36C24821Q1237.docx

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Attached to
S201--FY21: Tampa Kitchen Deep Cleaning Services Federal contract opportunity
Solicitation number
36C24821Q1237
Issued by
Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 8

About this file

This is a solicitation for quarterly deep cleaning services for commercial kitchen equipment at the James A. Haley Veterans Hospital in Tampa, Florida. The contractor will provide deep cleaning on a quarterly basis for kitchens in the Veterans Canteen Service and Nutrition and Food Service, including hoods, floors, and walls. Services will be performed in accordance with state and federal regulations for commercial kitchen cleaning. The contract type is firm fixed price over a one-year base period and four one-year options. The solicitation includes a performance work statement outlining requirements for each kitchen area. Responses are due by August 25, 2021.

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Other files for this federal contract opportunity

Other files attached to S201--FY21: Tampa Kitchen Deep Cleaning Services, newest first.
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DOCUMENT B. AMENDMENT TO PWS 08-23-2021 - CLEAN 2.docx DOCX document
36C24821Q1237_2.docx DOCX document
DOCUMENT A. amendment for QUESTIONS FROM VENDORS_ (004).docx DOCX document
36C24821Q1237_1.docx DOCX document

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36C24821Q1237

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

673-21-4-6088-0040

08-13-2021

CLARELLE SYLVAIN

813.972.7589 08-25-2021

12:00PM

36C248 Department of Veterans Affairs Network Contracting Office 8 (NCO 8) Tampa VA Healthcare System 13000 Bruce B. Downs Blvd Tampa FL 33627

X

561720 $16.5 Million

N/A

36C675 Department of Veterans Affairs Tampa VA Healthcare System 13000 Bruce B. Downs Blvd

Tampa Fl 33627 36C248 Department of Veterans Affairs Network Contracting Office 8 (NCO 8) Tampa VA Healthcare System 13000 Bruce B. Downs Blvd Tampa FL 33627

Department of Veterans Affairs Financial Services Center

P.O. Box 149971 Austin TX 78714-9971

Tampa Quarterly Kitchen Cleaning Service James A. Haley Tampa VAMC

Quoters are to e-mail complete quotes to Clarelle Sylvain via email to Clarelle.Sylvain@va.gov no later than 5:00PM

August 25th, 2021, Eastern standard time.

Highly encouraged site visit will be conducted prior to quote submission. For site visit information: See page 75 of this document.

To comply with social distancing guideline due to COVID, the site visit should be conducted with only 1 representative from each company with a minimum of 5 companies per site visit date.

All precautionary COVID-19 measure will be in full effect.

Vendors will be required to wear a mask and Temperatures will be checked prior to entering the building.

All Vendors must send site visit request via e-mail to Daphne.Stewart@va.gov or and Clarelle.Sylvain@va.gov

A confirmation e-mail will follow.

Clarelle Sylvain

Table of Contents

SECTION A1
A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS1
SECTION B - CONTINUATION OF SF 1449 BLOCKS4
B.1 CONTRACT ADMINISTRATION DATA4
B.2 PRICE/COST SCHEDULE5
ITEM INFORMATION5
B.3 PERFORMANCE WORK STATEMENT9
SECTION C - CONTRACT CLAUSES32
C.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL ITEMS (OCT 2018)32
C.2 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS (OCT 2018)36
C.3 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS (MAR 2020)42
C.4 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)49
C.5 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)50
C.6 VAAR 852.212-70 PROVISIONS AND CLAUSES APPLICABLE TO VA ACQUISITION OF COMMERCIAL ITEMS (APR 2020)50
C.7 VAAR 852.219-10 VA NOTICE OF TOTAL SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESS SET-ASIDE (JUL 2019) (DEVIATION)52
C.8 VAAR 852.219-74 LIMITATIONS ON SUBCONTRACTING—MONITORING AND COMPLIANCE (JUL 2018)54
C.9 VAAR 852.219-75 SUBCONTRACTING COMMITMENTS MONITORING AND COMPLIANCE (JUL 2018)55
C.10 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)55
C.11 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)56
C.12 52.233-2 SERVICE OF PROTEST (SEP 2006)57
C.13 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)58
C.14 52.222-35 EQUAL OPPORTUNITY FOR VETERANS (JUN 2020) ALTERNATE I (JUL 2014)59
SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS61
D.1 WAGE DETERMINATION61
SECTION E - SOLICITATION PROVISIONS62
E.1 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)62
E.2 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (DEC 2019)62
E.3 52.212-2 EVALUATION—COMMERCIAL ITEMS (OCT 2014)64
E.4 52.217-5 EVALUATION OF OPTIONS (JUL 1990)66
E.5 52.222-54 EMPLOYMENT ELIGIBILITY VERIFICATION (OCT 2015)67
E.6 52.222-37 EMPLOYMENT REPORTS ON VETERANS (JUN 2020)69
E.7 52.219-14 LIMITATIONS ON SUBCONTRACTING (MAR 2020)70
E.8 52.219-8 UTILIZATION OF SMALL BUSINESS CONCERNS (OCT 2018)71
E.9 52.203-6 RESTRICTIONS ON SUBCONTRACTOR SALES TO THE GOVERNMENT (JUN 2020)74
E.10 GENERAL INSTRUCTION TO OFFERORS74

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: TBD

b. GOVERNMENT:

Contracting Officer 36C248 Clarelle Sylvain Department of Veterans Affairs Network Contracting Office 8 (NCO 8) 8875 Hidden River Pkwy Suite 525 Tampa FL 33637

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X]
52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or
[]
52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly[]
b. Semi-Annually[]
c. Other[X] Upon services rendered

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Department of Veterans Affairs Financial Services Center P.O. Box 149971 Austin TX 78714-9971

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO
DATE

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM NUMBER
DESCRIPTION OF SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
4.00
SV
__________________
__________________

NUTRITION AND FOOD SERVICE KITCHEN DEEP CLEANING TO BE PREFORMAED QUARTERLY IN ACCORDANCE TO THE PWS.

