing).

Bare Floors: Floors, base moldings, and grout shall be clean, free of debris and other foreign matter. The floors shall maintain their natural luster and not have a dull appearance.

Wet mopping of bare floors shall be cleaned using disinfectant cleaner(s). Floors, surfaces, baseboards, and corners shall be clean and dry. Walls, baseboards, and other surfaces shall be clean with no marks from the equipment. There shall be no visible buildup of finish in corners or crevices.

Mops and cleaning rags shall be cleaned and sanitized before and after each day of use. Mops and cleaning rags used in restrooms including diapering areas in restrooms shall not be used to clean any other areas.

➢ Asbestos Containing Building Material (ACBM) Floors: Cleaning of flooring that may contain asbestos material, such as Vinyl Asbestos Tile (VAT), shall comply with the methods prescribed in the National

Institute of Building Sciences (NIBS) Guidance Manual, ‘Asbestos Operations and Maintenance Work

Practices. The Contractor shall have a copy of the NIBS Guidance Manual. Upon request, the Government shall make available to the Contractor any asbestos sampling results. UNDER NO CIRCUMSTANCES

SHALL BURNISHING OR DRY STRIPPING METHODS BE USED ON ACBM FLOORING.

➢ ADP/Data Center Floors: Damp mopping shall be the only method of wet cleaning for floors in Automated

Data Processing (ADP)/Data Center spaces.

➢ Asphalt Floors: Damp mopping shall be the only method of wet cleaning for floors containing asphalt material.

➢ Granite, Marble and Terrazzo Floors: All applicable floor areas shall be maintained in accordance with the manufacturer's recommendations.

➢ Loading Dock Floors: Spill residues and clean-up materials shall be disposed of in accordance with the

Environmental Protection Agency (EPA) and/or State and local regulatory agency requirements.

➢ Stairs: Stairwell landings and steps shall be sealed annually

➢ Wood Floors: Water solutions shall not be used on wood flooring. There shall be no dry stripping methods used on wood flooring.

➢ Stripping of Non-Terrazzo Floors: All non-terrazzo floors in common areas shall be stripped and finished at a minimum of 1X annually. Tenant spaces and more than 1X per year are above standard.

All terrazzo floors, approximately 41,101 SF, including elevator cabs, shall be maintained using the diamond pad maintenance system such as Twister, or its equivalent.

COR must approve processes, materials, and chemicals before proceeding. Wax shall not be utilized on terrazzo flooring. Spots shall be eliminated. There shall be no evidence of gum, burns, scuffmarks, or wax build-up in corners or crevices.

➢ Finishing Floors: Walls, baseboards, and other surfaces shall be free of residue and marks from equipment.

Floors shall have no streaks, mop strand marks, or skipped areas. The applied finished area shall have a uniform luster.

➢ Sealing Floors: Sealant must adhere to the floor. Floor areas must be evenly coated with a slip resistant seal.

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C.3.1.2 Carpets and Rugs

Extraction (Public Areas Only): Spills, crusted materials and removable spots shall be removed. Harsh brushing or scrubbing shall not be used to minimize deterioration or fuzzing to the carpets and rugs. Cleaned areas of carpets and rugs shall be reasonably blended with surrounding carpets. The Contractor shall coordinate with the CO or their designee the times when carpet shall be cleaned. The carpet shall be dry before customers occupy the building on the next business day. The Contractor shall take measures to prevent the growth of mold and is responsible for any remediation that may be required. Moving of furniture and equipment is to be coordinated with the CO or their designee. Any furnishings or equipment moved are to be returned to their original positions.

Spot Cleaning: A spot is defined as approximately 12” X 12”. Carpet surfaces shall be free of removable spots, soiled traffic patterns, debris, gum, and crusted materials.

Vacuuming: Carpet surfaces shall be vacuumed to remove dirt, dust, and other debris. Vacuuming shall be done at a frequency that protects the carpets integrity and to reduce carpet wear. The Contractor shall utilize at a minimum

HEPA vacuum cleaners that meet the requirements of the Carpet and Rug Institute’s ‘Seal of Approval Program.’

C.3.1.3 Floor Mats and Runners

The Contractor shall furnish all mats and runners in the East and West Entrance lobbies. Types and sizes of mats and runners are identified in Section J, Exhibit 1 the ‘Building Information Sheet.’ The CO or their designee shall approve all mats and runners.

Mats and runners shall be laid out as specified by the CO or their designee at main entrances, main lobbies, and main and secondary corridors at all times, and must have finished edges. They shall be a in accordance with the chart in

Exhibit 1 and laid in the primary direction of travel. Replacement mats and runners shall be the same type as the original mats and runners.

