36C26125Q0800.pdf
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- Electrical Infrastructure Upgrade Federal contract opportunity
- Solicitation number
- 36C26125Q0800
About this file
This is a Request for Quote (RFQ) issued by the Department of Veterans Affairs, VA Sierra Pacific Network (VISN 21) for an Electronic Infrastructure Upgrade and Programming project at the Las Vegas VA Medical Center. The solicitation seeks a contractor to procure, install, and program 63 industrial server switches in 23 IT closets across multiple floors and buildings, with compatible connections and proprietary programming management control.
Key details include a contract period from September 1, 2025, to December 31, 2025, with a total of 63 GL24XGE-RVX-AIOTCG servers, 252 SFP-1/10G fiber optic modules, and associated technical services. The solicitation is set aside for small businesses, with a NAICS code of 334111 for Electronic Computer Manufacturing. Quotes are due by August 22, 2025, at 10:00 am PDT, with all questions and quotes to be submitted via email to david.alvarez4@va.gov. The project includes dedicated installation support, configuration validation, network recovery evaluation, annual security updates, and on-site training.
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| Questions and Responses.docx | DOCX document |
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Text version
PAGE 1 OF 1. REQUISITION NO.
2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE
a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL
TIME
9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:
SMALL BUSINESS
HUBZONE SMALL
BUSINESS
SERVICE-DISABLED
VETERAN-OWNED
SMALL BUSINESS
WOMEN-OWNED SMALL BUSINESS
(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED
SMALL BUSINESS PROGRAM
EDWOSB
8(A)
NAICS:
SIZE STANDARD:
11. DELIVERY FOR FOB DESTINA-
TION UNLESS BLOCK IS
MARKED
SEE SCHEDULE
12. DISCOUNT TERMS
13a. THIS CONTRACT IS A
RATED ORDER UNDER
DPAS (15 CFR 700)
13b. RATING
14. METHOD OF SOLICITATION
RFQ IFB RFP
15. DELIVER TO CODE 16. ADMINISTERED BY CODE
17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE
TELEPHONE NO. UEI: EFT:
PHONE: FAX:
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER
18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED
SEE ADDENDUM
19. 20. 21. 22. 23. 24.
ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
(Use Reverse and/or Attach Additional Sheets as Necessary)
25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)
27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.
27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED
28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER
COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION
DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE
ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:
30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)
30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED
AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)
PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212
7. FOR SOLICITATION
INFORMATION CALL:
STANDARD FORM 1449
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES
OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30
36C261-25-AP-2316
593-25-2-523-0101
36C26125Q0800 08-11-2025
David Alvarez 916-923-4564 08-22-2025
10:00 AM PDT
612MCP
Department of Veterans Affairs
VA Sierra Pacific Network (VISN 21)
Network Contracting Office (NCO) 21
3237 Peacekeeper Way, Bldg 209
McClellan Park CA 95652
X 100
X
334111
1250 Employees
N/A
See Delivery Schedule
612MCP
Department of Veterans Affairs
Network Contracting Office (NCO) 21
3237 Peacekeeper Way, Bldg 209
McClellan CA 95652
FMS VA-9(101) Financial Services Center
PO Box 149971
Austin TX 78714-9971
See CONTINUATION Page
Contractor shall provide and install Electronic
Infrastructure Upgrade and Programming supporting the
Las Vegas VA Medical Center IAW the Statement of Work.
Questions regarding this solicitation are due 8/14/2025 by
10:00 am PDT with quotes being due 8/22/2025 by 10:00 am PDT
All questions and quotes shall be sent by email only to david.alvarez4@va.gov. No phone calls will be received.
