36C25223Q0283.docx

36C25223Q0283

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE

DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a.

PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

UEI:

EFT:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE

ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26.

TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212

-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNAT

URE OF OFFEROR/CONTRACTOR

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C25223Q0283 02-03-2023 Eastmead,Lori 414-844-4840 02-15-2023

9:00AM

CST

36C252 Department of Veterans Affairs Great Lakes Acquisition Center (GLAC) 115 S 84th Street, Suite 101 Milwaukee WI 53214-1476 X 561621 $22 Million N/A X 36C252 Clement J. Zablocki VA Medical Center Department of Veterans Affairs 5000 W. National Avenue Milwaukee WI 53295-0001 36C252 Department of Veterans Affairs Great Lakes Acquisition Center (GLAC) 115 S 84th Street, Suite 101 Milwaukee WI 53214-1476

Department of Veterans Affairs Financial Services Center PO Box 149971 Austin TX 78714-9971 877-353-9791 512-460-5540 x See CONTINUATION Page Provide maintenance, preventive maintenance, and emergency service and repairs of the building security system located throughout VISN 12.

See CONTINUATION Page 695-3630162-6127-851100-3223 010040700 X x Lori Eastmead Contracting Officer

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA (continuation from Standard Form 1449)

OFFERORS MUST COMPLETE AND RETURN ALL INFORMATION DESIGNATED HEREIN PRIOR TO THE TIME SPECIFIED IN BLOCK 8 OF SF 1449 IN ORDER TO BE CONSIDERED FOR AWARD.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

1. CONTRACT ADMINISTRATION: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

CONTRACTOR NAME _____________________________________

ADDRESS ________________________________________________

CITY-STATE-ZIP __________________________________________

POINT OF CONTACT/TITLE ________________________________

SAM UEI NO. ____________________________________________

CAGE CODE _____________________________________________

CONTRACTOR’S PAST PERFORMANCE POINT OF CONTACT

(IF DIFFERENT THAN ABOVE):

NAME: __________________________________________

EMAIL ADDRESS:_________________________________

b. GOVERNMENT: LORI EASTMEAD, CONTRACTING OFFICER

CONTRACTING OFFICE CODE: 36C252

MILWAUKEE WI 53214

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

a. FAR 52.232-33 PAYMENT BY ELECTRONIC FUNDS TRANSFER – SYSTEM FOR AWARD MANAGEMENT (OCT 2018)

3. INVOICES:

a. Invoices shall be submitted monthly in arrears in accordance with 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)

b. Payments shall be made in arrears upon receipt of a properly prepared invoice. The monthly billing cycle will have one invoice each month for all locations that are in this contract.

c. The VA has mandated electronic invoice submission to the Veterans Affairs Financial Services Center (VAFSC). VAFSC has partnered with Tungsten Network e-Invoicing network, for submissions of all electronic invoices to VA. Tungsten Network electronic invoicing is free to all VA vendors. In order to submit electronic invoices, all VA vendors must register with Tungsten Network by submitting an email to VA.Registration@Tungsten-Network.com or calling 1-877-489-6135 for Enrollment.

d. Contractor shall submit an electronic invoice by the tenth (10th) of the following month services were performed to the Veterans Affairs Financial Services Center (VAFSC) e-Invoice through the website at https://portal.Tungsten-Network.com/Login.aspx. For questions regarding the submission of VA electronic invoices, Tungsten Network customer service may be contacted at 1-877-489-6135.

e. All invoices shall reference the vendor’s name and address, customer name, contract number, appropriate obligation/funding order number, description of services provided, quantity, unit price, and total invoice amount (any additional info). Invoices shall also include any payment discount terms.

4. GOVERNMENT INVOICE ADDRESS (See SF1449 Block 18):

a. All invoices from the contractor shall be submitted electronically in accordance with 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)

b. Facsimile, e-mail, and scanned documents are not acceptable forms of submission for payment requests.

c. VA’s Electronic Invoice Presentment and Payment System – The Veterans Affairs Financial Services Center (VAFSC) uses a third-party contractor, Tungsten Network e-Invoice, to transition vendors from paper to electronic invoice submission. Please go to this website: http://www.tungsten-network.com/customer-campaigns/veteransaffairs/ to begin submitting electronic invoices, free of charge.

d. As of July 1, 2020, the VA10091 form has been eliminated and the VAFSC is requiring our vendors to update and add their information in the Customer Engagement Portal (CEP) at https://www.cep.fsc.va.gov/. This is for new vendors being added to FMS only.

e. For assistance setting up e-Invoice, the below information is provided:

i. * Tungsten Network e-Invoice Setup Information: 1-877-489-6135

* Tungsten Network e-Invoice email: VA.Registration@Tungsten-Network.com

* FSC e-Invoice Contact Information: 1-877-353-9791

* FSC e-invoice email: vafsccshd@va.gov

5. ACQUISITION OF COMMERCIAL ITEMS:

This Request for Quote (RFQ) solicitation is issued under the authority of FAR Part 13.5 Simplified Procedures for Certain Commercial Items in which simplified acquisition procedures in FAR Part 13 will be used. FAR Part 14 and 15 will not be used. From this RFQ, the Government intends to award a firm fixed price contract where the contractor provides a price that is not subject to any adjustment on the basis of the contractor’s cost experience in performing the contract.

