36C25520Q0285-002.docx

36C25520Q0285

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

657-20-1-6713-0001 36C25520Q0285 03- -2020 Emilio Ballentos emilio.ballentos@va.gov 913-946-1981 03-27-2020 11:00am EST 36C255 Department of Veterans Affairs Network Contracting Office (NCO) 15 3450 S 4th Street Trafficway Leavenworth KS 66048 X 334310 750 Employees N/A X

VISN 15

See Section B - Delivery Schedule for Details

36C255 Department of Veterans Affairs Network Contracting Office (NCO) 15 3450 S 4th Street Trafficway Leavenworth KS 66048

36C255 Department of Veterans Affairs Financial Services Center http://www.fsc.va.gov/einvoice.asp Austin TX 877-353-9791 512-460-5429 See CONTINUATION Page See Section B for Details

- TeleICU equipment Must interface with Philips ecaremanager software Non-OEM vendors must be an Authorized Distributor and must provide a Distributor Letter.

This is a Firm-Fixed Price procurement. FAR 4.11 states that Prospective contractors shall be registered in the System fo r Award Management (www.SAM.gov) database.

See CONTINUATION Page X X Emilio Ballentos Contracting Officer Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

(Continuation from Standard Form 1449, block 18A.)

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: NAME: ___________________________________

DUNS #: __________________________________

b. GOVERNMENT: CONTRACTING OFFICER 36C255

DEPARTMENT OF VETERANS AFFAIRS

NETWORK CONTRACTING OFFICE (NCO) 15

3450 S 4th STREET

LEAVENWORTH, KS 66048

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System for Award Management

3. INVOICES: Invoices shall be submitted:

[X] Upon acceptance and or installation of item(s)

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Department of Veterans Affairs Financial Services Center http://www.fsc.va.gov/einvoice.asp

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

B.2 GOVERNING LAW

Federal law and regulations, including the Federal Acquisition Regulations (“FAR”), shall govern this Contract. Commercial license agreements may be made a part of this Contract but only if both parties expressly make them an addendum. If the commercial license agreement is not made an addendum, it shall not apply, govern, be a part of or have any effect whatsoever on the Contract; this includes, but is not limited to, any agreement embedded in the computer software (clickwrap) or any agreement that is otherwise delivered with or provided to the Government with the commercial computer software or documentation (shrinkwrap), or any other license agreement otherwise referred to in any document. If a commercial license agreement is made an addendum, only those provisions addressing data rights regarding the Government’s use, duplication and disclosure of data (e.g., restricted computer software) are included and made a part of this Contract, and only to the extent that those provisions are not duplicative or inconsistent with Federal law, Federal regulation, the incorporated FAR clauses and the provisions of this Contract, including other attached addenda; those provisions in the commercial license agreement that do not address data rights regarding the Government’s use, duplication and disclosure of data shall not be included or made a part of the Contract. Federal law and regulation, including without limitation, the Contract Disputes Act (41 U.S.C. §601-613), the Anti-Deficiency Act (31 U.S.C. §1341 et seq.), the Competition in Contracting Act (10 U.S.C. §2304), the Prompt Payment Act (31 U.S.C. §3901, et seq.) and FAR clauses 52.212-4, 52.227-14, 52.227-19 shall supersede, control and render ineffective any inconsistent, conflicting or duplicative provision in any commercial license agreement. In the event of conflict between this clause and any provision in the Contract or the commercial license agreement or elsewhere, the terms of this clause shall prevail. Claims of patent or copyright infringement brought against the Government as a party shall be defended by the U.S. Department of Justice (DOJ). 28 U.S.C. § 516. At the discretion of DOJ, the Contractor may be allowed reasonable participation in the defense of the litigation. Any additional changes to the Contract must be made by contract modification (Standard Form 30). Nothing in this Contract or any commercial license agreement shall be construed as a waiver of sovereign immunity.