See CONTINUATION Page
X 1
David J. Alvarez
Contracting Officer
36C26125Q0800
Table of Contents
SECTION A
A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS
AND COMMERCIAL SERVICES
SECTION B - CONTINUATION OF SF 1449 BLOCKS
B.1 CONTRACT ADMINISTRATION DATA
B.2 PRICE/COST SCHEDULE
ITEM INFORMATION
B.3 DELIVERY SCHEDULE
B.4 STATEMENT OF WORK
SECTION C - CONTRACT CLAUSES
C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)
C.2 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS
AND COMMERCIAL SERVICES (NOV 2023)
C.3 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020) ... 22
C.4 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT
STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND
COMMERCIAL SERVICES (JAN 2025) (DEVIATION JUL 2025)
SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS
SECTION E - SOLICITATION PROVISIONS
E.1 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB
1998)
E.2 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND
COMMERCIAL SERVICES (SEP 2023)
E.3 52.204-29 FEDERAL ACQUISITION SUPPLY CHAIN SECURITY ACT
ORDERS—REPRESENTATION AND DISCLOSURES (DEC 2023)
E.4 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)
E.5 52.233-2 SERVICE OF PROTEST (SEP 2006)
E.6 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL
SERVICES (NOV 2021)
E.7 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—
COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (MAY 2024) (DEVIATION
FEB 2025)
SECTION B - CONTINUATION OF SF 1449 BLOCKS
B.1 CONTRACT ADMINISTRATION DATA
1. Contract Administration: All contract administration matters will be handled by the following individuals:
a. CONTRACTOR:
b. GOVERNMENT: Contracting Officer 36C261 David J. Alvarez
VA Sierra Pacific Network (VISN 21)
Network Contracting Office (NCO) 21
3237 Peacekeeper Way, Bldg 209
McClellan Park CA 95652
2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:
[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or
[] 52.232-36, Payment by Third Party
3. INVOICES: Invoices shall be submitted in arrears:
a. Quarterly []
b. Semi-Annually []
c. Other [X] Upon Delivery and Government Acceptance
4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment
Requests.
www.fsc.va.gov/einvoice.asp http://www.tungsten-network.com/US/en/veterans-affairs/
ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:
AMENDMENT NO DATE
B.2 PRICE/COST SCHEDULE
ITEM INFORMATION
ITEM
NUMBE
R
DESCRIPTION OF
SUPPLIES/SERVI
CES
QUANTI
TY
UNI
T UNIT PRICE AMOUNT
63.00 EA _______________
GL24XGE-RVX-AIOTCG - 1U Industrial 19" Chassis (EIA-
310) 2 * 150W Redundant Power Supply 90-240VAC (50- 60Hz) 1 * 54VDC In/Out Stackable 2 * Line Card GL-12xELC 2* SFP+ Ports (1/10 Ge per port) 2 * 10/100/1000 Ge RJ45 Ports 2 * Power Cable 110VAC 1 * AIOTCG-OSS KEY
*BRAND NAME OR EQUAL*
Contract Period: Base POP Begin: 09-01-2025 POP End: 12-31-2025 PRINCIPAL NAICS CODE: 334111 - Electronic Computer Manufacturing PRODUCT/SERVICE CODE: 7B22 - IT and Telecom - Compute: Servers (Hardware and Perpetual License Software)
MANUFACTURER PART NUMBER (MPN): N/A
252.00 EA _______________
SFP-1/10G-DF-SM-1310-10K 1G/10G 1310nm Dual Fiber Single Mode LC 10km
*BRAND NAME OR EQUAL*
Contract Period: Base POP Begin: 09-01-2025 POP End: 12-31-2025 PRINCIPAL NAICS CODE: 334111 - Electronic Computer Manufacturing PRODUCT/SERVICE CODE: 7B22 - IT and Telecom - Compute: Servers (Hardware and Perpetual License
1.00 EA _______________
Dedicated installation support engineering resources.
Preparation and validation of distribution and global network configurations. Application of validated configurations upon installation with automated backup and restoration services per item. Dashboard user administration with security policy enforcement. High availability network recovery evaluation.
*BRAND NAME OR EQUAL*
Contract Period: Base POP Begin: 09-01-2025 POP End: 12-31-2025 PRINCIPAL NAICS CODE: 334111 - Electronic Computer Manufacturing PRODUCT/SERVICE CODE: 7B22 - IT and Telecom - Compute: Servers (Hardware and Perpetual License
Tech Services - Mount ReadyLinks equipment in distribution IDFs Run cables from ReadyLinks IDF equipment to existing patch panel Apply configuration to ReadyLinks devices Install new ReadyLinks uplink to IDF-based ReadyLinks distribution Validate installations, photo upload to dashboard per IDF, redundancy configurations (RSTP,LACP)
*BRAND NAME OR EQUAL*
Contract Period: Base POP Begin: 09-01-2025 POP End: 12-31-2025 PRINCIPAL NAICS CODE: 334111 - Electronic Computer Manufacturing PRODUCT/SERVICE CODE: 7B22 - IT and Telecom - Compute: Servers (Hardware and Perpetual License
Material category ethernet uplink cables for interconnections, connectors
*BRAND NAME OR EQUAL*
Contract Period: Base POP Begin: 09-01-2025 POP End: 12-31-2025 PRINCIPAL NAICS CODE: 334111 - Electronic Computer Manufacturing PRODUCT/SERVICE CODE: 7B22 - IT and Telecom - Compute: Servers (Hardware and Perpetual License
Training - on site 2-day training Contract Period: Base POP Begin: 09-01-2025 POP End: 12-31-2025 PRINCIPAL NAICS CODE: 334111 - Electronic Computer Manufacturing
PRODUCT/SERVICE CODE: 7B22 - IT and Telecom - Compute: Servers (Hardware and Perpetual License
AIO-INFRA-X Annual security updates with rolling release firmware upgrades. API access, configuration repository, management and monitoring. Real time distribution alert notifications for immediate incident response and automated incident workflows. Universal logging for cyber defense detailed event traceability. Multi-tier organizational support structure that segregates responsibilities, enforces least-privilege principles, and streamlines escalations.