6. SITE VISIT: It is strongly suggested and expected that the offeror inspect the campus to be serviced to fully understand the nature of the work and the conditions under which the work is to be performed. In no case shall failure to inspect the campus constitute grounds for a claim after contract award.

SITE VISIT IS SCHEDULED FOR THURSDAY FEBRUARY 9, 2023, AT 1:00 PM LOCAL TIME. ALL INTERESTED PARTIES TO MEET KEVIN BAIER (414-384-2000 X45717), MARTIN J. RUNGE, CHIEF OF POLICE (414-384-2000 X42154) AND PAUL BACHMANN, PHYSICAL SECURITY SPECIALIST (414-384-2000 X42023) AT 5000 W. NATIONAL AVENUE, MILWAUKEE, WI, BUILDING 111 POLICE OPERATIONS ROOM 1116.

PLEASE NOTE: WHILE ON CAMPUS, ALL PERSONS WILL BE REQUIRED TO WEAR MASKS INSIDE ANY VAMC BUILDING AND WHILE TRAVELING IN VEHICLES FOR PURPOSES OF THE SITE VISIT.

7. RFQ QUESTIONS:

To maintain integrity of this solicitation and subsequent award date, all offerors are advised that any question and answer requests must be submitted in a written form via e-mail to the Contracting Officer Lori.Eastmead@va.gov no later than MONDAY FEBRUARY 13, 2023, AT NOON LOCAL TIME. Contracting will issue a consolidated response via solicitation amendment to https://sam.gov Contract Opportunities within 2 business days to all parties

8. CONTRACTING OFFICER AUTHORITY:

The Contracting Officer is the only person authorized to approve changes or modify any of the requirements under this contract. The Contractor shall communicate with the Contracting Officer on all matters pertaining to contract administration. Only the Contracting Officer is authorized to make commitment or issue changes that will affect price, quantity or quality of performance of this contract. In the event the Contractor effects any such change at the direction of any person other than the Contracting Officer, the change shall be considered to have been made without authority and no adjustment will be made in the contract price to cover any increase in cost incurred thereof.

9. IDENTIFICATION, PARKING, SMOKING AND VA REGULATIONS:

a. All VA property is considered Federal property and all Federal laws are applicable.

b. It is the responsibility of the Contractor to park in the appropriate designated parking areas. Information on parking is available from the VA Police Section. The VA will not invalidate or make reimbursement for parking violations of the Contractor under any conditions.

c. All VA facilities are drug free. Possession of drugs, to include Marijuana and all Marijuana bi-products are prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.

d. All contractor personnel are required to adhere to all VA rules and regulations.

e. Smoking is prohibited on the entire campus, both inside and outside the VA Facility

f. Possession of weapons is prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.

g. VHA DIRECTIVE 1192: This Veterans Health Administration (VHA) directive establishes policy and provides guidance for the prevention of seasonal influenza in VHA facilities through the vaccination or masking of health care personnel (HCP). AUTHORITY: Title 38 United States Code (U.S.C.) 7301(b), 7318(b). Contractor is responsible in ensuring that all aspects of this directive are implemented, including providing face masks and influenza vaccines for all employees working at a VA facility.

10. VHA SUPPLEMENTAL CONTRACT REQUIREMENTS FOR COMBATTING COVID-19

1. Contractor employees who work in or travel to VHA locations must comply with the following:

a. Documentation requirements:

1) If fully vaccinated, contractors shall show proof of vaccination.

i. NOTE: Acceptable proof of vaccination includes a signed record of immunization from a health care provider or pharmacy, a copy of the COVID-19 Vaccination Record Card (CDC Form MLS-319813_r, published on September 3, 2020), or a copy of medical records documenting the vaccination.

2) If unvaccinated, contractors shall show negative COVID-19 test results dated within three calendar days prior to desired entry date. Test must be approved by the Food and Drug Administration (FDA) for emergency use or full approval. This includes tests available by a doctor’s order or an FDA approved over-the-counter test that includes an affiliated telehealth service.

3) Documentation cited in this section shall be digitally or physically maintained on each contractor employee while in a VA facility and is subject to inspection prior to entry to VA facilities and after entry for spot inspections by Contracting Officer Representatives (CORs) or other hospital personnel.