PSC # S201

Contract Period: Base POP Begin: 09-15-2021 POP End: 09-14-2022

LOCAL STOCK NUMBER: CL-0001

2.00
EA
__________________
__________________

OPTIONAL DEEP CLEANING SERVICES/ ADDITIONAL CLEANING SERVICES FOR THE NUTRITION AND FOOD SERVICE KITCHEN IN ACCORDANCE TO THE PERFORMANCE WORK STATEMENT.

Contract Period: Base POP Begin: 09-15-2021

LOCAL STOCK NUMBER: CL-0002

4.00
SV
__________________
__________________

QUARTERLY DEEP CLEANING SERVICE FOR THE CANTEEN TO INCLUDE HEROES' CAFE', VSC CAFETERIA KITCHEN AND PIZZA SHOP AND TWO STARBUCKS STORES IN ACCORDACE TO THE PWS.

Contract Period: Base POP Begin: 09-15-2021

LOCAL STOCK NUMBER: CL-0003

2.00
EA
__________________
__________________

OPTIONAL DEEP CLEAING SERVICE FOR THE CANTEEN TO INCLUDE HEROES' CAFE', VSC CAFETERIA KITCHEN AND PIZZA SHOP AND TWO STARBUCKS STORES IN ACCORDANCE TO THE PWS.

Contract Period: Base POP Begin: 09-15-2021

LOCAL STOCK NUMBER: CL-0004

2.00
EA
__________________
__________________

QUARTERLY DEEP CLEAING SERVICE FOR THE NEW BED TOWER IN ACCORDANCE TO THE PWS.

THIS LINE ITEM WILL BE EXCECUTED UPON NBT ACTIVATION.

PSC # S201

Contract Period: Base POP Begin: 01-01-2022

1.00
EA
__________________
__________________

OPTIONAL DEEP CLEAING SERVICE FOR THE NEW BED TOWER IN ACCORDANCE TO THE PWS.

PSC # S201

Contract Period: Base

4.00
SV
__________________
__________________

NUTRITION AND FOOD SERVICE KITCHEN DEEP CLEANING TO BE PREFORMAED QUARTERLY IN ACCORDANCE TO THE PWS.

Contract Period: Option 1 POP Begin: 09-15-2022 POP End: 09-14-2023

2.00
EA
__________________
__________________

OPTIONAL DEEP CLEANING SERVICES/ ADDITIONAL CLEANING SERVICES FOR THE NUTRITION AND FOOD SERVICE KITCHEN IN ACCORDANCE TO THE PERFORMANCE WORK STATEMENT.

Contract Period: Option 1

4.00
SV
__________________
__________________

QUARTERLY DEEP CLEANING SERVICE FOR THE CANTEEN TO INCLUDE HEROES' CAFE', VSC CAFETERIA KITCHEN AND PIZZA SHOP AND TWO STARBUCKS STORES IN ACCORDACE TO THE PWS.

Contract Period: Option 1

2.00
EA
__________________
__________________

OPTIONAL DEEP CLEAING SERVICE FOR THE CANTEEN TO INCLUDE HEROES' CAFE', VSC CAFETERIA KITCHEN AND PIZZA SHOP AND TWO STARBUCKS STORES IN ACCORDANCE TO THE PWS.

Contract Period: Option 1

2.00
EA
__________________
__________________

QUARTERLY DEEP CLEAING SERVICE FOR THE NEW BED TOWER IN ACCORDANCE TO THE PWS.

PSC # S201

Contract Period: Option 1

1.00
EA
__________________
__________________

OPTIONAL DEEP CLEAING SERVICE FOR THE NEW BED TOWER IN ACCORDANCE TO THE PWS.

PSC # S201

Contract Period: Option 1

4.00
SV
__________________
__________________

NUTRITION AND FOOD SERVICE KITCHEN DEEP CLEANING TO BE PREFORMAED QUARTERLY IN ACCORDANCE TO THE PWS.

Contract Period: Option 2 POP Begin: 09-15-2023 POP End: 09-14-2024

2.00
EA
__________________
__________________

OPTIONAL DEEP CLEANING SERVICES/ ADDITIONAL CLEANING SERVICES FOR THE NUTRITION AND FOOD SERVICE KITCHEN IN ACCORDANCE TO THE PERFORMANCE WORK STATEMENT.

Contract Period: Option 2

4.00
SV
__________________
__________________

QUARTERLY DEEP CLEANING SERVICE FOR THE NEW BED TOWER (NBT) TO INCLUDE HEROES' CAFE', VSC CAFETERIA KITCHEN AND PIZZA SHOP AND TWO STARBUCKS STORES IN ACCORDACE TO THE PWS.

Contract Period: Option 2

2.00
EA
__________________
__________________

OPTIONAL DEEP CLEAING SERVICE FOR THE CANTEEN TO INCLUDE HEROES' CAFE', VSC CAFETERIA KITCHEN AND PIZZA SHOP AND TWO STARBUCKS STORES IN ACCORDANCE TO THE PWS.

Contract Period: Option 2

4.00
SV
__________________
__________________

NUTRITION AND FOOD SERVICE KITCHEN DEEP CLEANING TO BE PREFORMAED QUARTERLY IN ACCORDANCE TO THE PWS.

Contract Period: Option 3

2.00
EA
__________________
__________________

OPTIONAL DEEP CLEANING SERVICES/ ADDITIONAL CLEANING SERVICES FOR THE NUTRITION AND FOOD SERVICE KITCHEN IN ACCORDANCE TO THE PERFORMANCE WORK STATEMENT.