This Contract is Firm Fixed Price (FFP). The Contractor is required to provide the software, media, software license, and software maintenance/upgrade and technical support services for the computer software identified below. Software maintenance includes periodic updates, enhancements and corrections to the software, and reasonable technical support, all of which are customarily provided by the Contractor to its customers. Distribution of maintenance copies shall be accomplished by using an appropriate magnetic, electronic or printed media.

• FOB: Destination

B.3 STATEMENT OF WORK

VISN 15 TeleICU Equipment Refresh Background:

VISN 15 currently has all ICU beds equipped with TeleICU endpoints that allows VISN 23 to monitor the VISN 15 ICU patients using Philips eCareManager. VISN 23 implemented a Virtual ICU program to enable improved patient care through remote intensivist expertise and alerting algorithms based upon large population patient management experience. This coverage exists for approximately 250 ICU beds across the VA as a whole.

VISN 15 has been partnered with the VISN 23 Tele ICU to provide additional monitoring for ICU and step-down patients since 2013. Lab, ADT, and Vital Signs are currently interfaced with Philips eCareManager software and will need to remain so during the equipment refresh, a downtime may be expected for these interfaces.

99 beds/locations across VISN 15 will need audio/video endpoints refreshed that are compatible with the Philips eCareManager software. The endpoint refresh will include at minimum; camera, monitor, speaker, and microphone replacement.

Virtual ICU Initiative:

The Virtual ICU is a means of leveraging scarce clinical specialist resources such as highly skilled and experienced senior ICU nurses and staff-level intensivists. The goal is to provide consistent care for all interfaced TeleICU patients regardless of location, time of day, hospital, unit size, or structure. The Virtual ICU is in essence a means of bringing the “center of excellence” to the patient. The benefits include improved patient care, reduced ICU and hospital mortality for critically ill patients, reduced complications and adverse events, improved benchmarking, improved supervision and teaching on off-hours, enhanced staff, patient and family satisfaction, and improved use of resources.

The VISN 15 partnership with VISN 23’s Virtual ICU combines high-speed, high-resolution video-conferencing with an array of centralized real-time electronic monitoring systems that supplement traditional bedside monitoring tools and help the Virtual ICU physicians identify clinical changes and provide proactive treatment plans. Using this technology, VISN 23 uses clinicians to monitor VISN 15’s patients distributed across multiple remote ICUs. The Virtual ICU “command center” is located at the Minneapolis VA and houses a team consisting of board-certified intensivists, critical care registered nurses and administrative support staff. Each Virtual ICU clinician uses integrated workstations and monitors capable of accessing every patient in monitored ICUs: 1) A display of real-time automated visual alerts identifying patients with critical abnormal physiological parameters; 2) Real-time bedside physiologic monitor and wave-form displays; 3) Real-time electronic clinical information systems and bedside flow sheet data linked to all electronic bedside medical equipment; 4) PACS digital imaging; 5) Full access to the patient record in VistA/CPRS (including note-writing and order-entry); 6) Two-way high-resolution audio-visual display connected to each patient’s room; 7) A specially configured ICU oriented data dashboard for rapid access to key patient data.

Requirements:

The Contractor shall provide all labor, materials, tools and equipment, on-site training, maintenance, technical support, project management and supervision required to perform the work as further defined in the SOW/Specifications. Contractor shall include all travel and expenses, software, software licenses, hardware as included, interface software and hardware, and associated components required for the installation of a Virtual ICU system. The contract price shall include unlimited, perpetual, non-exclusive software and interface licenses for each product further defined in the individual Tasks included in the SOW/Specifications. This shall include a site license or a bed license depending on which is less expensive given the bed numbers for each hospital or facility. All products or equipment required to be installed at the individual facilities shall be shipped F.O.B.

The following tasks shall be performed, as needed. Additional details surrounding each task are included in the next sections.

Virtual ICU Audio/Video Endpoints Contractor shall furnish and install the following audio/video endpoints and quantities to the specified site ICUs. Contractor will supply mounting hardware if needed.

Contractor shall furnish and install the following audio/video endpoints and quantities to the specified site non-ICU locations. Contractor will supply mounting hardware if needed.