4) Documentation will not be collected by the VA; contractors shall, at all times, adhere to and ensure compliance with federal laws designed to protect contractor employee health information and personally identifiable information.

2. Contractor employees are subject to daily screening for COVID-19 and may be denied entry to VA facilities if they fail to pass screening protocols. As part of the screening process contractors may be asked screening questions found on the COVID-19 Screening Tool. Check regularly for updates.

a. Contractor employees who work away from VA locations, but who will have direct contact with VA patients shall self-screen utilizing the COVID-19 Screening Tool, in advance, each day that they will have direct patient contact and in accordance with their person or persons who coordinate COVID-19 workplace safety efforts at covered contractor workplaces. Contractors shall, at all times, adhere to and ensure compliance with federal laws designed to protect contractor employee health information and personally identifiable information.

3. Contractor must immediately notify their COR or Contracting Officer if contract performance is jeopardized due to contractor employees being denied entry into VA Facilities.

1. For indefinite delivery contracts: Contractor agrees to comply with VHA Supplemental Contract Requirements for any task or delivery orders issued prior to this modification when performance has already commenced.

11. SECURITY & PRIVACY CONTROL:

PIV Card:

Applies to unsupervised, full-time, logical and/or physical access for more than 6 months OR more than 180 aggregate days in a one-year period.

Defined in VA Directive 0735 as: “Personal Identity Verification (PIV) Credential: An identification card that complies with FIPS 201 and related guidance that contains a photograph and stored identity information so that the claimed identity of the cardholder can be verified by another person or an automated process. PIV credentials are issued to persons requiring routine access to VA facilities or information systems.”

All contractor employees are subject to the same level of investigation as VA employees who have access to VA Sensitive Information. The level of background investigation commensurate with the level of access needed to perform in accordance with the statement of work is: Special Agreement Check (SAC) & National Agency Check with Inquiries (NACI). This requirement is applicable to all subcontractor personnel requiring the same access.

The current fees associated with background investigations are as follows:

The SAC fingerprints is $20. This fee is the responsibility of the Contractor and will be billed accordingly.

Routine Access and Personal Identity Verification of Contractor Personnel:

The Contractor shall comply with agency personal identity verification procedures identified in the contract that implement Homeland Security Presidential Directive-12 (HSPD-12), Office of Management and Budget (OMB) guidance M-05-24 and Federal Information Processing Standards Publication (FIPS PUB) Number 201.

The Contractor shall account for all forms of Government-provided identification issued to the Contractor employees in connection with performance under this contract. The Contractor shall return such identification to the issuing agency at the earliest of any of the following, unless otherwise determined by the Government:

(1) When no longer needed for contract performance.

(2) Upon completion of the Contractor employee’s employment.

(3) Upon contract completion or termination.

The Contracting Officer may delay final payment under a contract if the Contractor fails to comply with these requirements.

It shall be the responsibility of the prime Contractor to return such identification to the VA.

SPECIFICATIONS/DESCRIPTION/WORK STATEMENT

(Maintenance and Repair of the Milwaukee VAMC’s Building Security Systems)

1. SCOPE OF WORK

The contractor shall provide management, supervision, labor, equipment, supplies, repair parts, regular inspections, complete maintenance, and emergency services for facility building security systems to include all required certifications for the security systems components and OSHA requirements. The contractor shall have an operations and maintenance plan to provide a fulltime technician on site at the Clement J. Zablocki VA Medical Center (VAMC) 5000 West National Avenue Milwaukee, Wisconsin 53295 to include proper maintenance plan for the other locations under the Milwaukee VA Medical Center.

The entire security network system shall be maintained, and the facility is expected to provide security to control the integrity of our environment, particularly in Mental Health and other patient care areas. The entire complex is under a 24 hours per day, 7 days per week (24/7) operations plan. The Medical Center operates 24/7 to maintain Mental Health wards, Acute Care wards, nursing home environment, Domiciliary program, ICU units and an Emergency Department. VAMC has a 24/7 Police department that controls all physical security equipment and must always be operational. Below are specifics and contractor shall provide proper certifications, knowledge, and expertise for each element:

This is an all-inclusive contract for security systems for the VAMC and contractor shall provide services, programming, upgrades, licensing, and complete maintenance listed in the scope of work at the various locations. Clement J. Zablocki VA Medical Center (VAMC) Campus 5000 W. National Ave Milwaukee, WI 53295, Milo C. Huemphner (Green Bay Community Out-Patient Clinic) CBOC 2851 University Ave. Green Bay, WI 54311, Union Grove Community Out-Patient Clinic 21425 Spring St. Union Grove, WI 53182, John H. Bradley (Appleton Community Out-Patient Clinic) CBOC 10 Tri Park Way Appleton, WI 54914, Cleveland Community Out-Patient Clinic 1205 North Ave. Cleveland, WI 53015, Milwaukee VAMC Community Resource Referral Center (CRRC) 1818 N Dr Martin Luther King Drive, Milwaukee, WI 53212, Human Recourses (HR) 135 S. 84th Street, Milwaukee WI 53214 at the Honey Creek Corporate Building and the Great Lakes Acquisition Center (GLAC) 115 S. 84th Street, Milwaukee, WI 53214 at the Honey Creek Corporate Building.

