36C25223Q0131_2.docx

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F105--Integrated Pest Management Services Federal contract opportunity
Solicitation number
36C25223Q0131
Issued by
Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 12

About this file

This is a solicitation for integrated pest management services. The Department of Veterans Affairs is seeking these services for its Captain James A. Lovell Federal Health Care Center campus and associated community-based outpatient clinics in Illinois and Wisconsin. The solicitation requires pest control for buildings, grounds, and other campus areas. Offerors must submit qualifications, licensing documentation, and pricing by November 23rd, 2022. The resulting contract will have a one-year base period of performance from January through December 2023, with four one-year option periods to extend through 2027. The solicitation establishes requirements for the contractor's integrated pest management plan, service schedule, emergency response, and reporting procedures.

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36C25223Q0131 0001.docx DOCX document
P07 - Lake County WD 2015-4935 (Rev-20) dated 07.07.2022.pdf PDF

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36C25223Q0131

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

UEI:

EFT:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

556-23-2-5001-0001 36C25223Q0131 11- -2022 Rogers, Aaron 414-844-4800 43252 11-23-2022

10:00 AM

CST

36C252 Department of Veterans Affairs Great Lakes Acquisition Center (GLAC) 115 S 84th Street, Suite 101 Milwaukee WI 53214-1476 X X 561710 $15.5 Million

NET 30

X N/A X 36C252

CAPTAIN JAMES A. LOVELL FHCC

DEPARTMENT OF VETERANS AFFAIRS

3001 GREEN BAY ROAD

NORTH CHICAGO IL 60064

36C252 Department of Veterans Affairs Great Lakes Acquisition Center (GLAC) 115 S 84th Street, Suite 101 Milwaukee WI 53214-1476

Department of Veterans Affairs Financial Services Center PO Box 149971 Austin TX 78714-9971 877-353-9791 512-460-5540 See CONTINUATION Page

THIS IS A REQUEST FOR QUOTES FOR PEST CONTROL SERVICES FOR

THE CAPTAIN JAMES A. LOVELL FHCC IN NORTH CHICAGO IL.

RFQ36C25223Q0131 MUST BE INDICATED ON ALL RESPONSES

SERVICE CONTRACT LABOR STANDARDS APPLY

DOL WD 2015-4935 (Rev-20) dated 07.07.2022

CONTRACTING OFFICER: AARON ROGERS AT

AARON.ROGERS1@VA.GOV

See CONTINUATION Page 556-3630169-5001-756400-2542 070056100 X X X

AARON ROGERS

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA (continuation from Standard Form 1449)

OFFERORS MUST COMPLETE AND RETURN ALL INFORMATION DESIGNATED HEREIN PRIOR TO THE TIME SPECIFIED IN BLOCK 8 OF SF 1449 IN ORDER TO BE CONSIDERED FOR AWARD.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NODATE
________________________________________________________
________________________________________________________
________________________________________________________

1. CONTRACT ADMINISTRATION: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

CONTRACTOR NAME _____________________________________

ADDRESS ________________________________________________

CITY-STATE-ZIP __________________________________________

POINT OF CONTACT/TITLE ________________________________

PHONE NUMBER______________________________________
FAX NUMBER______________________________________
E-MAIL ADDRESS______________________________________

SAM UEI NO. ____________________________________________

CAGE CODE _____________________________________________

CONTRACTOR’S PAST PERFORMANCE POINT OF CONTACT

(IF DIFFERENT THAN ABOVE):

NAME: __________________________________________

EMAIL ADDRESS:_________________________________

1. GOVERNMENT: AARON ROGERS

CONTRACTING OFFICE CODE: 36C252

DEPARTMENT OF VETERANS AFFAIRS
GREAT LAKES ACQUISITION CENTER
115 S. 84TH ST., STE 100

MILWAUKEE WI 53214

1. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

2. FAR 52.232-33 PAYMENT BY ELECTRONIC FUNDS TRANSFER – SYSTEM FOR AWARD MANAGEMENT (OCT 2018)

1. INVOICES:

3. Invoices shall be submitted in arrears in accordance with: 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)

3. Payments shall be made in arrears upon receipt of a properly prepared invoice

3. The VA has mandated electronic invoice submission to the Veterans Affairs Financial Services Center (VAFSC). VAFSC has partnered with Tungsten Network e-Invoicing network, for submissions of all electronic invoices to VA. Tungsten Network electronic invoicing is free to all VA vendors. In order to submit electronic invoices, all VA vendors must register with Tungsten Network by submitting an email to VA.Registration@Tungsten-Network.com or calling 1-877-752-0900 option 2 for Enrollment.

3. Contractor shall submit an electronic invoice by the tenth (10th) of the following month services were performed to the Veterans Affairs Financial Services Center (VAFSC) e-Invoice through the website at https://portal.Tungsten-Network.com/Login.aspx. For questions regarding the submission of VA electronic invoices, Tungsten Network customer service may be contacted at 1-877-489-6135.

3. All invoices shall reference the vendor name and address, customer name, contract number, appropriate obligation/funding order number, description of services provided, quantity, unit price, and total invoice amount (any additional info). Invoices shall also include any payment discount terms.