Contractor shall also supply 2 spare endpoints to each facility, for a total of 14 spare endpoints. No mounting hardware will be needed for the spares.

Remove Existing Hardware Contractor shall remove the current audio/video endpoints and mounting hardware if applicable at all VISN 15 VA facilities, with the exception of Kansas City’s 12 bed PCU which is not being replaced at this time. Kansas City’s 18 SICU and MICU units will need to be replaced. Hardware removal shall follow individual facility policies.

Special Services Contractor shall provide copies of the Operator/User Manual for the total number of quantities listed for each item at each location, either paper or electronic copies. Included in the contract price under the appropriate item.

Contractor shall provide training at each site.

Training on how to operate the endpoints shall be giving to nursing staff.

Training on maintenance shall be given to biomedical engineering staff at each facility.

All training shall be done on-site during the installation period of the new endpoints.

Warranty Service, Maintenance and Support:

All updates/version changes/upgrades that may be required shall be furnished by the Contractor throughout the duration of the warranty and contract periods.

Contractor will provide all repair services for the equipment provided for a period of 5 years.

Contractor will provide warranty coverage for 5 years from the start of the contract.

Interface Software and Hardware:

The Contractor shall provide any upgrades/version changes/updates to the endpoint interfaces for a period of five (5) years upon final acceptance of the above.

Audio-Visual Conferencing Equipment Integration The equipment provided shall integrate with VISN 15’s current Philips eCareManager software via Philip’s proprietary API (Application Programing Interface). Communication includes visual communication through cameras and audio communication via microphones and speakers. The contractor shall provide equipment that will allow the Philips eCareManager software to control the remotely located cameras (pan, tilt, zoom) and control audio communication (open or closed). Communications with the Virtual ICU application can be quickly enabled from the bedroom via activation of an alert button. Contractor will need to provide certification that their A/V system is currently interfaced with Philips eCareManager.

This task shall include the complete installation, implementation, configuration and testing of the interface with the contractor-provided audio-visual conferencing endpoints at each facility and at the Virtual ICU monitoring center in VISN 23.

The Contractor shall provide any upgrades/version changes/updates to the interfaces for a period of five (5) years upon final acceptance of the above at each location and during the authorized option renewal periods at no additional cost to the government from that submitted as part of this contract.

General Requirements:

The vendor must provide a video conferencing solution to be used in a clinical healthcare setting and be an approved vendor to operate within the Philips eCareManager program, current and future releases. The solution must be a total package of equipment and services to deliver a fully operating solution to each VA facility.

The video conferencing solution must also offer a wireless mobile cart platform that is integrated and compatible with Philips eCareManager.

The vendor must provide a full solution, providing the necessary accommodations to install the audio/video equipment. Any additional data cables or power to desired locations must be presented to the COR once the vendor has completed their site assessments.

Vendor must provide a written response to each item in the 4 tables below. For Table 3 (Technical Features), the vendor may provide checkmarks next to the requirements that their system includes.

Compatibility Requirements Provide a letter from Philips Inc. stating that their A/V system is currently compatible with the Philips eCareManager via the proprietary Philips API (Application Programming Interface).

Provide documentation that the A/V system solution is at minimum an FDA Class I medical device.

A/V Box Unit Physical specifications:

Provide the size specifications of the largest model offered

Provide the size specifications of the smallest model offered

Can the system be divided up and installed by its components?

If the system is divided up by its components, Contractor shall provide and install the cabling between the A/V unit and the component if an already installed cable from the previous system cannot be used. This requirement excludes power or network cabling from any VA closets to the A/V box itself, which shall be provided by the VA.

Does the A/V system have the option for a wireless cart?

Provide the size specification of the wireless mobile cart.

Technical Features:

Implementation:

The VA would like the first site to be installed within 30 days of contract approval with the remaining sites to follow, please provide a timeline of installation once contract is executed. Include if multiple sites can be installed in parallel, or if the sites must be installed in sequence.

Describe any room readiness assessments that will need to be completed as part of this contract

Describe the removal process for any existing A/V equipment

Describe the Installation process for the new A/V equipment

Should COVID-19 protective measures be in place at the VA hospital, please describe if the equipment may be installed by contractor’s installers. Include how this may effect the installation timeline.