The contractor shall have an operations and maintenance plan to provide a fulltime technician on site at the Milwaukee VA Medical Center Complex Monday thru Friday, 8 hours each day from 7:30am to 4:00pm and to include proper maintenance plan for all locations stated above. The contractor’s on-site technician shall complete, cleaning, inspecting, calibrating, and changing parts to maintain the security systems and associated equipment at the highest performance levels; maintaining accurate records and data; and exhibiting strong technical, interpersonal, and problem-solving skills.

This shall include without limitation, manufacture products as Pegasys/P-2000, Metasys/building automation for security points, J85, Pelco, Axis, Milestone, Marathon, Bosch Intrusion, Bosch Security Escort, Bosch Request to Exit Systems, Schlage, Site Manager, Personal Identity Verification (PIV), USAccess, HID Compliant Physical Access Control, Assa Abloy, Everfocus, Web Contact, Aiphones, Talk-a-Phones, Tripp Lite, Johnson Controls Inc. Alarm Control Corporation, Doortronics, Ultra Tech, Electronic Security Device (ESD) Company, Altronix, Milestone thermal image systems/cameras/computers, approved Switch Elite Drone and Miscellaneous.

Equipment/Systems includes:

Below are the current counts to the VA Milwaukee Medical Center, Honey Creek GLAC, Honey Creek HR, Appleton Clinic, Cleveland Clinic, Green Bay Clinic, Union Grove Clinic, and the CRRC security systems.

EQUIPMENT

Access Control System Service

Server Host/Workstation

Access Control System (ACS)

Badging Workstation

Controllers/Pwr Supply/Co

Access Control Panel

ACS Communication Equipme

Battery (Repair cc 15 & 1

ACS Power Supply

Portal Equipment/Device S

Portal Access Reader

Portal Access Reader w/Ke

Locking Hardware

Position Indicator

Egress/Request to Exit

Additional Sensors & Devices

CCTV/Video System Service

CCTV - Control Equipment

CCTV - Comm Equipment

CCTV - Power Equipment

CCTV - Camera Equipment

Adjustments

Call For Assist Stations

Bosch Intrusion Systems

Aiphone Intercom Systems

SYSTEMS

A. PEGASYS OPERATOR WORKSTATIONS with software (including associated equipment unique to each operator workstations to include compliance personal identity verification system verification systems and all programming and upgrades (e.g., computers, monitors, printers, badging camera, Power supplies etc.).

B. Security points resident on METASYS Building Automation System. Includes all wiring/cabling, controllers, panels, and terminal devices, CK720, CK721, CK721A, RDR2, RDR2SA boards, IO-8 boards (e.g., Pegasys interface modules/units, door contacts, duress buttons, PIR’s, annunciator panels/lights, egress buttons, motion detectors, lock mechanisms, request to exits, power supplies, Maglocks, Strikes etc.).

C. Security points resident on PEGASYS/P-2000 Security System. Includes all wiring/cabling, controllers, panels, terminal devices, remote access, switches, CK720, CK721, CK721A, RDR2, RDR2SA boards, IO-8 boards, battery back-up systems, PIV compliance, USAccess (e.g. door contacts, hard wire duress buttons, PIR’s, annunciators panels/lights, egress buttons, motion detectors, lock mechanisms, card readers (PIV HID Multiclass Compliance and Physical access control), request to exits, Power supplies, Maglocks, Strikes etc.).

D. CCTV systems controlled/monitored by the police and VAMC employees. Includes all cameras, wiring/cabling, monitors, workstations, video recorders, servers, decoders, switchers/controllers, remote access, DVN’s, DVR’s, POE switches with name brands as Pelco, Milestone, Everfocus, Axis, Site Manager, Netgear, Nitek and Genex.

E. Bosch security Escort system interface modules/units, duress buttons, annunciator panels/lights, receiver’s wires, and cables.

F. Bosch Intrusion systems interface with panels, terminals, door contacts, PIR’s, request to exits, motion detectors and wires.

G. Security intercom systems, Aiphones, Talk-a-Phones, excluding Elevator intercom; includes all wiring/cabling, controllers and terminal devices, servers (e.g. speakers, call buttons, annunciator panels/lights, cameras, cables/wires etc.).