1. GOVERNMENT INVOICE ADDRESS (See SF1449 Block 18):

4. All invoices from the contractor shall be submitted electronically in accordance with 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)

4. Facsimile, e-mail, and scanned documents are not acceptable forms of submission for payment requests.

4. VA’s Electronic Invoice Presentment and Payment System – The Veterans Affairs Financial Services Center (VAFSC) uses a third-party contractor, Tungsten Network e-Invoice, to transition vendors from paper to electronic invoice submission. Please go to this website: http://www.tungsten-network.com/customer-campaigns/veteransaffairs/ to begin submitting electronic invoices, free of charge.

4. As of July 1, 2020, the VA10091 form has been eliminated and the VAFSC is requiring our vendors to update and add their information in the Customer Engagement Portal (CEP) at https://www.cep.fsc.va.gov/. This is for new vendors being added to FMS only.

4. For assistance setting up e-Invoice, the below information is provided:

4. * Tungsten Network e-Invoice Setup Information: 1-877-489-6135

* Tungsten Network e-Invoice email: VA.Registration@Tungsten-Network.com

* FSC e-Invoice Contact Information: 1-877-353-9791

* FSC e-invoice email: vafsccshd@va.gov

1. ACQUISITION OF COMMERCIAL ITEMS:

This Request for Quote (RFQ) solicitation is issued under the authority of FAR Part 13.5 Simplified Procedures for Certain Commercial Items in which simplified acquisition procedures in FAR Part 13 will be used. FAR Part 14 and 15 will not be used. From this RFQ, the Government intends to award a firm fixed price contract where the contractor provides a price that is not subject to any adjustment on the basis of the contractor’s cost experience in performing the contract.

1. SITE VISIT:

It is strongly suggested and expected that the offeror inspect the campus to be serviced to fully understand the nature of the work and the conditions under which the work is to be performed. In no case shall failure to inspect the campus constitute grounds for a claim after contract award.

SITE VISIT IS SCHEDULED FOR FRIDAY NOVEMBER 18TH, 2022 AT 09:00 AM LOCAL TIME. ALL INTERESTED PARTIES TO MEET POC GREGORY STOVELL IN ROOM 1 C OF BUILDING #131. ALL INTERESTED PARTIES MUST RSVP to aaron.rogers1@va.gov, NO LATER THAN NOVEMBER 17TH AT 08:00 AM LOCAL TIME.

PLEASE NOTE: WHILE ON CAMPUS, ALL PERSONS WILL BE REQUIRED TO WEAR MASKS INSIDE ANY VAMC BUILDING AND WHILE TRAVELING IN VEHICLES FOR PURPOSES OF THE SITE VISIT.

1. RFQ QUESTIONS:

In order to maintain integrity of this solicitation and subsequent award date, all offerors are advised that any question and answer requests must be submitted in a written form via e-mail to the Contracting Officer aaron.rogers1@va.gov no later than MONDAY, NOVEMBER 21st, AT 11:00 AM LOCAL TIME. Contracting will issue a consolidated response via solicitation amendment to https://sam.gov Contract Opportunities within 1 business days to all parties

1. CONTRACTING OFFICER AUTHORITY:

The Contracting Officer is the only person authorized to approve changes or modify any of the requirements under this contract. The Contractor shall communicate with the Contracting Officer on all matters pertaining to contract administration. Only the Contracting Officer is authorized to make commitment or issue changes that will affect price, quantity or quality of performance of this contract. In the event the Contractor effects any such change at the direction of any person other than the Contracting Officer, the change shall be considered to have been made without authority and no adjustment will be made in the contract price to cover any increase in cost incurred thereof.

1. IDENTIFICATION, PARKING, SMOKING AND VA REGULATIONS:

1. All VA property is considered Federal property and all Federal laws are applicable.

1. It is the responsibility of the Contractor to park in the appropriate designated parking areas. Information on parking is available from the VA Police Section. The VA will not invalidate or make reimbursement for parking violations of the Contractor under any conditions.

1. All VA facilities are drug free. Possession of drugs, to include Marijuana and all Marijuana bi-products are prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.

1. All contractor personnel are required to adhere to all VA rules and regulations.

1. Smoking is prohibited on the entire campus, both inside and outside the VA Facility

1. Possession of weapons is prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.

1. VHA DIRECTIVE 1192: This Veterans Health Administration (VHA) directive establishes policy and provides guidance for the prevention of seasonal influenza in VHA facilities through the vaccination or masking of health care personnel (HCP). AUTHORITY: Title 38 United States Code (U.S.C.) 7301(b), 7318(b). Contractor is responsible in ensuring that all aspects of this directive are implemented, including providing face masks and influenza vaccines for all employees working at a VA facility.

1. SECURITY & PRIVACY CONTROL:

Flash Badge:

Applies to common access to VA physical facilities only for a period of less than a 365-day period.

All contractor employees are subject to the same level of investigation as VA employees. The level of access needed to perform in accordance with the statement of work is: One ID compliant with PIV Guidelines. This requirement is applicable to all subcontractor personnel requiring the same access.

a. As part of this contract, each contractor shall be required to obtain government issued PIV badge and is subject to background investigation. The procedure to follow is:

· Contractors shall complete a “Request for a PIV card” form. Form can be obtained from the COR upon contract award.

· Contractors must get their fingerprints taken by Human Resources located in Building 17 on Hines campus. Must make an appointment ahead of time. It takes between 5-7 days at least for fingerprints clear. This action must be coordinated with the COR.