Contract Period: Option 3

4.00
SV
__________________
__________________

QUARTERLY DEEP CLEANING SERVICE FOR THE NEW BED TOWER (NBT) TO INCLUDE HEROES' CAFE', VSC CAFETERIA KITCHEN AND PIZZA SHOP AND TWO STARBUCKS STORES IN ACCORDACE TO THE PWS.

Contract Period: Option 3

2.00
EA
__________________
__________________

OPTIONAL DEEP CLEAING SERVICE FOR THE CANTEEN TO INCLUDE HEROES' CAFE', VSC CAFETERIA KITCHEN AND PIZZA SHOP AND TWO STARBUCKS STORES IN ACCORDANCE TO THE PWS.

Contract Period: Option 3

4.00
SV
__________________
__________________

NUTRITION AND FOOD SERVICE KITCHEN DEEP CLEANING TO BE PREFORMAED QUARTERLY IN ACCORDANCE TO THE PWS.

Contract Period: Option 4 POP Begin: 09-15-2024 POP End: 09-14-2025

2.00
EA
__________________
__________________

OPTIONAL DEEP CLEANING SERVICES/ ADDITIONAL CLEANING SERVICES FOR THE NUTRITION AND FOOD SERVICE KITCHEN IN ACCORDANCE TO THE PERFORMANCE WORK STATEMENT.

Contract Period: Option 4

4.00
SV
__________________
__________________

QUARTERLY DEEP CLEANING SERVICE FOR THE NEW BED TOWER (NBT)TO INCLUDE HEROES' CAFE', VSC CAFETERIA KITCHEN AND PIZZA SHOP AND TWO STARBUCKS STORES IN ACCORDACE TO THE PWS.

Contract Period: Option 4

2.00
EA
__________________
__________________

OPTIONAL DEEP CLEAING SERVICE FOR THE CANTEEN TO INCLUDE HEROES' CAFE', VSC CAFETERIA KITCHEN AND PIZZA SHOP AND TWO STARBUCKS STORES IN ACCORDANCE TO THE PWS.

Contract Period: Option 4

GRAND TOTAL
__________________

Page 1 of Page 1 of

B.3 PERFORMANCE WORK STATEMENT

Performance Work Statement

1. Title of Project: Quarterly Deep Cleaning Services for the James A Haley VA Hospital.

2. Scope of work:

The work shall include all activities necessary to provide a safe, efficient, cost effective Deep Cleaning service for all Commercial Kitchen Equipment on a quarterly basis for the Veterans Canteen Service (VCS) and Nutrition and Food Service (NFS) kitchens, as outlined specifically below, as well as the hoods (where applicable), floors and walls of these kitchens at the James A. Haley Veterans Hospital (JAHVH). The Contractor shall furnish all labor, supervision, tools, materials, equipment, and transportation necessary to provide deep cleaning services in accordance with contract requirements.

There will be site visit schedule for all interested parties.

All services shall be performed by a qualified Contractor and in accordance with the State of Florida, Florida Department of Agriculture and Consumer Services (FDACS) guideline and the National Fire Protection Association (NFPA) code NFPA-96 Cleaning Guidelines, as well as other associated regulations applicable to commercial kitchen cleaning. The deep cleaning shall be completed in a timely manner and in accordance with state, local, federal, and VA standards as listed in the PWS.

In accordance with Federal Acquisition Regulation 52.212-4, any changes in the terms and conditions of this contract may be made only by written agreement of the Contractor and Government. The price for services at additional locations is to be determined upon agreement between the Contractor and the Government via bi-lateral modification at the Government’s request.

3. Contract type: This contract will be a Firm Fixed Price with a Base plus 4 Option years.

4. Contract Award Meeting:

The contractor shall not commence performance on the tasks in this SOW until the Contracting Officer (CO) has conducted a kickoff meeting, and has advised the contractor that a kickoff meeting is waived.

5. General Requirements:

In order to provide a clean and safe kitchen and to meet our legal obligations towards our customers and staff, as well as dealing with invisible hygiene problems we require The contractor shall provide deep cleaning service on a quarterly basis to remove all accumulation of grease and any build up on the kitchen equipment in accordance with the National Fire Protection Association (NFPA) code NFPA-9. The QUARTERLY deep cleaning shall be performed outside of the normal operating hours (Coffee Shop 8:00pm-5:00am Mon-Sun, Café/Kitchen/Pizza Shop 10pm – 5am Mon-Sun).

All work must be performed in accordance to the Florida Division of Hotel and Restaurants and the Dept. of Food and Safety. Contractor shall cover all exposed kitchenware prior to steam cleaning or pressure washing to prevent contamination. Plastic liners may be used to cover kitchenware and the contractor is responsible to remove those liners after cleaning and dispose of them appropriately.

The quarterly deep cleaning shall be performed outside of the normal operating hours:

· QUARTERLY DEEP CLEANING FOR two (2) Coffee Shops 8:00pm-5:00am Mon-Sun,

· Café/Kitchen/Pizza Shop 8:00 pm – 5am Mon-Sun;

· NFS kitchens (total of 4) 8:00 pm – 5:00 am Mon-Sun.

· NFS NBT Kitchen 8:00 pm-5:00 am The cleaning company shall be responsible for all equipment on wheels to be moved in order to adequately complete the cleaning procedures for each area requested as outlined below. The cleaning company shall also be responsible to move all equipment back in its original place upon the commencement of work and/or by 5:00 am.

NOTE: This contract contains a transition of areas and duties related to the opening of a New Bed Tower (NBT) in January 2022. In general, the opening of the NBT means 1 additional space to NFS but it means the relocation of the Veteran Canteen Services (VCS) Cafeteria, kitchen, pizza shop and one of the Starbucks. Please see the breakdown of the location changes below before and after January 2022.

