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S207--Pest Control Services VANCHCS STA612 Federal contract opportunity
Solicitation number
36C26121Q0431
Issued by
Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 21

About this file

This document is a solicitation for pest control services. The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 21 is seeking pest management services including inspections, treatments, and integrated pest management planning for facilities in Northern California including sites in Martinez, Mare Island, Oakland, Fairfield, Mather, and McClellan Park. Services are required for a base year starting April 1, 2021 with four optional one-year extensions. Offerors should respond by March 23, 2021. The solicitation includes a performance work statement outlining requirements for weekly, monthly, and emergency treatment schedules by location; integrated pest management and reporting obligations; and applicable quality assurance processes.

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36C26121Q0431 Contract Opportunity Combined Synopsis/Solicitation Notice

PRODUCT SERVICE CODE

SUBJECT

CONTRACTING OFFICE'S

ZIP-CODE

SOLICITATION NUMBER

RESPONSE DATE/TIME/ZONE

ARCHIVE

DAYS AFTER THE RESPONSE DATE

RECOVERY ACT FUNDS

SET-ASIDE

NAICS CODE

CONTRACTING OFFICE

ADDRESS

POINT OF CONTACT

(POC Information Automatically Filled from User Profile Unless Entered)

DESCRIPTION

See Attachment

AGENCY'S URL

URL DESCRIPTION

AGENCY CONTACT'S EMAIL

ADDRESS

EMAIL DESCRIPTION

ADDRESS

POSTAL CODE

COUNTRY

ADDITIONAL INFORMATION

GENERAL INFORMATION

PLACE OF PERFORMANCE

* = Required Field Contract Opportunity Combined Synopsis/Solicitation Notice S207 Pest Control Services VANCHCS STA612 96819-1522 36C26121Q0431 03-23-2021 7:00

HONOLULU, HAWAII, USA

N

SDVOSBC

561710 Department of Veterans Affairs VA Sierra Pacific Network (VISN 21) VA Pacific Islands Health Care System 459 Patterson Rd Honolulu HI 96819-1522

LYNNETTE KAWAKAMI

LYNNETTE.KAWAKAMI@VA.GOV

Lynnette.Kawakami@va.gov 808-539-1312

VANCHCS

10535 HOSPITAL WAY

SACRAMENTO,

CA

95655-4200

USA

LYNNETTE.KAWAKAMI@VA.GOV

LYNNETTE.KAWAKAMI@VA.GOV

SEE ATTACHED RFQ

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9.

ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE

WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15

CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTA

CHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNAT

URE OF OFFEROR/CONTRACTOR

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

612-21-1-6149-0017 36C26121Q0431 03-16-2021

LYNNETTE KAWAKAMI

LYNNETTE.KAWAKAMI@VA.GOV

03-23-2021 7:00 Department of Veterans Affairs VA Sierra Pacific Network (VISN 21) VA Pacific Islands Health Care System 459 Patterson Rd Honolulu HI 96819-1522 X X 561710 $12 Million N/A X "See Delivery Schedule"

36C261 Department of Veterans Affairs VA Sierra Pacific Network (VISN 21) VA Pacific Islands Health Care System 459 Patterson Rd Honolulu HI 96819-1522

Department of Veterans Affairs FMS VA-9(101) Financial Services Center PO Box 149971 Austin TX 78714-9971 See CONTINUATION Page

PEST CONTROL SERVICS FOR VANCHCS (STA612) AS DESCRIBED IN

THE

ATTACHED PWS

PERIOD OF PERFORMANCE:

BASE YEAR: 04/01/2021-03/31/2022

OPTION YEAR 1: 04/01/2022-03/31/2023

OPTION YEAR 2: 04/01/2022-03/31/2024

OPTION YEAR 3: 04/01/2024-03/31/2025

OPTION YEAR 4: 04/01/2025-03/31/2026

See CONTINUATION Page X X X

JASON HILL

CONTRACTING OFFICER

Table of Contents

SECTION A3
A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS3
SECTION B - CONTINUATION OF SF 1449 BLOCKS5
B.1 CONTRACT ADMINISTRATION DATA5
B.2 PRICE/COST SCHEDULE6
ITEM INFORMATION6
B.3 DELIVERY SCHEDULE7
B.4 PERFORMANCE WORK STATEMENT7
B.5 QUALITY ASSURANCE SURVEILLANCE PLAN17
B.6 WAGE DETERMINATION SCHEDULE #2015-562326
B.7 WAGE DETERMINATION SCHEDULE #2015-563146
B.8 WAGE DETERMINATION SCHEDULE #2015-565566
SECTION C - CONTRACT CLAUSES88
C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS (OCT 2018)88
C.2 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS (JAN 2021)94
C.3 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)101
C.4 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)102
C.5 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)102
C.6 VAAR 852.212-70 PROVISIONS AND CLAUSES APPLICABLE TO VA ACQUISITION OF COMMERCIAL ITEMS (APR 2020)102
C.7 VAAR 852.219-74 LIMITATIONS ON SUBCONTRACTING—MONITORING AND COMPLIANCE (JUL 2018)104
C.8 IT CONTRACT SECURITY105
SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS115
D.1 Self Performance Worksheet115
D.2 PAST PERFORMANCE116
References:116
SECTION E - SOLICITATION PROVISIONS118
E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL ITEMS (JUN 2020)118
E.2 ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL ITEMS122
E.3 52.212-2 EVALUATION—COMMERCIAL ITEMS (OCT 2014)125
E.4 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (OCT 2020)127
E.5 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)130
E.6 52.212-2 EVALUATION—COMMERCIAL ITEMS (OCT 2014)130
E.7 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL ITEMS (FEB 2021)131

