36C25924Q0053_1.docx

36C25924Q0053

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

UEI:

EFT:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C259-23-AP-4924

660-24-1-5053-0002

12-15-2023 Heather Clemons heather.clemons@va.gov

01-15-2024

5:00 PM

MST

36C259 Department of Veterans Affairs Network Contracting Office

NCO 19

6162 South Willow Drive, Suite 300 Greenwood Village CO 80111

X

561720 $22 Million

N/A

36C660

Department of Veterans Affairs George E. Wahlen VA Medical Center 500 Foothill Blvd Salt Lake City UT 84148 36C259 Department of Veterans Affairs Network Contracting Office

NCO 19

Department of Veterans Affairs Financial Service Center PO Box 149971 Austin TX 78714-9971 (877)353-9791 (512)460-5221

EMS Housekeeping Services

All questions must be submitted to heather.clemons@va.gov and received no later than 12:00pm MST on 01/08/2024.

An amendment will be posted no later than 3:00pm MST on

01/10/2024 with answer to the submitted questions.

All offers must be submitted to heather.clemons@va.gov and received no later than 5:00pm MST on 01/15/2024.

In order for offer to be considered, clause 852.219-75

MUST be completed and signed (even when completing 100% of the work and not subcontracting.

Base Year 02/01/2024 - 01/31/2025

Option Year 1 02/01/2025 - 01/31/2026 Option Year 2 02/01/2026 - 01/31/2027

Option Year 3 02/01/2027 - 01/31/2028 Option Year 4 02/01/2027 - 01/31/2029

LOA# 660-3640162A1-5053-856400-2520 010056100

Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

Name/Title:

Email:

Address:

Phone:

SAM UEI:

Cage Code:

TAX ID:

b. GOVERNMENT:

Contracting Officer Tim Myers, timothy.myers5@va.gov Department of Veterans Affairs Network Contracting Office

NCO 19

6162 South Willow Drive, Suite 300 Greenwood Village CO 80111

Contract Specialist Heather Clemons, heather.clemons@va.gov Department of Veterans Affairs Network Contracting Office

NCO 19

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Department of Veterans Affairs Financial Service Center PO Box 149971 Austin TX 78714-9971

FSC e-Invoice Contact Information: (877) 353-9791 FSC e-Invoice email: vafsccshd@va.gov All Invoices from the contractor shall be submitted electronically IAW VAAR Clause 852.232-72 Electronic Submission of Payment Requests. For any questions about the e-invoicing program, please contact the following:

Tungsten Network Client Services Phone: 1-877-489-6135 Link: https://www.tungsten-network.com/customer-campaigns/veteransaffairs/ VA Financial Service Center (FSC) Phone: 1-877-353-9791 For Invoice status tracking, the contractor should use the FSC Customer Engagement Portal, link: https://www.cep.fsc.va.gov/

B.2 STATEMENT OF WORK

1.1. CONTRACT TITLE: Housekeeping Services for the Veteran Affairs George E. Wahlen Medical Center Campus (VASLC), which includes main hospital Building 1 and 14, Buildings (2,3,4,5,6, 7, 8,9,16, 18, 38, 47, and 49) and the Fisher House.

1.2. GENERAL: This is a non-personnel service contract to provide housekeeping services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government.

1.3. DESCRIPTION OF SERVICES/INTRODUCTION: The Contractor shall provide all labor, supervision, management support, transportation, equipment, materials, and non-personal services necessary to provide complete hospital housekeeping, general housekeeping, and Regulated Medical Waste (RMW) collection as defined in this Performance Work Statement (PWS). The Contractor shall perform to the standards in this contract.

Technical Exhibits specify housekeeping services required to curtail the spread of healthcare-acquired infections and to maintain sanitary standards established for the listed facilities belonging to the VASLC. The Contractor shall perform all required services in a sanitary, safe, and aesthetically pleasing condition.

All references to locations and functions of rooms and areas are as they will exist at the contract commencement date. Such references do not necessarily indicate that these locations or functional designations will remain stable and may be changed by the Contracting Officer (CO) when necessary to adjust for mission requirements. Where specified, performance measurements and standards may be used to achieve a variety of goals, including but not limited to, the collection of data to test the practicability of a measure or standard, to identify less than required compliance, and to collect data in support of "quality assurance."

The Contractor shall also be prepared to present a briefing regarding the manner in which he/she intends to accomplish contractual obligations. The technical statement is required with a technical review as part of the evaluation process. The contractor shall address the technical evaluation factors in the presentation prior to award.