Location of Areas to be deep cleaned through December 31, 2021 are:

Nutrition and Food Services (NFS)

· Nutrition and Food Services Main Kitchen. Bldg. 30 Room Number: GD-007

· American Heroes’ Café: Room Number: Bldg. 38 Room Number: A-016-38

· Community Living Center (CLC): Bldg30 Rm: 094

Veterans Canteen Service (VCS)

· VCS Cafeteria: Room Number:2A-214

· VCS kitchen: Room Number:2A-205

· Starbucks Café: Main Entrance and SCI Bldg.

· Pizza Shop: 2A-209

Location of Areas to be deep cleaned after January 1, 2022 are:

Nutrition and Food Services (NFS)

· Nutrition and Food Services Main Kitchen. Bldg. 30 Room Number: GD-007

· American Heroes’ Café: Room Number: Bldg. 38 Room Number: A-016-38

· Community Living Center (CLC): Bldg. 30 Rm: 094

· New Bed Tower (NBT) Kitchen: Bldg. 100 Room Number GA005-100 (Added space, now 4 locations for NFS)

Veterans Canteen Service (VCS)

· VCS Cafeteria (Pizza Shop will be integrated): Bldg. 100 (NBT) Room Number:1B100-100 (change in location)

· VCS Kitchen: Bldg. 100 Room Number:1A184-100 (change in location)

· Starbucks Café: SCI Bldg. (the only place that remains where it was prior to the NBT)

· Starbucks Café: Bldg. 100 (NBT) Room Number 1A137-100

Contractor may utilize steam cleaners/cleaning/scrubbing (not pressure washing) to ensure visually and hygienically clean result for all kitchen areas. The Contractor shall perform at a minimum this deep cleaning service for the following items and kitchen equipment:

· Floors, walls and all tiled areas

· Underneath and behind cookers and fridges

· Around the feet of prep surfaces

· Doors, shelving, floors and gaskets of refrigerators/freezers

· High shelves

· Between walls and prep surfaces

· Between units and equipment

· Inaccessible parts of ranges, grills, fryers and other equipment.

· Floors, Walls, Ceilings & Tiled Areas

· Degrease and clean Cookers, Ovens, Grilles, Fryers & Steamers

· Refrigerators, Sinks & Storage Units

· Tables, Food Preparation Surfaces & Passes

· Ranges

· Ovens

· Griddles

· Fryers

· Convection Ovens

· Pizza Ovens

· Warmers

· Dust on top of all equipment and refrigerators.

· Clean/scrub walls, ceiling and floors

· Clean Hoods

The Contractor shall perform the following location specific deep cleaning tasks for Kitchen equipment, floors, walls, and ceilings at minimum:

A. Food and Nutrition Main Kitchen Room: GD 007 - 11,277 Sq ft

1. (1) Flat Top Grills

2. (1) Dishwasher

3. (1) Pot Washer and roller belt

4. (4) Convection ovens

5. (2) Steamer/Conduction oven (Wipe-down only)

6. (15) Refrigerators

7. (3) Freezer

8. Tables and all food prep surface

9. Warmers

10. All PODs areas including steam tables, condiment tables refrigerators, freezer, raceway, high speed oven, High speed oven table, plate lowerators.

11. (1) Dish room Scraping Belt

a. All Floors, Walls, Ceilings & Tiled Areas and perimeter molding (degrease and scrub)

12. All Sinks

13. Storage Racks

14. Doors (both sides) in and out of kitchen

15. All Ceiling Air Vents

16. All Drains

17. Clean Hoods B. American Heroes’ Café Location Room: A-016-38 - 3,003 sq ft

1. High and Low shelving and cabinets

2. High Speed Ovens

3. (6) Refrigerators

4. (1) Freezer

5. (1) Cold Prep Station and refrigeration underneath

6. (1) Steam Table

7. (1) Grill

8. (2) Convection Ovens

9. (1) Flat Top griddle/Salamander

10. Dish room area

11. All Ceiling Air Vents

12. Dishwasher and all sinks

13. All Floor Drains

14. Doors in and out of kitchen

15. Tiled areas: degrease and scrub

16. Floor, including non-tiled floor under expediter counter, under appliances, and under and between appliances and expediter shelving

17. Walls

18. Clean Hoods C. Community Living Center (CLC) Pantry: Room Number: Bldg. 30 G094 - 3,880 sq ft

1. Floors

1. Walls

1. Ceilings and ceiling air vents

1. Tiled Areas: degrease and scrub

1. Equipment in storage

1. Floor drains

1. Door in and out of pantry

1. Mop closet

1. Prep table, steam wells, condiment carts, microwave and microwave table

1. Refrigerators

1. Freezer

1. High speed oven

1. Toaster table

1. Shelving

D. New Bed Tower Kitchen: Bldg. 100 Room Number January 1, 2022, this is an addition of space.) Approx. 1776 sq ft of space.

1. Floors

1. Walls

1. Ceilings and ceiling air vents

1. Tiled Areas: degrease and scrub

1. Floor drains

1. All doors (both sides)

1. All sinks

1. (1) Roll-in freezer

1. (4) Refrigerator, Air Curtain

1. (2) Double door Roll in refrigerator

1. (1) Worktop Freezer

1. (1) Countertop ice maker.

1. (1) 6-well steam-well

1. All worktable/counter areas

1. High speed oven

1. Raceway

1. Condiment table

1. Beverage machines and beverage station

1. Carts

1. Shelving

Cleaning List for VCS through December 31, 2021:

VCS Cafeteria, Kitchen and Pizza shop: 2A-205, 209, 214 Approx. 5855 sq ft of space.