Describe the Nursing User Training supplied via this contract

Describe the Biomedical Engineering and Technician Service Training supplied via this contract

Describe the warranty for the products provided in this contract.

System Maintenance/Repairs:

All system maintenance or repairs shall be performed during the normal working hours of 7:00 am – 5:30 pm CST unless it is identified as an emergency repair or otherwise agreed to by the COR. If it is considered to be an emergency then the Contractor will provide an immediate response no greater than 1 hour by telephone upon receipt of this notification. The time to complete any emergency repairs will be mutually agreed upon between the Contractor and the COR at the individual station. Included in routine system maintenance is the furnishing and installation of all upgrades, version changes and/or updates to the system as further defined in the SOW/Specifications. Continual software updates and patches shall be included in order to keep the software components at the most current software releases and to include software feature requests. It is understood by the Contractor that the licensed software contains critical product functionality that must meet the minimum needs of the Government and is the basis for the Government’s procurement of the system. Consequently, the Contractor agrees that the Government has the right to successor products, software updates, version changes and upgrades at no additional cost provided the Government has exercised its option for renewal of the maintenance as previously defined herein. All maintenance services will be provided in a timely manner as further defined herein and in accordance with the Contractor’s customary practice.

Operational Uptime Requirements. The system shall be operable and available for use 99.9% 24/7 unless otherwise stated. Downtime will be computed from notification of problems during normal work hours. Scheduled maintenance will be excluded from downtime during normal working hours as detailed herein. Operational Uptime will be computed during a month-long time period. Repeated failure to meet this requirement can subject the Contractor to Termination for Default action.

In addition to the on-site support required during normal working hours, the system maintenance and applications support shall include all telephone and remote support 24/7 x 365 days a year.

Contractor shall supply 2 spare endpoints to the government at each facility as part of this contract. If an issue occurs with an endpoint, the faulty endpoint will be replaced by the spare. The faulty endpoint will be sent back to the contractor for immediate replacement of the spare pool. If the replacement of the endpoint does not resolve the issue, please see #5, Response Time, below.

Response Time: The Contractor shall provide technical support during normal working hours as indicated in Section System Maintenance/Repairs or within a specified time agreed upon between the Field Service Engineer (FSE) and the COR or the COR’s designee. If the problem cannot be resolved over the phone or remotely, then an authorized representative of the company will commence work (on-site physical response) within twenty-four (24) hours during normal working hours (M-F 7:00am-5:30pm CST), excluding federal holidays listed below, and will proceed progressively to rectify the problem without undue delay. This service shall be provided at no cost to the government. The above shall apply to the Software Maintenance period provided during the first year and for any future option renewal periods authorized in writing by the CO as defined herein. Contractor shall be responsible to coordinate the method of response with the Primary VISN COR or designated alternate.

Federal Holidays observed by VISN 15 are:

New Year’s Day - Martin Luther King Day - President’s Day Memorial Day Independence Day - Labor Day Columbus Day - Veteran’s Day - Thanksgiving Day - Christmas Day *Or any other day specifically declared by the President of the United States to be a National Holiday.

The Contractor shall ensure that the associated software and hardware functions in conformance with the manufacturer’s standards/specification. Software/hardware shall operate as intended and communicate between all sites and equipment as required. This will be performed at no cost to the government. In addition to the updates, patches and/or enhancements, software maintenance shall include the following:

Installation and configuration for the software maintenance updates as well as required software diagnostics and trouble-shooting during the software maintenance/warranty period.

If requested by the COR at each individual site, the Contractor agrees to train System Administrator(s) for each location to assist with the installation and/or the software maintenance updates and backups which may become available.

Additional software application consultation shall be provided by the Contractor at no additional cost if required and requested by the COR to ensure full utilization of the system. Consultation can be in a form acceptable to both the Contractor and the COR including electronic means, on-site training during the performance of the software maintenance, or via telephone. The additional consultation shall be provided within fourteen (14) calendar days of receipt of request from the COR.