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C261 Department of Veterans Affairs VA Sierra Pacific Network (VISN 21) VA Pacific Islands Health Care System 459 Patterson Rd Honolulu HI 96819-1522

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X]
52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or
[]
52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly[]
b. Semi-Annually[]
c. Other[X] MONTHLY

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Department of Veterans Affairs FMS VA-9(101) Financial Services Center

PO Box 149971 Austin TX 78714-9971 ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO
DATE

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM NUMBER
DESCRIPTION OF SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
12.00
MO
__________________
__________________

Integrated pest service as outlined in SOW which will provide service to NCHCS sites including: VA Mather, McClellan, Martinez, Mare Island, Fairfield, Auburn, and Oakland OPC.

Contract Period: Base POP Begin: 04-01-2021 POP End: 03-31-2022

12.00
MO
__________________
__________________

Integrated pest service as outlined in SOW which will provide service to NCHCS sites including: VA Mather, McClellan, Martinez, Mare Island, Fairfield, Auburn, and Oakland OPC.

Contract Period: Option 1 POP Begin: 04-01-2022 POP End: 03-31-2023

12.00
MO
__________________
__________________

Integrated pest service as outlined in SOW which will provide service to NCHCS sites including: VA Mather, McClellan, Martinez, Mare Island, Fairfield, Auburn, and Oakland OPC.

Contract Period: Option 2 POP Begin: 04-01-2023 POP End: 03-31-2024

12.00
MO
__________________
__________________

Integrated pest service as outlined in SOW which will provide service to NCHCS sites including: VA Mather, McClellan, Martinez, Mare Island, Fairfield, Auburn, and Oakland OPC.

Contract Period: Option 3 POP Begin: 04-01-2024 POP End: 03-31-2025

12.00
MO
__________________
__________________

Integrated pest service as outlined in SOW which will provide service to NCHCS sites including: VA Mather, McClellan, Martinez, Mare Island, Fairfield, Auburn, and Oakland OPC.

Contract Period: Option 4 POP Begin: 04-01-2025 POP End: 03-31-2026

GRAND TOTAL
__________________

B.3 DELIVERY SCHEDULE

ITEM NUMBER
QUANTITY
DELIVERY DATE

12.00

12.00

12.00

12.00

12.00

B.4 PERFORMANCE WORK STATEMENT

Performance Work Statement (PWS) – Pest Control Services for VA Northern California Health Care System Martinez, Mare Island, Oakland, Fairfield, Mather and McClellan

Background: The VA Northern California Health Care Systems (VANCHCS) requires pest control services for all buildings located at the following facilities:

· Martinez 150 Muir Road & 855 Center Street, Martinez, CA 94553

· Mare Island 201 Walnut Avenue Vallejo, CA 94592

· Oakland 2221 Martin Luther King Jr Way, Oakland, CA 94612

· Fairfield (Travis Airforce Base) 103 Bodin Cir Bldg. 778 & 105 Hickman Ave, Bldg. 790 Travis AFB, CA 94535

· Mather 10535 Hospital Way Sacramento, CA 95655

· McClellan Park 5342 Dudley Blvd. McClellan Business Park, CA 95652 for a period of Base plus four (4) Option Years.

1. General: The contractor and sub-contractors shall furnish all labor, equipment, supplies, parts, supervision, management and transportation necessary to perform an Integrated Pest Management Program (except mechanical or physical structure changes) that will meet the following objectives: (1) Maintain and promote safe, efficient and environmentally sound strategies, preventing or controlling disease vectors and other pest that may adversely affect health, impede operations or damage property; (2) Fully comply with all appropriate laws and regulations i.e. OSHA, Title 29 code of Federal regulations (CFR) 1910.20, Access to employee exposure and medical records; 29 CFR 1910.132, Personal Protective Equipment; 29 CFR 1910.134, Respiratory Protection; 29CFR 1910.1200, Hazard Communication and Environmental Protection Agency (EPA), Federal Insecticide, Fungicide and Rodenticide Act (FIFRA), involving pesticide use and other pest control procedures; (3) Incorporate IPM philosophy and strategies into all relevant aspects of medical center pest management planning, training and operations in accordance with specifications, terms and conditions of this contract for the Department of Veterans Affairs Medical centers located in Martinez, Mare Island, Oakland, Fairfield, Mather, and McClellan Park for a period of one (1) Base year with four (4) option years for renewal. The contractor shall follow the Six Steps of the IPM Process: (1) Understanding and Educating the Client; (2) Analyzing the Pest Problem; (3) Taking Short-term Corrective action; (4) Implementing Long Term Preventive Action; (5) Inspecting, Documenting and Evaluating Results and (6) Getting back to the Client. The contractor shall furnish to the COR all licenses, certifications from the state and/or local government entities proving the company is able to perform pest services within the state of California. The Contractor shall provide training records for each service technician assigned to perform under this contract.

1.1 In the Base year of the performance period: Contractor shall provide thorough Inspections of all campuses on a bi-monthly basis, to determine effective and appropriate, pest management measures are in place to meet the requirements for healthcare integrated pest management mitigation, as outlined in the Joint Commission Standards and Department of Veterans Affairs IPM standards.

a. Contractor shall provide a written sanitation report, following each inspection; outlining recommendations for addressing conditions that may be present. These recommendations should be corrected within a reasonable and expedient time frame of the performance period base year.