· The contractor can then be sponsored upon verification the fingerprints have been cleared.

· Once contractor has been sponsored they can call PIV (708) 202-5170 to make arrangements for issuance of a PIV for badge.

b. All Contractors entering campus buildings must go through the daily COVID-19 symptom screening check and wear masks at all times.

Flash Badges allow access to common VA physical facilities. Flash Badges do not allow access to VA information systems or restricted areas. Flash Badges may be issued to contractors who have a verified need to access common areas only. Flash Badges are issued following, at a minimum, the completion of an identity verification using one Form I-9 approved identity document with a photo. Flash Badges are valid for a period not to exceed one (1) year from the issuance date. Flash Badge must be visible at all times while on site.

If Contractor needs to work in sensitive/restricted areas (e.g. computer room/communications closets) appropriate VA staff must escort contractors while onsite.

1. SPECIAL NOTE: COVID-19 STATEMENT

A. Due to the current pandemic, contractors must be able to meet the screening policy in effect at the CAPTAIN JAMES A LOVELL FHCC. Contractor Personnel who screen positive, will not be allowed to enter any building on campus. Contractor Personnel must be able to answer “NO” to all of the following questions:

1. Do you have a fever?
2. Do you have a sore throat?
3. Do you have a new shortness of breath, within the last 21days?
4. Do you have a new onset of a cough in the last 21 days?
5. Have you traveled outside the U.S. in the last 14 days?

Contractors are required to wear an approved face mask over their nose and mouth when working on campus within 6 feet of another individual when outside, and at all times when inside a building.

12. VHA SUPPLEMENTAL CONTRACT REQUIREMENTS FOR COMBATTING COVID-19

1. Contractor employees who work in or travel to VHA locations must comply with the following:

a. Documentation requirements:

1) If fully vaccinated, contractors shall show proof of vaccination.

i. NOTE: Acceptable proof of vaccination includes a signed record of immunization from a health care provider or pharmacy, a copy of the COVID-19 Vaccination Record Card (CDC Form MLS-319813_r, published on September 3, 2020), or a copy of medical records documenting the vaccination.

2) If unvaccinated, contractors shall show negative COVID-19 test results dated within three calendar days prior to desired entry date. Test must be approved by the Food and Drug Administration (FDA) for emergency use or full approval. This includes tests available by a doctor’s order or an FDA approved over-the-counter test that includes an affiliated telehealth service.

3) Documentation cited in this section shall be digitally or physically maintained on each contractor employee while in a VA facility and is subject to inspection prior to entry to VA facilities and after entry for spot inspections by Contracting Officer Representatives (CORs) or other hospital personnel.

4) Documentation will not be collected by the VA; contractors shall, at all times, adhere to and ensure compliance with federal laws designed to protect contractor employee health information and personally identifiable information.

2. Contractor employees are subject to daily screening for COVID-19 and may be denied entry to VA facilities if they fail to pass screening protocols. As part of the screening process contractors may be asked screening questions found on the COVID-19 Screening Tool. Check regularly for updates.

a. Contractor employees who work away from VA locations, but who will have direct contact with VA patients shall self-screen utilizing the COVID-19 Screening Tool, in advance, each day that they will have direct patient contact and in accordance with their person or persons who coordinate COVID-19 workplace safety efforts at covered contractor workplaces. Contractors shall, at all times, adhere to and ensure compliance with federal laws designed to protect contractor employee health information and personally identifiable information.

3. Contractor must immediately notify their COR or Contracting Officer if contract performance is jeopardized due to contractor employees being denied entry into VA Facilities.

1. For indefinite delivery contracts: Contractor agrees to comply with VHA Supplemental Contract Requirements for any task or delivery orders issued prior to this modification when performance has already commenced.

B.2 STATEMENT OF WORK/PWS

PEST CONTROL SERVICES

STATEMENT OF WORK

PLACES OF PERFORMANCE:

Captain James A. Lovell Campus & Associated sites Federal Health Care Center (FHCC) 3001 Green Bay Road North Chicago, IL 60064-3048

Evanston CBOC 1900 Dempster Street Evanston, IL 60202

McHenry CBOC 3715 Municipal Drive McHenry, IL 60050

Kenosha CBOC 8207 22nd Avenue Kenosha, WI 53143

1. Description of Services:

The Contractor shall provide all management, licenses, laboratory testing, tools, supplies, equipment, transportation and labor to develop and implement an Integrated Pest Management (IPM) plan including proactive treatment postures, proactive assessment postures, recommendations for treatment, strategies for pest mitigation, preventative pest strategies, and a schedule approved by the COR at the James A. Lovell Federal Health Care Center in North Chicago, IL and its Community Based Outpatient Clinics (CBOCs) in Evanston, IL, McHenry, IL and Kenosha, WI in a manner that shall ensure the health and general well-being of patients, staff, and visitors.