It is understood that the software will not contain any code (e.g., virus) that will disable the software, and if such code exists, the Contractor agrees to indemnify the government for all damages suffered as a result of such code.

The Contractor shall distribute maintenance updates or releases by using an appropriate magnetic, electronic, or printed media to the COR or COR’s designee. Alternatively, the Contractor may offer access to maintenance copies through its website.

Reports/Documentation: For any services performed on site (including software maintenance or emergency services as defined herein) the Contractor shall upon arrival at the VA facility check in with the COR or site POC before performing any warranty, repairs and/or maintenance services. This check in is mandatory. When the service is completed, the Contractor’s representative or FSE shall document services rendered on a legible ESR(s). A legible signed service report shall be provided directly to the COR/Site POC following completion of each call, and shall include equipment identification (i.e. serial number), date and time of service, description of services including latest version of software patch or upgrade, results of services, name of individual who performed the services and additional recommendations. Payment under this contract may be affected if a service report is not provided at the conclusion of each site visit.

In addition, the Contractor will devise and maintain an electronic service log for tracking of all services performed under this Contract. This electronic report shall include but not be limited to all service calls, updates, upgrades, version changes, or changes required to the system and special service requests generated throughout the duration of the contract. At a minimum, the log shall include all items indicated herein and/or as requested by the COR. This log can be web-based for easy access by the government and the Contractor. Contractor shall provide a sample of the above log for approval by the COR within thirty (30) calendar dates from commencement of services or as agreed upon with the Primary VISN COR.

All maintenance, repair and technical support shall be provided at no cost to the Government, at a minimum, during the first five years of the warranty period as defined herein.

System/Service Requirements:

Product Modification, Removal or Recall: Contractor shall complete the following in the event of a defect in the product provided.

If any product awarded under this solicitation requires modification, is removed or recalled by the Contractor or manufacturer, or if any required modification, removal or recall is suggested or mandated by a regulatory or official agency, the Contractor or manufacturer will immediately notify the Contracting Officer, in writing, by the most expeditious manner possible. Provide two copies of the notification, which shall include, but not be limited to the following:

Complete item description and/or identification, order numbers from customers and the contract number assigned as a result of an award on this solicitation.

Reasons for modifications, removal or recall.

Necessary instructions for return for credit, replacement or corrective action.

Provide written corrective action which will be taken by the Contractor if the above should occur within ten (10) calendar days of receipt of such notification.

Provide the above information to all agencies and VA Facilities who purchased the product. The Contracting Officer shall be provided a copy of the notification and a list of all agencies and/or VA facilities notified.

Contractor shall be responsible for any costs associated with the above (including replacement of the system).

Product Service Discontinuation: In the even that a Contractor-supplied piece of equipment has reached the end of life of the manufacturer’s service, Contractor will notify the COR or COR designee in a prompt manner. Contractor shall notify the COR or COR’s designee for any planned obsolescence of any supplied equipment.

System Access: In accordance with the Conformance Standards, the Contractor shall be granted reasonable access to the system to fulfill the obligations set forth in this Contract. In addition, Contractor shall also agree to adhere to VISN 15’s Security Guidelines set forth herein.

Service Manuals/Tools/Equipment: The VAMCs shall not provide tools, test equipment, service manuals or service diagnostic software to the Contractor to perform any services defined herein. The Contractor shall obtain, have on file, and make available to its FSE's all operational and technical documentation (such as; operational manuals and schematics), which are necessary to meet the requirements of this contract. The location and listing of the service data manuals, by name and/or the manuals themselves shall be provided to the COR and CO upon request.

Operating/Maintenance Manuals: In addition to the training materials, Contractor shall provide an electronic copy of the operating/maintenance and/or technical manuals and two (2) hard copies of the Administration and User Manuals necessary for the operation of the software to each COR/Site POC listed. Contractor herein grants authorization for the VISN to make multiple copies for internal use if necessary. Updated service manuals will be provided to the CO/COR/Site POC upon request with each major update.