*BRAND NAME OR EQUAL*
Contract Period: Base POP Begin: 09-01-2025 POP End: 12-31-2025 PRINCIPAL NAICS CODE: 334111 - Electronic Computer Manufacturing PRODUCT/SERVICE CODE: 7B22 - IT and Telecom - Compute: Servers (Hardware and Perpetual License
Packaging and Handling Contract Period: Base POP Begin: 09-01-2025 POP End: 12-31-2025 PRINCIPAL NAICS CODE: 334111 - Electronic Computer Manufacturing PRODUCT/SERVICE CODE: 7B22 - IT and Telecom - Compute: Servers (Hardware and Perpetual License
GRAND TOTAL _______________
B.3 DELIVERY SCHEDULE
ITEM
NUMBER SHIPPING INFORMATION QUANTITY
DELIVERY
DATE
0001-
SHIP TO: VA Southern Nevada Healthcare System North Las Vegas VA Medical Center 6900 N Pecos Rd North Las Vegas, NV 89086
USA
ALL 9/1/2025-
12/31/2025
FOB: DESTINATION
B.4 STATEMENT OF WORK
STATEMENT OF WORK
Veterans Affairs Southern Nevada Healthcare System
1. CONTRACT TITLE: Electronic Infrastructure Upgrade and Programming
REQUIREMENTS/SCOPE: Vendor shall provide and install electronic server switches, connection, and programming management control for this electronic system upgrade. 63 switches will be brand name or like and the vendor will procure, installed and programmed in 23 IT closets. Connections will be accomplished in IT closets, server racks, between multiple floors and several buildings and be compatible with the existing system. The programming management control will be proprietary to companies who are able to provide tracing, troubleshooting and system monitoring features dedicated to support the medical center’s electronic systems and components. Vendor shall provide training, technical support, service call response and server maintenance or warranty to the specifications of this agreement.
2. ITEMS:
Procure, install and program server switches within 60 days of delivery received.
For 60 days of storage:
• (63) GL24XGE-RVX-AIOTC1U servers/switches o Industrial 19" Chassis (EIA-310) 2 * 150W Redundant Power Supply 90-240VAC (50-
60Hz) 1 * 54VDC In/Out Stackable 2 * Line Card GL-12xE-LC 2* SFP+ Ports (1/10 Ge per port) 2 * 10/100/1000 Ge RJ45 Ports 2 * Power Cable 110VAC 1 * AIOTCG-OSS
KEY
• (252) SFP-1/10G-DF-SM-1310-10K (Fiber) o 1G/10G 1310nm Dual Fiber Single Mode LC 10km
• Tech Misc Connectors and Cables to complete connections of entire project.
Additional equipment requirement for system integration:
• Dedicated installation support engineering resources. Preparation and validation of distribution and global network configurations. Application of validated configurations upon installation with automated backup and restoration services per item. Dashboard user administration with security policy enforcement. High availability network recovery evaluation.
• Annual security updates with rolling release firmware upgrades. API access, configuration repository, management and monitoring. Real time distribution alert notifications for immediate incident response and automated incident workflows. Universal logging for cyber defense detailed event traceability. Multi-tier organizational support structure that segregates responsibilities, enforces least-privilege principles, and streamlines escalations.
• Warranty and Training
3. SPECIFIC TASKS:
• Install new switches and servers in the rooms below.
Bldg # Floor # Room #
1 0 BD103
1 0 BD204
1 0 BD204
1 0 BD303
1 0 BD403
1 0 BD133
1 5 5D103
1 5 5D204
1 5 5D303
1 5 5D403
1 6 6D103
1 6 6D204
1 6 6D303
1 6 6D403
2 Mezzanine 204
3 Mezzanine 208
5 1 1F142
5 1 1F234
5 2 2F142
5 2 2F226
6 1 1H103
6 2 2H203
6 3 3H303
• Configure and program existing system with new servers.
• Vendor to program new equipment to be compatible with existing system for electronic infrastructure system upgrade.
• Program compatibility to support but not limited to security and surveillance system, communication systems, alarm notification systems, Land Mobile Radio system, Overhead PA system, and multitude of monitoring systems.