Services at the CBOCs are only to remedy those insects brought in by patients and include, but are not limited to: Bedbugs, Scabies, Lice, Roaches, Fleas, etc., on an individual on-call basis. IPM for the CBOC locations is the responsibility of the Building Manager and is not a requirement for this contract. IPM is a process for achieving long term, environmentally sound pest suppression through the use of a wide variety of technological and management practices. Control strategies in an IPM Program extend beyond the application of pesticides to include structural and procedural modifications that reduce the food, water, harborage, and access used by pests. The following types of pests are common on this campus, and their abatement should be specifically addressed in the IPM and used to determine workload:

ANTS, ARACHNIDS, ROACHES, BEDBUGS, WATERBUGS, SILVERFISH, BEETLES, FLEAS, MOSQUITOES, CHIGGERS, FLIES, MOTHS, SCABIES, LICE OR OTHER INSECTS: MICE, GOPHERS, RACCOON, FOX, RATS, SKUNKS AND OTHER RODENTS, ALL BIRDS AND WATERFOWL.

Contractor shall also be responsible for the control of pigeons. This control may entail the use of traps/cages and live bait. Cages shall be equipped with adequate food and water to sustain entrapped pigeons until removal by the Contractor. Removal shall occur at frequent intervals and the number of pigeons removed shall be reported to the Contracting Officer’s Representative (COR). Contractor shall ensure through verification that they obtain appropriate Illinois Department of Natural Resources (IDNR) permit for the destruction of Canada goose nests and eggs.

It shall be the Contractor’s responsibility to remove and properly dispose of bee, hornet, and wasp nests, and all birds and animals trapped/caught within the property of North Chicago FHCC.

1.1 Basic Services:

The contractor shall develop an IPM plan for approval. The IPM plan will require approval by the Contractor’s Technical Representative, COR prior to implementation and is subject to the COR and Contracting Officer’s (CO) approval. The Contractor’s IPM plan shall establish the strategy and methods for conducting a safe, effective, and environmentally sound pest management program. Prospective contractors may review the installation’s historical records of pest activity and abatement actions, and survey facilities and grounds in order to develop a pest management plan. In developing the IPM plan, the contractor shall address continuous monitoring, pest response and removal procedures, record keeping, warranties, pest education and communication to hospital personnel to prevent pests and disease vectors, and to initiate bird control around the campus. The IPM approach should use targeted methods including habitat/facility modification, removal of pest and animal harborages such as spiderwebs etc applicable to the pest targets, biological/genetic/cultural control, mechanical/physical control, and where necessary, the judicious use of least hazardous pesticides. Pinpoint type applicators are the preferred and primary method of treatment for application of pesticide. The IPM plan shall comply with all applicable Illinois and federal Environmental Protection Agency (EPA), Occupational Safety and Health Administration (OSHA), and state/local regulatory guidance on pesticide storage, disposal and applications. Contractor shall submit their IPM plan for approval within 2 weeks of receiving the executed contract. IPM services plan required of the contractor shall include, but not be limited to the following tasks:

1.2 Tasks

A. Contractor shall inspect to determine which pest management measures are appropriate and required.

B. Contractor shall perform light cleaning if required to remove some insect or animal harborages & recommend environmental sanitation practices that restrict or eliminate food, water or harborage for pests and recommend engineering practices that limit entry of pests.

C. Contractor shall perform the Selection and utilization of non-chemical control methods, which eliminate, exclude or repel pest (e.g.), insect electrocution devices, traps, caulking, air screens, etc. Collection and disposal of all pests collected per non-chemical methods.

D. Contractor shall perform the selection and use of the most environmentally sound pesticide(s) to affect control when chemical control methods are necessary.

E. Contractor shall ensure the control of general structural arthropod pests (e.g., cockroaches, ants, carpet beetles, spiders, carpenter ants, carpenter bees, etc.).

F. Contractor shall ensure the control of flying insect pests (e.g., housefly, stable fly, blow flies, etc.).

G. Contractor shall ensure the control of predatory pests (e.g., lice, bedbugs, fleas, mites, ticks, bees, wasps, mosquitoes, scorpions, etc.)

H. Contractor shall ensure the control of stored product pests (e.g., saw tooth grain beetle, red confused flour beetle, Trogoderma beetles, grain moths etc.)

I. Contractor shall ensure the control of mice and rats (e.g., house mouse, field mouse, roof rat, Norway rats, etc.)

J. Contractor shall ensure the control of pest birds and waterfowl (e.g., pigeons, sparrows, blackbirds, geese, etc.)

K. Contractor shall ensure the control of other vertebrate pests (e.g., dogs, cats, bats, squirrels, gophers, moles, skunks, snakes, rabbits, raccoons, etc.).

L. Contractor shall ensure the control of wood destroying organisms (e.g., subterranean termites, dry wood termites, fungi, wood boring beetles, etc.).

M. Contractor shall ensure the control of aquatic pests (e.g., mosquito larva/pupae, algae etc.).

N. Contractor shall provide evaluation of control measures through follow-up inspections. Consist of all required control methods except fumigation.

2. Service Delivery Summary

Performance Objective
Per SOW Section (s)
Performance Threshold

Develop and Comply with the Approved IPM Plan.

Plan developed timely, submitted, and approved. Pests are under control. Typical household variety pests are not present. Rodents and other vermin are aggressively controlled. All pesticides are mixed off base. All pesticides are disposed of properly at an approved off base disposal area.

