36C26019Q0210-001.docx

36C26019Q0210 X X X 463-3690162-737-856400-2542 010056190 See CONTINUATION Page Notice of Total SDVOSB Set-Aside, Page , applies.

crystal.parris@va.gov.

The Contracting VA POC is Crystal Parris at 4th Option Period: 17 March 2023 - 16 March 2024 3rd Option Period: 17 March 2022 - 16 March 2023 2nd Option Period: 17 March 2021 - 16 March 2022 1st Option Period: 17 March 2020 - 16 March 2021 Base Year: 17 March 2019 - 16 March 2020 instructions on pages 63 - 66 The Contractor shall thoroughly review the quote preparation performance work statement.

Alaska VA Healthcare System in accordance with the attached The Contractor shall provide Housekeeping Services for the See CONTINUATION Page Austin TX 78714-9971 PO Box 149971 Financial Services Center

FMS-VA-2(101)

Department of Veterans Affairs

DuPont WA 98327 1495 Wilmington Drive, Suite 360 Network Contracting Office 20 Department of Veterans Affairs 36C260 DuPont WA 98327 1495 Wilmington Drive, Suite 360 See Section B.3 Delivery Schedule Network Contracting Office 20 Department of Veterans Affairs 36C260 X N/A X Net 30 Days $18 Million 561720 X X DuPont WA 98327 1495 Wilmington Drive, Suite 360 Network Contracting Office 20 Department of Veterans Affairs 36C260

12:00 PM PST

03-11-2019 253-888-4923 Crystal Parris 02-27-2019 36C26019Q0210 463-19-2-737-0023

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

STANDARD FORM 1449

INFORMATION CALL:

7. FOR SOLICITATION

Prescribed by GSA - FAR (48 CFR) 53.212

PREVIOUS EDITION IS NOT USABLE

(REV. 2/2012)

AUTHORIZED FOR LOCAL REPRODUCTION

31c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 30c. DATE SIGNED 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30a. SIGNATURE OF OFFEROR/CONTRACTOR

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

DATED ________________________________. YOUR OFFER ON SOLICITATION

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

ARE NOT ATTACHED

ARE

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE NOT ATTACHED.

ARE

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

25. ACCOUNTING AND APPROPRIATION DATA

(Use Reverse and/or Attach Additional Sheets as Necessary)

AMOUNT

UNIT PRICE

UNIT

QUANTITY

SCHEDULE OF SUPPLIES/SERVICES

ITEM NO.

24.

23.

22.

21.

20.

19.

SEE ADDENDUM

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED 17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

FAX:

PHONE:

DUNS+4:

DUNS:

TELEPHONE NO.

CODE

18a. PAYMENT WILL BE MADE BY

FACILITY CODE

CODE

17a. CONTRACTOR/OFFEROR

CODE

16. ADMINISTERED BY

CODE

15. DELIVER TO

RFP

IFB

RFQ

14. METHOD OF SOLICITATION

13b. RATING

DPAS (15 CFR 700)

RATED ORDER UNDER

13a. THIS CONTRACT IS A

12. DISCOUNT TERMS

SEE SCHEDULE

MARKED

TION UNLESS BLOCK IS

11. DELIVERY FOR FOB DESTINA-

SIZE STANDARD:

NAICS:

8(A)

EDWOSB

SMALL BUSINESS PROGRAM

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

WOMEN-OWNED SMALL BUSINESS

SMALL BUSINESS

VETERAN-OWNED

SERVICE-DISABLED

BUSINESS

HUBZONE SMALL

SMALL BUSINESS

% FOR:

SET ASIDE:

UNRESTRICTED OR

10. THIS ACQUISITION IS

CODE

9. ISSUED BY

TIME

8. OFFER DUE DATE/LOCAL

b. TELEPHONE NO. (No Collect Calls)

a. NAME

6. SOLICITATION ISSUE DATE

5. SOLICITATION NUMBER

4. ORDER NO.

3. AWARD/EFFECTIVE DATE

2. CONTRACT NO.

1. REQUISITION NO.

Table of Contents

SECTION B ‐ CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

(Continuation from Standard Form 1449, block 18A.)