1.2 In the corresponding Option Years: Regular maintenance of pest control mitigation measures established in the Base Year, shall be provided IAW the requirements of this PWS.

2. Areas of Coverage and Scheduling of Services:

2.1 The treatment schedule of Pest Management is indicated below, and the time frames will be the minimum basis for scheduling pest control services. The Contractor will provide the work schedule as to when services will be performed and submit to the Contracting Officer’s Technical Representative (COR) or his designee within fifteen (15) days after contract award for approval. The Government reserves the right to add and delete facilities as the Northern California Healthcare System expands geographically.

2.2 Pest management tasks will be scheduled, and any deviation or changes will require prior approval from the COR or designee. In the event of inclement weather, work will be re-scheduled to a date and time approved by the COR. Any re-scheduling/postponements will be at no cost to the Government.

a. Weekly Pest Control at Martinez VA Campus (all buildings): 150 Muir Road, Martinez, CA 94553 Monthly Pest Control Services at VA Police Service Center, 855 Center Street, Martinez, CA, 94553

b. Monthly Pest Control at Oakland VA OPC, 2221 Martin Luther King Jr. Way, Oakland, CA 94612 Oakland.

c. Monthly Pest Control at Mare Island VA, 201 Walnut Ave. Vallejo, Ca 94592

d. Monthly Pest Control Services at (Fairfield) Travis VA OPC, 103 Bodin Circle & 105 Hickman Ave, Travis AFB, Fairfield, CA 94535

e. Weekly Pest Control Services at McClellan VA Campus:

· Bldg 209 on 5342 Dudley Blvd; McClellan Park, CA 95652.

· Bldg 98 (OPC) located on 3230 Peacekeeper Way, McClellan Park, CA 95652.

· Bldg. 88, (Dental Clinic) is located on 5401 Arnold Avenue, McClellan Park, CA 95652.

· Bldg. 29, (VA Warehouse) is on 5015 Arnold Avenue, McClellan Park, CA 95652.

f. Weekly Pest Control Services at Mather VA Hospital Campus (all buildings): 10535 Hospital Way, Mather, Ca. 95655.

g. See Section 5 Scope of Work, subsection 5.3 for service call requirements

3. Points of Contact (POC):

The Contracting Officer (CO) will delegate the Contracting Officer’s Technical Representative (COR) to monitor the contractor’s performance. The delegation letter will specify the limits of the COR’s authority.

· Primary COR, Vanita Westbrook (responsible for all East Bay locations including Martinez, Mare Island, Oakland, and Tavis Airforce Base in Fairfield)

· Alternate COR, Albert Kennedy (responsible for all of Sacramento Valley including, Mather and McClellan)

· Housekeeping Officer or his/her designee, 916-843-7490 and/or 925-372-2447.

4. Required Contractor Reporting:

4.1 Contractor and/or sub-contractors will sign in and out with the facility EMS office when performing all treatment services. The COR will provide instructions as to the POCs and locations of sign-in/out.

a. Contractor shall maintain and provide a service call log for all locations treated. Service Call log shall be provided to the COR annually or as requested.

b. Service call log shall include chemical used or type of treatment provided, site treated, time of completion and date of completed work.

4.2 All Integrated Pest Management (IPM) services performed during the work shift will be documented. The COR will brief the Contractor on the preparation of this report.

4.3 The Contractor is responsible for supplying, completing and submitting reports annually as required and requested by Federal, State or local ordinances which pertain to any duties contained in the contract.

4.4. The Contractor shall be required to furnish to the COR the Safety Data Sheets (SDS) and the trade names (if any) and names of chemicals to be used in the performance of this contract prior to initial application.

4.5. Contractor shall provide a written sanitation report, on a monthly basis, following each scheduled service, outlining recommendations for addressing conditions that may be present.

4.6 To reduce the need for pesticide use, contractor shall provide alternative recommendations for treatment as needed. These recommendations should be corrected within a reasonable time frame.

5. Scope of Work:

5.1 Inspections are required at all campuses on a monthly basis, to determine which pest management measures are appropriate, effective and required

5.2 Contractor materials used in pest control service shall comply with federal, state, and local laws, and shall be acceptable to customer.

5.3 Contractor shall respond to emergency calls within:

· Four (4) hours from the initial phone call,

· Seven (7) days a week,

· Twenty-four (24) hours a day.

a. The Contractor shall furnish emergency contact number(s) to each VA Medical Center/OPC/site. Contractor POCs need to be available for all emergency calls. A cascade list of Contract POCs shall be provided.

b. Should the COR determine that an emergent service call has grossly exceeded the response time in section 5.3; the COR may notify the Contractor for immediate response.

c. For scheduled or emergency service calls that grossly exceed response time, the VA shall be entitled to receive a 15% credit, for the base rate of the service, as provided in Schedule of Supplies or Services and Prices/Costs.

5.4 The Contractor shall perform pest control services in accordance with the most effective scientific pest control procedures.