H. Police operations, Police offices, building 123 operations, offices, security garage operations and 3C operations, consist of monitors, CCTV systems, servers, DVN’s, DVR’s CPU’s, KVM switches, server racks, equipment identified as, APC/UPS battery back-up systems, OT systems, Netgear, Nitek, Genex, UTP video systems, Leviton, POE switches and Black Box.

I. Badging station for Personal Identity Verification (PIV) and also known as USAccess of Federal Employees and Contractors. PIV Compliance for all Physical Access Control Systems (PACS) and meet Federal Information Processing Standard 201 (FIPS 201) compliance. Standards. Must follow all HSPD 12 credentials which have been developed collectively with contributions from various Federal groups including the National Institute for Standards and Technology (NIST), the Government Smart Card Interagency Advisory Board (GSC-IAB), and the Federal Identity Credentialing Committee (FICC).

J. Security operations technical room for contractor technicians.

K. New Thermal Image system based on the COVID-19 related situations, which includes new Thermal image cameras, Milestone software, Tyco software, Computers, and networking.

L. Switch Blade Drone system, with software, and all equipment to operate the drone.

2. CONTRACT EFFORT REQUIRED

A. Contractor shall maintain an office with enough qualified technical staff/mechanics to render on-site emergency services, within four (4) hours of notification by the VAMC and eight (8) hours for the Appleton, Green Bay and Union Grove Clinics on all system components under contract. Contractor shall provide an onsite tech Monday thru Friday, 8 hours each day at the Milwaukee VA Medical Center Complex to complete required work within this contract.

B. Contractor’s personnel are required to sign-in immediately upon arrival on-site, at the Police Operation Center (Building 111) East Entrance, room 1116, and sign-out at time of departure.

C. Contractor agrees to accept “as is” existing condition of the buildings’ security systems, related equipment, and Government furnished parts covered under this full-service agreement at the time of contract award.

D. Contractor agrees to accept and cover replacement for any new security features/equipment from physical security upgrades, Facility Management constructions projects that are installed during this contract period and any options years approved. Contractor will replace items as part of the contract as needed and after the warranty has expired.

3. DEFINITIONS/ACRONYMS

A. VAMC – Department of Veterans Affairs Medical Center to include Honey Creek, Appleton, Green Bay, Union Grove and the CRRC B. Emergency Service – Services/repairs to be performed, (excluding regularly scheduled inspections, preventive maintenance, and repairs) upon Government notification twenty-four (24) hours a day, seven (7) days a week.

C. Non-Emergency Service – Scheduled services/repairs (inspections, preventive maintenance, and repairs) performed during normal work week.

D. Normal Work Week – Monday through Friday, 7:30 a.m. – 4:30 p.m. excluding federal holidays.

E. Environment of Care Program – Consists of basic policies and procedures, VAMC specific, to be provided to the contractor to familiarize contractor’s personnel with the work environment before the contractor begins on-site work activities. Purpose is to promote safe and effective on-site work performance.

F. Federal Holidays Observed by the VAMC (and any other day designated as a Federal Holiday by Presidential Decree):

4. SERVICES REQUIRED

A. As a minimum, inspections, preventive maintenance, and repairs shall be completed as required by and in accordance with the following:

1. National Fire Protection Association – National Electrical Code, NFPA 70-latest edition

2. National Fire Protection Association – Electrical Equipment Maintenance, NFPA 70B-latest edition

3. National Fire Protection Association – Electrical Safety Requirements for Employee Workplaces, NFPA 70E-latest edition

4. National Fire Protection Association – Health Care Facilities, NFPA 99-latest edition

5. Manufacturers’ requirements and specifications on inspection, maintenance, and operation of each system component, workstation, and operational software which consist of manufactures as; Pegasys/P-2000, Metasys/building automation for security points, J85, Pelco, Axis, Milestone, Marathon, Bosch Intrusion, Bosch Security Escort, Schlage, Site Manager, PIV HID Compliant Physical Access Control, Assa Abloy, Everfocus, Web Contact, Aiphones, Talk-a-Phones, Tripp Lite, APC/UPS battery back-up systems, OT systems, Netgear, Nitek, Genex, UTP video systems, Leviton and Black Box and Johnson Controls Inc.

B. The contractor shall furnish and install or repair all items/components of building security systems, including items due to “wear and tear”, unless specifically excluded in other sections of this contract. Items, components, systems include Pelco systems, Milestone servers and workstations, DVN’s, DVR’s, Multiplexers, switches, decoders, cameras, cabling, fiber, Everfocus, Pegasys/P-2000, Metasys/building automation for security points, J85, Pelco systems , Axis cameras, Milestone systems, Marathon servers, Bosch Intrusion, Bosch Security Escort, Schlage card reader systems, Site Manager CCTV Monitoring, PIV HID Compliant Physical Access Control systems, Assa Abloy wireless card reader systems, Everfocus, Web Contact systems, Aiphone systems, Talk-a-Phones Emergency Towers, Tripp Lite, APC/UPS battery back-up systems, OT systems, Netgear, Nitek, Genex, UTP video systems, Leviton and Black Box, Johnson Controls Inc., Alarm Control Corporation, Doortronics, Ultra Tech, Electronic Security Device (ESD) Company, Altronix and equipment, wiring/cabling, controllers, panels, terminal devices, remote access, switches, CK720, CK721, CK721A, RDR2, RDR2SA boards, IO-8 boards door contacts, duress buttons, PIR’s, annunciators panels/lights, egress buttons, motion detectors, lock mechanisms, card readers, etc.