1.1. And 1.2
Customer complaints shall not exceed the number specified in each performance threshold block listed in paragraph 2.1

2.1 Schedule of Buildings: The following is a list of buildings covered under this service contract:

Buildings 1, 3, 4, 5, 6, 7, 9, 11, 32, 36, 37, 42, 46, 48, 63, 66, 92, 131, 132, 133, 133CA, 133EF, 134, 135, 138, 139, 140, 146, 150-156, 187, 188, 190-192, 195, 215, 216, and 217, Tramway, and Green Homes 201, 202, 205, 206.

2.1.1 Preventative Treatment/Maintenance Actions:

Contractor shall perform exterior and chemical granular treatments, twice per year (April and September) for buildings 1, 6, 11, 66, 131, 133, 135, 201, 202, 205, and 206.

A. Contractor shall place roach bait and granular across the area space of the subbasement on buildings 131 and 132 once (1) every three (3) months.

B. Contractor shall perform periodic monitoring of and replacement of UV-A lights and glue board on the fly-lights.

C. Contractor shall perform mass trappings performed over a two-week period twice (2) per year in the spring and the fall. Buildings to be determined based on wildlife activity.

D. Contractor shall perform monthly inspections and treatments to transient homes located at:

•2502 24th St, North Chicago, IL 60064
•2504 24th St, North Chicago, IL 60064
•2506 24th St, North Chicago, IL 60064
•2508 24th St, North Chicago, IL 60064.

2.1.2 Develop and comply with the approved IPM Plan for the following buildings:

Building 1Admin69,513 Sq Ft
Building 3Admin19,980 Sq Ft
Building 4Admin81,697 Sq Ft
Building 5Admin20,585 Sq Ft
Building 9Admin32,184 Sq Ft
Building 46Admin22,411 Sq Ft
Building 48Admin31,662 Sq Ft
Building 135Admin75,930 Sq Ft
Building 63Storage1,953 Sq Ft
Bldg 215/216/217Storage1,890/620/1,900 Sq Ft

Performance Objective SOW Paragraph Performance Threshold: Customer complaints shall not exceed five (3) per Quarter.

2.1.3 Develop and comply with the approved IPM Plan for the following Buildings:

*Building 6Kitchen
*Building 66Kitchen
*Building 131Kitchen
*Building 133CAKitchen
*Building 133CACanteen Kitchen

*Square Feet is figured in as part of the total building square footage listed in paragraphs to follow.

Performance Objective SOW Paragraph Performance Threshold: Customer complaints shall not exceed eight (8) per month.

2.1.4 Develop and comply with the approved IPM Plan for the following buildings:

Building 7Domiciliary55,559 Sq Ft
Building 11Domiciliary20,069 Sq Ft
Building 66Domiciliary53,022 Sq Ft

Performance Objective SOW Paragraph Performance Threshold: Customer complaints shall not exceed five (3) per Quarter.

2.1.5 Performance Objective Performance Threshold

Develop and comply with the approved IPM Plan for the following Buildings:

Building 131Hospital131,797 Sq Ft
Building 133Hospital & Operatories182,880 Sq Ft
Building 133CAHospital
Building 133EFClinic
Building 134Nursing Home Care Unit137,775 Sq Ft
Kenosha CBOCClinic
Evanston CBOCClinic
McHenry CBOCClinic

Performance Objective SOW Paragraph Performance Threshold: Customer complaints shall not exceed four (3) per quarter.

2.1.6 Develop and comply with the approved IPM Plan for the following buildings:

Building 32Electric shop10,526 Sq Ft
Building 42Engineer shop550 Sq Ft
Building 36Paint shop1,800 Sq Ft
Building 92Engineer shop9,912 Sq Ft
Building 139Electric switch shop7,404 Sq Ft
Building 140Transportation Office850 Sq Ft
Building 37Carpenter Shop4,782
Building 187Telephone switchboard1,570 Sq Ft
Building 188Chiller Plant10,200 Sq Ft
Buildings 150-156 & 190-192Emergency generators115, 450, 450, 450, 450, 450, 450,

1,000, 1,200, 1,000 Sq Ft

Building 195Parking Garage210,768 Sq Ft
Building 196Parking Garage74,500 Sq Ft

Performance Objective SOW Paragraph Performance Threshold: Customer complaints shall not exceed two (3) per quarter.

2.1.7 Develop and comply with the approved IPM Plan for the following buildings:

Building 132Gym/Swimming Pool23,546 Sq Ft
Building 138Supply Warehouse21,130 Sq Ft

Customer complaints shall not exceed two (3) per quarter.

2.2 Visits:

A schedule shall be established by the Contractor for all areas. There will be no limit to the number of visits required of the Contractor or his operators to maintain satisfactory control and abatement. The Contractor shall check-in with the COR or COR designee via phone, text, or email as defined by COR anytime they come onto the FHCC Campus. Other visits as deemed necessary by the Contractor to maintain control shall be required. A schedule of service will be established to be completed primarily during normal working hours (7:00AM to 7:00PM) to the best extent possible. A service schedule shall be set up between the technician and COR on the first working day of the calendar quarter and will remain in effect until it is reviewed for accuracy and adequacy at the beginning of the next calendar quarter. Contractor will be given wide latitude to complete required weekly, quarterly, and yearly IPM programs according to location and scope of service provided.