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: To be Determined

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Monthly [X]

d. Other []

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Department of Veteran Affairs

FMS-VA-2(101)

Financial Services Center PO Box 149971 Austin TX 78714-9971

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

B.2 PRICE/COST SCHEDULE

BASE YEAR: 17 MARCH 2019 – 16 MARCH 2020

(Sq. Ft.)

Bathroom + Food Service Dining Areas

Common Areas 1,216

OPTION PERIOD ONE: 17 MARCH 2020 – 16 MARCH 2021

(Sq. Ft.)

Bathroom +

Common

1,216

OPTION PERIOD TWO: 17 MARCH 2021 – 16 MARCH 2022

(Sq. Ft.)

Bathroom +

Common

1,216

OPTION PERIOD THREE: 17 MARCH 2022 – 16 MARCH 2023

(Sq. Ft.)

Bathroom +

Common

1,216

OPTION PERIOD FOUR: 17 MARCH 2023 – 16 MARCH 2024

(Sq. Ft.)

Bathroom +

Common

1,216

TOTAL CONTRACT PRICE AMOUNT OVER BASE AND ALL OPTION PERIODS:

B.3 PERFORMANCE WORK STATEMENT

0. CONTRACT TITLE: Housekeeping Services for the Alaska Veteran Affairs Healthcare System (AVAHS), which includes the Muldoon Healthcare Center, the Domiciliary Facility, the Transitional Housing Apartments, the Kenai Community Based Outpatient Clinic (CBOC) and the Mat-Su CBOC.

0. GENERAL: This is a non-personnel service contract to provide housekeeping services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government.

0. DESCRIPTION OF SERVICES/INTRODUCTION: The Contractor shall provide all labor, supervision, management support, transportation, equipment, paper products, soap products, materials and non-personal services necessary to provide complete hospital housekeeping, general housekeeping, and Regulated Medical Waste (RMW) collection as defined in this Performance Work Statement (PWS). The Contractor shall perform to the standards in this contract.

Technical Exhibits specify housekeeping services required to curtail the spread of health-care acquired infections and to maintain sanitary standards established for the listed facilities belonging to the AVAHS. The Contractor shall perform all required services in a sanitary, safe, and aesthetically pleasing condition.

All references to locations and functions of rooms and areas are as they will exist at contract commencement date. Such references do not necessarily indicate that these locations or functional designations will remain stable and may be changed by the Contracting Officer (CO) when necessary to adjust for mission requirements. Where specified, performance measurements and standards may be used to achieve a variety of goals, to include but not limited to, the collection of data to test the practicability of a measure or standard, to identify less than required compliance, and to collect data in support of "quality assurance."

0. PLACE OF PERFORMANCE: The following locations below are where services are needed.

A) Veteran Affairs Alaska Muldoon Healthcare Center and Regional Offices: 1201 North Muldoon Road, Anchorage, AK 99504

B) Veteran Affairs Alaska Domiciliary Facility: 3001 C Street, Anchorage, AK 99504

C) Veteran Affairs Transitional Housing Apartments – Hoyt Street

· 709 Hoyt Street Anchorage, AK 99508

· Four Apartments/Two Bedrooms/Plus Common Areas

D) Veteran Affairs Transitional Housing Apartments – 12th Street

· 932 E. 12th Ave, Anchorage, AK 99504

· Four Apartments/ Two Bedrooms/Plus Common Areas

· 944 E. 12th Ave, Anchorage, AK 99504

· Four Apartments/ Two Bedrooms/Plus Common Areas

E) Veteran Affairs Kenai CBOC: 11312 Kenai Spur Highway, Suite 39 Kenai, AK 99611

F) Veteran Affairs Mat-Su CBOC: 865 N. Seward Meridian Parkway, Suite 105 Wasilla, AK 99654

0. STAFF AND WORK SCHEDULES:

4. Key Personnel: Includes the Executive Housekeeper (EH), and Shift Leaders. Key personnel shall be available, via telephone or pager, 24 hours a day, 7 days a week.

4. Task — Executive Housekeeper: The Contractor shall dedicate Executive Housekeeper (EH) staffing to execute managerial and administrative oversight of the hospital housekeeping requirements throughout AVAHS.