Payment: Invoice for tasks shall be submitted upon completion of the installation, training and final acceptance of the equipment and software by the government at each site. Final acceptance will need to be signed by both the Contractor and COR per site. All invoices SHALL INCLUDE, at a minimum, the following information: Contract No., Purchase Order No., and itemized listing of equipment purchased.

Additional Charges: There will be no additional charges for any services performed by the Contractor without the written approval of the CO. Contractor understands that this is a firm fixed price contact and the Contract Price is all inclusive for all services and products defined herein.

Competency of Personnel Servicing Equipment: The Contractor shall have an established business, with an office and staff. The staff includes a “fully qualified” Field Service Engineer (FSE) and a “fully qualified” FSE who will serve as the backup.

“Fully Qualified” is based upon training and on experience in the field. For training, the FSE(s) has successfully completed a formalized training program, for the equipment identified in the statement of work. For field experience, the FSE(s) has sufficient experience with respect to maintenance required under this Contract.

The FSEs shall be authorized by the Contractor to perform the software maintenance services. All work shall be performed by “Fully Qualified” competent FSEs. The Contractor shall provide written assurance of the competency of their personnel and a list of credentials of approved FSEs for each make and model the Contractor services at the VAMC. The CO may authenticate the training requirements, request training certificates or credentials from the Contractor at any time for any personnel who are servicing or installing any VAMC equipment. The Government may require the Contractor to remove an FSE from the Government facility if the FSE is not performing in accordance with contract requirements.

Pre-Work Orientation: Contractors’ employees may be asked to attend a brief pre-work, meeting either face to face or by phone to cover relevant topics including but not limited to the scope of work, security, and safety issues such as:

1. Infection control

2. Privacy Training

3. VA On-site Security Guidelines such as:

Some sites require contractors to check in and out with the VA Police or Biomed each day before returning to or after leaving the area of work.

Some sites require contractors to be badged in to restricted areas like the ICU.

Some sites may require the contractor to have an escort assigned to accompany them to and from the job site.

The Contractor shall be responsible to ensure Contractors’ and Sub-contractors’ employees providing work on this contract are fully trained and competent to perform the required work.

Contractors must follow all VA infection control guidelines when working in VA environments such as ICUs where patients are critically ill.

Unauthorized Use of Government Equipment: The Contractor shall not allow his/her employees, including Subcontractors’ employees, to open desk drawers, cabinets, or to use office equipment, including the use of non-pay telephones for any purpose other than a local emergency call.

The Contractor shall be responsible to provide all necessary equipment, tools, parts, and materials to perform the work. The Government shall not be obligated to provide any equipment, tools, parts, and materials to assist the Contractor in performing the work.

Identification, Parking, Smoking, and VA Regulations (For any onsite services):

The Contractor's employees and/or subcontractors approved by the COR shall wear visible identification at all times while on the premises of the VAMC facilities within the VISN.

It is the responsibility of the Contractor to park in the appropriate designated parking areas. Information on parking is available from the VA Police Section. The VAMC will not invalidate or make reimbursement for parking violations of the Contractor under any conditions.

Any interior or exterior doors that shall be unlocked to gain access shall be kept locked during the performance of work unless it results in the creation of a safety hazard. In those instances the Contractor is responsible to take necessary actions to maintain the same level of security prior to gaining access/performing work. Should any other devices need to be unlocked like an entry gate, those devices shall be locked immediately upon entry or exit. At no time shall the Contractor allow any unauthorized person into a locked area.

Due to the nature of working at a Government facility, the Contractor's staff may be required to sign in and out each day at a designated location determined by the COR or designee.

The Contractor agrees that none of its officers or employees shall use or reveal any research, statistical, medical, or security information which may be obtained during the performance of the work or as a result their presence on Government premises without the written consent of the Government Smoking is prohibited inside any buildings in VISN 15 and several VISN 15 facilities do not allow smoking on VA grounds.

Possession of weapons is prohibited.

COVID-19

The TeleICU is a vital part of providing veterans the care they need amid the COVID-19 outbreak. As such, the VA wishes to install the A/V systems provided in this contract as quickly as possible to allow for remote monitoring of ICU patients.