Special projects shall consist of such tasks (but not limited to), the treatment of sub-basement, courtyards, tunnels, attics, penthouses, garage structures, mechanical spaces, and all other areas as listed throughout this solicitation that are deemed to need special attention during different intervals of this contract. These special projects shall be scheduled for Friday as deemed necessary. Where construction projects are being conducted, the IPM may be modified/placed on hold. Recovery room and Surgery are located in Building 133. The treatment and performance of IPM may be accomplished either day or night as scheduled and agreed upon by the COR and Pest Control Operator. Arrangement for treatment of all closed buildings, or unoccupied areas in the listed group of buildings must be made in advance with the COR.

2.3 Emergency Call Back:

Call back service shall be accomplished at no additional charge to the government. The Contractor shall within one (1) hour after receipt of notification by the Contracting Officer or his/her designee, make contact with the COR or his designee to schedule Integrated Pest Management (IPM) Services to correct the emergent condition. Contractor shall provide an Emergency Call Back number to FHCC COR. IPM service shall be performed within two (2) hours of the emergent call for service. The designee after normal working hours will be the Administrative Officer on Duty (AOD). Appropriate phone numbers to respond to the call-back will be provided by the COR along with a listing of alternate names and phone numbers.

2.4 Routine Call Back:

The Contractor shall within twenty-four (24) hours after receipt of notification by the Contracting Officer, or his/her designee, and at no additional cost to the Government; re-treat previously treated areas when inadequate control (as per specifications) was outlined. Contractor shall be called back at no additional charge to the Government for the re-treatment/continuation of treatment of a previously treated area, in the event of a re-infestation occurring within ten (10) days of initial treatment. On all treatments it will be the responsibility of the Contractor to provide documents stating that the treated areas are “clear” of pests and ready for patient/Admin use.

2.5 Operators:

Operators shall report personally to the COR, or his/her designee’s office in Building 131, Room 1E, or Building 133, AOD’s office after hours or on holidays, on scheduled days for any instructions for location of infestation, as called in by wards, clinics, etc. The Contractor shall submit a written report of all activities during each visit, with the signature of the COR at the end of the week during normal work weeks, signifying that the work was done. A report shall be filled out and signed by the AOD if the service was performed after hours or on holidays as a result of a call back. After signature, these reports shall be brought back to the COR’s office, Building 131 Room 1E. At no time, shall a service not listed in this Contract be performed without written authorization by the Contracting Officer. Services provided without written authorization from the Contracting Officer will be at no cost to the Government.

2.6 Service Schedule:

Routine preventative IPM service is to be performed in accordance with the following schedule:

The contractor is required to come on campus as often as necessary to perform in accordance with an established IPM Plan and scheduled periodicities (excluding appropriate holidays) to the FHCC, North Chicago, IL.

The following are minimum-service periodicities of preventative and routine pest rounding to be provided to a building and its frequency, this does not include call back or service calls. The Contractor shall round and perform routine preventative duties in all FHCC Campus spaces no less than two times a year unless specified otherwise by COR or Contract. The two times a year routine preventative services shall occur annually in Spring and Fall but shall be at least 155 consecutive calendar days apart. The four times a year routine preventative services shall occur at least 90 consecutive calendar days apart.

Building Building name/typeFrequency of service
1 Administrative2 times per year
3 Administrative2 times per year
4 Administrative2 times per year
5 Administrative2 times per year
*6 Kitchen/DiningWeekly
7 Patient CareWeekly
9 Administrative2 times per year
11 Patient CareWeekly
32 Engineering shop2 times per year
36 Recycling/Carpenter Shop2 times per year
37 Vehicle garage2 times per year
42 Engineering shop2 times per year
46 Administrative2 times per year
48 Administrative2 times per year
63 Storage2 times per year
66 Patient CareWeekly
92 Engineering shop2 times per year
119 Recycling shop2 times per year
131 Patient CareWeekly
*131 Food Service areasWeekly
132 Gym/Swimming poolWeekly
133 HospitalWeekly
*133 Food Service areasWeekly
133CA Patient Care areasWeekly
*133CA Food Service (incl Canteen)Weekly
133EF Patient CareBi-Weekly
134 Nursing HomeWeekly
135 Administrative/as needed4 times per year
135 Child Care CenterMonthly
138 Supply Warehouse4 times per year
139 Electrical Switch Station2 times per year
140 Transportation Office2 times per year
146 Garage2 times per year
150-156 & 190-192Emergency Generators2 times per year
187 Telephone Switchboard2 times per year
188 Chiller Plant4 times per year
195/196 Parking Garage2 times per year
215-216-217 Switch gear2 times per year
Tramway12 times per year (monthly)
Green Homes 201, 202, 205, 206 Patient CareWeekly

Penthouse/pipe chase/basements/sub-basement service will be included with the building.

* Food service areas are to be inspected weekly. Because pest control reports are disseminated to other areas of the hospital, all food service reports shall be documented on separate forms in addition to being listed on the CORs report.

2.7 Closed Buildings:

Arrangements for treatment of all closed buildings, or unoccupied areas in the listed group of buildings, shall be made in advance with the COR.

2.8 All Other Areas:

All wards, clinics, tunnels, basement, pipe spaces beneath buildings, penthouses, elevator shafts and pits and any other areas at this facility not mentioned, shall be treated using approved and accepted methods, consistent with the highest quality of pest control techniques, in accordance with the latest Environmental Protection Agency (EPA) requirements and limits at least once a year. The Contractor is responsible for TOTAL pest management and agrees to schedule sufficient personnel to maintain the quality of service required by this medical campus. This Contract is established for a total Integrated Pest Management Program.