• Conduct full operational check upon completion.
• Vendor to provide emergency and non-emergency response and maintenance to servers.
4. SCHEDULE:
A. After-hour work schedule requested for server upgrade. After hours are from 4:30pm to
5:30am Pacific Time, Sunday to Saturday. If the contractor wishes to work during normal hours, Monday through Friday 6:00am to 4:30pm, Pacific Time, prior coordination with Point of Contact and/or Designee to attain permission from the Contracting Officer.
B. Service Response times shall be adhered to for ongoing maintenance. See section 11 below.
5. PARTICIPATING FACILITY:
VA Medical Center 6900 North Pecos Road North Las Vegas, NV 89081
6. VA POINT OF CONTACT:
The VA Point of Contact (VA POC) shall provide general instructions and shall be responsible for administrating the contract and ensuring invoices are certified for payment in a timely manner.
7. CONTRACTOR POINT OF CONTACT:
a. Contractor shall designate one employee as the Point of Contact (POC) responsible for administrative matters in the performance of services under this contract. The POC shall have full authority to act for the Contractor on all matters relating to the daily performance of this contract.
b. The POC shall be available by telephone Monday through Friday, between 7:30 a.m. and 4:00 p.m. excluding national holidays during the upgrade period. Emergency technical support must be available 24 hours a day, 7 days a week during the upgrade period.
c. Contractor shall provide the name and telephone number of the person designated as Point of Contact, Alternate Point of Contact, and the name, location and telephone number of the office where normal and emergency service calls are to be placed:
Point of Contact (Full Name):
Telephone Number:
E-mail Address:
Alternate Point of Contact (Full Name):
Telephone Number:
E-mail Address:
Emergency Service Contact Information:
Emergency Service Telephone Number:
8. U.S. GOVERNMENT FURNISHED MATERIALS AND SERVICES:
The contractor shall be responsible for the receipt and handling of all equipment and materials. The contractor shall coordinate proposed delivery areas with the Engineer.
9. CONTRACTOR FURNISHED ITEMS AND SERVICES:
The contractor shall furnish all necessary supplies, fuels, lubricants, solvents, parts, materials, equipment, products, tools, and any other items and services to perform all delivery and pick-up operations required by this statement of work.
The contractor shall provide fully qualified on-site personnel who shall be responsible for the performance of the work. The name of the person and all alternates shall be designated in writing to the Contracting Officer. The project manager shall be on-site during normal work hours and for contingencies requiring work beyond normal work hours. The contractor shall certify in writing that all employees operating equipment are trained and qualified.
10. CONTRACTOR RESPONSIBILITIES:
Contractor Employees. The contractor shall not employ personnel for work on this contract if such employee is identified to the contractor as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population.
The Contractor shall furnish service manuals and/or test equipment for the performance of this contract. It is the responsibility of the Contractor to bring the appropriate equipment, parts and/or supplies necessary to complete the work as required. The Contractor shall be familiar and follow installation guidelines contained in current technical service manuals for all equipment and sub-assemblies listed. Manuals shall include but not be limited to schematics, diagrams, written procedures and parts lists.
All work shall be performed, and equipment shall function in conformance with all VA safety standards, manufacturer’s/industry standards, the latest published edition of NFPA-99, FDA, OSHA, Joint Commission, and other applicable national standards. The VA POC may facilitate a copy of VA safety standards to the Contractor upon request.
Contractor personnel shall present a neat appearance and be easily recognized as contractor employees. This may be accomplished by wearing distinctive clothing bearing the name of the company or company ID badge. Contractor field service personnel shall be dressed to present a clean, neat appearance at all times when performing under this contract.
Personnel performing maintenance and repair services must be fully qualified, competent, technicians. “Fully qualified and competent” is defined as factory trained and verified by the Original Equipment Manufacturer (OEM) of the servers proposed.
11. SERVICE RESPONSE TIMES:
The following service response times shall be adhered to for all maintenance. Vendor assumes all costs associated with any service or maintenance performed during or after hours or on the weekends.
a. Callback within one hour for emergency technical service calls made at any time.
b. Response on site within two hours of request for emergency technical service call.
c. Non-emergency on-site technical response shall be within 24 hours of first call for service, Monday through Friday during normal business hours.
d. Non-emergency on-site technical response shall be within 36 hours of first call for service weekend hours and holidays.