5.5 Contractor shall furnish a copy of the Insurance Certificate upon receiving contract to the CO and COR.

5.6 The Contractor shall provide pest control services for all building, floors, rooms, at the VA sites as noted above in 2.2. Exterior grounds/landscape within twenty-five (25) feet of building shall be treated monthly for pests. The normal pest’s treatment for all buildings shall be weekly unless otherwise noted within the body of the PWS. The Contractor shall develop a comprehensive plan detailing and/or defining the contributing conditions for pest control

5.7 The Contractor shall elimination/treat for the following pests that include: Rats/mice, cockroaches, ants (except carpenter ants) fruit flies, spiders, bed bugs (includes all other stinging and biting pest), crickets, earwigs, centipedes, beetles and sow/pill bugs.

a. Bed Bugs – The Contractor shall employ the latest technology to eradicate bed bug infestation applicable to medical care facilities. Treatment will occur on a needed basis.

b. Upon notice of a treatment, Contractor shall be able to provide treatment within four (4) hours of notification. Reasonable exceptions will be made for cases such as adverse weather or restriction of accessed by the Medical Center that are beyond a Contractor’s direct control. See Section 5.3 for EMERGENCY CALLS (CALL BACKS).

5.8 The contractor shall provide inspections in accordance with IPM program for treating the following pest on a quarterly basis or whenever these pests are at their most active stage:

· Termites, wood boring insects such as carpenter ants and powder post beetles. Wood destroying organisms (i.e. Winged termite warmers, subterranean termites, dry wood termites, fungi, wood boring beetles, etc.)

· General structural arthropod pests (i.e., cockroaches, ants, carpet beetles, spiders, carpenter ants, carpenter bees, and any other arthropod pests not specifically excluded from this contract).

· Flying insect pests (i.e., housefly, stable fly, blow flies, etc.).

· Predatory pests (i.e., lice, bedbugs, fleas, mites, ticks, bees, wasps, mosquitoes, scorpions, etc.)

· See section 5.5.7 regarding bedbugs

· Stored product pests (i.e., saw tooth grain beetle, red confused flour beetle, Trogoderma beetles, grain moths etc.)

· Mice and Rats (i.e., house mouse, field mouse, roof rat, Norway rats, etc.)

· Pest birds (i.e., pigeons, sparrows, blackbirds, etc.)

· Other vertebrate pests (i.e., dogs, cats, bats, squirrels, gophers, moles, skunks, snakes, rabbits, raccoons, etc.).

· Aquatic pests (i.e., mosquito larva/pupae, algae etc.)

a. Termite treatment services shall be performed by the Contractor and/or the Contractor’s sub-contractor as required.

5.9 Components of the IPM program shall include:

a. Inspection of the facilities and its exterior surroundings

b. Identification of the types of pests’ present

c. Identification and investigation of conditions that contribute to infestations

d. Analysis of current pest activity

e. Recommendations for limiting and preventing future infestations

f. Implementation of mechanical methods for controlling pests

g. Application of highly targeted treatments

h. Continuous evaluation and fine-tuning of service to meet future needs

i. Contractor shall notify the COR in writing within five (5) working days any contributing condition that may help support pest’s infestation.

j. The Contractor shall check for Non-chemical Pest Control Methods and report to COR findings that will help to eliminate pest problems

These include but are not inclusive:

(1) Sanitation: Sanitation involves cleaning up and/or removing potential food and water sources for pests. The fewer food sources that are present the fewer pests that can survive. Even something as simple as picking up a lemon that has rolled under a table can prevent a significant fruit fly infestation. A regular schedule of cleaning floors, equipment, floor drains, trash receptacles and dumpsters is the best approach to minimize food sources for pests. Water leaks should be repaired promptly, and wet mops should be hung up to dry properly.

(2) Exclusion: Sealing up cracks and holes where pests can enter is the most effective non-chemical method to prevent pests from invading a building. It is impossible, for example, to keep a building free of mouse activity if the doors do not have proper weather strips. It is important to keep outer doors closed or install tight-fitting screen or storm doors.

(3) Harborage Removal: The less shelter that is available, the fewer number of pests that will be able to survive. Removing piles of debris, cutting tall weeds and eliminating cardboard boxes in storage rooms are examples of harborage removal.

(4) Harborage Denial: If a harborage cannot be removed, e.g. boxes, trees leaning against the building, equipment/supplies stored outside/inside or leaning against a building which may attract both insects and rodents and prevents adequate treatment due to poor accessibility the contractor shall submit a report of his findings and recommendations for correction to the COR. Should the recommendations not be followed and/or the harborage is not corrected, the contractor shall not be liable for any infestation that results from failure upon the VA to correct. Should more frequent services have to be performed and additional pesticides used; the contractor shall bill the VA for cost incurred to keep the problem to a minimum.

(5) Environmental Alteration: Changing the environmental conditions of a room or area so that pests cannot survive there can be an effective long-term strategy. For example, a wet crawlspace under a building can serve as a source of infestation for diverse types of pests. Installing ventilators and vapor barriers to dry out the crawlspace prevents most pests from living under the building.

(6) Interception: When building occupants or workers examine goods and items for pests as they are brought into the building, they often can prevent numerous introductions of pests, especially German cockroaches. This is especially important for food items, bagged or boxed produce.

(7) Trapping Monitoring: Rodents can be effectively controlled in many situations using traps alone. Flying insects can be controlled with properly placed insect light traps in conjunction with good sanitation and exclusion practices. For insect control, traps work best for monitoring activity of insects and other arthropod pests.

(8) Vacuuming: Physical removal of pests by vacuuming is rapidly gaining wide acceptance. This technique is especially effective for cockroach and spider control.