1.5.3. Standard — Certification Requirements: The EH shall meet or exceed the following: be a certified member of the International Executive Housekeeper's Association (IEHA) and/or a current member of the American Society for Healthcare Environmental Services of the American Hospital Association, or have successfully completed a publicly-offered housekeeper's course certified by the IEHA, or have successful completion of a comparable formal Executive Housekeeper's Course emphasizing hospital disinfection and independently controlled by an in-service management training program. The EH shall comply with any industrial, State, or Federal continuing education requirements. Copies of Certifications shall be made available to the Government prior to award.

1.5.4. Standard — Experience Requirements: The EH shall possess a minimum of 5 years’ experience, which includes at least of 3 years general housekeeping experience and 2 years of specific hospital housekeeping experience.

1.5.5. Standard — Executive Housekeeper Absence from Duty: If the EH is absent a normal 8-hour shift, the Contracting Officer or his/her designated representative shall be notified orally by the Contractor no later than 2 hours after commencement of the designated 8-hour shift. For scheduled absences of a longer duration, the Contractor shall notify the Contracting Officer or his/her designated representative in writing at least 4 calendar days before any scheduled absence. Extended absences or the ongoing use of temporary personnel resulting in inadequate managerial oversight throughout AVAHS may constitute nonperformance.

1.5.6. Task —Shift Leader Staffing: The Contractor shall ensure a shift leader is present for each scheduled shift of employees to execute work requirements. The shift leader(s) shall be fully capable of directing housekeeping staff to perform emergency cleaning when required. Emergencies consist of but are not limited to: accidental discharge of the sprinkler system, leaking roofs, and plugged toilets.

1.5.7. Standard- Certification and Experience Requirements: Shift Leaders shall possess at least 1 year of experience within the last 3 years in hospital housekeeping services and meet or exceed comparable industry certifications (IEHA, etc.), training, and experience requirements to provide required service in a full-service outpatient clinic. Shift Leaders shall comply with industry, State, or Federal continuing education requirements.

1.5.8. Standard: All proposed substitutions of Shift Leaders shall be submitted in writing to the Contracting Officer's Representative (COR) at least 15 calendar days prior to the proposed substitution. All proposed substitutes shall possess qualifications at least equal to the qualifications of the person being replaced.

1.5.9. Standard: The Contractor shall provide designated key personnel who shall be immediately available for the Government to consult with 24 hours per day, seven days per week. The unavailability of key personnel to resolve contractual issues constitutes non-performance under the contract.

1.5.10. Standard: Certifications technical capability shall be submitted at time of proposal for Executive Housekeeper and Shift Supervisor/Leaders.

1.5.11. Standard: Contractor shall provide staffing consistent with all applicable housekeeping requirements in accordance with identified herein.

1.5.12. Standard: The Government reserves the right to verify and confirm all certifications and technical capability provided, including: (a) name and address of the health care facility; (b) certifications or memberships and/or completed courses cited above; and (c) copies of the formal training programs considered comparable to the IEHA curriculum (if not previously furnished).

1.5.13. Standard: The Contractor agrees to assign to the contract tasks those persons whose resumes were submitted with its proposal and who are necessary to fulfill the requirements of the contract as "key personnel". No substitutions may be made except in accordance with this clause.

1.5.14. Standard - Work Scheduling: The Contractor shall provide to the COR monthly all work schedules at least 30 calendar days prior to month of accomplishment. The Contractor shall appropriately schedule work/phasing to minimize impact on routine Government operations (all areas) and patient traffic flow. Schedules shall include the date, show the phasing of work by room/area/building/wing throughout the work period, and show the schedule of completion of each task requirement.

1.5.15 Standard - Schedule Changes: The Contractor shall submit written schedule changes to the COR at least 24 hours in advance of beginning the output.

1.5.16. Standard — Personnel Roster: The Contractor shall submit a copy of its personnel roster to the COR for all personnel working in the facility no later than 30 calendar days from the date of award. Updated personnel rosters (to include any required documentation for security/installation requirements for personnel) shall be submitted as changes occur and in sufficient lead time to allow/enable the Government to conduct required clearances prior to a new employee commencing with services. Proposed employees who have not been cleared and listed on the approved personnel roster shall not be allowed to work anywhere within AVAHS.

1.6. TRAINING:

1.6.1. Task: The Contractor shall ensure that all housekeeping employees attend the Contractor's monthly in-service training sessions on mandatory contract and AVAHS required topics.