12. REPERFORMANCE:
a. If performance does not conform to the contract specifications, the VA Healthcare Center’s POC or the Contracting Officer shall require the Contractor to perform the service again to conform to the contract specifications, at no cost to the Government. When the defects in service cannot be corrected by re-performance, the VA Medical facility may require the Contractor to call in a senior technical engineer from the manufacturer or from a different company. The Contractor shall incur and absorb all expenses for consultation outside the Contractor’s organization.
b. Repeated malfunctions of any system component or subsection more than three (3) times within one (1) quarter is not acceptable. The Contractor is responsible for repairing all faulty equipment and identifying the nature and cause of repeated failures. The Contractor in this situation must either:
1. Make repairs in such a manner that the identified problems are corrected to the extent that repeated failures are eliminated.
2. Prove that the equipment is not faulty and an external cause for the problem exists and provide recommendations for resolution.
3. Provide repair services from the original equipment manufacturer at the Contractor’s expense.
13. CHECK-IN AND OUT AT THE VA FACILITIES:
Access to work areas, and performance monitoring, will be provided by the VA POC. After hours response will be monitored by Police Dispatch, 702-791-9000 Extension 19073/4. In all cases, VA Police Dispatch shall be notified of any changes which may affect the response time of vital equipment and contact the POC with updates.
**For repairs or services required on weekends, holidays or after normal working hours, the Contractor’s repairman is required to contact the POC prior to make necessary arrangements.
Contractor will check-in and check-out upon arrival and departure at Police Service and with the VA POC, if available, or the on-duty Supervisor of the department.
14. NATIONAL HOLIDAYS:
The Contractor is not required to provide delivery or services on the following National Holidays.
New Year’s Day
Martin Luther King‘s Birthday
President’s Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Columbus Day
Veterans Day
Thanksgiving Day
Christmas Day
When a holiday falls on a Sunday, the following Monday shall be observed as a legal holiday by U.S.
Government agencies. When a holiday falls on a Saturday, the preceding Friday shall be observed as a legal holiday by U.S. Government agencies. Also included would be any other day specifically declared by the President of the United States as a National Holiday.
15. PARKING POLICY:
It is the responsibility of Contractor personnel to park only in designated parking areas. Parking information is available from the VA POC or VA Police. The VA shall not invalidate or make reimbursement for parking violations of Contractor's personnel under any circumstances.
16. SMOKING POLICY:
Contractor personnel may not smoke or vape on VA property.
17. ORDERING ACTIVITY:
Contractor shall not accept any instructions issued by any person other than the CO or VA POC acting within the limits of his/her authority.
18. CHANGES TO CONTRACT:
Only those services and items specified herein are authorized. Before performing any service of a non-contractual nature or substitution of any part, Contractor shall advise the CO of the reason(s) and shall not proceed without CO approval.
19. COMPLAINTS:
Contractor shall promptly and courteously respond to complaints within 3 working days. Including complaints brought to Contractor’s attention by the CO. Contractor shall maintain a written record of all complaints, both written and oral showing the identity of the individual, the nature of the complaint, and Contractor’s response. Contractor shall permit the Government to inspect such records upon reasonable notice.
20. BADGES:
All Contractor personnel shall be required to wear company ID badges and displayed above the waist.
21. INVOICE REQUIREMENTS:
a. A single payment will be made upon completion of work.
b. No advance payments will be authorized.
c. The Government shall pay the Contractor, upon the submission of a properly prepared invoice for prices stipulated in this contract for services and supplies delivered and accepted.
d. Payment of invoices may be delayed if appropriate field service reports are not completed and submitted as specified herein.
e. The invoice shall be itemized to include the following minimum information:
1) Invoice Number and Date.
2) Contract Number.
3) Purchase Order/Obligation Number (to be assigned upon task order award).
4) Date of service.
5) Line item from Schedule of Service associated with each charge.
22. POST AWARD PERFORMANCE CONFERENCE:
The CO may schedule a post-award performance conference with Contractor, if deemed necessary, for contract orientation purposes.
23. SECURITY REQUIREMENTS:
A. Contractors, contractor personnel, subcontractors, and subcontractor personnel shall be subject to the same Federal laws, regulations, standards, and VA Directives and Handbooks as VA and VA personnel regarding information and information system security.
B. A prohibition on unauthorized disclosure: "Information made available to the contractor or subcontractor by VA for the performance or administration of this contract or information developed by the contractor in performance or administration of the contract shall be used only for those purposes and shall not be used in any other way without the prior written agreement of the VA." See VA Handbook 6500.6, Appendix C, paragraph 3.a.
C. A requirement for data breach notification: Upon discovery of any known or suspected security/privacy incidents, or any unauthorized disclosure of sensitive information, including that contained in system(s) to which the contractor/subcontractor has access, the contractor/subcontractor shall immediately and simultaneously notify the VA POC, the designated ISO, and Privacy Officer for the contract. The term 'security incident' means an event that has, or could have, resulted in unauthorized access to, loss or damage to VA assets, or sensitive information, or an action that breaches VA security procedures. See VA Handbook 6500.6, Appendix C, paragraph 6.a.