2.9 Restrictions on Pest Control Materials:

All rodenticides or traps shall be placed only at times and in the areas approved by the COR, or his/her designee. Rodenticides, and/or traps shall be replaced as necessary and per manufacturer recommendations. No pest control material or trap shall be placed where it may be recovered by patients, nor shall such material be allowed to contact food or cooking utensils. The use of rodenticides shall be used in accordance with the latest EPA rules and regulations, and all applicable codes. A record in duplicate shall be made of the location where each portion of any such rodenticide and/or trap is placed; one copy is to be retained by the contractor’s operator and one copy is to be left with the COR.

The Contractor shall be required to furnish three (3) copies of a listing to the FHCC prior to the initial application of pesticides and rodent control chemicals. The listing shall include trade names, chemical names, a label showing contents of the chemical, the strength used, the method of application and the antidote thereto, as contained in the Safety Data Sheet required by the EPA.

The Contractor shall keep this listing updated at all times, showing any and all changes of chemical or products used in the performance of this contract. A log will be kept depicting location of all traps and devices placed by the Contractor in the individual building/spaces.

This information shall be forwarded to the Emergency Department staff & COR for use in the emergency treatment in the event of ingestion and/or contact with the material by humans.

2.10 Removal of Dead Pests/Carcasses:

It shall be the Contractor’s responsibility to recover and properly dispose of all dead or dying rodents, birds, and animals in a timely/scheduled fashion.

2.11 Storage of Pest Control Materials:

Pest Controller/Contractor shall not store any pest control materials or equipment at FHCC main campus areas or CBOCs except for what is necessary for immediate use by pest contractor and/or without the written approval of the COR.

2.12 Special Qualifications:

The contractor shall have a licensed pest control manager specifically assigned to support this contract, and available within the timeframe specified in paragraph (2) above to meet with the COR or a designee. Moreover, all contractor employees that apply pesticides must have an Illinois pesticide application license. The Contractor shall be able to provide pest control services at two (2) CBOCs located in Illinois and 1 (one) CBOC located in Wisconsin. Under this contract, the Pest Controller shall have appropriate license to service the CBOCs in both states. The contractor shall be responsible to ensure that the licenses and training of contractor personnel are kept current. A copy of all Contractor personnel providing service at this medical center shall have a copy of their current license on file with the COR. Contractor will certify in writing through e-mail or equivalent means that the sub-Contractors for this Contract are qualified and have the appropriate licenses to provide service at this Illinois medical facility. Additionally, all mixing and storage of pesticides shall be performed off the FHCC campus. If the Contractor spills or releases any hazardous substance, the Contractor shall immediately notify the COR and FHCC Medical Center Safety Officer.

2.13 Certifications:

Certified applicators are required in the performance of the work under this Contract. Each applicator designated by the contractor to perform work under the contract shall furnish a copy of his/her state license (showing categories) to the contracting officer prior to reporting to work. All applicators will be provided with pictured identification, which must be visible on their uniform. Contact the COR for ID applications and photo processing times. Contractor Employee name and the company name will be inserted so they are easily recognizable at all times. In cases where the Contractor has two or more persons reporting to work under the Contract, one of these will be designated as a supervisor and shall be fully licensed in all pest management categories in which work is to be performed. Only licensed employees may assist the supervisor in the performance of the work as long as they are in immediate contact with and visible to the supervisor. The supervisor shall assume all responsibility for their work. On each visit, the applicator(s) shall report to the COR or designee in Bldg. 131, Room 1E during normal working hours, or Bldg. 133 AOD desk after hours prior to performing any work.

2.14 Conformity To Regulations:

The Contractor shall conform to all regulations, Federal, State and local, governing examining and licensing of pest control operators, performance of pest control, use of approved pest control chemicals and equipment, which may be in effect for the area for which the work under the contract will be performed and proper disposal methods for all products/containers etc.

2.15 Disposal of Hazardous Wastes:

The Contractor shall not dispose of any excess pesticide, pesticide containers or any other materials contaminated by pesticides at any location on the medical facility premises except as specified by the COR.

2.16 Storage of Pest Control Materials:

Pest Controller/Contractor shall not store any pest control materials or equipment at FHCC main campus areas or CBOCs when the operator is not working and/or without the written approval of the COR.

3.0 General Information:

Areas to be serviced are as stated above in section 2.1. and 2.2. This is to include area-wide which includes inter-building corridors, basements, sub-basements, and steam tunnels.

3.1 Quality Control:

The Contractor shall develop, maintain and provide a copy of a quality control program to the COR to ensure systematic inspection of facilities and grounds for pests, a customer service call for service/emergency response system for pest removal, and a continuous pest prevention/education program for Medical Center managers and food managers. The Contractor shall develop and implement procedures to identify and prevent defective services from reoccurring. As a minimum, the Contractor shall develop quality control procedures that address the areas identified in paragraph 2, Service Delivery Summary. The COR or COR designee shall be notified in case of customer complaints.

3.2 Quality Surveillance Plan:

The COR will periodically evaluate the Contractor’s performance in accordance with the Quality Assurance Surveillance Plan. The Contractor will assist this facility with the development of a pesticide usage log and a sighting log that will best suit the needs of both parties. Additionally, upon the signing of the contract the Contractor and COR will agree upon a random weekly inspection form that is not labor intensive and is conducive to efficient management of the IPM program.