Mats and runners shall be free of removable spots, soiled traffic patterns, dirt, debris, gum, and crusted materials.

There shall be no areas of deterioration or fuzzing as a result of harsh brushing or scrubbing. They shall receive scheduled cleanings and routine inspections based upon the manufacturer's instructions. Any mats and runners that are found to be non-repairable or cannot be cleaned shall be brought to the attention of the CO or their designee so they can be replaced. Mats and runners shall be stored in accordance with the ANSI/ASEE A1264.2-2006 ‘Provision of Slip Resistance on Walking/Working Surfaces Guidelines.’

The use of larger mats and runners, where appropriate, as opposed to several smaller mats and runners, is preferred to eliminate overlapping and to reduce potential tripping hazards.

In the event of wet or inclement weather mats and runners are used, the mats and runners shall be placed at entrances and at other areas identified by the CO or their designee prior to the building occupants reporting to work. Wet or inclement weather mats and runners shall be removed, cleaned, and stored by the Contractor when the CO or their designee determines that they are no longer required.

C.3.1.4 Restrooms, Shower Rooms, Tenant Break Rooms, Locker Rooms, Fitness Centers, Lactation Rooms, and Holding Cells

All areas shall be cleaned in accordance with the applicable standard service requirements outlined in Section C.3.1.

These areas and surfaces shall be cleaned and disinfected using EPA registered disinfectants that are effective against

COVID-19 (EPA registered). Partitions, doors, vents, sills, and walls shall have no dirt, bodily fluids, waste, and graffiti. Shower curtains shall be cleaned and free of mold and dirt. Shower liners present in locker rooms shall be cleaned and free of mold and dirt. Shower liners shall be replaced at the Contractor’s expense and at a minimum of annually. Locker exterior surfaces shall be free of dust and streaks.

Avoid cleaning of equipment in laboratories and health units that could result in damage to any surface or that could cause contamination with chemicals or infectious materials. Cleaning shall only be performed for areas and surfaces identified in writing by those responsible for managing the laboratories and health units. The Contractor shall submit a safety plan for approval by the CO or their designee.

All areas shall be free of discarded material and trash shall be emptied to prevent the containers from overflowing.

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The Contractor shall include as part of standard services that the first-floor restrooms 1.111, 1.112, 1.132-1, and 1.119 shall be thoroughly cleaned at 6:00 a.m., 10:00 a.m., 2:00 p.m., and 6:00 p.m. Restrooms 1.111 and 1.112 cannot be closed while cleaning at 10:00 a.m. and 2:00 p.m. Contractor shall provide a detailed schedule and plan to accomplish cleaning of 1st floor restrooms. Restroom 1.111 has 225 sq. ft. and 5 fixtures; restroom 1.112 has 224 sq. ft. and 5 fixtures; restroom 1.119 has 92 sq. ft. and 2 fixtures; restroom 1.321-1 has 67 sq. ft. and 2 fixtures.

Judge’s private restrooms: The Contractor will be responsible for furnishing and maintaining a clean supply of white soft and absorbent terry cloth towels (15” x 24”) in Judge’s private restrooms. All soiled towels are to be removed and replaced daily. Roll towels may be substituted for cotton hand towels only upon the request of a Judge for his/her restroom.

Daily requirement: There are 45 private Judges’ and 7 executive restrooms that require 2 towels to be placed in each.

Holding Cells: Daily cleaning of holding cells is a standard service. Holding cell interiors shall include floors, walls, fixtures and surfaces.

Dispensers: The Contractor shall provide dispensers, including dispensers in tenant break rooms. The Contractor shall replenish supplies and fill dispensers as a standard service. Any Contractor provided dispensers must be approved by the CO or their designee prior to installation. The supplies for the provided dispensers shall be compatible with the dispenser’s manufacturer’s requirements. Hand soaps shall not contain antibacterial agents except where required by

Federal, State, local requirements and health codes. Monies collected from tampon and sanitary napkin dispensers shall be retained by the Contractor who shall provide and replenish the product at their expense. The Contractor shall provide dispenser batteries. In facilities where the O&M Contractor is responsible for dispenser installation, the

Contractor will work with the O&M Contractor to ensure dispensers are installed in the proper location. All dispensers installed at accessible lavatories and those serving the general space must meet the requirements for operable parts in the Architectural Barriers Act Accessibility Standards (ABAAS section F205) to ensure use by people with disabilities.