1. (1) Flat top Grills

1. (3) Steam Tables

1. (4) Fryers

1. Ovens:

0. (2) Alto Shaam CTC7-20E,

0. (2) Turbo Chef NGC

0. Doyon Oven/Proofer,

0. Alto Shaam 1000-TH/I,

1. (2) Convection ovens

1. (1) Ranges Vulcan Stove Top

1. Refrigerators

1. 3 in 2A-205

1. 5 in 2A-209

1. Tables, food Prep Surfaces

1. High shelves

1. Between walls and prep surfaces

1. Between units and equipment

1. Floors, Walls, Ceilings & Tiled Areas

1. Sinks

1. Storage Units

1. Tables & Passes

1. Degrease and scrub floors in Kitchen areas

1. Clean Hoods Starbucks: Hospital Main Entrance and SCI Bldg. Approx. 738 sq ft total.

1. (7) Refrigerators

1. (1) Turbo chef oven

1. (2) large coffee brewers

1. (2) espresso machines

1. Tables, food Prep Surfaces

1. High shelves

1. Between walls and prep surfaces

1. Between units and equipment

1. Floors, Walls, Ceilings & Tiled Areas

1. Sinks

1. Storage Units

1. Tables, Food Preparation Surfaces & Passes

1. Degrease and scrub floors in Kitchen areas

Cleaning List for VCS after January 1, 2022:

VCS Cafeteria, Kitchen and Pizza shop: Bldg. 100 Room Number: 1B100-100 Approx. 2400 sq ft of space.

1. (1) Flat top Grills

1. (3) Steam Tables

1. (4) Fryers

1. Ovens:

0. (2) Alto Shaam CTC7-20E,

0. (2) Turbo Chef NGC

0. Doyon Oven/Proofer,

0. Alto Shaam 1000-TH/I,

1. (2) Convection ovens

1. (1) Ranges Vulcan Stove Top

1. Refrigerators

1. 3 in 2A-205

1. 5 in 2A-209

1. Tables, food Prep Surfaces

1. High shelves

1. Between walls and prep surfaces

1. Between units and equipment

1. Floors, Walls, Ceilings & Tiled Areas

1. Sinks

1. Storage Units

1. Tables & Passes

1. Degrease and scrub floors in Kitchen areas

1. Clean Hoods Starbucks: SCI Bldg. and Bldg. 100 (NBT) Total of about 550 sq ft.

1. (7) Refrigerators

1. (1) Turbo chef oven

1. (2) large coffee brewers

1. (2) espresso machines

1. Tables, food Prep Surfaces

1. High shelves

1. Between walls and prep surfaces

1. Between units and equipment

1. Floors, Walls, Ceilings & Tiled Areas

1. Sinks

1. Storage Units

1. Tables, Food Preparation Surfaces & Passes

1. Degrease and scrub floors in Kitchen areas

Contractor may also utilize steam cleaning and scrubbing procedures, to ensure visually and hygienically clean result for all kitchen areas. The contractor shall be responsible for cleaning up any dust, dirt, grease, metal, liquid, or any other debris left in any area by him or any employees or representatives.

All completed cleaning will be confirmed and approved by the COR or his designee. The Contractor must submit a written report for approval at completion of the job. In order to insure accountability for cleanliness and equipment safety, the point of contact from all parties (Cleaning Company, NFS and VCS) shall be available to meet to complete the cleaning checklist. The cleaning checklist being in order shall indicate and serve as proof of adequacy of work completed. If, for some reason, an area or areas do not meet the required standards of cleanliness by the VA, the contractor shall reclean said area the next day and adjust the pre-established cleaning schedule to accommodate for the delay.

Payments will not be processed until these inspections and reports verify work was completed satisfactorily.

7. Manner and Time to Conduct Services - Check In/Check Out Requirements:

The Contractor’s personnel shall check-in every time at the commencement of work with the POC from NFS and VCS and check out upon the completion of work at 5:00 am with the POC of VCS and NFS to complete the required check-out list. If work is completed prior to 5:00 am the cleaning company’s POC must return at 5:00 am to meet with the POC of VCS and NFS and complete the check-out procedure. In order to ensure accountability for cleanliness and equipment, The Contractor must fill-out and submit a written report (cleaning checklist provided by the VA) for approval at completion of the job. The POC of VCS and NFS will sign off on the cleaning checklist to validate adequacy of work completed. If, for some reason, an area or areas do not meet the required standards of cleanliness by the VA, the contractor shall reclean said area the next day and adjust the pre-established cleaning schedule to accommodate for the delay. Payments will not be processed until these inspections and reports verify work was completed satisfactorily. Failure to adhere to the reporting procedure may be cause for removal from the property and or payment hold until all cleaned areas are approved as satisfactory.

8. Safety Requirements:

a) The contractor shall take such safety precautions as the VA may determine to be reasonably necessary to protect the lives and health of the occupants of the building. The VA will notify the contractor of any noncompliance with the foregoing provisions and the actions to be taken. The contractor shall, after receipt of such notice, immediately correct the conditions to which attention has been directed. If the contractor fails or refuses to comply promptly, the Contracting Officer, COR, or designee may issue an order to stop all or any part of the work, and ultimately the contractor could be determined in default of the contract by the Contracting Officer.

b) Contractor shall abide by regulations set forth in the OSHA Confined Space Standard, if applicable.

c) Contractor shall be responsible for the proper disposal of all toxic and/or contaminated material, as a result of this contract.

d) Contractor shall provide to COR & Safety Office an MSDS for all chemical products prior to bringing products on station.

e) Food service areas must be cleaned with food-safe chemicals COR shall have final say on chemicals used. All chemicals need to be used in accordance with industry standards and Florida Division of Hotel and Restaurant Standards and the Department of Food and Safety.

f) Contractor shall abide by all elements of the OSHA PPE Standard, where applicable.

g) Contractor shall abide by all elements of the OSHA Respiratory Protection Standard, where applicable.

h) Cleaning of Work Area. The contractor shall be responsible for cleaning of the work areas and equipment upon completion of work. All work areas floors shall be wiped/mopped free of cleaning fluids and water at all times. All cleaning supplies creating an unsafe working area shall be removed immediately.