(9) Heat Freezing: Heat is effectively used in Florida and California to control termites and wood-boring beetles in structures in a process called Clean Heat. Heat is also used in some situations to "flush" cockroaches out of their harborages. By combining vacuuming with flushing insects with warm air, pest control can effectively be accomplished in some situations without occupants having to vacate the area. Items (e.g., food) that are thought to be infested may be frozen at zero degrees Fahrenheit for at least 6 days - if the items can safely be frozen.

(10) Lighting: Exterior lights often attract large numbers of nighttime flying insects to buildings where they can enter the building. These insects also serve as food for spiders, which promotes spider infestations. Exterior lighting shall be changed to sodium vapor lamps where feasible to attract as few insects as possible to a building.

6. Special Provisions: The following provisions shall be adhered to by the Contractor in performing pesticide applications of the areas specified below:

6.1 Patient Occupied Areas: Contractor shall use pesticides with as low a volatility and as odor-free as possible to keep odor levels from affecting patients.

6.2 Critical Areas: The Contractor shall submit a list of pesticides for intended use in areas listed below to the Chief, Environmental Management Service (EMS) prior to any application. The planned use of pesticides in these areas requires recognition of the attendant hazards to occupants’ supplies, equipment and surfaces. No substitution can be made at any time without the approval from the COR/Chief of EMS or designee.

Critical Areas:

Pharmacy Research Facilities Operating Rooms Intensive Care Units Respiratory Care Areas SPD (Sterile Processing Department) Laboratories

7. Residual Treatment: During regular scheduled visits, the Contractor shall apply residual insecticides by the crack and crevices method only, for control of roaches, at least once every week when roaches are present. Pesticides must be approved and registered by the EPA and must be used IAW instructions on the label. When necessary, the Contractor shall be accompanied by the COR/or designated Government employee who will indicate specific areas to be serviced and cover machines and equipment as needed.

8. Restrictions on Pest Control Materials: All rodenticides, traps or bird repellents will be placed only at times and in areas approved by the COR/POC and unused portions shall be recovered at the latest by a time limit set by the COR/POC designee. The use of rodenticides other than Red Squill, Warfarin and Pival, will be restricted to locations specifically provided for by the COR/Chief EMS.

8.1 The Contractor shall furnish to the COR/POC initial application of pesticides and rodent control chemicals, sample labels, names of chemicals to be used in the performance of this contract. This information is required by the Medical Service for emergency treatment in the event of ingestion of and/or contact with the material by humans. A list of products and antidotes, Safety Data Sheets (SDS) supplied/required by the Contractor and as required by this paragraph, should be maintained in the Pharmacy and in the Evaluation and Admissions Unit, where an antidote, if required, can be made readily available.

9. Removal of Dead Rodents: The Contractor shall dispose all trapped rodents within a reasonable time frame as established by the Chief of Facilities Management or his/her designee.

10. Disposal of Hazardous Waste: The Contractor shall not dispose any excess pesticides, pesticide container or any material contaminated by pesticides at any location on the Medical Center premises except as specified by the COR/POC.

11. Authority of Applicator(s): Certified applicators are required in the performance of the work under the contract. Each applicator designated by the Contractor shall furnish a copy of his/her State certification (showing categories) to the COR prior to reporting for work. All Applicators must have visible on their uniform, their name and company’s logo. When there is more than one Contractor reporting, one shall be designated as a “supervisor” and be fully certified in Pest Management categories. Non-certified employees may assist the supervisor in the performance of the treatment if the non-certified employee is with and visible to the supervisor. The supervisor shall assume all responsibility for the non-certified contractor.

NOTE: State Certification is required in the performance of Pest Management control.

12. Conformity to Regulations: The Contractor shall conform to Federal, State and local regulations governing, examining and licensing of pest control operators, in the use of pest control chemicals and equipment.

13. Safety Requirements:

13.1 The Contractor and sub-contractors shall take precautions as the COR/POC may determine to be reasonably necessary to protect the lives and health of occupants at this Medical Center. The COR/POC shall notify the CO of any non-compliance with the terms of the contract. Upon receipt of a Letter of Concern, the Contractor shall correct deficiencies and provide a corrective action letter to the CO.

13.2 The Contractor shall be responsible to ensure that employees and sub-contractors take all necessary safety precautions appropriately in the performance of services i.e. wearing proper face mask, breathing apparatus, clothing, etc. The Contractor shall be responsible to insure employees receive up-to-date training concerning the latest EPA, Federal, State and local regulations.

13.3 The Contractor shall be responsible to ensure that employees and sub-contractors who are expected to perform any or all their work at the facilities listed in the contract; are vaccinated annually against influenza.

13.4 The Contractor shall be responsible to ensure that employees and sub-contractors who are expected to perform any or all of their work at the facilities listed in the contract; follow all Centers for Disease Control and Prevention (CDC) requirements for epidemic and/or pandemic outbreaks such as COVID-19.

14. Interference to Normal Functions: The Contractor shall be required to interrupt their work at any time so as not to interfere or expose individuals to pesticides with the normal functioning of the facilities, fire protection systems and when passing facility patients, personnel, equipment and carts.

15. Storage of Pest Control Materials: The Contractor shall not store pest control materials or equipment at any VA installation when the operator is not working.

16. Hours of Operation: The normal hours of operation for all facilities are 7:00 am to 5:30 pm, Monday through Friday.

17. Comprehensive Plan: The Contractor shall develop a comprehensive plan on the method of survey, contributing conditions, Non-Chemical techniques for pest proofing and insecticide treatment for each group of pests identified in the body of this PWS within 30 working days of contract award to the COR.