Any delays in obtaining the equipment or delays in installation by the Contractor must be disclosed as part of the Contractor’s response.

B.4 PRICE/COST SCHEDULE

ITEM INFORMATION

8 - audio/video endpoint w/software and supporting hardware

2 - audio/video endpoint w/software and supporting hardware (Spare) Must have 5-year support on hardware and software

6 - audio/video endpoint w/software and supporting hardware

2 - audio/video endpoint w/software and supporting hardware (Spare) Must have 5-year support on hardware and software

8 - audio/video endpoint and supporting hardware w/ 5-year support 2 - audio/video endpoint w/software and supporting hardware (Spare) Must have 5-year support on hardware and software

18 - audio/video endpoint w/software and supporting hardware 2 - audio/video endpoint w/software and supporting hardware (Spare) Must have 5-year support on hardware and software

8 - audio/video endpoint w/software and supporting hardware

2 - audio/video endpoint w/software and supporting hardware (Spare) Must have 5-year support on hardware and software

14 - audio/video endpoint w/software and supporting hardware

2 - audio/video endpoint w/software and supporting hardware (Spare) Must have 5-year support on hardware and software

33 - audio/video endpoint w/software and supporting hardware

2 – audio/video endpoint w/software and supporting hardware (Spare) Must have 5-year support on hardware and software

1 – Topeka SIM Lab 1 – Wichita Resident Room 1 – Kansas City Fellows Room 1 – Columbia Conference Room Must have 5-year support on hardware and software

Please Submit an Official Details Quote GRAND TOTAL

B.5 DELIVERY SCHEDULE

ITEM NUMBER

Department of Veterans Affairs Colmery-O'Neil VA Medical Center 2200 Gage Blvd.

Topeka, KS 66622 0001

USA

Or Provide Your ____ Days ARO

Department of Veterans Affairs Dwigth D. Eisenhower VA Medical Center 4101 S. 4TH Street Leavenworth, KS 66048 5014

USA

Or Provide Your ____ Days ARO

Department of Veterans Affairs Robert J. Dole VA Medical Center 5500 E. Kellogg Avenue Wichita, KS 67218 1607

USA

Or Provide Your ____ Days ARO

Department of Veterans Affairs Kansas City VAMC 4801 Linwood Blvd Kansas City, MO 64128 2226

USA

Or Provide Your ____ Days ARO

Department of Veterans Affairs Marion VA Medical Center 2401 West Main St.

Marion, IL 62959 1188

USA

Or Provide Your ____ Days ARO

Department of Veterans Affairs Harry S. Truman Memorial Veterans Hospital 800 Hospital Drive Columbia, MO 65201 5275

USA

Or Provide Your ____ Days ARO

Department of Veterans Affairs St. Louis VA Medical Center - John Cochran 915 North Grand Blvd.

St. Louis, MO 63106 1621

USA

Or Provide Your ____ Days ARO

36C25520Q0285

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SECTION C - CONTRACT CLAUSES

ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS Clauses that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The following clauses are incorporated into 52.212-4 as an addendum to this contract:

C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

http://www.acquisition.gov/far/index.html http://www.va.gov/oal/library/vaar/

(End of Clause)

C.2 SUPPLEMENTAL INSURANCE REQUIREMENTS

In accordance with FAR 28.307-2 and FAR 52.228-5, the following minimum coverage shall apply to this contract:

(a) Workers' compensation and employers liability: Contractors are required to comply with applicable Federal and State workers' compensation and occupational disease statutes. If occupational diseases are not compensable under those statutes, they shall be covered under the employer's liability section of the insurance policy, except when contract operations are so commingled with a Contractor's commercial operations that it would not be practical to require this coverage. Employer's liability coverage of at least $100,000 is required, except in States with exclusive or monopolistic funds that do not permit workers' compensation to be written by private carriers.

(b) General Liability: $500,000.00 per occurrences.

(c) Automobile liability: $200,000.00 per person; $500,000.00 per occurrence and $20,000.00 property damage.