1.6.2. Standard: The Contractor shall provide immediately for new employees and monthly thereafter annual refresher training for all employees covering all topics and areas in the orientation training program. Every twelve-month period, safety and infection prevention and control classes shall be provided. The Contractor shall provide training for the purpose of updating and correcting deficiencies in individual performance found as a result of the Contractor's Quality Control Program (QCP), the Government's Performance Assessment Plan (PAP), or supervisory review. The Contractor shall provide training schedules to the COR and shall ensure that all personnel attend. Within 30 days after contract award, provide the Government with a copy of your company's QCP.

1.6.3. Standard: The Contractor shall provide initial orientation and continuing education documentation or certificates for all employees (including purpose of training) if and when requested by the COR. Records shall be kept by the Contractor, available for review at the request of the Government and a copy given to the COR for the contract records. Records shall indicate by name who attended, date and time, a brief overview on the subject, instructor's name and all attendees shall "sign in." A copy of employee training files shall be consistent with the training program required for all AVAHS staff members and maintained in their CAF.

1.6.4. Standard: Orientation training covering the topics below shall be started and completed within 2 weeks prior to start of work for all employees who have never received orientation training in hospital/healthcare housekeeping. Employee(s) not previously trained in healthcare housekeeping, including infection prevention and control may not be assigned to work until this training requirement is completed. Employees, who have had previous healthcare training, are required to complete retraining and/or specified training for AVAHS within 2 weeks after starting work. Orientation training shall include but is not limited to the following topics:

1.6.5. Standard: A general orientation of basic bacteriological concepts, including the basics of how disease is caused, transmitted, and how it can be prevented, reduced, or contained through proper hand hygiene and hospital housekeeping methods.

1.6.6. Standard: An initial orientation as required by Occupational Safety and Health Administration (OSHA) and TJC and at least annually thereafter, on topics concerning Occupational Exposure to Blood Borne Pathogens.

1.6.7. Standard: Complete instruction on the proper selection, measurement, use of disinfectants, cleaning supplies, procedures for replenishing supplies and use of sustainable green cleaning products.

1.6.8. Standard: Instructions on floor-care application and maintenance to include: stripping, waxing, buffing, spray buffing, dust and damp mopping.

1.6.9. Standard: Proper care and preventative maintenance of Government furnished equipment and supplies.

1.6.10. Standard: The Contractor shall be familiar with local fire prevention, safety, TJC criteria and applicable hospital and local base regulations and policies (including disaster plan and base access).

1.6.11. Standard: Familiarization with all Contractor printed technical, Procedural Manual and Hazardous Communication Exposure Control Programs. Hazardous Communication Program shall include procedures for handling all hazardous housekeeping chemicals, storage of those chemicals and procedures for accidental exposure or ingestion (Safety Data Sheets) and use of Government forms for recording and upkeep of the program.

1.6.12. Standard: Role of housekeeping in the healthcare facility, its effect on the health and well-being of patients and proper attitude towards patients, visitors, and staff members and techniques for cleaning all "Type Service" areas.

1.6.13. Standard: Contractor shall provide 30 days notification prior to training to allow proper scheduling. AVAHS staff members selected by the COR will at times be sent to observe the Contractor's training program for adequacy.

1.7. CONTINUING EDUCATION: The Executive Housekeeper shall attend at least one contract related continuing education course yearly prior to assignment anniversary date in one or more of the following areas: (a) recent developments in infection prevention and control, (b) hospital housekeeping supplies and/or equipment, and (c) procedures and techniques. Upon completion of the course the certification shall be presented to the COR and included in the personnel portion of the contract file.

1.7.1. Standard- The contractor shall provide initial orientation and continuing education training in environmental services and AVAHS contract requirements for all employees.

1.7.2. Standard: The Contractor shall provide initial orientation and continuing education documentation/certificates for employees (including purpose of training) if and when requested by the COR.

1.8. UNIFORMS: The Contractor shall provide all housekeeping employees, other than the Executive Housekeeper, uniforms (shirts and pants) of distinctive color and design distinguishable from all other AVAHS departmental uniforms.

1.8.1. Standard: Contractor employees shall wear a clean uniform each day and comply with general hygiene requirements commensurate with working in a hospital environment. Loose ties, loose shirts, loose ends, loose fitting belts and hats, shall not be permitted as part of the uniform. Sandals or open toed shoes are prohibited. Artificial nails shall not be permitted per Infection Prevention and Control Standards.

