36C77620Q0176 0001_1.docx

5. PROJECT NUMBER (if applicable)

CODE

7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer) n/a 00776 Department of Veteran Affairs

PCAC-ST. LOUIS

4401-D Meramec Bottom Rd Saint Louis

MO

63129 00776 Department of Veterans Affairs

PCAC-ST. LOUIS

4401-D Meramec Bottom Rd St. Louis

MO

63129 To all Offerors/Bidders

36C77620Q0176 09-15-2020

X x x The purpose of this amendment is to extend the response due date.

The purpose of this amendment is to provide an updated SOW.

The purpose of this amendment is to answer vendor questions/clarifications received.

ROSELLA TORCASO

VA-VHA-2019-FF17FF9E

The purpose of this amendment is to extend the response due date:

The purpose of this amendment is to provide an updated SOW.

Changed task 4.2:

From: The contractor shall be able to provide turn-key streaming services on the Haivision SRT Hub Cloud Streaming Service or equivalent.

To read: The contractor shall be able to provide turn-key streaming services on the Haivision SRT Hub Cloud Streaming Service.

The purpose of this amendment is to answer vendor questions/clarifications received.

1. QUESTION: Is it the VA’s desire to have the service hosted in Microsoft Azure?

ANSWER: The desired turn-key service is Haivision’s SRT Hub who uses Azure for distribution. The VA utilized Haivision video encoders and Avid Technology edit systems, both of which have partnered with Azure for cloud streaming solutions.

2. QUESTION: Are any of the VA-managed media centers Cloud-based? Which cloud provider?

ANSWER: The VA currently utilizes a teleport in Washington DC which hosts VA-managed Haivision encoders. This provides the path for our internal live video content to the cloud. The teleport uses Century Link.

3. QUESTION: Are the present contractors/service providers cloud-based or onsite?

ANSWER: The VA is not currently using this or similar services- this is a new initiative.

4. QUESTION: Will this be a phased integration with each contractor/service provider?

ANSWER: The Haivision SRT hub will be a single turn-key service.

5. QUESTION: Will this be a fluid workflow meaning from your managed media center to our staging/reconfiguration environment to your diverse communication channels?

ANSWER: Yes, to meet its mission, EES requires a contract for turn-key services that will consolidate our existing cloud-distribution paths and provision a cloud-based media routing system for contribution, production and distribution workflows, with reach to the expanding list of VA-partnered and managed viewer web portals.

6. QUESTION: I am hoping to find out if there is an incumbent contractor currently performing these services, if similar services have been performed in the past, or if this is a new requirement.

ANSWER: This is a new requirement.

7. QUESTION:

If this is a follow-on requirement, could you please provide the previous contract or task order number?

ANSWER:

This is a new requirement

8. QUESTON: Was there a Vendor’s conference or an event where this effort was discussed?

ANSWER: No conference was scheduled

9. QUSTION: Do you have - or - do you want architectural diagrams or system schematics?

ANSWER No. The service shall be turn-key from Haivision, who will provide the necessary workflow diagrams.

10. QUESTION: It is our understanding according to TASK 4.9 the Government is expecting the contractor to have a service desk to provide technical support via telephone, web portal, and email. Is that support based on a 24x7 service desk?

ANSWER: Yes

11. QUESTON: Will the Government provide a pricing spreadsheet?

ANSWER: No. Vendor should provide pricing on CLIN structure provided in B.2 – Price / Cost Schedule.

12. QUESTION: Can the Government confirm the required deliverables are:

a) Minutes from Kick-off Meeting

b) Monthly data usage reports

c) Monthly cost usage reports

ANSWER: Please refer to the SOW for the full list of Tasks and Deliverables.

13. QUESTION: There is a Band Name justification attached, but the SOW says HaiVision or equivalent.

4.2. The contractor shall be able to provide turn-key streaming services on the Haivision SRT Hub Cloud Streaming Service or equivalent.

I was proposing an equivalent solution. Please confirm if you will consider the alternative solution if it can meet the other salient requirements.

ANSWER: No. An updated SOW has been provided with this amendment.

14. QUESTION: Could you help estimate average use in order to try to price the bandwith. I have attached a questionnaire. RE:

4.3 The contractor shall provide scalable streaming Internet bandwidth to support inbound and outbound data traffic on a cloud data distribution network provider (Microsoft Azure or equivalent).

ANSWER: Please refer to the SOW

4.5 The Cloud Streaming Service shall be able to generate no fewer than ten (10) simultaneous 24x7 output streams, for approximately 7440 hours monthly, with support for RTMP, SRT, RTMPS, HLS, and DASH.

4.6 The Cloud Streaming Service shall be able to support 1 Mbps to 20Mpbs per stream for both inputs and outputs.

15. QUESTION: Last question, contract type in the RFI stated IDIQ, but the Final SOW and price sheet request Firm Fixed pricing. It would be hard to estimate your band with actual usage to commit to firm pricing. Could we give pricing based on usage for Azure resources and firm on all other items in the bundle offer?

ANSWER: This will be a Firm Fix Price Contract. Please refer to the SOW.

4.5 The Cloud Streaming Service shall be able to generate no fewer than ten (10) simultaneous 24x7 output streams, for approximately 7440 hours monthly, with support for RTMP, SRT, RTMPS, HLS, and DASH.

4.6 The Cloud Streaming Service shall be able to support 1 Mbps to 20Mpbs per stream for both inputs and outputs.

16. QUESTION: Is the VHA strictly looking for a proposal(pricing) with the answers to the statements in PWS?

If it’s a yes, does the VHA want a quote that encompasses all 375,000 users for 1 year, 5 years, or a 1-year quote with the option to make it 5 years at the 1 year price point?

ANSWER: Cost estimate should include costs for five years, based on the BW usage requested. Contacting Haivision for costs is allowed.

17. QUESTION: As far as timelines are concerned when is the VHA looking to have the chosen solution purchased and then fully implemented?

ANSWER: Once the contract is awarded, Haivision has the ability to create user accounts and streaming services immediately

18. QUESTON: Is the contractor required to provide a help desk for the streaming and media services?

ANSWER: From SOW Task 4.8: The contractor shall provide annual operations and technical support, via telephone, web portal, and email, for all contracted streaming services.

19. QUESTION: Are there required SLAs for this project?

ANSWER: From SOW Task 4.8: The contractor shall provide annual operations and technical support, via telephone, web portal, and email, for all contracted streaming services.

All other terms and conditions of the solicitation remain the same and in full force and effect.

See attached document: SOW_FINAL_BV_CLOUDSTREAMING_AND_MEDIA_SERVICES_FY20_9-21-20.