(d) The successful bidder must present to the Contracting Officer, prior to award, evidence of general liability insurance without any exclusionary clauses for asbestos that would void the general liability coverage.

(End of Clause)

C.3 52.217-6 OPTION FOR INCREASED QUANTITY (MAR 1989)

The Government may increase the quantity of supplies called for in the Schedule at the unit price specified. The Contracting Officer may exercise the option by written notice to the Contractor within 1 Year. Delivery of the added items shall continue at the same rate as the like items called for under the contract, unless the parties otherwise agree.

(End of Clause)

C.4 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 30 Days; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 60 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed five (5) years.

(End of Clause)

C.5 52.219-8 UTILIZATION OF SMALL BUSINESS CONCERNS (OCT 2018)

(a) Definitions. As used in this contract— HUBZone small business concern means a small business concern, certified by the Small Business Administration that appears on the List of Qualified HUBZone Small Business Concerns maintained by the Small Business Administration.

Service-disabled veteran-owned small business concern—

(1) Means a small business concern—

(i) Not less than 51 percent of which is owned by one or more service-disabled veterans or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more service-disabled veterans; and

(ii) The management and daily business operations of which are controlled by one or more service-disabled veterans or, in the case of a service-disabled veteran with permanent and severe disability, the spouse or permanent caregiver of such veteran.

(2) Service-disabled veteran means a veteran, as defined in 38 U.S.C. 101(2), with a disability that is service-connected, as defined in 38 U.S.C. 101(16).

Small business concern means a small business as defined pursuant to Section 3 of the Small Business Act and relevant regulations promulgated pursuant thereto.

Small disadvantaged business concern, consistent with 13 CFR 124.1002, means a small business concern under the size standard applicable to the acquisition, that—

(1) Is at least 51 percent unconditionally and directly owned (as defined at 13 CFR 124.105) by—

(i) One or more socially disadvantaged (as defined at 13 CFR 124.103) and economically disadvantaged (as defined at 13 CFR 124.104) individuals who are citizens of the United States; and

(ii) Each individual claiming economic disadvantage has a net worth not exceeding $750,000 after taking into account the applicable exclusions set forth at 13 CFR 124.104(c)(2); and

(2) The management and daily business operations of which are controlled (as defined at 13.CFR 124.106) by individuals, who meet the criteria in paragraphs (1)(i) and (ii) of this definition.

Veteran-owned small business concern means a small business concern—

(1) Not less than 51 percent of which is owned by one or more veterans (as defined at 38 U.S.C. 101(2)) or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more veterans; and

(2) The management and daily business operations of which are controlled by one or more veterans.

Women-owned small business concern means a small business concern—

(1) That is at least 51 percent owned by one or more women, or, in the case of any publicly owned business, at least 51 percent of the stock of which is owned by one or more women; and

(2) Whose management and daily business operations are controlled by one or more women.

(b) It is the policy of the United States that small business concerns, veteran-owned small business concerns, service-disabled veteran-owned small business concerns, HUBZone small business concerns, small disadvantaged business concerns, and women-owned small business concerns shall have the maximum practicable opportunity to participate in performing contracts let by any Federal agency, including contracts and subcontracts for subsystems, assemblies, components, and related services for major systems. It is further the policy of the United States that its prime contractors establish procedures to ensure the timely payment of amounts due pursuant to the terms of their subcontracts with small business concerns, veteran-owned small business concerns, service-disabled veteran-owned small business concerns, HUBZone small business concerns, small disadvantaged business concerns, and women-owned small business concerns.

(c) The Contractor hereby agrees to carry out this policy in the awarding of subcontracts to the fullest extent consistent with efficient contract performance. The Contractor further agrees to cooperate in any studies or surveys as may be conducted by the United States Small Business Administration or the awarding agency of the United States as may be necessary to determine the extent of the Contractor's compliance with this clause.

(d)(1) The Contractor may accept a subcontractor's written representations of its size and socioeconomic status as a small business, small disadvantaged business, veteran-owned small business,…