D. A requirement to pay liquidated damages in the event of a data breach: "In the event of a data breach or privacy incident involving any SPI the contractor processes or maintains under this contract, the contractor shall be liable to VA for liquidated damages for a specified amount per affected individual to cover the cost of providing credit protection services to those individuals." See VA Handbook 6500.6, Appendix C, paragraph 7.a., 7.d.
E. A requirement for annual security/privacy awareness training: "Before being granted access to VA information or information systems, all contractor employees and subcontractor employees requiring such access shall complete on an annual basis either: (i) the VA security/privacy awareness training (contains VA's security/privacy requirements) within 1 week of the initiation of the contract, or (ii) security awareness training provided or arranged by the contractor that conforms to VA's security/privacy requirements as delineated in the hard copy of the VA security awareness training provided to the contractor. If the contractor provides their own training that conforms to VA's requirements, they will provide the VA POC or CO, a yearly report (due annually on the date of the contract initiation) stating that all applicable employees involved in VA's contract have received their annual security/privacy training that meets VA's requirements and the total number of employees trained. See VA Handbook 6500.6, Appendix C, paragraph 9.
F. A requirement to sign VA's Rules of Behavior: "Before being granted access to VA information or information systems, all contractor employees and subcontractor employees requiring such access shall sign on an annual basis an acknowledgment that they have read, understand, and agree to abide by VA's Contractor Rules of Behavior which is attached to this contract." See VA Handbook 6500.6, Appendix C, paragraph 9, Appendix D. Note: If a medical device vendor anticipates that the services under the contract will be performed by 10 or more individuals, the Contractor Rules of Behavior may be signed by the vendor's designated representative. The contract must reflect by signing the Rules of Behavior on behalf of the vendor that the designated representative agrees to ensure that all such individuals review and understand the Contractor Rules of Behavior when accessing VA's information and information systems.
G. Bio-Medical devices and other equipment or systems containing media (hard drives, optical disks, etc.) with VA sensitive information must not be returned to the vendor at the end of lease, for trade-in, or other purposes." See VA Handbook 6500.6, Appendix C, paragraph 5.h., for the specific options.
24. RECORDS MANAGEMENT LANUAGE:
Contractor shall comply with all applicable records management laws and regulations, as well as National Archives and Records Administration (NARA) records policies, including but not limited to the Federal Records Act (44 U.S.C. Chapters. 21, 29, 31, 33), NARA regulations at 36 CFR Chapter XII Subchapter B, and those policies associated with the safeguarding of records covered by the Privacy Act of 1974 (5 U.S.C. 552a). These policies include the preservation of all records, regardless of form or characteristics, mode of transmission, or state of completion.
In accordance with 36 CFR 1222.32, all data created for Government use and delivered to, or falling under the legal control of, the Government are Federal records subject to the provisions of 44 U.S.C.
chapters 21, 29, 31, and 33, the Freedom of Information Act (FOIA) (5 U.S.C. 552), as amended, and the Privacy Act of 1974 (5 U.S.C. 552a), as amended and must be managed and scheduled for disposition only as permitted by statute or regulation.
In accordance with 36 CFR 1222.32, the contractor shall maintain all records created for Government use or created in the course of performing the contract and/or delivered to, or under the legal control of the Government and must be managed in accordance with Federal law.
Electronic records and associated metadata must be accompanied by sufficient technical documentation to permit understanding and use of the records and data.
The VA Southern Nevada Healthcare System (VASNHS) and its contractors are responsible for preventing the alienation or unauthorized destruction of records, including all forms of mutilation.
Records may not be removed from the legal custody of VASNHS or destroyed except for in accordance with the provisions of the agency records schedules and with the written concurrence of the Head of the Contracting Activity. Willful and unlawful destruction, damage or alienation of Federal records is subject to the fines and penalties imposed by 18 U.S.C. 2701.
In the event of any unlawful or accidental removal, defacing, alteration, or destruction of records, the contractor must report to VASNHS. The agency must report promptly to NARA in accordance with 36 CFR 1230.