1.4. PLACE OF PERFORMANCE: The following locations below are where services are needed.

A. Veteran Affairs George E. Wahlen Medical Center Campus: 500 S. Foothill Blvd.

Salt Lake City, UT 84148 B. Main Hospital: Building 1-Chapel, Compensation & Pension, Dermatology Clinic, Library, Medical & Surgical Inpatient Units, Pharmacy, Patient Services Center (Admission), Prosthetics Offices, X-ray/Imaging Center, Rehabilitation Medicine & Rehab Clinics, Women's Clinic and Building 14 - Emergency Department, Geriatric Clinics, Internal Medicine Clinics, Laboratory/Blood Draw, Medical Intensive Care Unit (MICU), Optician/Eye Glasses, Primary Care Clinics, Surgical Suites /Surgical Intensive Care Unit (SICU), Information Desk-Main Lobby, VA Police (Main Lobby Info Desk), Veterans Learning & Telehealth Education Center (VLTEC), SPS C. Building 2: GRECC Offices D. Building 3: Inpatient Psychiatry Unit, North Star Substance Abuse Programs, Vocational Rehab Program, Mental Health Admin., MIRECC, Clothing Closet E. Building 4: AMMS/Logistics Service/Fiscal Service/Human Resources, Center for Learning (COL), Employee Assistance Program Office, Employee Health Clinic F. Building 5: Dietetics - Dining Room G. Building 6: Engineering H. Building 7: Laundry and Lab Research I. Building 8: Voluntary Services and Veterans Transportation Program, Canteen & Retail Store, Multipurpose Center (MPC), Gymnasium J. Building 9: Auditorium, TeleEducation Classroom K. Building 16: Mental Health Outpatient Clinics (General Mental Health Clinic, L. PTSD, Mood & Anxiety, MHICM) M. Building 18: Emergency Operations Center N. Building 32: Fisher House O. Building 38: Grounds and Maintenance P. Building 47: Orthotics Q. Building 49: Police Station

1.4.1 Hours of Operation-

The Contractor shall perform services required by this Performance Work Statement (PWS) beginning Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, and Saturday.

The contractor shall perform weekend services on Sundays and Saturdays as required by this PWS:

A. Main Hospital: Building 1-Chapel, Compensation & Pension, Dermatology Clinic, Library, Medical & Surgical Inpatient Units, Pharmacy, Patient Services Center (Admission), Prosthetics Offices, X-ray/Imaging Center, Rehabilitation Medicine & Rehab Clinics, Women's Clinic and Building 14 - Emergency Department, Geriatric Clinics, Internal Medicine Clinics, Laboratory/Blood Draw, Medical Intensive Care Unit (MICU), Optician/Eye Glasses, Primary Care Clinics, Surgical Suites /Surgical Intensive Care Unit (SICU), Information Desk-Main Lobby, VA Police (Main Lobby Info Desk), Veterans Learning & Telehealth Education Center (VLTEC), SPS B. Building 3: Inpatient Psychiatry Unit, North Star Substance Abuse Programs, Vocational Rehab C. Building 32: Fisher House D. Building 49: Police Station The contractor shall perform weekly services Monday, Tuesday, Wednesday, Thursday, and Friday as required by this PWS:

A. Building 2: GRECC Offices B. Building 3: Inpatient Psychiatry Unit, North Star Substance Abuse Programs, Vocational Rehab Program, Mental Health Admin., MIRECC, Clothing Closet C. Building 4: AMMS/Logistics Service/Fiscal Service/Human Resources, Center for Learning (COL), Employee Assistance Program Office, Employee Health Clinic D. Building 5: Dietetics - Dining Room E. Building 6: Engineering F. Building 7: Laundry and Lab Research G. Building 8: Voluntary Services and Veterans Transportation Program, Canteen & Retail Store, Multipurpose Center (MPC), Gymnasium H. Building 9: Auditorium, TeleEducation Classroom I. Building 16: Mental Health Outpatient Clinics (General Mental Health Clinic, PTSD, Mood & Anxiety, MHICM) J. Building 18: Emergency Operations Center K. Building 32: Fisher House L. Building 38: Grounds and Maintenance M. Building 47: Orthotics N. Building 49: Police Station The Contracting Officer Representative (COR) must approve any changes to the Contractor’s work schedule in advance.