1.8.2. Standard: All of the Contractor's employees shall wear Government provided surgical scrubs when working in Type I Service areas where scrubs are required.

1.8.3. Standard: The Contractor shall provide any Personal Protective Equipment/Clothing (PPE) and devices (i.e., rubber aprons, safety gloves, safety shoes, outdoor gear, etc.) at its expense. The Contractor is responsible for performing medical and respirator fit testing in accordance with 29 Code of Federal Regulation (CFR) 1910.134).

Respiratory Protection involving the N95. This testing is for the N95 respirator and is provided by the Government to all Contractor employees required to wear them where exposure to Tuberculosis is possible. Contractor employees working in the Regulated Medical Waste area shall wear fluid resistant disposable coveralls. Coveralls shall be removed prior to leaving this area when work is completed or upon being used in another area. Appropriate PPE will be required for Type III Service terminal cleaning.

1.8.4. Standard: All housekeeping personnel shall display an AVAHS identification badge as part of their uniform. This identification badge shall be worn at all times and be clearly visible.

This ID remains the property of the Government and shall be returned upon contract completion or at the time an employee terminates employment. It is the Contractor's responsibility to ensure that all Government badges are returned to COR within 24 hours of termination. The government reserves the right to confiscate the identification badge whenever the need/situation arises. The COR and EH shall discuss the need to confiscate the badge prior to confiscating the identification badge.

1.9. HEALTH REQUIREMENTS: The Contractor shall be responsible for all required pre-employment physical examinations at no additional cost to the Government unless otherwise approved by the Contracting Officer.

1.9.1. Standard: The Contractor shall provide renewal certificates, detailing compliance with health requirements, annually or as requested to the COR for each employee.

1.9.2. Standard: Contractor employees who have accidental percutaneous (needle stick), ocular or mucous membrane exposure to blood or other body fluids, or other injuries while working in AVAHS facilities, will report all injuries to the COR. Contractor will be responsible for all medical treatment and costs.

1.9.3. Standard: Contractor personnel (assigned to work in patient treatment areas) who have been absent due to a potentially transmittable illness or for a period of 3 or more duty days shall present a statement from a physician that they are free from illness or disease before being allowed to return to duty. A copy of the physician's statement shall be submitted to the COR upon the employee's return.

1.9.4. Standard: The Government reserves the right to require examinations or reexaminations of any employee as determined necessary by the COR. Any such examinations shall be performed by the Government at Government expense.

1.9.5. Standard: Contractor staff shall have received required immunizations (screenings and vaccines) prior to beginning work at the AVAHS, and thereafter at the frequency stipulated in the table below. The Contractor shall forward current immunization records for all employees within 5 calendar days of any Government request. Contractor shall forward Tuberculosis and Hepatitis B test results to the COR before start of work and within five calendar days of request by the COR.

Repeat annual for high risk areas

*Immunizations should be provided if employee is not immune. Per the VHA Center for Engineering and Occupational Safety and Health Update: update January 2018*

1.9.6. Standard: Special immunizations and biological testing may be administered by the AVAHS at Government expense in the event of unusual risk situations. If required by the AVAHS Infection Control Committee (ICC), the Government will provide screening of Contractor staff. This will include Tuberculosis and Hepatitis-B test results.

1.10. PERSONNEL MISCELLANEOUS:

1.10.1. Standard: Contractor employees shall be able to read, write, speak, and understand English in order to effectively communicate with Government personnel.

1.10.2. Standard: The Contractor shall turn in total monthly hours worked on the first day of every month for the previous month to the COR.

1.11. SECURITY REQUIREMENTS:

1.11.1. All contractor employees are subject to the same level of investigation as VA employees who have access to VA sensitive information or access to VA facilities. The background investigation includes the following requirements: 1) Completed documentation 2) Fingerprints 3) Completion of OPM’s e-QIP Questionnaire. The Contractor is required to fulfill all security requirements. The Contractor, upon completion of fingerprinting, and an initial suitability determination, may be authorized tentative access to start the performance period of the contract, but only on condition of completion of all security requirements. This requirement is applicable to all subcontractor personnel requiring the same access.