Receptacles: The Government shall provide receptacles. The Contractor, with proper training in blood borne pathogens, shall wear disposable gloves to empty, clean, and disinfect all sanitary napkin and waste receptacles.

Sanitary napkin disposal containers shall be lined with new receptacle bags.

Equipment: All vinyl surfaces of exercise equipment and exercise mats shall be wiped clean and have no dust, dirt, and spots. Cleaning shall be performed under and around without moving or lifting items.

C.3.1.5 Fixtures

All fixtures (washbasins, urinals, modesty panels, toilets, shower stalls, etc.) shall be cleaned and disinfected. All fixtures shall maintain a high level of luster and have no dirt, mold, mildew, streaks, or encrustation.

Drinking Fountains/ Bottle Filling Stations: All fountains and bottle filling stations shall be cleaned, disinfected, free of dirt, watermarks, and other debris or encrustations.

C.3.1.6 Surfaces

Horizontal Surfaces: Routinely wipe down all solid, high-touch (frequently touched) surfaces with cleaning products containing soap or detergent. All horizontal surfaces (within approximately 10 feet from the floor) shall be wiped clean and free of dust, dirt, or smudges. Cabinets and desks with papers, computers, and keyboards shall not be disturbed.

Metal, Brass, Woodwork, and Stainless Steel: Surfaces (including corners, crevices, moldings, ledges, handrails, grills, doors, doorknobs, door frames, kick plates, etc.) shall be wiped cleaned and have no dirt, dust, streaks, spots, or smudges.

Glass Cleaning: All glass, clear partitions, mirror surfaces, bookcases, and other glass (within approximately 10 feet from the floor) shall be cleaned and free of dirt, dust, streaks, smudges, watermarks, spots, and shall not be cloudy.

There shall be no water spots on the glass or adjacent fixtures and furniture. All interior plate glass (to include glass over and in vestibule doors, all plate glass around entrances, lobbies, and vestibules) shall be cleaned and have no dirt, streaks and shall not be cloudy.

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C.3.1.7 Frequently Touched Surfaces

The Contractor must routinely wipe down all solid, high-touch (frequently touched) surfaces with cleaning products containing soap or detergent that meet the sustainable product standards in Section C.2.1 and C.2.2 in this specification. This requirement is compliant with guidance issued by Centers for Disease Control and Prevention

(CDC), which include the routine cleaning of all high-touch (frequently touched) surfaces. The Contractor must wear disposable gloves (e.g., latex or nitrile), facemasks (if applicable) and any additional required personal protective equipment as recommended by the product manufacturer when cleaning. Cleaning products and the application should be chosen so as not to damage interior finishes or furnishings, including GSA’s fine arts collections and murals, and historic materials and finishes. “Routinely,” for purposes of this scope, is defined as being in accordance with applicable guidance from the CDC but shall not be less frequently than once daily or once per shift where custodial services are provided for during more than one shift. Daily is defined as the normal operating hours where the custodial contractor is currently performing the standard services.

Examples of high-touch (frequently touched) surfaces include, but are not limited to the following: handrails, doorknobs, access control panels, light switches, countertops, water faucets and handles, elevator buttons, sinks, toilets and control handles, tabletops, restroom stall handles, toilet paper and other paper dispensers, door handles and push plates, and water cooler and drinking fountain controls.

Individual occupant agencies, not the custodial contractor, are responsible to provide their own products (such as disposable wipes) and to perform cleaning and/or disinfecting of their agency-owned equipment, such as telephones, computers, keyboards, docking stations, computer power supplies, computer mouse devices, personal fans and heaters, and desk lighting.

C.3.1.8 Walls

All wall surfaces shall be cleaned and free of dirt, spots, smudges, and marks. Cleaning shall not cause discoloration.

C.3.1.9 Trash and Wastebaskets

All trash and recycling (including restrooms) shall be collected and removed to a location designated by the CO or their designee. Trash and recycling containers shall be emptied, kept clean, and odor-free. Plastic liners for all trash and debris containers shall not be torn, worn, or contain residue.

The Contractor shall notify the CO or their designee of any item or material identified by the Environmental Protection

Agency (EPA) and State and local regulatory agencies as hazardous waste, hazardous materials, or Universal Waste observed in the trash receptacles. Typical prohibited wastes include but are not limited to fluorescent light bulbs, thermostats, thermometers, most chemicals, and batteries as specified in 40 CFR § 260-273.

Medical sharps shall be disposed of by the Contractor in accordance with State and Federal Department of

Transportation requirements (49 CFR Part 173). Waste containers shall comply with OSHA, 29 CFR Part 1910.1030

(http://www.access.gpo.gov/nara/cfr/waisidx_06/29cfr1910a_06.html).