9. Modification:

Any modification to the contract must be in writing. The modification will be prepared by the VA Contracting Officer and signed by a VA representative and Contractor prior to going into effect. Only the Contracting Officer has the authority to make any changes to the contract.

10. Evidence of Insurance Coverage:

Before commencing work under the contract, the Contractor shall furnish to the Contracting Officer a certificate of insurance indicating sufficient coverage outlined herein and containing an endorsement to the effect that cancellation of, or any material change in the policy which adversely affects the interests of the Government in such insurance shall not be effective unless a 30-day advance written notice of cancellation or change is furnished to the Government.

In accordance with FAR 28.307-2 and the previous clause, the following 12000.00 minimum coverage shall apply to this contract:

11. Quality Assurance:

The V.A. will appoint a Contracting Officer’s Representative (COR) to monitor performance Ten days prior to the implementation of this contract, contractor shall provide the COR with written copies of procedures to be used to carry out the requirements of the contract.

12. Duty Hours:

a) Normal Duty Hours: The Quarterly work required in the performance of the contract shall be performed outside the normal duty hours of Coffee Shop 8:00pm-5:00am Mon-Sun, Café/Kitchen/Pizza Shop 10pm – 5am Mon-Sun. Not scheduled during federal holidays.

b) Non-Normal Duty Hours: Non-normal duty hours are defined as any other hours outside of those defined above.

c) The Following Federal legal holidays are observed by this facility: Any holidays falling on Saturday will be observed on the preceding Friday; holidays falling on Sunday will be observed on the following Monday.

New Year’s Day1 January
Martin Luther King’s birthday3rd Monday in January
President’s Day3rd Monday in February
Memorial DayLast Monday in May
Juneteenth Holiday19 June
Independence Day4 July
Labor Day1st Monday in September
Columbus Day2nd Monday in October
Veteran’s Day11 November
Thanksgiving Day4th Thursday in November
Christmas Day25 December

13. Contractor’s Personnel:

a) Contract Manager: The contractor shall provide a contract manager who shall be responsible for the performance of the contract. The contract manager shall have full authority to act on behalf of the contractor on all contract matters relating to the contract. The contract manager shall be able to read, write, speak, and understand conversational English. The contract manager or alternate(s) shall be available during normal business hours and be able to meet, either in-person or telephonically, with V.A. personnel designated by the Contracting Officer within 24 hours to discuss deficiencies. If deficiency in cleaning noted by COR, Contractor shall remedy the issue with prompt cleaning.

b) Contractor Employees: Contractor personnel shall present a neat appearance and be easily recognized as contract employees. This may be accomplished by clothing bearing the company name and/or by wearing appropriate badges that prominently display the contractor’s company name and the employee’s name.

c) The contractor shall not employ persons for work on this contract if such an employee is identified to the contractor by the contracting officer as a potential threat to the health, safety, security, general well-being, or mission of the medical center and the V.A.

d) The contactor shall not employ any person who is presently an employee of the U.S.

Government if the employment of that person would create either a conflict of interest or the reasonable perception of such a conflict.

e) All work shall be performed by skilled and trained personnel who are able to communicate in English at a level sufficient to perform the duties of this contract efficiently. The contractor shall provide all necessary labor, travel, supervision, equipment, supplies and coordination.

f) The contractor shall provide sufficient manpower to perform the Commercial Kitchen Cleaning duties listed in this contract in an efficient and timely manner,

14. Contractor Responsibility:

a) The Contractor shall be responsible for employing technically qualified personnel to perform the work specified in this SOW. The Contractor shall maintain the personnel, organization, and administrative control necessary to ensure that the work delivered meets the contract specifications and requirements. The work history of each Contractor employee must contain experience directly related to the task and functions he/she is intended to perform under this contract. The Government reserves the right, during the life of the resulting contract, to request work histories on any Contractor employee for the purposes of verifying compliance with the above requirements; additionally, the Government reserves the right to review resumes of Contractor personnel proposed to be assigned. Personnel assigned to, or utilized by, the Contractor in performance of work shall be fully capable of performing the requirements contained in the SOW in an efficient, reliable, and professional manner

b) The contractor shall perform these services in accordance with the Occupational Safety and Health Administration (OSHA) and the American National Standards Institute (ANSI) safety guidelines.

c) The contractor will promptly repair any damage done to V.A. property. Failure will result in reduction of payment pursuant to clause 52.237-2. The contractor shall be fully responsible for any repairs and all damage to V.A. property, which results from the activities, negligence, or carelessness of its employees or subcontractors. All damages shall be immediately brought to the attention of the COR by the end of the workday of occurrences. If hidden damage is not discovered on the day the work is performed, it shall be reported to the COR and arrangements made to be repaired within 72 hours of notification of the contractor by the V.A. Failure to do so may result in reduction of payment pursuant to clause 52.237-2. In cases of disputes between the COR and the contractor, the contractor shall notify the Contracting Officer, in writing as soon as possible, to avoid any delay in conflict resolution.

d) Contractor acknowledges and agrees that he is solely responsible for enforcing worker protection requirements

e) Provide appropriate personal protective equipment

e) The Contractor shall be responsible for providing MSDS sheets with an index for all chemical’s used in performance of the deep cleaning.

g) All chemicals usage shall be in strict conformance with the label directions

h) No chemical storage on the James A. Haley facility allowed.

i) The contractor shall furnish all chemicals necessary in performance of duties.

9. Health Test and COVID-19 Protocol:

a) The Contractor shall be responsible for monitoring employee’s safety and health conditions at all times. Contractor shall submit proof of the following upon award of a contract:

All covid tests/vaccinations shall be current within the past year.

b) The Contractor shall abide by regulations set forth in the COVID-19 Protocols in accordance with the Center for Disease Control (CDC) and Environment Protection Agency (EPA) guidelines.