First shift, 0700 – 1530 (3 employees) Second shift, 1500 – 2330 (6 employees) Third shift, 2300 – 0730 (3 employees) Fisher House (8-hour shift only) 0900 – 1730 (2 employees)

1.5.15 Standard - Schedule Changes: The Contractor shall submit written schedule changes to the COR at least 24 hours in advance of beginning the output.

1.5.16. Standard — Personnel Roster: The Contractor shall submit a copy of its personnel roster to the COR for all personnel working in the facility no later than 30 calendar days from the date of award. Updated personnel rosters (to include any required documentation for security/installation requirements for personnel) shall be submitted as changes occur and in sufficient lead time to allow/enable the Government to conduct required clearances prior to a new employee commencing with services. Proposed employees who have not been cleared and listed on the approved personnel roster shall not be allowed to work anywhere within VASLC.

Respiratory Protection involving the N95. This testing is for the N95 respirator and is provided by the Government to all Contractor employees required to wear them where exposure to Tuberculosis is possible. Contractor employees working in the Regulated Medical Waste area shall wear fluid-resistant disposable coveralls. Coveralls shall be removed prior to leaving this area when work is completed or upon being used in another area. Appropriate PPE will be required for Type III Service terminal cleaning.

1.8.4. Standard: All housekeeping personnel shall display a VASLC identification badge as part of their uniform. This identification badge shall be worn at all times and be clearly visible.

This ID remains the property of the Government and shall be returned upon contract completion or at the time an employee terminates employment. It is the Contractor's responsibility to ensure that all Government badges are returned to COR within 24 hours of termination. The government reserves the right to confiscate the identification badge whenever the need/situation arises. The COR and EH shall discuss the need to confiscate the badge prior to confiscating the identification badge.

*Immunizations should be provided if employee is not immune. Per the VHA Center for Engineering and Occupational Safety and Health Update: update January 2018*

1.9.6. Standard: Special immunizations and biological testing may be administered by the VASLC at Government expense in the event of unusual risk situations. If required by the VASLC Infection Control Committee (ICC), the Government will provide screening of Contractor staff. This will include Tuberculosis and Hepatitis-B test results.

Removal for such cause does not relieve the Contractor of the requirement to provide sufficient personnel to execute requirements under the contract.

1.11.10. Standard - Meetings and Committee Membership: The COR may require the Executive Housekeeper to attend scheduled and unscheduled meetings as required, at no additional cost to the Government.

1.13.3 Handling/Cleaning of Government Furniture/Equipment.

NOTE: The Contractor is advised that the Government, not the Contractor, is responsible for moving specific computerized medical, electrical, and/or electronic equipment.

1.14.5 Performance Requirements Summary (PRS): A document that captures in table form the statements, standards for each statement.

1.14.10. Advisory Documents: Directives, which the Contractor may use for information and guidance and which are not binding for compliance.

1.14.11. Blood borne Pathogens Standards: The Occupational Safety and Health Administration (OSHA) standard to eliminate or minimize occupational exposure to Hepatitis B Virus (HBV), Human Immunodeficiency Virus (HBV), and other blood borne pathogens.

1.14.12. Steadfast Policing: The clean-up of papers and any other debris, removing spills, vomitus, spots and marks from walls, loading docks, walkways, entrances, parking lots, interior planters, floors, carpets, furniture, exterior trash receptacles and cigarette ash trays/receptacles.

1.14.13. Disinfection Cleaning: Falls between the processes of physical cleaning and sterilization as the elimination of disease-producing microorganisms, but not spores, from inanimate objects via pasteurization or liquid chemicals. Create a clean, safe, attractive environment for patients, staff, and visitors.

1.14.14. Facility Defects: Flaws in the physical plant caused by age, breakdown, damage, or other causes. These may be cosmetic or causing further damage to personnel. The Government will identify defects as routine or emergency based upon urgency of repair.

1.14.15. Hard Surface Floors: Floor surfaces that do not require application or removal of floor finish or polishing. Examples include grouted tile floors in latrines and utility rooms.

1.14.16. Infection Control Committee (ICC): A designated group of hospital staff responsible for monitoring the total infection control program within the medical facility. VA and TJC consider housekeeping an integral part of the total infection control program.