18. Call Back Requirement: Should a treatment be inadequate as per specifications, the Contractor shall return within 4 hours after receipt of notification by the COR to retreat the previously treated area.

19. Minor Prevention Tasks: The Contractor may be able to do some minor physical exclusion control procedures, such as sealing some cracks and holes. Extensive cleaning, plumbing repair, improving ventilation, or extensive removal of vegetation is not the responsibility of contractor.

20. Integrated Pest Management (IPM) Program - The Integrated Pest Management (IPM) services required of the Contractor are as follows:

20.1 Training Sessions: Contractor shall perform training sessions for building maintenance personnel and workers, upon request. If desired, provide educational materials in the form of articles for in-house newsletters, notices for bulletin boards or flyers can be supplied for distribution.

20.2 The IPM Survey: Because each building and its conditions are unique, an initial IPM survey may need to be performed on the building to determine its pests control needs. The purpose of this survey is to:

a. Identify which pests are present and where they are active,

b. Identify contributing conditions,

c. Determine which pest control strategies are needed,

d. Determine the high-risk areas for pest activity

e. Determine where pesticide applications will be necessary.

20.3 Inspections: The Contractor shall inspect the building exteriors at least once each month. Periodic inspections on the roofs of some flat roof buildings will be necessary, especially for some ant species. The primary focus of interior inspections should be the high-risk areas for pest activity, such as food preparation or snack areas, restrooms, and other water sources, the perimeter building walls, and areas of previous pest activity.

20.4 Pest Sighting Log: The Contractor shall provide a pest sighting log at each building and specialty areas such as SPD and Surgery areas which will require IMMEDIATE ATTENTION. The government may designate other areas as deemed necessary which will require logs and weekly inspections or daily inspections until the problem has been resolved. A pest sighting log will be used by VA staff to document pest sightings/activities. The contractor shall sign the log for each visit and note the problem(s) and recommendations to prevent further occurrences.

20.5 Floor Plans: Prior to the initial IPM survey, the Contractor shall request a copy of the floor plans for each building to note areas of pest activity and contributing conditions that are present. The floor plans should also be helpful in determining the elevated risk and minimal risk areas for pest activity with the facility manager and the IPM coordinator for the local contractor branch office. Locations of rodent control devices should be recorded on similar diagrams and stored in the on-site pest sighting log.

20.6 Monitoring: Un-baited "sticky" monitoring traps may be placed in key situations for pest activity to capture pests as they crawl along walls, in cabinets and similar areas. The purpose of monitoring is to determine which pests, if any, are present, to determine the extent of activity, to pinpoint where pest harborages might be located, and to determine where pests may be entering. In general, monitoring traps shall be placed under sinks and in some storage areas. Other areas where monitoring traps should be placed include motor compartments of coolers and kitchen equipment and in cabinets or on shelves where items cannot be easily removed on a frequent basis. Monitoring traps may be secured to both vertical as well as horizontal surfaces.

20.7 Minimal Impact Pesticides: When a pesticide application is required, "low impact" products or non-residual pesticides with acceptable efficacy should be chosen for IPM programs. Low impact insecticides include baits, naturally occurring materials such as boric acid and silica aerogel dusts, and pyrethroids. These materials generally have very low mammalian toxicity and still remain very effective at controlling insects and other arthropod pests.

20.8 Insect Light Traps. Insect light traps (ILTs) utilize ultraviolet UV light waves to attract flies and other insect situation.

21. ONGOING SERVICE REQUIREMENTS

21.1 A certified applicator or Technician who reports to a certification applicator who remains at the contractor’s office is not allowed. Non-certified technicians may only work under the supervision of a certified applicator that is ON-SITE during pest control servicing and personally directing all pest control activities occurring.

21.2 Contractor must advise Medical Center of any non-pest control actions that need to be taken such as sealing cracks, pickup of spilled food, etc.

21.3 The Contractor shall be responsible for disposing of all trapped rodents and all rodent carcasses off-site, in accordance with local, country, or state regulations. While on Veterans Administration (VA) premises, all contractor personnel shall comply with the rules, regulations, and procedures governing the conduct of personnel and the operation of the facility.

22. Invoicing Process

22.1 The contractor shall submit invoices on a monthly basis. Invoices can be prepared following the standard industry practice. Timely submission of invoices is essential for timely processing by the VA. The invoices must be complete and accurate, or they will be returned unpaid for correction. The source documents, described above, will be used to authorize payment. Invoices will be submitted to the respective VA facilities as well as the VA Payment Center in Austin, Texas (VA-FSC):

22.2 Invoices must be submitted electronically to VA-FSC through Tungsten. Please go to this website: http://www.tungsten-network.com/US/en/veterans-affairs/ to set up an account begin submitting electronic invoices free of charge. VA’s Tungsten buyer number is AAA544240062.

The following is the billing address for the VA facility:

VA Northern California Health Care System 10535 Hospital Way Attn: ENVIRONMENTAL MANAGEMENT Mather, CA 95655

23. Quality Assurance Plan (see supplemental document: Quality Assurance Surveillance Plan Pest Control)

23.1 The Quality Assurance plan shall be adhered to. It is designed to aid the Government's COR or designated representative in providing effective and systematic surveillance of contract standards and acceptable quality levels of Pest Control Services.