10. Quality Control:

a) Contractor shall develop and maintain a quality program to ensure that deep cleaning services are performed in accordance with the NFPA Standard 96 and other commonly accepted commercial practices.

b) Checklist – A quality control checklist shall be used in evaluating contract performance during regularly scheduled and unscheduled inspections. The checklist shall include the site serviced by the Contractor as well as the task performed.

c) File – A quality control file shall contain a record of all inspections conducted by the COR and any corrective action taken. The file shall be maintained throughout the term of the contract and made available to the Contracting Officer or COR upon request.

d) The contracting officer shall follow the requirements of FAR 52.212-4, Contract Terms and Conditions for Commercial Items, for contractor’s failure to correct nonconforming services.

Confirmation of Cleaning Work:

All completed cleaning will be confirmed and approved by the COR or his designee. The Contractor must submit a written report for approval at completion of the job. Payments will not be processed until these inspections and reports verify work was completed satisfactorily.

11. TRAINING:

a) All contractor employees and subcontractor employees requiring access to VA information and VA information systems shall complete VA Privacy and Information Security Awareness and Rules of Behavior Training before being granted access to VA information and its systems. (1) Sign and acknowledge (either manually or electronically) understanding of and responsibilities for compliance with the Rules of Behavior before being granted access to VA information and its systems.

b) The contractor shall provide to the contracting officer and/or the COR a copy of the training certificates and certification of signing the Rules of Behavior for each applicable employee within 1 week of the initiation of the contract and annually thereafter, as required.

c) Failure to complete the mandatory annual training and sign the Rules of Behavior annually, within the timeframe required, is grounds for suspension or termination of all physical or electronic access privileges and removal from work on the contract until such time as the training and documents are complete.

The Certification and Accreditation (C&A) requirements do not apply and a Security Accreditation Package is not required for this SOW.

Contract Personnel/Sub-Contractors: Contractors are responsible for the daily accountability and identification of all personnel assigned to their respective contract including sub-contractors. Contractors will identify personnel using the following procedures as appropriate.

Contract personnel not involved in an actual construction project will report to police dispatch for issuance of a numbered badge. A driver’s license or photo ID will be required each day upon entering the facility, in exchange for the badge, and will be given back once the badge is returned to police dispatch.

VA INFORMATION AND INFORMATION SYSTEM SECURITY/PRIVACY LANGUAGE

1. GENERAL

Contractors, contractor personnel, subcontractors, and subcontractor personnel shall be subject to the same Federal laws, regulations, standards, and VA Directives and Handbooks as VA and VA personnel regarding information and information system security.

2. ACCESS TO VA INFORMATION AND VA INFORMATION SYSTEMS

a. A contractor/subcontractor shall request logical (technical) or physical access to VA information and VA information systems for their employees, subcontractors, and affiliates only to the extent necessary to perform the services specified in the contract, agreement, or task order.

b. All contractors, subcontractors, and third-party servicers and associates working with VA information are subject to the same investigative requirements as those of VA appointees or employees who have access to the same types of information. The level and process of background security investigations for contractors must be in accordance with VA Directive and Handbook 0710, Personnel Suitability and Security Program. The Office for Operations, Security, and Preparedness is responsible for these policies and procedures.

c. Contract personnel who require access to national security programs must have a valid security clearance. National Industrial Security Program (NISP) was established by Executive Order 12829 to ensure that cleared U.S. defense industry contract personnel safeguard the classified information in their possession while performing work on contracts, programs, bids, or research and development efforts. The Department of Veterans Affairs does not have a Memorandum of Agreement with Defense Security Service (DSS). Verification of a Security Clearance must be processed through the Special Security Officer located in the Planning and National Security Service within the Office of Operations, Security, and Preparedness.

d. Custom software development and outsourced operations must be located in the U.S. to the maximum extent practical. If such services are proposed to be performed abroad and are not disallowed by other VA policy or mandates, the contractor/subcontractor must state where all non-U.S. services are provided and detail a security plan, deemed to be acceptable by VA, specifically to address mitigation of the resulting problems of communication, control, data protection, and so forth. Location within the U.S. may be an evaluation factor.

e. The contractor or subcontractor must notify the Contracting Officer immediately when an employee working on a VA system or with access to VA information is reassigned or leaves the contractor or subcontractor's employ. The Contracting Officer must also be notified immediately by the contractor or subcontractor prior to an unfriendly termination.

3. VA INFORMATION CUSTODIAL LANGUAGE

a. Information made available to the contractor or subcontractor by VA for the performance or administration of this contract or information developed by the contractor/subcontractor in performance or administration of the contract shall be used only for those purposes and shall not be used in any other way without the prior written agreement of the VA. This clause expressly limits the contractor/subcontractor's rights to use data as described in Rights in Data - General, FAR 52.227-14(d) (1).

b. VA information should not be co-mingled, if possible, with any other data on the contractors/subcontractor's information systems or media storage systems in order to ensure VA requirements related to data protection and media sanitization can be met. If co-mingling must be allowed to meet the requirements of the business need, the contractor must ensure that VA's information is returned to the VA or destroyed in accordance with VA's sanitization requirements. VA reserves the right to conduct onsite inspections of contractor and subcontractor IT resources to ensure data security controls, separation of data and job duties, and destruction/media sanitization procedures are in compliance with VA directive requirements.

c. Prior to termination or completion of this contract, contractor/ subcontractor must not destroy information received from VA, or gathered/ created by the contractor in the course of performing this contract without prior written approval by the VA. Any data destruction done on behalf of VA by a contractor/subcontractor must be done in accordance with National Archives and Records Administration (NARA) requirements as outlined in VA Directive 6300, Records and Information Management and its Handbook 6300.1 Records Management Procedures, applicable VA Records Control Schedules, and VA Handbook 6500.1, Electronic Media Sanitization. Self-certification by the contractor that the data destruction requirements above have been met must be sent to the VA Contracting Officer within 30 days of termination of the contract.

