47HAA024Q0032 - Compiled Questions and Answers.pdf

Questions for Solicitation No. 47HAA024Q0032 Utility Invoice - Management, Processing, and Payment services

# Section # (start with #, i.e. 3.1) Offeror's Questions Government's Answers

1 PWS 4.0

What procedure will GSA use to notifiy the contractor of changes to utility service (e.g., new accounts, changes to 3rd-Party supply contracts, changes to building operations, etc) that are initiated by

GSA?

GSA communicates changes to utility services, including new accounts, modifications, and deactivations, to the contractor through a designated electronic mailbox (email).

2 PWS 4.0

How does GSA currently manage their utility invoices? What software, processes, or other managed services does GSA currently use?

GSA currently leverages a third-party service provider and the provider software for efficient invoice processing and managed services.

3 PWS 4.2.1

What percentage of utility invoices are currently received by (1) EDI or other electronic transaction, (2) manual download from vendor website and (3) via mail / fax in paper format?

Downloader (bot) 66% Manual Retrieval on vendor's website/email 28% Paper invoice (mail) 6%

4 PWS 4.4

The PWS indicates invoices will be paid in 1 of 2 options, to be decided by GSA upon award. Does GSA have a perferred method or is one of the options currently in practice?

Option 1 is currently in practice.

5 PWS 4.4

If GSA picks option 1 for disbursing payments, how will the contractor receive funds from GSA? What is the typical turnaround time from notification to GSA to receipt of funds?

The disbursement process takes an average of 3 business days from the contractor submision of invoice file to GSA

6 PWS 11.5

Is 508 compliance service a requirement prior to contract award?

Will GSA accept a vendor that proposes adaption to meet 508 compliance for service during the transition period?

Contractor must be 508 compliant prior to award.

7 PWS 5.0

We have design options that support improvement and ease of FedRAMP compliance for our operational service in order to achieve the LiSaaS (and subsequent FedRAMP) ATO. Can you provide one or more authoritative sources that we may contact to confirm the sufficiency of our preferred changes?

Since this has to be a moderate system, a LiSaaS would not apply to any offering.

8 RFQ 2.3.2

The RFQ indicates that the contractor must be CMMI Level 2 certified? Is is the intent of GSA to only award a contract to vendor that is already certified? If not currently CMMI Level 2 certified, will GSA accept a vendor that proposes adaption to obtain certification during the contract period?

Capability Maturity Model Level II Certification is not required and has been removed from solcitation

9 N/A

Is the project considered as a potential new requirement or is there an incumbent contract currently performing these services? If there is an incumbent vendor(s), would you be able to provide the contract details (such as: Vendor Name, Contract Number, Award and end dates, total contract value) please?

The incubment contractor performing these services is Mettel (Manhattan telecommunications Corp.) Contract period of performance is Base year plus 3 option years. Contract number: 12314420F0334, total contract value is $1,858,260.96.

10 N/A Is an estimated value available for this potential requirement? Is it estimated to be greater than $250K? The Government's Independant Cost Estimate cannot be released.

2.3.2 Evaluation Factor 2

- Management Approach, 5.

Will the Government remove the requirement for Capability Maturity Model Level II Certification?

Capability Maturity Model Level II Certification is not required and has been removed from solcitation

2.2.1 Evaluation Factor 4

- Past Performance and

2.3.4 Evaluation Factor 4

- Past Performance

This offeror assumes that the content in response to Section 2.3.4 should be three populated iterations of Attachment 4 - Past Performance Questionnaire. Is this assumption correct, and if so, will the Government expand the page limit for this response section from eight pages to 20 pages as the PPQ form provided is three pages blank and will be longer populated, meaning that to submit three iterations would automatically exceed the eight page limit by one page (three iterations X three pages = nine pages) and probably by more pages when populated?

PPQ/CPARS shall not exceed 4 pages and will not count against past peformance page limitation. RFQ has been updated via amendment.

2.2.2 PART 2 (PRICE

QUOTATION) and

Attachment 2 - Required Price Schedule

Will the Government issue a template (or allow offerors to create their own templates) that demonstrates the pricing based on a per invoice price per period/year as opposed to a firm fixed price per period/year?

Contractor shall used pricing template provided.