The contractor shall immediately notify the appropriate Contracting Officer (CO) upon discovery of any inadvertent or unauthorized disclosures of information, data, documentary materials, records or equipment. Disclosure of non-public information is limited to authorized personnel with a need-to-know as described in the contract documents. The contractor shall ensure that the appropriate personnel, administrative, technical, and physical safeguards are established to ensure the security and confidentiality of this information, data, documentary material, records and/or equipment is properly protected. The contractor shall not remove material from Government facilities or systems, or facilities or systems operated or maintained on the Government’s behalf, without the express written permission of the Head of the Contracting Activity. When information, data, documentary material, records and/or equipment is no longer required, it shall be returned to VASNHS control or the contractor must hold it until otherwise directed. Items returned to the Government shall be hand carried, mailed, emailed, or securely electronically transmitted to the CO or address prescribed in the contract documents. Destruction of records is EXPRESSLY PROHIBITED unless in accordance with Paragraph (4).
The contractor is required to obtain the CO's approval prior to engaging in any contractual relationship (sub-contractor) in support of this contract requiring the disclosure of information, documentary material and/or records generated under, or relating to, contracts. The contractor (and any sub-contractor) is required to abide by Government and VASNHS guidance for protecting sensitive, proprietary information, classified, and controlled unclassified information.
The contractor shall only use Government IT equipment for purposes specifically tied to or authorized by the contract and in accordance with VASNHS policy.
The contractor shall not create or maintain any records containing any non-public VASNHS information that are not specifically tied to or authorized by the contract.
The contractor shall not retain, use, sell, or disseminate copies of any deliverable that contains information covered by the Privacy Act of 1974 or that which is generally protected from public disclosure by an exemption to the FOIA.
VASNHS owns the rights to all data and records produced as part of this contract. All deliverables under the contract are the property of the U.S. Government for which VASNHS shall have unlimited rights to use, dispose of, or disclose such data contained therein as it determines to be in the public interest. Any contractor rights in the data or deliverables must be identified as required by FAR 52.227-11 through FAR 52.227-20.
Training. All contractor employees assigned to this contract who create, work with, or otherwise handle records are required to take VHA-provided records management training. The contractor is responsible for confirming training has been completed according to agency policies, including initial training and any annual or refresher training.
Flowdown of requirements to Subcontractors:
The contractor shall incorporate the substance of this clause, its terms and requirements including this paragraph, in all subcontracts under this contract document, and require written subcontractor acknowledgment of same. Violation by a subcontractor of any provision set forth in this clause will be attributed to the contractor.
SECTION C - CONTRACT CLAUSES
C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)
This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):
https://www.acquisition.gov/browse/index/far https://www.va.gov/oal/library/vaar/
(End of Clause)
FAR
Number
Title Date
52.204-13 SYSTEM FOR AWARD MANAGEMENT MAINTENANCE OCT 2018
52.204-18 COMMERCIAL AND GOVERNMENT ENTITY CODE
MAINTENANCE
AUG 2020
52.229-3 FEDERAL, STATE, AND LOCAL TAXES FEB 2013
52.239-1 PRIVACY OR SECURITY SAFEGUARDS AUG 1996
852.203-70 COMMERCIAL ADVERTISING MAY 2018
852.212-71 GRAY MARKET AND COUNTERFEIT ITEMS FEB 2023
852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS NOV 2018
852.246-71 REJECTED GOODS OCT 2018
852.247-73 PACKING FOR DOMESTIC SHIPMENT OCT 2018
C.2 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL
PRODUCTS AND COMMERCIAL SERVICES (NOV 2023)
(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The
Government must exercise its post-acceptance rights—
(1) Within a reasonable time after the defect was discovered or should have been discovered;
and
(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.
(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims
Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the
Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.
(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.
(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.
(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.
(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the
Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the
Contracting Officer of the cessation of such occurrence.
(g) Invoice.
(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—
(i) Name and address of the Contractor;
(ii) Invoice date and number;
(iii) Contract number, line item number and, if applicable, the order number;
(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;
(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;
(vi) Terms of any discount for prompt payment offered;
(vii) Name and address of official to whom payment is to be sent;
(viii) Name, title, and phone number of person to notify in event of defective invoice; and
(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.
(x) Electronic funds transfer (EFT) banking information.
(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.
(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by
Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.
(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.
(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.
(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.
(i) Payment.—
(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.
(2) Prompt payment. The Government will make payment in accordance with the Prompt
Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.
(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-
5(b) for the appropriate EFT clause.
(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.
(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—
(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—
(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);
(B) Affected contract number and delivery order number, if applicable;
(C) Affected line item or subline item, if applicable; and
(D) Contractor point of contact.
(ii) Provide a copy of the remittance and supporting documentation to the Contracting
Officer.
(6) Interest.
(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the
Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.
(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.
(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—
(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;
(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or
(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).
(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.
(v) Amounts shall be due at the earliest of the following dates:
(A) The date fixed under this contract.
(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.
(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—
(A) The date on which the designated office receives payment from the Contractor;
(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or
(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.
(vii) The interest charge made under this clause may be reduced under the procedures prescribed in FAR 32.608-2 in effect on the date of this contract.