d. The contractor/subcontractor must receive, gather, store, back up, maintain, use, disclose and dispose of VA information only in compliance with the terms of the contract and applicable Federal and VA information confidentiality and security laws, regulations and policies. If Federal or VA information confidentiality and security laws, regulations and policies become applicable to the VA information or information systems after execution of the contract, or if NIST issues or updates applicable FIPS or Special Publications (SP) after execution of this contract, the parties agree to negotiate in good faith to implement the information confidentiality and security laws, regulations and policies in this contract.

e. The contractor/subcontractor shall not make copies of VA information except as authorized and necessary to perform the terms of the agreement or to preserve electronic information stored on contractor/subcontractor electronic storage media for restoration in case any electronic equipment or data used by the contractor/subcontractor needs to be restored to an operating state. If copies are made for restoration purposes, after the restoration is complete, the copies must be appropriately destroyed.

f. If VA determines that the contractor has violated any of the information confidentiality, privacy, and security provisions of the contract, it shall be sufficient grounds for VA to withhold payment to the contractor or third party or terminate the contract for default or terminate for cause under Federal Acquisition Regulation (FAR) part 12.

g. If a VHA contract is terminated for cause, the associated BAA must also be terminated and appropriate actions taken in accordance with VHA Handbook 1600.01, Business Associate Agreements. Absent an agreement to use or disclose protected health information, there is no business associate relationship.

h. The contractor/subcontractor must store, transport, or transmit VA sensitive information in an encrypted form, using VA-approved encryption tools that are, at a minimum, FIPS 140-2 validated.

i. The contractor/subcontractor's firewall and Web services security controls, if applicable, shall meet or exceed VA's minimum requirements. VA Configuration Guidelines are available upon request.

j. Except for uses and disclosures of VA information authorized by this contract for performance of the contract, the contractor/subcontractor may use and disclose VA information only in two other situations: (i) in response to a qualifying order of a court of competent jurisdiction, or (ii) with VA's prior written approval. The contractor/subcontractor must refer all requests for, demands for production of, or inquiries about, VA information and information systems to the VA contracting officer for response.

k. Notwithstanding the provision above, the contractor/subcontractor shall not release VA records protected by Title 38 U.S.C. 5705, confidentiality of medical quality assurance records and/or Title 38 U.S.C. 7332, confidentiality of certain health records pertaining to drug addiction, sickle cell anemia, alcoholism or alcohol abuse, or infection with human immunodeficiency virus. If the contractor/subcontractor is in receipt of a court order or other requests for the above mentioned information, that contractor/subcontractor shall immediately refer such court orders or other requests to the VA contracting officer for response.

l. For service that involves the storage, generating, transmitting, or exchanging of VA sensitive information but does not require C&A or an MOU-ISA for system interconnection, the contractor/subcontractor must complete a Contractor Security Control Assessment (CSCA) on a yearly basis and provide it to the COR.

4. INFORMATION SYSTEM DESIGN AND DEVELOPMENT

a. Information systems that are designed or developed for or on behalf of VA at non-VA facilities shall comply with all VA directives developed in accordance with FISMA, HIPAA, NIST, and related VA security and privacy control requirements for Federal information systems. This includes standards for the protection of electronic PHI, outlined in 45 C.F.R. Part 164, Subpart C, information and system security categorization level designations in accordance with FIPS 199 and FIPS 200 with implementation of all baseline security controls commensurate with the FIPS 199 system security categorization (reference Appendix D of VA Handbook 6500, VA Information Security Program). During the development cycle a Privacy Impact Assessment (PIA) must be completed, provided to the COR, and approved by the VA Privacy Service in accordance with Directive 6507, VA Privacy Impact Assessment.

b. The contractor/subcontractor shall certify to the COR that applications are fully functional and operate correctly as intended on systems using the VA Federal Desktop Core Configuration (FDCC), and the common security configuration guidelines provided by NIST or the VA. This includes Internet Explorer 7 configured to operate on Windows XP and Vista (in Protected Mode on Vista) and future versions, as required.

c. The standard installation, operation, maintenance, updating, and patching of software shall not alter the configuration settings from the VA approved and FDCC configuration. Information technology staff must also use the Windows Installer Service for installation to the default "program files" directory and silently install and uninstall.

d. Applications designed for normal end users shall run in the standard user context without elevated system administration privileges.

e. The security controls must be designed, developed, approved by VA, and implemented in accordance with the provisions of VA security system development life cycle as outlined in NIST Special Publication 800-37, Guide for Applying the Risk Management Framework to Federal Information Systems, VA Handbook 6500, Information Security Program and VA Handbook 6500.5, Incorporating Security and Privacy in System Development Lifecycle.

f. The contractor/subcontractor is required to design, develop, or operate a System of Records Notice (SOR) on individuals to accomplish an agency function subject to the Privacy Act of 1974, (as amended), Public Law 93-579, December 31, 1974 (5 U.S.C. 552a) and applicable agency regulations. Violation of the Privacy Act may involve the imposition of criminal and civil penalties.

g. The contractor/subcontractor agrees to:

(1) Comply with the Privacy Act of 1974 (the Act) and the agency rules and regulations issued under the Act in the design, development, or operation of any system of records on individuals to accomplish an agency function when the contract specifically identifies:

(a) The Systems of Records (SOR); and

(b) The design, development, or operation work that the contractor/ subcontractor is to perform;

(1) Include the Privacy Act notification contained in this contract in every solicitation and resulting subcontract and in every subcontract awarded without a solicitation, when the work statement in the proposed subcontract requires the redesign, development, or operation of a SOR on individuals that is subject to the Privacy Act; and

(2) Include this Privacy Act clause, including this subparagraph (3), in all subcontracts awarded under this contract which requires the design, development, or operation of such a SOR.

h. In the event of violations of the Act, a civil action may…

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