C. Non-emergency services shall be performed within the normal work week. No non-emergency services shall be performed at other than the normal work week unless prior approval of the Contracting Officer’s Representative (COR) or designee is obtained.

D. Preventive maintenance shall be performed at least annually and more often as recommended/required by component manufacturer(s) and as necessary to maintain specified operational standard for run/use time on all equipment. Preventive Maintenance to include the following:

1. Cleaning of system components.

2. Reviewing operating system software diagnostics to ensure that the system is operating to manufacturer’s specifications.

3. Calibration and adjustments of system components.

4. Acquisition and installation of software updates/upgrades. Perform database back-ups semi-annually.

5. Provide the VAMC requested system-programming changes/improvements totaling eight

(8) hours per contract period.

6. Provide on-site, system specific, orientation/instruction to VA personnel on system operations, system upgrades, revisions, additions. System operation reviews, specific to VAMC, shall be conducted by qualified instructors and consist of no less than 4 structured instructional hours per contract period. In addition, on-site orientation/instruction on system upgrades, revisions and changes shall coincide with completion of such work. Orientation and instruction shall be coordinated to encompass VA personnel on shifts.

7. Provide consultative services, four (4) hours per quarter, to conduct and document performance improvement reviews and resolve system operational problems not covered by contract.

8. Provide two complete sets of system documentation, including updates and procedure books necessary Joint Commission surveyors monitoring and reporting requirements.

9. Additionally, complete and document all preventive maintenance work specified in the attached system test and inspection forms and provide a schedule to the COR or designee for maintenance and testing dates. (Refer to Attachment A and B for an example).

- Date and time repairs are requested to begin

1. The VA clearly states that the call is not an emergency service notification and work is to be completed the next day of the normal work week.

2. When an emergency arises, the Government has the option to limit the extent of emergency services/repairs to minor adjustments and repairs required to protect the immediate safety of equipment and persons in and about the VA. If this option is exercised, the VAMC will determine a later time when the repair should be completed.

5. MATERIALS AND PARTS TO BE FURNISHED, INSTALLED, AND/OR REPAIRED BY THE CONTRACTOR A. Solvents and lubricants shall be of the type specifically approved by the manufacturer of the equipment.

B. Parts/components shall be approved for use by the manufacturer of the building security system to include approval from the COR or designee.

C. Software and hardware updates/upgrades shall be approved for use by the manufacturer of the building security system to include approval from the COR or designee.

D. Contractor shall have on-site, a comprehensive inventory of parts and components, in quantities sufficient to resolve typical device failures, for system equipment covered to make necessary repairs and shall provide an inventory list to the VA Police or designee on a monthly basis.

6. TEST EQUIPMENT

A. Prior to commencement of work on this contract, the contractor shall provide the VAMC with a copy of the current calibration certification of all test equipment, which is to be used by the contractor on VAMC’s equipment. This certification shall also be provided on a periodic basis when requested by the VAMC or as a minimum at least semi-annually. Test equipment calibration shall be traceable to a national standard.

7. UTILITIES FURNISHED BY THE GOVERNMENT

A. Electrical power at existing outlets for the contractor to operate such equipment as is necessary for the performance of work required by this contract.

8. SERVICE MANUALS/TOOLS/EQUIPMENT

A. The VAMC shall not provide tools, (test) equipment, service manuals or service diagnostic software to the contractor. The contractor shall obtain, have on file, and make available to its service personnel all operational and technical documentation (such as operational and service manuals, schematics, and parts list) which are necessary to meet the performance requirements of this contract. The location and listing of the service data manuals, by name and/or the manuals themselves shall be provided to the CO upon request.

9. FACILITY BUILDING SECURITY SYSTEMS COMPONENTS INCLUDED WITHIN THE SCOPE OF THE CONTRACT A. All items noted above are the facility building systems components and are within the scope of work in this contract, unless otherwise noted.

B. Contractor shall be able to replace parts and components with original manufacture parts.

C. Contractor shall be able to access systems remotely.

D. Contractor shall rapidly resolve problems to minimize the impact of safety and business operations.

E. Contractor shall be able to provide a service team that is certified and has knowledge of all system and component needs.