(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon:
(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or
(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.
(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.
(l) Termination for the Government's convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work hereunder and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the
Contractor can demonstrate to the satisfaction of the Government using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the Government any right to audit the Contractor's records. The
Contractor shall not be paid for any work performed or costs incurred which reasonably could have been avoided.
(m) Termination for cause. The Government may terminate this contract, or any part hereof, for cause in the event of any default by the Contractor, or if the Contractor fails to comply with any contract terms and conditions, or fails to provide the Government, upon request, with adequate assurances of future performance. In the event of termination for cause, the Government shall not be liable to the Contractor for any amount for supplies or services not accepted, and the
Contractor shall be liable to the Government for any and all rights and remedies provided by law. If it is determined that the Government improperly terminated this contract for default, such termination shall be deemed a termination for convenience.
(n) Title. Unless specified elsewhere in this contract, title to items furnished under this contract shall pass to the Government upon acceptance, regardless of when or where the Government takes physical possession.
(o) Warranty. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract.
(p) Limitation of liability. Except as otherwise provided by an express warranty, the Contractor will not be liable to the Government for consequential damages resulting from any defect or deficiencies in accepted items.
(q) Other compliances. The Contractor shall comply with all applicable Federal, State and local laws, executive orders, rules and regulations applicable to its performance under this contract.
(r) Compliance with laws unique to Government contracts. The Contractor agrees to comply with 31 U.S.C. 1352 relating to limitations on the use of appropriated funds to influence certain
Federal contracts; 18 U.S.C. 431 relating to officials not to benefit; 40 U.S.C. chapter 37, Contract Work Hours and Safety Standards; 41 U.S.C. chapter 87, Kickbacks; 49 U.S.C. 40118, Fly American; and 41 U.S.C. chapter 21 relating to procurement integrity.
(s) Order of precedence. Any inconsistencies in this solicitation or contract shall be resolved by giving precedence in the following order:
(1) The schedule of supplies/services.
(2) The Assignments, Disputes, Payments, Invoice, Other Compliances, Compliance with
Laws Unique to Government Contracts, and Unauthorized Obligations paragraphs of this clause;
(3) The clause at 52.212-5.
(4) Addenda to this solicitation or contract, including any license agreements for computer software.
(5) Solicitation provisions if this is a solicitation.
(6) Other paragraphs of this clause.
(7) The Standard Form 1449.
(8) Other documents, exhibits, and attachments
(9) The specification.
(t) [Reserved]
(u) Unauthorized Obligations.
(1) Except as stated in paragraph (u)(2) of this clause, when any supply or service acquired under this contract is subject to any End User License Agreement (EULA), Terms of Service
(TOS), or similar legal instrument or agreement, that includes any clause requiring the
Government to indemnify the Contractor or any person or entity for damages, costs, fees, or any other loss or liability that would create an Anti-Deficiency Act violation (31 U.S.C. 1341), the following shall govern:
(i) Any such clause is unenforceable against the Government.
(ii) Neither the Government nor any Government authorized end user shall be deemed to have agreed to such clause by virtue of it appearing in the EULA, TOS, or similar legal instrument or agreement. If the EULA, TOS, or similar legal instrument or agreement is invoked through an “I agree” click box or other comparable mechanism (e.g., “click-wrap” or “browse-wrap” agreements), execution does not bind the Government or any Government authorized end user to such clause.
(iii) Any such clause is deemed to be stricken from the EULA, TOS, or similar legal instrument or agreement.
(2) Paragraph (u)(1) of this clause does not apply to indemnification by the Government that is expressly authorized by statute and specifically authorized under applicable agency regulations and procedures.
(v) Incorporation by reference. The Contractor’s representations and certifications, including those completed electronically via the System for Award Management (SAM), are incorporated by reference into the contract.
(End of Clause)
ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL
PRODUCTS AND COMMERCIAL SERVICES
Clauses that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.
The following clauses are incorporated into 52.212-4 as an addendum to this contract:
C.3 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT
2020)
The Contracting Officer reserves the right to designate an Administrative Contracting Officer
(ACO) for the purpose of performing certain tasks/duties in the administration of the contract.
Such designation will be in writing through an ACO Letter of Delegation and will identify the responsibilities and limitations of the ACO. A copy of the ACO Letter of Delegation will be furnished to the Contractor.
(End of Clause)
FAR
Number
Title Date
852.222-71 COMPLIANCE WITH EXECUTIVE ORDER 13899
(DEVIATION) (APR 2025)
APR 2025
(End of Addendum to 52.212-4)
C.4 52.212-5 CONTRACT TERMS…
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