1.14.17. Housekeeping Services: The hospital housekeeping department's primary function is to develop and maintain a sanitary, safe, and esthetically pleasing environment that will execute the primary mission of patient care. Contractor management, tasks, and standards shall be developed to maintain a health care environment that is in strict compliance with state, federal, local, and VASLC guidelines and regulations. The Contractor shall, in addition to all work areas identified under contract, execute any and all tasks required to execute required services under contract. This includes all areas in a room from the floor to the ceiling including lights.

1.14.18. Internal Emergency Clean Up: Emergency response by Contractor employees may be required (over and above routinely scheduled work) to provide for patients and staff welfare and safety of the building as a result of mass casualty situations or natural disasters. Examples include: facility defects, fire, mass illness or an injury situation. The facility shall be maintained, as closely as possible, in a hygienically clean condition during emergency situations.

1.14.19. The Joint Commission: A national organization dedicated to improving the care, safety, and treatment of patients in health care facilities, and publishers of the Joint Commission on Accreditation Manuals.

1.14.20. Key Personnel: Key personnel consist of the Executive Housekeeper and Shift Leaders. Mandatory Documents: Directives with which the Contractor is obligated to comply.

1.14.21. Non-Emergency Clean Up: The clean-up of paper, water, and any other debris, removing spills, vomitus, spots, and marks from walls, docks, entrances, parking lots, floors, carpets, and furniture. The Contractor shall provide emergency pickup and removal of spillage and other similar accidents throughout the facility during regular business hours, within 10 minutes after receiving notification of each incident. (This does not include hazardous spills).

1.14.22. Health-care acquired Infection: An infection acquired by patients and others during hospitalization, with diagnosis confirmed by clinical or laboratory evidence. Great danger arises with hospital infections because of the weakened condition of patients. The most effective method of defense is a clean, infection-free environment. Effective environmental sanitation is required to lessen hazards to the extent that health-care acquired infections may be consequence of exposure to contaminated air, dust, furnishings, equipment, and other fomites. Frequent and thorough cleaning of hospital interiors is necessary to reduce the number of pathogens. The main purpose is to physically remove microorganisms from the various fomites that might, in turn, transmit them to patients.

1.14.23. Patient Discharge Cleaning: This service encompasses total cleaning within the patient cubical area (in multi-bed rooms) or the entire room (for single-bed rooms) whenever the patient's stay has ended or when the patient has been transferred.

1.14.24. Performance Assessment Plan (PAP): A Plan, which provides the COR a systematic method to monitor Contract performance.

1.14.25. Quality: The Standard of Cleanliness of an Area: This is measured by the Contractor's compliance with Government mandated standards or service outputs.

1.14.26. Steadfast Policing: The clean-up of papers and any other debris, removing spills, vomitus, spots and marks from walls, loading docks, walkways, entrances, parking lots, interior planters, floors, carpets, furniture, exterior trash receptacles and cigarette ash trays/receptacles.

1.14.27. Regulated Medical Waste (RMW): Regulated Medical Waste is any waste from patients in strict or respiratory isolation or with wound and skin precautions; wastes from the laboratory; and other wastes, such as surgical waste, needles, syringes, and sharps, classified as infectious. Pathological waste is any waste, which includes anatomical parts of humans and animals, excluding human corpses and animal carcasses.

1.14.28. Total Disinfection Cleaning: The highest degree or level of disinfection through cleaning of all environmental surfaces (The interruption of the chain of infection.) Total disinfection cleaning is applicable to service Types I and III. The quality standard for performance of total disinfection cleaning is to significantly reduce the potential that large numbers of microorganisms on environmental surfaces will come into contact with patients. It requires that a specific task be performed in a systematic manner on a daily basis.

1.14.29. Surgical Areas: Refers to all rooms/areas in the VASLC where surgical or invasive diagnostic procedures are performed, to include operating rooms, endoscopy rooms, and recovery areas.

1.14.30. Infectious Disease Management – to prevent and minimize exposure to contagious disease and disrupting disease transmission the following are recommended by the CDC and VHA for all workers in Healthcare facilities.

1.15. FACILITY DEFECT REPORTS: The Contractor shall report noted facility defects (dripping faucet, loose window, graffiti, etc.) in writing within the same duty day of discovery. Emergency facility defects (such as broken water pipes, etc.) as soon as possible after discovery to facilitate repairs and shall be reported in writing by the end of the work shift.

1.16.7 Computer: The Government will provide one computer for the EH. The EH will be required to train and maintain the necessary clearances for use of a Government Computer along with compliance with the Rules of Behavior.