C.3.1.10 Elevators, Escalators and Stairways

Door Tracks: Tracks shall be cleaned and free of dirt, built up grime, and other matter.

Exterior and Interior Car Surfaces: Surfaces shall be cleaned and have no marks, streaks or smudges. Carpets and floors shall be free of removable spots, dirt, and debris. Floors requiring a finish shall be maintained at a high luster.

Exposed Surfaces, Treads, Risers and Landings: Stairways, entrances, landings, railings, risers, ledges, elevator panels and buttons (inside and outside of the elevator cab), grills, doors, radiators, and surrounding areas shall have no dirt, litter, residue or grime.

C.3.1.11 Interior Glass Cleaning

All interior glass (to include spandrel glass, glass over and in exterior and vestibule doors, and all plate glass around entrances, lobbies, glass barriers on 1 M and 3rd floor and vestibules) shall be cleaned, free of dirt, streaks, and shall not be cloudy. The barriers shall be thoroughly washed 1X annually, at a minimum. Window sashes, sills, woodwork, and other surroundings of glass shall be wiped free of drippings and other watermarks.

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Spot cleaning of all interior windows up to 168" is included in the standard services. Cleaning of all lobby and entrance windows up to 168" is also required as part of standard services. Window cleaning shall be performed in accordance with Federal, State and local regulations.

Annual window washing, interior & exterior, will be completed under a separate GSA contract and is NOT required under this contract.

C.3.1.12 Blinds and Coverings (Not Including Drapes, Curtains and Unique Coverings)

Dusting of Blinds and Coverings: All blinds, coverings, cord tapes, and valances shall be wiped clean and have no dust and spots. Blinds and coverings that are not operating properly shall be reported to the CO or their designee for repair.

C.3.1.13 Fine Arts Collection/Decorative Surfaces

The Contractor shall work with the CO or their designee to identify artworks in the building which are considered part of GSA’s fine arts collection. The Contractor shall work with the CO or their designee and Regional Fine Arts Officer to determine the best way to ensure that regular maintenance such as floor polishing, dusting, and window washing are accomplished in these areas; and to identify and help mitigate site-specific hazards such as pests that may damage the artworks. Decorative surfaces and artwork should not be cleaned, adjacent surfaces should only be disinfectant wiped (no spraying), and acids, peroxides, alcohol and chlorine bleach should not be used on historic materials. Also, the CDC and EPA do not endorse the use of fogging applications. The Contractor shall use EPA registered disinfectant products in accordance with directions provided by the manufacturer.

C.3.1.14 Deleted

C.3.1.15 Policing Inside Areas

Areas: All building areas shall be free of papers, trash, and other discarded materials.

C.3.1.16 Deleted

C.3.1.17 Concessions (Cafeterias, Snack Bars and Vending Machine Areas)

Public Area Cleaning: All public areas (cafeteria furniture, seating areas, snack bars, and vending machine areas) shall be clean, sanitized, and free of spillages, food crumbs, spots, smudges, marks, and soil. Floors shall be maintained using the floor care standard requirements in this contract. Monthly carpet shampooing in the cafeteria dining area is part of standard services and not considered an additional cost to the monthly contract price. Floors in cafeteria serving areas shall be cleaned between the hours of 2:30 p.m. to 3:30 p.m. or during scheduled cleaning hours approved by the COR.

Non-Public Area Cleaning: Concession areas (cafeterias, snack bars and coffee bars) that are not accessible to the public is the responsibility of the Food Service Contractor. This includes federally installed cooking equipment, cleaning of kitchens, storage rooms, walk-in refrigeration, and areas behind serving lines and counters. During service hours, the Food Service Contractor maintains the “public” serving area floors in a clean, spillage-free condition and shall leave the dining room floor in a “broom clean”, spillage-free condition in preparation for cleaning by the

Contractor.

Clean walls, floors and ceilings in cafeteria kitchen, food prep areas, staff restroom, kitchen storage room, behind serving tables, and behind salad bars. Cleaning shall include use of a cleaner- disinfectant on all walls, floors and ceiling surfaces. This includes, but is not limited to, the wall and ceiling area adjacent to ventilating and air conditioning outlets and ceiling tiles. This cleaning must be conducted monthly and must occur after normal working hours.

C.3.1.18 Deleted

C.3.2 Exterior Services

The Contractor shall provide exterior standard services for the work items listed below.