23.2 This plan shall provide the contractor a guideline on the performance measures that will be used on this contract.

23.3 This plan shall provide contractor’s steps for addressing customer complaints and corrective activity checklist.

23.4 The objective of this plan shall be used to evaluate how the Contractor is performing in key areas.

24. Quality Assurance Surveillance (see Supplemental Document: Quality Assurance Surveillance Plan Pest Control)

24.1 The principal method of surveillance will be the random inspections, by the COR or designated representative, of the quantity and quality of services provided.

24.2 Each month, Contractor performance will be compared to contract standards and acceptable quality levels using the Quality Assurance Plan.

24.3 Notwithstanding the provisions of the contract covering inspection, acceptance, and deduction from payment, any services found to have been unsatisfactorily performed shall be re-done at no additional cost to the Government. Such services shall be identified, for Contractor recognition, by the COR when the unsatisfactory condition is discovered, (See Section 18 for call back requirement).

A. All Offers and any Award shall ensure compliance with Executive Orders 11912, 13221, 13783, 13834, and 13881 for Energy Conservation and Environmental Safety;

B. All Offers and any Award shall ensure compliance with President Obama / President Biden Executive Orders implementing Supreme Court Decision in 2020 in Bostock vs. Clayton County to grant full and feasible access to members of LGBTQ community in Federal facilities;

36C26121Q0431 C. All Offers and any Award shall ensure that any in-house personnel, subcontractors, and outside associates or consultants will be limited to individuals or firms that were specifically identified in the Contractor's accepted offer / proposal. The Contractor shall obtain the Contracting Officer's written approval before making any substitution for these designated in-house personnel, subcontractors, associates, or consultants. If the Contractor proposes a substitution, it shall submit the same type of information that was submitted in the accepted offer / proposal to the Contracting Officer for evaluation and approval. The level of qualifications and experience submitted in the accepted offer / proposal or that required by the Solicitation, whichever is greater, is the minimum standard for any substitution.

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B.5 QUALITY ASSURANCE SURVEILLANCE PLAN

QUALITY ASSURANCE SURVEILLANCE PLAN

PEST MANAGEMENT SERVICES

For: Integrated Pest Management Services

Contract Number: TBD

Contract Description: The Veterans Affairs Northern California Healthcare System (VANCHS) has a need for Integrated Pest Management Services (IPMS) that are a part of a comprehensive Integrated Pest Management (IPM) program. IPM is a process for achieving long term, environmentally sound pest suppression through the use of a wide variety of technological and management practices. Control strategies in an IPM program extend beyond the application of pesticides to include structural and procedural modifications that reduce the food, water, harborage, and access used by pests. Contractor provided IPMS will be utilized as stated within Statement of Work. IPMS will be utilized in all grounds and buildings herein the VAMC.

Contractor’s name: TBD

1. PURPOSE

This Quality Assurance Surveillance Plan (QASP) provides a systematic method to evaluate performance for the stated contract. This QASP explains the following:

· What will be monitored.

· How monitoring will take place.

· Who will conduct the monitoring.

· How monitoring efforts and results will be documented.

This QASP does not detail how the contractor accomplishes the work. Rather, the QASP is created with the premise that the contractor is responsible for management and quality control actions to meet the terms of the contract. It is the Government’s responsibility to be objective, fair, and consistent in evaluating performance.

This QASP is a “living document” and the Government may review and revise it on a regular basis. However, the Government shall coordinate changes with the contractor. Copies of the original QASP and revisions shall be provided to the contractor and Government officials implementing surveillance activities.

2. GOVERNMENT ROLES AND RESPONSIBILITIES

The following personnel shall oversee and coordinate surveillance activities.

a. Contracting Officer (CO) - The CO shall ensure performance of all necessary actions for effective contracting, ensure compliance with the contract terms, and shall safeguard the interests of the United States in the contractual relationship. The CO shall also assure that the contractor receives impartial, fair, and equitable treatment under this contract. The CO is ultimately responsible for the final determination of the adequacy of the contractor’s performance.

Assigned CO: Lynnette Kawakami

b. Contracting Officer’s Representative (COR) - The COR is responsible for technical administration of the contract and shall assure proper Government surveillance of the contractor’s performance. The COR shall keep a quality assurance file. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the Government’s behalf.

Assigned COR: Vanita Westbrook

Alternate COR: Albert Kennedy

c. Other Key Government Personnel:

· Environmental Management Service Chief: Jose A. Saldana

· Environmental Management Assistant Service Chief: Jeremy Jonas

· EMS Quality Assurance Officer: Chanthea Khoun

3. CONTRACTOR REPRESENTATIVES

The following employees of the contractor serve as the contractor’s program manager for this contract.

a. Program Manager: TBD

b. Other Contractor Personnel: TBD Title:

4. PERFORMANCE STANDARDS

Performance standards define desired services. The Government performs surveillance to determine if the contractor exceeds, meets or does not meet these standards.

Task
ID
Indicator
Standard
Acceptable Quality Level
Method of Surveillance
Incentive

Rating

Maintenance and Support
1
Vendor Responds to service calls
Site visit by Pest Controller will take place within 4 hours after the service call is made
Service 100% of the time
Periodic Inspection
Exercise of

Option Period;

Satisfactory

CPRS;

Vs.