F. Contractor shall provide written reports/assessments for preventive maintenance, testing, emergency call outs, and status of normal call work orders.

10. QUALIFICATIONS OF SERVICE TECHNICIANS AND MECHANICS

A. Service technicians/mechanics engaged in the work to be performed under this contract shall be limited to those submitted in the technical review. Additional or replacement mechanics shall possess at least five (5) years [within the past ten (10) years] experience in inspecting, servicing, programming, troubleshooting, and repairing all items under the contract.

B. “Resumes containing the information specified below shall be submitted to the Contracting Officer (CO) or designated representative for approval prior to assignment of a new or replacement service technician(s) or mechanic(s) to this contract. Upon approval, contractor’s personnel shall only be permitted to work in the equipment type(s) which they meet minimum experience requirements and are certified competent.

1. The full names of all service technicians or mechanic(s); and

2. Detailed descriptions of the previous ten (10) years employment and experience histories. This includes the name(s) and address (es) of the companies for whom they worked, along with the name(s) and telephone number(s) of their immediate supervisor(s).

3. Statement of competency. Certified as qualified by the Original Equipment Manufacturer (OEM) and all items stated in the scope of work.

C. Contractor’s employees shall be literate in English. This includes, but is not limited to, the ability to read and understand regulations, contract specifications, detailed written instructions, training instructions and materials, manufacturer’s technical manuals and schematics, and shall be able to prepare service and quality assurance reports.

D. Helpers, apprentices, and trainees shall not be permitted to perform work without the direct supervision of an approved service technician or mechanic.

E. Contractor shall provide training updates, certifications, and statements of competency for all technicians/mechanics assigned, to perform work, under this contract, prior to the start of each contract period.

11. SCHEDULING WORK AND REPORTING COMPLETED WORK

A. Five workdays prior to the contract start date, the contractor shall submit to the COR an annual schedule of all inspections and preventive maintenance operations. The schedule shall specify the day of the week, and the time of day that work shall be performed for each specific major system component or function to facilitate Government verification of work performed, and to minimize disruption of normal operations.

B. Contractor shall submit upon sign-out a written work report (service slip) of the inspection, preventive maintenance, and repair activities accomplished. Such reports shall specify the nature and location of work performed and parts used.

C. Contractor shall submit Quarterly reports detailing work performed during that quarter. Report to include, as a minimum, a listing of performed preventive maintenance work, preventative maintenance work scheduled but not completed, emergency and non-emergency repair work, system modifications, security upgrades name(s) of mechanic(s)/technician(s) performing the work, date(s) of work, component(s) serviced/replaced, and location of work performed.

12. QUALITY CONTROL PROGRAM

A. The contractor shall establish a complete quality control program to assure the requirements of the contract are provided as specified. Within five (5) workdays prior to the starting date of the contract, the contractor shall submit a formal copy of his program to the COR. The program shall include, but not be limited to, the following:

1. An inspection system covering the building automation system, including a checklist used in inspecting contract performance during regularly scheduled or unscheduled inspections and the name(s) of the individual(s) who shall perform the inspection.

2. A system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable and/or the Government inspectors point out the deficiencies.

3. A file of all inspections conducted by the contractor, the corrective action taken, and all plans records for all security system upgrades. This documentation shall be made available to the government during the term of the contract. This includes drawings, list of parts, blueprints of all emergency and non-emergency service/repairs and all security systems upgrades.

A. Contractor agrees to meet or exceed the operational standard of 99% for the complete system (includes all functions and components). Operational uptime shall be computed for each month-long time period.

B. Contractor shall advise the VA of changes in code requirements, reliability standards, and performance improvements as recommended by the manufacturer(s).

13. SERVICE NOT COVERED

This contract does not include the performance of any work, as determined solely by the VA, required because of negligence, improper use, accident, vandalism, power line fluctuations, or damage by work performed by others for which the contractor is not directly responsible. The contractor shall not supply nor install new attachments as may be recommended or directed by inspection firms or by State, Municipal, or other Federal Government authorities, unless approved in writing by the Contracting Officer or designee. Contractor shall provide cost estimates or quotes within 5 business days.

14. SECURITY

A. The Contractor's employees and/or subcontractors approved by the VA Police, shall always wear visible identification while on the premises of the VAMC. Identification shall include but not be limited to a company identification card, which shall include the company name, employee name, title, and a photograph of the employee. All employees of the Contractor or Subcontractor providing services to the Government must wear a company uniform identified with the company name and/or logo. Uniforms must always be neat and clean while working in the VA premises and will be approved by the VA Police. Contractor’s personnel may be required to possess, and wear VA issued identification cards in addition to the above requirements.