C.3.2.1 Exterior Plate Glass

All exterior glass (to include spandrel glass, glass over and in exterior and vestibule doors, and all plate glass around entrances, lobbies, and vestibules) shall be cleaned, free of dirt, streaks, and shall not be cloudy.

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C.3.2.2 Exterior Window Washing

Annual window washing, interior & exterior, will be completed under a separate GSA contract and is NOT required as a standard service under this contract.

C.3.2.3 Deleted

C.3.2.4 Hard Surface Areas

All areas (sidewalks, brick areas, around light poles, hard surfaces, parking lots, surface parking, garages, dock areas, moats, platforms, driveways, ramps, lanes, etc.) shall be cleaned and be free of dirt, debris, gum, litter, weeds, oil, or grease. No residual dirt shall remain after the removal of the debris. Spill residues and clean-up materials shall be disposed of in accordance with the Environmental Protection Agency (EPA), and State and local regulatory agency requirements.

C.3.2.5 Ash Receptacles and Trash Containers

All solid waste shall be collected and removed to a location designated by the CO or their designee. Trash containers and ash receptacles, including those adjacent to Cahill Park, shall be emptied, kept clean and odor-free. The Contractor shall remove ash and cigarette butts, and materials. Where required, sand in ash receptacles shall be replenished.

Plastic liners for all trash containers shall not be torn, worn, or contain residue.

C.3.2.6 Surfaces (Signs, Vending Machines, Tables, etc.)

Surfaces shall be cleaned, disinfected, and free of dirt, dust, residue, streaks, spots or discoloration. Vending machines

(food, drink or atm) that are located inside of the vendor’s store operation is the responsibility of the vendor to wipe down frequently touched surfaces such as touchpads, buttons, and knobs. Contact time should be consistent with the manufacturer’s recommendations. Spill residue and clean-up materials used shall be disposed of properly.

C.3.2.7 Graffiti Removal

Remove graffiti using normal cleaning methods (e.g., normal graffiti removal cleansers or solvents). Graffiti that cannot be removed with such methods shall be reported to the CO or their designee. Graffiti removal that requires a subcontractor is an above standard service and requires prior CO approval.

C.3.2.8 Excrement Removal (Human, Bird and Animal)

Cleaning: All steps, stairs, entrances, sidewalks, arcades, landings, and balconies shall be cleaned of excrement only by staff fully trained in Center of Disease Control & Prevention (CDC) precaution protocols and in accordance with the approved exposure control plan (ECP) detailed in Section C.7. Contractor staff shall use the appropriate protective measures and wear personal protective equipment as required by CDC and the ECP when cleaning areas contaminated by excrement. Knowledge of safety requirements in cleaning areas contaminated by bat, pigeon, or other avian pest excrement is required. The Contractor shall fully train all employees designated to perform these services in accordance with Occupational Safety and Health Administration (OSHA) standards and OSHA approved Federal, State, and local regulations.

C.3.2.9 Policing Outside Areas

Policing: All areas including lawn, grounds, planted areas, sidewalks, hard surfaces, parking areas, garages, docks, platforms, driveways, ramps, lanes, etc. shall be cleared of gum, litter, debris, paper, trash, and other discarded materials.

Fence Lines: Fence lines shall be cleared of trash, debris, and other discarded materials.

Pressure Washing and Steam Cleaning

Cleaning: The Contractor shall remove all dirt, debris, residue, excrement, gum, grease, and tar from the exterior areas (including parking garages) of the building(s) with the approval of the CO or their designee. The Contractor shall use best management practices to protect water quality and must comply with federal, state, and local requirements to prevent pressure washing generated wastewater from discharging into the storm drain system. The

Contractor is responsible for identifying and complying with state and local environmental regulations for the proper collection and disposal of pressure washing wastewater.

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C.3.3 Snow and Ice Removal

The Contractor shall perform snow and ice removal standard services for the snow and ice removal program. Snow and ice removal from entrances, steps, landings, sidewalks, garage entrance, sally port entrance, loading dock lanes and approaches are included in the standard service price. Snow and ice removal services, including pre-treatment, removal, post treatments, etc. shall be completed AUTOMATICALLY in accordance with the approved snow removal plan. Coordinating, planning for, managing, staffing, providing equipment for and performing services are 100% the responsibility of the contractor.

The Contractor shall clear snow and ice before the normal building operating hours to prevent slip hazards.

Furthermore, the Contractor shall clear snow and ice during normal building operating hours and is authorized to divert work to accomplish the task. The Contractor shall notify the CO or their designee of the diversion within two hours. The CO or their designee retains the right to determine what type of services and the duration of diverted services for the removal of snow and ice.

Contractor shall provide all equipment and…