Non-exercise of Option;

Withholding payment;

termination of contract, unsatisfactory

CPARS

Excellent = < 4 hours

Satisfactory = 4 hours

Unsatisfactory = > 4 hours

Monthly Reports
2
Vendor to provide accurate and timely monthly invoices
Vendor to provide accurate and timely invoices clearly stating all dates, type of service, and rates of services received monthly
Must be provided at least 30 days after last workday of month.
Periodic Inspection
Exercise of

Option Period;

Satisfactory

CPRS;

Vs.

Non-exercise of Option;

Withholding payment;

termination of contract, unsatisfactory

CPARS

Satisfactory = reports received on time

Unsatisfactory = not received on time, or not at all

Integrated Pest Management (IPM) services
3
Vendor to provide effective and timely services
Vendor to provide timely scheduled and emergent services as outlined in PWS; Vendor will sign in and out with the facility EMS office when performing all treatment services
Service 100% of the time
Periodic Inspection
Exercise of

Option Period;

Satisfactory

CPRS;

Vs.

Non-exercise of Option;

Withholding payment;

termination of contract, unsatisfactory

CPARS

Satisfactory = service provided on time

Unsatisfactory = service not provided on time, or not at all

Customer Service
4
Professional Customer Service
Professional and courteous service provided to all internal (VA Staff) and external (Patients). No reports of any misconduct will be acceptable.
Each service Episode
VA EMS Complaint Log Tracking
Exercise of

Option Period;

Satisfactory

CPRS;

Vs.

Non-exercise of Option;

Withholding payment;

termination of contract, unsatisfactory

CPARS

Satisfactory = no complaints received of misconduct Unsatisfactory= misconduct complaint received

5. INCENTIVES

The Government shall use exercise of option period and past performance as incentives. Incentives shall be based on exceeding, meeting, or not meeting performance standards.

6. METHODS OF QA SURVEILLANCE

Various methods exist to monitor performance. The COR shall use the surveillance methods listed below in the administration of this QASP.

PERIODIC INSPECTION: Inspections may be scheduled quarterly.

Performance Standard ID – 1,2, & 3

VALIDATED USER/CUSTOMER COMPLAINTS. (Relies on the patient to identify deficiencies. Complaints are then investigated and validated.)

Performance Standard ID – 4

7. RATINGS

Metrics and methods are designed to determine if performance exceeds, meets, or does not meet a given standard and acceptable quality level. A rating scale shall be used to determine a positive, neutral, or negative outcome. The following ratings shall be used:

Excellent = Exceeds Standards Satisfactory = Meets Standards Unsatisfactory = Fails to Meet Standards

8. DOCUMENTING PERFORMANCE

a. ACCEPTABLE PERFORMANCE

The Government shall document positive performance. Any report may become a part of the supporting documentation for any contractual action.

b. UNACCEPTABLE PERFORMANCE

When unacceptable performance occurs, the COR shall inform the contractor. This will normally be in writing unless circumstances necessitate verbal communication. In any case the COR shall document the discussion and place it in the COR file.

When the COR determines formal written communication is required, the COR shall prepare a Contract Discrepancy Report (CDR) and present it to the contractor's program manager with a copy to the Contracting Officer.

The contractor shall acknowledge receipt of the CDR in writing. The CDR will specify if the contractor is required to prepare a corrective action plan to document how the contractor shall correct the unacceptable performance and avoid a recurrence. The CDR will also state how long after receipt the contractor has to present this corrective action plan to the COR. The Government shall review the contractor's corrective action plan to determine acceptability.

Any CDRs may become a part of the supporting documentation for any contractual action deemed necessary by the CO.

9. FREQUENCY OF MEASUREMENT

a. Frequency of Measurement.

During contract performance, the COR will periodically analyze whether the negotiated frequency of surveillance is appropriate for the work being performed.

b. Frequency of Performance Assessment Meetings.

The COR shall meet with the contractor monthly to assess performance and shall provide a written assessment.

<After award, both the contractor’s Program Manager and the COR shall electronically sign this document.>

Signature – Contractor Program Manager

Signature – Contracting Officer’s Technical Representative

B.6 WAGE DETERMINATION SCHEDULE #2015-5623

"REGISTER OF WAGE DETERMINATIONS UNDER | U.S. DEPARTMENT OF LABOR

THE SERVICE CONTRACT ACT | EMPLOYMENT STANDARDS ADMINISTRATION

By direction of the Secretary of Labor | WAGE AND HOUR DIVISION

| WASHINGTON D.C. 20210

| Wage Determination No.: 2015-5623 Daniel W. Simms Division of | Revision No.: 13 Director Wage Determinations| Date Of Last Revision: 12/21/2020 Note: Under Executive Order (EO) 13658 an hourly minimum wage of $10.95 for calendar year 2021 applies to all contracts subject to the Service Contract Act for which the contract is awarded (and any solicitation was issued) on or after January 1 2015. If this contract is covered by the EO the contractor must pay all workers in any classification listed on this wage determination at least $10.95 per hour (or the applicable wage rate listed on this wage determination if it is higher) for all hours spent performing on the contract in calendar year 2021. The EO minimum wage rate will be adjusted annually.

Additional information on contractor requirements and worker protections under the EO is available at www.dol.gov/whd/govcontracts.

State: California

Area: California Counties of Alameda Contra Costa

**Fringe Benefits Required Follow the Occupational Listing**

OCCUPATION CODE - TITLE FOOTNOTE RATE

01000 - Administrative Support And Clerical Occupations 01011 - Accounting Clerk I 21.08 01012 - Accounting Clerk II 23.66 01013 - Accounting Clerk III 26.48 01020 - Administrative…

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