B. The Contractor shall be provided keys to access areas in the building. The Contractor shall be responsible for any lost keys, card keys. Associated hardware and any inherent damages (i.e., re-keying of whole building). This cost shall be withheld from payment(s). The decision to re-key the whole facility is solely that of the Government.

C. Any interior or exterior doors that must be unlocked to gain access shall be kept locked during the performance of work. Should any other devices need to be unlocked like an entry gate, those devices must be locked immediately upon entry or exit. At no time shall the contractor allow any person into a locked area or loan keys/access cards to another person. Contractor may be held in default for failure to comply with this requirement and subject the Contractor and employees to contract and other legal remedies.

D. VA Contact: VA Police Physical Security Specialist or the Chief of Police, 414-384-2000 ext. 42222

E. The Contractor agrees that none of its officers or employees shall use or reveal any research, statistical, medical, patient specific, or security information obtained in the performance of the work without the written consent of the Government.

15. COMPLIANCE WITH THE ENVIRONMENT OF CARE PROGRAM (SAFETY REGULATIONS)

In performance of this contract, the Contractor shall train its employees to follow the basic VAMC Environment of Care policies/procedures and standard safe work practices and take such safety precautions as the Safety Manager or his designee may determine to be reasonably necessary to protect the lives and health of occupants of the building. The Contracting Officer or his/her designee will notify the Contractor of any noncompliance, and the Contractor shall immediately correct the conditions to which attention has been directed. Such notice, when served on the Contractor or his representative at the site of the work, shall be deemed sufficient for the purposes aforesaid. If the Contractor fails or refuses to comply promptly, the Contracting Officer may issue and order halting of all or any part of the work, and Contractor may be held in default. Contractor shall provide to the Contracting Officer, prior to contract start date, Material Safety Data Sheets (MSDS) for all potentially hazardous materials (lubricants, cleaners, working fluids, etc.) to be used in the facility in performance of the contract, and will not use, in the facility, such materials which have not been so cleared in advance with the VAMC. The MSDS for new chemicals shall be furnished concurrently with arrival of the chemicals on site. Additionally, a copy of all required MSDS shall be maintained at the chemical storage site in a location, readily accessible to VA personnel.

NOTE: OSHA requires used rags and flammable materials to be stored in fireproof containers (provided by the contractor).

16. INSURANCE

A. Worker compensation and employer’s liability. Contractors are required to comply with applicable Federal and State Worker Compensation and occupational disease statutes.

B. General Liability. Contractors are required to have Bodily Injury Liability Insurance coverage written on the comprehensive form of policy of at least $1,000,000 per occurrence.

C. Property Damage Liability. Contractors are required to have Property Damage Liability insurance coverage of at least $1,000,000.

17. PRE-WORK ORIENTATION

A. Contractor shall attend a pre-work orientation meeting prior to the commencement of work on site. The VA will schedule this meeting and it will include discussion of the following topics: (VA will provide information to the contractor regarding these topics and will document the meeting)

1. Fire and Safety

2. Infection control

3. Disaster procedures

4. Security (both physical and informational)

5. Other

The Contractor shall not allow his/her employees, including Subcontractors’ employees, to open desk drawers, cabinets, or to use office equipment, including the use of non-pay telephones for any purpose other than a local emergency call.

19. TAX EXEMPTION

The Federal Government is exempt from most taxes. Exemption Certificates indicating the Medical Center’s tax-exempt status will be furnished by the Contracting Officer upon request.

20. SEASONAL INFLUENZA PREVENTION PROGRAM

A. Per VHA Directive 1192.01 (Aug 10, 2020) Before the start of contract performance, and by November 30 of each year thereafter, all Contractor personnel providing services in VA locations where patients receive care and all personnel who come in contact with VA patients must sign and submit to the VA the Health Care Personnel Influenza Vaccination Form (or equivalent) to indicate whether they have been vaccinated for influenza, provide necessary documentation if they have been vaccinated, and acknowledge that they have read, understood, and agree to comply with the requirement that in the absence of vaccination they shall be expected to wear a face mask throughout the influenza season when in VA locations where patients receive care or when expected to come into contact with VA patients to include during transport.

B. Influenza vaccine is any FDA approved; commercially available product recommended by the Centers of Disease Control and Prevention (CDC) for the prevention of influenza in a season. A face mask is a surgical mask worn over the nose and mouth.

Fitted N95 respirators or other respirators are not required.

B.1 PRICE/COST SCHEDULE

ITEM INFORMATION

Security Technician 40 hrs., per week, includes travel to Milwaukee, Cleveland, Union Grove, MLK Drive and Honey Creek in Wisconsin.

Contract Period: Base POP Begin: 03-01-2023 POP End: 02-29-2024 PRINCIPAL NAICS CODE: 561621 - Security Systems Services (except Locksmiths) PRODUCT/SERVICE CODE: J063 - Maintenance, Repair,…