1.11.2. Standard - Background Checks: Employee background checks, to include checks of areas of residence for the last seven years, shall be accomplished by AVAHS for all employees. Contractor shall submit an initial personnel roster to the COR within 30 calendar days of award for all personnel (name, date of birth, and social security number) proposed to provide housekeeping services. Background checks shall first be submitted to the COR and the COR will submit it to the appointed Security reviewers for initial acceptance. Updated rosters shall be forwarded to COR as changes in personnel occur. Contractor employees shall not be permitted to work at the AVAHS until the security check has been initiated and accepted. Any subsequent reports from security checks prohibiting the Contractor's personnel from providing services shall be brought to the immediate attention of the COR. The Contractor shall immediately remove the employee within 24 hours of COR notification. Removal of the employee shall not relieve the Contractor of its obligations to perform under the contract.

1.11.3. Standard: The Government reserves the right to require removal from the job-site any Contractor employee who endangers persons or property (e.g., under the influence of drugs, alcohol, etc.) and whose continued presence at the AVHAS is inconsistent with the interest of facility security. Further, the Government reserves the right to refuse or permit entry on the installation of any Contractor employee who is wrongfully appropriating and/or disposing of Government property. In such cases, the Contracting Officer or his designated representative will advise the Contractor of reason for requesting an employee's removal or withdrawing his permit to enter the facility. The Government reserves the right to confiscate any contractor employee's ID badge. The contractor shall forward the terminated employee's ID badge to the COR within 24 hours of any employee's removal. Removal for such cause does not relieve the Contractor of the requirement to provide sufficient personnel to execute requirements under the contract.

1.11.4. Standard: Contractor personnel shall observe and comply with all rules, policies, and regulations prescribed by this installation and other federal authorities concerning eating/smoking areas, fire, safety, sanitation, security and possession of firearms or other lethal weapons

1.11.5. Standard: Contractor employees shall immediately depart the facility upon completion of their assigned shift.

1.11.6. Standard: The Contractor shall not employ aliens who do not have a valid U.S. Immigration Form 1-151, Alien Registration Card, in the performance of the work under this contract in violation of the Immigration Laws of the United States. The Contractor shall require such documentary evidence of his/her employees and take such other action as is reasonably necessary to ensure compliance with this provision. Once award is made, all employees of the Contractor will have the same level of investigation as VA employees who have access to VA sensitive information or access to VA facilities. The background investigation includes the following requirements: 1) Completed documentation 2) Fingerprints 3) Completion of OPM’s e-QIP Questionnaire. The Contractor is required to fulfill all of the security requirements.

1.11.7. Standard - Motor Vehicle Registration: All motor vehicles operated on this installation by the Contractor and its employees shall be registered in accordance with State of Alaska registration procedures.

1.11.8. Standard: All Contractor employees/representatives entering the Government installation shall abide by all security regulations for the installation which may be in effect during the contract period and shall be subject to such checks as may be deemed necessary to ensure that no violations occur. No employee will be permitted on the installation when such checks reveal that his/her presence would be detrimental to the security of the installation.

1.11.9. Standard: The Contractor shall obtain all local, State and Federal Government licenses, passes and permits necessary prior to commencement of services.

1.11.10. Standard - Meetings and Committee Membership: The COR may require the Executive Housekeeper to attend scheduled and unscheduled meetings as required, at no additional cost to the Government.

1.12. BUILDING SECURITY:

1.12.1. Standard — Keys: The Contractor shall be provided keys (and/or access cards) or allowed access to all buildings and rooms requiring cleaning. The Government may choose to accompany Contractor personnel when in certain secured areas. Keys provided to the Contractor shall not be duplicated or removed from the premises. All keys not issued for the day shall be retained in a designated locked metal key box. In the event that a master key is lost or duplicated by a Contractor's employee, all locks and keys to that system will be replaced by the Government. The Contractor shall reimburse the Government for the total costs involved. The Contractor's Executive Housekeeper shall sign for all keys issued by the AVHAS Facility Manager. The Contractor shall maintain all record keeping and maintenance in accordance with security and key control regulations as set forth in applicable VA regulations.

1.12.2. Standard: The Contractor shall be liable for any unauthorized use of keys, or negligent employee conduct in work areas (work area is defined in PWS Section 1.4, Place of Performance) within that directly results in damage, loss, or theft of Government property.