3.3 FHCC Medical Center Remedies:

The Contracting Officer shall follow the requirements of FAR 52.212-4, Contract Terms and Conditions for Commercial Items, for Contractor’s failure to correct nonconforming services.

3.4 Reporting Information:

The Contractor shall submit data as requested by the COR for preparation of any reports required in connection with the pesticides used. This includes providing daily information on the Pest Management Maintenance record which is mutually accepted by the Contractor and the COR. Reports are to be completed and turned-in to the COR at the end of each work week.

3.5 Authority of Operators:

Only licensed operators designated by the Contractor may perform required services under this contract. Such operators must bear the Contractor’s signed designation. On each visit, the operator(s) shall report to the COR, or his/her designee, prior to performing any work. The Contractor shall be responsible for insuring that his operators are properly identified by badge and uniform insignia, so that their identity and purpose can be readily ascertained when working throughout the medical center. FHCC Contractor Identification badges will be provided through the COR. IDs must be visible at all times.

3.6 Authorized Service:

Only those services specified within the Contract are authorized under this contract. Before performing any services of a non-contract nature, the COR, shall be advised of the reasons for these additional services. If appropriate, ONLY the Contracting Officer, or his/her designee, may authorize the additional services under separate purchase. The Contractor is cautioned that only the Contracting Officer located at the Great Lakes Acquisition Center may authorize additional services under this contract, not the COR, and that reimbursement will not be made unless this prior authorization is obtained from the Contracting Officer.

3.7 Special Conditions:

No later than ten (10) calendar days after notification of award, and prior to the start of services, the Contractor shall provide to the COR, or his/her designee, a listing of their authorized technicians and a copy of their Illinois State License, their schedules, and information regarding a contact person who shall be working as a project manager for this contract and the required information regarding the chemicals planned for contract usage.

3.8 Required Contractor Reporting:

3.8.1 The Contractor’s personnel shall complete and submit to the COR a Contractor’s Field Service Report, a mutually agreed upon report for documentation of service. All Services performed during the work shift shall be documented and a copy submitted at the end of the work week. Every applicator shall include on this document the following information which is necessary to meet the regulatory requirements of the state of Illinois:

3.8.2.2 The name of the individual who applied the pesticide.

3.8.2.3 The name and address of the person for whom the pesticide was applied, if other than the commercial applicator.

3.8.2.4 The specific areas of the medical center, by building and room number where each pesticide was applied.

3.8.2.5 The pest or pests against which the pesticide was applied.

3.8.2.6 The date and time of application.

3.8.2.7 The brand name of the pesticide applied.

3.8.2.8 The name of the pesticide manufacturer, or the federal environmental protection agency registration number of the pesticide.

3.8.2.9 The rate of application or amount of the pesticide applied, and the total area Treated.

3.8.2.10 A report that the area treated is free from pests and ready for patient use.

3.8.3 The Contractor shall be responsible for supplying, completing and submitting all reports required or requested by Federal, State or local ordinances, which pertain to any duties contained in the contract. When signing reports, the COR is only acknowledging work completion. Signature on any report provided by the Contractor shall not constitute additional costs for services, devices, or application of pest control chemicals. Refer to authorized service, paragraph 3.7

3.8.4 The Contractor is only authorized to apply pesticides or use mechanical/electrical devices approved by the COR as described in the “Best Practices”. The Contractor shall furnish the COR’s office, prior to initial application the trade names (if any), and the chemical names of all approved pesticides/chemicals along with appropriate antidote information and current – Material Safety Data Sheet (SDS). The Contractor shall supply this information as new products are submitted for approval to the COR. This information is required for emergency treatment in the event of exposure by humans. The approved list of pesticide/chemicals shall be reviewed by the COR to ensure compliance and accuracy of documents provided semi-annually.

3.09 Compliance with the General Safety Regulations:

A. All Contractors and Subcontractors performing services for the Government shall comply with all Occupational Safety and Health Administration (OSHA), State, County and Municipal Safety and Occupational Health Standards, and any other applicable rules and regulations. Also, all Contractors and Subcontractors shall be held responsible for the safety of their employees and any unsafe acts or conditions that may cause injury or damage to any persons or property within and around the work site area under this contract.

B. All ladders, scaffolding, tools, equipment, personal protective equipment, etc. shall be OSHA approved for the work to be performed. Contractor shall use caution signs as required by OSHA Regulations. Caution signs shall be on-site upon commencement of Contract.

C. The Contractor shall purchase and issue all chemicals in their original containers. Materials that require precautionary warnings shall have affixed to all containers such labels or markings as are prescribed by law, regulatory agencies or this Contract. Any violation of OSHA may be subject to default action.

D. Contractor shall furnish to the COR two (2) copies of Safety Data Sheets (SDS), for all products proposed for use, a minimum of seven (7) days prior to beginning service, for approval. Contractor must update copies of the SDS on an annual basis. In addition, each time a new chemical product is proposed to be introduced into the facility, a copy of that product's SDS must be provided to the COR for approval, prior to the product being used at the facility.

3.10 Hours of Operation:

Contractor Personnel shall report at the beginning of their scheduled work…

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