1.12.3. Standard: The Contractor shall secure all work areas after completion of work. The COR shall be immediately notified of any security issue.

1.13. SAFETY:

1.13.1. Standard: The Contractor shall exercise all standard safety precautions (e.g., warning signs, interruption of work, phasing of work, etc.) to allow safe passage of patients, visitors, personnel, equipment, or carts in work areas.

1.13.2. Standard - Accident Reports: The Contractor shall submit accident reports in accordance with the provisions of AVAHS policy. A copy of all accidents shall be furnished within 3 working days to the COR who, in turn, will forward it to the AVAHS Safety Officer.

1.13.3 Handling/Cleaning of Government Furniture/Equipment.

1.13.4. Standard: The Contractor shall not unplug Government equipment that is plugged in for recharging.

1.13.5. Standard: The Contractor shall move furniture and equipment as required to execute housekeeping duties. Exceptions to this standard are modular furniture assemblies and extremely heavy equipment. If the Contractor feels that they might cause damage to furniture or equipment, the Contractor shall contact the COR and explain the circumstances before moving furniture or equipment.

1.13.6. Standard: The Contractor shall be liable for damages incurred while moving or handling equipment/furniture including damage to any part of the building structure if negligence is implicated. Furthermore, the Contractor shall be liable for damage to Governments property or work areas caused as a direct result of Contractor negligence, equipment, or supplies. Contractor is to notify COR of damage in writing within 24 hours.

NOTE: The Contractor is advised that the Government, not the Contractor, is responsible for moving specific computerized medical, electrical, and/or electronic equipment.

1.14. DEFINITIONS: The following terms used throughout this PWS shall have the following meanings:

1.14.1. Contractor: A supplier or vendor having a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

1.14.2. Contracting Officer: A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

1.14.3. Contracting Officer’s Representative: An employee of the U.S. Government appointed by the Contracting Officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

1.14.4. Deliverable: Anything that can be physically delivered but may include non-physical things such as meeting minutes.

1.14.5 Performance Requirements Summary (PRS): A document that captures in table form the statements, standards for each statement.

1.14.6. Acceptable Quality Level (AQL): is an acceptable performance variation to standards established in the PWS for each task statement.

1.14.7. Quality Insurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards and a planned and systematic pattern of all actions necessary to provide confidence that adequate technical requirement are established; products and services conform to technical requirements; and satisfactory performance is the end result.

1.14.8. Quality Control: All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

1.14.9. Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

1.14.10. Advisory Documents: Directives, which the Contractor may use for information and guidance and which are not binding for compliance.

1.14.11. Blood borne Pathogens Standards: The Occupational Safety and Health Administration (OSHA) standard to eliminate or minimize occupational exposure to Hepatitis B Virus (HBV), Human Immunodeficiency Virus (HBV), and other blood borne pathogens.

1.14.12. Steadfast Policing: The clean-up of papers and any other debris, removing spills, vomitus, spots and marks from walls, loading docks, walkways, entrances, parking lots, interior planters, floors, carpets, furniture, exterior trash receptacles and cigarette ash trays/receptacles.

1.14.13. Disinfection Cleaning: Falls between the processes of physical cleaning and sterilization as the elimination of disease-producing microorganisms, but not spores, from inanimate objects via pasteurization or liquid chemicals. Create a clean, safe, attractive environment for patients, staff, and visitors.

1.14.14. Facility Defects: Flaws in the physical plant caused by age, breakdown, damage, or other causes. These may be cosmetic or causing further damage to personnel. The Government will identify defects as routine or emergency based upon urgency of repair.

1.14.15. Hard Surface Floors: Floor surfaces that do not require application or removal of floor finish or polishing. Examples include grouted tile floors in latrines and utility rooms.

1.14.16. Infection Control Committee (ICC): A designated group of hospital staff responsible for monitoring the total infection control program within the medical facility. VA and TJC consider housekeeping an integral part of the total infection control program.

1.14.17. Housekeeping Services: The hospital housekeeping department's primary function is to develop and maintain a sanitary, safe, and esthetically pleasing environment that will execute the primary mission of patient care. Contractor management, tasks, and standards shall be developed to maintain a health care environment that is in strict compliance with state, federal, local, and AVAHS guidelines and regulations.